User GuideBT DIVERSE 5100ADDITIONAL HANDSET AND CHARGER
This equipment is not designed for makingemergency telephone calls when the power fails.Alternative arrangements should be made foraccess to emergency services.
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
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At a glance
Option buttons
Lets you select from the menu options shownon the display.
Green phone
For making andanswering calls.
Star/Bell
Switches the handset ringer on and off.
Hash/Keyguard
Switches the keypadguard on and off.
R
For use withswitchboards and certain
Network Services.
Keypad
Microphone
Display
Displays the status ofyour handset.
Extra Directory
Used to store 10 additional names and numbers.
Red phone
To end a call, return toidle and turn the poweroff and on.
Directory
Used to store and dial numbers in the
directory.
1
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
Right hand side
Takes you into the calls list.
Left hand side
Takes you intothe redial list. Right hand side
Takes you into themenu options.
Left hand side
To access list of internalhandsets registered tothe base.
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
Please open this page for an ‘At a glance’ guide to yourBT Diverse 5200 Additional Handset and Charger.
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
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Charger
Contact points
Display option buttons
The OPTION buttons allowyou to select options withineach menu that are shownon the display.
INT MENU->-> MENUINT
Press the right side of thebutton to confirm (OK)menu selection.
Press the left side of thebutton for and right side ofthe button for when goingthrough the menu options.
Handset displayWhen in IDLE SCREENmode and the clock has been set.
Charger underside
Power socket
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
3BT Diverse Helpline – 08457 908 070
In this guide
At a glance 1
Menu structure 4
Quick guide 6
Quick guide to handsetdisplay icons 7
Introduction 8Unpacking your Diverse 5100
Additional Handset and Charger 8For your records 8
Safety information 9
Setting up 10Registering and chargingthe handset 10
Using the telephone 15Making and ending calls 15Call timer 16Name and number directory 16Extra directory 18Redial 19Secrecy 20Paging and Internal calls 20
Caller Display and other BT Calling Features 23
Caller Display 23Calls list 23Call Waiting 26Call Divert 27Withhold number 27Ring Back 28Voice Mail 28
Handset settings 30Keyguard 32
Help 33
General information 34Guarantee 34Technical information 35
Index 36
Hints and tips boxes
In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.
Helpline
If you experience any difficulties withyour Diverse 5100 Additional Handsetand Charger, please call the BT DiverseHelpline on 08457 908 070.
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
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Menu Structure
Sel Services Withhold No.
Call Waiting
Ringback Off
Call Divert
Audio Set H/Set Vol set
Ringer set
Melody set
Base Set Date/Time Date Set
Clock Set
Clock Mode 24H
12H
System PIN enter
Base Reset default
Add Features Dial Mode Tone
Pulse
tbr 100 MS
120 MS
180 MS
250 MS
300 MS
600 MS
Barge In on/off
Mailbox Set Key 1
Register hs PIN enter
Please note that you will only see all the below menu options if you areregistered to a BT Diverse 5110 base station.
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IMPORTANT
If you make a mistake, you can return to the previous menu by pressing the REDPHONE button. If you keep pressing the RED PHONE button you will return to theidle screen.
(On display) Redial list Edit entry
Copy to dir.
Menu structure for directory, redial list, extra directory
Opens directory
Edit entry
Opens extra directory New entry
Show entry
Delete
Messages
Press to get to your Mailbox and access your voicemail and Calls list.
Calls Delete
Copy to dir
Time
Status
Delete list
6BT Diverse Helpline – 08457 908 070
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
Quick guideCommonly used handset functions and settings
Hold down
Hold down
Hold down
Select one of last 5 numbers
Enter numberEnter name
Call all or
Handset no. (e.g. 2)
Enter the date
Enter time OKAM/PMOKOK
CLOCK SETOKDATE/TIMEOKBASE SETMENU
OK
OKDATE SETOKDATE/TIMEOKBASE SETMENU
INT
INT
SAVEDOKOKH/SET VOLOKAUDIO SETMENU
OKCALLS
SAVEDOK
OKOKNEW ENTRYMENU
Switch handset on/off
Switch keyguard on/off
Switch handsetringer on/off
Make an external call
To end a call
Redial a number
To store a name andnumber in the directory
Dial from the directory
Dial from the Calls list
Handset earpiece volume
Make internal call
Transfer call to handset
Set date
Set time
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19
16
17
24
31
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21
14
14
Pageno.
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Quick guide to handsetdisplay icons
Redial, lists up to the last 5 dialled number.
Flashes to indicate new messages (if a mailbox service is used) or missed calls.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from left to right).
Do not disturb/Ringer off.
Handset locked.
Shows the number of the handset and is displayed in top left hand corner.eg.
