we help you discover smarterways to think, grow, and live.

This presentation consists of 10 highlights from the interview with @MoeAbdou,

founder & host of 33voices®.

Mark MillerMARK MILLER is vice president for

organizational effectiveness at Chick-fil-A, Inc. He began his Chick-fil-A career as an hourly team member in 1977 and joined the corporate staff in 1978. He

previously served in leadership roles in Corporate Communications, Field Op-erations, Quality and Customer Satis-

faction, and Training and Development. He is the author of The Secret of Teams

and the coauthor of The Secret and Great Leaders Grow.

@LeadersServe

1

Self-leadership is the most important part of leadership.

Lead yourself or you’ll never be trusted to lead others.

2

Your capacity to grow determines your capacity to lead;

Never stop learning.

3

Unless your heart is intentional, no one will care about your skills.

No character, no influence.

4

The best leaders channel optimism;

it’s how they architect the future.

5

Admitting you don’t have all the answers is the gateway to ever-growing confidence.

Be in the company of greatness.

6

If you’re not passionate about putting other’s interests ahead of your own,

stop leading.

7

It’s always wise to seek the wisdom of others,

but stand on your own two feet when making an important decision.

8

Leadership means responsibility, not power.

own your results and everything in between.

8

Leadership means responsibility, not power.

own your results and everything in between.

9

There are two ways to run a business:

focus on profits or focus on the people & product.

choose people and product every time.

10

Before hiring your next manager or leader,

make sure they have H.E.A.R.T:

10

Before hiring your next manager or leader,

make sure they have H.E.A.R.T:- Hunger for wisdom

10

Before hiring your next manager or leader,

make sure they have H.E.A.R.T:- Expect the best

10

Before hiring your next manager or leader,

make sure they have H.E.A.R.T:- Accept responsibility

10

Before hiring your next manager or leader,

make sure they have H.E.A.R.T:- respond with courage

10

Before hiring your next manager or leader,

make sure they have H.E.A.R.T:- Think of others first

Are you a serving or a self-serving leader?

REALLY REFLECT...

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