Beyond Searches

Beyond SearchesHow Discovery Data Can Enhance Library ServicesRachael CohenDiscovery User Experience LibrarianIndiana University Bloomingtonrachcohe@indiana.eduFeng ShanHead of Electronic ResourcesIndiana University South Bendfshan@iusb.eduAngie ThorpeDigital User Experience LibrarianIndiana University Kokomoatthorpe@iuk.eduNovember 18, 2014

INDIANA UNIVERSITY

TimelineUSER BEHAVIOR FRONTLINE SERVICESReceptionReceptionReception

Helpfulbut how is EDS being used?

User BehaviorEnter Google Analytics New Visitors Returning VisitorsVisitor TypesStates with NO sessionsIUB

IUK

IUK & IUBVisitor GeolocationsIUB

IUK

IUK & IUBTop 10 International GeolocationsVisitor GeolocationsAustralia IUB/IUKCanada IUB/IUKChina IUBCyprus IUKGermany IUB/IUKIndia IUBItaly IUBMorocco IUKNew Zealand IUKSaudi Arabia IUBSouth Korea IUB/IUKSweden IUKTaiwan IUBTurkey IUKUnited Kingdom IUB/IUK DevicesMobile Device Branding*Google, Asus, LG, HTC, Motorola, Toshiba, HuaweiOperating Systems

All others = Android browser, Opera, Amazon Silk, etc.

Main browsers = IE, Chrome, Firefox, SafariBrowsers*Android, Opera, Amazon Silk, etc.Browsers

Wins

Not wins

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