Can anyone
Image source: http://i.imgur.com/4JZHifA.jpg
Can anyone paint?
http://i.imgur.com/4JZHifA.jpg
Image source: http://www.huffingtonpost.ca/2015/05/15/jamie-oliver-vegetarian_n_7292166.html
Can anyone cook?
http://www.huffingtonpost.ca/2015/05/15/jamie-oliver-vegetarian_n_7292166.html
Can anyone design?
Anyone who influences what the design becomes is the designer. This includes developers, PMs, even corporate legal. All are the designers.
Image source: https://www.youtube.com/watch?v=lKSVES1jn_k
Jared Spool
https://www.youtube.com/watch?v=lKSVES1jn_k
Hello, my name is Scott, Im Dir of UX at Snagajob, and I think anyone can design.
When did design take over the world and what does that mean for designers?
FIRST
How can we get everyone comfortable with design and the design process?
AFTER THAT
What goes into a successful design collaboration session?
FINALLY
Before we go there, lets talk about what the word design means.
Source: https://www.youtube.com/watch?v=CeG8aChLCc4
https://www.youtube.com/watch?v=CeG8aChLCc4
Its about understanding design as the verb rather than design as the job title.
Image source: https://www.highresolution.design/
Andrea Mallard
https://www.highresolution.design/
Job titles
Image source: http://i.imgur.com/g15uYyx.jpg
http://i.imgur.com/g15uYyx.jpg
Design as a job title
Source: http://www.tasteofcinema.com/2014/10-things-quentin-tarantinos-reservoir-dogs-can-teach-you-about-filmmaking/2/
http://www.tasteofcinema.com/2014/10-things-quentin-tarantinos-reservoir-dogs-can-teach-you-about-filmmaking/2/
Design as a verb
Design is more about informed intention than it is about creativity.
Image source: http://webdesign.jitheshpr.com/erika-hall-on-evidence-based-design-and-looking-beyond-data/
Erika Hall
http://webdesign.jitheshpr.com/erika-hall-on-evidence-based-design-and-looking-beyond-data/
And now back to the show.
Source: https://www.youtube.com/watch?v=CeG8aChLCc4
https://www.youtube.com/watch?v=CeG8aChLCc4
When did design take over the world and what does that mean for designers?
Good design is good business.
Image source: https://www.youtube.com/watch?v=bPgT8Hl9LXA
Thomas Watson Jr
https://www.youtube.com/watch?v=bPgT8Hl9LXA
January 9, 2007
Image source: http://www.businessinsider.com/revisiting-launch-apple-first-iphone-2015-9
http://www.businessinsider.com/revisiting-launch-apple-first-iphone-2015-9
Opinions on design
Design acquisitions
Source: http://www.slideshare.net/kleinerperkins/design-in-tech-report-2016/8-Timeline_of_DesignInTech_MA_Activity
Frog Flextronics 2004
Method Globallogic 2011
80/20 Square 2012
Cuban Council Google 2012
Hot studio Facebook 2013
Fjord Accenture 2013
Jet Cooper Shopify 2013
Adaptive Path Capital One 2013
Teehan + Lax Facebook 2015
Lunar Design McKinsey 2015
Designit Wipro 2015
Seren Ernst & Young 2015
Akta Salesforce 2015
Chaotic Moon Accenture 2015
Heat Deloitte 2016
http://www.slideshare.net/kleinerperkins/design-in-tech-report-2016/8-Timeline_of_DesignInTech_MA_Activity
Design driven fame and fortune
and fortune
+ = 98.4%
and fortune
The Design Value Index (DVI) is based on a portfolio of 16 publicly traded stocks from companies considered to be design-centric.
Source: http://www.dmi.org/?page=2015DVIandOTW
Apple
Coca-Cola
Ford
Herman-Miller
IBM
Intuit
Nike
Procter & Gamble
SAP
Starbucks
Starwood
Stanley Black & Decker
Steelcase
Target
Walt Disney
Whirlpool
http://www.dmi.org/?page=2015DVIandOTW
and misfortune
For the 6-year period from 2007 to 2012, the Customer Experience Leaders in our study outperformed the broader market the Laggards trailed it by a wide margin.
Source: http://www.watermarkconsult.net/blog/2013/04/02/the-watermark-consulting-2013-customer-experience-roi-study/
http://www.watermarkconsult.net/blog/2013/04/02/the-watermark-consulting-2013-customer-experience-roi-study/
When did design take over the world and what does that mean for designers?
Everyone loves design
Image source: http://www.cluttermagazine.com/news/2012/04/lovebirds-kronk-x-kidrobot-live-and-full-effect
http://www.cluttermagazine.com/news/2012/04/lovebirds-kronk-x-kidrobot-live-and-full-effect
Which means everyone wants to be involved with design
Image source: http://truedollarjournal.blogspot.com/2014/10/too-many-ebola-cooks-in-kitchen-recipe.html
http://truedollarjournal.blogspot.com/2014/10/too-many-ebola-cooks-in-kitchen-recipe.html
Does this mean we need to change what we expect of ourselves as designers?
Image source: https://www.highresolution.design/1-katie-dill/9hg3roxoykjk9kck2n72i4bt0sv433
Im seeing a greater and greater need for designers to think outside the pixels.Katie Dill
https://www.highresolution.design/1-katie-dill/9hg3roxoykjk9kck2n72i4bt0sv433
If you don't like change, you are going to like irrelevance even less.
Image source: http://content.time.com/time/specials/packages/article/0,28804,1863062_1863058_1865215,00.html
Army General Eric Shinseki
http://content.time.com/time/specials/packages/article/0,28804,1863062_1863058_1865215,00.html
So who are we as designers?
