Zoom Router Technical

8/2/2019 Zoom Router Technical

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X5v and V3

T E C H N I C A LR E F E R E N C E


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NO TICENO TICENO TICENO TICE

This do cument contains proprietary information p rotected by cop yright, andthis Manual and all the accompanying hardware, software, anddocumentation are copyrighted. No part of this document may be

photocopied or reproduced by mechanical, electronic, or other means in

any form.

The manufacturer does not warrant that the hardware will work prop erly inall environments and ap plications, and makes no warranty or representation,either expressed or implied, with respect to the qua lity, p erformance,

merchantability, or fitness for a particular p urpose of the software ordocum entation. The manu facturer reserves the right to make cha nges to the

hardware, software, and documentation without obligation to notify any

person or organization of the revision or change.

All bra nd a nd p roduct na mes are the trademarks of their respective owners.

Cop yr ight 2005

All rig hts reserved.


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Contents1. ADVANCED VOIP SETTI NGS ........................................ 4

1.1 HOW TOACCESS THEADVANCEDVOIP OPTIONS ..................... 4

1.2 CHANGINGYOURSERVICE PROVIDERSETTINGS........................ 6

1.3 MODIFYING THE DIAL PLAN ................................................14

2. ADVANCED SETUP OPTI ONS...................................... 20

2.1 HOW TO USE THEADVANCED OPTIONS .................................202.2 WAN CONFIGURATION .....................................................21

2.3 LAN CONFIGURATION.......................................................29

2.4 DNS ............................................................................312.5 ADSL CONFIGURATION (X5V ONLY).....................................33

2.6 ROUTE TABLE .................................................................342.7 MISCELLANEOUS ..............................................................36

2.8 BRIDGE FILTERING...........................................................39

2.9 RIP CONFIGURATION........................................................40

3. MONI TORI NG STATUS............................................... 42

3.1 WAN STATUS.................................................................42

3.2 ATM STATUS (X5V ONLY) .................................................433.5 PPP STATUS ..................................................................44

3.6 MAC TABLE ...................................................................45

4. ADMI NI STRATI ON..................................................... 46

4.1 CHANGING THEADMINISTRATORPASSWORD...........................46

4.2 DIAGNOSTICS .................................................................47

4.3 DISPLAYING THE SYSTEM LOG .............................................494.4 UPDATING THE UNITS FIRMWARE........................................49

4.5 REBOOTING THE SYSTEM ...................................................51

APPENDI X: VOI CE OVER I P PHONE I NSTALLATI ON

OPTI ONS........................................................................ 52


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1Advanced VoIP Settings

1.1 How to Access the Advanced VoIPOptions

To access the advanced VoIP options, click the Voice overIP icon at the to p o f the X5v o r V3s main page.

If you have exited from the X5v or V3 and have forgottenhow to establish co mm unication with it, follow th ese steps:

1111 If you h ave Windo ws, double-click the Z oomicon on your desktop that looks like this. Thisaction opens up th e Zoom ConfigurationManager.If you do n ot h ave an icon, open your Webbro wser, type http:/ / 10.0.0.2 and pressEnter.

2222 Log in by typing the following information inlower-case letters.

User Name: admin

Password: zoomvoip

3333 Click the Voice Over IP icon at the top ofthe page. The Voice Over IP page displays.


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4444 Scroll down to the bottom of the page to see theAdvancedOptions butto ns, which let you configure additional VoIPcapabilities. The Supplementary Services butto n lets youenable call waiting and call forwarding, for example, and the

Advanced VoIP Setup butto n lets you set up your X5v or V3to work with a p articular VoIP service provider.


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1.2 Chang ing Your Service Provider

SettingsAt the bottom of the Voice over IP page, click th e AdvancedVoIP Setup button to change your VoIP settings to match anyservice provider.

Entry Explanation

Enable VoIP (View-only check box) VoIP cannot be disabled.

Enable SIP (SessionInitiated Protocol)Registration

The default is Enable. Clear this check box ifyou want to set up calls directly to another VoIPdevice without registering with a VoIP service.For example, if you know all the IP addresses ofthose you wish to call, you may want to disableSIP Registration.

Auto Account Configure Enabled by default. Clear the check box toprevent information that you have entered in thispage from being automatically overwritten.Note: If you want to configure your account

manually, you will need information specific toyour service provider to complete the fields inthis page.


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Entry Explanation

User ID ID assigned to you by your VoIP serviceprovider.

Authorization ID ID to authorize your account, assigned by yourVoIP service provider. (Not all service providerssupport this feature.)

Password Password assigned by your VoIP serviceprovider.

Display Name The name or ID you want to be displayed whenyou place a call, if the callee has Caller ID. (Notall service providers support this feature.)

Domain/Realm IP address of your VoIP service providers SIPregistrar. You can enter this either as a numericIP address or as a URL.

SIP Port IP port of your VoIP service providers SIPregistrar. The default is 5060.

SIP Proxy Address IP address of your VoIP service providers SIPproxy server. You can enter this either as anumeric IP address or as a URL.

SIP Proxy Port IP port of your VoIP service providers SIP proxyserver. The default is 5060.

Outbound ProxyAddress

IP address of your VoIP service providersoutbound proxy server. You can enter this eitheras a numeric IP address or as a URL.

Outbound Proxy Port IP port of your VoIP service providers outboundproxy server. The default is 5060.

SIP Registration Interval Time (measured in seconds) betweenregistration requests to the VoIP service. Thedefault is 30.

Authentication Method Security authentication method that your VoIPservice provider uses. The default is MD5(Message Digest 5).

Local SIP Port The port assigned to handle local SIP traffic that is, instructions for making and receivingcalls, such as Hang Up. The default is 5060.

RTP Media Port IP port that the X5v or V3 uses for RTP (Real-Time Transport Protocol, an Internet protocol fortransmitting data such as audio and video inreal time). The default is 5000.

Caller ID (CID)Modulation

Select either CID_BELL202 or CID_V23. Yourchoice depends on where you bought yourtelephone equipment. If one selection doesntwork, try the other.


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Select Ring & Tone byCountry/Region

Click the arrow to select your country/regionfrom the list. The appropriate ring and tone

information will be entered automatically. If yourcountry/region is not shown, select Add/EditCountry to display the Ring and ToneConfiguration page (see below).

Codec (Coder/Decoder)Preferences

You can prioritize the codecs from 1 to 3. Firstpriority default is G.711u (best voice quality forNorth America). Other choices are G711a(outside of North America) and G729 (uses lessbandwidth).If you want to force the use of one codec, listthat codec only, and leave the second and thirdboxes blank.

Ring and Tone Config ura tion

When you select your coun try or region from theSelect Ring andTone by Country/ Region list on the Voice over IP page, theapprop riate ton e and ring configuration information is enteredautomatically.

If, however, you select Add/ Edit Country from the Select Ringand Tone by Country/ Region list, th e Ring and ToneConfiguration page appears. T he settings initially displayed reflectthe ring and to ne values of th e country or region you havepreviously chosenor the default if you havent changed it.

