2013/14AUTISM SAANNUALREPORT
AUTISM SA ANNUAL REPORT 2013/14
ANNUAL REPORT 2013/14
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2
OUR VALUES:TOGETHER WE STRIVE
CURIOSITY IN OUR THINKINGTRUTH IN DECISION MAKINGCOURAGE TO TAKE ACTIONRESPECT FOR EACH OTHER
ADVENTURE IN HOW WE DO THINGSCELEBRATE EFFORT THAT CONTRIBUTES TO MAKING
THE WORKPLACE BETTER
OUR VALUES:TOGETHER WE STRIVE
CURIOSITY IN OUR THINKINGTRUTH IN DECISION MAKINGCOURAGE TO TAKE ACTIONRESPECT FOR EACH OTHER
ADVENTURE IN HOW WE DO THINGSCELEBRATE EFFORT THAT CONTRIBUTES TO MAKING
THE WORKPLACE BETTER
ANNUAL REPORT 2013/14
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CONTENTS
President’s Report p04
CEO’s Report p06
Autism SA’s Board of Directors p08
Autism SA Governance Statement p09
The Treasurer’s Report p10
Autism SA Highlights p14
APAC 13 - True Colours p16
Early Intervention & Clinic Services p18
Education & Training Services p20
Family & Community Services p22
Autism Advisor Programs SA & NT p24
Social Media p26
Our New Website p27
Workforce Development p29
Thank You & Recognition p30
“THE PROGRAM IS FANTASTIC…
BECAUSE OF THE FRIENDLINESS
OF STAFF & THE UNCONDITIONAL
ACCEPTANCE HE RECEIVES.”
– Autism SA Weekend Respite
ANNUAL REPORT 2013/14
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PRESIDENT’S REPORT
This year, our 50th year of service, has marked a significant year for Autism SA with a number of new beginnings and endings as we continue to stride into the National Disability Insurance Scheme (NDIS) era. The core of Autism SA’s focus remains, however, in being a strong voice as a peak body advocate and specialising in services that recognise the unique differences and ability of Autism Spectrum Disorder (ASD) rather than diluting the specialist value that we have.
To this end, as one of Australia’s most recognised and influential agencies, Autism SA has continued to expend considerable effort to benefit the ASD community, both locally and nationally, by increasing the awareness of, and support for, the special attributes and many contributions made by people on the Autism Spectrum who are living and working in the community.
In particular, as the NDIS gathers momentum, it has been important and necessary as a peak body advocate that we continue to partner and work with decision makers and stakeholders to provide ready access to critical information that is sensitive to the needs of people with ASD. There have been many briefings, workshops, working groups, NDIS board participation and visits to policy makers to achieve this.
We have also continued and expanded our partnerships with other significant disability providers, both locally and nationally, to provide ASD expertise or to complement other areas related to ASD to provide better quality, range and accessibility to the ASD community. This national reach also allows us to better enhance our offerings to all clients.
Internally we continue to evolve with a person-centred service and support focus to provide innovation, growth and service excellence to benefit our clients and community. This includes improved methods for the community to be involved in decision-making and representation across our organisation. Autism SA currently has more than 8,000 people registered for services.
Events of significant note that signalled new beginnings included:
• Transitioned from an incorporated associationto a company limited by guarantee under the Corporations Act 2001(Cth). This enables Autism SA to see a greater system of accountability, greater representation of members, and more opportunity to attract funding and extend the delivery of much needed services;
• Successful implementation of the children’s launchsite for the National Disability Insurance Scheme (NDIS);
“NOTHING ABOUT US,
WITHOUT US.”– Ari Ne’eman, US National
Council on Disability and presenter at APAC 13
Conference.
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PRESIDENT’S REPORT
• The national and international success of theTrueColours Asia Pacific Autism Conference (APAC 13). Autism SA hosted this conference with the concerted effort to have people with an ASD at the very centre who are experts in the lived experience – to celebrate: to be bold, be brave and be brilliant as we collectively create a great life;
• AutismSAalsoleadthewaywiththeFutureLeadersprogram launch and significant contribution at APAC 13, an initiative inspired by Judy Brewer, ASD parent advocate.
There was also a significant ending for Autism SA this financial year with the announcement of our long standing and respected CEO, Jon Martin’s resignation, after 11 years in the role. We would like to take this opportunity to recognise and congratulate Jon on his outstanding leadership, commitment and resilience to provide Autism SA with a strong foundation to tackle the challenges and opportunities ahead.
Entering a new era, we continue to relish the opportunities and challenges emerging in this promising NDIS landscape. There will be many exciting announcements to be made by Autism SA in 2014/15 financial year that benefits the Autism community. This includes innovative services, partnerships and other strategic initiatives, ranging across the life span from early intervention, school age and adulthood.
We also look forward to announcing and working with a committed and experienced CEO that will be at the helm. We welcome you to keep up to date with our future announcements via our various social media including improved customer focused website, Facebook page and Autism SA InfoMail e-newsletter.
Most importantly, on behalf of Autism SA, I acknowledge and thank our community for their continuing contribution, support and commitment - people with an ASD and their families, members, business and community partners, staff, volunteers, outgoing CEO, the leadership team, acting CEO and the Board. These continued efforts enable us to be better positioned to respond and facilitate opportunities and inclusion to meet our vision of a society that enables people living with ASD to get the most out of life.
