Coconut Lagoon
Ecolabelling Sustainability Report
Prepared By
cBalance Solutions Hubwwwcbalancein
Certified By
CGHEarth
Table of ContentsEcolabEllingrsquo is a voluntary method of environmental performance certification and labeling that is practiced around the world An lsquoecolabelrsquo is a label which identifies overall environmental preference of a product or service within a specific productservice category based on life cycle considerations A sus-tainability ecolabel assesses overall sustainability of both products and service categories from a lsquoLifecy-clersquo ie - cradle-to-grave perspective
The Green Signal is Indiarsquos only sustainability ecolabelling body and is proud to award Coconut Lagoon as part of the CGH Group -
4 Bar raTInG
The Green Signal Decoded
1 BA
R
2 BA
R
3 BA
R
35
BAR
4 BA
R
45
BAR
5 BA
R
1 Bar disclosure of Scope 1 and Scope 2 GHG emis-sions
2 Bar disclosure of key Scope 3 GHG emissions
3 Bar disclosure of Scope 1 and Scope 2 emissions of primary supply chain vendorcontractor stake-holders
35 Bar disclosure of excel-lence in energy conservation energy efficiencyrenewable energy practices
4 Bar disclosure of excel-lence in water conservation practices
5 Bar disclosure of excel-lence in socio-economic-environmental sustainability initiatives for positive social impact on local community and equitable growth
45 Bar disclosure of excel-lence in material manage-ment waste reduction and waste management practices
Introduction---------------------------------------------------------1
Directors Note------------------------------------------------------ 2
Ecolabeling Framework----------------------------------------- 3
Defining Operational Boundary-----------------------------------------------------4
Defining Organizational Boundary-------------------------------------------------5
Activity Data and GHG Inventory ---------------------------- 8
Positive Environmental Impacts------------------------------- 9Materiality amp Waste ReductionManagement-----------------------------------10Solid Waste Management Practices------------------------------------------------11Water Related Practices----------------------------------------------------------------13Energy Related Practices--------------------------------------------------------------16Renewable Energy Practices---------------------------------------------------------20
Sustainability Practices------------------------------------------ 22Food Procurement ---------------------------------------------------------------------22Economic Development Practices--------------------------------------------------22Social Development Practices-------------------------------------------------------23Environmental Development Practics---------------------------------------------24Engagement in Sustainable Tourism Initiatives---------------------------------25Biodiversity Preservation Initaives-------------------------------------------------27
Independent Assurance Statement from Consultant----31
- Disclosure of GHG Emissions (Scopes 1 2 amp 3)- Excellence in Material Waste ReductionManagement
- Excellence in Energy Conservation
4 Green Signal Bars awarded for
Ecolabelling Project Report Coconut Lagoon
1 INTRODuCTION
Established in 1993 Coconut lagoon heritage resort is the first and foremost
resort in Kumarakom Kottayam district Kerala It spreads across almost 22 acres at the banks of Vembanad lake and Kavanar river with a waterfront of more than 1 kilometre Coconut Lagoon is a part of the CGH Earth Group (clean green amp healthy) which commenced its operation in 1993 A total of 50 Heritage classic accommodation in three categories Heritage Bungalows Heritage Mansions and Pool Villas and offers various engaging experiences to the guests and serves ethnic Kerala cuisines continental and seafood specialties
This Ecolabelling report seeks to provide a comprehensive overview of the environ-mental practices of the hotel based on a me-ticulous evaluation of its operational activi-ties - for the primary purpose of acquiringthe highest possible rating awarded by the The Green Signal Ecolabelling Body in-stituted by IIM(A) and the Center for Incu-bation Innovation and Entrepreneurship
2 ON A PERSONAL NOTE
Our reason to go for ecolabelling is that through this process there is a measurement of the fulfillment of environment sensitivity which along with local com-munity inclusion and adoption of the lo-cal ethos constitute the core values which are fundamental to our offering of pre-mium which comes from the experience Our promise is not just a memorable ex-perience but a transformational one From where you are able to take back a learning
1 2
- Jose Dominic managing Director - cGH Group of Hotels
Ecolabelling Project Report Coconut Lagoon
GHG (Green House Gas) Inventory assess-ment of the hotel (with respect to EN-ERGy WATER WASTE MOBILITy AND MATERIALConsumptionGeneration)
The ecolabelling process is based on 3 general areas ofinvestigation verification and documentation These are
12 The MATERIAL WASTE WATER amp EN-
ERGy Conservation practices within the hotel
3 Sustainability initiatives promotedoperated by the hotel
A complete GHG Inventory in accordance with the IPCC (Inter-Governmental Panel on Climate Change) 2006 Guidelines ISO 14064 Protocol and GHG Proto-col has also been conducted
CarBOn EnTeRPiSe
ReSoURce
Planning
This report is indicative of the comprehensive Carbon ERP approach that should be integrated into the central plan-ning design implementation and operational philosophy of all planned expansion activities of the hotel
STEP 1
THIS INVOLVES CREATING FRAMEWORK TO
a Seamlessly develop dynamic GHG inventories based on mapping of exist-ing energy water and waste flows
b Identify specific op-erations activities and their respective GHG intensities (ie GHG emissions per unit of productivity)
cIdentify potential alter-natives for mitigating GHG emissions to devise a low-carbon development road-map
- Make more informed choices
- understand the implications of your buying decisions
- Avoid being taken in by ldquoGreenwashingrdquo claims
HOW DOES THE ECOLABEL HELP
yOu
STEP 2
Ecolabelling Project Report Coconut Lagoon
Defining Operational BoundaryThis process involves categorization of all activities as sources of Direct or Indirect Emissions
Direct Emissions are physical emis-sions directly occurring from sources that are owned or controlled by the organization In terms are life-cycle analyses ndash these are attribu-tional emissions that can be directly attributed to the organization
Indirect Emissions are emissions that are consequential in nature ie emissions that are consequences of activities of the organiza-tion but occur at sources owned or controlled by other entities
FOR THE PuRPOSES OF GHG INVENTORyING DIRECT AND INDIRECT EMISSIONS ARE MORE uSEFuLLy SEGREGATED ACROSS SCOPES AS DEFINED BELOW
SCOpe 1
SCOpe 3
SCOpe 2
Contributing DIRECTLy to GHG Emissions ndash activities where di-rect control can be exercised over the magnitude of activity and the emission coefficient through technological choices
Contributing INDIRECTLy to GHG Emissions - activi-ties where direct control can be exercised over the magnitude of activity but not the emission coefficient through technological
Contributing INDIRECTLy to GHG Emissions - activities where direct control can neither be exercised over the magnitude of ac-tivity nor the emission coefficient through technological choices
Fuel Combustion(boilers furnaces or turnines)
Owned Transport(trucks trains cars)
Process Emissions(cement aluminiumwaste processing)
PuRCHASED MATERIALS and Fuels (ExtractionProcessing and Production
TRANSPORT RELATED ACTIVITIES (commuting business traveldistribution)
WASTE DISPOSALrecycling
Fugitive Emissions(air conditioning reffridgeration leaks)
CONSuMPTION OF PuRCHASED
Electricity Heat Steam Cooling
SOLD GOODS AND SERVIESuse of goods and services
LEASED ASSETS FRANCHISING OuT-SOuRCING
3
4
The operational boundary for the GHG Inventory of Coconut Lagoon is defined in Table 1 below
Activity Scope Activity Type
Scope 1 Emissions
Fossil Fuels GasDiesel Oil Fossil Fuels Motor Gasoline Fossil Fuels Liquefied Petroleum GasesBiomass Fuels Charcoal Other Fossil Fuels Municipal Wastes (non-biomass fraction) Fossil Fuels Kerosene
Scope 2 Emissions Electricity Purchased ElectricityElectricity TampD LossesPotable Water Consumption (Public amp Pri-vate Water Supply)
Scope 3 Emissions
Mobility - Air TravelMobility ndash Road TravelDairy Milk and Milk ProductsMeat Red Meats and PorkPackaged Water Solid Waste ManagementWastewater Treatment
It must be noted that w
hile Scope 1 and Scope 2 emissions are largely well de-
fined and
must
include all
known
GH
G
sources and
sinks expected
to influ-
ence the
inventory Scope
3 em
ission activities
are selected
based on
the specific nature of the G
HG
inventory project In this case the Scope 3 activity bound-ary is defined by the relevant ecolabelling m
ethodologdefined by the ecolabelling authority
Defining Organizational BoundaryThis process involves defining the parts of an organization whorsquos emissions are to be included
STEP 3
The Organizational Boundaries approach adopted for this particular project is
In th
is c
ase
the
orga
niza
tiona
l bou
ndar
y is
defi
ned
by th
e re
leva
nt e
cola
bellin
g m
etho
dolo
-gy
defi
ned
by th
e ec
olab
ellin
g au
thor
ity F
or th
e pu
rpos
es o
f thi
s pr
ojec
t th
e O
rgan
izatio
nal
Boun
dary
incl
udes
the
follo
win
g 2
entit
ies
1
Coc
onut
Lag
oon
Prop
erty
Man
agem
ent
2
CG
H E
arth
ndash C
orpo
rate
Man
agem
ent
Cor
pora
te Tr
avel
Ele
ctric
ity a
nd
Fuel
em
issi
ons
from
the
over
all C
or-
pora
te E
ntity
(CG
H E
arth
) acc
rue
to
this
GH
G In
vent
ory
in p
ropo
rtion
to
the
annu
al tu
rnov
er o
f the
Coc
onut
La
goon
pro
perty
to th
e ov
eral
l cor
-po
rate
ann
ual t
urno
ver i
n IN
R
Ecolabelling Project Report Coconut Lagoon
Coc
onut
Lago
onSw
aswa
raBr
unto
nBo
atya
rdSp
ice
Villa
geVi
sala
mM
aiso
n Pe
rum
alSp
ice
Coa
st
Cru
ises
Chi
toor
Ko
ttara
mM
arar
i Be
ach
Casi
no
Hot
el
CG
H e
arth
Gro
up
Scop
e 1+
Sco
pe 2
+
Scop
e 3
(Val
ue C
hain
+ W
aste
)
AIR
TRAV
EL
ELEC
TRIC
ITy
FuEL
ORGANIZATIONAL BOuNDARy OPERATIONAL BOuNDARy
no
tE
For
the
purp
oses
of
GH
G In
ven-
tory
ing
Org
aniza
tion
Boun
darie
s ar
e se
t ba
sed
on d
iscu
ssio
ns b
etwe
en t
he r
e-po
rting
ent
ity a
nd th
e G
HG
inve
ntor
y im
-pl
emen
tatio
n te
am in
the
con
text
of
the
spec
ific p
urpo
se o
f th
e G
HG
Inv
ento
ry
ORG
AN
IZAT
ION
AL
AN
D O
PERA
TIO
NA
L BO
uN
DA
RIES
5
6
CONTROL APPROACH wherein the emissions from other entities with which the reporting entity is engaged (based
on financial or operational linkages) accrue to the GHG inventory of the reporting entity in direct proportion to the magnitude of the financial or operational control exercised by the reporting entity Hence this involves 2 possible sub-approaches- Financial Control- Operational Control
Consolidated activity Data and GHG Inventorying ndash FY 2011-12
Diesel 2913 Mt co2eyear
Petrol 07Mt co2eyear
CharCoal117 Mt co2eyear
inCineration (Non-bio-mass fraction) 03 Mt co2eyear
Kerosene 01Mt co2eyear
PurChaseD eleCtriCity 5534 Mt co2eyear
eleCtriCity tampD loses 1548 Mt co2eyear
Pottable Water (PubliC anDPrivate Water suPPly) 057 Mt co2eyear Dairy - MilK anD MilK ProDuCts
6024 Mt co2eyear air travel 836 Mt co2eyear
roaD travel 291 Mt co2eyear
PaCKageD Water 419 Mt co2eyear
Meats (reD Meat anD PorK) 2515 Mt co2eyear