You must enter a name in the New Country field an d th en fill inthe r emaining fields. These fields contro l the ring soun d you h earwhen your VoIP pho ne rings, and the to nes you h ear on the line

when you make a call. Consider customizing these fields only if youare very familiar with the technical definitions of the ring tones.

To save your edits, on the Action list selectADD_NEW_COUNTRY, clickSave Changes and then WriteSettings to Flash and Reboot.


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Entry Explanation

Working Country Select a country or region that has a Ring andTone configuration close to what you want.

New Country Enter the name of the new Ring and Toneconfiguration. This can be the name of acountry, but it doesnt have to be.

Ring Parameters These parameters control the ring you hearwhen someone calls you via VoIP. Theparameter format is F1, Tn, Tf, Tn, Tf, where:F = frequency in msTn = Time On

Tf = Time Off.For example, in the page shown above, theringback (the tone you hear after dialing, whileyou wait for someone to answer) has a tone at440 ms, a tone at 480 ms, will play for 2000 ms(2 seconds), will wait for 4000 ms (4 seconds),and repeat.Note: by default, Zoom VoIP has a ring that issimilar to but distinct from the PSTN standard inthe country or region you have selected. This isso that you can tell by the ring whether you arereceiving a PSTN or a VoIP call.

Dialtone These parameters control the dial tone you hearwhen you pick up the phone to make a VoIPcall. The parameter format is F1, F2, Tn, Tf, Tn,Tf.

Busy These parameters control the busy tone youhear when you make a call to a busy numberover VoIP. The parameter format is F1, F2, Tn,Tf, Tn, Tf.


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Ringback These parameters control the ringback tone youwill hear when you make a call over VoIP. The

parameter format is F1, F2, Tn, Tf, Tn, Tf.Call Waiting These parameters control the call waiting tone

you will hear when someone tries to call youwhile you are already on a call over VoIP. Theparameter format is F1, F2, Tn, Tf, Tn, Tf.

Alert These parameters control the alert tone that willprompt you to enter a number while you areconfiguring a supplementary feature such ascall forwarding. The parameter format is F1, F2,Tn, Tf, Tn, Tf.

Congestion These parameters control the tone you will hearif a VoIP call fails for a reason other than a busynumber. The parameter format is F1, F2, Tn, Tf,Tn, Tf.

Recall Not applicable.

Stutter Dialtone These parameters control the tone you hearwhen unconditional call forwarding is enabled.The parameter format is F1, F2, Td, Tn, Tf.

Action DISPLAY_CURR(ent)_COUNTRY_DETAILS isthe default.To save changes to a new country, selectADD_NEW_COUNTRY, click Save Changesand then Write Settings to Flash and Reboot.After reboot, the new country will appear on theWorking Country list and on the Select Ring &Tone by Country/Region list on the Voiceover IP page.To save changes to a country already on theWorking Country list, select EDIT_SEL(ected)_COUNTRY, click Save Changes and then

Write Settings to Flash and Reboot.To delete a country from the Working Countrylist, select the country from the list, selectDELETE_SEL(ected)_COUNTRY, click SaveChanges and then Write Settings to Flashand Reboot.

Note: If you know th at the values you want are a close match tothose of ano ther cou ntry, you can save time b y doing the following:

From the Voice over IP page, select that co untry and th enreboot your X5v or V3.

ClickNew Country. Now you have to change on ly thosevalues that don t m atch yours.

Be aware that it is not a requirement th at the ring and tone settingsmatch th ose of any one p articular country. You can set up anytones th at you like. The main reason to m atch certain to nes to your


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location is to make them as familiar as po ssibleso that anyoneusing your VoIP service can immediately recognize their meanings.

If you do n ot kno w the ring and to ne parameters for your area, youcan consult the ITU (International Telecomm unications Un ion)specifications. The web site is www.itu.int.

Advanced Voice Config ura tion Op tions

To further custom ize your individual VoIP setup, click theAdvanced Voice Configuration button at the bottom of theAdvanced VoIP Setup page.

Th e Advanced Voice Configurat ion page displays informationabout very detailed telephony functions. Should you decide thatyou wish to modify certain settings, we advise that you first check

with your service provider.


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Th e Advanced Voice Configurat ion page is divided into threesections:

VAD Configuration

Miscellaneous Configuration

Timer Configuration

VAD Config ura tionVAD (Voice Activity Detection) is a telephon y function th attransmits audio signals only when you are speaking. This reducesbandwidth usage during calls. When the device notices that you arenot speaking, it can send an indication to the far end to generate alittle background n oise. Withou t th is, the p erson you are talkingwith will hear dead silence, and may think the connection has been

broken. Comfort noise and SID are methods of providingbackground noise.

Entry Explanation

Enable VAD withComfort Noise

Click to use VAD and add a familiar degree ofbackground noise during silence on the line.

Enable VAD withStandard SID

Click to use VAD and to insert SIDs (SilenceInsertion Descriptors) during silence on the line.

Enable VAD andSuppress Noise

Click to use VAD without inserting SIDs duringsilence on the line.

Disable VAD This option is selected by default.

Miscellaneous Configura tion

Entry Explanation

Enable/Disable) EchoCancellation

Enabled by default. Echo cancellation ensuresthat the people you call do not hear their ownvoices echoing back to them over the line.

Enable EchoCancellation with NLP

Enables echo cancellation with NonLinearProcessor.

Enable EchoCancellation withCNG_NLP

Enables echo cancellation with Comfort NoiseGeneration using NonLinear Processor.

DTMF (Dual Tone Multi-Frequency) In-Audio

Select this option to send the DTMF tonesgenerated by your telephones keypad as pureaudio.

DTMF (Dual Tone Multi-

Frequency) per RFC2833

This option sends the DTMF tones generated by

your telephones keypad as out-of-bound signals.This is the default .


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Hook Flash Max Time The default is 1000 milliseconds (one second). Ifa hook flash (pressing the button on the phones

receiver or cradle) is longer than the unit of timeentered here, the X5v or V3 will interpret it as anon hook event (not in use). This function is tied toCall Waiting.

Debounce ON OFFTime

Minimum time to detect that phone is off hook (inuse)

Debounce OFF ONTime

Minimum time to detect a hook flash (pressing thehook button on the phones receiver or cradle).

Timer Config ura tion

In the following fields the unit of time is seconds.

Entry Explanation

Predial Timer The interval of time the unit waits for someone tostart dialing after the phone has been taken offhook (in use). After this interval, the unit sendsROH (Receiver Off Hook) notification. The defaultis 16.

Call Progress Timer The interval between the time a caller places acall and the time the connection is terminated ifno one answers the call. The default is 60.

Alert Timer The interval between the time a call rings at theX5v or V3 users location and the time theconnection is terminated if the user does notanswer the call. The default is 60.

Call Waiting Timer The period of time during which the call waitingtone will be played at intervals to alert the userthat a call is waiting. The default is 40 seconds.