Jenny Karavolos, President
Jenny Karavolos, President
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CEO’S REPORT
Celebrating our 50th year of service, we have continued to lead the way in the provision of autism specific services in South Australia. In embracing the significant national disability reform, Autism SA has prided itself on delivering person-centered services and support that ensures our society will enable people living with ASD to get the most out of life.
This has been underpinned by the significant workforce development efforts of the staff to achieve responsive, effective and skill based expertise. The staff ’s considerable contributions have been recognised in the first Autism SA Staff Team and Recognition (STAR) Awards.
The launch of the new Autism SA website also facilitates increased channels for reaching the ASD community and business partners to communicate clear and concise information and pathways.
We also continue to position the organisation for a strong and steady future; campaigning for improved life outcomes for people with ASD.
Key organisational updates are summarised below:
Autism SA Strategic Plan 2013-16
In a vibrant and colourful year, Autism SA has continued living and breathing the Strategic Plan 2013-16. This year has concentrated on further progressing the transformation towards person-centred services, delivering the very best services and outcomes and creating a workplace where our people will perform at their best. There has been a focus on being the sector authority for influencing and leading social policy for continued preparation for the ever changing disability environment and needs of individuals with ASD.
The strategic plan’s seven key messages are:
• Theconsumerisatthecentreofeverythingwedo;
• Serviceproviderofchoice;
• Asecureandcertainfuture;
• Developingmoreofwhatpeoplewant;
• Astrongvoicefor,andwith,theautismcommunity;
• Greatstaffandgreatsystems;and
• Campaigning,communicating,connecting.
6-17 YEARS: 5,534 CLIENTSOVER 18: 2,161 CLIENTS
1-5 Y EARS: 449 CLIENTS
PEOPLE WITH ASD REGISTERED FOR SERVICES AT AUTISM SA. TOTAL 8,144 CLIENTS
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CEO’S REPORT
State-wide Autism Project (SWAP)
The 2013/14 reporting period has seen Autism SA implement of number of initiatives arising from the SWAP and begin to realise the outcomes. This is supported by Hon. Tony Piccolo MP (Minister for Disabilities) and the Department for Communities and Social Inclusion. Initiatives undertaken to date include:
• theestablishmentofapartnershipwithPsychmedthatcontributes to fulfilling a need for training for mental health professionals, specialist services and networks for referrals for 15-20 year olds;
• communication methods to consider user friendlyinformation that is clear, concise and consistent in order to support individuals and families and other professionals regarding the various ASD pathways emerging with NDIS;
• workingwithfamilieswithagoalsettingtooltoensurethatthey are prepared and supported for entering the NDIS;
• enabling iModeling, an evidence based socialdevelopment program concept, as an online program. iMsocial™ (www.imsocial.org.au) is a 34 session program with targeted learning areas aimed to build a social toolbox of skills that will help children to interact with peers and build friendships.
There are many more initiatives that we look forward to implementing and releasing in 2014/15 financial year.
The National Disability Insurance (NDIS)Scheme Launch
The roll out of the NDIS in South Australia began in July 2013 for 0-5 year olds. This has begun to change the face of the provision of disability services in Australia. In South Australia, by July 2014, more than 3,500 individuals were identified as eligible, with 2,387 applying for the scheme and 1,629 with plans in place. 33% of these individuals have Autism Spectrum or related disorders. The 6-13 year age cohort is targeted to commence in January 2015.
Autism SA has also been working closely with the National Disability Insurance Agency (NDIA), both locally and nationally, to provide advice, information and support specific to critical issues relating to ASD. The NDIA have acknowledged in external forums that the changing environment will be challenging for families and agencies as it takes shape. Autism SA’s commitment will be to continue to play a constructive key role in shaping the future of the NDIS for the benefit of the ASD community.
LouiseDavies,ActingChiefExecutiveOfficer
LouiseDavies, Acting Chief Executive Officer
ANNUAL REPORT 2013/14
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AUTISM SA’S BOARD OF DIRECTORS
Autism SA’s Board of Directors
Autism SA has a diverse board structured to represent the interests of the ASD community and to bring a range of expertise to ensure the effective governance of the organisation. The 2013/14 Board of Directors was comprised of the following people:
Jenny Karavolos B.Acc, CPA, MBA (Brooke Scholar), AIPM President Board Appointed Director
Troy Mohler B.Com Treasurer Board Appointed Director
Raphael Murphy B.Bus (Mkt), MPASR, QPMR (AMSRS) Vice President Client Representative Director
Jon Martin BA (Psych), Grad Dip (Psych), Grad Cert (HR Mgmt)
Company Secretary Office Bearer
LukeDale BComm,LLB(Hons),GDLP Board Appointed Director
Peter Davey MBA Board Appointed Director
Darren Gibbins MBA, Dip Mgmt Board Appointed Director
Amanda Harris BSc(Hons), Grad Dip (App Psych), Registered Psychologist
Financial Member elected by staff Retired- 14-10-2013
DavidLigertwood LLB Client Representative Director Retired-14-10-2013
Andrew Williams MBA, B.Mgmt, Dip IT Client Representative Director
A SECURE AND CERTAIN FUTURE
- PROVIDE STRONG,
DEPENDABLE AND INNOVATIVE GOVERNANCE.