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Introduction
Unpacking your BT Diverse5100 Additional Handset andCharger
If anything is missing, please contactyour place of purchase immediately.
One BT Diverse 5100 Charger
One BT Diverse 5100 handset
One power supply for the charger
Two AAA rechargeable batteries
Battery compartment cover
For guarantee purposes proof ofpurchase is required so please keepyour receipt.
BT Accessories and Replacement Items
For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:
For your records
Date of purchase:
Place of purchase:
INT
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➔➔
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Safety information
General
Only use the power supply includedwith the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. Power supplynumber is C39280-Z4-C478.
For the handset use only nickel-metalhydride (NiMH) AAA rechargeablebatteries. Never use other batteries orconventional alkaline batteries. Theycould lead to a short circuit or destroythe battery casing. The batteries shouldhave a power rating of at least 700mAh1.2V. Batteries and accessories areavailable from withandwithoutwires.com or call 0870 240 5522.
If the Keyguard is switched on, it isNOT possible to make calls, includingemergency numbers (999/112).
Do not open the charger or handset(other than to change batteries). Thiscould expose you to high voltages orother risks.
Radio signals transmitted between thehandset and base may cause interferenceto hearing aids.
This product should not be used nearemergency/intensive care medicalequipment and should not be used bypeople with pacemakers.
Never dispose of batteries in a fire. Thereis a serious risk of explosion and/or therelease of highly toxic chemicals.
Cleaning
Simply clean the handset and chargerwith a damp (not wet) cloth, or an anti-static wipe. Never use householdpolish as this will damage the product.Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when thebatteries are being recharged. This isnormal. However, we recommend thatyou do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets orother surfaces which generate fibres, orplace it in locations preventing the freeflow of air over its surfaces.
Do not submerge any part of your product in water and do not use it indamp or humid conditions, such asbathrooms.
Do not expose your product to fire,explosive or other hazardous conditions.
There is a slight chance that your phonecould be damaged by an electrical storm.We recommend that you unplug thepower and telephone line cord during anelectrical storm.
SA
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
Plan the location
Situate your product close enough to a mains power socket so that the cablewill reach.
Make sure it is at least 1 metre awayfrom other electrical products to avoidinterference.
Do not situate the product in thebathroom or other humid areas.
IMPORTANT
Please note that your handset is NOTregistered to a base station. The BTDiverse 5100 handset will be easilyregistered once you complete the steps1 to 3 below.
2 Plug the power supply unitinto the wall socket
Setting up
1 Connect the charger
Plug the power supply cable into thepower socket at the back of your charger.
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3 Registering and chargingthe handset
The display is protected by a plasticfilm. You can remove this protectiveplastic film from the display.
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Insert the two batteries supplied, asindicated inside the batterycompartment and slide the batterycompartment cover shut.
Insert the batteries Registering the handset
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If the icons on the display flash continuously...
It means that the handset is notregistered with the base station.
Ensure you have correctly carried outstep 3 above. If the product is still notregistered see Registering Manuallyon page 12.
All additional handsets you purchasewill need to be individually registeredwith the base station before they will work.
The battery cover may be found in thepackaging with the batteries.
WARNING
Under no circumstances should non-rechargeable batteries be used.Using incorrect batteries will invalidateyour guarantee and may damage thetelephone.
To register your handset to a BT Diverse5110 base station, place it in the main BTDiverse 5110 base station with the displayfacing upward. After approx. one minute,the handset's internal number isdisplayed (e.g. 2). Successful registrationis signalled by a confirmation tone.
Replace the newly registered handsetinto the charger and leave to charge forapproximately 16 hours. The chargingstatus icon flashes on the handset toindicate that the batteries are beingcharged.
When the handset is registered thedisplay will show:
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Leave the handset for approx. 16 hoursin the base station to charge thebatteries, as they are not charged in thefactory. The battery status icon flasheson the handset to indicate that thebatteries are being charged.
To manually register a BT Diverse 5100 handset toanother base station
If you want to register yourhandset to another basestation you will need tomanually register it.
On the handset to be registered:
Press the MENU options button.
Press the DOWN button untilthe display shows REGISTER HS.
Press the OK button. Displayshow PIN.
Enter your 4-digit Pin (originalsetting 0000).
Press the OK button. Displayflashes REGISTER HS.
Following the user guide forthe base station you areregistering to place the baseinto registration mode.
MENU
OK
OK
To de-register a handset
Press the INT options button.
Press the UP or DOWN buttonto select the handset to be de-registered (1-6).
Press the MENU options button.
Press the DOWN button untilthe display shows DE-REG H/SET.
Press the OK button. Displaywill show PIN ****.
Enter your 4-digit PIN(original setting 0000).
Press the OK button. Displayshows DE-REGISTER?