Disconnect Timer The interval of time between when a callee

terminates a call and when the X5v or V3 userhears a fast-busy tone. The default is 10.

CallFwdNoAnsTimer The interval of time that will elapse before a call isforwarded if call forwarding on no answer isenabled. Note: Each ring takes about 5-6seconds, so if, for example, you wanted calls tobe forwarded after four rings, you would enter 20-24 seconds. The default is 30.

Ringback Timer The interval of time that will elapse between whenthe X5v or V3 places a call and when theconnection is terminated if no one answers thecall. The default is 60.


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1.3 Modifying the Dial Plan

The X5v or V3s dial plan is defined by the dial plan string, whichencodes a comp lete set o f dial plan rules.

Each rule defines behavior for a particular dialing pattern. A dialingrule, or pattern, can define something like international dialing,local dialing, or dialing that invokes a service, like call forwarding.The n umber of rules is limited on ly by the string maximum o f 512characters, and the rules can appear in any order. Rules areseparated by a vertical bar ( | ). In the table below the letter y isused to indicate any possible D TMF character. Each rule is createdfrom elements in the fo llowing table:

Dia l Pla n Rule Elem ents

Service code(optional)

servicecode:yyy; Rules that apply to a service (see theService Definitions list below) startwith a service code and associate acode string (yyy) with the servicecode. A colon (:) separates theservicecode from the code string.

DTMFcharacters

0123456789ABCD*#

Valid DTMF characters in a callpattern are the digits 0 through 9, theletters A through D, and the * and #characters.

Ranges [y-y] Any of a group of characters withinsquare brackets ([ ])matches thepattern. A dash () indicates a rangeof digits. A range can be part of a

A dial planstring withvertical barsseparatingthe rules


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group: e.g., [1357] matches 1, 3, 5,6 or 7.

Any numericdigit

X X or x signifies any of the digits [09].

Any digit but 0or 1

N N or n signifies any of the digits [29].

Timeout ty The character following t specifiesthe timeout interval in secondsfollowing the preceding event. Theletters a through z are used torepresent 10 through 35.

Repeat Digit .y To match a character or rangerepeatedly, follow the character orrange with . and a character thatspecifies the number of repetitions,from 1 to 16 (the letters a through fare used to represent 10 through 16).

Exclude Digit !digit/range An exclamation point followed by adigit or a range specifies digits thatare disallowed at this position in thepattern. Disallowed digits result in nomatch with the pattern.

Suffix digit >y The DTMF digit following the >character is the suffix characterassociated with this pattern. Thecharacters appearing before the >represent the minimum number ofcharacters to qualify as a match forthis pattern.

If the dial plan string is left empty, a default dial pattern to acceptall dialed d igits will be incorp orated

Service Definitions

The following table lists supplementary and other services, and thedefault d ial-pad code strings that invoke them:

servicecode Service Default

1 Enable Unconditional Call Forwarding *72

2 Disable Unconditional Call Forwarding *73

3 Enable Call Forwarding on Busy *74

4 Enable Call Forwarding on No Answer *75

11 Temporarily disable Call Waiting *70

12 Call Return *69

16 Blind Transfer *90

18 IP or Peer-To-Peer Dialing *47


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23 Disable Call Forwarding on Busy *76

24 Disable Call Forwarding on No Answer *77

Example

Suppose the dial plan string is the following:

1393x.5t9>#xt2|0>#t411t8x.etfxt2|1Nx.2Nx.5tfxt2

>#|[78]x.6t4>#|N11|

[1-9]x.4t4>#xt2|1:*72;>#x.etfxt2|2:*73;>#t4|

3:*74;>#x.etfxt2|4:*75;>#x.etfxt2|

11:*70;>#t4|12:*69;>#t4|16:*90;>#x.etfxt2|18:*4

7;t4xt2>#|

20:#;x.3tf>#x.atfxt2|22:*83;x.7>#x.7tfxt2|23:*7

6;>#t4|24:*77;>#t4

Here is the breakdown o f the various rules, which are separated b ythe ( | ) character:

1393x.5t9>#xt2

This rule specifies the following:

It is a rule for a normal call (not associated with a service).

The dial pattern must begin with the digits 1393.

1393 is followed by 5 digits each in th e range [0-9].

The ID T allowed between the digits 1393 and th e 5 digitsfollowing it is 9 seconds.

The suffix character is # .

The m inimum numb er of digits needed to validate the rule is 9(the four digits 1393 + 5 Xs).

Before the 9 digits are entered, if the user presses the suffixcharacter # or if a timeout occurs, then it is consideredinvalid.

The last digit is in the range [0-9] and has an IDT of 2.

0>#t411t8x.etfxt2

This is a typical rule for international long distance dialing fromwithin the North American Number Plan (NANP). The local


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operator rule 0 is also com bined with this rule to reduce thenumb er of separate rules. Ho wever, this is don e at the cost of

allowing the minimum number of digits to be just 1, followingwhich incomplete num bers will be sent to the service provider ifthe user presses # , or after an ID T timeout. N ote the very long(15 seconds) IDT used to guard against this latter possibility.

1Nx.2Nx.5tfxt2>#

This is a typical rule for domestic long distance dialing within theNANP:

The dial pattern m ust begin with a 1.

The second digit must be in the range [2-9] This is the firstdigit o f the area code.

This is followed by two digits in the range [09].

The next digit must be in the range [29]. This is the first digitof th e exchange.

The next 5 d igits must be in th e range [09].

E ach of the first 10 digits has an ID T of 15 seconds.

A final digit must be in the range [09].

The ID T for the final digit is 2 secon ds.

The suffix character is # .

The minimum n umber o f digits needed is 11, failing which thedialed digits do n ot m atch this pattern.

The rule can be mod ified to accomm odate oth er requirements.

[78]x.6t4>#

Rule for specific service provider, for example, Acme:

The first digit can be only 7 or 8.

Minimum numb er of d igits is 7.


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[1-9]x.4t4>#xt2

Pulver number ru le:

Pulver numbers begin with the digit range [19].

A minimum of 4 m ore d igits within th e range [09] must bedialed to match th is pattern.

An optional 6th digit is allowed.

1:*72;>#x.etfxt2

Unconditional Call forwarding rule. The service code that specifiesthe unconditional Call forwarding rule is 1. This rule specifies that:

*72 is the dial pad code to enable unconditional callforwarding. The ( ; ) character is th e delimiter specifying wherethe dial pad code ends.

The minimum number of digits is 3. *72 followed by the suffixwould do. (Dialing without the suffix would be impractical,since the IDT is specified as f, or 15 seconds.) If just the th reecharacters *72 are entered, the n umber to fo rward to will betaken from the entry in the relevant p age of the X5v or V3web page.

As an op tion, a forwarding num ber can be sp ecified. Up to 15digits are allowed.

Note: the above rule says the number specified can have digits in

the range [0-9] and can b e a max size of 15 digits. This is flexible,and we could have a call forward rule specified as

1:*72;>#[78]x.6t4. Here th e forwarding is don e only to anAcme number.