– Autism SA Strategic Plan 2013-16
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AUTISM SA GOVERNANCE STATEMENT
The Board is required to act in accordance with the objects of the Autism SA Constitution to:
1. Lead performance improvement of Autism SAthrough strategy formulation, policy development and monitoring management actions; and
2. Ensure compliance of Autism SA and the correct conduct of Directors both as individuals and collectively, as a Board.
The Board is comprised of no less than six and no more than nine Directors, and will include two Client Representative Directors, between three and six Board Appointed Directors with the skills and expertise that the Board determines it requires, and the Managing Director of the Company. Subcommittees of the Board include the Finance Committee, Professional Practice Committee and Workplace Health and Safety Committee.
Corporate Governance Statement
The Charter clarifies the responsibilities and boundaries of the Board in setting the strategy and direction of Autism SA and managing and controlling the organisation.
As extracted from Autism SA’s Board Charter “Autism SAisaCompanyLimitedbyGuaranteeandoperatesasa non-for-profit organisation with the status of a health promotion charity. It is governed by a constitution approved by members”.
Membership
Membership of the Company comprises of two classes: Ordinary Members and Associate Members who pay an annual fee. For further information regarding organisational membership please refer to the constitution of Autism SA published publicly on the Company website at www.autismsa.org.au.
Ethical Standards
Autism SA is committed to maintaining the highest of ethical standards. The organisation follows good practice in governance to ensure integrity and influence. To this end the Company has developed extensive policies and maintains third party certification against the Service Excellence Framework (SEF) as part of our quality assurance and continuous improvement framework.
Privacy Policy
Autism SA values support from the community and is committed to ensuring the privacy of the personal information that is entrusted to the organisation. The respect for privacy forms part of the ongoing trust the organisation wishes to maintain with stakeholders.
Further details regarding the Board and Autism SA’s financial position are outlined in the audited Financial report for the year ended 30 June 2014. This is enclosed as an insert with this publication. This report can also be obtained online from www.autismsa.org.au/governance.
A DIVERSE BOARD… TO BRING A RANGE OF EXPERTISE.
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TREASURER’S REPORT
In summary, Autism SA has also performed well financially. The total income for the consolidated entity for this financial year has increased by 26%, compared to last year. This is primarily due to the very successful APAC 13 conference held by Autism SA and a 6% increase in Government funding over the level received in the previous year.
There has been an increase in expenses of 19% as compared to last year. This is largely attributed to expenses relating to hosting APAC 13 and a 10% increase in staffing costs. Autism SA has also retained a strong capital base, with a sufficient level of Assets and Equity to sustain the organisation’s financial stability in the foreseeable future.
The financial performance, as presented below, has been audited by Deloitte Touche Tohmatsu.
Table 1 - Profit & Loss Position 2013/14 2012/13 % change
Operating Revenue 9,945,049 7,876,562 26%
Operating Expenses (9,455,326) (7,942,897) 19%
Net surplus/(deficit) 489,723 (66,335) 838%
DIVERSIFY AND ENSURE THE LONG-TERM
SUSTAINABILITY OF OUR SERVICE
OFFERINGS.– Autism SA
Strategic Plan 2013-16
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TREASURER’S REPORT
Profit and Loss Position
The net financial result for the combined activities of the Autism Association of SA and the Autism Trust Fund of SA (the ‘Consolidated Entity’) is a profit of $489,723. This is a significant improvement from the 2012/13 loss of $66,335 (Table 1).
Key points of significance are:
Revenue
1. State Government revenue (block and individualised funding) increase of 20%
2. Commonwealth Government (block) Funding decreased by 12%
3. Investment revenue down by 9%
4. Fee for service revenue increased by 179%
5. Special Purpose Grants revenue decreased by 11%.
Expenses
The total operating expenses for 2013/14 have increased by 19%, compared to the previous year.
Significant points are:
1. Employee benefits increased by 10% due to provision of services required for additional grant funding and an increase in salaries as a result of the Enterprise Agreement
3. Program Expenses increased by 189%, primarily due to APAC 13 conference expenses.
Operating Revenue2013/142012/13
26%
Troy Mohler, Treasurer
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TREASURER’S REPORT
Table 2 - Balance Sheet As at 30/6/14 As at 30/6/13 % change
Current Assets 1,144,642 1,394,683 -18%
Non Current Assets
Property & Equipment 1,713,127 1,731,747 -1%
Investment Portfolio 1,716,727 1,520,811 13%
Intangible Assets 146,043 268,382 -46%
Total Assets 4,720,539 4,915,623 -4%
CurrentLiabilities 1,336,095 2,143,809 -38%
NonCurrentLiabilities 147,228 167,687 -12%
Total Liabilities 1,483,323 2,311,496 -36%
Net Assets 3,237,215 2,604,127 24%
Balance Sheet
The Consolidated Entity net asset position at 30 June 2014 has improved by 24% in comparison to last year.
Significant points include:
1. A decrease in Current Assets due to lower grant funding being received in advance, as well as an inflation in 2012/13 due to prepayments of expenditure for APAC 13 conference.
