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VA EA Capability View Report - Consolidated 4/25/2016

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VA EA Capability View Report - ConsolidatedCapability Capability Description Function Function Description System System Description

ASPIRE

Provide Benefits and Services for Veterans and Beneficiaries

Provide Benefits and Services for Veterans and Beneficiaries includes activities designed to ensure that Veterans and their eligible beneficiaries are provided with the benefits and services they are entitled to receive from the VA and its partners.

Provide Access to Benefits and Services

Provide Access to Benefits and Services focuses on access to appropriate benefits and/or services. This includes streamlining efforts for customer obtainment of benefits and services; ensuring benefits and services are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits and services available, performing eligibility determination, assessing claims, determining award action, and managing customer information.

Administrative Data Repository

The Administrative Data Repository (ADR) was established to provide support for the administrative data elements relative to multiple categories of a person entity such as demographic and eligibility information. Although initially focused on the computing needs of the Veterans Health Administration, the ADR is positioned to provide identity management and demographics support for all IT systems within the Department of Veterans Affairs.





Agent Orange Data Repository Claims Management

This registry program was established to address the concerns of Vietnam Veterans regarding the possible long-term health consequences of exposure to military herbicides and specifically Agent Orange. Used as a defoliant to destroy crops and forest cover, Agent Orange was a blend of herbicides (2,4-D and 2,4,5-T) that was later found to be contaminated with dioxin. The name, Agent Orange, came from the orange stripe on the 55-gallon drums in which it was stored. Other military herbicides, including Agent White and Agent Blue, were also used in Vietnam but to a much lesser extent than Agent Orange.





Amputation Registry and Outcome Repository

FeldePL 110-417 was passed that requires a joint VA/DoD Extremeties and Amputees Center of Excellence (CoE) for with a registry will be needed to support the operations and outcomes tracking. In addition, Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation is required for all Regional Amputation Centers and Polytrauma/ Amputation Network Sites as designated in VHA Handbook 1170.01. CARF requires that these facilities track the long term outcomes of patients treated functionality requested as part of this registry.





VBA Performance & Transparency program - ASPIRE dashboards data show VBA benefits processing strengths and opportunities for improvement at the national, regional and local level. The data in this dashboards planned to be updated on a regular basis. VA launched the ASPIRE for Quality initiative last year to make data and outcome information available to the public in such areas as acute care, ICU, outpatient, safety and annual process measures, and how each Medical Center measures up to quality goals. The Aspire and Links dashboards provide information on how VA Medical Centers meet these goals. The Aspire dashboard depicts how each of VA Medical Center measures up to quality goals and is divided into two sections: Links (Linking information knowledge and systems) and ASPIRE. The Links dashboard reports outcome and processes for acute care, intensive care unit (ICU), and patient safety measures. ASPIRE is a web-based dashboard that documents quality and safety goals for all VA Hospitals. This data shows strengths and opportunities for improvement at the national, regional and local hospital level. Aspire data supports the VA s mission of a continuous health care improvement program to provide the best possible care to Veterans.





Automated Eligibility Tool

The Automated Eligibility Tool (AET) is a system for responding to ASC X12N 5010 Health Care Eligibility Benefit Inquiry and Response (270) transactions in real time for the Fee Basis program. It provides a gateway through which Emdeon, the health care clearinghouse that works with the VA, can return eligibility data for Veterans from VA systems to providers that request it. This approach allows the VA to maintain its data without having to store it in Emdeon s hosted database.





Automated Monument Application System

AMAS is the Automated Monument Application System that automates all business processes associated with monument ordering, delivering, and tracking. It provides for the creation and maintenance of a complete historical record for each monument application. AMAS receives, processes, and tracks over 335,000 applications each year for government furnished monuments (i.e., headstones, markers, niche covers) for graves of veterans and beneficiaries buried in National, State Veterans , Arlington National Cemetery, post/military, Department of Army, Department of Interior, and private cemeteries. AMAS is considered an NCA Mission critical system.


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Capability Capability Description Function Function Description System System DescriptionProvide Benefits and Services for Veterans and Beneficiaries




BDN - Compensation & Pension Payment System

Compensation & Pension (C&P) Provides Veteran claims status and payment history information on their compensation & pension claims.

Subsystems include: On-line, Claims Establishment, Claims Development, Awards, Dependency, FISCALS, Income, Ratings, BEVR, Legislation, ATA, Batch, Special Pay, Input Runs, Main Update Run, Audit Trail, Accounting, Treasury, FMS, NOES, Statistical Reports, CARS, Letters, Legislation, Intra-agency data exchanges (IRS, SSA, RRB, VHA, etc.), and ATA.





Beneficiary Fiduciary Field System

BFFS is a case and activities management system used by Fiduciary Program to control and maintain cases for Veterans who are deemed unable to manage their financial affairs. BFFS provides robust tracking of fiduciaries, including their compliance with VA program requirements. BFFS case management will allow Field Examiners to be automatically assigned cases based on zip codes, Federal Information Processing Standard (FIPS) codes and/or previously scheduled dates, and provide a workflow capability for improved tracking of cases, due dates, and paperwork.





Beneficiary Identification Record Locator System

BIRLS is a 44+ million computerized record system containing basic identifying information on a VA claimant including current location of the claimant's folder and service information. BIRLS controls the assignment of file numbers, manages 10 different folder types, stores inactive compensation and pension data, and stores active and inactive insurance policy numbers. The BIRLS database file is stored on an IBM Mainframe computer at the Corporate Franchise Data Center (CFDC; formerly, Austin Automation Center or (AAC) in IDMS database format. The BIRLS data is maintained by the Austin Automation Center (AAC) and are directly accessible to authorized users.





Benefits Assistance Services Outreach Reporting Tool

A robust outreach tool that captures personally identifiable information (PII), demographic data, and claim data is needed to properly report to leadership and Congress on VBA's outreach efforts.





Benefits Delivery Network

The Benefits Delivery Network is a suite of COBOL mainframe applications that collectively make up the VA s primary claims processing, tracking and payment system. The BDN tracks and distributes approximately $40 Billion in veteran entitlements yearly. BDN Benefits Delivery Network is the primary database and payment system for all education benefit programs administered by Education Service. VBA employees use BDN for the purpose of determining eligibility for benefits as well as processing benefit payment transactions. BDN processes claims for all Education benefits including Ch 30, Ch 1606, Ch 1607, Ch 32, Ch 35, and soon to be Ch 33 interim solution.





Bidirectional Health Information Exchange

The Bidirectional Health Information Exchange (BHIE) is the primary means for Health Information Exchange (HIE) between VA and the Department of Defense DoD (DoD). BHIE provides a secure, bidirectional, real time exchange of clinical records such as pharmacy, allergy, laboratory results, radiology reports, discharge medical summaries and demographic data on shared patients from VA's Veterans Health Information System and Technology Architecture (VistA) and DoD's Composite Health Care System (CHCS) through reuse and enhancement of Federal Health Information Exchange (FHIE) assets. FHIE is a part of BHIE.





Board of Veterans Appeals Remand

BVAR is a database used to track the reasons for BVA Remands and the validly of the Remands. Also provides reports.


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Burial Operations Support System

BOSS is the Burial Operations Support System which automates all the manual, paper intensive record keeping, and information and forms processing associated with over 100,000 yearly interments from National, State Veterans , Arlington National Cemetery, post/military, Department of Army, and Department of Interior cemeteries. BOSS provides for the creation and maintenance of a complete historical record for each interment and is considered an NCA mission critical system.





Centralized Accounts Receivable System

Maintains information of government overpayments, accounts receivables to the Claimants.





Centralized Accounts Receivables On-Line System

The CARS/CAROLS application is as a subordinate system to BDN/VETSNET focused on the identification, tracking, and collection of debt owed by eligible Veterans and/or their dependents. The system receives input from Hines and may enter additional information as each case is worked . Checks are entered for processing at the St. Paul Debt Management Center (DMC). Depending on the type of data entered, processing may occur via batch or online. In both cases the electronic data is transmitted to the VA Philadelphia site where it is routed onto the primary electronic backbone and on to the AITC. Processing and electronic data storage occurs at the AITC with backups periodically generated and stored remotely. Hot-sites are available for use should they become necessary.





Chapter 1607 - Reserve Education Assistance Program

A web based application used by VBA Education Service and RO officials to verify the eligibility of specific reservists to receive educational benefits under Ch. 1607. This application is a temporary measure to obtain and display REAP eligibility data from DoD until the data can be obtain via VADIR. Chapter 1607 is a system for Selected Reserve members who served 90 or more days of active duty service after September 11, 2001. Chapter 1607 was developed as a clone of the CH30 system and was deployed to users in February 19, 2006. In Chapter 1607, central data base masters are updated upon authorization of the award. On-line processing generates payment records for Treasury and Letter records for subsequent printing on the Xerox 9700. CH1607 generates complete audit trail records. It updates history segments in the master records, which can be viewed on-line. Chapter 1607 is processed at four Regional Processing Offices (RPOs) located in St. Louis, Muskogee, Atlanta and Buffalo. Currently Chapter 1607 benefit processing runs five times a week (Monday through Friday). Treasury records are generated and mailed to Treasury on the same day that an award is adjudicated and/or Certified. Chapter 1607 on-line runs on a separate TP on the TCS for performance considerations of the overall on-line system.





Chapter 18 - Spina Bifida

Makes payments for CH 18 (Spina fide) claim awards as part of the BDN System interfacing with US Treasury.


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Capability Capability Description Function Function Description System System Description

HAC system





Chapter 30 - Montgomery GI Bill Active Duty Benefits

System in support of Chapter 30, Public Law 98-525. This system processes CH30 benefits for flight, apprenticeship, correspondence and on-the-job training programs for veterans. It is operational at the four CH30 Regional Processing Offices (Atlanta, Buffalo, Muskogee, and St. Louis). Chapter 30 is a contributory system for Veterans who entered military service after July 1, 1985. This is the fastest growing Education system. Chapter 30 was designed to offer much more on-line functionality than previous systems. In Chapter 30, central data base masters are updated upon authorization of the award. On-line processing generates payment records for Treasury and Letter records for subsequent printing on the Xerox 9700. CH30 generates complete audit trail records. It updates history segments in the master records, which can be viewed on-line. Chapter 30 eligibility is determined via query of the Defense Manpower Data Center (DMDC) database, which is received from DOD at Monterey and maintained at Hines, unlike other systems, which use BIRLS to determine eligibility.





Chapter 33 - Long Term Solution

CH33 LTS is an Information Technology (IT) system designated as a major application and used globally to process Veterans educational benefits in accordance with the Post-9/11 Veterans Educational Assistance Act of 2008. The Chapter 33 GI Bill is a congressionally mandated bill that provides continuing education benefits (post-secondary) to our Nation’s Veterans. Veterans who served in the U.S. Military Post-9/11 are eligible for this program. The benefits include tuition, books, and a Basic Housing Allowance (BHA). The Long Term Solution (LTS) is an application that automates the processing of Veteran claims. This is an important effort as Chapter 33 has paid out over $43B in payments to 1.3M Veterans, and the effort related to the processing of benefits is labor intensive. It has been built outside VA and hosted in Terremark Data Center. It is Web J2EE application and communicated with various other VBA Education Services applications through web services.





Chapter 35 - Dependents Education Assistance

Chapter 35 Benefits included low-cost mortgages, low-interest loans to start a business or farm, cash payments of tuition and living expenses to attend college, high school or vocational education, as well as one year of unemployment compensation. It was available to every veteran who had been on active duty during the war years for at least ninety days and had not been dishonorably discharged; combat was not required. This system provides payments to entitled widows, and orphans while attending a college or other authorized training institution.





Claims Processing & Eligibility System





Clinical Video Teleconferencing (CvT) Telehealth Scheduling Services (TSS)

CVT-TSS using CRMe architecture leverages the Microsoft Dynamics CRM 2011 platform to provide a dynamic and flexible UI supported by a highly extensible back end. The application persists data in a Microsoft SQL Server (2008 R2). Although the CRM application is capable of directly executing web service calls for integration purposes, the VRM Integration Middle Tier (VIMT) was developed to facilitate the various integration requirements of CVT-TSS using CRMe architecture and other CRM systems.





Compensation and Pension Records Interchange

Compensation & Pension Record Interchange (CAPRI) is a Graphic User Interface (GUI) for VISTA Automated Medical Information Exchange (AMIE II) menu options. Compensation and Pension Record Interchange (CAPRI) supports Compensation and Pension exam information. The CAPRI software acts as a bridge between VBA and VHA information systems. It offers VBA Rating Specialists help in building the rating decision documentation through online access to medical data. It offers extensive reporting functionality to aid CS & PFS in the administration of veterans' CS & PFS benefits. It also offers access to VistA Web as well as DoD data available via FHIE/BHIE. VHA is also a customer of CAPRI, but VHA and VBA have different application needs due to the differing nature of their duties.


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Corporate Database

Corporate WINRS





Consolidated Copayment Processing Center System

The Consolidated Copayment Processing Center (CCPC) System contains Veteran patient contact and billing information in order to support the printing and mailing of patient billing statements. The CCPC system is designed to handle first-party medical debt billing information. First-party billing is defined as a patient debt for which the patient is responsible for payment (normally co-payment) for health care treatment. This differs from third-party billing where a third party (e.g., insurance company, Health Maintenance Organization (HMO)) is primarily responsible for repaying the VA. CCPC does not handle third-party billing information. The Veterans Health Information Systems and Technology Architecture Accounts Receivable (AR) module collects information for CCPC at every Veterans Affairs Medical Center (VAMC). A daily batch process is used to collect and transmit the information to the VA Austin Information Technology Center. All collected patient and billing information is kept active on CCPC for a period of one month. A master list containing six months activity is archived for reference should historical information be needed. The users of this database include the VAMCs, Veterans Health Administration Chief Business Office, and the patients who receive billing statements.





Control of Veterans Records System

COVERS is a Microsoft Windows-based Client/Server application using barcode technology to support RO (Regional Office) and RMC (Record Management Center) folder activities, including requests, mail, search, and external transfers. The primary function of COVERS is tracking the location of folders within, and between offices. COVERS track the file number, name, power of attorney, and current location of each folder. The effective functioning of COVERS requires that the database accurately reflect the actual current physical location of the folder. COVERS is designed as a 'receipt-based' system. This means that the COVERS database is updated each time a folder is received at a location. For example, if a folder is moved from the 'Files' location to the 'Adjudication' location, Adjudication will issue a COVERS 'Receive' transaction as soon as possible to update the database.