Press the OK button to confirm.SAVED is displayed.
Press the RED PHONE buttonuntil you reach the idle screen.
INT
MENU
OK
OK
OK
Battery level icons
When the batteries are almost flat abeep sounds and the display shows theempty battery icon. You will need torecharge your handset before you canuse it. The various states of charge areshown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
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Out of range?
If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF for a moment, thenON again, it will find the base stationwithin a few seconds.
Battery performance
Batteries and case may become warmduring charging. This is normal.
Under ideal conditions, the handsetbatteries should give about 13 hourstalktime or 170 hours standby time ona single charge. However, new NiMHbatteries do not reach their fullcapacity until they have been innormal use for several days.
The charge capacity of rechargeablebatteries will reduce with time as theywear out, so reducing the talk/standbytime of the handset. Eventually theywill need to be replaced. New batteriesare available fromwww.withandwithoutwires.com or call 0870 240 5522.
If you replace the handset batteries with ones that have been fullycharged, the battery indicator will notshow full until the next charge cyclehas been completed. Charge thehandset until the batteries register fullagain. From then on the display willbe correct.
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
Setting the date and time
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows BASE SET.
Press the OK button. Thedisplay will show DATE/TIME.
Press the OK button.The display will show DATE SET.
Press the OK button.
Use the keypad to enter thedate (DD/MM/YY).
Press the OK button.
Press the DOWN button untilthe display shows CLOCK SET.
Press the OK button.
Use the keypad to enter thetime in 12-hour clock format(HH/MM).
After entering the time in the12-hour clock format, pressthe OK button.
Press the DOWN button tochoose AM or PM.
Press the OK button.
Press the RED PHONE buttonuntil you return to the idlescreen.
OK
OK
OK
OK
OK
OK
OK
MENU
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Please note
If you subscribe to a Caller DisplayService the time and date will be setwith the first incoming call. However,the year setting will have to bechanged manually, see opposite.
To set the time mode(12 or 24-hour clock)
The handset’s default setting is12-hour clock. To change theclock to the 24-hour setting:
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows BASE SET.
Press the DOWN button untilthe display shows DATE/TIME.
Press the OK button.
Press the DOWN button untilthe display shows CLOCK MODE.
Press the OK button.
Press the DOWN button toswitch between 24 H and 12 H
settings.
Press the OK button toconfirm the setting you want.
Press the RED PHONE buttonuntil you reach the idle screen.
MENU
OK
OK
OK
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
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Using the telephone
To switch the handset poweron and off
Press and hold the REDPHONE button to switch thehandset off.
Press and hold the REDPHONE button to switch thehandset on again.
Your BT Diverse 5100 Handset andCharger has a menu driven display. The OPTION buttons below the displayallow you to select options within eachmenu and make adjustments to theirsettings. When the phone is in idlemode, press the MENU button to enterthe main menu. During a call, if youpress the MENU button it will open themenu for that particular situation.
Note
To quit a menu at any time, press theRED PHONE button. This will takeyou back one step. Keep pressing theRED PHONE button to get back to theidle screen.
Making and ending calls
To make an external call
Ensure the handset isswitched ON.
Press the GREEN PHONEbutton. You will hear the dialtone.
Dial the number.
Preparatory dialling
Enter the phone number first.If you make a mistake pressthe DELETE button to removeany incorrect digits.
Press the GREEN PHONEbutton to dial the number.
To end a call
Press the RED PHONE button.
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To receive an external call
Press the GREEN PHONEbutton to answer the call.
Or
If the handset is on the base,simply lift it up and speak.You do not need to press theGREEN PHONE button.
This is called auto-talk. Youcan switch autotalk off so youalways have to press theGREEN PHONE button toanswer a call, see page 31.
Call timer
Your handset automatically times theduration of all external calls, showing iton the display during your call and for a few seconds after it is finished.
Name and number directory
You can store up to 20 of your mostfrequently used names (up to 12 letters)and numbers (up to 22 digits long).
To store a name and number inthe directory
Press the DIRECTORY button.
Press the MENU options button.
Press the DOWN button untilthe display shows NEW ENTRY.
Press OK to confirm.
Enter the telephone numberyou want to store.
Press OK to confirm.
Entering names
Enter the name using theletters on the keypad.(See ‘Character map’ on thefollowing page for how toenter special characters).For example, to enter thename TOM:
Press the 8 button until Tappears on the display.
Press the 6 button until thedisplay shows O.
Then press 6 until the displayshows M.
Press OK to confirm.The display will show SAVEDand TOM.
MENU
OK
OK
OK
8 TUV
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To dial a number from thedirectory
Press the DIRECTORY button.
If you wish, you can use thekeypad to enter the first letterof the name, for example tofind TOM, press the 8 button.