2. Strong capital growth in the investment portfolio, despite reduced income from investments.
3. A decrease in Intangible Assets due to the cancellation of an IT Project.
4. Grants in Advance reduced significantly, reflecting the changing environment where increasing levels of funding is claimed after service is provided.
5. Prepaid income reduced significantly due to an inflation in 2012/13 resulting from prepayment of registration fees for the APAC 13 conference.
6. A decrease in Non Current liabilities as loans are paid off, without significant new borrowings in 2013/14.
Net Assets2013/142012/13
24%
AUTISM SA ANNUAL REPORT 2013/14
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ANNUAL REPORT 2013/14
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AUTISM SA HIGHLIGHTS
APRIL
1
50 YEARS OF PROVIDING SERVICES
At the 2014 Autism SA Recognition Awards, Autism SA celebrated 50 years of autism services in
South Australia.
Autism SA’s Patron, the Governor of South Australia, was our guest of honour and officially recognised the achievements of the organisation
over the past 50 years.
50 years on, Autism SA is one of the largest ASD service
providers in the country, with many young children, teenagers, adults, families, carers and professionals reaching out to Autism SA for
support.
AwARENESS StAllSAutism SA hosted four awareness
stalls during Autism Month: One in Rundle Mall and Three at Westfield Shopping Centres,
reaching more than 1,000 people and helping raise awareness and understanding of ASD
in the community.
There were a number of stalls displayed in regional areas including Port Pirie, Mount Gambier, Keith,
Gawler and Kangaroo Island.
AUtISM MONtH50 individuals and organisations fundraised on our behalf during
Autism Month (April 2014).
$20,000 was raised in support of the work of Autism SA.
34,034 Facebook users were recorded talking about
Autism SA, with 186 new ‘likes’ during the month.
There were 80,568 engaged users (people clicking on any of our
content) and our stories reached a total of 754,993 people,
which helped us spread the word about events and activities
during the month.
50
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AUTISM SA HIGHLIGHTS
iMODElINGA full evaluation of the Telstra
Foundation iModeling Projects has been prepared by the Disabilities Research Unit at the University of
Adelaide and is available at www.imsocial.org.au.
97% of parents reported that the program had improved the social
skills of their child with ASD.
82% of parents reported that the program had improved the self-
protective behaviours of their child.
82% of parents reported that the program had reduced the problematic social behaviours
of their child.
PUblIC SPEAkINGAutism SA made 150 general
awareness public speaking appearances across South Australia
during the year.
This included 35 regional presentations as well as 40 local
presentationstoRotaryandLionsclubs around South Australia.
Public presentations contribute towards creating community understanding and greater
acceptance of people with ASD.
EDUCAtION ON DEMANDAutism SA provides a diverse and wide range of educational training
courses and this year responded to parent demands with the addition of ‘A One Day Workshop with MarkLeMessurier’.Morethan
200 delegates attended with 80% rating the workshop as an excellent
learning opportunity.
“A fun, interactive, informative, easy to understand workshop”
– Workshop Delegate
“Thank you for making this a joint event for parents and educators. A holistic approach that works”
– Workshop Delegate
“THE CHANGE IN SOCIAL
INTERACTION IS OVERWHELMING. EVERYONE HAS
NOTICED”– Parent, iModeling
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APAC 13 - TRUE COLOURS
From 8-10 August 2013, Autism SA hosted the 2013 Asia Pacific Autism Conference – True Colours at the Adelaide Convention Centre. The conference encouraged people to be bold, be brave, be brilliant as we collectively create a great life for people with ASD. The conference program featured the latest innovations and ground breaking research. A key focus for 2013 was to have people with ASD at the very centre of the conference, to embark on a shared journey of discovery.
Despite people with ASD being the reason for the conference, attendance rates of this most important grouping are generally less than 2% of the delegates however, the APAC 13 attendance rate of people with ASD was closer to 10%.
Key initiatives included:The Future Leaders Program(comprising of 24 people with ASD), a conference app, special interest group meetings, Company @ performances, ASD accessibility features and True Colours branding.
A wide range of leading international and national speakers came together to exchange ideas on current scientific findings and best-practice in working with children and adults with ASD.
Overall the conference was a great success. The conference received extensive TV, radio and press coverage, increasing awareness of ASD.
The program included nine Plenary Keynote, 12 Keynote Symposium and 36 Concurrent Speaker Sessions. A call for papers issued to the ASD community resulted in 307 submissions from researchers, parents/carers, academics, service providers, health professionals and people with ASD. Abstracts were submitted via an online portal where 45 national and international reviewers participated in the online review process. Of the submitted abstracts, 120 were accepted for presentations over 36 concurrent sessions within four topic streams, along with 50 poster presentations.
Welcome Reception
With almost 800 delegates attending the Welcome Reception on the first day of the conference the evening was abuzz, with entertainment including a juggler, acrobats and Brazilian dancers.
Awards for APAC 13 were presented to Robert van Barneveld, Judy Brewer, Professor Jacqui Roberts andDr.WendyLawson.