soliD Waste ManageMent 739 Mt co2eyear
Waste Water treatMent 0 Mt co2eyear
TOTaL annUaL GHG eMISSIOnS
12109 MT CO2eyearTotal annual overnight stays for Fy 2011-2012 is 10138 Hence the GHG Emissions per overnight stay (all Emission Scopes) is
119 kg co2eovernight stayELECTICITy 6031
DIESEL 2483
LPG 550
DAIRy 513
MEAT 214
CHARCOAL 100
SOLID WASTE 063
PACKAGED DRINKING WATER 036
PETROL 006
INCINERATION 002
KEROSENE 001
caRbon FooRPRint The total amount of greenhouse gases that are emitted into the atmosphere each year by a person family build-ing organization or company A persons carbon footprint includes greenhouse gas emissions from fuel that an individual burns directly such as by heating a home or riding in a car It also includes green-house gasesthat come from producing the goods or services that the individual uses including emissions from power plants that make electricity factories that make products and landfills where trash gets The unit for Carbon Footprint is CO2e
NOTE In CO2e the lsquoersquo stands for lsquoequivalent ie equivalent to the other GHGrsquos
WoRlD aVERagE caRbon FooRPint = 39 MT OF CO2eyEAR
inDian aVERagE caRbon FooRPint = 16 MT OF CO2eyEAR
Reference NoteThe results of the comparative analysis indicate that the emissions per overnight stay (tonnes CO2eovernight stay) ndash considering only Scope 1 and Scope 2 emissions for the property are 106 kg CO2eovernight stay
This leads to Coconut Lagoon gaining percentile rank within the toP 13 oF 5 StaR HotElS in the Warm amp Humid Agro-Climatic Zone
HOW DOES yOuR PER OVERNIGHT STAy CARBON FOOTPRINT COMPARE
lPg 645 Mt co2eyear
7
Ecolabelling Project Report Coconut Lagoon
SC
OPE 1 EMISSIONS
SCO
PE 2
EMISSIONS
SC
OPE 3 EMISSIONS
For the purposes of comparison amongst peers in the hospitality sec-tor the results of the GHG inventory can be compared with preliminary results of a Nationwide Energy Benchmarking Study conducted as part of the ECO3 Project as a collaborative effort between uSAID and Bureau of Energy Efficiency (BEE) In order to ensure comparability Scope 1 and Scope 2 Emissions Inven-tory of the property (10762 tonnes CO2eyear) are compared with inven-tories of other hotels within the same service class and Agro-Climatic Zone on a emissions per overnight-stay basis (tonnes CO2eovernight stay) Table 6 presents the draft conclusions of the ECO3 Project Study
8
Ecolabelling Project Report Coconut Lagoon
pOSITIve envIrOnMenTaL IMpaCTS - MeaSUreD verIFIeD repOrTeD
1 MATERIALITy amp WASTE REDuCTION MANAGEMENT
2 SOLID WASTE MANAGEMENT PRACTICES
3 WATER RELATED PRACTICES
4 ENERGy RELATED PRACTICES
5 RENEWABLE ENERGy PRACTICES
MaTerIaLITY amp WaSTe reDUCTIOn ManaGeMenT
Coconut Lagoon lays great emphasis on material reduction in the following ways
1 No newspapers delivered directly to rooms ndash common reading material is available only in congregation areas
2 Reusable cloth bags used as bin liners in guest rooms eliminating the need to use plastic bags
Plastic Reduction
3 use of plastic packaging for supplies coming into the property by supply chain ven-dors is prohibited Vendors are required to package material in reused and returned containersjars
4 Bottled water suppliers are asked to take back empty PET bottles
5 Shampoo and soap containers provided as guest amenities are made from china clay terracotta Annually 2350 china bot-tles used avoid 50400 plastic bottles of 35 ml size
6 use of plastic stirrers for beverage ser-vice is avoided by using bamboo stalks
Other Material Reduction
7 Conventional cement clay brick wood and steel construction materials use re-duced by incorporating local building ma-terials ndash annually 4000 pairs of thatching leaf procured from local markets for roof
8 use of lemongrass and other aromatic oils used as substitutes for phenyl-basedfor floor cleaning products
9Organic paddy cultivation eliminates use offertilizer pesticides and reduces water use 10500 kg of local rice species Njavara and Aryan cultivated Annual consumption of 2800 kg of composted manure 400 kg of bone meal 250 kg of neem cake and 300 kg of lime shell used for cultivation avoid the use of corresponding quantities of NPK mix urea etc
Paper Reduction
Fig 2 Building made of thatched roof
Fig 1 China ottles used for guest supplies
Materiality amp Waste Reduction
9
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Table of ContentsEcolabEllingrsquo is a voluntary method of environmental performance certification and labeling that is practiced around the world An lsquoecolabelrsquo is a label which identifies overall environmental preference of a product or service within a specific productservice category based on life cycle considerations A sus-tainability ecolabel assesses overall sustainability of both products and service categories from a lsquoLifecy-clersquo ie - cradle-to-grave perspective
The Green Signal is Indiarsquos only sustainability ecolabelling body and is proud to award Coconut Lagoon as part of the CGH Group -
4 Bar raTInG
The Green Signal Decoded
1 BA
R
2 BA
R
3 BA
R
35
BAR
4 BA
R
45
BAR
5 BA
R
1 Bar disclosure of Scope 1 and Scope 2 GHG emis-sions
2 Bar disclosure of key Scope 3 GHG emissions
3 Bar disclosure of Scope 1 and Scope 2 emissions of primary supply chain vendorcontractor stake-holders
35 Bar disclosure of excel-lence in energy conservation energy efficiencyrenewable energy practices
4 Bar disclosure of excel-lence in water conservation practices
5 Bar disclosure of excel-lence in socio-economic-environmental sustainability initiatives for positive social impact on local community and equitable growth
45 Bar disclosure of excel-lence in material manage-ment waste reduction and waste management practices
Introduction---------------------------------------------------------1
Directors Note------------------------------------------------------ 2
Ecolabeling Framework----------------------------------------- 3
Defining Operational Boundary-----------------------------------------------------4
Defining Organizational Boundary-------------------------------------------------5
Activity Data and GHG Inventory ---------------------------- 8
Positive Environmental Impacts------------------------------- 9Materiality amp Waste ReductionManagement-----------------------------------10Solid Waste Management Practices------------------------------------------------11Water Related Practices----------------------------------------------------------------13Energy Related Practices--------------------------------------------------------------16Renewable Energy Practices---------------------------------------------------------20
Sustainability Practices------------------------------------------ 22Food Procurement ---------------------------------------------------------------------22Economic Development Practices--------------------------------------------------22Social Development Practices-------------------------------------------------------23Environmental Development Practics---------------------------------------------24Engagement in Sustainable Tourism Initiatives---------------------------------25Biodiversity Preservation Initaives-------------------------------------------------27
Independent Assurance Statement from Consultant----31
- Disclosure of GHG Emissions (Scopes 1 2 amp 3)- Excellence in Material Waste ReductionManagement
- Excellence in Energy Conservation
4 Green Signal Bars awarded for
Ecolabelling Project Report Coconut Lagoon
1 INTRODuCTION
Established in 1993 Coconut lagoon heritage resort is the first and foremost
resort in Kumarakom Kottayam district Kerala It spreads across almost 22 acres at the banks of Vembanad lake and Kavanar river with a waterfront of more than 1 kilometre Coconut Lagoon is a part of the CGH Earth Group (clean green amp healthy) which commenced its operation in 1993 A total of 50 Heritage classic accommodation in three categories Heritage Bungalows Heritage Mansions and Pool Villas and offers various engaging experiences to the guests and serves ethnic Kerala cuisines continental and seafood specialties
This Ecolabelling report seeks to provide a comprehensive overview of the environ-mental practices of the hotel based on a me-ticulous evaluation of its operational activi-ties - for the primary purpose of acquiringthe highest possible rating awarded by the The Green Signal Ecolabelling Body in-stituted by IIM(A) and the Center for Incu-bation Innovation and Entrepreneurship
2 ON A PERSONAL NOTE
Our reason to go for ecolabelling is that through this process there is a measurement of the fulfillment of environment sensitivity which along with local com-munity inclusion and adoption of the lo-cal ethos constitute the core values which are fundamental to our offering of pre-mium which comes from the experience Our promise is not just a memorable ex-perience but a transformational one From where you are able to take back a learning
1 2
- Jose Dominic managing Director - cGH Group of Hotels
Ecolabelling Project Report Coconut Lagoon
GHG (Green House Gas) Inventory assess-ment of the hotel (with respect to EN-ERGy WATER WASTE MOBILITy AND MATERIALConsumptionGeneration)
The ecolabelling process is based on 3 general areas ofinvestigation verification and documentation These are
12 The MATERIAL WASTE WATER amp EN-
ERGy Conservation practices within the hotel
3 Sustainability initiatives promotedoperated by the hotel
A complete GHG Inventory in accordance with the IPCC (Inter-Governmental Panel on Climate Change) 2006 Guidelines ISO 14064 Protocol and GHG Proto-col has also been conducted
CarBOn EnTeRPiSe
ReSoURce
Planning
This report is indicative of the comprehensive Carbon ERP approach that should be integrated into the central plan-ning design implementation and operational philosophy of all planned expansion activities of the hotel
STEP 1
THIS INVOLVES CREATING FRAMEWORK TO
a Seamlessly develop dynamic GHG inventories based on mapping of exist-ing energy water and waste flows
b Identify specific op-erations activities and their respective GHG intensities (ie GHG emissions per unit of productivity)
cIdentify potential alter-natives for mitigating GHG emissions to devise a low-carbon development road-map
- Make more informed choices
- understand the implications of your buying decisions
- Avoid being taken in by ldquoGreenwashingrdquo claims
HOW DOES THE ECOLABEL HELP
yOu
STEP 2
Ecolabelling Project Report Coconut Lagoon
Defining Operational BoundaryThis process involves categorization of all activities as sources of Direct or Indirect Emissions
Direct Emissions are physical emis-sions directly occurring from sources that are owned or controlled by the organization In terms are life-cycle analyses ndash these are attribu-tional emissions that can be directly attributed to the organization
Indirect Emissions are emissions that are consequential in nature ie emissions that are consequences of activities of the organiza-tion but occur at sources owned or controlled by other entities
FOR THE PuRPOSES OF GHG INVENTORyING DIRECT AND INDIRECT EMISSIONS ARE MORE uSEFuLLy SEGREGATED ACROSS SCOPES AS DEFINED BELOW
SCOpe 1
SCOpe 3
SCOpe 2
Contributing DIRECTLy to GHG Emissions ndash activities where di-rect control can be exercised over the magnitude of activity and the emission coefficient through technological choices
Contributing INDIRECTLy to GHG Emissions - activi-ties where direct control can be exercised over the magnitude of activity but not the emission coefficient through technological