11:*70;>#t4

12:*69;>#t4

16:*90;x.7tf>#x.7tfxt2

Th e abo ve are rules to temp orarily disable call waiting, call returnand blind transfer respectively. As noted, disable call waiting andcall return do not need a num ber to follow, whereas blind transferrequires a number to be dialed that specifies where the call shouldbe transferred. The transfer num ber must in this case be aminimum of 7 digits.


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18:*47;t4xt2>#

This is the rule for Peer-to-Peer dialing, which is dialing without

the use o f a SIP server or service. The user must h ave previouslycreated an address book that associates single-digit speed-dialnumb ers with th e SIP addresses of endpoints th e user wishes todial. The user enters the *47 dial code followed by the speed-dialnumber of the desired endpoint.

23:*76;>#t4

This is the rule to disable Call Forwarding on busy.

24:*77;>#t4

This is the rule to disable Call Forwarding on no answer.


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2Advanced Setup Opt ions

2.1 How to Use the Advanced Options

To access the Advanced Setup page, click its icon at the topof th e X5v or V3 main page. All the Advanced Con figuration

settings are accessible from this page. (If you have exited from theX5v or V3 and have forgotten h ow to establish comm unicationwith it, refer to page 4.)

REMEMBER:Every time you make changes to a page, you must click the

Save Changes button and then the Write Settings to Flashand Reboot butto n before you navigate to ano ther page.Otherwise, your changes will be lost.


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Note: Several of th e Advanced Setup op tions are described in the

Users G uides on the CD accompanying your X5v or V3. Use thetable below to locate inform ation on th ese options:

Advanced Setup Option X5v Users Guidepage

V3 Users Guidepage

NAT (Network AddressTranslation)

45 16

Virtual Server 19 35

DMZ 47 43

Firewall 54 49

Reset to Default 30 20

2.2 WAN Configura tionTh e WAN Settings page contains information pertaining to yourWide Area Network (WAN) setup and th e way you access theIntern et. In add ition to the settings that you have already enteredon the Basic Setup page, the WAN Settings page containsadvanced settings that contro l your WAN connection.

From the Advanced Setup page, click th e WAN Configurationbutto n. For each field or category of fields on th eWANConfiguration page, we have included a table for reference.Remember: some Basic Setup settings are duplicated here, so youmay see some o f th e same information youve entered in the BasicSetup page reflected in this page.


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Perma nent VC (Vir tua l Circuit) Settings

(X5v only)You rarely need to configure more than on e PVC the on e thatconnects you to your service provider. However, you might wantto set up one PVC for your provider and another for yourcorpo rate intranet, for example. Or you m ight want to add a PVCfor a service such as video, or to connect to a Virtual PrivateNetwork (VPN) if available in your area. Consult your serviceprovider.

Entry Explanation

Enabled? The default is No. Once you have defined anadditional PVC and selected a Virtual Circuit 0-9or a VPN by clicking Virtual Circuit

configuration at the bottom of the page, you canenable the PVC you want active by selectingYes.

VPI Supplied by your service provider.

VCI Supplied by your service provider.

Static IP Address If you are using 1483 Bridged or Routed IPencapsulation, your provider may have suppliedyou with a static IP address. If so, enter it here. Ifyou are unsure if you are using a static IPaddress or DHCP (Dynamic IP addressing), leavethis field blank. Most providers typically useDHCP.

Subnet Mask For static IP address users only (see above):Enter the subnet mask of the static IP addressgiven to you by your service provider.

Once youve entered these settings, be sure to clickSave Changesand then Write Settings to Flash and Reboot.

After you have set up one o r mo re additional PVCs, you can switchamong them by clicking Virtual Circuit configuration at thebottom of the page, selecting a different number from the popupAdapter list, clicking Save Changes and then Write Settings toFlash and Reboot.

ATM (X5v only)ATM (AsynchronousTransfer Mode) lets you change the wayyour d ata is sent over the In ternet.

Entry Explanation

Service Category The default is UBR (Unspecified Bit Rate). CBR(Constant Bit Rate) is optional. You can use CBR


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only if you have arranged to do so with yourprovider.

Peak Cell Rate CBR only. Supplied by your service provider.Sustainable Cell Rate CBR only. Supplied by your service provider.

Max Burst Size CBR only. Supplied by your service provider.

Encapsula tion (X5v only)

Click the drop down arrow to select the encapsulation type.

Default Gatewa y

Enter an IP address in the Default Gateway field o nly if you wan tto co nnect your gateway to the Internet via a different gatewayrouter, or if your service provider has instructed you to change theaddress.

IGMP (Internet Group Manag ement Protocol)

IG MP is the Internet standard fo r IP mu lticasting, or broadcastinga message to many recipients simultaneously. The default isDisabled.

To en able IGMP, you must first do the following: Go to theAdvanced Setup page, clickMisc Configuration, select Enabledin the IGMP Proxy dropdown list, and clickSave Changes andWrite Settings to Flash and Reboot. Then return to this pageand select Enabled. If you dont follow these directions, enablingIG MP o n th is page will not have any effect.

PPP (Point-to-Point Protocol)

PPP is the m ost widely used proto col for authent icating aconnection to th e Intern et. If you ch ange service providers, youmay need to change the d ata in th ese fields.

Entry Explanation

User Name Supplied by your service provider.

Password Supplied by your service provider.

Service Name Optional. If necessary, supplied by your serviceprovider.

Disconnect Timeout PPP connection will be dropped after the line isidle for a certain amount of time (measured in

minutes). Select 0 to ensure that you wont bedisconnected.


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Entry Explanation

MRU* Maximum Receive Unit. Largest physical packetsize, in bytes, that a network can accept. Anymessages larger must be fragmented. Thedefault is 1492.

MTU* Maximum Transmission Unit. Largest physicalpacket size, in bytes, which a network can send.Any messages larger must be fragmented. Thedefault is 1492.

MSS* Maximum Segment Size. Largest data segment,in bytes, allowed within each IP packet. Thedefault is 1432.

LCP Echo Interval The Link Control Protocol echo interval is thenumber of seconds between requests from asending device for a response from the peerdevice. This value should be supplied by yourDSL provider. The default is 10.

LCP Echo MaximumConsecutive Failure

The maximum consecutive failure is themaximum number of times that an echo requestcan fail before the link is terminated.

Authentication PPP user authentication method. The default isAuto, which means that the X5v or V3 tries bothPAP (Password Authentication Protocol) andCHAP (Challenge Handshake AuthenticationProtocol). You can also specify either CHAP orPAP.

Automatic Reconnect Enabled by default. Clear this check box if you donot want to be reconnected automatically whenthe DSL connection is terminated unexpectedly.

Advanced PPPconfiguration

This option opens the PPP AdvancedConfiguration page, where you can configureadditional PPP parameters. See page 26.

*You must enter your PPP User Name and Password before making changes tothese fields; otherwise the changes will not take effect.

DHCP (Dynamic Host Confi gura tion Protocol)

DHCP is a protocol th at enables network administrators tomanage the assignment of IP addresses on a network. When youenable DH CP client, you are telling your Internet service providerto assign an IP add ress to your X5v or V3.