Central database to which data from BDN and various other legacy databases is being transitioned after conversion. It currently supports VETSNET C&P and various other applications. It will be supporting VBMS C&P planned in future to replace VETSNET C&P. Corp Database is highly normalized (Oracle 10g) relational database. It is an integrated Enterprise database that supports multiple VBA business lines? applications that include C&P, Education, VR&E, and LGY. Considerable amount of C&P BDN legacy data has been converted into Corp databases. About 99% of C&P Master Records have been converted over from BDN to the Corp DB as of July 2011 (as per OBPI). (At the time of C&P Master record conversion, the corporate database contains a system of tables that store the data in a very similar structure as it appears in the C&P master, for historical purposes only. This data is never changed. The data is also stored in the corporate database, which is highly normalized, and does not have a similar structure to the BDN Master, and that data is maintained. However, no data is lost, so the actual data from the C&P master is stored, even though the structure of that data is different). Several Education services databases/applications outside BDN have been also converted into Corp database and re-designed and built in J2EE platform. CWINRS is also part of Corp database. Corp database promotes common data sharing among multiple benefit applications, and maintains the veterans? data integrity on a single platform. It supports both legacy Tuxedo-based client/server applications such as VETSNET, and current J2EE Web-based, or SOA applications such as WEAMS, WSMS, FOCAS, and VONAPP II. In Corp database, one single CORP schema holds all the data. This is a Corp common schema account. However, each application for VETSNET, for VR&E, for Education, and for others is having its own database accounts. Those application accounts usually don't own the data but may have its application specific programs. All these accounts will have its specific CRUD privileges on the data owned by the Corp schema account





Vocational Rehab & Edu Prog. Tracks Svcs. for Disabled Vets. VRE Corporate WINRS Case Management Application is the same as CWINRS, Corp WINRS, Corporate WINRS, and sometimes even WINRS. CorporateWINRS (CWINRS) application provides VR&E counselors with a case management toolset.


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Capability Capability Description Function Function Description System System DescriptionCRM Enterprise

Digits-to-Digits





The development of enterprise-level software components and code patterns for reuse in VA CRM implementations. CRMe reduces the amount of functionality that must be developed independently in each Customer Relationship Management (CRM) instance. CRMe will also provide a User Accessible Tenant capable of identifying the client, providing client data, and storing and sharing Person History information captured from CRM instances and third-party applications.





Customer Relationship Management Unified Desktop

CRM/UD is part of the VRM Initiative, which is intended to provide Veterans, beneficiaries, and their authorized representatives with seamless, convenient interactions when they contact VA regardless of the communications channels used. The VRM Initiative is a program in the VA Interagency 21st Century - One Vet Exhibit 300. CRM/UD is a Commercial Off-The-Shelf (COTS) - based application (based on Microsoft Dynamics CRM 2011). CRM/UD will collect, preserve, and track the context of all interactions with Veterans and beneficiaries and will unify business processes by integrating desktop applications to provide VA staff with a single consolidated view of the Veteran and access to authoritative business systems to resolve the Veterans' issues.





Digits-to-Digits (D2D) is focused on providing the ability for Veteran Service Organizations (VSOs), County Veteran Service Organizations (CVSOs), and State Departments of Veterans Affairs (SDVAs) to submit electronic claims directly to the VA. The goal of D2D is to eliminate claims manual/paper process and reduce the claim processing time for Veterans benefits determination. This will help Veterans get the benefits they deserve and contribute to reducing the claims backlog.





Direct Secure Messaging

DSM allows for the sharing of medical information between the Department of Veterans Affairs (VA) and non-VA care providers. DSM permits the electronic exchange of information over the Internet using the Direct Project standards published by Health and Human Services, the Office of the National Coordinator for Health IT.





eBenefits Web Portal

The eBenefits Web Portal (EBN) is designed for Wounded Warriors, Veterans, Service members, their families, and those who care for them. EBN provides two main services. It's a catalog of links to information on other websites about military and Veteran benefits. And it provides a personalized workspace called My eBenefits which gives quick access to all the online tools now integrated into eBenefits - tools allows veterans to apply for benefits, download their DD 214, and see their benefits status online. Service members, Veterans, and family members can register for EBN, which affords access to the secure features in My eBenefits and allows the portal to be personalized to the user's needs.





Education Call Center (ECC) Customer Relationship Management (CRM)

This system provides a single user interface for the call center agents at the ECC to log, track, and retreive Veterans' Education Services information. ECC CRM provides a customer-centric view of Veterans' Education Services-related interactions with VA and a means to personalize their future contact experience. ECC CRM also provides metrics and reporting which allows the ECC to improve on their already outstanding support. CRM will seamlessly integrate with existing VA systems for Chapters 30-36, 1606/07, and Fry benefit programs to support the business activities of the ECC telephone agents.


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Capability Capability Description Function Function Description System System DescriptioneHealth Exchange

eMove!

Enrollment Database System supports VHA's Income Verification Program.





The VA eHealth Exchange Gateway Adapter implements the actions necessary to exchange electronic health records (EHRs) generated from the VA and received from authorized eHealth Exchange partners. The VA eHealth Exchange Gateway Adapter uses a service-oriented architecture (SOA) to share patient health data and to communicate between systems. By using VA CONNECT Gateway with the VA eHealth Adapter, the VA can share patient health data with other Federal partners, as well as private health care providers such as Kaiser Permanente.





Electronic Insurance Verification

The Insurance Verification uses computer communications to ask about health care eligibility and benefits of the commercial and Blues payers. Inquiries source from VistA systems to furnish current coverage information for insured and previously considered uninsured veterans. Increased accuracy and currency of verified insurance reduces the number of rejected thirdparty claims. The billing opportunities are increased by the identification of insurance.





The goal of the eMOVE! Web-based Self Managed Care for Weight Management is to create a Veterans Health Administration





Encoder Product Suite

The Encoder Product Suite includes Microsoft (MS) Windows graphical user interface (GUI) modules that include coding, compliance, billing, and auditing functionality. This technology includes coding modules that aligns hospital and physician coding, reimbursement, and compliance tools to ensure data and coding consistency between physician and facility encounters. This technology provides the following functionality:

• Auditing and monitoring capabilities with VA-specific Veterans Equitable Resource Allocation (VERA) tools

• Coding knowledge with real-time error indicators

• Identifies high-risk coding practices

• Reduces claim denial with Centers for Medicare and Medicaid Services (CMS) 1500 and Uniform Billing (UB)-04 claim scrubbing

• Screening capability for claims and encounters

• Reporting capabilities with an ad hoc report builder






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Enrollment System Redesign

HealtheVet (HEV) replacement system for the enrollment system. One component of the system of systems needed to implement HealtheVet Registration, Eligibility and Enrollment environment.





Enterprise Health Management Platform

The enterprise Health Management Platform (eHMP) is a critical cornerstone multi-year project under the VistA Evolution Program designed to provide a new web-based clinical application that will eventually replace CPRS as the point of care application. The components include the User Interface (UI), Clinical Data Services Engine, and other middle tier services such as Clinical Decision Support, Context Persistence, Orders Selection Service, Orders Management Service, Data Annotation Service, Clinical Workflow, Concept Relationship Service, Documentation and Text Search Service, and Business Rules Management System. In addition, eHMP will provide end user clinical encounter and care coordination transaction capabilities, data visualization, and a highly adaptable User Interface, based on a combination of workspaces, pages and applets.





Enterprise Veterans Self Service

An application that is accessible through both the internet and VA Wide-Access Network (WAN). It is a VA/DOD portal that serves up benefit information from both agencies. The President's Commission on Care for America's Returning Wounded Warriors (Dole/Shalala) established by Executive Order 13426 in March 2007 recommended the creation of a My eBenefits (a.k.a. eBenefits) web portal to provide the wounded, injured and ill service members/Veterans, their families and care providers a single sign-on, central access point to online benefits and related services. The eBenefits portal is a one-stop shop for benefits-related online tools and information. The portal is designed for Wounded Warriors, Veterans, Service members, their families, and those who care for them. eBenefits provides two main services. It's a catalog of links to information on other websites about military and Veteran benefits. And it provides a personalized workspace called My eBenefits which gives quick access to all the online tools now integrated into eBenefits - tools that let you do things like apply for benefits, download your DD 214, and see your benefits status online. Service members, Veterans, and family members can register for eBenefits, which affords access to the secure features in My eBenefits and allows the portal to personalized to the user's needs. You must be enrolled in the Defense Enrollment Eligibility Reporting System (DEERS) to create an account. The EVSS is a portal platform that supports interactions between VA and Veterans through the streamlining of access to self service capabilities, and improvements to the processes used to identify and grant access to the VA's Veterans and Dependents (Members) and those providing services on behalf of the Veteran (Providers).





Federal Case Management Tool

FCMT automates the case management capabilities of intake, and enrollment and the creation and maintenance of the individual case records and care plans. The system enables enhanced communication methods between VA caseworkers and their clients, and provides caseworkers with the ability to update, manage, and report on the status of their cases. Has its own database and app-specific criteria applied. Contains sensitive information PII, PHI.


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Fee Payment Processing System

The Fee Payment Processing System is a Major Application owned by VA Nonpurchased Care that has been determined to have a security categorization of Moderate in accordance with Federal Information Processing Standards (FIPS) Publication 199, Standards for Security Categorization of Federal Information and Information Systems. Who does it affect? The users are Fee Clerks, Fee Supervisors, VISN Program Managers, Facility Directors, Business Operations Staff, Business Implementation Managers, and National Program Management Where is it stored? Database and application server stored and maintained at the HAC, Denver, CO. What is its purpose? To centrally receive electronic health care data from contracted clearing house, forward claim data to 130+ VA Fee Processing Sites, collect payment record data from those sites to create electronic payment remittances. Remittances are then forwarded to the contracted clearinghouse. (Emdeon)





Flight, On-the-job training, Correspondence, Apprenticeship System

VBA requires a single, consolidated web-based application to replace the existing four (4) dBase IV Chapter 30 payment systems and to provide support for processing of payments for Chapter 1606 and Chapter 1607 for FLT, OJT, COR and APP award claims. The objective for this effort is to re-host the existing Chapter 30 PC to a web-based application that will consolidate all four Chapter PC legacy databases and the Chapter1606 PC database into a single J2EE/Oracle application housed within the VBA Corporate Environment. Contractors PSI, its prime partner, DV United, are in the process of designing and developing the FOCAS application which is to provide functionality that will allow processing of OOS awards for Chapter 30, Chapter 1606 and Chapter 1607 and interfacing with BDN for automated transmission of payment transactions for all three benefit programs. Contractors have completed the development of the PMP, FRD, SAD, Wireframes and RTM and are currently in the development phase of the project. FOCAS application architecture is being developed using Common Security Services (CSS) framework as the user authentication module, WebLogic 9.2 as the application server, JDBC connectivity and the Corporate Database as major architecture components.





Global War on Terror : Big 7 - OIF/OEF Combat Veteran Identifier

Provides visual representation in the Computerized Patient Record System (CPRS) to indicate the patient has served in combat in either Operation Iraqi Freedom (OIF) or Operation Enduring Freedom (OEF).





Gravesite Assessment Reporting

GAR - The GAR application operates/functions within the Burial Operations Support System (BOSS) environment. It is accessed through the Quantico Regional Processing Center home page at http://vaww.cem.va.gov. The Gravesite Assessment Reporting (GAR) application delivers the semi-annual and fiscal year Gravesite Assessment reports. The reports collect information about the cleanliness, height and alignment of headstones/markers National Cemeteries. The Assessment is based on a random sampling of gravesites inspected by cemetery staff in April and October each year.





Health Eligibility Center

HEC system inserts veteran specific data provided by Health Eligibility Center (HEC) into electronic forms/letters, print letters and forms and mails them to Veterans. The HEC database contains data relative to Income Verification Matching. The Health Eligibility Center (HEC) system sends eligibility data, enrollment data, income data, and means test data to the local VA Medical Centers (VAMCs) using HL7 messaging. Eligibility, enrollment, and income data are sent via a Z11 HL7 transmission; means test data via a Z10 HL7 transmission. In the event that a local VAMC is unable to process the information received, it will notify the HEC of a problem. This notification is transmitted via an Application Error (AE) message.


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Capability Capability Description Function Function Description System System DescriptionHome TeleHealthProvide Benefits and Services

for Veterans and BeneficiariesProvide Benefits and Services for Veterans and Beneficiaries includes activities designed to ensure that Veterans and their eligible beneficiaries are provided with the benefits and services they are entitled to receive from the VA and its partners.



Maintenance of modem back and physical network connectivity (firewalls, cables, etc.) for system setup so that Veterans will have devices to check vitals and send information to the doctors.





Homeless Management Information System

Homeless Management Information System (HMIS) is a software application designed to record and store client-level information on the characteristics and service needs of homeless persons. An HMIS is typically a web-based software application that homeless assistance providers use to coordinate care, manage their operations, and better serve their clients. HMIS implementation presents communities with an opportunity to re-examine how homeless services are provided in their community, and to make informed decisions, and develop appropriate action steps. Because the implementation of HMIS systems varies from community to community, examples of local implementation covering the community planning process, software selection and implementation are available from a variety of communities.





Homeless Operations, Management and Evaluation System

HOMES is an online data collection system that tracks homeless Veterans as they move through VA's system of care. The system streamlines data collection processes and facilitates communication between VA homeless program staff and leadership on the local, regional, and nationals levels. By providing a centralized data collection system, HOMES enables VA to efficiently and effectively collect, manage and access homeless Veteran data.





Hospital Inquiry System

HINQ enables the (VA and other approved) hospitals to retrieve Veteran Health data/eligibility from VBA systems such as BIRLS.





LGY eBenefits Portlet

The COE portlet is a WSRP 286 compliant portlet running on a Weblogic Portal application server. The portlet is produced by LGY and consumed by the eBenefits portal for Veteran self-service. The COE portlet queries Veteran's information from the Corporate, VADIR and LGY databases to determine home loan eligibility. The veteran may print his COE from the portlet or upload supporting documentation if needed.





Master Veterans Index

The Master Veteran Index (MVI) database (formerly known as the Master Patient Index [MPI]) is the primary vehicle for assigning and maintaining unique patient identifiers. A gateway in VistA establishes connectivity between VA Medical Center (VAMC) systems and patient registration processes and links to the MVI for message processing and patient identification. The MVI has been created to support maintenance of a unique patient identifier and a single master index of all Veterans Health Administration (VHA) patients and to allow messaging of patient information among the institutional partners [i.e., VHA, Veterans Benefits Administration (VBA), Board of Veterans Appeals (BVA), National Cemetery Service (NCS), and Department of Defense (DoD).] MVI creates an index that uniquely identifies each active patient treated by the Veterans Administration, identifies the sites where a patient is receiving care, and supports crucial sharing of Veteran patient information across sites.


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My HealtheVet

My Recovery Plan





Member Support Services

The Member Support Services project (MSS) is an integral part of the Enrollment System Redesign (ESR) effort.





Modern Awards Processing - Development

Supports development of claims, and workflow tracking. MAP-D provides single processing development capability. This addresses complete claims development, claims status, and case management using the best features of existing applications. MAP-D also provides access to those applications that support the claims development process including COVERS, CSS, PIES, AVAIS, BDN, BIRLS and SPP.





My HealtheVet (MHV) is a Web-based application that creates a new, online environment where Veterans, family, and clinicians may come together to optimize veterans health care. This Web technology combines essential health record information enhanced by online health resources to enable and encourage patient/clinician collaboration.





MyRecovery Plan (MRP) seeks to improve delivery of web based tools and access for veterans who are substance abuse recovering and mental health patients. It includes enhancement of the existing Goals module continued development of new features in the overall evaluation, and development of an appropriate electronic recovery treatment plan for mental health and recovering substance abusing patients as a part of a larger comprehensive treatment solution.





