Citadel Fact Sheet

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    22-Mar-2017
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Transcript of Citadel Fact Sheet

  • Who we are & how we help. CITADEL FACT SHEET

    ABOUT CITADEL OUTSOURCE GROUPCitadel was founded by hospital finance and revenue cycle professionals with over 60 years of provider

    experience. Citadel came from business offices and continues to manage business offices. By maintaining

    qualified personnel, we are able to resolve any post-coding claim function up the point of balance write-off or

    patient responsibility. Citadel gets the job done while reducing the administrative burden for our clients. Our

    clients' bottom line is our top concern.

    AT A GLANCE

    FOUNDED

    HEADQUARTERS

    WEBSITE

    REPRESENTATIVE CLIENTS

    GIVING BACK

    MANAGEMENT TEAM

    Jeff Podraza

    CEO

    VALUES

    HOSPITAL REVENUE CYCLE SOLUTIONS

    The Business Office Team by Citadel provides an experienced and effective resource that addresses every facet of account resolution and reimbursement capture for healthcare providers. Best practices and deep AR

    resolution knowledge are brought to bear while working on your system, adhering to your guidelines, and

    seamlessly integrating into your work environment. Once a claim is coded, the Business Office Team handles everything up to the recovery due from your patient.

    Billing

    Claim Resolution & Follow-Up

    Denial Management

    Discrepancy Management

    Cash Posting

    Medicare Bad Debt Log Identification

    Special & Customized Projects

    Credit Balance Processing

    OUR BENEFITS TO YOU

    Provides staffing capacity management and reduces costly

    personnel vacancies

    Seamless process and protocol integration

    No physical space allocations required

    Pricing Flexibility

    Virtual work done on YOUR systems

    No added hardware expense

    Low management and staff oversight time

    2004

    162 Imperial Boulevard

    Hendersonville, TN 37075

    www.citadelosg.com

    Presbyterian Health System

    North Cypress Medical Center

    Hendrick Health System

    Fresenius Medical Care

    Honesty

    Integrity

    Accountability

    Superior Customer Service

    Commitment to Excellence

    Hendersonville Samaritan Center

    Annual Community Food Drive

    Bonnie Holland

    VP, Revenue Cycle Services

    Glenda M. Tankersley, CPAR

    COO & Co-Founder

    Jeffrey Gibson

    Director of Information

    Technology

    [email protected]

    Revenue Cycle Assessment

    Interim Revenue Cycle Consulting

    & Business Office Management

    Citadel Outsource Group, LLC. All rights reserved

    Its time to plug The Business Office Team into your revenue cycle. Visit www.citadelosg.com to learn more.

    STRATEGIC PARTNERSHIPQuorum Health Resources

    Julie Wolff

    VP, Sales & Marketing