Entry Explanation

DHCP client enable Select this check box to permit the X5v or V3 toreceive IP addresses from your DSL provider.Note: This option is valid only for 1483 Bridgedand Routed IP encapsulation modes.

Host Name Optional. If necessary, supplied by your serviceprovider.


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Virtual Circuit Configura tion (X5v only)

Click this option to o pen th e Select Adapter page. Select anadapter -- PVC (Permanent Virtual Circuit) 0-9 or VPN 0 (VirtualPrivate N etwork 0) from the list, then clickSubmit.

Advanced PPP Configuration (X5v only)

This page lets you configure PPP sessions for each PVC. You canset up a total of 16 PP P sessions, with a maximum of 8 on a singlePVC.

To display this page, clickAdvanced PPP Configuration on theWAN Configuration page.

Entry Explanation

Session Name Enter a name to distinguish this session.

PVC Select a PVC from 0 to 7.

Service Name (PPPoEonly)

This entry is required by some service providers.If your ISP does not give you a service name,leave the field blank.

Account to Use Select an existing PPP account. To modify anaccount or create a new one, select PPP


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AccountConfiguration at the bottom of thepage.

Disconnect Timeout The DSL connection will be dropped after the lineis idle for a certain amount of time (measured inminutes). Select 0 to ensure that you wont bedisconnected.

MRU* Maximum Receive Unit. Largest physical packetsize, in bytes, which a network can accept. Anymessages larger must be fragmented. The defaultis 1492.

MTU* Maximum Transmission Unit. Largest physicalpacket size, in bytes, which a network can send.Any messages larger must be fragmented. Thedefault is 1492.

MSS* Maximum Segment Size. Largest data segment,in bytes, allowed within each IP packet. Thedefault is 1432.

LCP Echo Interval The Link Control Protocol echo interval is thenumber of seconds between requests from asending device for a response from the peerdevice. This value should be supplied by yourDSL provider. The default is 10.

LCP Echo MaximumConsecutive Failure

The maximum consecutive failure is the maximumnumber of times that an echo request can failbefore the link is terminated.

Authentication PPP user authentication method. The default isAuto, which means that the X5v tries both PAP(Password Authentication Protocol) and CHAP(Challenge Handshake Authentication Protocol).You can also specify either CHAP or PAP.

Automatic Reconnect Enabled by default. Clear this check box if you donot want to be reconnected automatically whenthe DSL connection is terminated unexpectedly.

Add/Modify Select Add/Modify to change the sessionspecified by the Session Name (if the sessionname does not exist, it will be created).

Select Delete to delete this session.

PPP AccountConfiguration

This option (at the very bottom of the page) opensthePPP Account Configuration page. See page28.

The PPP entries you make are summarized at the bottom of thepage.


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PPP Account Confi gurat ion (X5v on ly)

This page lets you configure accounts for up to 16 PPP sessions.

Entry Explanation

Acct ID Enter a name to distinguish this account.

User Name Enter the PPP user name (usually supplied byyour service provider).

Password Enter the user password (usually supplied by yourservice provider).

Add/Modify Select Add/Modify to change the accountspecified by the Account ID (if the ID does notexist, it will be created).

Select Delete to delete this account.


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2.3 LAN Configuration

By default, your X 5v or V3 is set up to act as a DH CP server. AD H CP server maintains and distributes a pool of IP add resses foreach computer on a network. Thus, you do not have to configureeach comp uter separately with an IP address and o ther relatedinformation.

Shou ld you want to change your D HCP server settingsforexample, if you already have a router o r mo dem con nected to yournetwork and you are replacing it with your X5v or V3, but youwant to use the pre-existing static IP addressesclick the LANSettings button on the Advanced Setup page.

Entry Explanation

IP Address X5v or V3s IP address. The default is 10.0.0.2.

Subnet Mask X5v or V3s subnet mask address. The default is255.255.255.0.

DHCP Server Enabled by default. The X5v or V3 automatically assignsIP addresses to any computers connected to it.


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DHCP AddressPool Selection

The DHCP Address Pool is based on the X5v or V3sLAN IP address plus 12 IP addresses. For example, if

you are using the default LAN IP address of 10.0.0.2, theDHCP Address Pool would be 10.0.0.410.0.0.15. Thedefault is System Allocated. A pool of 253 (maximum)user-defined addresses is optional.

User DefinedStart Address

Starting address of LAN IP address pool.

User DefinedEnd Address

Ending address of LAN IP address pool.

Lease Time Amount of time that the X5v or V3 leases an IP addressto a computer on your network. Measured indays/hours/minutes/seconds. The default is 1 day: After24 hours, the lease expires if not renewed.

User Mode The default is Multi-User.

Ethernet ModeSetting

Click this option to open the Ethernet Mode Settingspage (see below).

Ethernet Mode Settings

To access this page, select Ethernet Mode Setting on the LANConfiguration page (see above).

To specify the data transmission m ode, open the Ethernet Modelist box.

Entry Explanation

Ethernet Mode Select one of these options:

AutoSense: The X5v or V3 automatically senses thetransmission mode of the linked device.

100 Full: Data is transmitted at 100 mbps in full duplexmode (data is sent and received simultaneously, as in astandard telephone conversation.)

100 Half: Data is transmitted at 100 mbps in half duplexmode (data is sent one way at a time, as in a walkie-talkie).

10 Full: Data is transmitted at 10 mbps in full duplex


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mode (data is sent and received simultaneously.)

10 Half: Data is transmitted at 10 mbps in half duplex

mode (data is sent one way at a time).

2.4 DNSA D omain N ame Server (DN S) maps the user-friendly dom ainname th at you type into your web b rowserwww.zoom.com, forexampleinto the num eric IP addresses that are used for Internetrouting. The dom ain n ame www.zoom .com is the equivalent of IPaddress 209.192.157.65. When you type a domain name into yourbrowser, your PC send s a request to a D N S server to find theequivalent IP address.

By default, the X5v and th e V3 serve as the D N S proxy by

intercepting requests from computers on the LAN and thenforwarding the requests to your service pro viders D N S server. TheX5v and V3 can also store in memo ry a certain n umber of do mainnames (URLs) together with th eir IP addresses, and can send thoseaddresses back to the requesting computers without having to goout to th e ISPs D N S server. This saves a considerable amoun t oftime.

Typically, you sh ould no t need o r want to change your D N Ssettings. Should your service provider instruct you to makechanges, however, click the DN S button on the Advanced Setuppage to go to the DN S Configuration page.


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Entry Explanation

DNS Proxy The default is Enabled, which means that yourX5v or V3 intercepts requests from computers onthe LAN for the IP addresses of domain names. Ifthe X5v or V3 can supply the IP addresses fromits own memory, it does so; otherwise, it forwardsthe requests out to your ISPs DNS server.

Auto Discovery This check box is selected by default, and directsthe X5v or V3 to use the DNS server addressassigned by your provider if it cannot resolve the

requested IP address from its own memory.

