Yl symposium 12_april11
-
date post
19-Oct-2014 -
Category
Documents
-
view
596 -
download
0
description
Transcript of Yl symposium 12_april11
![Page 1: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/1.jpg)
Managing Up, Managing Down: Working with Different GenerationsMolly Foley, Next Generation Consulting
Monday, June 27, 2011
![Page 2: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/2.jpg)
We’ll Talk About...Generational Diplomats
Four Generations in the Workplace
Generational Collision Points
Four Themes that Lead to Harmony
DO’s & DONT’s in Inter-generational Teams
Monday, June 27, 2011
![Page 3: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/3.jpg)
IntroductionsMy name is ___ and I’m generation __Traditionalists, Boomers, Xers, Millennials
I work in a team with 1/2/3/4 generations
If you were describing your generation to someone, what movie might you use as an example OR what celebrity do you most identify with your generation?: ____________________________
Monday, June 27, 2011
![Page 4: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/4.jpg)
“Generational Diplomats” Guiding Principles
Monday, June 27, 2011
![Page 5: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/5.jpg)
Becoming Generational Diplomats
Principle #1: Seek to put others (generations) in an advantageous, good position.
Monday, June 27, 2011
![Page 6: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/6.jpg)
Becoming Generational Diplomats
Principle #2: Think "Win-Win" how can all (generations) achieve a positive outcome.
Monday, June 27, 2011
![Page 7: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/7.jpg)
Becoming Generational Diplomats
Principle #3: Base your actions on a "cause.”
Monday, June 27, 2011
![Page 8: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/8.jpg)
Becoming Generational Diplomats
Principle #4: Win over the local population (other generations).
Monday, June 27, 2011
![Page 9: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/9.jpg)
Principle #5: Gain intelligence.
Monday, June 27, 2011
![Page 10: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/10.jpg)
Meet the Four Generations at Work
Monday, June 27, 2011
![Page 11: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/11.jpg)
Silents, b. 1925-1942Turned 68-85 years old in 2010Sometimes called “Traditionalists”
Monday, June 27, 2011
![Page 12: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/12.jpg)
“Hank”
Monday, June 27, 2011
![Page 13: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/13.jpg)
Baby Boomers, b. 1943-1960Turned 50-67 years old in 2010
Monday, June 27, 2011
![Page 14: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/14.jpg)
“Deborah”
Monday, June 27, 2011
![Page 15: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/15.jpg)
Generation X, b. 1961-1981Turned 29-49 years old in 2010
Monday, June 27, 2011
![Page 16: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/16.jpg)
“Mark”
Monday, June 27, 2011
![Page 17: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/17.jpg)
Millennials, b. 1982-2001Turned 9-28 years old in 2010Sometimes called “Gen Y”
Monday, June 27, 2011
![Page 18: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/18.jpg)
“Christina” & Friends
Monday, June 27, 2011
![Page 19: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/19.jpg)
Generations side by side...
Monday, June 27, 2011
![Page 20: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/20.jpg)
Millennials Gen X Baby Boomers Silents
Learning Style Interactive, team-oriented, hands-on, multi-tasking
Adaptable/flexible, independent
Independent, experiential, hands-on
Independent, experiential, hands-on
Preferred Mode of Communication
Email, Texting Email Face-to-face Phone, face-to-face
Dress Casual Semi-Casual Formal Formal
Relationship to Technology
Embrace technology, very tech savvy
Tech savvy, but not as current as Millennials
Not as tech savvy (except when job requires it)
Not tech savvy, though trying
Process vs. Goal-oriented
Goal-oriented Mix of process and goal-oriented
Process-oriented Mix of process and goal oriented
Work Experience Less experienced, but eager to learn
Mid-level experience, up-and-coming leaders
Very experienced, senior staff
Very experienced, senior staff, retired, consult
Company Loyalty Less loyal/committed to company; looking for other opportunities
Depends on years w/ company, experience
Very loyal to company; “they bleed We Energies”
Company loyalty, an obligation
Relationship to Structure and Policies
Question and break rules (e.g. isn’t there a better way?); prefer flexibility to structure
Follow the rules, but question them; prefer mix of structure and flexibility
Rule followers; prefer structure
Duty before fun, rule followers
Life-Work Balance Work to live, want more flexibility
Like to keep work and personal life separate
Live to work, always “on”
Work to provide
Monday, June 27, 2011
![Page 21: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/21.jpg)
Exercise:A “defining moment” that shaped me and my workplace contributions.