National Cemetery Kiosks

There are over 90 kiosks installed in National Cemeteries. The kiosk provides cemetery visitors current gravesite information and a printed map so they may easily and quickly locate the gravesite of decedents at the cemetery. The kiosk also provides visitors with the most frequently sought information including: floral regulations, cemetery hours of operation, upcoming events, military honors policy, burial eligibility requirements, historical cemetery information, and NCA rules and regulations. Kiosks receive a data feed from the BOSS system nightly to ensure visitors are provided with current decedent information. Current plans include improving the quality and size of the printed map, providing additional mapping capabilities, and increasing the stability of the platform. Kiosks are considered an NCA Mission critical system.





National Education WAVE Mass Address Navigator

National Education WAVE Mass Address Navigator (Newman) is an Education application that processes changes in address and changes in direct deposit data received via the Web Automated Verification of Enrollment (WAVE) application without human intervention. NEWMAN resides on the ECAP platform and processes these changes within the BDN


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Non-Receipt of Benefit Checks Program (RECERT)

Used by patient advocates at med center level; enterprise system





National Health Care Practitioner Database

This database is part of the National Medical Information System (NMIS). The National Health Care Practitioner Database (NHCPD) supports Veterans Health Administration Privacy Act requirements by segregating personal information about health care practitioners such as name and social security number from patient information recorded in the National Patient Care Database for Ambulatory Care Reporting and Primary Care Management Module.





Nationwide Gravesite Locator

NGL - the Nationwide Gravesite Locator is a system designed to assist the public with locating a gravesite for which a government marker was provided. The NGL receives a data feed from both BOSS and AMAS databases and is kept constantly up to date. NGL is considered an NCA Mission critical system.





Non-Receipt of Benefit Checks Program





Operation Enduring Freedom Database

Development, maintenance of a system to process letter requests, print and mail the letters to recently discharged service personnel. Created to segregate OEC letter processing costs for the Health Eligibility Center (HEC).





Patient Advocate Tracking System





PC Generated Letters

The Personal Computer Generated Letters (PCGL) system is designed to generate letters. This user/training guide is designed to help you ""hit the ground running"" with PCGL. With PCGL, you have all the flexibility and speed of ""Word for Windows"" in the creation, editing, and printing of your documents. The PCGL system can generate letters using the free form or predefined mode. Free form allows you to type a letter from scratch or select individual paragraphs in putting together a letter. It will also set up the proper spacing and formatting for the address, greeting, and closing of a letter which you type yourself without using predefined letters or individual paragraphs. The free form mode may not be available to all users. Predefined letters minimize user input. Your screens may not appear exactly as shown in this document. Screens may differ due to configuration and site options, as well as ongoing enhancements. Provides letter generation capabilities to Veterans Service Center (C&P, Edu), LGY Loan Guaranty, and ORM (Office of Resource Management - new) using PCs and accessing BDN and VETSNET data. Possible replacement that allows central printing and integrates with newer versions of windows/office


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Capability Capability Description Function Function Description System System DescriptionSystem to produce Pension Award Letters for VA customers.Provide Benefits and Services




Pension Award Letters





Personnel Information Exchange System

A client/server application designed to improve the quality and timeliness of requesting veteran information from outside agencies. Information gained from these requests are used to process claims for: compensation, pension, education, burial benefits, and loan guaranty. These improvements are achieved by automating and standardizing the data requests, improved routing, request tracking, standard output generation processes, and process metrics involved with claims development. PIES is an automated system that manages the requests for veteran information that are required in order to develop and process claims more efficiently. PIES consists of two executable programs: PIES Create program Developed for use by Regional Office and RMC users to create 3101 requests. PIES Respond program Developed for use by individuals at NPRC to respond to 3101 requests. When a veteran submits a claim requiring service information or records not in VA custody, the VSR or other user at the VARO will open the PIES Create program. The user searches the PIES database for existing 3101s.





Purchased Care Non-VA/Call Center Way Forward

Purchased Care Non-VA/Call Center Way Forward (CCWF-CRM) is a Microsoft CRM Dynamics implementation that will provide customer service representatives (CSRs) in the Chief Business Office, Purchased Care (CBOPC) call center in Denver, CO, with integration with MVI, IAM, and other web services to provide Veterans with information regarding claims, benefits, and care status.





Quality Assurance Web Application

A VBA/VRE Intranet application which captures the results of both national and local case reviews. This application facilitates detailed analysis of case review results, online linking to regulations, manuals, training systems, best practices repository, and tracking of CER folders. This application is a candidate for replacement starting in FY10.





Rating Board Automation 2000

RBA2000 is the replacement system for the Rating Board Automation (RBA) application in use nationwide to support the preparation of disability rating decisions. RBA2000, unlike its predecessor, is integrated with VETSNET specifications for award processing and data storage formats and will provide improved support for the creation of text documents needed to document rating decisions. RBA2000 will continue the collection of claims data to support both information and budgetary requirements. RBA2000 incorporates the latest rating decision format and transfers disability and entitlement data into a corporate database of claimants who have applied for VA benefits. We have added features that provide decision makers with more flexibility in their choice of rating narrative input.


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Review of Quality





Reinstated Entitlement Program for Survivors

This program Legislation was originally passed as an amendment to public Law 97-377 for the sole purpose of restoring Social Security Administration benefits to surviving spouses and/or school children of members or former members of the armed forces who died while on active duty before August 13, 1981, or whose death after discharge was the result of a disability incurred or aggravated by military service before that date. The restored benefits are funded by the DoD and administered by the VA. The REPS database is updated on a weekly basis by daily on-line transactions originating at the St. Louis Regional Office. Three reports are also produced to control this processing. On the 5th workday before the end of the month, full file processing is performed creating recurring monthly payment records, a voucher, nine reports reflecting financial and other personnel status information, and a DOD tape that is sent to the Defense Manpower Data Center in Monterey, California. Payment and finance processing is done at the St. Louis RO. In fiscal 2003, REPS issued 5,279 payments totaling over $7 million.





Request of Name and Address

The Automated RONA is a Graphical User Interface (GUI) type of application. The GUI allows the user to interact with the application via labels, text boxes, grids, drop down list boxes, icons, and pop-up massage boxes. Once the user has entered the RONA criteria into the application, they then can submit the criteria for processing that night by a batch process. The extracted data will be available the next day. Parent system maybe VADS.





VBA Intranet application that captures the results of both national and local case reviews for Entitlement Determination/Rehabilitation Planning, Rehabilitation Services Delivery, Outcomes, and Educational/Vocational Counseling





Rules-Based Processing System

The Rule Based Processing System is being developed by Financial Services Center (FSC) (part of VHA) for VETSNET C&P to process pension claims which is being processed manually by a VCE or similar claims processor of VBA. The objective of this system is to automate processing of such claims using a set of rules that capture the pension benefit related rule and regulations etc. and apply that criteria to the application data and determine the applicable award. The results of the RBPS system are passed on to the AWARDS system as well as the VVA system.





Search and Participant Profile

Search and Participant Profile (SPP) provides the ability to locate Veteran, Claim, and/or Family Member records. The user may locate a record by performing a search by a File Number, Social Security Number, or Taxpayer ID Number. This search functionality includes a real-time interface between VETSNET and BIRLS. The Search function identifies all participants related to the search criteria. The search results offer a simple interface to detailed profile information about the participants found. Participants include veterans, family members, fiduciaries, and other associated groups and organizations. Participant information can be added or updated by accessing the appropriate profile. SPP functionality is being moved incrementally into the SHARE application, which is also used to establish claims and maintain addresses and fiduciaries for both BDN and VETSNET.


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Share





Service Medical Records Tracking System

Service Medical Records are transferred directly from military separation centres to the St. Louis Records Management Center (RMC) within 10 workdays of service members separation from active duty. Service Medical Record Tracking System (SMRTS) is an online automated system that is the receipt, control, maintenance, and disposition of the service members records.Under a Memorandum of Understanding with the Department of Defense (DoD), VA is required to return records associated with a DoD mobilization to sites determined by DoD within 72 hours of notification that a service member/veteran will be recalled to active duty. Using Web SMR, the Defense Manpower Data Center (DMDC), via its website, will request from VBA, SMRs for recall.VBA will download the file from its website; search the Beneficiary Identification and Record Locator Subsystem (BIRLS) for the location of the SMRs; connect to the Web SMR SQL server database to update the appropriate table(s); and notify the appropriate regional office (or VA s Records Management Center (RMC), if applicable) via e-mail to process the request. The regional offices (or RMC) will then use the Web SMR application to view pending requests, mail the folders to appropriate addresses, and update the request with tracking information (eg, FEDEX information, number of volumes sent, etc).





A Microsoft Windows-based client/server application that allows regional office employees to inquiry against legacy information such as the Beneficiary Information Locater System (BIRLS), Benefits Delivery Network (BDN), and other agencies information (e.g. SSA). Share updates both legacy and corporate information with one transaction. This application is the starting point of MAP-D. Share is maintained by VETSNET Team 2, Austin, TX.





Stakeholders Enterprise Portal

Enterprise portal and entry point for VA business partners. This portal is to support various stakeholders such as Veterans, providers etc. and will utilize VONAPP for self service front end..





Statement of the Case/Supplemental SOC

SOC/SSOC is an application for creating SOC and SSOC Word documents. By reading an existing rating document created from RBA2000 or RBA, the application presents the user with a list of Issues to be included in the new SOC / SSOC. Adjudicative Actions can be entered for inclusion, as well as pertinent laws selected from the RBA2000 or RBA laws list. The user may choose from a selection of cover letters to be generated. Narrative text is copied from the rating document for the Issues selected. The user is allowed to edit the newly created SOC / SSOC using Word.





VA Informatics and Computing Infrastructure

VINCI improves researchers' access to VA data and to facilitate the analysis of that data while ensuring Veterans' privacy and data security. VINCI provides storage and server technologies to securely host national data that are of interest to researchers and provides the necessary systems to allow access to the data along with the tools for reporting and analysis in a secure, virtual working environment. VINCI is constantly obtaining and integrating select national data into its database. New types of data such as concepts derived from free text documents will become available as technologies and tools are developed by the Consortium for Health Informatics Research (CHIR) and other groups. VINCI will integrate this data into a suite of databases.





VA Online Certification of Enrollment

VA-ONCE is an enhanced means for submitting VA Forms 22-1999, 22-1999b, and 22-6553c on educational assistance. It is a completely Internet based application developed by a team of schools and VA representatives. In order to use the VA ONCE program, all schools will need to complete a Memorandum of Understanding (MOU). Allows various institutions of higher learning to become approved.


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Replaces paper claim folders





VA/DoD Identity Repository

The Veteran Affairs (VA)/Department of Defense (DoD)Information Repository (VADIR) is intended to support a veteran focused service delivery environment that will enhance and improve benefit eligibility determination, administration and delivery across VA. Essential to enabling improvements in these benefit delivery areas is the need to improve data sharing between VA and other interested and authorized entities such as DoD. VADIR is the mechanism established to meet this need.VADIR consolidates data transfers between the DoD and the VA. DoD's Defense Manpower Data Center (DMDC) stages shared data as defined in a MOU and transmits data to VADIR. This data becomes available to VA orgs to assist in determining veterans' benefits eligibility.





VBA Enterprise Data Warehouse

LGY makes use of and is expanding use of the VBA data warehouse. The warehouse is owned and operated by Data and Information Services (D&IS), a component of VBA Program Assurance and Integrity (PA&I), and is resident in the Sun Enterprise 25000. The Data Management Warehouse (DMW) was established to maintain a centralized view of the Veterans Benefits Administration's activities and centralized storage and access to the data needed to perform those activities. DMW ensures a consistent representation of stored information that is identified and shared among applications to establish a more efficient and consistent approach to facilitating communication between business users. The major technical advantages of the DMW is the use of a relational database that eliminates data redundancy and the reporting infrastructure, which serves data to thousands of users VBA-wide via a Web interface. Includes the following reporting tools: Monthly Operations Reports, DOOR, HRIS, VR&E Intranet Reports, Education Workload Reports, VR&E Quality Assurance Reports, Loan Guaranty Reports (Servicing and TAS Reports), VOR 1.0, VOR 2.0, Veterans Business Information.





VBMS - Core/eFolders





Veteran Identity/Eligibility Reporting System

Veterans Relationship Management (VRM)Veteran Identity/Eligibility Reporting System (VIERS) will provide consuming business applications with access to a standard, enterprise view of person demographic, contact, military service and other benefits information. This system enables applications to search records and retrieve profile data, military history, and information on compensation and benefits, disabilities, and dependents.





Veteran Re-Entry Search Service

Veteran Re-Entry Search Service (VRSS) identifies Veterans who are incarcerated in federal, state, city and county correctional facilities. The VRSS includes a secure web portal to be used by federal, state, and local correctional institutional staff to upload their inmate registry listings at regularly scheduled intervals. VRSS will then interface with the VA/DoD Identity Registry (VADIR) to identify Veterans within the uploaded list. This reconciliation of records from Correctional systems and the Veterans Affairs/Department of Defense Identity Repository (VADIR) determining Veterans who have been incarcerated; in conjunction with Veterans Justice Outreach (VJO) and Healthcare for Re-entry Veterans (HCRV) organizations a tool to assist Veterans who have benefits.





Veteran Service Network

VETSNET Compensation and Pension (C&P) is a suite of applications that facilitates the entire C&P claims process. Within the suite, the end user can establish and develop veterans claims; the rating decision, award and notification letter are documented, and payment information is transmitted to Treasury, accomplishing the necessary accounting. Throughout these activities, data are shared and passed between the applications to support end-to-end claims processing, customer service and notification. VETSNET is a fundamental component of VA s Enterprise Architecture in providing critical C&P informational support to its customers through an integrated and technologically sound environment.


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Veterans Authorizations and Preferences

The Veterans Authorizations and Preferences Project (VAP) will provide veterans with the capability to electronically set and manage their preferences for sharing their health information with other Federal and private providers through the Nationwide Health Information Network (NwHIN).





Veterans Benefits Management System

The Veterans Benefits Management System (VBMS) initiative is a business transformation initiative supported by technology and designed to improve VBA service delivery. It is a holistic solution that integrates a Business Transformation Strategy (BTS) to address process and people, along with a 21st century, web-based paperless claims processing system the Veterans Benefits Management System.





Veterans Health Identification Card

The Veteran Health Identification Card (VHIC) is issued to Veterans who are enrolled in the VA health care system, and is used for identification and check-in at VA appointments. The VHIC provides increased security for Veteran personal information - no personally identifiable information is contained on the magnetic stripe or barcode; unique Member Identifier – the Department of Defense assigns an electronic data interchange personal identifier (EDIPI) that allows VA to retrieve the Veteran’s health record; a salute to Veteran military service – the emblem of the latest branch of service is displayed on the card, and several special awards will also be listed.; accessibility – a Braille “VA” helps visually impaired Veterans to recognize and use the card; anti-counterfeiting – micro text helps thwart reproductions."; (2) SDE-FO supports the operations of the VHIC equipment located at each facility, yet the master data is stored centrally @ Terremark, and VHA CBO Systems Management office has programmatic oversight of the entire operation.