You must select either Auto Discovery or UserConfiguration if DNS Proxy is enabled.

User Configuration Select this check box if your service provider willnot automatically assign the DNS server and itmust be manually configured, or if you want tospecify an alternate DNS server in case the ISPsserver goes down.

DNS Server (userconfigured)

If you have selected User Configuration (seeabove), enter the IP address of a known DNSserver.

On the dropdown list choose Add. After youclick Save Changes and then Write Settings toFlash and Reboot, the DNS server address willbe added to the DNS Proxy Setting table on thispage. You can configure multiple DNS servers.

To remove a DNS server, enter the servers

address and select Delete from the list.


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DNS Server Disabled by default. If Enabled, the X5v or V3becomes a primary DNS server for specified

URLs.You can enable both DNS Proxy and DNSServer.

URL Name If you enable DNS server, thus making your X5vor V3 a primary DNS server for specified URLs,enter the URL (for example, Zoom). This name willbe used by computers on the LAN in theirbrowsers.

Host IP Enter the IP address you want to go to.

You can create your own URLs and map them tospecified public IP addresses.

On the dropdown list, choose Add. After youclick Save Changes and then Write Settings toFlash and Reboot, the Host IP information will beadded to the DNS Server Setting table on thispage.

To remove a Host IP, click the dropdown arrow

and choose Delete.

2.5 ADSL Configuration (X5v only)You should no t need or want to change your D SL configuration.Ho wever, should your service pro vider instruct you to makechanges, click the ADSL Configuration button on the AdvancedSetup page to display the ADSL parameters.


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Entry Explanation

Trellis Enabled by default. Trellis is the name for a

graphical description of the relationships betweendata-carrying bands in DSL.

Handshake Protocol The default is Autosense - G.dmt, indicating thatthe X5v automatically discovers the handshakeprotocol being used by the telephone companysCentral Office. It first checks to see if the g.dmtprotocol is being used. If it isnt, the X5v continuesthrough the Handshake Protocol list until it f inds aprotocol that the Central Office is using.

Wiring Selection The default is Tip/Ring, a term for the two wires ina telephone electrical circuit. Tip is the positive wireand Ring is the negative wire.

Bit Swapping Disabled by default.

2.6 Route TableMost users do not need to define IP routes for Internet andnetwork d ata. In a typical small hom e or office LAN, the defaultroutes in the X5v or V3 define the most app ropriate path forInternet traffic to and from your LAN computer.

You may need to define routes if your setup includes two or morenetworks or subnets, if you connect to two or more Internetservice providers, or if you conn ect to a remo te corpo rate LAN.Without a ro ute table, any comp uter residing on an additionalnetwork or subnet would be invisible to th e gateway. The ro utetable acts as a map for the gateway, directing traffic to the correctlocation.

To access the Route Table page, click the Route Table button atthe top of the Advanced Setup page.


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At the to p of the page, there are at least three route table entries.(These entries are automatically displayed once you connect theX5v or V3.) Under Destination, you will see the IP address of theX5v or V3s LAN interface (for example, 10.0.0.0), the IP addressof th e local loopback test (127.0.0.1), and the IP address of th eWAN interface (for example, 192.168.1.1). UnderNetmask, youwill see the correspo nding subnet masks for th ese Destinations.

Under Gateway, you will see the corresponding Gateway IPaddresses. The Interface field denotes the type of interface; forexample, br0 denotes Ethernet, lo0 denotes loopback, and ppp1denotes PPP (WAN).

Use the following table to configure a new route:

Entry Explanation

Destination IP address of the network or subnet.

Netmask Subnet mask address that corresponds to theDestinations IP address.

Gateway IP address of the Gateway that is on the same networkor subnet as the X5v or V3.

Specify IP Select this option if you want to enter a static IP

address. If you need help determining the Gateways IPaddress, at the Gateway computers command prompt,type ipconfig /all.

Select Interface Select an interface type from the list.


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Add (or Delete) Select Add to add a new route. After you click SaveChanges and Write to Flash, the new route will

appear in the Manually Configured Routes table atthe bottom of the page. As you add entries to the table,the X5v or V3 automatically assigns sequential IDnumbers in the (#) column.

To remove an entry, in the Destination and Netmaskfields enter the relevant IP addresses and then selectDelete. (You do not have to enter the Gateway IPaddress.)

2.7 Miscella neousOn the Advanced Setup page, click th e MiscellaneousConfiguration butto n. This page allows you to change your X5vor V3 configuration and set up an IG MP pro xy, for example, or

enable the X5v or V3s PPP Half Bridge feature.


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Entry Explanation

HTTP serveraccess

The default is Restricted LAN. Choices are All (WANand LAN); Restricted WAN and/or LAN. If restrictingWAN access, be sure to fill in the IP address andsubnet mask address of the device that iscommunicating in from the Internet.

HTTP server port Port number to use for Web access; for example, if youchange it to 1001, the gateways HTTP server addresson either side would be http://10.0.0.2:1001.

HTTP PasswordProtection

The default is Enabled.

FTP server Disabled by default. Enabling this feature is usefulstrictly for Technical Support diagnostics.

DHCP Relay Disabled by default. Some service providers performthe DHCP server function for their customers


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home/small office. In such cases, you can configure theX5v or V3 as a DHCP relay agent. When a computer

on your network requests Internet access, the X5v orV3 contacts your provider to obtain an IP address (andother information) and then forwards that information tothe computer.

Important: Be sure to disable the LAN DHCP server(to do this, navigate back to the Advanced Setup pageand LAN Settings; see page 29 for instructions).

DHCP RelayTarget IP

IP address of the device that you want to function asthe DHCP server.

IGMP Proxy Disabled by default. Select enable, then navigate backto the Advanced Setup page and WAN Configurationto set up your IGMP proxy. See page 24 forinstructions.

PPP Half Bridge Disabled by default. Enabling this feature forces theDHCP server to duplicate the X5v or V3s WAN IPaddress to one local client computer; thus, only one

computer on the LAN can access the Internet at a time.PPP Reconnecton WAN Access

Disabled by default. Enabling this feature ensures thatthe PPP session is automatically established when apacket is ready to be transferred over to the WAN.

Connect PPPwhen ADSL link isup

Enabled by default. This option provides automatic PPPconnection.

SNTP The Simple Network Time Protocoloptions let yousynchronize the system clock with a central server.

Time Zone: Select your zone from the list.

Daylight Saving Time:Choose Yes or No.

User-defined Time server: Enter the Time Servers IPaddress.


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2.8 Bridge Fil tering

Bridge filtering lets you set up a level of security over and aboveNAT (N etworkAddress Translation, which hides the IP addressesof m achines on a LAN from the o utside world). Bridge filteringworks by blocking or allowing traffic based on the MAC addressesof machines on the LAN .

To access this page, select Bridge F iltering from the AdvancedSetup page.

Entry Explanation

Enable BridgeFiltering

Select Yes to enable.The default is No.