Monday, June 27, 2011
![Page 22: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/22.jpg)
What’s your generation’s legacy?
Monday, June 27, 2011
![Page 23: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/23.jpg)
When generations collide
Monday, June 27, 2011
![Page 24: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/24.jpg)
Relationship to Technology
Monday, June 27, 2011
![Page 25: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/25.jpg)
Relationship to Time
Monday, June 27, 2011
![Page 26: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/26.jpg)
Relationship to Place
Monday, June 27, 2011
![Page 27: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/27.jpg)
Relationship between self and others
Monday, June 27, 2011
![Page 28: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/28.jpg)
Four Themes that set the cultural tone and lead to generational harmony (or not)...
Monday, June 27, 2011
![Page 29: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/29.jpg)
Authority
Respect
What does “respect” look like to…
Silents“Hank”
Boomers“Deborah”
Gen X“Mark”
Millennials“Christina”
Achievement Recognition Inclusion
Monday, June 27, 2011
![Page 30: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/30.jpg)
Phones; one-on-one
Technology and Information SharingWhat’s the preferred technology and way to share information for…
Silents“Hank”
Boomers“Deborah”
Gen X“Mark”
Millennials“Christina”
Phone; Email; prefer one-on-
one
Cell; Email; Easy access, streamlined.
TEXTing; More tech & faster! (very tech savvy)
Monday, June 27, 2011
![Page 31: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/31.jpg)
Dependable, productive, consistent
Work EthicWhat’s each generation’s general “work ethic” characteristics…
Silents“Hank”
Boomers“Deborah”
Gen X“Mark”
Millennials“Christina”
Overachiever, workaholic;
work to point of burnout
Efficient, “smart” workaholic; more
balanced;self-reliant
Goal-oriented; tolerant;
multi-tasking; entrepreneurial
Monday, June 27, 2011
![Page 32: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/32.jpg)
Sacrifice, dedication to organization
Loyalty
What does “loyalty” look like to…
Silents“Hank”
Boomers“Deborah”
Gen X“Mark”
Millennials“Christina”
Sacrifice, devoted to company
that’s loyal, need something to
fight for
Commitment to job/profession; commitment to
people
Self-fulfillment, looking for
other opportunities
Monday, June 27, 2011
![Page 33: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/33.jpg)
Best practices for working in multi-generation teams: 4 Do’s and Don’t’s
Monday, June 27, 2011
![Page 34: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/34.jpg)
Think beyond the job descriptions
Monday, June 27, 2011
![Page 35: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/35.jpg)
People who work in their strengths are ten times more productive.
Each person’s greatest area of growth is in their greatest area of strength.
Monday, June 27, 2011
![Page 36: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/36.jpg)
Focus on the work. (Don’t be a Michael.)
Monday, June 27, 2011
![Page 37: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/37.jpg)
Surprise them by noticing
Monday, June 27, 2011
![Page 38: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/38.jpg)
It’s the element of surprise, not the size of the award, that really moves people.
- Dr. Hayagreeva Rao, Stanford
Monday, June 27, 2011
![Page 39: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/39.jpg)
Stop using “we” and “they” to describe generations
Monday, June 27, 2011
![Page 40: Yl symposium 12_april11](https://reader031.fdocuments.net/reader031/viewer/2022020715/5443aa9eafaf9fac098b45ee/html5/thumbnails/40.jpg)
Final ThoughtsQ & A
Monday, June 27, 2011