Veterans Health Information Systems and Technology Architecture

The Veterans Health Information Systems and Technology Architecture (VistA) is an enterprise-wide information system built around an Electronic Health Record (EHR), used throughout the United States Department of Veterans Affairs (VA) medical system, known as the Veterans Health Administration (VHA). It consists of nearly 160 integrated software modules for clinical care, financial functions, and infrastructure.





Veterans Health Library

As a part of the National Center for Health Promotion and Disease Prevention s (NCP) Preventive Care Program, the Office of Veterans Health Education and Information (VHEI), has begun the preliminary work on the Veterans Health Library (VHL). KramesStaywell has been selected as the vendor to provide VHL content. The VHL will be integrated into the My HealtheVet portal, and the topics within the library will span the continuum of VHA health care delivery. The VHL will be available to Veterans and their family members in the community and in all VHA health care delivery settings regardless of the facility at which a Veteran receives care. Because the VHL will be available to family members, the information within will enable family members to support the Veterans involvement in their own health care, to reinforce the behaviors required to promote health, and to help Veterans manage chronic and acute conditions. The VHL will provide Veterans and their family members with health education and information to help them: Promote their health and well-being. Prepare for clinical encounters. Understand their conditions and treatment plans. Communicate effectively with their health care team members. Partner with their providers and health care team members. Share in health care decision making. Self-monitor their conditions and guide their self-management. Prepare for transitions in care.


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Veterans Information Portal

Provides a gateway through which Veterans Benefits Administration (VBA) employees, lenders, appraisers/inspectors, and property managers can access certain VBA applications. The portal is positioned to serve relevant and customized content to internal employees, veterans, and public visitors via the Internet. The portal contains both private and public content. Public content is available to all users of the portal, including anonymous users. Users trying to access private content in the portal will be prompted to log in.





Veterans Information Solution

The Veterans Information Solution (VIS) is a web-based query application accessible through the Veterans Information Poral (VIP) that provides a consolidated view of comprehensive eligibility and benefits data from across the Veterans Benefits Administration (VBA) and the Department of Defense (DoD). It provides access to information from VBA’s corporate Rating Board Automation (RBA) 2000 and Compensation and Pension (CS & PFS) Benefits Delivery Network (BDN) for veterans; and from VBA’s Beneficiary Identification and Locator System (BIRLS) and VA Defense Information Repository (VADIR). As VIS has grown in scope it has provided an increased range of functionality, including access to additional sources of data on veterans and service members.





Veterans Insurance Claims Tracking and Response System

VICTARS is the standard desktop presentation throughout the Insurance Center, and single log-on gateway to other systems used by Insurance staff. It improves case management practices by journalizing actions taken on each account and allows for quality sampling by supervisors. VICTARS is an inquiry and data entry system that does not make disbursements. The term VICTARS is used to include ADE (Awards Data Entry), Insurance PC Letters, imaged forms, and other client/server programs that are integrated into the VICTARS front-end. VICTARS also serves as the Front End application for our workflow program in our paperless office environment. (VMLI is part of the VICTARS application). Another part of VICTARS is SKIPPES (Skills, Knowledge, Insurance Practices and Procedures Embedded in Systems) is an electronic performance support system, similar to TPSS for C&P. SKIPPES job aids are on-line documentation in narrative and flowchart form. They were built by Insurance subject matter experts and a contractor (General Dynamics, previously Anteon). The first job aids were developed for computer based training, but now SKIPPES job aids are available to all Insurance employees through VICTARS. This system contains no individual veteran records. SKIPPES ensures that best practices are defined and implemented and that needs for automation are also identified and developed.





Veterans On-Line Access

VHA's online application system for healthcare benefits similar toVBA's online application VONAPP (for other VA benefits)





Veterans Online Application

The VONAPP (Veterans On Line Applications) website is an official U.S. Department of Veterans Affairs (VA) website, that enables veterans to apply for benefits using the Internet. U.S. military veterans and some service members within six months of separation or retirement can apply for compensation, pension, and vocational rehabilitation benefits. U.S. military veterans, service members with two years of service, and members of the Selected Reserve can apply for education benefits. VONAPP allows its users the ability to electronically fill and submit forms for various benefits. The application provides the capability to maneuver in and out of forms and the home page. one the ability to also has a link to VA Form 10-10EZ, Application for Health Benefits.


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GPS tracking system for Veterans transportation.

VETSNET - Awards





Veterans Online Application - Direct Connect

The Veterans Direct Connection (VDC) provides Veterans with direct online access to VA services. The VONAPP (Veterans On Line Applications) VA website enables veterans to apply for compensation, pension, and vocational rehabilitation benefits.





Veterans Personal Finance System

VPFS is the reengineered version of VistA Personal Funds of Patients (PFOP) system, also known as Integrated Patient Funds (IPF), the mini-banking system that manages the accounts of patients in the VA hospital system.





Veterans Point of Service Kiosk

VPS will allow Veterans to do self check-in for appts, update demographics & insurance info, perform Med Reconciliation & Allergy reviews.





Veterans Tracking Application

Veterans Tracking Application (VTA) is a VA's version of DoD?s Joint Patient Tracking Application (JPTA). DoD has provided VA access to the demographic and health care data in JPTA. VTA gives VA providers access to critical patient information from the theater of operations in DoD?s JPTA system. VTA is a web-based patient tracking tool that assists in managing and tracking seriously injured service members from the battlefield through Landstuhl, Germany, to MTFs in the United States, and on to VA medical facilities and regional offices. The applications supports the business needs for VACO, VHA, VBA and Disability Evaluation System (DES) for VA/DoD.





Veterans Transportation Service





Used to prepare the award and calculate benefit awards. Awards provides VBA the processing capability to generate and authorize compensation and pension awards. A link to the Finance and Accounting System (FAS system) by a business transaction affords complete accounting functions, and includes an interface with Treasury. This application also integrates with and uses the features of the following applications already in place: CSS, SPP, and RBA. Awards will continue the collection of data to support both information and budgetary requirements for the Compensation and Pension Program. Summary: Prepare and Calculate Benefit Award Based on Rating Decision done by Rating Specialists Authorize the Claim for Benefit Payment


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Capability Capability Description Function Function Description System System DescriptionVirtual VAProvide Benefits and Services




Virtual VA is an online electronic work environment (EWE) designed for processing veteran Compensation and Pension (C&P) claims. Using Virtual VA a Document Capture Technician prepares and scans original veteran benefits claims and/or pension maintenance documentation into electronic folders. The system then stores the images and facilitates the gathering of documents such as veterans applications, awards, medical and dependency records, etc. The hardware and software (servers) associated with these functions are located in the three pension management centers. In addition, the electronic folders will be permanently stored on optical jukeboxes at these same location. A master folder index is maintained in Philadelphia. Virtual VA provides simultaneous user access to a veteran s electronic claims folder along with the same level of record integrity that exists in the paper environment.. Veterans are able to get quicker and more accurate answers when requesting the status of their claims.





VistA - Admission Discharge Transfer

The VISTA PIMS package provides a comprehensive range of software supporting the administrative functions of patient registration, admission, discharge, transfer, and appointment scheduling. Its functions apply throughout a patient's inpatient and/or outpatient stay from registration, eligibility and Means Testing through discharge with on-line transmission of PTF (Patient Treatment File) data and/or NPCDB (National Patient Care Database) data to the Austin Information Technology Center (AITC), (formerly the Austin Automation Center (AAC)).The ADT module aids in recovery of cost of care by supplying comprehensive PTF/RUGII options and Means Test options.





VistA - Beneficiary Travel

VistA Beneficiary Travel This program assists eligible beneficiaries with travel to and/or from VA or VA authorized health care either through mileage reimbursement, or arrangement of special mode (ambulance, wheelchair van etc.) transportation.





VistA - Enrollment Application System

Enrollment Application System (EAS) is currently a single module application. It facilitates the processing of the 10-10EZ Application for Health Benefits, which has been transmitted to the VHA site from the On-Line 10-10EZ web-based software. This 10-10EZ module allows site staff with enrollment and registration responsibilities to review all data entered by a veteran on the electronic 10-1 0EZ form before committing the data to the site database. It also provides a basic tracking mechanism in order to follow the progress of the veteran s application and respond to specific inquiries.





VistA - Income Verification Match

The IVM package will transmit information to the Health Eligibility Center for certain Veterans to determine the correct eligibility status based on their financial status.





VistA - Integrated Patient Funds

The PFOP system electronically manages money held for patients hospitalized at VA facilities. The systems foundation is the Patient Funds account. Essentially, the Patient Funds account operates much like a checking account; however, the money in a Patient Funds account does not accrue interest and, in some cases, restrictions limit the amount of cash patients may withdraw in a given time period. PFOP system enables the user to perform tasks that closely resemble the banking activities required to maintain checking accounts. Thess functions include Establish Patient Funds Account, Post Transactions, and Reconcile Accounts and Reports.


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VistA - Scheduling





VistA - Patient Representative

The purpose of the Patient Representative module is to ensure that VA medical facilities respond to patient needs. The software tracks and trends compliments and complaints and measures the facility’s types of complaints as they relate to the Customer Services Standards and the National Patient Satisfaction Survey. This package supports the Patient Advocate with the collection and categorization of complaints and compliments that give the medical center an opportunity to meet and exceed the customer’s expectations. The issue codes provide the opportunity to track types of complaints and provide trends of specific complaints. Included within the issue codes are the Customer Service Standards.

A recent reliability study of the codes has revealed an exceptionally high reliability in the selection of appropriate codes. To help with improving perceptions, the tracking program can also extract data specific for women veterans by eras of service (i.e., Gulf War, Vietnam) as well as clinic, product line, or services.





VistA - Pharmacy: Consolidated Mail Outpatient Pharmacy

The Consolidated Mail Outpatient Pharmacy (CMOP) package provides a regional system resource to expedite the distribution of mail-out prescriptions to veteran patients. CMOP host facilities, regionally located, receive data from medical centers within the area of service. Current CMOPs are designed to handle the dispensing and mailing of between 20,000 and 40,000 prescriptions in an 8-hour workday.





The Scheduling module automates all aspects of the outpatient appointment process, including the ability to check in/check out patients, clinic set-up and maintenance, enrollment/scheduling/ discharge of patients to and from various clinics, and the generation of managerial reports, statistical reports, patient letters, and workload reporting. It provides for multiple-appointment booking, which enables the user to schedule, at one time, numerous appointments on a consecutive day/week basis. This pattern of scheduling supports requirements for clinics such as dialysis treatment and physical therapy. The system may display numerous messages when an appointment is scheduled depending on the availability of the slot requested. These include notification that the appointment is an overbook, the patient already has an appointment scheduled for that date and time, or the appointment cannot be made due to previous inactivation of the designated clinic. In addition, certain classification questions are prompted during the check out process (if applicable) to determine if treatment rendered was connected to special circumstances (such as Agent Orange, Ionizing Radiation, Persian Gulf, etc.). If an appointment cannot be scheduled because of limitations, the user is prompted to add the appointment information to a Wait List for future scheduling. Patient Appointment Information gathers appointment data to be loaded into the National Database in Austin for statistical reporting. Patient appointments are scanned from September 1, 2002 to the present, and appointment data meeting specified criteria are transmitted to the Austin Information Technology Center (AITC). Subsequent transmissions will update the National Database. This additional data supplements the existing Clinic Appointment Wait Time extracts.

The functions within Scheduling currently fall into four major categories: Appointment Scheduling, Local Reporting (outputs), National Data Collection, and Module Set-Up and Maintenance.





VistA - VA Enrollment System

The Enrollment VistA Changes (EVC) Release 2 project was undertaken to support technology and business changes that were occurring with the implementation of the HECMS V3.0 project. Some modified and new business functionality is being included in the new system, and corresponding changes are necessary in VistA for preliminary determination of the veteran's Enrollment and Eligibility status. The EVC R2 project was released just prior to the HECMS V3.0 project.


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Web Automated Verification of Enrollment

Internet Application allowing students to electronically complete and transfer monthly verifications of enrollment and student status changes to Education Regional Processing Offices to release monthly payments. Students can also submit changes of address and Direct Deposit information via this system.





Web Based Loan Guaranty

WebLGY will be the primary LGY business support system. Currently incorporating functionality of the decommissioned WebELI, WebALPS and Web Based Loan Summary applications, WebLGY contains all of the historical VA Home Loan records. The next applications to be integrated with WebLGY are Specially Adapted Housing (SAH) and The Appraisal System (TAS). Legacy claim, acquisition and property data will be loaded on a "resource available" basis. WebLGY uses portal technology.





Web Enabled Approval Management System/ WEAMS Public

Allows approval of institutions for participation in the VA program for Veteran/Dependents under the post 9/11 GI Bill for education assistance. Maintain rates information, caps etc..WEAMS is a central web based application which combines the functionality of two existing approval systems - OLAF (On-Line Approval File) and LACAS (Licensing and Certification Approval System) - and adds functionality for NEXAS (National Exam Approval System). WEAMS is used to store Veteran Affairs (VA) approval information for organizations offering training to claimants such as veterans, service members, and their dependents. The approval information is entered by VACO personnel, Education Liaison Representatives (ELRs) and State Approving Agencies (SAAs) and viewed by VBA personnel (VCEs and VRE) and public users. VBA personnel use this approval information to determine claimant eligibility to benefits for training offered by organizations.





Work Study Management System

This application processes both original work study applications and supplemental work study time sheets for education programs. In order to be eligible to participate in the Work-Study program, a student must be currently eligible under an Education Program, such as Chap 30, 31, 32, 1606, 1607, and actively enrolled (Currently being Rehosted) The primary objective of theWSMS re-host project is replacement of the existing Visual dbase single tier applications, and development of the WSMS application in aWEB based environment, providing the capability to access, search and retrieve online information and provide supporting capabilities for collecting, processing, maintaining,managing, and sharing information (e.g., student information, contracts time records, worksites, work supervisors. TheWeb application will be located in the Corporate environment.





Addiction Severity Index

Provides centralized record keeping on substance abuse patients using VA medical facilities. Provides reports to Performance Evaluation Resource Center (PERC) for evaluation of substance abuse patient care performance at each of the VAMCs.





Breast Cancer Clinical Case Registry

Breast Cancer Clinical Case Registry facilitates the monitoring and tracking breast cancer and diagnostic test result, facilitate coordination of care, and improve management and timeliness to treatment for the Office of Public Health and Environmental Hazards and the Women Veterans Health Strategic Health Care Group .Currently there is no system in place inthe Computerized Patient Record System (CPRS) that has the capacity to identify, monitor and track all women with normal or abnormal mammogram results and assess sequential milestones in the diagnostic work up and treatment.


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Tracking system for patients identified in the CJD lookback notification initiative.





Caregiver Enrollment and Workload Management System

Caregiver Enrollment and Workload Management System addresses changes specific to Title I, Caregiver Support, of the Caregiver and Veterans Omnibus Health Services Act of 2010. Title I requires VA to develop a program of comprehensive assistance for Family Caregivers. This project will provide the ability to enroll eligible caregivers into the VA system, capture the total workload accomplished by those caregivers, and track the disbursement of all benefits due the caregivers.