Press the DOWN button toscroll to the entry you want.
Press the GREEN PHONEbutton to dial the number.
8 TUV
Press the GREEN PHONEbutton to dial the number.
Or
Press the RED PHONE buttonuntil you reach the idle screen.
Character map
As well as the standard letters andnumbers you can include specialcharacters in the directory entry.
1
Space
1
0
+
0
-
|
?
–-–
✱
*
/
(
)
,
#
|---|
Press
1st press
2nd press
3rd press
4th press
5th press
6th press
A B C
To edit a directory entry
Press the DIRECTORY button.
Use the keypad to enter thefirst letter of the name youwish to edit.
When the name you wish toedit is displayed, press theMENU options button.Press the DOWN button untilSHOW ENTRY is displayed.
Press the OK button.
Edit the number.
Press the OK button.<NAME> is displayed.
If the name is correct, pressthe OK button.
Or
If you wish to edit the name,enter a new name now.
Press the OK button.The display will show SAVED.
You can either press theGREEN PHONE button to dial the number or the RED PHONE button until you reach the idle screen.
A B C
OK
OK
OK
OK
MENU
US
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To delete all entries from thedirectory
Press the DIRECTORY button.
Press the MENU options button.
Press the 6 button,DELETE? is displayed.
Press the OK button toconfirm. All directorynumbers are deleted.
Press the RED PHONE buttonuntil you reach the idle screen.
6MNO
MENU
OK
To delete an entry from thedirectory
Press the DIRECTORY button.
Use the keypad to enter thefirst letter of the name.OrUse the DOWN button to findthe entry you want.
Press the MENU options button.
Press the DOWN button todisplay DELETE.
Press the OK button to confirm.The number is deleted.
Press the RED PHONE buttonuntil you reach the idle screen.
Note
To cancel any procedure, press theRED PHONE button until the displayreturns to the idle screen.
MENU
OK
A B C
To store names and numbers inthe Extra directory
Press the EXTRA DIRECTORYbutton.
Press the MENU button.
The structure for this directorymenu is the same as the mainname and number directory.
You can follow the instructionsstarting on page 16 for storing,dialling, editing and deletingnumbers in this directory.
Extra directory
This is an additional directory whereyou are able to store up to 10 additionalnames and numbers.
MENU
Note
This Extra directory does not ‘nameand number match’ when used withCaller Display.
US
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Redial
Your handset automatically saves thelast five telephone numbers dialled intoa redial list.
To dial a number in the redial list
Press the REDIAL optionsbutton. The last numberdialled will be displayed.
Press the DOWN button toscroll through the redial list.
Press the GREEN PHONEbutton to dial the number.
To copy numbers shown in theredial list to the directory
Press the REDIAL optionsbutton.
Press the DOWN button untilthe number you want isdisplayed.
Press the MENU button.
Press the DOWN button untilthe display shows COPY TO DIR.
Press the OK button.The number is shown on thedisplay.
Press OK to confirm.NAME is displayed.
MENU
OK
OK
Note
To cancel any procedure, press theRED PHONE button until the displayreturns to the idle screen.
Enter the name to the numberyou want to copy into thedirectory.
Press OK to confirm.
The display will show SAVEDand the name of the entry.
You can dial this number bypressing the GREEN PHONEbutton or return to the idlescreen by pressing the REDPHONE button.
To delete the redial list
Press the REDIAL optionsbutton.
Press the MENU optionsbutton. Display shows EDITENTRY.
Press the 6 button. Displayshows DELETE?
Press OK to confirm deletion of the list. You hear a confirmation tone.
Press the RED PHONE buttonuntil you reach the idle screen.
OK
MENU
6MNO
OK
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Secrecy
When on a call you can talk to someonein the same room, without your callerhearing.
To switch secrecy on/off
During a call:Press the INT options button.
The call is put on hold andyour caller will hear music.
To resume the call:Press the MENU optionsbutton. Display shows GOBACK.
Press OK to confirm. You cannow speak to your caller again.
Paging and internal calls
You can alert handset users that theyare wanted, or locate a missing handset.
If you have multiple handsets registeredto the base you can make internal callsbetween handsets.
Press the INT button.
Use the DOWN ARROW onthe options button to find thehandset number you want topage or call.
Press the GREEN PHONEbutton to call the handset.
If you want to page all thehandsets registered to thebase, highlight CALL ALL onthe display and press theGREEN PHONE button.
You can also page all handsetsby pressing the PAGE buttonon the base station
INT
MENU
OK
INT
US
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To transfer an external callbetween handsets
You can transfer an external callto another handset registeredto the base.
Press the INT options button.
