Creating a Coaching Culture that Drives Improved Performance ResultsCatharine Wright, Chief Change Catalyst
Coaching Culture / Mindset
• Drive performance using the same methods at all levels
• Openly discuss performance issues • Emphasis on objectivity• Employees feel safe to question• Challenged and inspired by personal
development, career growth• Coaching not a task
Why Create Coaching Culture?
• Trends • Mentoring and
coaching competency • Augments learning• Foundation for change‐
ready organization
Coaching – What is it?
• Two‐way dialogue• Expansion of thinking skills• Accelerated performance
improvement process• Accountability system• A process that builds employee
engagement, commitment, productivity and profits
10 Tips and Techniques
1. Goals and metrics 2. Cultural assessment3. Executive coaching4. Coaching capacity 5. Coaching skills development
10 Tips and Techniques
6. Coach approach to skills development
7. Selection8. Continuous learning9. Accountability10. Measurement and
feedback
Summary
• Design culture appropriate approach
• Up‐skill managers –everyone
• Build accountability system• Manage transition
effectively
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