Chapter 1606 - Montgomery GI Bill Selected Reserve - Benefits Payment System

Makes payments for CH 1606 claim awards as part of the BDN System interfacing with US Treasury.





Chapter 32 - Accounts Receivable Program

The Chapter 32 Accounts Receivable Program (CARP) was developed to eliminate the requirement to manually maintain veteran and account receivable information on VA Forms 4-1103A, Accounts Receivable Subsidiary Cards. CARP supports the Chapter 32 debt collection process and provides the capability to automate administrative functions such as generating collection letters, payment reminders, and reports. CARP is local regional office (RO) application that is maintained at the Hines Finance Center.





Chief Business Office - Purchased Care Customer Relationship Management

This system provides a single user interface for Customer Service Representatives (CSRs) and Supervisors at the HAC call center to log, track, and retreive Sponsor and Beneficiary data. It provides a customer-centric view of Veteran Sponsor and Beneficiaries' interactions with VA and a means to personalize their future contact experience. [Formerly known as Health Administration Center (HAC) Customer Relationship Management (CRM).]





Clinical Information Support System

Clinical Information Support System (CISS) is a web-based portal application that provides a framework of services for the VA enterprise and supplies an integration point for its partner systems. The initial CISS partner system is the Occupational Health Record-keeping System (OHRS), a web-based application that enables employee occupational health staff to create, maintain, and monitor medical records for VA employees and generate national, Veterans Integrated Service Network (VISN), and site-specific reports.





Compensation and Pension Web Application

C&P Web Applications ensure that veterans' medical records are properly handled and distributed to the proper organizations to complete the requested transaction. CWA is an application that is part of ebenefits.





Creutzfeldt-Jakob Disease Lookback Dataset


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Dialysis Registry





Customer Relationship Management Veterans Crisis Line

The Customer Relationship Management Veterans Crisis Line (CRM VCL) project will provide the VCL with a modern CRM based crisis support call and case management platform that will enable enrolled and non-enrolled Veterans in crisis and their families to connect with qualified, caring U.S. Department of Veterans Affairs (VA) responders through a confidential toll-free hotline, online chat, or text. Additionally the CRM VCL project will develop a CRM case system to streamline work processes, provide critical health and Veteran data more efficiently, and allow better collaboration between crisis workers during the critical stages of a crisis to efficiently and securely provide any information that is requested.





The Dialysis Registry is intended to become part of the Health Registries' Converged Registries Solution (CRS) program. The Dialysis Registry's plan will use the CRS to validate, analyze, report, and potentially edit Veterans' and related dependents' health related information from authoritative sources such as VISTA/CDW via the CRS platform currently integrated with Master Verification Index (MVI).





EEOB and Payment Healthcare Resolution Application

EPHRA stands for EEOB and Payment Healthcare Resolution Application. It is a web-based archival repository and research tool that allows the user to search for missing EEOBs that are not received due to incorrect routing information. EPHRA also allows the Austin FSC 224-unit staff to route unroutable EEOB data.





Eligibility Office Automation System

The Memorials Eligibility Office Automation (EOA) application will manage case management processing through a Graphical User Interface (GUI), improve reporting, and t will enable the Eligibility Office (EO) staff to accurately generate eligibility documents. Capability will allow manually entered PreNeed cases to be processed, summarized in reports, included in case management, and integrated with Time of Need processing.





Enrollment Certification Automated Processing

Electronic Certification Automated Processor is a system that receives certifications of enrollments and changes in certifications of enrollments from schools via VA ONCE. ECAP automatically processes a number of these certifications in BDN without human intervention. ECAP establishes end products for certifications that cannot be completed without human intervention. The Hines staff is currently modernizing ECAP. ECAP is maintained at Hines. ECAP uses a dedicated server and PCs to electronically process enrollment certifications and notices of change in student status received from schools using VA-Once, the VA Online Certification of Enrollment. ECAP tries to identify the education benefit, establish pending issues, and process education awards through to authorization. ECAP currently processes chapter 30 re-enrollment certifications and notices of change in student status.





Environmental Epidemiology Service Registry

Receives a roster of social security numbers for recently-discharged Veterans who served during the Persian Gulf Era from the DOD on a quarterly basis.


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Get Well Network





ePayments Version Control System

Modifications to VHA systems are needed to comply with new Standards and Operating Rules (the necessary business rules and guidelines for the electronic exchange of information that are not defined by an existing standard or its implementation specifications) for eInsurance, eBilling, ePharmacy, and ePayments Version Control System (VCS)





Functional Status and Outcome Database

The Functional Status and Outcome Database (FSOD) captures and tracks information about patient rehabilitative care throughout the VA. FSOD supports the entry of information from acute and sub-acute inpatient rehabilitation programs, as well as a broad range of outpatient rehabilitation programs. Outcome-based information including length of stay and cost is also tracked. Participating Veterans Affairs Medical Center staff enter information into FSOD on-line through a software program called VA FIMware (Functional Independence Measurement (FIM)). Users throughout the VA can access stored FSOD data through VA FIMware. Quarterly, FSOD data is transferred electronically to the Uniform Data System for Medical Rehabilitation (UDSmr) server in Buffalo, New York. The UDSmr database contains a U.S. national roll-up of rehabilitative programs. Users include all VA personnel involved in rehabilitative care and the UDSmr.





The Get Well Network allows our Veterans to access an interactive patient care information system through a computer network that provides education, information, entertainment, and access to the internet. Get Well Network (GWN) is an Interactive Patient Care (IPC) Commercial-Off-The-Shelf (COTS) product, which is being installed in standalone mode by the Veterans Health Administration (VHA) in 37 Department of Veterans Affairs (VA) Medical Centers (VAMCs). This is being done independently through multiple contracts awarded by VHA. The product replaces the bedside televisions in the inpatient setting with a network-based system offering enhanced capabilities, including the ability to interface with Computerized Patient Record System (CPRS) for pain management, discharge planning, and education documentation. It also provides on-demand entertainment and 24x7 guest internet access as well as a platform for a health related education video library, previously unavailable at most medical centers. It also enables the Veteran to communicate directly with their healthcare team and provide real-time feedback that allows staff to immediately resolve Veteran concerns or implement service recovery before a Veteran is discharged. The majority of sites report that Veterans often use the real-time feedback feature to provide positive comments about staff, which managers then use for recognizing the good work of their employees.





GI Bill Comparison Tool

System is available at http://department-of-veterans-affairs.github.io/gi-bill-comparison-tool/. The GI Bill comparison tool provides key information about college affordability and value so beneficiaries can choose the best education program for their needs. System can also be accessed via https://www.vets.gov/.





GI Bill Feedback System

The GI Bill Feedback System allows VA, with state and federal agencies, to work with educational institutions to address issues on behalf of Veterans, Service Members, and dependents utilizing VA educational benefits. The GI Bill Feedback System allows recipients of VA educational benefits to submit complaints against educational institutions or employers they believe have acted erroneously, deceptively, with misleading recruiting practices, or in some other way have failed to follow the PoE.


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Health Eligibility Reports

Uses the Master Veteran Record (MVR) to match veteran's social security number or VA claim numbers through various databases and produces report used to determine Veterans' eligibility for VHA medical services. (Need to confirm with AITC this system is still active)





Health Resource Center - Customer Relationship Management

The HRC - CRM system will be used by HRC Call Center agents to better serve their needs as they provide customer support to Veterans and their family members by allowing agents to resolve inbound calls and achieve first call resolution as well as provide an efficient desktop, workflow, contact history and knowledge management capabilities. The system will be created using the COTS, Microsoft Dynamics CRM 2015 software. Synchronization and integration of delivery and handling of contact information in real time Database repository with real-time queries, reporting and metrics during business hours Knowledge management delivery and handling of information Embraces the OneVA effort, facilitating the availability of information necessary to answer Veteran questions about VA and their care. Enhances VA’s ability to provide timely, valid responses to Veteran inquiries about benefits, eligibility and other matters.





Interactive Voice Response

The IVR system is the Customer facing system when someone calls the VBA for information about claims, benefits, education, LGY, Insurance, Pension, or other benefits offered. The system answers the call, and then offers the caller options to help segment their call for either a self-service option, for assignment to a VBA call center, or for transfer to another administration (VHA or NCA). The IVR contains some information related to FAQ’s, and a self-service option to check their most recent payment information. If the caller selects to speak to an agent, and it is during normal business hours, the call is then sent to a queue to be answered by the next available agent with the proper skill to answer the caller’s question. The end user in this case is either a Veteran, a beneficiary, or a Veteran representative.





Medical Appointment Scheduling System

The Medical Appointment Scheduling System (MASS) project will replace the current inpatient and outpatient scheduling system(s) to provide more efficient access to care for Veterans. Medical scheduling is complex in that it requires coordination across medical services while enforcing business rules. Veterans Health Information Systems and Technology Architecture (VistA) Scheduling was built in the early 1980’s as an inpatient care scheduling system with few embedded business rules.





Memorial Benefits Management System

Memorial Benefits Management System (MBMS) will automate all business processes associated with monument ordering, delivering, and tracking. It will provide for the creation and maintenance of a complete historical record for each monument application. It is expected that MBMS will receive, process, and track over 335,000 applications each year for government furnished monuments (i.e., headstones, markers, niche covers) for graves of veterans and beneficiaries buried in National, State Veterans , Arlington National Cemetery, post/military, Department of Army, Department of Interior, and private cemeteries. Additionally, MBMS will automate all the manual, paper intensive record keeping, and information and forms processing associated with over 100,000 yearly interments from National, State Veterans , Arlington National Cemetery, post/military, Department of Army, and Department of Interior cemeteries. MBMS will provide for the creation and maintenance of a complete historical record for each interment. MBMS will be considered an NCA mission critical system.





National Silent Monitoring

A VBA Intranet application that records the Information taken from each silently monitored call, and be able to produce data and reports such as the issues and answers discussed during silently monitored calls.


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ScImage

Handles much of Benefits related correspondence documents generation





One VA Electronic Forms

One VA Electronic Forms is an Internet and Intranet Application providing VA forms to the public and to employees. Many of these forms are VBA forms used by veterans and their families to be electronically completed, saved, and/or printed. Any forms approved by the Office of Management and Budget (OMB) are Section 508 compliant and subject to the Government Elimination Act (GPEA). Forms are designed by the Facilities, Access and Administration (20M33), Forms Management staff and/or contractor using Adobe LiveCycle Designer software.





Patient Management System

Patient Management Systems suite of applications supports a wide range of administrative functions that apply to veterans inpatient and outpatient stays as well as tracking and managing employee accidents. It also extracts and transmits data to Austin for auditing and reporting purposes.





Public Quality and Safety Website

understand and communicate veteran's needs for public health, quality and safety information





The login to the ScImage application is the identity verification process. Each individual physician's credentials (NPI) are part of the ScImage user profile.





State Benefits Reference System

A system of references for all the veterans benefits programs in each state. In addition to describing benefits and eligibility criteria, the references provide instructions for VSRs to follow in issuing certifications to veterans regarding information in VA records. Information is also provided on VA facilities, as well as certain state and local resources.





Systematic Technical Accuracy Review System

The STAR database is an intranet-based application used to record national accuracy reviews of claims processing of rating, authorization, and fiduciary related end-products. Accuracy reviews are conducted in accordance with the Systematic Technical Accuracy Review system (STAR). Limited access to components of the STAR database is provided to regional office personnel to assist in quality improvement efforts. Users can access the database via the Web Logon site. This site requires your user ID and password. The current procedure for gaining access to the STAR database through WEBLOGON requires completion of VA Form 20-8824E by the employee.





VBMS - Correspondence


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Capability Capability Description Function Function Description System System DescriptionVet RideProvide Benefits and Services




Vet Ride will be a stand-alone, hosted transportation solution that will assist Veterans facing barriers to healthcare by ensuring effective and efficient transportation. In particular, the hosted solution will support Veteran transportation needs for ride coordination, ride scheduling, ride routing and transport. Additionally, this system will provide for Veterans who are visually impaired, elderly, or immobilized due to disease or disability.





Veteran Financial Application

The Veteran Financial Application (VFA) will leverage the Income Verification Program by reducing the need for Veterans to provide updated financial information to VA annually to re-establish their eligibility for VA health care benefits.





Veterans Choice Viewer

The Veterans Choice Viewer (VCV) is a secure web-based reporting system that allows VA staff to view eligibility decisions for the Veterans Choice Program. The VC Viewer provides VA staff access to view patient wait-time information, geocoded addresses and Veteran Choice Card mailing results and Veterans Choice eligibility data. VCV is owned by Chief Business Office (CBO) Systems Management and was developed by the Business Engineering Services Team (BEST). Approximately 8.7 million Veterans will receive Veterans Choice Cards and a record for each Veteran will exist in the VC Viewer. These records contain Personally Identifiable Information (PII). VCV is a customer managed Major Application maintained by the Business Operations Systems Management organization.





Veterans Examination Request Information System

Allows individuals at 10 regional offices and 26 BDD sites to enter disability examination requests into this Intranet application that automatically forwards the requests to the private vendor. It also has reporting capabilities by office location. VERIS is an examination request system is an intranet application that links certain field employees to private vendors for the purpose of requesting disability examinations for veterans. It enables individuals at 10 regional offices and 26 BDD sites to enter disability examination requests into this Intranet application that automatically forwards the requests to the private vendor. It also has reporting capabilities by office location.





Vocational Rehabilitation and Employment Case Management System

The VR&E Program/Case Management System will intuitively assist in many of the VRC’s administrative functions, which will allow more time to engage with their clients, and will enrich the Veteran experience. The system will enable a Veteran contact record to be created using existing VA systems. This will provide a consistent view of the Veteran and tools for VR&E to streamline their entitlement, plan development, and case management processes, as well as accessing health and other existing benefit information. The system will be able to track all VR&E outreach activities against the contact record as well as having the ability to create multiple VR&E cases against a Veteran record, if needed. This model will provide a holistic view of the Veteran from outreach through employment to case closure.





Web Automated Reference Materials System

An internet-based application containing VBA as well as many VA publications used by VBA on-station and out-based employees. The system is accessible by the public. WARMS primary capability allows users to navigate through a search engine and direct links to retrieve publications pertinent to their mission. The information is maintained on a weekly basis always providing the latest information on veterans benefits. A What s New page reflects the most recent updates to WARMS for a quick see at new policies.


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Capability Capability Description Function Function Description System System DescriptionASPIREProvide Benefits and Services


Manage Benefits and Services for Veterans and Beneficiaries

Manage Benefits and Services for Veterans and Beneficiaries involves developing strategies, management and administration of benefits and/or services for and on behalf of customers in compliance with laws, policies and regulations. This includes communications with customers for planning and maintaining benefits and services over time.

VBA Performance & Transparency program - ASPIRE dashboards data show VBA benefits processing strengths and opportunities for improvement at the national, regional and local level. The data in this dashboards planned to be updated on a regular basis. VA launched the ASPIRE for Quality initiative last year to make data and outcome information available to the public in such areas as acute care, ICU, outpatient, safety and annual process measures, and how each Medical Center measures up to quality goals. The Aspire and Links dashboards provide information on how VA Medical Centers meet these goals. The Aspire dashboard depicts how each of VA Medical Center measures up to quality goals and is divided into two sections: Links (Linking information knowledge and systems) and ASPIRE. The Links dashboard reports outcome and processes for acute care, intensive care unit (ICU), and patient safety measures. ASPIRE is a web-based dashboard that documents quality and safety goals for all VA Hospitals. This data shows strengths and opportunities for improvement at the national, regional and local hospital level. Aspire data supports the VA s mission of a continuous health care improvement program to provide the best possible care to Veterans.