Contributing INDIRECTLy to GHG Emissions - activities where direct control can neither be exercised over the magnitude of ac-tivity nor the emission coefficient through technological choices
Fuel Combustion(boilers furnaces or turnines)
Owned Transport(trucks trains cars)
Process Emissions(cement aluminiumwaste processing)
PuRCHASED MATERIALS and Fuels (ExtractionProcessing and Production
TRANSPORT RELATED ACTIVITIES (commuting business traveldistribution)
WASTE DISPOSALrecycling
Fugitive Emissions(air conditioning reffridgeration leaks)
CONSuMPTION OF PuRCHASED
Electricity Heat Steam Cooling
SOLD GOODS AND SERVIESuse of goods and services
LEASED ASSETS FRANCHISING OuT-SOuRCING
3
4
The operational boundary for the GHG Inventory of Coconut Lagoon is defined in Table 1 below
Activity Scope Activity Type
Scope 1 Emissions
Fossil Fuels GasDiesel Oil Fossil Fuels Motor Gasoline Fossil Fuels Liquefied Petroleum GasesBiomass Fuels Charcoal Other Fossil Fuels Municipal Wastes (non-biomass fraction) Fossil Fuels Kerosene
Scope 2 Emissions Electricity Purchased ElectricityElectricity TampD LossesPotable Water Consumption (Public amp Pri-vate Water Supply)
Scope 3 Emissions
Mobility - Air TravelMobility ndash Road TravelDairy Milk and Milk ProductsMeat Red Meats and PorkPackaged Water Solid Waste ManagementWastewater Treatment
It must be noted that w
hile Scope 1 and Scope 2 emissions are largely well de-
fined and
must
include all
known
GH
G
sources and
sinks expected
to influ-
ence the
inventory Scope
3 em
ission activities
are selected
based on
the specific nature of the G
HG
inventory project In this case the Scope 3 activity bound-ary is defined by the relevant ecolabelling m
ethodologdefined by the ecolabelling authority
Defining Organizational BoundaryThis process involves defining the parts of an organization whorsquos emissions are to be included
STEP 3
The Organizational Boundaries approach adopted for this particular project is
In th
is c
ase
the
orga
niza
tiona
l bou
ndar
y is
defi
ned
by th
e re
leva
nt e
cola
bellin
g m
etho
dolo
-gy
defi
ned
by th
e ec
olab
ellin
g au
thor
ity F
or th
e pu
rpos
es o
f thi
s pr
ojec
t th
e O
rgan
izatio
nal
Boun
dary
incl
udes
the
follo
win
g 2
entit
ies
1
Coc
onut
Lag
oon
Prop
erty
Man
agem
ent
2
CG
H E
arth
ndash C
orpo
rate
Man
agem
ent
Cor
pora
te Tr
avel
Ele
ctric
ity a
nd
Fuel
em
issi
ons
from
the
over
all C
or-
pora
te E
ntity
(CG
H E
arth
) acc
rue
to
this
GH
G In
vent
ory
in p
ropo
rtion
to
the
annu
al tu
rnov
er o
f the
Coc
onut
La
goon
pro
perty
to th
e ov
eral
l cor
-po
rate
ann
ual t
urno
ver i
n IN
R
Ecolabelling Project Report Coconut Lagoon
Coc
onut
Lago
onSw
aswa
raBr
unto
nBo
atya
rdSp
ice
Villa
geVi
sala
mM
aiso
n Pe
rum
alSp
ice
Coa
st
Cru
ises
Chi
toor
Ko
ttara
mM
arar
i Be
ach
Casi
no
Hot
el
CG
H e
arth
Gro
up
Scop
e 1+
Sco
pe 2
+
Scop
e 3
(Val
ue C
hain
+ W
aste
)
AIR
TRAV
EL
ELEC
TRIC
ITy
FuEL
ORGANIZATIONAL BOuNDARy OPERATIONAL BOuNDARy
no
tE
For
the
purp
oses
of
GH
G In
ven-
tory
ing
Org
aniza
tion
Boun
darie
s ar
e se
t ba
sed
on d
iscu
ssio
ns b
etwe
en t
he r
e-po
rting
ent
ity a
nd th
e G
HG
inve
ntor
y im
-pl
emen
tatio
n te
am in
the
con
text
of
the
spec
ific p
urpo
se o
f th
e G
HG
Inv
ento
ry
ORG
AN
IZAT
ION
AL
AN
D O
PERA
TIO
NA
L BO
uN
DA
RIES
5
6
CONTROL APPROACH wherein the emissions from other entities with which the reporting entity is engaged (based
on financial or operational linkages) accrue to the GHG inventory of the reporting entity in direct proportion to the magnitude of the financial or operational control exercised by the reporting entity Hence this involves 2 possible sub-approaches- Financial Control- Operational Control
Consolidated activity Data and GHG Inventorying ndash FY 2011-12
Diesel 2913 Mt co2eyear
Petrol 07Mt co2eyear
CharCoal117 Mt co2eyear
inCineration (Non-bio-mass fraction) 03 Mt co2eyear
Kerosene 01Mt co2eyear
PurChaseD eleCtriCity 5534 Mt co2eyear
eleCtriCity tampD loses 1548 Mt co2eyear
Pottable Water (PubliC anDPrivate Water suPPly) 057 Mt co2eyear Dairy - MilK anD MilK ProDuCts
6024 Mt co2eyear air travel 836 Mt co2eyear
roaD travel 291 Mt co2eyear
PaCKageD Water 419 Mt co2eyear
Meats (reD Meat anD PorK) 2515 Mt co2eyear
soliD Waste ManageMent 739 Mt co2eyear
Waste Water treatMent 0 Mt co2eyear
TOTaL annUaL GHG eMISSIOnS
12109 MT CO2eyearTotal annual overnight stays for Fy 2011-2012 is 10138 Hence the GHG Emissions per overnight stay (all Emission Scopes) is
119 kg co2eovernight stayELECTICITy 6031
DIESEL 2483
LPG 550
DAIRy 513
MEAT 214
CHARCOAL 100
SOLID WASTE 063
PACKAGED DRINKING WATER 036
PETROL 006
INCINERATION 002
KEROSENE 001
caRbon FooRPRint The total amount of greenhouse gases that are emitted into the atmosphere each year by a person family build-ing organization or company A persons carbon footprint includes greenhouse gas emissions from fuel that an individual burns directly such as by heating a home or riding in a car It also includes green-house gasesthat come from producing the goods or services that the individual uses including emissions from power plants that make electricity factories that make products and landfills where trash gets The unit for Carbon Footprint is CO2e
NOTE In CO2e the lsquoersquo stands for lsquoequivalent ie equivalent to the other GHGrsquos
WoRlD aVERagE caRbon FooRPint = 39 MT OF CO2eyEAR
inDian aVERagE caRbon FooRPint = 16 MT OF CO2eyEAR
Reference NoteThe results of the comparative analysis indicate that the emissions per overnight stay (tonnes CO2eovernight stay) ndash considering only Scope 1 and Scope 2 emissions for the property are 106 kg CO2eovernight stay
This leads to Coconut Lagoon gaining percentile rank within the toP 13 oF 5 StaR HotElS in the Warm amp Humid Agro-Climatic Zone
HOW DOES yOuR PER OVERNIGHT STAy CARBON FOOTPRINT COMPARE
lPg 645 Mt co2eyear
7
Ecolabelling Project Report Coconut Lagoon
SC
OPE 1 EMISSIONS
SCO
PE 2
EMISSIONS
SC
OPE 3 EMISSIONS
For the purposes of comparison amongst peers in the hospitality sec-tor the results of the GHG inventory can be compared with preliminary results of a Nationwide Energy Benchmarking Study conducted as part of the ECO3 Project as a collaborative effort between uSAID and Bureau of Energy Efficiency (BEE) In order to ensure comparability Scope 1 and Scope 2 Emissions Inven-tory of the property (10762 tonnes CO2eyear) are compared with inven-tories of other hotels within the same service class and Agro-Climatic Zone on a emissions per overnight-stay basis (tonnes CO2eovernight stay) Table 6 presents the draft conclusions of the ECO3 Project Study
8
Ecolabelling Project Report Coconut Lagoon
pOSITIve envIrOnMenTaL IMpaCTS - MeaSUreD verIFIeD repOrTeD
1 MATERIALITy amp WASTE REDuCTION MANAGEMENT
2 SOLID WASTE MANAGEMENT PRACTICES
3 WATER RELATED PRACTICES
4 ENERGy RELATED PRACTICES
5 RENEWABLE ENERGy PRACTICES
MaTerIaLITY amp WaSTe reDUCTIOn ManaGeMenT
Coconut Lagoon lays great emphasis on material reduction in the following ways
1 No newspapers delivered directly to rooms ndash common reading material is available only in congregation areas
2 Reusable cloth bags used as bin liners in guest rooms eliminating the need to use plastic bags
Plastic Reduction
3 use of plastic packaging for supplies coming into the property by supply chain ven-dors is prohibited Vendors are required to package material in reused and returned containersjars
4 Bottled water suppliers are asked to take back empty PET bottles
5 Shampoo and soap containers provided as guest amenities are made from china clay terracotta Annually 2350 china bot-tles used avoid 50400 plastic bottles of 35 ml size
6 use of plastic stirrers for beverage ser-vice is avoided by using bamboo stalks
Other Material Reduction
7 Conventional cement clay brick wood and steel construction materials use re-duced by incorporating local building ma-terials ndash annually 4000 pairs of thatching leaf procured from local markets for roof
8 use of lemongrass and other aromatic oils used as substitutes for phenyl-basedfor floor cleaning products
9Organic paddy cultivation eliminates use offertilizer pesticides and reduces water use 10500 kg of local rice species Njavara and Aryan cultivated Annual consumption of 2800 kg of composted manure 400 kg of bone meal 250 kg of neem cake and 300 kg of lime shell used for cultivation avoid the use of corresponding quantities of NPK mix urea etc
Paper Reduction
Fig 2 Building made of thatched roof
Fig 1 China ottles used for guest supplies
Materiality amp Waste Reduction
9
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Ecolabelling Project Report Coconut Lagoon
1 INTRODuCTION
Established in 1993 Coconut lagoon heritage resort is the first and foremost
resort in Kumarakom Kottayam district Kerala It spreads across almost 22 acres at the banks of Vembanad lake and Kavanar river with a waterfront of more than 1 kilometre Coconut Lagoon is a part of the CGH Earth Group (clean green amp healthy) which commenced its operation in 1993 A total of 50 Heritage classic accommodation in three categories Heritage Bungalows Heritage Mansions and Pool Villas and offers various engaging experiences to the guests and serves ethnic Kerala cuisines continental and seafood specialties
This Ecolabelling report seeks to provide a comprehensive overview of the environ-mental practices of the hotel based on a me-ticulous evaluation of its operational activi-ties - for the primary purpose of acquiringthe highest possible rating awarded by the The Green Signal Ecolabelling Body in-stituted by IIM(A) and the Center for Incu-bation Innovation and Entrepreneurship
2 ON A PERSONAL NOTE
Our reason to go for ecolabelling is that through this process there is a measurement of the fulfillment of environment sensitivity which along with local com-munity inclusion and adoption of the lo-cal ethos constitute the core values which are fundamental to our offering of pre-mium which comes from the experience Our promise is not just a memorable ex-perience but a transformational one From where you are able to take back a learning
1 2
- Jose Dominic managing Director - cGH Group of Hotels
Ecolabelling Project Report Coconut Lagoon
GHG (Green House Gas) Inventory assess-ment of the hotel (with respect to EN-ERGy WATER WASTE MOBILITy AND MATERIALConsumptionGeneration)
The ecolabelling process is based on 3 general areas ofinvestigation verification and documentation These are
12 The MATERIAL WASTE WATER amp EN-
ERGy Conservation practices within the hotel
3 Sustainability initiatives promotedoperated by the hotel
A complete GHG Inventory in accordance with the IPCC (Inter-Governmental Panel on Climate Change) 2006 Guidelines ISO 14064 Protocol and GHG Proto-col has also been conducted
CarBOn EnTeRPiSe
ReSoURce
Planning
This report is indicative of the comprehensive Carbon ERP approach that should be integrated into the central plan-ning design implementation and operational philosophy of all planned expansion activities of the hotel
STEP 1
THIS INVOLVES CREATING FRAMEWORK TO
a Seamlessly develop dynamic GHG inventories based on mapping of exist-ing energy water and waste flows
b Identify specific op-erations activities and their respective GHG intensities (ie GHG emissions per unit of productivity)
cIdentify potential alter-natives for mitigating GHG emissions to devise a low-carbon development road-map
- Make more informed choices
- understand the implications of your buying decisions
- Avoid being taken in by ldquoGreenwashingrdquo claims