Enter the number of thehandset to which you wish totransfer the call, or scroll tofind using the UP or DOWNoption buttons. When theother handset answers you cantell them you are transferringthe call and press the REDPHONE button. The call istransferred and the originalhandset shows LINE IN USE onthe display.
INT
To return to an external call if the internal call is nottransferred
To speak to your external calleragain:Press the MENU optionsbutton. Display shows GO BACK.
Press the OK options button.
MENU
OK
To switch 3-way conversationfunction on/off
You can allow your BT Diverse5110 to hold 3-way calls betweenhandsets.
Press the MENU optionsbutton.
Press the DOWN optionsbutton until the display showsBASE SET.
Press the OK options button.
Press the DOWN optionsbutton until the display showsADD FEATURES.
Press the OK options button.
Press the DOWN optionsbutton until the display showsBARGE IN.
Press the OK options button toswitch the function on.
SAVED is displayed BARGE IN isthen displayed with a tick nextto it.
Press the OK options buttonagain to switch off, tick isdeleted.
Press the RED PHONE buttonuntil you reach the idle screen.
MENU
OK
OK
OK
OK
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To hold a 3-way conversation
You can talk to one externalcaller and another internal callerat the same time on your BTDiverse 5110 handset.
While another handset user istalking to an external callerthe display shows LINE IN USE.
Press the GREEN PHONEbutton to join the conversation.Display shows LISTENING IN.
A tone is heard by all threeparties when one party entersor leaves the call.
Press the RED PHONE buttonto end your call.
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Diverse 5100 Handset & Charger ~ 1st Edition ~ 8th April ’03 ~ 5352
Caller Display and otherBT Calling Features
IMPORTANT
To use Caller Display and CallWaiting you must first subscribe to theServices from your Network Provider.For more information onBT’s Calling Features call BT freeon 0800 800 150.
Please note
Calls that are ‘withheld’, ‘unavailable’or ‘international’ are not stored in theCalls list, as there is no telephonenumber sent via the network.
Please note
If you have a new call in your Callslist, the icon will flash.
If you subscribe to a Caller DisplayService you can see who is calling youon your handset display, as well as thedate and time of their call (unless thenumber has been withheld).
If you have stored a name to go withthe number in your handset directory,the name will be displayed instead.
Please ensure that you have stored thefull telephone number, including the areacode, otherwise the name will not matchthe number stored in the directory.
If the caller has withheld their number,the display will show WITHHELD.
If you call from another handset, thedisplay shows the handset number and INT.
Calls list
The Calls list contains the telephonenumbers of your last 10 callers.
The caller’s details are stored in the Calls list. You can display, scrollthrough and dial numbers in the listand copy them into the directory.
If a call is received when the Calls list isfull then the oldest entry will bedeleted automatically.
CA
LLER
DIS
PLA
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To view the Calls list
Press the ENVELOPE optionsbutton. A flashing envelopeindicates new calls. New callsare displayed immediately.
If there are no new entries,continue to open the Calls list.
The display will show the typeof calls you have received inyour Calls list, e.g. CALLS02/06 means you havereceived 2 new calls and have6 old calls.
Press the OK button to displaythe most recent number to callyou.
Press the UP and DOWNbuttons to scroll backwards andforwards through the Calls list.
When you have found theentry you want, you have theoptions to:
Call a number from the Calls list:
When the number you wish tocall is displayed, press theGREEN PHONE button.The number will be dialledautomatically.
Display the time of the call:
Press the MENU optionsbutton.
Press the DOWN button tohighlight TIME.
Press the OK options button.The date and time of the callare displayed.
To return to the beginning of the calls list, press the REDPHONE button repeatedlyuntil it is displayed.
Display the status of the call:
Press the MENU optionsbutton.
Press the DOWN button tohighlight STATUS.
Press the OK button.
NEW = New call.
OLD = Previously viewed.
Press the RED PHONE buttonuntil you reach the idle screen.
OK
OK
MENU
MENU
OK
Remember
If you have missed a call theicon will flash on the display.
CA
LLE
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ISP
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Diverse 5100 Handset & Charger ~ 1st Edition ~ 8th April ’03 ~ 5352
Press the DOWN button tohighlight DELETE LIST.
Press the OK button. The display shows NO CALLS.
Press the RED PHONE buttonuntil you reach the idle screen.
Store a number from the Callslist into the directory:
When the number you want tostore is displayed:
Press the MENU optionsbutton.
Press the DOWN button tohighlight COPY TO DIR.
Press the OK button. Thenumber is displayed.
Press the OK button again.
Enter a name, see page 16 forinstructions.
Press the OK button.
The display shows SAVED. Youcan either copy another entryfrom the Calls list or press theRED PHONE button until youreach the idle screen.
Delete a number from theCalls list.
When the number you want todelete is displayed.
