Welcome toCIS 111
CompTia A+Jeopardy
Susan K. Smith, CIS 111, Winter Qtr 2012, TVCC
JeopardyIntro to
Operating Systems
Dealing with the Public
Methods of Installation
PreventiveMaintenance
OptimizingWindows
Q $100
Q $200
Q $300
Q $400
Q $500
Q $100 Q $100Q $100 Q $100
Q $200 Q $200 Q $200 Q $200
Q $300 Q $300 Q $300 Q $300
Q $400 Q $400 Q $400 Q $400
Q $500 Q $500 Q $500 Q $500
Final Jeopardy
$100 Question from Intro to Operating Systems
Windows 2000, Windows XP, Windows Vista
$100 Answer from Intro to Operating Systems
What are the Operating Systems covered on the
CompTia A+ exams
$200 Question from Intro to Operating Systems
Linux, the Mac OS, or server operating systems
$200 Answer from Intro to Operating Systems
What are Operating Systems NOT covered in the CompTia A+ exams
$300 Question from Intro to Operating Systems
32-bit, 64-bit, x86 and x64
$300 Answer from Intro to Operating Systems
What are categories of processors currently used on desktop and laptop
computers that you need to be familiar with
$400 Question from Intro to Operating Systems
On the right side of the taskbardisplaying open services, also
called the “systray”
$400 Answer from Intro to Operating Systems
What is the Notification Area
$500 Question from Intro to Operating Systems
Hide a file, make it a read-only file, flag a file to be backed up, or only in Vista, index.
$500 Answer from Intro to Operating Systems
What are file attributes
$100 Question from Dealing with the Public
Your first choice for certification as a PC
technician should be this program because of it’s
industry recognition
$100 Answer from Dealing with the Public
What is CompTia A+ Certification
$200 Question from Dealing with the Public
Be on time, avoid distractions, set and meet
expectations and timelines, communicate the status of
the solution, and deal appropriately with
confidential materials
$200 Answer from Dealing with the Public
What is Customer Service
$300 Question from Dealing with the Public
Asking open-ended questions to narrow the
scope of the problem and restating the issue or
question
$300 Answer from Dealing with the Public
What is Clarifying Customer Statements
$400 Question from Dealing with the Public
To not minimize a customer’s problem or not
be judgmental toward a customer
$400 Answer from Dealing with the Public
What is Important
$500 Question from Dealing with the Public
At a later date, verifying your customer’s satisfaction
with your service
$500 Answer from Dealing with the Public
What is Follow Up
$100 Question from Methods of Installation
If using another bootable media besides the hard drive to install an operating system, THIS must be accessed to
change the boot order
$100 Answer from Methods of Installation
What is the BIOS setup
$200 Question from Methods of Installation
Automated options (an answer file) for installation so that you don’t have to sit at the computer to install an OS
$200 Answer from Methods of Installation
What is an Unattended Installation
$300 Question from Methods of Installation
A copy of the entire volume on which Windows is installed to
another bootable media
$300 Answer from Methods of Installation
What is a Drive Image
(Also known as a disk clone or disk image)
$400 Question from Methods of Installation
A file server on the network used for multiple installations because it contains
a folder with the set-up files
$400 Answer from Methods of Installation
What is a Distribution Server
$500 Question from Methods of Installation
“If it ain’t broke, don’t fix it.”
$500 Answer from Methods of Installation
What is the general rule regarding notebook computers
$100 Question from Preventive Maintenance
Equivalent to Chkdsk C: /R in Windows Vista/XP/2000,
this outdated command is for Windows 9x/Me
$100 Answer from Preventive Maintenance
What is Scandisk
$200 Question from Preventive Maintenance
An extra copy of a data or software file that is Very Important so you can use it if the original file becomes
damaged or destroyed
$200 Answer from Preventive Maintenance
What is a Backup
$300 Question from Preventive Maintenance
A snapshot taken of the system settings and
configuration.
$300 Answer from Preventive Maintenance
What is a restore point
$400 Question from Preventive Maintenance
A volume that can be accessed by way of a folder on another volume
so that the folder has more available space.
$400 Answer from Preventive Maintenance
What is a Mounted Volume
$500 Question from Preventive Maintenance
Once you have converted a basic disk to this, you cannot revert it back to a basic disk without losing all data on the drive.
$500 Answer from Preventive Maintenance
What is a Dynamic Disk
$100 Question from Optimizing Windows
Also called the System Monitor
$100 Answer from Optimizing Windows
What is the Performance Monitor
$200 Question from Optimizing Windows
Tool that gives better information than Task Manager
$200 Answer from Optimizing Windows
What is Process Explorer
This free utility can be picked up at technet.microsoft.com
$300 Question from Optimizing Windows
Although frustrating to many, disabling this, is not
recommended best practice because it improves the
security of a system
$300 Answer from Optimizing Windows
What is Vista UAC Box
$400 Question from Optimizing Windows
Gives a high-level measurement of the overall performance of a
system and lists any performance alerts.
$400 Answer from Optimizing Windows
What is the Windows Vista Experience Index
$500 Question from Optimizing Windows
A database designed with a treelike (hierarchical) structure that contains
configuration information for Windows, users, software
applications, and installed hardware devices.
$500 Answer from Optimizing Windows
What is the Registry
Final Jeopardy
This author wrote, “When a father gives to his son, both laugh; when his son
gives to his father, both cry.”
Final Jeopardy Answer
Who is William Shakespeare
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