Download - Citadel Fact Sheet

Who we are & how we help. CITADEL FACT SHEET

ABOUT CITADEL OUTSOURCE GROUPCitadel was founded by hospital finance and revenue cycle professionals with over 60 years of provider

experience. Citadel came from business offices and continues to manage business offices. By maintaining

qualified personnel, we are able to resolve any post-coding claim function up the point of balance write-off or

patient responsibility. Citadel gets the job done while reducing the administrative burden for our clients. Our

clients' bottom line is our top concern.

AT A GLANCE

FOUNDED

HEADQUARTERS

WEBSITE

REPRESENTATIVE CLIENTS

GIVING BACK

MANAGEMENT TEAM

Jeff Podraza

CEO

VALUES

HOSPITAL REVENUE CYCLE SOLUTIONS

The Business Office Team by Citadel provides an experienced and effective resource that addresses every

facet of account resolution and reimbursement capture for healthcare providers. Best practices and deep AR

resolution knowledge are brought to bear while working on your system, adhering to your guidelines, and

seamlessly integrating into your work environment. Once a claim is coded, the Business Office Team

handles everything up to the recovery due from your patient.

• Billing

• Claim Resolution & Follow-Up

• Denial Management

• Discrepancy Management

• Cash Posting

• Medicare Bad Debt Log Identification

• Special & Customized Projects

• Credit Balance Processing

OUR BENEFITS TO YOU

• Provides staffing capacity management and reduces costly

personnel vacancies

• Seamless process and protocol integration

• No physical space allocations required

• Pricing Flexibility

• Virtual work done on YOUR systems

• No added hardware expense

• Low management and staff oversight time

2004

162 Imperial Boulevard

Hendersonville, TN 37075

www.citadelosg.com

Presbyterian Health System

North Cypress Medical Center

Hendrick Health System

Fresenius Medical Care

Honesty

Integrity

Accountability

Superior Customer Service

Commitment to Excellence

Hendersonville Samaritan Center

Annual Community Food Drive

Bonnie Holland

VP, Revenue Cycle Services

Glenda M. Tankersley, CPAR

COO & Co-Founder

Jeffrey Gibson

Director of Information

Technology

[email protected]

•Revenue Cycle Assessment

•Interim Revenue Cycle Consulting

& Business Office Management

© Citadel Outsource Group, LLC. All rights reserved

It’s time to plug The Business Office Team into your revenue cycle. Visit www.citadelosg.com to learn more.

STRATEGIC PARTNERSHIPQuorum Health Resources

Julie Wolff

VP, Sales & Marketing