‘APAC13 WAS A SHINING EXAMPLE
OF TRUE INTEGRATION & COLLABORATION
BETWEEN ALL PARTS OF
THE AUTISM COMMUNITY… ONE OF THE BEST
CONFERENCES I HAVE EVER
PRESENTED AT.’– Dr Stephen Shore, Adelphi
University, USA
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APAC 13 - TRUE COLOURS
Somewhere Over the Rainbow - International Gala Dinner
As a fitting finale to the conference the Autism SA Volunteer Events Committee hosted the Gala Dinner held on the Saturday night. Inspired by the theme from the classical Hollywood film, The Wizard of Oz; the night took guests on a journey through ‘autism history’ and showcased great milestones since the establishment of Autism SA in 1964. Conference delegates from around the world and local supporters, were enticed with chilled South Australian beer, wine and produce, incorporating a gourmet three course meal and exclusive entertainment.
The event helped to raise more than $40,000 net to support the work of Autism SA and was proudly sponsored by Boileau, Ballast Stone Wines, Coopers Brewery, Ouwens Casserly, Baiada Steggles, Queens Court Press and DBG Technologies.
520 INtERNAtIONAl GAlA DINNER GUEStS
1080 PEOPlE AttENDED APAC 13 tRUE COlOURS
800 CONFERENCE DElEGAtES AttENDED APAC 13 - tRUE COlOURSwElCOME RECEPtION
Top:FutureLeadersDelegates.Bottom:AutismSACEO,JonMartinwithGalaDinnerentertainers
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EARLY INTERVENTION AND CLINIC SERVICES
123111
385099
541
1080PEOPlE wERE DIAGNOSED IN SA
RECEIVED OCCUPAtIONAl tHERAPY IN MEtRO ADElAIDE
RECEIVED SPEECH PAtHOlOGY IN MEtRO ADElAIDE
RECEIVED CONSUltANCY SERVICES IN MEtRO ADElAIDE
AttENDED FOUNDAtION SkIllS GROUP
IN OUtREACH REGIONS RECEIVED A SERVICE IN A kINDERGARtEN OR SCHOOl ENVIRONMENt
580,670minutes
Early In
tervention Services Provided
*
*
*
*under 6 not at school
ANNUAL REPORT 2013/14
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PARENT TESTIMONIALS
“MY CHILD HAS IMPROVED IN MANY AREAS
SINCE COMMENCING OT SESSIONS.
MY CHILD’S FINE MOTOR SKILLS HAVE IMPROVED AS WELL AS HIS ATTENTION
SPAN. I AM EXTREMELY HAPPY WITH THE PROGRAM; NO IMPROVEMENTS
NEEDED.”
“THE IMPROVEMENT IN MY CHILD’S
SPEECH & VERBAL COMMUNICATION
AS A RESULT OF HIS SPEECH SESSIONS WAS
NOTHING SHORT OF AMAzING.”
“THE CHANGES IN MY CHILD IS
MORE THAN I EVER THOUGHT
POSSIBLE IN 10 WEEKS OF
SPEECH THERAPY. THE THERAPY IN OUR HOME WAS EXCELLENT, THE
USE OF A CHOICE BOARD WAS
GREAT.”
“I’M GLAD THAT AUTISM SA GAVE
US USEFUL INFORMATION
AND WE AS PARENTS CAN
TRUST THEM TO DELIVER THE BEST SERVICE
FOR OUR KIDS.”
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EDUCATION AND TRAINING SERVICES
20%Students
receiving InclusionFacilitator Support witha focus on social skill
development
achieved their goals in the allocated timeframe.
made some progress and continue working towards achieving their goal.
74%
Request forServices receivedfor support within
the schoolenvironment
(Priority 1 and 2) were responded to within 7 days.
92%
Trainingattendeesstronglyagreed
that the presenters for the workshops were knowledgeable, able to answer
questions well, and had good interpersonal skills.
96%
Trainingattendeesstronglyagreed
that the content exceeded their expectations of the workshop in
terms of content, sequence and place.
92%
10%Students receivingInclusion Facilitator
Support with a focus on self-regulation and decreasing anxiety
achieved their goals in the allocated timeframe.
made some progress and continue working towards achieving their goal.
87%
571ParticipantsattendedtheProfessionalDevelopmentLearningSeriesWorkshops.
Clients in Outreach regions received a service in a Kindergarten or School Environment.
676Received a service by a
member of the School Inclusion Program team (Consultant/Facilitator/Speech or Occupational Therapy).
2,070CLIENTS
represents 10 people
ANNUAL REPORT 2013/14
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21
“AN EXCELLENT PRESENTATION. RELEVANT, PRACTICAL AND EXTREMELY HELPFUL! VERY
UNDERSTANDING OF CLASSROOM COMPLEXITIES.”– Best Practice for Engaging Students with ASD 1st September 2014.
“LOTS OF PRACTICAL IDEAS TO
LEAVE WITH… AND FRIENDLY AND HELPFUL PRESENTERS.”
– Training Participant
“GREAT, OUTSTANDING INFORMATION AND
PRESENTERS.”– Developing Social Understanding 11th August 2014
“THANKS GIRLS! ONCE AGAIN YOU WERE BRILLIANT!”