HOW DOES THE ECOLABEL HELP
yOu
STEP 2
Ecolabelling Project Report Coconut Lagoon
Defining Operational BoundaryThis process involves categorization of all activities as sources of Direct or Indirect Emissions
Direct Emissions are physical emis-sions directly occurring from sources that are owned or controlled by the organization In terms are life-cycle analyses ndash these are attribu-tional emissions that can be directly attributed to the organization
Indirect Emissions are emissions that are consequential in nature ie emissions that are consequences of activities of the organiza-tion but occur at sources owned or controlled by other entities
FOR THE PuRPOSES OF GHG INVENTORyING DIRECT AND INDIRECT EMISSIONS ARE MORE uSEFuLLy SEGREGATED ACROSS SCOPES AS DEFINED BELOW
SCOpe 1
SCOpe 3
SCOpe 2
Contributing DIRECTLy to GHG Emissions ndash activities where di-rect control can be exercised over the magnitude of activity and the emission coefficient through technological choices
Contributing INDIRECTLy to GHG Emissions - activi-ties where direct control can be exercised over the magnitude of activity but not the emission coefficient through technological
Contributing INDIRECTLy to GHG Emissions - activities where direct control can neither be exercised over the magnitude of ac-tivity nor the emission coefficient through technological choices
Fuel Combustion(boilers furnaces or turnines)
Owned Transport(trucks trains cars)
Process Emissions(cement aluminiumwaste processing)
PuRCHASED MATERIALS and Fuels (ExtractionProcessing and Production
TRANSPORT RELATED ACTIVITIES (commuting business traveldistribution)
WASTE DISPOSALrecycling
Fugitive Emissions(air conditioning reffridgeration leaks)
CONSuMPTION OF PuRCHASED
Electricity Heat Steam Cooling
SOLD GOODS AND SERVIESuse of goods and services
LEASED ASSETS FRANCHISING OuT-SOuRCING
3
4
The operational boundary for the GHG Inventory of Coconut Lagoon is defined in Table 1 below
Activity Scope Activity Type
Scope 1 Emissions
Fossil Fuels GasDiesel Oil Fossil Fuels Motor Gasoline Fossil Fuels Liquefied Petroleum GasesBiomass Fuels Charcoal Other Fossil Fuels Municipal Wastes (non-biomass fraction) Fossil Fuels Kerosene
Scope 2 Emissions Electricity Purchased ElectricityElectricity TampD LossesPotable Water Consumption (Public amp Pri-vate Water Supply)
Scope 3 Emissions
Mobility - Air TravelMobility ndash Road TravelDairy Milk and Milk ProductsMeat Red Meats and PorkPackaged Water Solid Waste ManagementWastewater Treatment
It must be noted that w
hile Scope 1 and Scope 2 emissions are largely well de-
fined and
must
include all
known
GH
G
sources and
sinks expected
to influ-
ence the
inventory Scope
3 em
ission activities
are selected
based on
the specific nature of the G
HG
inventory project In this case the Scope 3 activity bound-ary is defined by the relevant ecolabelling m
ethodologdefined by the ecolabelling authority
Defining Organizational BoundaryThis process involves defining the parts of an organization whorsquos emissions are to be included
STEP 3
The Organizational Boundaries approach adopted for this particular project is
In th
is c
ase
the
orga
niza
tiona
l bou
ndar
y is
defi
ned
by th
e re
leva
nt e
cola
bellin
g m
etho
dolo
-gy
defi
ned
by th
e ec
olab
ellin
g au
thor
ity F
or th
e pu
rpos
es o
f thi
s pr
ojec
t th
e O
rgan
izatio
nal
Boun
dary
incl
udes
the
follo
win
g 2
entit
ies
1
Coc
onut
Lag
oon
Prop
erty
Man
agem
ent
2
CG
H E
arth
ndash C
orpo
rate
Man
agem
ent
Cor
pora
te Tr
avel
Ele
ctric
ity a
nd
Fuel
em
issi
ons
from
the
over
all C
or-
pora
te E
ntity
(CG
H E
arth
) acc
rue
to
this
GH
G In
vent
ory
in p
ropo
rtion
to
the
annu
al tu
rnov
er o
f the
Coc
onut
La
goon
pro
perty
to th
e ov
eral
l cor
-po
rate
ann
ual t
urno
ver i
n IN
R
Ecolabelling Project Report Coconut Lagoon
Coc
onut
Lago
onSw
aswa
raBr
unto
nBo
atya
rdSp
ice
Villa
geVi
sala
mM
aiso
n Pe
rum
alSp
ice
Coa
st
Cru
ises
Chi
toor
Ko
ttara
mM
arar
i Be
ach
Casi
no
Hot
el
CG
H e
arth
Gro
up
Scop
e 1+
Sco
pe 2
+
Scop
e 3
(Val
ue C
hain
+ W
aste
)
AIR
TRAV
EL
ELEC
TRIC
ITy
FuEL
ORGANIZATIONAL BOuNDARy OPERATIONAL BOuNDARy
no
tE
For
the
purp
oses
of
GH
G In
ven-
tory
ing
Org
aniza
tion
Boun
darie
s ar
e se
t ba
sed
on d
iscu
ssio
ns b
etwe
en t
he r
e-po
rting
ent
ity a
nd th
e G
HG
inve
ntor
y im
-pl
emen
tatio
n te
am in
the
con
text
of
the
spec
ific p
urpo
se o
f th
e G
HG
Inv
ento
ry
ORG
AN
IZAT
ION
AL
AN
D O
PERA
TIO
NA
L BO
uN
DA
RIES
5
6
CONTROL APPROACH wherein the emissions from other entities with which the reporting entity is engaged (based
on financial or operational linkages) accrue to the GHG inventory of the reporting entity in direct proportion to the magnitude of the financial or operational control exercised by the reporting entity Hence this involves 2 possible sub-approaches- Financial Control- Operational Control
Consolidated activity Data and GHG Inventorying ndash FY 2011-12
Diesel 2913 Mt co2eyear
Petrol 07Mt co2eyear
CharCoal117 Mt co2eyear
inCineration (Non-bio-mass fraction) 03 Mt co2eyear
Kerosene 01Mt co2eyear
PurChaseD eleCtriCity 5534 Mt co2eyear
eleCtriCity tampD loses 1548 Mt co2eyear
Pottable Water (PubliC anDPrivate Water suPPly) 057 Mt co2eyear Dairy - MilK anD MilK ProDuCts
6024 Mt co2eyear air travel 836 Mt co2eyear
roaD travel 291 Mt co2eyear
PaCKageD Water 419 Mt co2eyear
Meats (reD Meat anD PorK) 2515 Mt co2eyear
soliD Waste ManageMent 739 Mt co2eyear
Waste Water treatMent 0 Mt co2eyear
TOTaL annUaL GHG eMISSIOnS
12109 MT CO2eyearTotal annual overnight stays for Fy 2011-2012 is 10138 Hence the GHG Emissions per overnight stay (all Emission Scopes) is
119 kg co2eovernight stayELECTICITy 6031
DIESEL 2483
LPG 550
DAIRy 513
MEAT 214
CHARCOAL 100
SOLID WASTE 063
PACKAGED DRINKING WATER 036
PETROL 006
INCINERATION 002
KEROSENE 001
caRbon FooRPRint The total amount of greenhouse gases that are emitted into the atmosphere each year by a person family build-ing organization or company A persons carbon footprint includes greenhouse gas emissions from fuel that an individual burns directly such as by heating a home or riding in a car It also includes green-house gasesthat come from producing the goods or services that the individual uses including emissions from power plants that make electricity factories that make products and landfills where trash gets The unit for Carbon Footprint is CO2e
NOTE In CO2e the lsquoersquo stands for lsquoequivalent ie equivalent to the other GHGrsquos
WoRlD aVERagE caRbon FooRPint = 39 MT OF CO2eyEAR
inDian aVERagE caRbon FooRPint = 16 MT OF CO2eyEAR
Reference NoteThe results of the comparative analysis indicate that the emissions per overnight stay (tonnes CO2eovernight stay) ndash considering only Scope 1 and Scope 2 emissions for the property are 106 kg CO2eovernight stay
This leads to Coconut Lagoon gaining percentile rank within the toP 13 oF 5 StaR HotElS in the Warm amp Humid Agro-Climatic Zone
HOW DOES yOuR PER OVERNIGHT STAy CARBON FOOTPRINT COMPARE
lPg 645 Mt co2eyear
7
Ecolabelling Project Report Coconut Lagoon
SC
OPE 1 EMISSIONS
SCO
PE 2
EMISSIONS
SC
OPE 3 EMISSIONS
For the purposes of comparison amongst peers in the hospitality sec-tor the results of the GHG inventory can be compared with preliminary results of a Nationwide Energy Benchmarking Study conducted as part of the ECO3 Project as a collaborative effort between uSAID and Bureau of Energy Efficiency (BEE) In order to ensure comparability Scope 1 and Scope 2 Emissions Inven-tory of the property (10762 tonnes CO2eyear) are compared with inven-tories of other hotels within the same service class and Agro-Climatic Zone on a emissions per overnight-stay basis (tonnes CO2eovernight stay) Table 6 presents the draft conclusions of the ECO3 Project Study
8
Ecolabelling Project Report Coconut Lagoon
pOSITIve envIrOnMenTaL IMpaCTS - MeaSUreD verIFIeD repOrTeD
1 MATERIALITy amp WASTE REDuCTION MANAGEMENT
2 SOLID WASTE MANAGEMENT PRACTICES
3 WATER RELATED PRACTICES
4 ENERGy RELATED PRACTICES
5 RENEWABLE ENERGy PRACTICES
MaTerIaLITY amp WaSTe reDUCTIOn ManaGeMenT
Coconut Lagoon lays great emphasis on material reduction in the following ways
1 No newspapers delivered directly to rooms ndash common reading material is available only in congregation areas
2 Reusable cloth bags used as bin liners in guest rooms eliminating the need to use plastic bags
Plastic Reduction
3 use of plastic packaging for supplies coming into the property by supply chain ven-dors is prohibited Vendors are required to package material in reused and returned containersjars
4 Bottled water suppliers are asked to take back empty PET bottles
5 Shampoo and soap containers provided as guest amenities are made from china clay terracotta Annually 2350 china bot-tles used avoid 50400 plastic bottles of 35 ml size
6 use of plastic stirrers for beverage ser-vice is avoided by using bamboo stalks
Other Material Reduction
7 Conventional cement clay brick wood and steel construction materials use re-duced by incorporating local building ma-terials ndash annually 4000 pairs of thatching leaf procured from local markets for roof
8 use of lemongrass and other aromatic oils used as substitutes for phenyl-basedfor floor cleaning products
9Organic paddy cultivation eliminates use offertilizer pesticides and reduces water use 10500 kg of local rice species Njavara and Aryan cultivated Annual consumption of 2800 kg of composted manure 400 kg of bone meal 250 kg of neem cake and 300 kg of lime shell used for cultivation avoid the use of corresponding quantities of NPK mix urea etc
Paper Reduction
Fig 2 Building made of thatched roof
Fig 1 China ottles used for guest supplies
Materiality amp Waste Reduction
9
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Ecolabelling Project Report Coconut Lagoon
GHG (Green House Gas) Inventory assess-ment of the hotel (with respect to EN-ERGy WATER WASTE MOBILITy AND MATERIALConsumptionGeneration)
The ecolabelling process is based on 3 general areas ofinvestigation verification and documentation These are
12 The MATERIAL WASTE WATER amp EN-
ERGy Conservation practices within the hotel
3 Sustainability initiatives promotedoperated by the hotel
A complete GHG Inventory in accordance with the IPCC (Inter-Governmental Panel on Climate Change) 2006 Guidelines ISO 14064 Protocol and GHG Proto-col has also been conducted
CarBOn EnTeRPiSe
ReSoURce
Planning
This report is indicative of the comprehensive Carbon ERP approach that should be integrated into the central plan-ning design implementation and operational philosophy of all planned expansion activities of the hotel
STEP 1
THIS INVOLVES CREATING FRAMEWORK TO
a Seamlessly develop dynamic GHG inventories based on mapping of exist-ing energy water and waste flows
b Identify specific op-erations activities and their respective GHG intensities (ie GHG emissions per unit of productivity)
cIdentify potential alter-natives for mitigating GHG emissions to devise a low-carbon development road-map
- Make more informed choices
- understand the implications of your buying decisions
- Avoid being taken in by ldquoGreenwashingrdquo claims
HOW DOES THE ECOLABEL HELP
yOu
STEP 2
Ecolabelling Project Report Coconut Lagoon
Defining Operational BoundaryThis process involves categorization of all activities as sources of Direct or Indirect Emissions
Direct Emissions are physical emis-sions directly occurring from sources that are owned or controlled by the organization In terms are life-cycle analyses ndash these are attribu-tional emissions that can be directly attributed to the organization
