Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
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People will Bit*h about your organization. What do you do? @Kiruba CEO, Business Blogging http://Kiruba.com
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Kiruba Shankar presentation at SMSin2011
Transcript of Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
People will Bit*h about your organization. What do you do?
@KirubaCEO, Business Blogging
http://Kiruba.com
Hotel Fortel, Chennai
9 Tips
Keep Your Ears to the Ground
Respond Quickly.
Own up Mistakes
Update Your Audience
Be Where Your Audience Are
Build a Community
Create Lotsof Content
Avoid Cyber-Squatting
Social Media Policy
Thank You(Now you can wake up)
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