– Proactive Prevention of Meltdowns 19th June 2014
“WE ARE VERY MUCH LOOKING FORWARD TO ENACTING AND
EXPERIMENTING WITH THE EARLY INFORMATION SHARED BY AUTISM SA
DURING HER FIRST DAY HERE.”
– Teacher
TESTIMONIALS
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22
FAMILY AND COMMUNITY SERVICES
AttENDED COUNSEllING SESSIONS INClUDING FAMIlY wORkSHOPS
wEEkEND RESPItE PlACES PROVIDED 393 AttENDED OUR DAY OPtIONS PROGRAM 14RECEIVED tAIlORED SUPPORt PACkAGES 11
AttENDED SCHOOl HOlIDAY PlACES
470
611
719
SAS received719 notifications and successfully registered
611 for serviceswith Autism SA
This is a registration rate of 85%compared to 89% in the 2012/2013 year
and 91% in the 2011/2012 year.
5,001AUtISM SA INFOlINE RECEIVED
CAll
S “HE SEEMS SO MUCH HAPPIER WHEN WE PICK HIM
UP AND DROP HIM OFF! I ALSO HAVE NOTICED
HE IS MORE ENGAGED… WE ARE DEFINITELY MAKING
PROGRESS”– Individualised Funding Agreement
930
Above: Team recipients of the Kate Parker Exemplary Service Award
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TESTIMONIALS
“MY SON HAD A WONDERFUL TIME AT RESPITE ON THE WEEKEND. HE WAS SO RELAXED AND HAPPY WHEN WE GOT
THERE BUT HE DIDN’T WANT TO COME HOME. THIS MORNING HE CRIED AND WANTED TO GO BACK TO THE ‘FUN HOUSE’. I CAN’T THANKYOU ENOUGH. I AM SO IMPRESSED BY THIS PROGRAM AND CAN’T WAIT FOR HIM TO ATTEND AGAIN.”
– Parent (Weekend and School Respite)
“OUR EXPERIENCE OF BOTH THE WEEKEND AND THE SCHOOL HOLIDAY RESPITE PROGRAMS HAVE BEEN FANTASTIC. OUR SON LOVES COMING TO BOTH. MOSTLY, BECAUSE OF THE
FRIENDLINESS OF STAFF AND THE UNCONDITIONAL ACCEPTANCE HE RECEIVES WHEN HE GOES THERE. THE PROGRAM WORKS SO
WELL AND WE THINK IT’S BECAUSE IT’S COORDINATED SO WELL.”– Parent (Community Services - Respite House)
“THANKS VERY MUCH FOR YOUR HELP
TODAY. IT WAS VERY USEFUL. YOU SPENT A
LONG TIME WITH ME AND I AM
VERY GRATEFUL.”– Family Member (Spectrum
Advisory Services)
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AUTISM ADVISOR PROGRAM (SA & NT)
68
68Northern Territory
Families registered with Helping Children with
Autism (HCWA)
95.2% of respondents indicated that they were very satisfiedwith the service, support, and
information they receive.
95%
A highlight for the year was the co-ordination of two Autism SA workshops for families and services in Alice Springs and Darwin - ‘The Incredible 5 Point Scale’ and ‘The Hidden Curriculum’. The workshops were delivered by Autism SA’s Education and Training Officer. They were very successful in both locations with requests for further workshops in the future.
The most successful achievement this year for the Autism Advisor Program was to present its second ASD Expo ‘ASD EX 2014’ for parents, carers and their families on 14th April 2014. ASD EX had 32 stall holders and close to 300 parents, carers and children attended on the day. Much fun was had by all.
All families receive a quarterly newsletter to maintain connections and provide up to date information about the Advisor Program and other services relevant to them.
Nt wORkSHOPS
ASDEx 2014
UP tO DAtE
28248
South AustralianFamilies registered with Helping Children with
Autism (HCWA)
220 received a face to facevisit from an Advisor.
The remaining 28 from regional areashaving contact with an Advisor via telephone.
220
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TESTIMONIALS
“THE AUTISM ADVISOR UNDERSTOOD MY DISTRESS AND UNCERTAINTY AND WAS CALM AND REASSURING – I CAN’T
THANK HER ENOUGH FOR HER HELP AND SUPPORT.”– South Australian Family
“THE FACT THAT EVERYTHING IS DISCUSSED IN LAYMAN’S TERMS HELPS
ME TO UNDERSTAND
ASD.” – Northern Territory Family
“ADVISOR WAS FANTASTIC – SHE ANSWERED MY qUERIES (I.E. LET ME INTERRUPT HER!) AND THEN CONTINUED ON,
VERY PROFESSIONALLY.”– South Australian Family
“VERY HELPFUL, SUPPORTIVE AND APPROACHABLE.”
– Northern Territory Family
“KEEP UP THE GOOD WORK, WE ARE VERY GRATEFUL FOR
ALL THEIR SUPPORT.”– Northern Territory Family
“WE CAME IN WITH SOME UNCERTAINTIES. BUT WITH ALL INFO PROVIDED, WE’RE NOW PRETTY CLEAR ON WHAT WE NEED TO DO. GRATEFUL FOR
ALL THE SUPPORT PROVIDED.”– South Australian Family
ANNUAL REPORT 2013/14
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26
Social media continues to play an important part in our daily marketing and communications, with Facebook, Twitter and Instagram providing platforms to reach the broader community, sharing our ongoing events, workshops and awareness campaigns.