BDN - Compensation & Pension Payment System

Compensation & Pension (C&P) Provides Veteran claims status and payment history information on their compensation & pension claims.

Subsystems include: On-line, Claims Establishment, Claims Development, Awards, Dependency, FISCALS, Income, Ratings, BEVR, Legislation, ATA, Batch, Special Pay, Input Runs, Main Update Run, Audit Trail, Accounting, Treasury, FMS, NOES, Statistical Reports, CARS, Letters, Legislation, Intra-agency data exchanges (IRS, SSA, RRB, VHA, etc.), and ATA.





Bed Management System

Automated system to manage bed allocation at VA Medical Centers; not class I yet. Bed Management Solution (BMS) is a Waived Class III product currently installed at 133 sites and another 22 sites will be installed by the December 2010. BMS addresses the need to optimize the flow of patients from admission through discharge, and to improve patients’ safety, quality of care, and customer satisfaction. BMS provides the capability to manage bed availability at the facility, VISN and national levels and provides national data for bed availability during a disaster.





Beneficiary Identification Record Locator System

BIRLS is a 44+ million computerized record system containing basic identifying information on a VA claimant including current location of the claimant's folder and service information. BIRLS controls the assignment of file numbers, manages 10 different folder types, stores inactive compensation and pension data, and stores active and inactive insurance policy numbers. The BIRLS database file is stored on an IBM Mainframe computer at the Corporate Franchise Data Center (CFDC; formerly, Austin Automation Center or (AAC) in IDMS database format. The BIRLS data is maintained by the Austin Automation Center (AAC) and are directly accessible to authorized users.





Benefits Assistance Services Outreach Reporting Tool

A robust outreach tool that captures personally identifiable information (PII), demographic data, and claim data is needed to properly report to leadership and Congress on VBA's outreach efforts.


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Benefits Delivery Network

The Benefits Delivery Network is a suite of COBOL mainframe applications that collectively make up the VA s primary claims processing, tracking and payment system. The BDN tracks and distributes approximately $40 Billion in veteran entitlements yearly. BDN Benefits Delivery Network is the primary database and payment system for all education benefit programs administered by Education Service. VBA employees use BDN for the purpose of determining eligibility for benefits as well as processing benefit payment transactions. BDN processes claims for all Education benefits including Ch 30, Ch 1606, Ch 1607, Ch 32, Ch 35, and soon to be Ch 33 interim solution.





Board of Veterans Appeals Remand

BVAR is a database used to track the reasons for BVA Remands and the validly of the Remands. Also provides reports.











Cardiology Assessment Reporting and Tracking System/Catheterization Labs

The mission of the VA Clinical Assessment Reporting and Tracking (CART) Program for cardiac catheterization laboratories (CART-CL) is to support a national VA reporting system, data repository, and quality improvement program for procedures performed in VA cardiac catheterization laboratories. CART-CL is intended to improve clinical care/communication, support local and national quality improvement, monitor patient safety, capture workload of cardiac catheterization lab procedures, and inform VA system evaluation to maximize operational efficiency and patient outcomes. CART-CL is a collaborative effort between the VA Patient Care Services, Office of Information and Analytics, Ischemic Heart Disease Quality Enhancement Research Initiative (IHD-QUERI), and Office of Information and Technology (OI&T).





Caregivers Application Tracker

The CAT is a stand alone application that the Caregivers Support Program and the CBO for Purchased Care uses to accept and track veteran caregivers applications and stipend payments. The CAT is currently undergoing a "Rescue" effort via a T4 contract to move it out of the HEC/ATC into the Enterprise Operations environment. The CAT will experience a data cleanup, a stipend data migration and some enhancements before being placed into the EO production environment.


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Capability Capability Description Function Function Description System System DescriptionCaregivers ToolProvide Benefits and Services




Deployment of the new Caregivers Tracking Application (“CareT”) will begin in December 2016 and provide the following functionality:

- Ability to support primary, secondary, and general Caregivers

- Supports the business needs of the Caregiver Support Phone Line

- Coverage of the end-to-end primary and secondary Caregiver process including:

o the submission of a Veteran and Caregiver application (1010CG)

o providing ongoing Veteran and Caregiver support and monitoring

o the calculation of streamlined stipend payments including the annual labor rate update process

o the revocation of a Caregiver from the program and termination of benefits.

- Improved data tracking and information sharing amongst VA personnel

- Improved data integrity and increased ability to respond to Congressional inquiries and reporting requirements.





Cemetery Management Modernization

The CMM project implements a standardized and automated solution that will enable National Cemetery Administration (NCA) cemeteries to perform the critical tasks of generating Interment Notices/Dig Slips (INDSs) and accurately tracking remains. The solution will enable NCA cemetery representatives, foremen, and NCA field crews to review, update, and validate the decedent case data and to provide burial and memorial benefits information via NCA websites and mobile applications. Phase 1 of the Cemetery Management project will deliver automated workflow processes to: (1) generate an electronic INDS on a handheld device and (2) automate the tracking of remains, from arrival on cemetery grounds to interment. This project will improve the accuracy of NCA records and reduce workload by automating tasks that are currently performed manually.





Centralized Accounts Receivable System

Maintains information of government overpayments, accounts receivables to the Claimants.











Centralized Property Tracking System

CPTS is a Web-based system that provides LGY s Property Management Oversight Unit (PMOU) in Nashville, TN, with the information it needs to monitor the progress and performance of the contracted property management service provider in managing and selling VA properties and to process sales proceeds. CPTS is accessible to VBA employees only. Employees log in through and are authenticated by VIP. Once the authentication process has been successfully completed, the employee will access CPTS via a menu of options on the left-hand side of the web page.


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Chapter 33 - BDN





Chapter 18 - Spina Bifida

Makes payments for CH 18 (Spina fide) claim awards as part of the BDN System interfacing with US Treasury.











Chapter 31 - Vocational Rehabilitation and Counsel

Vocational Rehabilitation and Education (VR&E, Chapter 31). Also this system supports Chapter 31 Future Recurring Adjustment, which is a process interrogates the future recurring data for the Chapter 31 (CH31) education benefit to determine if future recurring data (recurring payment) should be made current.





Chapter 32 - Veterans Education Assistance Program

This Public Law was designed to provide educational assistance for Post Vietnam Era Veterans, those veterans that entered duty after December 31, 1976. Its purpose was to assist service persons in obtaining an education they might not otherwise be able to afford and to be used by the services as a recruitment aid. These benefits are available to all persons who enlisted in the following seven branches of service -- Army, Navy, Air Force, Marine Corps, Coast Guard, Public Health Service, and NOAA (National Oceanic & Atmospheric Administration.) This system is updated by contributions the service person makes toward his/her education after the first enlistment or upon discharge. The Government contributes two dollars for every dollar contributed by the service person. The money is recorded in the ""Banking System"" until the person applies for and receives an award through the ""Benefit System"" in the form of a payment for educational assistance. The maximum amount of money the service person can contribute is $2,700.00 at an increment amount of no less than $25.00 or more than $100.00 each month.





Provides education benefits for service members who served on active duty for 90+ days since 9/10/01. CH33 BDN System processes the payment requests received from CH33 LTS and provides acknowledgement. CH 33 is hosted at Terramark.





Chapter 33 - Long Term Solution

CH33 LTS is an Information Technology (IT) system designated as a major application and used globally to process Veterans educational benefits in accordance with the Post-9/11 Veterans Educational Assistance Act of 2008. The Chapter 33 GI Bill is a congressionally mandated bill that provides continuing education benefits (post-secondary) to our Nation’s Veterans. Veterans who served in the U.S. Military Post-9/11 are eligible for this program. The benefits include tuition, books, and a Basic Housing Allowance (BHA). The Long Term Solution (LTS) is an application that automates the processing of Veteran claims. This is an important effort as Chapter 33 has paid out over $43B in payments to 1.3M Veterans, and the effort related to the processing of benefits is labor intensive. It has been built outside VA and hosted in Terremark Data Center. It is Web J2EE application and communicated with various other VBA Education Services applications through web services.


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Capability Capability Description Function Function Description System System DescriptionHAC systemProvide Benefits and Services









Compensated Work Therapy Payroll System

The Compensated Work Therapy Payroll System is a Class III product and is being used in Veterans Integrated Service Network (VISN) 3 New York Harbor Healthcare System. Enhancements to the tool are needed in order to release the application as a Class I product.





Computrition Hospitality Suite

Computrition is a foodservice software solution that will provide Food Operations Management (FOM), Nutrition Care Management (NCM), and Point of Sale (POS) for all VA Medical Centers.





Consolidated Copayment Processing Center System

The Consolidated Copayment Processing Center (CCPC) System contains Veteran patient contact and billing information in order to support the printing and mailing of patient billing statements. The CCPC system is designed to handle first-party medical debt billing information. First-party billing is defined as a patient debt for which the patient is responsible for payment (normally co-payment) for health care treatment. This differs from third-party billing where a third party (e.g., insurance company, Health Maintenance Organization (HMO)) is primarily responsible for repaying the VA. CCPC does not handle third-party billing information. The Veterans Health Information Systems and Technology Architecture Accounts Receivable (AR) module collects information for CCPC at every Veterans Affairs Medical Center (VAMC). A daily batch process is used to collect and transmit the information to the VA Austin Information Technology Center. All collected patient and billing information is kept active on CCPC for a period of one month. A master list containing six months activity is archived for reference should historical information be needed. The users of this database include the VAMCs, Veterans Health Administration Chief Business Office, and the patients who receive billing statements.





Control of Veterans Records System

COVERS is a Microsoft Windows-based Client/Server application using barcode technology to support RO (Regional Office) and RMC (Record Management Center) folder activities, including requests, mail, search, and external transfers. The primary function of COVERS is tracking the location of folders within, and between offices. COVERS track the file number, name, power of attorney, and current location of each folder. The effective functioning of COVERS requires that the database accurately reflect the actual current physical location of the folder. COVERS is designed as a 'receipt-based' system. This means that the COVERS database is updated each time a folder is received at a location. For example, if a folder is moved from the 'Files' location to the 'Adjudication' location, Adjudication will issue a COVERS 'Receive' transaction as soon as possible to update the database.


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Capability Capability Description Function Function Description System System DescriptionCorporate Database

Corporate WINRS





Central database to which data from BDN and various other legacy databases is being transitioned after conversion. It currently supports VETSNET C&P and various other applications. It will be supporting VBMS C&P planned in future to replace VETSNET C&P. Corp Database is highly normalized (Oracle 10g) relational database. It is an integrated Enterprise database that supports multiple VBA business lines? applications that include C&P, Education, VR&E, and LGY. Considerable amount of C&P BDN legacy data has been converted into Corp databases. About 99% of C&P Master Records have been converted over from BDN to the Corp DB as of July 2011 (as per OBPI). (At the time of C&P Master record conversion, the corporate database contains a system of tables that store the data in a very similar structure as it appears in the C&P master, for historical purposes only. This data is never changed. The data is also stored in the corporate database, which is highly normalized, and does not have a similar structure to the BDN Master, and that data is maintained. However, no data is lost, so the actual data from the C&P master is stored, even though the structure of that data is different). Several Education services databases/applications outside BDN have been also converted into Corp database and re-designed and built in J2EE platform. CWINRS is also part of Corp database. Corp database promotes common data sharing among multiple benefit applications, and maintains the veterans? data integrity on a single platform. It supports both legacy Tuxedo-based client/server applications such as VETSNET, and current J2EE Web-based, or SOA applications such as WEAMS, WSMS, FOCAS, and VONAPP II. In Corp database, one single CORP schema holds all the data. This is a Corp common schema account. However, each application for VETSNET, for VR&E, for Education, and for others is having its own database accounts. Those application accounts usually don't own the data but may have its application specific programs. All these accounts will have its specific CRUD privileges on the data owned by the Corp schema account





Vocational Rehab & Edu Prog. Tracks Svcs. for Disabled Vets. VRE Corporate WINRS Case Management Application is the same as CWINRS, Corp WINRS, Corporate WINRS, and sometimes even WINRS. CorporateWINRS (CWINRS) application provides VR&E counselors with a case management toolset.





Customer Relationship Management Unified Desktop

CRM/UD is part of the VRM Initiative, which is intended to provide Veterans, beneficiaries, and their authorized representatives with seamless, convenient interactions when they contact VA regardless of the communications channels used. The VRM Initiative is a program in the VA Interagency 21st Century - One Vet Exhibit 300. CRM/UD is a Commercial Off-The-Shelf (COTS) - based application (based on Microsoft Dynamics CRM 2011). CRM/UD will collect, preserve, and track the context of all interactions with Veterans and beneficiaries and will unify business processes by integrating desktop applications to provide VA staff with a single consolidated view of the Veteran and access to authoritative business systems to resolve the Veterans' issues.





eBenefits Web Portal

The eBenefits Web Portal (EBN) is designed for Wounded Warriors, Veterans, Service members, their families, and those who care for them. EBN provides two main services. It's a catalog of links to information on other websites about military and Veteran benefits. And it provides a personalized workspace called My eBenefits which gives quick access to all the online tools now integrated into eBenefits - tools allows veterans to apply for benefits, download their DD 214, and see their benefits status online. Service members, Veterans, and family members can register for EBN, which affords access to the secure features in My eBenefits and allows the portal to be personalized to the user's needs.


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Enterprise Veterans Self Service

An application that is accessible through both the internet and VA Wide-Access Network (WAN). It is a VA/DOD portal that serves up benefit information from both agencies. The President's Commission on Care for America's Returning Wounded Warriors (Dole/Shalala) established by Executive Order 13426 in March 2007 recommended the creation of a My eBenefits (a.k.a. eBenefits) web portal to provide the wounded, injured and ill service members/Veterans, their families and care providers a single sign-on, central access point to online benefits and related services. The eBenefits portal is a one-stop shop for benefits-related online tools and information. The portal is designed for Wounded Warriors, Veterans, Service members, their families, and those who care for them. eBenefits provides two main services. It's a catalog of links to information on other websites about military and Veteran benefits. And it provides a personalized workspace called My eBenefits which gives quick access to all the online tools now integrated into eBenefits - tools that let you do things like apply for benefits, download your DD 214, and see your benefits status online. Service members, Veterans, and family members can register for eBenefits, which affords access to the secure features in My eBenefits and allows the portal to personalized to the user's needs. You must be enrolled in the Defense Enrollment Eligibility Reporting System (DEERS) to create an account. The EVSS is a portal platform that supports interactions between VA and Veterans through the streamlining of access to self service capabilities, and improvements to the processes used to identify and grant access to the VA's Veterans and Dependents (Members) and those providing services on behalf of the Veteran (Providers).








