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Page 1: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer MerchantMuneer Merchant

Muneer MerchantStructural Group, Inc.

Are We the Blockbuster inthe Netflix Era?

Page 2: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer MerchantMuneer Merchant

Write one strategic objective would you say is fundamental to the success of your organization?➢ Why is it necessary and important in the bigger picture?➢ What has stopped your organization from doing it?

Page 3: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Timeline

▶ Organic Growth▶ Segmentation / Diversification▶ Bundling and Unbundling▶ Value Propositions▶ Sales Force / Marketing

Accelerating Growth

Margin Improvement

Financial Health & Risk Mitigation

Culture & Organization Development

▶ Better Financial systems▶ Cash Flows▶ Better collections▶ Lower insurance cost, EMR rating, Work comp claims

▶ Lower cost of Sales▶ Lower cost of production▶ Better Estimates. ▶ Eliminate inefficiencies▶ Highly productive and safe crews

▶ Aligning culture to strategy▶ Who gets rewarded , on what and why▶ What level of organization is needed to support our

strategies

?

?

?

?▶ What comes first , As C level suite where do we place

our efforts ▶ How do we prioritize our time & investment▶ What’s our investment thesis▶ What research is needed to get the answers

Strategic Objective Dig Deeper Priority

If a solution is intended to “fix” what’s wrong, then framing “what’s wrong” in different ways can lead to different solutions

Muneer Merchant

Page 4: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Timeline

Accelerating Growth

Margin Improvement

Financial Health & Risk Mitigation

Culture & Organization Development

Strategic Objective Dig Deeper Priority

If a solution is intended to “fix” what’s wrong, then framing “what’s wrong” in different ways can lead to different solutions

Muneer Merchant

Timeline

Accelerating Growth

Margin Improvement

Financial Health & Risk Mitigation

Culture & Organization Development

?

?

?

?

Page 5: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer MerchantMuneer Merchant

Case Study: UPS

Page 6: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

120 deliveries

What is the most cost effective way to serve these customers?

Page 7: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Approximate age of the Earth in seconds:145,065,600,000,000,000

Number of ways to deliver 120 stops:6,689,502,913,449,135,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000

Page 8: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 9: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Internet of Things

Page 10: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 11: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 12: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 13: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Tesla

Page 14: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Appliances vs. Modular Systems

Page 15: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 16: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 17: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

APIs

Page 18: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

From work with Sumit Sharma, Haas MBA ‘08

APIs

Page 19: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 20: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 21: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 22: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 23: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 24: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

APIs

Page 25: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 26: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 27: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 28: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

APIs

Page 29: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 30: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 31: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 32: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 33: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 34: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

APIs areGreg LaBlanc

Page 35: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 36: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Modularity

Page 37: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Internet of Shipping

Page 38: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 39: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 40: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 41: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Imagine your car… without a speedometer

?

Page 42: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 43: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Tech is the answer, but what is the question?

Page 44: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 45: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 46: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 47: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 48: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

What are today’s most importantUrban problems / opportunities

Page 49: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016

What kind of urban technology will shape our cities?

Page 50: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

What can today’s innovator learn fromUrban renewal and high modernism

Page 51: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Page 52: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016

• Design and Construction– Design and Building Coordination

Trends in Housing Tech and Innovation

Page 53: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016

• Design and Construction• Industrialized Construction

Trends in Housing Tech and Innovation

Page 54: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

Glad to connect

[email protected]

➢ https://www.linkedin.com/in/muneermerchant

Page 55: Are We the Blockbuster in the Netflix Era?...From work with Sumit Sharma, Haas MBA ‘08 APIs. 2016 ICRI KickMuneer Merchant-Off Party | February 1, 2016. 2016 ICRI KickMuneer Merchant-Off

2016 ICRI Kick-Off Party | February 1, 2016Muneer Merchant

THANK YOU – Any questions?