Indirect Emissions are emissions that are consequential in nature ie emissions that are consequences of activities of the organiza-tion but occur at sources owned or controlled by other entities
FOR THE PuRPOSES OF GHG INVENTORyING DIRECT AND INDIRECT EMISSIONS ARE MORE uSEFuLLy SEGREGATED ACROSS SCOPES AS DEFINED BELOW
SCOpe 1
SCOpe 3
SCOpe 2
Contributing DIRECTLy to GHG Emissions ndash activities where di-rect control can be exercised over the magnitude of activity and the emission coefficient through technological choices
Contributing INDIRECTLy to GHG Emissions - activi-ties where direct control can be exercised over the magnitude of activity but not the emission coefficient through technological
Contributing INDIRECTLy to GHG Emissions - activities where direct control can neither be exercised over the magnitude of ac-tivity nor the emission coefficient through technological choices
Fuel Combustion(boilers furnaces or turnines)
Owned Transport(trucks trains cars)
Process Emissions(cement aluminiumwaste processing)
PuRCHASED MATERIALS and Fuels (ExtractionProcessing and Production
TRANSPORT RELATED ACTIVITIES (commuting business traveldistribution)
WASTE DISPOSALrecycling
Fugitive Emissions(air conditioning reffridgeration leaks)
CONSuMPTION OF PuRCHASED
Electricity Heat Steam Cooling
SOLD GOODS AND SERVIESuse of goods and services
LEASED ASSETS FRANCHISING OuT-SOuRCING
3
4
The operational boundary for the GHG Inventory of Coconut Lagoon is defined in Table 1 below
Activity Scope Activity Type
Scope 1 Emissions
Fossil Fuels GasDiesel Oil Fossil Fuels Motor Gasoline Fossil Fuels Liquefied Petroleum GasesBiomass Fuels Charcoal Other Fossil Fuels Municipal Wastes (non-biomass fraction) Fossil Fuels Kerosene
Scope 2 Emissions Electricity Purchased ElectricityElectricity TampD LossesPotable Water Consumption (Public amp Pri-vate Water Supply)
Scope 3 Emissions
Mobility - Air TravelMobility ndash Road TravelDairy Milk and Milk ProductsMeat Red Meats and PorkPackaged Water Solid Waste ManagementWastewater Treatment
It must be noted that w
hile Scope 1 and Scope 2 emissions are largely well de-
fined and
must
include all
known
GH
G
sources and
sinks expected
to influ-
ence the
inventory Scope
3 em
ission activities
are selected
based on
the specific nature of the G
HG
inventory project In this case the Scope 3 activity bound-ary is defined by the relevant ecolabelling m
ethodologdefined by the ecolabelling authority
Defining Organizational BoundaryThis process involves defining the parts of an organization whorsquos emissions are to be included
STEP 3
The Organizational Boundaries approach adopted for this particular project is
In th
is c
ase
the
orga
niza
tiona
l bou
ndar
y is
defi
ned
by th
e re
leva
nt e
cola
bellin
g m
etho
dolo
-gy
defi
ned
by th
e ec
olab
ellin
g au
thor
ity F
or th
e pu
rpos
es o
f thi
s pr
ojec
t th
e O
rgan
izatio
nal
Boun
dary
incl
udes
the
follo
win
g 2
entit
ies
1
Coc
onut
Lag
oon
Prop
erty
Man
agem
ent
2
CG
H E
arth
ndash C
orpo
rate
Man
agem
ent
Cor
pora
te Tr
avel
Ele
ctric
ity a
nd
Fuel
em
issi
ons
from
the
over
all C
or-
pora
te E
ntity
(CG
H E
arth
) acc
rue
to
this
GH
G In
vent
ory
in p
ropo
rtion
to
the
annu
al tu
rnov
er o
f the
Coc
onut
La
goon
pro
perty
to th
e ov
eral
l cor
-po
rate
ann
ual t
urno
ver i
n IN
R
Ecolabelling Project Report Coconut Lagoon
Coc
onut
Lago
onSw
aswa
raBr
unto
nBo
atya
rdSp
ice
Villa
geVi
sala
mM
aiso
n Pe
rum
alSp
ice
Coa
st
Cru
ises
Chi
toor
Ko
ttara
mM
arar
i Be
ach
Casi
no
Hot
el
CG
H e
arth
Gro
up
Scop
e 1+
Sco
pe 2
+
Scop
e 3
(Val
ue C
hain
+ W
aste
)
AIR
TRAV
EL
ELEC
TRIC
ITy
FuEL
ORGANIZATIONAL BOuNDARy OPERATIONAL BOuNDARy
no
tE
For
the
purp
oses
of
GH
G In
ven-
tory
ing
Org
aniza
tion
Boun
darie
s ar
e se
t ba
sed
on d
iscu
ssio
ns b
etwe
en t
he r
e-po
rting
ent
ity a
nd th
e G
HG
inve
ntor
y im
-pl
emen
tatio
n te
am in
the
con
text
of
the
spec
ific p
urpo
se o
f th
e G
HG
Inv
ento
ry
ORG
AN
IZAT
ION
AL
AN
D O
PERA
TIO
NA
L BO
uN
DA
RIES
5
6
CONTROL APPROACH wherein the emissions from other entities with which the reporting entity is engaged (based
on financial or operational linkages) accrue to the GHG inventory of the reporting entity in direct proportion to the magnitude of the financial or operational control exercised by the reporting entity Hence this involves 2 possible sub-approaches- Financial Control- Operational Control
Consolidated activity Data and GHG Inventorying ndash FY 2011-12
Diesel 2913 Mt co2eyear
Petrol 07Mt co2eyear
CharCoal117 Mt co2eyear
inCineration (Non-bio-mass fraction) 03 Mt co2eyear
Kerosene 01Mt co2eyear
PurChaseD eleCtriCity 5534 Mt co2eyear
eleCtriCity tampD loses 1548 Mt co2eyear
Pottable Water (PubliC anDPrivate Water suPPly) 057 Mt co2eyear Dairy - MilK anD MilK ProDuCts
6024 Mt co2eyear air travel 836 Mt co2eyear
roaD travel 291 Mt co2eyear
PaCKageD Water 419 Mt co2eyear
Meats (reD Meat anD PorK) 2515 Mt co2eyear
soliD Waste ManageMent 739 Mt co2eyear
Waste Water treatMent 0 Mt co2eyear
TOTaL annUaL GHG eMISSIOnS
12109 MT CO2eyearTotal annual overnight stays for Fy 2011-2012 is 10138 Hence the GHG Emissions per overnight stay (all Emission Scopes) is
119 kg co2eovernight stayELECTICITy 6031
DIESEL 2483
LPG 550
DAIRy 513
MEAT 214
CHARCOAL 100
SOLID WASTE 063
PACKAGED DRINKING WATER 036
PETROL 006
INCINERATION 002
KEROSENE 001
caRbon FooRPRint The total amount of greenhouse gases that are emitted into the atmosphere each year by a person family build-ing organization or company A persons carbon footprint includes greenhouse gas emissions from fuel that an individual burns directly such as by heating a home or riding in a car It also includes green-house gasesthat come from producing the goods or services that the individual uses including emissions from power plants that make electricity factories that make products and landfills where trash gets The unit for Carbon Footprint is CO2e
NOTE In CO2e the lsquoersquo stands for lsquoequivalent ie equivalent to the other GHGrsquos
WoRlD aVERagE caRbon FooRPint = 39 MT OF CO2eyEAR
inDian aVERagE caRbon FooRPint = 16 MT OF CO2eyEAR
Reference NoteThe results of the comparative analysis indicate that the emissions per overnight stay (tonnes CO2eovernight stay) ndash considering only Scope 1 and Scope 2 emissions for the property are 106 kg CO2eovernight stay
This leads to Coconut Lagoon gaining percentile rank within the toP 13 oF 5 StaR HotElS in the Warm amp Humid Agro-Climatic Zone
HOW DOES yOuR PER OVERNIGHT STAy CARBON FOOTPRINT COMPARE
lPg 645 Mt co2eyear
7
Ecolabelling Project Report Coconut Lagoon
SC
OPE 1 EMISSIONS
SCO
PE 2
EMISSIONS
SC
OPE 3 EMISSIONS
For the purposes of comparison amongst peers in the hospitality sec-tor the results of the GHG inventory can be compared with preliminary results of a Nationwide Energy Benchmarking Study conducted as part of the ECO3 Project as a collaborative effort between uSAID and Bureau of Energy Efficiency (BEE) In order to ensure comparability Scope 1 and Scope 2 Emissions Inven-tory of the property (10762 tonnes CO2eyear) are compared with inven-tories of other hotels within the same service class and Agro-Climatic Zone on a emissions per overnight-stay basis (tonnes CO2eovernight stay) Table 6 presents the draft conclusions of the ECO3 Project Study
8
Ecolabelling Project Report Coconut Lagoon
pOSITIve envIrOnMenTaL IMpaCTS - MeaSUreD verIFIeD repOrTeD
1 MATERIALITy amp WASTE REDuCTION MANAGEMENT
2 SOLID WASTE MANAGEMENT PRACTICES
3 WATER RELATED PRACTICES
4 ENERGy RELATED PRACTICES
5 RENEWABLE ENERGy PRACTICES
MaTerIaLITY amp WaSTe reDUCTIOn ManaGeMenT
Coconut Lagoon lays great emphasis on material reduction in the following ways
1 No newspapers delivered directly to rooms ndash common reading material is available only in congregation areas
2 Reusable cloth bags used as bin liners in guest rooms eliminating the need to use plastic bags
Plastic Reduction
3 use of plastic packaging for supplies coming into the property by supply chain ven-dors is prohibited Vendors are required to package material in reused and returned containersjars
4 Bottled water suppliers are asked to take back empty PET bottles
5 Shampoo and soap containers provided as guest amenities are made from china clay terracotta Annually 2350 china bot-tles used avoid 50400 plastic bottles of 35 ml size
6 use of plastic stirrers for beverage ser-vice is avoided by using bamboo stalks
Other Material Reduction
7 Conventional cement clay brick wood and steel construction materials use re-duced by incorporating local building ma-terials ndash annually 4000 pairs of thatching leaf procured from local markets for roof
8 use of lemongrass and other aromatic oils used as substitutes for phenyl-basedfor floor cleaning products
9Organic paddy cultivation eliminates use offertilizer pesticides and reduces water use 10500 kg of local rice species Njavara and Aryan cultivated Annual consumption of 2800 kg of composted manure 400 kg of bone meal 250 kg of neem cake and 300 kg of lime shell used for cultivation avoid the use of corresponding quantities of NPK mix urea etc
Paper Reduction
Fig 2 Building made of thatched roof
Fig 1 China ottles used for guest supplies
Materiality amp Waste Reduction
9
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
The operational boundary for the GHG Inventory of Coconut Lagoon is defined in Table 1 below
Activity Scope Activity Type
Scope 1 Emissions
Fossil Fuels GasDiesel Oil Fossil Fuels Motor Gasoline Fossil Fuels Liquefied Petroleum GasesBiomass Fuels Charcoal Other Fossil Fuels Municipal Wastes (non-biomass fraction) Fossil Fuels Kerosene
Scope 2 Emissions Electricity Purchased ElectricityElectricity TampD LossesPotable Water Consumption (Public amp Pri-vate Water Supply)
Scope 3 Emissions
Mobility - Air TravelMobility ndash Road TravelDairy Milk and Milk ProductsMeat Red Meats and PorkPackaged Water Solid Waste ManagementWastewater Treatment
It must be noted that w
hile Scope 1 and Scope 2 emissions are largely well de-
fined and
must
include all
known
GH
G
sources and
sinks expected
to influ-
ence the
inventory Scope
3 em
ission activities
are selected
based on
the specific nature of the G
HG
inventory project In this case the Scope 3 activity bound-ary is defined by the relevant ecolabelling m
ethodologdefined by the ecolabelling authority
Defining Organizational BoundaryThis process involves defining the parts of an organization whorsquos emissions are to be included
STEP 3
The Organizational Boundaries approach adopted for this particular project is
In th
is c
ase
the
orga
niza
tiona
l bou
ndar
y is
defi
ned
by th
e re
leva
nt e
cola
bellin
g m
etho
dolo
-gy
defi
ned
by th
e ec
olab
ellin
g au
thor
ity F
or th
e pu
rpos
es o
f thi
s pr
ojec
t th
e O
rgan
izatio
nal
Boun
dary
incl
udes
the
follo
win
g 2
entit
ies
1
Coc
onut
Lag
oon
Prop
erty
Man
agem
ent
2
CG
H E
arth
ndash C
orpo
rate
Man
agem
ent
Cor
pora
te Tr
avel
Ele
ctric
ity a
nd
Fuel
em
issi
ons
from
the
over
all C
or-
pora
te E
ntity
(CG
H E
arth
) acc
rue
to
this
GH
G In
vent
ory
in p
ropo
rtion
to
the
annu
al tu
rnov
er o
f the
Coc
onut
La
goon
pro
perty
to th
e ov
eral
l cor
-po
rate
ann
ual t
urno
ver i
n IN
R
Ecolabelling Project Report Coconut Lagoon
Coc
onut
Lago
onSw
aswa
raBr
unto
nBo
atya
rdSp
ice
Villa
geVi
sala
mM
aiso
n Pe
rum
alSp
ice
Coa
st
Cru
ises
Chi
toor
Ko
ttara
mM
arar
i Be
ach
Casi
no
Hot
el
CG
H e
arth
Gro
up
Scop