Filtering Action Select Forward to block all traffic except what isconfigured in the bridge filter list. This is the default.Note: In order to block traffic you must configure atleast one bridge filter.Select Block to allow all traffic except what isconfigured in the bridge filter list. Note: In order to allowtraffic through, you must configure at least one bridgefilter.

ID Display-only field identifying each bridge filter.

Src MAC Ethernet MAC address of the sending machine. Youcan configure the source or the destination machine, orboth.

Dest MAC Ethernet MAC address of the receiving machine. Youcan configure the destination or the source machine, orboth.


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Type Enter 0800. (The Ethernet type is a 16-bit number usedto identify the high-level network protocol packet in the

data field of the Ethernet frame.)Add (Modify orDelete)

When you click Add, the new filter will appear in thefilter list. As you add entries to the list, the X5v or V3automatically assigns sequential numbers in the IDcolumn.To edit a filter, clickits Modify button.To remove a filter, click its Delete button.

2.9 RIP Configuration

If RIP (Routing Information Protoco l) is enabled, the X5v or V3will automatically send and receive routing information to andfrom machines on th e LAN.

Entry Explanation

RIP Select Enabled to have the X5v or V3 automaticallybroadcast and receive routing table information. Thedefault is Disabled.

Border Gateway (Border Gateway Protocol) Select Enabled to allowgroups of routers to share routing information. BorderGateway Protocol is in general use among ISPs.

Supply Interval The number of seconds between broadcasts.

Expire Timeout The number of seconds after which a route is nolonger valid. (The route is retained in the routing tablefor a short time so devices on the network can benotified that it will be dropped.)


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Garbage Timeout The number of seconds after which an invalid route isremoved from the table.

AdvancedConfiguration

Select this option to display the route configurationscreen, which contains the same options as the RouteTable screen shown on page 35.

Entry Explanation

Destination Enter the IP address of the network or subnet

Netmask Enter the subnet mask address that corresponds tothe Destinations IP address.

Gateway Enter or select the IP address of the Gateway that ison the same network or subnet as the X5v or V3.Click Specify IP to enter a static IP address manually.If you need help determining the Gateways IPaddress, at the Gateway computers commandprompt, type ipconfig /all.

Click Select Interface to choose an interface from thelist.

Add Select Add to add a new route. After you click SaveChanges and Write to Flash, the new route willappear in the Manually Configured Routes table atthe bottom of the page. As you add entries to thetable, the X5v or V3 automatically assigns sequentialID numbers in the (#) column.

To remove an entry, in the Destination and Netmaskfields enter the relevant IP addresses and then selectDelete. (You do not have to enter the Gateway IPaddress.)


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3Monitor ing Status

3.1 WAN Sta tus

If the X5v or V3 is connected to the Internet, theWAN screendisplays the devices IP address, subnet mask and MAC address.

If your p rovider is using Bridged or Routed I P E ncapsulation, youmay be instructed to perform a Release/ Renew operation to gain anew, valid IP address. To do so:

1111 Select Release in the list box, and then clickSave Changes.

2222 Select Renew in the same list box, and then clickSaveChanges.


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3.2 ATM Status (X5v only)

ATM (AsynchronousTransfer Mode) Status is a display-on ly pagethat refreshes every few seconds. To refresh the coun ters ondemand, clickReset Counters.

Status field Explanation

Tx Bytes Number of bytes sent.

Rx Bytes Number of bytesreceived.

Tx Cells Number of cells sent (acell is a subset of apacket).

Rx Cells Number of cells received.

Rx HEC Errors Header Error Control(HEC) errors received.

Tx Mgmt Cells Management cells sent.

Rx Mgmt Cells Management cellsreceived.

Tx CLP0 Cells The number of cells sentmarked Cell Loss Priority(CLP) = 0.

Rx CLP0 Cells The number of cellsreceived marked CellLoss Priority (CLP) = 0.

Tx CLP1 Cells The number of cells sentmarked Cell Loss Priority(CLP) = 1.

Rx CLP1 Cells The number of cellsreceived marked CellLoss Priority (CLP) = 1.

Rx Errors Errors received

Tx Errors Errors sent

Rx MisroutedCells

Misrouted cells received


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3.5 PPP Sta tus

Status field/Entry Explanation

# Connection number.

Connection Name User-specified connection name.

Interface User-configured Permanent Virtual Circuit.

Mode Encapsulation type.

Status Connected or Not Connected.If Not Connected is displayed, check that your username and password are entered correctly.

Pkts Sent Number of packets sent.

Pkts Rcvd Number of packets received.

Bytes Sent Number of bytes sent.

Bytes Rcvd Number of bytes received.

Connection Enter a PVC number. The default is 1.

Connect Select Connect or Disconnect.Execute Select this button to have the X5v or V3 make or

interrupt the configured PPP connection.


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3.6 MAC Table

This table shows the MAC add resses of all devices on the LAN .

Status field/Entry Explanation

MAC Address Display only.

Expiration Display only.

Aging Timeout Enter the number of seconds of inactivity after whichthe listed MAC addresses will be dropped from thetable. This timeout affects all devices on the LAN.


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4Administration

To change system administration settings, click the AdvancedSetup icon at the to p of the m ain user interface page.

4.1 Changing the Administrator Password

Note: We strongly recomm end th at you change the administratorpassword to safeguard th e security of your network.

1111 On the Advanced Setup page, under Administration , clickAdmin Password.

2222 Follow the onscreen instructions, clickSave Changes, and

then clickWrite Settings to F lash and Reboot.


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4.2 Diagnostics

If your modem seems not to be working properly, run thediagnostic tests to p inpo int any problems.

On the Advanced Setup page, under Administration , clickDiagnostic Test.

Test Explanation

Checking LANConnection

PASS if Ethernet LAN interface is working properly.FAIL otherwise.

Checking ADSL

Connection

(X5v only) PASS if an ADSL connection has been

established with your service provider.FAIL otherwise.

Note: If this test fails, all subsequent tests will beSKIPPED.

Test ATM OAMSegment LoopBack

(X5v only) This test sends Asynchronous TransferMode Operation, Administration, and Maintenancesegment loopback request cells to the central officeequipment.PASS if a response cell is received.FAIL otherwise.Note: Since some service providers do not supportthis test, your X5v may work even if this test fails.

Test ATM OAMEnd-to-end LoopBack

(X5v only) This test sends Asynchronous TransferMode Operation, Administration, and Maintenanceend-to-end loopback request cells to the central officeequipment.

PASS if a response cell is received.FAIL otherwise.Note: Since some service providers do not supportthis test, your X5v may work even if this test fails.


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Test EthernetConnect to ATM

(X5v only) PASS if the X5v detects a connection tothe ATM layer.

Test PPPoPVC 0PPPoE connection

(X5v only) PASS if the X5v detects the PPPoE server.If FAIL, run the test again in a few minutes. If the testfails consistently, make sure that PPPoE is the correctconfiguration for your service provider, that you havethe correct VPI and VCI for the current VC, and thatyour service name is entered correctly (remember thatthe service name is case-sensitive).