With the use of these various social media channels, we have seen a steady increase in followers and engaged and interactive users since 2012.
Our Facebook page has seen an increase of 55% in ‘Likes’, with every post receiving a new follower andsupporter for the organisation. Our engaged consumers now average at 2,300 people per month, interacting with our online content, sharing our stories and adding their own contributions. As each Facebook user interacts with our page, our reach expands to over 32,000 people each month.
This has proven to be an invaluable asset to our community, giving parents and carers a forum to ask questions and share their own experiences of success and patience.
Our presence on Instagram and Twitter is growing exponentially - especially through the use of our awareness hashtag campaign #iknowasd. This allows us to use all our social media platforms to filter and direct our community to a single thread of conversation focused around the organisation and ASD.
Our Twitter account has seen a 33% increase in followers and interactions with people following our posts and retweeting our information about events and workshops.
SOCIAL MEDIA
PEOPlE INtERACtING MONtHlY
2,300
PEOPlE REACHED MONtHlY
32,000
FACEbOOk COMMUNItY GROwtH
55%
twIttER COMMUNItY GROwtH
33%
ANNUAL REPORT 2013/14
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27
OUR NEW WEBSITE
In April 2014, the organisation launched its new website. The site has been designed to provide clear pathways for visitors with concise information and an easy to navigate interface. The user friendly homepage now offers an interactive forum and blog for users to connect with Autism SA and better reflects the organisation’s brand identity.
As at 30 June 2014 more than 12,400 people accessed the new Autism SA website.
If you haven’t already, please make the time to visit our new website at www.autismsa.org.au. Your feedback and comments are always welcome.
tOtAl wEbSItE USERS
tOtAl wEbPAGE VIEwS
8,030
46,718
54.8%
45.2%
Who is visitingour website?
NEW VISITORS
RETURN
ING VI
SITOR
S
12,430 PEOPlE HAVE ACCESSED tHE NEw AUtISM SA wEbSItE
(1 April 2014 – 30 June 2014)
“YOUR NEW SITE IS COMPREHENSIVE,
INFORMATIVE AND EASY TO USE.
I PARTICULARLY LIKE THE FEEDBACK AND ENqUIRIES SECTION
AS I ALWAYS GET A qUICK RESPONSE”
– Website User
AUTISM SA ANNUAL REPORT 2013/14
ANNUAL REPORT 2013/14
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28
PAGE
29ANNUAL REPORT
2013/14
WORKFORCE DEVELOPMENT
Significant workforce development efforts have been possible with the appointment of a Workforce Development Project Officer from the third quarter of the financial year.
The staff have quickly taken up the challenge in a short time frame to optimise workforce engagement, capacity and leadership. The positive workplace culture and commitment is evidenced by the number of key achievements across the areas of enhancing the responsive, effective and skill based expertise, internal service delivery ethos and efficient systems and policies.
The workforce development initiatives identified will continue to come to life in the next financial year as the organisation evolves to meet the changing NDIS environment.
The positive impact on the culture is demonstrated by the end results in the service delivery to our respected clients.
Workplace Gender Equality Report
In accordance with the requirements of the Workplace Gender Equality Act 2012 (Act), on 25 June 2014, Autism SA lodged its annual public report with the Workplace Gender Equality Agency.
The report is available on the Autism SA website at www.autismsa.org.au/governance
Totalstaff turnoverfor 2013/14is 18.60 %
(with Retirements/ Resignations only accounting for 16.28%)
This is less than industryaverage for Community Services
which is 20%.
18.6%
16.28%
16.28%
2011
/12
11.67%
2012
/13
21.19%
2013
/14
ACtU
Al t
URNO
VER
Totalstaff turnoverfor 2013/14is 18.60 %
(with Retirements/ Resignations only accounting for 16.28%)
This is less than industryaverage for Community Services
which is 20%.