e 1+
Sco
pe 2
+
Scop
e 3
(Val
ue C
hain
+ W
aste
)
AIR
TRAV
EL
ELEC
TRIC
ITy
FuEL
ORGANIZATIONAL BOuNDARy OPERATIONAL BOuNDARy
no
tE
For
the
purp
oses
of
GH
G In
ven-
tory
ing
Org
aniza
tion
Boun
darie
s ar
e se
t ba
sed
on d
iscu
ssio
ns b
etwe
en t
he r
e-po
rting
ent
ity a
nd th
e G
HG
inve
ntor
y im
-pl
emen
tatio
n te
am in
the
con
text
of
the
spec
ific p
urpo
se o
f th
e G
HG
Inv
ento
ry
ORG
AN
IZAT
ION
AL
AN
D O
PERA
TIO
NA
L BO
uN
DA
RIES
5
6
CONTROL APPROACH wherein the emissions from other entities with which the reporting entity is engaged (based
on financial or operational linkages) accrue to the GHG inventory of the reporting entity in direct proportion to the magnitude of the financial or operational control exercised by the reporting entity Hence this involves 2 possible sub-approaches- Financial Control- Operational Control
Consolidated activity Data and GHG Inventorying ndash FY 2011-12
Diesel 2913 Mt co2eyear
Petrol 07Mt co2eyear
CharCoal117 Mt co2eyear
inCineration (Non-bio-mass fraction) 03 Mt co2eyear
Kerosene 01Mt co2eyear
PurChaseD eleCtriCity 5534 Mt co2eyear
eleCtriCity tampD loses 1548 Mt co2eyear
Pottable Water (PubliC anDPrivate Water suPPly) 057 Mt co2eyear Dairy - MilK anD MilK ProDuCts
6024 Mt co2eyear air travel 836 Mt co2eyear
roaD travel 291 Mt co2eyear
PaCKageD Water 419 Mt co2eyear
Meats (reD Meat anD PorK) 2515 Mt co2eyear
soliD Waste ManageMent 739 Mt co2eyear
Waste Water treatMent 0 Mt co2eyear
TOTaL annUaL GHG eMISSIOnS
12109 MT CO2eyearTotal annual overnight stays for Fy 2011-2012 is 10138 Hence the GHG Emissions per overnight stay (all Emission Scopes) is
119 kg co2eovernight stayELECTICITy 6031
DIESEL 2483
LPG 550
DAIRy 513
MEAT 214
CHARCOAL 100
SOLID WASTE 063
PACKAGED DRINKING WATER 036
PETROL 006
INCINERATION 002
KEROSENE 001
caRbon FooRPRint The total amount of greenhouse gases that are emitted into the atmosphere each year by a person family build-ing organization or company A persons carbon footprint includes greenhouse gas emissions from fuel that an individual burns directly such as by heating a home or riding in a car It also includes green-house gasesthat come from producing the goods or services that the individual uses including emissions from power plants that make electricity factories that make products and landfills where trash gets The unit for Carbon Footprint is CO2e
NOTE In CO2e the lsquoersquo stands for lsquoequivalent ie equivalent to the other GHGrsquos
WoRlD aVERagE caRbon FooRPint = 39 MT OF CO2eyEAR
inDian aVERagE caRbon FooRPint = 16 MT OF CO2eyEAR
Reference NoteThe results of the comparative analysis indicate that the emissions per overnight stay (tonnes CO2eovernight stay) ndash considering only Scope 1 and Scope 2 emissions for the property are 106 kg CO2eovernight stay
This leads to Coconut Lagoon gaining percentile rank within the toP 13 oF 5 StaR HotElS in the Warm amp Humid Agro-Climatic Zone
HOW DOES yOuR PER OVERNIGHT STAy CARBON FOOTPRINT COMPARE
lPg 645 Mt co2eyear
7
Ecolabelling Project Report Coconut Lagoon
SC
OPE 1 EMISSIONS
SCO
PE 2
EMISSIONS
SC
OPE 3 EMISSIONS
For the purposes of comparison amongst peers in the hospitality sec-tor the results of the GHG inventory can be compared with preliminary results of a Nationwide Energy Benchmarking Study conducted as part of the ECO3 Project as a collaborative effort between uSAID and Bureau of Energy Efficiency (BEE) In order to ensure comparability Scope 1 and Scope 2 Emissions Inven-tory of the property (10762 tonnes CO2eyear) are compared with inven-tories of other hotels within the same service class and Agro-Climatic Zone on a emissions per overnight-stay basis (tonnes CO2eovernight stay) Table 6 presents the draft conclusions of the ECO3 Project Study
8
Ecolabelling Project Report Coconut Lagoon
pOSITIve envIrOnMenTaL IMpaCTS - MeaSUreD verIFIeD repOrTeD
1 MATERIALITy amp WASTE REDuCTION MANAGEMENT
2 SOLID WASTE MANAGEMENT PRACTICES
3 WATER RELATED PRACTICES
4 ENERGy RELATED PRACTICES
5 RENEWABLE ENERGy PRACTICES
MaTerIaLITY amp WaSTe reDUCTIOn ManaGeMenT
Coconut Lagoon lays great emphasis on material reduction in the following ways
1 No newspapers delivered directly to rooms ndash common reading material is available only in congregation areas
2 Reusable cloth bags used as bin liners in guest rooms eliminating the need to use plastic bags
Plastic Reduction
3 use of plastic packaging for supplies coming into the property by supply chain ven-dors is prohibited Vendors are required to package material in reused and returned containersjars
4 Bottled water suppliers are asked to take back empty PET bottles
5 Shampoo and soap containers provided as guest amenities are made from china clay terracotta Annually 2350 china bot-tles used avoid 50400 plastic bottles of 35 ml size
6 use of plastic stirrers for beverage ser-vice is avoided by using bamboo stalks
Other Material Reduction
7 Conventional cement clay brick wood and steel construction materials use re-duced by incorporating local building ma-terials ndash annually 4000 pairs of thatching leaf procured from local markets for roof
8 use of lemongrass and other aromatic oils used as substitutes for phenyl-basedfor floor cleaning products
9Organic paddy cultivation eliminates use offertilizer pesticides and reduces water use 10500 kg of local rice species Njavara and Aryan cultivated Annual consumption of 2800 kg of composted manure 400 kg of bone meal 250 kg of neem cake and 300 kg of lime shell used for cultivation avoid the use of corresponding quantities of NPK mix urea etc
Paper Reduction
Fig 2 Building made of thatched roof
Fig 1 China ottles used for guest supplies
Materiality amp Waste Reduction
9
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Consolidated activity Data and GHG Inventorying ndash FY 2011-12
Diesel 2913 Mt co2eyear
Petrol 07Mt co2eyear
CharCoal117 Mt co2eyear
inCineration (Non-bio-mass fraction) 03 Mt co2eyear
Kerosene 01Mt co2eyear
PurChaseD eleCtriCity 5534 Mt co2eyear
eleCtriCity tampD loses 1548 Mt co2eyear
Pottable Water (PubliC anDPrivate Water suPPly) 057 Mt co2eyear Dairy - MilK anD MilK ProDuCts
6024 Mt co2eyear air travel 836 Mt co2eyear
roaD travel 291 Mt co2eyear
PaCKageD Water 419 Mt co2eyear
Meats (reD Meat anD PorK) 2515 Mt co2eyear
soliD Waste ManageMent 739 Mt co2eyear
Waste Water treatMent 0 Mt co2eyear
TOTaL annUaL GHG eMISSIOnS
12109 MT CO2eyearTotal annual overnight stays for Fy 2011-2012 is 10138 Hence the GHG Emissions per overnight stay (all Emission Scopes) is
119 kg co2eovernight stayELECTICITy 6031
DIESEL 2483
LPG 550
DAIRy 513
MEAT 214
CHARCOAL 100
SOLID WASTE 063
PACKAGED DRINKING WATER 036
PETROL 006
INCINERATION 002
KEROSENE 001
caRbon FooRPRint The total amount of greenhouse gases that are emitted into the atmosphere each year by a person family build-ing organization or company A persons carbon footprint includes greenhouse gas emissions from fuel that an individual burns directly such as by heating a home or riding in a car It also includes green-house gasesthat come from producing the goods or services that the individual uses including emissions from power plants that make electricity factories that make products and landfills where trash gets The unit for Carbon Footprint is CO2e
NOTE In CO2e the lsquoersquo stands for lsquoequivalent ie equivalent to the other GHGrsquos
WoRlD aVERagE caRbon FooRPint = 39 MT OF CO2eyEAR
inDian aVERagE caRbon FooRPint = 16 MT OF CO2eyEAR
Reference NoteThe results of the comparative analysis indicate that the emissions per overnight stay (tonnes CO2eovernight stay) ndash considering only Scope 1 and Scope 2 emissions for the property are 106 kg CO2eovernight stay
This leads to Coconut Lagoon gaining percentile rank within the toP 13 oF 5 StaR HotElS in the Warm amp Humid Agro-Climatic Zone
HOW DOES yOuR PER OVERNIGHT STAy CARBON FOOTPRINT COMPARE
lPg 645 Mt co2eyear
7
Ecolabelling Project Report Coconut Lagoon
SC
OPE 1 EMISSIONS
SCO
PE 2
EMISSIONS
SC
OPE 3 EMISSIONS
For the purposes of comparison amongst peers in the hospitality sec-tor the results of the GHG inventory can be compared with preliminary results of a Nationwide Energy Benchmarking Study conducted as part of the ECO3 Project as a collaborative effort between uSAID and Bureau of Energy Efficiency (BEE) In order to ensure comparability Scope 1 and Scope 2 Emissions Inven-tory of the property (10762 tonnes CO2eyear) are compared with inven-tories of other hotels within the same service class and Agro-Climatic Zone on a emissions per overnight-stay basis (tonnes CO2eovernight stay) Table 6 presents the draft conclusions of the ECO3 Project Study
8
Ecolabelling Project Report Coconut Lagoon
pOSITIve envIrOnMenTaL IMpaCTS - MeaSUreD verIFIeD repOrTeD
1 MATERIALITy amp WASTE REDuCTION MANAGEMENT
2 SOLID WASTE MANAGEMENT PRACTICES
3 WATER RELATED PRACTICES
4 ENERGy RELATED PRACTICES
5 RENEWABLE ENERGy PRACTICES
MaTerIaLITY amp WaSTe reDUCTIOn ManaGeMenT
Coconut Lagoon lays great emphasis on material reduction in the following ways
1 No newspapers delivered directly to rooms ndash common reading material is available only in congregation areas
2 Reusable cloth bags used as bin liners in guest rooms eliminating the need to use plastic bags
Plastic Reduction
3 use of plastic packaging for supplies coming into the property by supply chain ven-dors is prohibited Vendors are required to package material in reused and returned containersjars
4 Bottled water suppliers are asked to take back empty PET bottles
5 Shampoo and soap containers provided as guest amenities are made from china clay terracotta Annually 2350 china bot-tles used avoid 50400 plastic bottles of 35 ml size
6 use of plastic stirrers for beverage ser-vice is avoided by using bamboo stalks
Other Material Reduction
7 Conventional cement clay brick wood and steel construction materials use re-duced by incorporating local building ma-terials ndash annually 4000 pairs of thatching leaf procured from local markets for roof
8 use of lemongrass and other aromatic oils used as substitutes for phenyl-basedfor floor cleaning products
9Organic paddy cultivation eliminates use offertilizer pesticides and reduces water use 10500 kg of local rice species Njavara and Aryan cultivated Annual consumption of 2800 kg of composted manure 400 kg of bone meal 250 kg of neem cake and 300 kg of lime shell used for cultivation avoid the use of corresponding quantities of NPK mix urea etc
Paper Reduction
Fig 2 Building made of thatched roof
Fig 1 China ottles used for guest supplies
Materiality amp Waste Reduction
9
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Ecolabelling Project Report Coconut Lagoon
pOSITIve envIrOnMenTaL IMpaCTS - MeaSUreD verIFIeD repOrTeD
1 MATERIALITy amp WASTE REDuCTION MANAGEMENT
2 SOLID WASTE MANAGEMENT PRACTICES
3 WATER RELATED PRACTICES
4 ENERGy RELATED PRACTICES
5 RENEWABLE ENERGy PRACTICES
MaTerIaLITY amp WaSTe reDUCTIOn ManaGeMenT
Coconut Lagoon lays great emphasis on material reduction in the following ways
1 No newspapers delivered directly to rooms ndash common reading material is available only in congregation areas
2 Reusable cloth bags used as bin liners in guest rooms eliminating the need to use plastic bags
Plastic Reduction
3 use of plastic packaging for supplies coming into the property by supply chain ven-dors is prohibited Vendors are required to package material in reused and returned containersjars
4 Bottled water suppliers are asked to take back empty PET bottles