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iMedConsent





Gravesite Assessment Reporting

GAR - The GAR application operates/functions within the Burial Operations Support System (BOSS) environment. It is accessed through the Quantico Regional Processing Center home page at http://vaww.cem.va.gov. The Gravesite Assessment Reporting (GAR) application delivers the semi-annual and fiscal year Gravesite Assessment reports. The reports collect information about the cleanliness, height and alignment of headstones/markers National Cemeteries. The Assessment is based on a random sampling of gravesites inspected by cemetery staff in April and October each year.





Health Data Repository

[Duplicate with 1312: HDR II] The Health Data Repository (HDR) is a data repository of clinical information that resides on one or more independent platforms and is used by clinicians and other personnel to facilitate longitudinal patient-centric care.





Healthcare Claims Processing System

HCP is a pilot financial system In order to meet the long term vision, the CBO has initiated the deployment of interim solutions and multiple pilots to support critical program needs. The pilots are intended to inform the long-term decision with expanded options on possible alternatives which include the national deployment of the Fee Basis Claims System (FBCS), a Commercial-Off-The-Shelf (COTS) product that was installed in 2010. In addition the CBO is engaging with the VA Financial Service Center (FSC) and Veterans Integrated Service Network (VISN) 11 to pilot a Healthcare Claims Processing (HCP) system with FSC s existing product line, and is scheduled to be deployed in Indianapolis in the 4th quarter of FY2012.





Hospital Inquiry System

HINQ enables the (VA and other approved) hospitals to retrieve Veteran Health data/eligibility from VBA systems such as BIRLS.





The iMedConsentT application enhances the education, discussion and documentation associated with the informed consent process for physicians, ambulatory surgery centers and hospitals. It is integral to healthcare organizations' efforts to standardize communication across the enterprise, manage risk, comply with regulatory requirements and better document informed consent encounters.





Insurance Payment System

The Insurance Payment System runs on the IBM server at the Philadelphia ITC (Information Technology Center, co-located with the VAROIC).This is the master system of records for Insurance policyholders and beneficiaries, although detail and aggregate data may be replicated in other systems. This system generates five million pieces of mail annually, and produces the disbursement files and other external interfaces to Treasury, SSA, and DoD. This is the oldest Insurance system, and many programs were translated from machine languages in the 1980s, but other programs including DD/EFT (direct deposit) and the matches with SSA are recent additions.





Insurance S-DVI Application

Insurance S-DVI is an online application for insurance. Data goes to create record VICTARS.


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Insurance Self Service

The Insurance website is housed at the Philadelphia ITC. It includes general information and links, forms, and on-line applications. These applications are all part of the Insurance Self-Service System. They may also request a policy loan. A PIN number is required. It must be requested on-line, and is mailed to the veteran s address of record. For more sensitive functions, such as a loan request, a second self-selected password is also needed. These applications are all part of the Insurance Self-Service System. UFN (Unclaimed Funds by Name) is a search by name, social security number or other identifying data to see if Insurance might be holding a returned check or other unclaimed liability. This application is available to the general public. The insurance automated form application (AUTOFORM) allows veterans with a rating for a new disability to apply for Service Disabled Veterans Insurance online. Applicants can submit their applications electronically or print and mail their completed application. The on-line form uses turbo-tax type questions to help determine eligibility. Insurance Self-Service has been implemented in four phases.





Insurance Web System

The Insurance Web System makes Insurance data available to Veterans through the Internet. It includes general information and links, forms, and on-line applications. The Self-service application makes certain Insurance data available via the Internet. Veterans may access their basic policy information about premiums, dividends, and loan value, view their beneficiary designation or request a mailed copy of their policy, policyholders? annual statement, premium bills and other information. They may also request a policy loan. The website also has Insurance forms that can be printed and links for e-mail inquiries. (UFN is part of the Insurance Self-Service application)





Legacy Decision Support System

The Decision Support System (DSS) enables the Veterans Affairs hospitals to compute their costs for treating individual patients and providing specific services. It also allows the review of financial and clinical corporate data for management and quality improvement purposes. It provides information for clinical studies on groups of patients and more. At each VAMC a client/server-based application provides a Graphic User Interface for the presentation of data.





LGY eBenefits Portlet

The COE portlet is a WSRP 286 compliant portlet running on a Weblogic Portal application server. The portlet is produced by LGY and consumed by the eBenefits portal for Veteran self-service. The COE portlet queries Veteran's information from the Corporate, VADIR and LGY databases to determine home loan eligibility. The veteran may print his COE from the portlet or upload supporting documentation if needed.





Member Support Services

The Member Support Services project (MSS) is an integral part of the Enrollment System Redesign (ESR) effort.





Modern Awards Processing - Development

Supports development of claims, and workflow tracking. MAP-D provides single processing development capability. This addresses complete claims development, claims status, and case management using the best features of existing applications. MAP-D also provides access to those applications that support the claims development process including COVERS, CSS, PIES, AVAIS, BDN, BIRLS and SPP.





National Education WAVE Mass Address Navigator

National Education WAVE Mass Address Navigator (Newman) is an Education application that processes changes in address and changes in direct deposit data received via the Web Automated Verification of Enrollment (WAVE) application without human intervention. NEWMAN resides on the ECAP platform and processes these changes within the BDN


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Non-Receipt of Benefit Checks Program (RECERT)

Used by patient advocates at med center level; enterprise system





National Utilization Management Integration

The National Utilization Management Integration (NUMI) application is a web-based solution that automates utilization review assessment and outcomes. The Utilization Management (UM) Process is a tool used to help ensure that patients are receiving the right care, at the right time, and in the right place. UM is both a quality and efficiency tool, as it is used to move patients efficiently through the VA system to maximize use of resources. UM reviewers assess patient admissions and hospital stay days using standardized objective evidence-based clinical criteria to determine whether patients meet criteria for acute hospital care.





Non-Receipt of Benefit Checks Program





Patient Advocate Tracking System





Personnel Information Exchange System

A client/server application designed to improve the quality and timeliness of requesting veteran information from outside agencies. Information gained from these requests are used to process claims for: compensation, pension, education, burial benefits, and loan guaranty. These improvements are achieved by automating and standardizing the data requests, improved routing, request tracking, standard output generation processes, and process metrics involved with claims development. PIES is an automated system that manages the requests for veteran information that are required in order to develop and process claims more efficiently. PIES consists of two executable programs: PIES Create program Developed for use by Regional Office and RMC users to create 3101 requests. PIES Respond program Developed for use by individuals at NPRC to respond to 3101 requests. When a veteran submits a claim requiring service information or records not in VA custody, the VSR or other user at the VARO will open the PIES Create program. The user searches the PIES database for existing 3101s.





Portal for Electronic Third-party Insurance Recovery

Umbrella application for Electronic Data Interchange - Medical Care Cost Recovery Program (EDM), Lockbox (EPH), Insurance Identification and Verification (IIV), Pharmacy Insurance Claims (PHR), National Provider Identifier (NSP), HIPAA Validation tool (HIP) & EDI Transaction Management/Analysis tool (ETA). Streamlines the management of multiple components, including simplification of documentation for security, disaster recovery, and privacy.





Presidential Memorial Certification - Redesign

A project to enhance the current PMC screen to improve case processing functionality, to provide case tracking, productivity reporting and document tracking reports for the PMC program. A Presidential Memorial Certificate (PMC) is an engraved paper certificate, bearing the signature of the current President, to honor the memory of Veterans who have been honorably discharged from the Armed Forces of the United States.








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Rating Board Automation 2000

RBA2000 is the replacement system for the Rating Board Automation (RBA) application in use nationwide to support the preparation of disability rating decisions. RBA2000, unlike its predecessor, is integrated with VETSNET specifications for award processing and data storage formats and will provide improved support for the creation of text documents needed to document rating decisions. RBA2000 will continue the collection of claims data to support both information and budgetary requirements. RBA2000 incorporates the latest rating decision format and transfers disability and entitlement data into a corporate database of claimants who have applied for VA benefits. We have added features that provide decision makers with more flexibility in their choice of rating narrative input.





Reinstated Entitlement Program for Survivors

This program Legislation was originally passed as an amendment to public Law 97-377 for the sole purpose of restoring Social Security Administration benefits to surviving spouses and/or school children of members or former members of the armed forces who died while on active duty before August 13, 1981, or whose death after discharge was the result of a disability incurred or aggravated by military service before that date. The restored benefits are funded by the DoD and administered by the VA. The REPS database is updated on a weekly basis by daily on-line transactions originating at the St. Louis Regional Office. Three reports are also produced to control this processing. On the 5th workday before the end of the month, full file processing is performed creating recurring monthly payment records, a voucher, nine reports reflecting financial and other personnel status information, and a DOD tape that is sent to the Defense Manpower Data Center in Monterey, California. Payment and finance processing is done at the St. Louis RO. In fiscal 2003, REPS issued 5,279 payments totaling over $7 million.





Request of Name and Address

The Automated RONA is a Graphical User Interface (GUI) type of application. The GUI allows the user to interact with the application via labels, text boxes, grids, drop down list boxes, icons, and pop-up massage boxes. Once the user has entered the RONA criteria into the application, they then can submit the criteria for processing that night by a batch process. The extracted data will be available the next day. Parent system maybe VADS.





Rules-Based Processing System

The Rule Based Processing System is being developed by Financial Services Center (FSC) (part of VHA) for VETSNET C&P to process pension claims which is being processed manually by a VCE or similar claims processor of VBA. The objective of this system is to automate processing of such claims using a set of rules that capture the pension benefit related rule and regulations etc. and apply that criteria to the application data and determine the applicable award. The results of the RBPS system are passed on to the AWARDS system as well as the VVA system.





Search and Participant Profile

Search and Participant Profile (SPP) provides the ability to locate Veteran, Claim, and/or Family Member records. The user may locate a record by performing a search by a File Number, Social Security Number, or Taxpayer ID Number. This search functionality includes a real-time interface between VETSNET and BIRLS. The Search function identifies all participants related to the search criteria. The search results offer a simple interface to detailed profile information about the participants found. Participants include veterans, family members, fiduciaries, and other associated groups and organizations. Participant information can be added or updated by accessing the appropriate profile. SPP functionality is being moved incrementally into the SHARE application, which is also used to establish claims and maintain addresses and fiduciaries for both BDN and VETSNET.


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Share





Service Medical Records Tracking System

Service Medical Records are transferred directly from military separation centres to the St. Louis Records Management Center (RMC) within 10 workdays of service members separation from active duty. Service Medical Record Tracking System (SMRTS) is an online automated system that is the receipt, control, maintenance, and disposition of the service members records.Under a Memorandum of Understanding with the Department of Defense (DoD), VA is required to return records associated with a DoD mobilization to sites determined by DoD within 72 hours of notification that a service member/veteran will be recalled to active duty. Using Web SMR, the Defense Manpower Data Center (DMDC), via its website, will request from VBA, SMRs for recall.VBA will download the file from its website; search the Beneficiary Identification and Record Locator Subsystem (BIRLS) for the location of the SMRs; connect to the Web SMR SQL server database to update the appropriate table(s); and notify the appropriate regional office (or VA s Records Management Center (RMC), if applicable) via e-mail to process the request. The regional offices (or RMC) will then use the Web SMR application to view pending requests, mail the folders to appropriate addresses, and update the request with tracking information (eg, FEDEX information, number of volumes sent, etc).





A Microsoft Windows-based client/server application that allows regional office employees to inquiry against legacy information such as the Beneficiary Information Locater System (BIRLS), Benefits Delivery Network (BDN), and other agencies information (e.g. SSA). Share updates both legacy and corporate information with one transaction. This application is the starting point of MAP-D. Share is maintained by VETSNET Team 2, Austin, TX.





Stakeholder Information Management System

Tool used by LGY to manage business partners such as lenders, appraisers, and servicers











Statement of the Case/Supplemental SOC

SOC/SSOC is an application for creating SOC and SSOC Word documents. By reading an existing rating document created from RBA2000 or RBA, the application presents the user with a list of Issues to be included in the new SOC / SSOC. Adjudicative Actions can be entered for inclusion, as well as pertinent laws selected from the RBA2000 or RBA laws list. The user may choose from a selection of cover letters to be generated. Narrative text is copied from the rating document for the Issues selected. The user is allowed to edit the newly created SOC / SSOC using Word.





VA Loan Electronic Reporting Interface

VALERI is a contracted service that allows VA use of the vendor's loan servicing applications. For IT purposes, VALERI is just another interface. VALERI interfaces with WebLGY, CPTS and FMS. ? Data transmitted: Loan, default, liquidation, claim and acquisition data, and property data.





VA Online Certification of Enrollment

VA-ONCE is an enhanced means for submitting VA Forms 22-1999, 22-1999b, and 22-6553c on educational assistance. It is a completely Internet based application developed by a team of schools and VA representatives. In order to use the VA ONCE program, all schools will need to complete a Memorandum of Understanding (MOU). Allows various institutions of higher learning to become approved.


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Replaces paper claim folders

VBMS - Rating Represents RBA 2000 modernization





VA/DoD Identity Repository

The Veteran Affairs (VA)/Department of Defense (DoD)Information Repository (VADIR) is intended to support a veteran focused service delivery environment that will enhance and improve benefit eligibility determination, administration and delivery across VA. Essential to enabling improvements in these benefit delivery areas is the need to improve data sharing between VA and other interested and authorized entities such as DoD. VADIR is the mechanism established to meet this need.VADIR consolidates data transfers between the DoD and the VA. DoD's Defense Manpower Data Center (DMDC) stages shared data as defined in a MOU and transmits data to VADIR. This data becomes available to VA orgs to assist in determining veterans' benefits eligibility.











VBMS - Core/eFolders









Veteran Identity/Eligibility Reporting System

Veterans Relationship Management (VRM)Veteran Identity/Eligibility Reporting System (VIERS) will provide consuming business applications with access to a standard, enterprise view of person demographic, contact, military service and other benefits information. This system enables applications to search records and retrieve profile data, military history, and information on compensation and benefits, disabilities, and dependents.





Veteran Re-Entry Search Service

Veteran Re-Entry Search Service (VRSS) identifies Veterans who are incarcerated in federal, state, city and county correctional facilities. The VRSS includes a secure web portal to be used by federal, state, and local correctional institutional staff to upload their inmate registry listings at regularly scheduled intervals. VRSS will then interface with the VA/DoD Identity Registry (VADIR) to identify Veterans within the uploaded list. This reconciliation of records from Correctional systems and the Veterans Affairs/Department of Defense Identity Repository (VADIR) determining Veterans who have been incarcerated; in conjunction with Veterans Justice Outreach (VJO) and Healthcare for Re-entry Veterans (HCRV) organizations a tool to assist Veterans who have benefits.


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Veteran Service Network

VETSNET Compensation and Pension (C&P) is a suite of applications that facilitates the entire C&P claims process. Within the suite, the end user can establish and develop veterans claims; the rating decision, award and notification letter are documented, and payment information is transmitted to Treasury, accomplishing the necessary accounting. Throughout these activities, data are shared and passed between the applications to support end-to-end claims processing, customer service and notification. VETSNET is a fundamental component of VA s Enterprise Architecture in providing critical C&P informational support to its customers through an integrated and technologically sound environment.