Design strategist
Image source: http://nypost.com/2013/12/27/sherlock-holmes-free-to-be-developed-in-us/
http://nypost.com/2013/12/27/sherlock-holmes-free-to-be-developed-in-us/
Your unique position as a designer allows you to connect and empathize with your users so you can inform and drive business decisions.
Image source: http://disneypixar.tumblr.com/post/31084873714/pixar-shorts-day-night-2010
http://disneypixar.tumblr.com/post/31084873714/pixar-shorts-day-night-2010
Design facilitator
Source: http://visitcolumbusga.com/outside/conquer_the_outside
http://visitcolumbusga.com/outside/conquer_the_outside
Image source: https://www.youtube.com/channel/UChQiqNMes9ZwqVgGQYgJv6w
Collaboration is about love and respect. Other people just have different ideas and want their thoughts to be considered equally to yours.Ross Popoff-Walker
https://www.youtube.com/channel/UChQiqNMes9ZwqVgGQYgJv6w
Design contributor
Source: http://www.chainimage.com/image/stuffpoint-fc-barcelona-images-wallpapers-the-first-team-wallpapers
http://www.chainimage.com/image/stuffpoint-fc-barcelona-images-wallpapers-the-first-team-wallpapers
How many are co-designing on a daily basis?
How many of you want to be?
Introducing non-designers to design and the design process is the first step.
It wont happen overnight so youll have work your way into collaboration?
Try starting with something a little more formal.
Source: http://employers-resource.com/not-wear-job-interview/
http://employers-resource.com/not-wear-job-interview/
Sprints
Image source: http://www.joshchoward.com/2016/08/spinning-plates.html
http://www.joshchoward.com/2016/08/spinning-plates.html
Where are you going, who are you going with, and what are you going to do when you get there?
Source: http://boreburn.com/15-secrets-you-didnt-know-about-the-goonies/16045/
http://boreburn.com/15-secrets-you-didnt-know-about-the-goonies/16045/
Problem statement
With
We will be solving
For
By giving them
It will deliver
And success will be measured by
EFFORT TITLE
HUMAN NEED
AUDIENCE
PRODUCT STRATEGY
BUSINESS VALUE
SUCCESS METRIC
Your week at a glance
DAY 110AM - 4PM
Understand the problem
10 AM - 4 PM
Narrow your focus
10 AM - 4 PM
Design & prototype
10 AM - 4 PM
Test & learn
10 AM - 1 PM
Iterate & refine
DAY 2
DAY 3
DAY 4
DAY 5
Location
Image source: http://ednasdesign.com/services/floorplans/
http://ednasdesign.com/services/floorplans/
Breaking the ice, getting people comfortable, and having fun.
Source: http://www.justjared.com/photo-gallery/3178780/taylor-swift-shake-it-off-music-video-01/
http://www.justjared.com/photo-gallery/3178780/taylor-swift-shake-it-off-music-video-01/
Make a monster
The face game
Draw toast
What goes into a successful collaboration session?
Or
What goes into putting anyone into a position where they can design.
Design facilitator
Source: http://visitcolumbusga.com/outside/conquer_the_outside
http://visitcolumbusga.com/outside/conquer_the_outside
Understand the problemDAY 1
Product design, content strategy, visual design, user research, product management, front-end dev, back-end dev, APIs, system architects, business stakeholders, business analysts, brand management, operations, marketing, legal, social media, customer support.
Kickoffs should be to build consensus.
Image source: http://adaptivepath.org/ideas/ux-week-2014-keynote-josh-clark-on-the-future-of-digital-product-design/
Josh Clark
http://adaptivepath.org/ideas/ux-week-2014-keynote-josh-clark-on-the-future-of-digital-product-design/
Share the knowledge
Human needs and business needs
Journey & improv
Narrow your focusDAY 2
Product design, content strategy, visual design, user research, product management, front-end dev, back-end dev,
APIs, system architects, business stakeholders, business analysts, brand management, operations, marketing,
legal, social media, customer support.
Crazy eights
Conversation design
Sketching
Feedback
Iterate and refineDAY 3
Product design, content strategy, visual design, user research, product management, front-end dev, back-end dev,
APIs, system architects, business stakeholders, business analysts, brand management, operations, marketing,
legal, social media, customer support.
Design & prototype
+ &
Test & learnDAY 4
Product design, content strategy, visual design, user research, product management, front-end dev, back-end dev,
APIs, system architects, business stakeholders, business analysts, brand management, operations, marketing,
legal, social media, customer support.
In a labWhere your users liveAs a group over drinksRemoteOn the street
Iterate and refineDAY 5
Product design, content strategy, visual design, user research, product management, front-end dev, back-end dev,
APIs, system architects, business stakeholders, business analysts, brand management, operations, marketing,
legal, social media, customer support.
Where do we go next
Workshops
Sprints
Does it work?
We, not me
Source: cdn.playbuzz.com/cdn/e5a75f18-537c-48cb-9148-75fa0e2738ae/0e84dfb2-5b38-4545-8898-dfafba54b42e.jpg
http://cdn.playbuzz.com/cdn/e5a75f18-537c-48cb-9148-75fa0e2738ae/0e84dfb2-5b38-4545-8898-dfafba54b42e.jpg
Can anyone design?
What does that mean for the Designer?
The process of pulling big ideas out of the minds of a team into concrete notes and sketches may be the most important skill a designer can offer.
Source: http://volumeone.org/articles/2010/05/06/1397_Questioning_the_Locals_Mona_Lisa
Steven Garrity
http://volumeone.org/articles/2010/05/06/1397_Questioning_the_Locals_Mona_Lisa
Questions?
Thanks!
Hit me up on Twitter at @sco_chi to talk more.