5 Shampoo and soap containers provided as guest amenities are made from china clay terracotta Annually 2350 china bot-tles used avoid 50400 plastic bottles of 35 ml size
6 use of plastic stirrers for beverage ser-vice is avoided by using bamboo stalks
Other Material Reduction
7 Conventional cement clay brick wood and steel construction materials use re-duced by incorporating local building ma-terials ndash annually 4000 pairs of thatching leaf procured from local markets for roof
8 use of lemongrass and other aromatic oils used as substitutes for phenyl-basedfor floor cleaning products
9Organic paddy cultivation eliminates use offertilizer pesticides and reduces water use 10500 kg of local rice species Njavara and Aryan cultivated Annual consumption of 2800 kg of composted manure 400 kg of bone meal 250 kg of neem cake and 300 kg of lime shell used for cultivation avoid the use of corresponding quantities of NPK mix urea etc
Paper Reduction
Fig 2 Building made of thatched roof
Fig 1 China ottles used for guest supplies
Materiality amp Waste Reduction
9
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
It also makes use of biodegradable and low embodied carbon materials as follows
Recycled paper is used for all communication collaterals guest amenities and restarant menus
On-site school for staffrsquos children built from waste PET bottles 116 sq m of 35 cm thick walls constructed using a technique that employs bottlesfilled with a mixture of sand quarry waste and marginal cement
90 of BuA composed of re-assembled lsquoTharavadrsquo houses (re-usedre-assembled rural homes in Kerala)
All laundry detergent soaps and shampoos used are biodegradableto ensure smooth op-eration of biogas and EGSBR plants for wastewater treatment
Organic pesticides used for paddy cultivation are a biodegradable alternative to conven-tional chemical pesticides 1 Panchagavya a combination of 5 cow products milk urine cowdung ghee and curd in equal proportions30 ltrsyear 2 Fish amino fish waste cul-tured in jaggery 25 ltrsyear 3 Combination of neem oil garlic oil tobacco and soap oil 8 ltrsyr
Solid Waste Management practices
Biodegrageable Waste
Raw and cooked food waste generated from restaurants staff mess is processed by conversion into methane through a a biogas plant Methane generated serves as cooking fuel for the staff mess and the residual slurry is used as manure for organic cultivation
Citrus contents hamper biogas production and hence prac-tices including explicit communications related to citrus segregation posted in kitchens are adopted to separate citrus waste from material fed into the biogas plant
Coconut husks and other organic material not suitable for biogas processing are com-posted on-site using Effective Microorgan-ism technology and the resulting compost is used for gardening and farming
Dry leaves are composted in bamboo bins using slurry from the biogas plant as bio-catalyst and the resulting compost is used for gardening and farm-ing
Fig 3 Instructions in kitchen for citrus segregation from food waste
Fig 4 EM composting site
Fig 5 Dry leaf composting pit
Biodegrageable Low- Embodied carbonrecycled materials
10
11
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Non- biodegrageable Waste
Non-biodegradable waste is segregated into paper plastic glass ceramic leather rubber and met-als categories
The segregated solid waste is sold to scrap dealers for recycling and near 100 recycling is achieved for a majority of waste categories
Paper waste is recycled into envelopes for inter-departmental use and at other properties of the hotel chain
Construction material refuse is used for the con-struction of walking pathways within the property
Old cloth refuse and bed linen are donated to lo-cal orphanages
Water related practices
100 (49000 litresday )of wastewater generated on-site is treated in an anaerobic sewage treatment plant (STP) using Expanded Granular Sludge Bed Reactor (EGSBR) and filtration technology and the effluent used for gardening purposes throughout the year except during monsoon months
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsSTP Effluent Reuse - Gardening 60 reusedSTP Effluent Reuse - Flushing 40 reused
Waste Water Management
Fig 6 Categories of segregation for non-biodegradable waste
Fig 7 Construction debris used for pathway construction
Fig 8 Sewage Treatment Plant (STP) filter Fig 9 STP storage tank
Fig 10 STP schematic diagram
activity Description Key performance Indi-cators
Segregation at Source 26 Locations Dual-Bin System
Organic Waste Composting Digesting
100 composteddi-gested
Plastic ReuseRecycling 100 RecycledGlass ReuseRecycling 100 RecycledMetals ReuseRecycling 100 RecycledCloth ReuseRecycling 44 Recycled
12 13
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Water Conservation Practices
36 push taps installed in staff quarters and messes to reduce water consumption
All 50 guest bathrooms are equipped with dual-cistern flush systems
Indigenous variety of Buffalo Grass used instead of conventional lawn across the propertycon-sumes lesser water curbs evaporation and enhances groundwater recharge 11760 kiloliters of water used annualy (ie approx 49000 litres per day from STP effluent reuse for 8 monthsyear)
activity Description Key performance IndicatorsManaged IrrigationGardening 147 liters waterm2yearDual-Flush Cisterns 100 dual-flush cisterns
Rainwater Harvesting Practices Leveraging natural water reserves (backwaters) around the property and the practice of rainwater harvesting ensures complete water self-sufficiency of Coconut Lagoonrsquos operation throughout the monsoon Additional water 2700 kilolitres required is sourced from tankers only during the summer months of March ndash June
Coconut Lagoon makes extensive use of rainwater harvesting during the monsoon months of June throughOctober Around 13643 sqft (14 of the total property area) in the back area is directly con-nected to two rain harvesting ponds with a combined capacity of 1 crore liters Additionally50000 sq m of the total 89030 sq m of the property area is unpaved and enables groundwater recharge
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsRainwater Harvesting (Recharge Only) 56 campus area used for RWH rechargeRainwater Harvesting (Reuse) 14 campus area used for RWH reuse
Fig 11 Buffalo grass grown on the property
Fig 12 Rainwater collection channels Fig 13 Rainwater storage reservoir
Fig 14 Rainwater channels on roof leading to storage tanks
14
15
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
energy related practicesApart from purchased electricity from the Kerala State Electricity Board energy required for the entire operation of Coconut Lagoon is derived from LPG diesel charcoal and petrol
Energy conservation is a deeply integrated operational practice of CGH earth
Lighting Energy Efficiency
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsCFL Lighting 30 of total fixturesLED Lighting 16 of total fixturesEnergy Saving TFL Lighting 15 of total fixtures
HVAC Energy Efficiency
activity Description Key performance IndicatorsEnergy Efficient Air Conditioning 45 tonnage from EER equivalent to 3 Star+
Rated ACsVariable Refrigerant Flow (VRF) AC Systems 22 tonnage
For the HVAC systems the use of 30 TR VRF systems account for 22 of the total tonnage Additionally 28 split-unit systems of 22 TR capacity have a EER greater than 282 (equivalent to a BEE 3-star rating and above)
F amp B Energy EfficiencyReduced food refrigeration through a deliberate practice of ensuring a high degree of fresh foods is practiced Consequently the artificial refrigeration volume required to serve the total number of staff and guest meals is lower than the volume required if business-as-usual FampB service practices were adopted
activity Description Key performance IndicatorsReduced Refrigeration 0056 liters of refrigeration volumemeal served
Equipment Energy Efficiency
activity Description Key performance IndicatorsPiping Insulation Efficiency 100 (running foot) insulated hotcold water pip-
ing
Lighting energy efficiency is implemented through CFL bulbs in the gardens and LED as well as energy saving T5 T8 tubelight fixtures with electronic ballasts as opposed to T12 tubelights with elec-tromagnetic ballasts
All exposed piping for distributing hot water across the property is insulated by using CPVC or other insulated piping systems
Fig 15 CFL lamps in the garden
Fig 16 VRF HVAC systems
16
17
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Architectural Construction Energy EfficiencyOptimising use of natural light and natural ventilation is a skilful and effective approach towards en-hancing the aesthetics of the property and concurrently enabling energy conservation through a strat-egy that supersedes merely energy efficient technology
Coconut Lagoon has naturally lit and naturally ventilated restaurants and all guest rooms and bathrooms are designed to maximize use of natural light and ventilation
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsNatural Lighting 60 BuA naturally lit (daytime)Natural Ventilation 45 BuA naturally ventilated
Other Energy EfficiencyCapacitor banks are installed to achieve power factor improvement Other Energy efficiency methods used are as follows
Power saver technology in all 50 rooms1-hour shutoff timers on 8 heavy duty motors (3 x 75 hp 3 x 10 hp 2 x 6 hp) Light Audits carried out by staff to switch of unnecessary electrical equipment to conserve energyPeriodic preventative maintenance on all heavy energy consuming systems is carried out
The activity data and the key performance indicators are as follows
activity Description Key performance IndicatorsPower Factor Improvement Systems 096 Average Annual Power Factor
Fig 17 Naturally lit and ventilated reception area
Fig 18 Naturally lit restaurant
Fig 19 Naturally lit and ventilated open air restaurant
Fig 19 Naturally lit and ventilated guest bathrooms
Fig 20 Naturally lit guest rooms
18
19
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Coconut Lagoon makes use of energy derived from waste-to-energy technologies (biogas plant) solar thermal water heating and solar PV electric systems
The activity data and the key performance indicators are as follows
renewable energy practices
activity Description Key performance IndicatorsWaste-to-Energy 2895014 kJ Annual Energy Recovery (NCV
basis) overnight staySolar Thermal 504 Total Collector Area (m2) guest room Solar PV 050 (kW) of Total Connected Load
Solar Thermal
A solar thermal network comprising insulated hot water storage tanks and136 solar flat-plate collec-tors of 2 sqm each supplydaily hot water requirements (13000 liters per day)for 50 guest rooms and the kitchen
Solar Photo Voltaic 2kW Solar PV on one of the guest-transportboats comprises 050 of total connected load
Biogas PlantThe biogas plant produces methane with a calorific value equivalent to 17kgs of LPG everyday The biogas run cooker can cook 80kgs of rice everyday
Excess Methane from the biogas plant and EGSB reactors not used for cooking purposes is used to power street lamps which would have a combined load of 500 watts under business-as-usual condi-
In addition used oil from the Ayurveda centre is used in oil lamps for table lighting in the restaurant area
Fig 21 Solar thermal flate plate collectors
Fig 22 Solar heated water storage tank
Fig 23 Layout of biogas plant Fig 23 Biogas powered rice cooker
Fig 24 Methane powered street lamps
20
21