Press the MENU optionsbutton.
DELETE is displayed.
Press the OK button toconfirm. The display showsDELETED.
Delete the whole Calls list:
When any number is displayed,press the MENU options button.
MENU
MENU
OK
OK
MENU
OK
OK
OK
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
BT Diverse Helpline – 08457 908 070
Call Waiting
If you also subscribe to a Call WaitingService, when you are on a call andanother person tries to call you, thesecond caller’s number will appear onthe handset display and you will hear anintermittent beep through the handset.This is to alert you to the other callerwaiting to speak to you.
To accept a waiting call
During a call when you hearthe Call Waiting beeps:
The number (or name if storedin the directory) of the secondcaller will flash on the display.
Press the MENU optionsbutton. Display shows ACCEPT.
Press the OK options button.Your current call is put on holdand you are connected to thesecond caller.
Press the RECALL button totoggle between callers.
MENU
OK
R
To switch Call Waiting on/off
You can choose whether tohave your Call Waiting serviceswitched on or off dependingon what you are doing i.e. ifyou are using the Internet viayour PC and do not want CallWaiting to interrupt you.
Press the MENU options button,SEL SERVICES is displayed.
Press the OK options button.
Press the DOWN until thedisplay shows CALL WAITING.
Press the OK options button.
Use the UP or DOWN buttonto select whether you want theservice on or off.
Press the OK options button.
You will hear a Networkmessage confirming yourdivert request.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
27BT Diverse Helpline – 08457 908 070
Please note
Call Divert requires subscription fromyour Network provider. You may becharged a subscription fee.
OK
OK
OK
Withhold number
Your number appears on the display ofthe person you call if they subscribe toa Caller Display service. You are able towithhold your telephone number fromthe next call you make if you wish.
To withhold your number frombeing sent
Press the MENU optionsbutton, SEL SERVICES isdisplayed.
Press the OK options button,WITHHOLD NO is displayed.
OK
MENU
Call Divert
You can divert all incoming calls toanother number where you can bereached.
To divert calls
Press the MENU optionsbutton, SEL SERVICES ishighlighted.
Press the OK options button.
Use the DOWN arrow on theoptions button until CALLDIVERT is highlighted.
Press the OK options button.
You now have a choice ofwhen you want calls to bediverted:
AUTOMATIC – calls are putstraight through to thenumber you have set.
NO ANSWER – calls are divertedif your phone is not answered.
IF BUSY – calls are forwardedif your phone is engaged.
MENU
OK
OK
Select your required optionand press the OK optionsbutton, ON is displayed.
Press the OK options buttonagain.
Enter the phone numberwhere you want the calls to bediverted to.
Press the OK options button.
You will hear a Networkmessage confirming yourdivert request.
Press the RED PHONE buttonuntil you reach the idledisplay.
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
28BT Diverse Helpline – 08457 908 070
To switch Ring Back off if set
Press the MENU optionsbutton, SEL SERVICES ishighlighted.
Press the OK options button.
Use the DOWN arrow on theoptions buttton until RINGBACKOFF is highlighted.
Press the OK options button.This will cancel your ringbackcall.
You will hear a Networkmessage confirming yourdivert request.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
Ring Back
If you want to make a call and thenumber is engaged you can set yourtelephone to ring you back when thecaller has finished their call by pressingthe 5 button. To switch this service offbefore your call is returned i.e. if youhave to go out before your caller hasreturned your call.
Voice Mail
If you have a Voice Mail messageservice ie. Call Minder or MeridianMail on your telephone line you can setthe 1 button to access your messagesdirectly via one button.
To set up quick access to yourVoice Mail service
Press the MENU optionsbutton.
Press the DOWN optionsbutton. Display shows MAILBOX.
Press OK.Display shows SET KEY 1.
Press the OK button.
Enter the telephone number of your messaging service. For example, 1571 to access‘BT Answer’ voice mail service.
Press OK.The display shows SAVED.
Press the RED PHONE buttonuntil you reach the idle screen.
Press the OK options button.
Enter the telephone numberyou want to call.
Press the OK options button,the number will be dialled butyour number will not be sentto your caller.
OK
OK
OK
OK
OK
MENU
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
29BT Diverse Helpline – 08457 908 070
Please note
If you store your security PIN as partof the quick access number, anyonewith access to the handset will be ableto retrieve your messages.
To retrieve messages fromyour Voice Mail service
Press and hold down the1 button.
When set up as opposite thiswill take you into yourmessage service. If during theset up you entered yoursecurity PIN as well as thetelephone number you will betaken quickly into yourmessages. If the security PINwas not included you will haveto enter this number now.
Press the OK button.
You will be taken into yourmessages.
To set up quick access to yourVoice Mail service whenbehind a switchboard eg.Meridian Mail.