18.6%
16.28%
ANNUAL REPORT 2013/14
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30
THANK YOU AND RECOGNITION
2013 STAFF TEAM AND RECOGNITION (STAR) AWARDS:
Shooting Star Award
RECIPIENT: Keith Hoskins & Bonnie Hand
SPECiALCOMMENDATiON: Jade Bilusich & Brooke Dolling
Supernova Award
RECIPIENT: Emma Brewis
SPECiALCOMMENDATiON: Janine Fisher
Starburst Award
RECIPIENT: Brenda Gruden
SPECiALCOMMENDATiON: William Scarce
Stellar Award
RECIPIENT: Alison Gallo
SPECiALCOMMENDATiON: Greg Healy
Constellation Award
RECIPIENT: Autism Advisor Program SA/NT & Marketing & Communications
SPECiALCOMMENDATiON: Teva’s Team, Community Services
2014 AUTISM SA RECOGNITION AWARDS:
The Hilary Johnson Professional Achievement Award
RECIPIENT: Dr Richard Cockington
SPECiALCOMMENDATiON:JennaSchaefer
The Kate Parker Exemplary Service Award
RECIPIENT: APAC 13 Committee
SPECiALCOMMENDATiON:AnitaHoppo
Business Partnership Award
RECiPiENT:AdelaideAirportLtd
SPECiALCOMMENDATiONS:AnglicareSADaphneStreetAutismSpecificEarlyLearningandCareCentre& Nippy’s Fruit Juices
Patronage Award
RECIPIENT: MRS Property
SPECiALCOMMENDATiONS:AngelaCutriand theSanGiorgioLaMolaraCommunityCentre& Harvey Norman City Cross
ANNUAL REPORT 2013/14
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THANK YOU AND RECOGNITION
Parent/Carer Award
RECIPIENT: Ray & Kathy Duthy
SPECiAL COMMENDATiONS: Samantha Forsyth &CassandraLetton
Individual Achievement Award (12 years & younger)
RECIPIENT: Davis Irvin-Speck
SPECiALCOMMENDATiON:DylanWard
ENCOURAGEMENT AWARDS: Cooper Barton, TristanLetton-Williams,JoeMeasday,LachlanPerry&Thalia Waack
Individual Achievement Award (13 years & older)
RECIPIENT: Samuel von Einem
SPECiALCOMMENDATiONS:LeeanneMarshall&David Palmer
ENCOURAGEMENT AWARDS: Melissa Kirkman & Asha Tulloch-Hoskins
Autism Ambassador Award
RECIPIENT: Jean Boulter
SPECiALCOMMENDATiON:ianWard
Patron Ambassador Award (Special Award)
RECIPIENT: Baiada Steggles
Honorary Autism Ambassador Award (Special Award)
RECIPIENT: Jon Martin
Recognising Ongoing Staff Commitment
Autism SA recognise staff members who have reached pinnacle milestones within the organisation. This year the following staff were recognised for :
5 Years of Service
Natasha Boots, Tracey Pinter, Vijender Singh, Sharon Stansbury, Carissa Walker, Niki Welz
10 Years of Service
Michael Heathcote, Paul Moroney, David Palmer, Michael Scicluna
15 Years of Service
Greg Healy
20 Years of Service
Amanda Harris
ANNUAL REPORT 2013/14
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THANK YOU AND RECOGNITION
AUtISM SA IS GRAtEFUl tO tHE FOllOwING ORGANISAtIONS AND COMMUNItY GROUPS:
MAJOR CORPORAtE PARtNER
CORPORAtE PARtNERS
bRAND, DIGItAl AND PRINt PARtNERS
ANNUAL REPORT 2013/14
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33
THANK YOU AND RECOGNITION
SUPPORtING PARtNERS
PAGE
34ANNUAL REPORT
2013/14
PATRON
Rear Admiral Kevin Scarce AC CSC RANR, Governor of South Australia
AUTISM SA AMBASSADORS
Honoured in 2014: Mrs Jean Boulter, Mr Jon Martin
Honoured in 2013: Ms Tamara Caire, Mrs Katy Correll
Honoured in 2012: Mrs Melissa Poole, Mrs Brooke Clark
Honoured in 2011: Mr Charlie Stone
Honoured in 2010: Mr Matt Deighton, Ms Alison Gaskin, Miss Kristie Dix
Honoured since 2008: Ms Katharine Annear, Mrs GloriaBryant,MsAbbey-LeighDalton,MsTaraDavis,Mrs Nadia Demasi, Ms Barbara Green, Ms Julie Julyan, Ms Alison Keast, Mrs Stephanie Kowalski, Mr StephenLoveridge,MrsVivienneMangos,MrBruceMeatheringham, Ms Kathryn Michaelsen, Ms Helen Neale, Mr David Palmer, Ms Annette Paterson, Mrs KirstenRichards,MrsLindaSandell,MsZoeSandell,Ms Miwa Stynes, Mrs Julie Taylor, Ms Amanda Tulloch-Hoskins, Mrs Donna Webb, Ms Diane Whitaker-Lockwood,MrsJosieWilson Mr Stewart Wymer
HONORARY MEMBERS
Mrs Roma Aimes, Mrs Mary Angel, Mrs Rose Baker, Assoc Prof Verity Bottroff, Mr Richard Bruggemann, Mrs Jean Bryant,MissCherylCasey,MrsJeanCox,MrLloydCox,MissBettyDavis+,MrKenFoggo,MrLeighHallOAM,Mrs Ruth Halpin, Mr John Harley, Mrs Nerida Higgins+, Mrs Joy Johns, Mrs Hilary Johnson AM+, Mrs Betty Jordan OAM, Dr Margaret Kyrkou, Mrs Judith Leeson,DrRuthMcintyre,MrDavidMcLean,MrsAnneNottage,Mrs Valerie Retallick+, Mr John Rosevear, Mrs Mae Saun+, Mr Matthew Tiddy, Dr Peter Tillett, Mr Bernhard Vaughn, Mr Dudley Wilson+, Mrs Margaret Wilson (+ denotes deceased)
THANK YOU AND RECOGNITION
ANNUAL REPORT 2013/14
PAGE
35
AUTISM SA ANNUAL REPORT 2013/14
1/262 Marion Road, Netley | PO Box 304, MARLESTON DC SA 5033 P (08) 8379 6976 F (08) 8338 1216 E [email protected] www.autismsa.org.au
/AutismSAadelaide /AutismSAadelaide @AutismSA
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