Test PPPoPVC 0PPP layerconnection

(X5v only) PASS if the ATM Adaptation Layer 5module is loaded correctly in your X5v.FAIL if an internal error has occurred.

Test PPPoPVC 0 IPconnect to PPP

(X5v only) PASS if your login name and passwordhave been authenticated by your service provider. IfFAIL, run the test again in a few minutes. If the testfails consistently, make sure that your login name andpassword are correct (remember that the login andpassword are case-sensitive).

The test returns SKIPPED if the PPPoE connectiontest fails and the X5v is configured for PPPoE.

Ping Primary DNS PASS if the primary Domain Name Server is reachedvia a ping request. (The primary DNS is assigned byyour service provider or obtained from your serviceprovider by PPP or DHCP negotiation.) If FAIL, runthe test again in a few minutes. If the test failsconsistently and the modem seems not to be working,make sure that your static IP address is configuredcorrectly or that DHCP Client is enabled with thecurrent VC.

Query DNS forwww.zoom.com

PASS if a response is returned from the DNS server.If FAIL, run the test again in a few minutes. If the testfails consistently and the modem seems not to beworking, contact your service provider.

Ping

www.zoom.com

PASS if the Domain Name Server returns the Zoom

IP address: 209.192.157.65.If FAIL, run the test again in a few minutes. If the testfails consistently and the modem seems not to beworking, contact your service provider.


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4.3 Displaying the System Log

1111 On the Advanced Setup page, under Administration , clickSystem Log.

2222 By default all messages are logged. If desired, open the Log

Message list, select Event or Warning, and clickSubmit toview only the type of messages you specify.

3333 To save the log to a file, follow the onscreen directions andthen, in the Windows Save As dialog box, enter a destinationand file name.

4.4 Updating the Unit s Firm ware

Important : The first step in updating the X5v or X3s firmwareis to do wnload the upgrade file from th e Zo om website or a flopp ydisk to the com puter con nected to the X5v or X3. Save the fileunder a filename with a .dlf extension.

1111 At the top of th e X5v or X3s main interface page, click theAdvanced Setup icon.


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2222 On the Advanced Setup page, click th e Firmware Updatebutton.

3333 O n th e Firmware Update page, clickImage Download:

4444 If an In ternet E xplorer message asks, D o you want tocontinue? clickYes.

5555 In th e second Firmware Update page, enter th e file name orclickBrowse to select the update file:

6666 ClickDownload .

The mod em will restart itself when the d ownload is finished. Th efront panel LINK light will go off during the restart process, thenblink, and finally become steady on when the procedure iscomplete.

The do wnload and restart may take up to a minute.

VERY IMPORTAN T!Do not turn off or unplug the X5v or V3 or your computer whilethe unit is in do wnload mode.


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4.5 Rebooting the System

If you are experiencing difficulty with the X5v or V3, try rebootingthe system. N ote: The reboo t procedure saves the current settingsto flash memory.

1111 On the Advanced Setup page, under Administration , clickReboot System.

2222 When the reboot Confirm screen appears, click the Confirmbutton.


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AppendixVoice Over IP Phone

Installation OptionsYour X5v or V3 gateway makes it easy to make both VoIP callsover the Internet and regular phone calls using your standardphone service. Plug a telephone into the X5v o r V3s PHO N EPHONEPHONEPHONE

ja ck. When you dia l a reg ular pho ne number, you wi ll beconnected through the traditional phone network. W hen you

dial a VoIP number, your call will be routed over the Internet.You may want to connect additional phones to the X5v or V3so that you can make VoIP calls from other rooms. You have achoice of several ways to accomplish this without running wires.

Plug Multiple Phones Directly into the X5v or V3

Use Cordless Phones to Link to the X5v or V3

Install the X5v or V3 Where Your Phone Line Enters YourHome (USA O nly)

The first two wa ys are very easy and virtually foolproo f. Thethird requires a little more effort.

Plug Multiple Phones Directly into the X5v or V3If you want more than one phone near the X5v or V3in a smalloffice, for exampleyou can use stand ard telephone adapters toconn ect multiple pho nes. These adapters are called T -adapters or2-jack mod ular adapters; many peop le use them to plug in theiranswering machines. You can plug in as many phones as youd like.(If you plug multiple phones directly into the X5v or V3, just besure that when you add up all their Ringer Eq uivalence Num bers(RENs), the total is 5 or lower. Virtually all phones show the RENsomewhere. Most pho nes have a REN thats 1 or lower.)

Use Cord less Phones to Link to the X5v or V3If you have a cordless phone that has more than one handset,

simply plug the b ase station into th e X5v or V3 you can thenmake VoIP and regular calls using all the handsets.


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Note: If you have a wireless network that operates over the typical2.4GH z frequency and you want to use cordless phon es, it is best if

you use 900MHz o r 5G H z ph ones; that way, you will minimize anychance of interference.

Install the X5v or V3 Where Your Phone LineEnters Your Home (USA Only)In m any homes, there is a telepho ne jack where the p hon e lineenters the h ouse. This box is called th e demarcation point. Itmarks the po int where the p hon e comp anys wiring ends and yourwiring b egins. This is an excellent place to install your X5v or V3and con nect it so that it pro vides VoIP capability to all the pho nesin your home.

There is a catch. To use the D SL line, you need to connect your

X5v or V3 gateway to the demarcation points jack and to either awired or wireless network. If you have a wired network, you simplyrun a network cable to the gateway as you would in a typicalinstallation scenario. If you dont have a wired network, pluggingthe gateway into an 802.11 wireless access po int is a fast,inexpensive, and convenient way to deliver your DSL connectionto one or more computers without running wires.

To co nnect your ph ones, follow these steps:

1111 Disconnect the modular plug at the demarcation point andplug it into the X5v or V3s jack marked PHONE .

2222 Then conn ect one end of the phone cord that came with the

X5v or V3 into its DSL jack and the other end into th e jack onthe demarcation point.

(If the demarcation point doesnt have a modular plug, you willneed to unwrap th e wire that is providing the co nnection. Trimthis wire and add an RJ-11 connector to it before you plug itinto the X5v or V3s PHONE jack.

Similarly, you will need to cut off the RJ-11 connector fromthe phone cord you use to connect the X5v or V3 DSL jack tothe d emarcation point. Strip th e two m iddle wires and insertthem where the original phon e line was connected in th edemarcation bo x.)

3333 With the com puters power off, check that your phon es worknormally.


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Note: You shou ld add an answering machine to the X5v or V3 if

you want to install your d evice at the demarcation pointotherwise, regular PSTN calls will not get through whenyou are on a VoIP call. The answering machine must beinstalled in front of th e X5v or V3 that is, it must beconn ected to th e Telco (or D SL) line before it conn ects tothe X5v or V3. Callers will hear the phone ringing, but itwill not ring at your end.If you hoo k up an answering machine to the X5v or V3,PSTN callers can leave a message if they attempt to callwhile you are engaged in a Vo IP call.

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