Follow the steps on theprevious page, but when youcome to enter the telephonenumber of your messagingservice, you will need to followthe example below:
Enter the access number for your messaging service,e.g. 7000.
Press and hold the RECALLbutton to enter a pause in thedialling sequence, P.
Enter your extension number,followed by a hash, e.g. 1234 #.
Press and hold the RECALLbutton to enter another pausein the dialling sequence, P.
Enter your PIN followed by ahash, e.g. 000000 #.
The entire number shouldlook like this:
7000P1234nP000000n
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OK
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
30BT Diverse Helpline – 08457 908 070
To adjust the handset ringervolume
You can choose from 5 levels(1–5), a ‘crescendo’ ring (6)that increases in volume, oryou can switch the ringer offaltogether (0).
Press the MENU options button.
Use the DOWN button tohighlight AUDIO SET.
Press the OK button.
Press the DOWN button tohighlight RINGER.
Press the OK button.
You hear the current volumelevel and the level is shown onthe display.
Press the UP/DOWN button toselect the level you want.
Press the OK button to confirm.SAVED is displayed.
Press the RED PHONE buttonuntil you reach the idle screen.
Handset settings
To adjust the handset ringermelody
There are 10 melodies tochoose from (1–10).
Press the MENU options button.
Press the DOWN button tohighlight AUDIO SET.
Press the OK button.
Press the DOWN button tohighlight MELODY.
Press the OK button.
You hear the current melodyand its number is shown onthe display.
Press the DOWN button toselect the melody you want.
Press the OK button.
Press the RED PHONE buttonuntil you reach the idle screen.
MENU
OK
OK
OK
MENU
OK
OK
OK
Shortcut button
If you want to switch the handsetringer off quickly you can also pressand hold the button. Theicon is displayed. To turn the handsetringer back on press and hold downthe button again and the symbolwill disappear.
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
31BT Diverse Helpline – 08457 908 070
To switch autotalk on and off
If autotalk is switched on youdo not need to press theGREEN PHONE button toanswer a call you can simplypick the handset up from thecharger.
If you switch autotalk off youalways have to press theGREEN PHONE button toanswer a call.
The default setting for autotalkis on.
Press the MENU options button.
To switch autotalk on:
Press the 9 button.
Press the 1 button.
Press the 1 button again.
To switch autotalk off:
Press the 9 button.
Press the 1 button.
Press the 0 button.
MENU
To adjust the earpiece volume
There are 3 volume levels tochoose from and you can evenadjust the volume during a call.
Press the MENU options button.
Press the DOWN button tohighlight AUDIO SET.
Press OK to confirm. Thedisplay show H/SET VOL.
Press OK to confirm.
You hear the current volumeand the level is displayed.
Select the required level.
Press OK to confirm. SAVED isdisplayed.
Press the RED PHONE buttonuntil you reach the idle screen.
MENU
OK
OK
OK
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
32BT Diverse Helpline – 08457 908 070
To reset your handset to theoriginal settings
Press the MENU options button.
Press the 9 button.
Press the 3 button.The display shows RESET?.
Press OK to confirm.
This will reset:Earpiece volume 1
Ringer volume 5
Ringer melody 1
Autotalk ON
Battery low beep ON
Redial list DELETED
This will not delete thedirectory or Calls list.
This will not reset:Handset PIN
Registration to the base station.
9WXYZ
3DEF
MENU
OK
Keyguard
You can lock the keypad so that it cannotbe used accidentally while carrying itaround.
To switch keyguard on
Press and hold the # button toswitch keyguard on. You heara confirmation tone.
The keypad is now locked andyou cannot dial out. You cananswer calls as normal bypressing the GREEN PHONEbutton.
To switch keyguard off, pressand hold the # button again.You hear a confirmation tone and the handset is nowunlocked.
IMPORTANT
If the keyguard is active, theemergency numbers 999 and 112 canNOT be dialled.
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
33BT Diverse Helpline – 08457 908 070
HelpProblem
Handset not registering.
You have forgotten your base station PIN number.
No display
When you press a button, nothinghappens.
No radio signal to the base – alldisplays flashing.
Handset in charger doesn’t charge.
Handset does not ring.
Your caller cannot hear you.
Caller’s number is not displayed eventhough you have subscribed to CallerDisplay.
The error beep – a descending tone –is played.
Possible cause
The charger is not powered.There are no batteries in the handset.
You have changed the PIN.
Handset not switched on.Batteries exhausted.
Keyguard may be switched on.
Handset out of range.Handset not registered.
Charger is not connected to thepower supply.
Ringer is switched off.
The INT button has been pressed,muting the microphone.
The number has been withheld.
You have pressed the wrong button.