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
SUSTaInaBILITY praCTICeSFood procurement practicesFood procurement practices can be a significant contributor to the carbon footprint of an organi-sation Food that is locally produced reduces the carbon emissions that arise from transportation On the other hand food that is organic reduces the carbon emissions that arise from the use of chemical fertilizers pesticides etc
Local food procurement practices
The annual procurement value of locally produced and procured (within the state boundary) food supplies for Fy ndash 2011-2012 is INR 6454420
activity Description Key performance Indicators contribution of local procurement (within state) to annual food procurement (cost basis)
5947 of annual food procurement cost
Local food procurement practices KPI by activity
Organic food procurement practicesThe annual certified-organic food procurement value for Fy ndash 2011-2012 is INR 49964-
activity Description Key performance Indicators contribution of organic procurement (within state) to annual food procurement (cost basis)
046 of annual food procurement cost of an-nual revenue spent on activities
Organic food procurement practices KPI by activity
economic Development practicesActivities undertaken and practices adopted by Coconut Lagoon that promote economic development of the local community are
80 unskilled labour from communityLocally manufactured cloth laundry bagLocally manufactured paper bags and envelopes from newspapers Locally manufactured terracotta waste bins
22
Food Procurement
Economic Development Practices
Social Development Practices
Environmental Development Practics
Engagement is Sustainable Tourism Initiatives
Biodiversity Preservation Initaives
Ecolabelling Project Report Coconut Lagoon
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Social Development practices
The traditional martial art of Kerala - Kalaripayattu is introduced to the guests in Coconut Lagoon by daily demonstrations and practice sessions Biodiversity Appreciation tours are conducted to sensitise the local community towards biodiversity preservation
Waste bins are provided for the 180 fami-lies(1 bin per 10 families) in the village
Coconut Lagoon has adopted two local schools and financially supports maintenance work stationary and study materials and resources needed by the schools
environmental Development practices
activity Description Key performance IndicatorsActivities for social development of local com-munity
5 of annual revenue spent on activities
Activities undertaken and practices adopted by Coconut Lagoon that promote environmental develop-ment of the local community are
Weekly collection of dry waste for recycling from community bins provided in neighbouring vil-lages
Cloth bags are distributed in the local community every 3 months as part of a lsquoPlastic Eradication Programmersquo
Monthly clean-up drives by one team of 40 staff members
CFL bulb distribution amongst local community for household use
Community tree plantation drives
Organizing and inviting schools are field visits to enable students to observe and study Coconut Lagoonrsquos green practices
Earth Hour awareness programmes amongst the local community
Qualified hotel staff members conduct periodic vironmental education classes in adopted local schools
activity Description Key performance IndicatorsActivities for environmental development of local community
480 organizational man-hours devoted to activi-ties
Fig 25 Local martial art form preserved by showcasing to guests
Fig 26 Dustbins for 180 families in village 1 dustbin among 10 families Fig 27 School material distribution to adopted schools
Fig 28 Cloth bag distribution to local community
Fig 29 Village cleaning drive by Coconut Lagoon Staff
Fig 30 Tree planting drive by Coconut Lagoon staff
23
24
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
engagement in Sustainable Tourism InitiativesGuests are encouraged to participate in Biodiversity Appreciation initiatives An in-house naturalist at the Interpretation Centre is available to interact with guests and these interactions are designed to enable discovery of the ecological importance of Vembanadu lake and the adjoining wetlands Guests are encouraged to participate in the organic rice plantation and cultivation activities as well astree plantation initiatives within the property or in neighbouring region
activity Description Key performance Indicatorsyear-round Guest SustainableEnvironmental Activities
6 of guest participation year
Fig 31 Guests involved in biodiversity appreciation
Fig 32 Nature appreciation for school children
Fig 33 Guests involved in organic paddy cultivation
Fig 34 Guests involved in tree plantation drives 25
26
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Biodiversity preservation InitiativesCoconut Lagoon has a total of 1101 trees in itrsquos property representing 90 different species
activity Description Key performance IndicatorsTree Census - Qty 741 Nos (increment since land procurement
date)Tree Census ndash Noof Species 60 Nos (increment since land procurement date)
Wooded Green Spaces
Butterfly Park
Coconut Lagoon has a scientifically designed butterfly garden comprising a pond fountain and a rich collection oflarva host and nectar plants for attracting diverse species of butterflies17 differ-ent species from 9 families of butterflies have been recorded in the property
Fish SanctuaryThe on-site fish sanctuary initiated to protect the local fish fauna houses 44 species of fish The sanctuary lays a strong on the preservation of Karimeen or Pearl Spot and oth-er endemic and endangered species of fish Vembanadu Half-beak and Denisonsrsquo Barb
Fig 35 Wooded green spaces on the property
Fig 36 Butterfly park on property
Fig 37 Fish sanctuary on property 27
28
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Mangrove Plantation
Mangrove saplings have been planted along the waterside as an effort to restore rapidly disappear-ing mangroves as well as spread awareness about the importance of the mangroves to the commu-nity
Indigenous Species preservation
Fig 38 Mangroves around coastal belt of the property
Fig 39 Indigenous specie of tree preserved
Fig 40 Nursery for preserving indigenous trees on property
29
30
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Independent ASSurAnce StAtement from conSultAnt (cBAlAnce SolutIonS pvt ltd)
cBalance Solutions PvtLtd consultant was retained by CGH Earth Pvt Ltd (the ldquoCompanyrdquo) to provide an independent assurance on its Ecolabelling Report limited to the social and environmental information therein The Companyrsquos management is responsible for the con-tent of the Report and its presentation The consultantrsquos responsibility is to provide assur-ance on the Report content as described in the scope of assurance Our responsibility in performing our assurance activities is to the management of the Company only and in ac-cordance with the terms of reference agreed with the Company We do not therefore accept or assume any responsibility for any other purpose or to any other person or organisation
Scope of assurance and Methodology
The scope of our work for this assurance is limited to review of information pertaining to environ-ment and social performance for the period of 1st April 2011 to 31st March 2012 in cBalance Solutions Pvt Ltd selected representative units from various Businesses of the Company and Head office City Name which are material to the Companyrsquos Financial Performance as below
Coconut Lagoon ndash Kumarkom Kerala
cBalancersquos multidisciplinary team of professionals visited the Companyrsquos above units in order to review and verify the data and information presented in the Report on core ecolabelling indicators listed below
- Scope 1 emission- Scope 2 emission- Energy (Direct ampIndirect) emissions for special activities- Solid waste emissions- Wastewater emissions- Corporate emissions- Other Scope 3 emissions- Materiality Reduction amp Waste related practices- Water related practices- Energy related practices- Sustainability related best practices
The nature and scope of our work was based on our professional judgment and we have performed proce-dures deemed necessary to provide a basis for our conclusions The approach to the assurance exercise included interaction with key personnel to identify the processes in place to capture sustainability perfor-mance data and information as per TGS Ecolabelling guidelines
The team conducted review and verification of data collection process measurement methodology and general review of the logic of inclusionomission of necessary informationdata to - Review of major anomaly within the Report as well as between the Report and source datainforma-tion- Verification of the transcription of data internally verified by the Company- Execution of audit trail of selected data streams and information to determine the level of accuracy in collection transcription and aggregation processes followed - Review of the Companyrsquos plans policies and practices pertaining to their social environmental and sustainable developmentLimitations of our engagementThe assurance scope excludes- Aspects of the Report other than those mentioned above- Data and information outside the defined reporting period (1st April 2011 to 31st March 2012)- Data and information on economic and financial performance of the Company which are from the CGH Earthrsquos audited financial records
31
32
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
REACHING HIGHER Sustainability at CGH Earth - Coconut Lagoon
Ideas wersquore working on to raise the bar of responsible tourism in India
ENERGy
bull Energy efficient LED lightingbull Motion-sensor controlled lightsbull lsquo7-starrsquo Energy Efficient ACsbull Energy efficient food-refrigeration equip-
mentbull Building Insulation double glazed win-
dows heat-reflective window filmsbull Increased fresh foods for reduced food amp
beverage refrigerationbull Efficient steam generation for laundry
systemsbull Solar PV and other renewable energy
systemsbull Fuel efficient road and water-transport
vehicles
WATER
bull Low-flow water fixturesbull Dual-cistern flush systemsbull Irrigation management for garden mainte-
nancebull Waterless urinalsbull Bucket-bath facilitiesbull Traditional Indian towelsbull Reduced guest laundry load practices
bull Complete waste segregation at source
bull Biodegradable plasticsbull Safe reusable bottled-drinking water
optionsbull Supply chain packaging waste man-
agementbull Certified biodegradable cleaning
agents
bull Higher of Certified Organic foodsbull Higher of fresh foods from within
100 miles of the hotelbull Carbon footprint and food-miles dis-
played for conscious food consump-tion
bull Higher organizational man-hours for community development activities
bull Greater revenue-share for social eco-nomic and environmental development projects
bull Low-carbon roadmap to reduce carbon-intensity of revenue by 25 by 2020
bull Natural Refrigerant ACs to reduce global warming impact of ACs and Refrigerators
bull Socially-inclusive Voluntary Carbon Offset options for guests to enable verifiable responsible low-carbon
bull vacationsbull Carbon neutral conferences corporate event options for
clients
MATERIAL REDuCTION amp WASTE MANAGEMENT
COMMuNITy SOCIO-ECONOM-IC SuSTAINABILITy PRACTICES
FOOD amp BEVERAGE SERVICES
CARBON FOOTPRINT REDuCTION
copy DESIGN amp LAyOuT By SAVITA VIJAyAKuMAR
Top Related