Solution
Make sure that the power supply is plugged in at the charger andswitched on. Make sure that therechargeable batteries (included) arefitted in the handset correctly. Switchthe handset off and then back onagain, place the handset on to thecharger again and leave for approx.1 minute to try registering again.
Try entering the default PIN (0000).If you have changed the PIN andcannot remember the number you willneed to contact the BT Diverse Helplineon 08457 908070.
Hold down the RED PHONE button for1 second.Charge or replace batteries.
Hold down the # button for 1 second.
Move closer to the base.Register the handset (see page 11).
Make sure that the power supply is inat the charger and the power source isswitched on. Check that the batteriesare fitted correctly.
Switch ringer back on, see page 30.
Select GO BACK option via theMENU button to switch themicrophone back on.
Callers can stop their number beingsent over the network.
Retry. If necessary, check theinstructions.
HE
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
34BT Diverse Helpline – 08457 908 070
General information
Within the 12-month guarantee period:
If you experience difficulty using theproduct, prior to returning yourproduct, please read the Help sectionbeginning on page 33, or contact theBT Diverse Helpline on 08457 908070for assistance.
In the unlikely event of a defectoccurring, please follow the Helpline’sinstructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephonenetwork. We recommend that you callthe Helpline on 08457 908070 andask for details of our recommendedrepair agents.
BT Accessories and Replacement Items
For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:
Guarantee
Your BT Diverse 5100 AdditionalHandset and Charger is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the BT Diverse 5100Handset and Charger, or any componentthereof, (other than batteries), which isidentified as faulty or below standard,or as a result of inferior workmanshipor materials. Products over 28 days oldfrom the date of purchase may bereplaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply todefects that occur within the 12 monthguarantee period.
• Proof of purchase is provided.• The equipment is returned to point
of purchase.• This guarantee does not cover any
faults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, orany attempt at adjustment or repairother than through approved agents.
• This guarantee does not affect yourstatutory rights.
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
35BT Diverse Helpline – 08457 908 070
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN),which is used to calculate the numberof items that may be connected to anyone telephone line. The BT Diverse5110 base station (with up to 6handsets) has a REN of 1. Any otherinstrument provided by BT may beassumed to have a REN of 1 unlessstated otherwise.
A total REN of 4 is allowed. (Forexample: if BT Diverse 5110 is used in conjunction with three extensiontelephones, each with a REN of 1, the total REN is 4.)
Only use approved power supply itemcode: C39280-Z4-C478.
R&TTE
This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards.
This equipment complies with theessential requirements for the RadioEquipment and TelecommunicationsTerminal Equipment Directive(1999/5/EC). In demonstration withthe Essential Requirement for theefficient use of the radio spectrum, theproduct complies with TBR6.
If you would like a copy of theDeclaration of Conformity pleasecontact the BT Diverse Helpline.
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36BT Diverse Helpline – 08457 908 070
Index
Autotalk on/off 31
Batteriescharging 11installing 11performance 13replacing 12warning beeps 12
Call divert 27Call timer 16Call Waiting 26Caller Display 23Calls list 23
delete 25dialling a number 24display status of call 24display time of call 24store number to directory 25view 24
Callsend 15external 15holding 21internal 20making 15on hold 22receiving 16redial 19secrecy 20three-way 21transferring 21
Character map 17
Date set 14Delete
all directory entries 18calls list 25directory entry 18redial list 19
De-register handset 12Directory 16
delete an entry 18delete all entries 18dial a number 17edit an entry 17extra directory 18store name and number 16
Display icons 7
Earpiece volume 31Ending calls 15External calls 15Extra directory 18
Guarantee 34
Handsetdisplay 2on/off 15reset 32ringer melody 30ringer volume 30
Handset quick guide 6Help 33Helpline 3Holding calls 21Internal calls 20
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Keyguard 32
Making calls 15Melody
handset 30Menu structure 4Music on hold 20
On/offauto talk 31handset power 15keyguard 32secrecy 20
Page a handset 20Power connection 10Preparatory dialling 15
Quick guidedisplay icons 7handset settings 6
Range warning 13Receiving calls 16Redial 19
copy to directory 19delete 19dial number in redial list 19
Registering handset 11Registration – manual 12REN, how many phones can I have? 35Reset
handset settings 32Ring back 28Ringers on/off 30
Safety information 9Secrecy 20Setting up 10
Technical information 35Three-way conversation 21Time set 14Transferring calls 21
Voice Mail 28Volume
earpiece 31handset ringer 30
Withhold number 27
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Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Diverse 5100 Handset & Charger (05/03) 4Designed by The Art & Design Partnership Limited.
Siemens number: A31008-A002-P001-1-7619 CE compliant to R&TTE Directive (1999/5/EC)
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352
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