Veterans Appeals Control and Locator System

VACOLS is a control system that allows Regional Office personnel to view, update and track the status of appeals cases submitted to BVA. Its primary capabilities are to initiate pre-programmed queries, such as ""Advance Call-Ups for Specified Months"", ""Outstanding Call-Ups"", ""Remands by RO"", ""Cases transferred to your RO"", and ""Advance Cases Pending Call-Ups"". This BVA maintained system also allows Veterans Service Representatives at each RO to generate reports and have them printed locally.





Veterans Benefits Management System

The Veterans Benefits Management System (VBMS) initiative is a business transformation initiative supported by technology and designed to improve VBA service delivery. It is a holistic solution that integrates a Business Transformation Strategy (BTS) to address process and people, along with a 21st century, web-based paperless claims processing system the Veterans Benefits Management System.





Veterans Equitable Resource Allocation

The Veterans Equitable Resource Allocation (VERA) database, is operated by the Allocation Resource Center (ARC) in Braintree, MA. The ARC is part of the Resource Allocation & Execution Office of the Office of Finance. The database is developed from the Patient Treatment File, National Patient Care Database, Fee Basis Medical and Pharmacy System, Decision Support System (DSS) National extracts, DSS Derived Monthly Program Cost Report (MPCR), Resident Assessment Instrument (RAI) Minimum Data Set (MDS), Clinical Case Registry (CCR), and Home Dialysis Data Collection System, the Pharmacy Benefits Management database and the Consolidated Enrollment File. Most of the clinical data is Veterans Health Information Systems and Technology Architecture data which is transmitted to the Austin Information Technology Center (AITC) where it is retrieved by the ARC each month. The ARC also retrieves DSS cost data from the AITC as well. Some additional information is received from the Hines Pharmacy Benefits Management and the CCR databases. The data from these sources is combined to develop patient-specific care and cost data for each hospitalization or visit at the location or treatment level. Aggregate tables summarize this data for reporting and analysis purposes. The VERA databases are the basis for resource allocation in the Veterans Health Administration.











Veterans Information Portal

Provides a gateway through which Veterans Benefits Administration (VBA) employees, lenders, appraisers/inspectors, and property managers can access certain VBA applications. The portal is positioned to serve relevant and customized content to internal employees, veterans, and public visitors via the Internet. The portal contains both private and public content. Public content is available to all users of the portal, including anonymous users. Users trying to access private content in the portal will be prompted to log in.


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VETSNET - Awards

















Veterans Online Application - Direct Connect

The Veterans Direct Connection (VDC) provides Veterans with direct online access to VA services. The VONAPP (Veterans On Line Applications) VA website enables veterans to apply for compensation, pension, and vocational rehabilitation benefits.





Veterans Tracking Application

Veterans Tracking Application (VTA) is a VA's version of DoD?s Joint Patient Tracking Application (JPTA). DoD has provided VA access to the demographic and health care data in JPTA. VTA gives VA providers access to critical patient information from the theater of operations in DoD?s JPTA system. VTA is a web-based patient tracking tool that assists in managing and tracking seriously injured service members from the battlefield through Landstuhl, Germany, to MTFs in the United States, and on to VA medical facilities and regional offices. The applications supports the business needs for VACO, VHA, VBA and Disability Evaluation System (DES) for VA/DoD.





Used to prepare the award and calculate benefit awards. Awards provides VBA the processing capability to generate and authorize compensation and pension awards. A link to the Finance and Accounting System (FAS system) by a business transaction affords complete accounting functions, and includes an interface with Treasury. This application also integrates with and uses the features of the following applications already in place: CSS, SPP, and RBA. Awards will continue the collection of data to support both information and budgetary requirements for the Compensation and Pension Program. Summary: Prepare and Calculate Benefit Award Based on Rating Decision done by Rating Specialists Authorize the Claim for Benefit Payment


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Capability Capability Description Function Function Description System System DescriptionVirtual VAProvide Benefits and Services




Virtual VA is an online electronic work environment (EWE) designed for processing veteran Compensation and Pension (C&P) claims. Using Virtual VA a Document Capture Technician prepares and scans original veteran benefits claims and/or pension maintenance documentation into electronic folders. The system then stores the images and facilitates the gathering of documents such as veterans applications, awards, medical and dependency records, etc. The hardware and software (servers) associated with these functions are located in the three pension management centers. In addition, the electronic folders will be permanently stored on optical jukeboxes at these same location. A master folder index is maintained in Philadelphia. Virtual VA provides simultaneous user access to a veteran s electronic claims folder along with the same level of record integrity that exists in the paper environment.. Veterans are able to get quicker and more accurate answers when requesting the status of their claims.











VistA - Automated Medical Information Exchange II

The AMIE software automates the administrative procedures involved in sending medical information used in determining veteran benefit payments from the VA medical centers to the VA regional offices. A 2507 examination request is a request for specific examination(s) to be performed on a veteran to determine compensation or pension benefits. The regional office has the ability to add a patient to the medical center's database if s/he does not exist there. All aspects of the examination process - notifying MAS of the request, scheduling of the exams, transcribing the results, forwarding the results to the RO -are handled through AMIE. Medical centers have the ability to transfer any exams they are unable to perform to other sites via MailMan messages. The AMIE software at the receiving medical center takes the mail message and enters a 2507 request into that hospital's database. Once these exams are completed, they are transferred back to the original medical center. Both modules of AMIE provide a number of reports to provide medical center and regional office personnel with the status and timeliness of any request.





VistA - Automated Safety Incident Surveillance and Tracking System

The Automated Safety Incident Surveillance Tracking System (ASISTS) has three major goals: 1) Better tracking of employee injuries and illnesses. ASISTS computerizes the Report of Accident (VA FORM 2162) as well as the OWCP CA-1 and CA-2 forms. These reports help improve the ability to trend and analyze accidental injuries and illnesses, thus helping to prevent future incidents from occurring; 2) Reduce exposures to bloodborne pathogens from needlesticks, sharps, or body fluids.The ASISTS instantly notifies Occupational Health and other medical personnel when the employee reports an incident involving a blood borne pathogen exposure, so that proper tests and treatment can be initiated. The data concerning exposure to bloodborne pathogens will be collected in a national database to identify national trends, training needs and best practices for the benefit of all employees at every VA medical center; 3) Reduce worker compensation costs.ASISTS facilitates a case management approach to preventing future accidents and will provide better management of workers' compensation claims. Through automation, the CA-1 and the CA-2 forms will be more accurate and be processed in a more timely fashion.





VistA - Care Management

Care Management is the first application to run within the HealtheVet Desktop (the VHA s new Java application framework) and the first to offer a convenient way for health care providers to view on a single screen pertinent information about multiple patients. With Care Management, users can see at a glance multiple patients for whom they have items that require attention. The current distribution of Care Management offers the following four perspectives (which are similar to applications): Clinician Dashboard; Nurse Dashboard; Query Tool; Sign List. This distribution of Care Management also includes the Task Editor, which enables users to create patient-related tasks.


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VistA - Computerized Patient Record System

CPRS is a VistA module that enables clinicians to enter, review, and continuously update all order-related information connected with any patient. With CPRS, you can order lab tests, medications, diets, radiology tests and procedures, record a patient s allergies or adverse reactions to medications, request and track consults, and enter progress notes, diagnoses, and treatments for each encounter, and enter discharge summaries. Close integration with the Clinical Reminders and Text Integration packages allows better record keeping and compliance with Clinical Guidelines and medical record requirements. CPRS not only allows hospital personnel to keep comprehensive patient records, it also enables clinicians, managers, and QA staff to review and analyze the data gathered on any patient in a way that directly supports clinical decision-making.





VistA - Diagnostic Related Group Grouper

The Diagnostic Related Group (DRG) Grouper is based on the Medicare Grouper requirements as defined by the Health Care Financing Administration and as reported in the Federal Register. Each DRG represents a class of patients who are deemed medically comparable and who require approximately equal amounts of health care resources. The module groups diagnostic and operation/procedure codes into the DRGs based on the combination of codes, age, sex, discharge status, and occurrence of death.





VistA - Electronic Claims Management Engine

The Electronic Claims Management Engine (ECME) package provides the ability to create and distribute electronic Outpatient Pharmacy claims to insurance companies on behalf of VHA Pharmacy prescription beneficiaries in a real-time environment. The application does not impact first party co-payments and minimizes the impact on legacy pharmacy workflow. This system meets the Health Insurance Portability and Accountability Act (HIPAA) of 1996 mandate, specific to the Electronic Transactions and Code Sets rule. The rule mandates VHA must submit claims electronically to insurance companies via the National Council for Prescription Drug Programs (NCPDP) v5.1 standard transmission format.





VistA - Event Capture

Event Capture is that portion of the Decision Support System (DSS) which has been designed to capture the workload for those areas which do not currently have a software system which may be extracted. Such areas as Chaplain, Canteen, and non-associated clinics can use Event Capture to track their workload.





VistA - Generic Code Sheet

Part of Vista financials - last update 1995. This package allows for the creation and entry of code sheets; the management of the code sheet from creation to batching to transmission.





VistA - Incident Reporting

The Incident Reporting package is a component of the Quality Management sub-system. It deals with the gathering and manipulation of data for such incidents as Suicide, Suicide Attempt, Sexual Assault, Homicide, Patient Abuse, Alleged or Proven Fall, Transfusion or Medication Error, etc. The application is driven by the incident rather than the patient. This was done to allow for the entry of more than one patient associated with a single incident as may occur with fires or patient to patient assaults.





VistA - Inpatient Medications

Combination of Unit Dose Medications and IV Medications and their associated utilities.





VistA - Laboratory: Electronic Data Interchange

The Veteran Integrated Service Network (VISN) mission is to consolidate electronic lab test ordering and lab test result reporting throughout all Veterans Affairs (VA) medical care facilities laboratories within a VISN, between VISNs, and for non-VA organizations (i.e., commercial reference laboratories). The LEDI software reduces or eliminates the need for manual ordering and reporting of laboratory results to interface laboratories. The software minimizes the amount of manual labor associated with preparing samples for delivery and processing at the host lab facility.


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Capability Capability Description Function Function Description System System DescriptionVistA - Library

This is the National Drug File Package V 3.15; ongoing enhancements

VistA - Nursing





The Library module is designed to automate the entire serials management process in VA Library Services. VA library staff spend the largest share of local materials budgets on serials. The process of ordering, tracking, claiming, and listing these titles is tedious and error-prone when done manually. Automation of serials management allows a faster and more accurate process for work simplification. Library management is assisted through improved statistics and information. Staff is able to use Library Patron options to see whether the local Library Service owns a journal title and, if so, the holdings and location for that title. The Serials Control module has three components. The Serials Management component creates the local librarys serials database, along with retrospective holdings and purchasing information and copy information, such as location and category. The module is designed so that access to this component may be restricted, if desired, to the serials expert on the library staff, usually a medical librarian or the Chief. Access to the Serials Control component where daily actions are managed (e.g., check-ins, routing, and generation of reports) may be given to other Library Service staff members. A minor component of the module, Library Site Parameters, allows for the initialization of the module. Library makes it possible for local sites to carry only locally active entries in their local database. When new entries are needed, they can be downloaded automatically from the national database into a site s local database.





VistA - National Drug File





The Nursing application is a component of the Department of Veterans Affairs VistA program. It is comprised of multiple modules (i.e., Administration, Education, Clinical, Quality Assurance, and Package Management).





VistA - Nutrition and Food Service

The Nutrition and Food Service (N&FS) software integrates the automation of many Clinical Nutrition, Food Management, and Management Reports functions. The Clinical N&FS activities of Nutrition Screening, Nutrition Assessment, Diet Order Entry, Tube Feeding and Supplemental Feeding Orders, Patient Food Preferences, Specific Diet Pattern Calculations, Nutrient Analysis of meals, Consult Reporting, Encounter Tracking, and Quality Care Monitoring are all available in this program. The Food Management function has complete automation of food production activities; Service and Distribution, Inventory and Cost Management, Recipe Expansion, Menu and Recipe Nutrient Analysis, Meal and Diet Pattern Development and Implementation, Diet Card and Tray Ticket Printing, and Quality Service Tracking are available. The Management Reports include the Served Meals, Additional Meals, Cost Per Meal, Tube Feeding Cost, Supplemental Feeding Cost, Staffing Data, Encounter Data, and Annual Management Reports.





VistA - Occurrence Screen

The Occurrence Screen module supports VHA policy by providing for the identification of events requiring follow-up review. It generates worksheets used by clinical, peer, management, and committee-level reviewers and identifies practitioner, systems, and equipment-related problems and results. The program enables medical facilities to define site-specific screens and to track events associated with them.


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VistA - Pharmacy VistA Package for all pharmacy

VISTA Outpatient labels, profile, inventory and prescriptions.





VistA - Patient Representative

The purpose of the Patient Representative module is to ensure that VA medical facilities respond to patient needs. The software tracks and trends compliments and complaints and measures the facility’s types of complaints as they relate to the Customer Services Standards and the National Patient Satisfaction Survey. This package supports the Patient Advocate with the collection and categorization of complaints and compliments that give the medical center an opportunity to meet and exceed the customer’s expectations. The issue codes provide the opportunity to track types of complaints and provide trends of specific complaints. Included within the issue codes are the Customer Service Standards.

A recent reliability study of the codes has revealed an exceptionally high reliability in the selection of appropriate codes. To help with improving perceptions, the tracking program can also extract data specific for women veterans by eras of service (i.e., Gulf War, Vietnam) as well as clinic, product line, or services.









VistA - Pharmacy: Auto Replenishment/Ward Stock

The Automatic Replenishment/Ward Stock (AR/WS) package provides a method to track drug distribution and inventory management within a medical center. The AR/WS module is designed to allow each medical center to adapt the system to its own needs.





VistA - Pharmacy: Bar Code Medication Administration

Bar Code Medication Administration (BCMA) software provides a real-time, point-of-care solution for validating the administration of Unit Dose (UD) and Intravenous (IV) medications to inpatients in Veterans Administration Medical Centers (VAMCs). BCMA uses a Graphical User Interface (GUI), MS Windows-based Client/Server architecture, designed to improve the accuracy of the medication administration process, and to increase the efficiency of the administration documentation process. The end result is enhanced patient safety and patient care at VAMCs. Inpatient bar code medicine administration - and ongoing enhancements Bar Code Med Admin (BCMA) is a VISTA module that will increase efficiency in medication administration, improve medication administration accuracy, and provide online patient medication





VistA - Pharmacy: Outpatient Pharmacy


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Capability Capability Description Function Function Description System System DescriptionVistA - Scheduling

VistA - Surgery

VistaWeb





The Scheduling module automates all aspects of the outpatient appointment process, including the ability to check in/check out patients, clinic set-up and maintenance, enrollment/scheduling/ discharge of patients to and from various clinics, and the generation of managerial reports, statistical reports, patient letters, and workload reporting. It provides for multiple-appointment booking, which enables the user to schedule, at one time, numerous appointments on a consecutive day/week basis. This pattern of scheduling supports requirements for clinics such as dialysis treatment and physical therapy. The system may display numerous messages when an appointment is scheduled depending on the availability of the slot requested. These include notification that the appointment is an overbook, the patient already has an appointment scheduled for that date and time, or the appointment cannot be made due to previous inactivation of the designated clinic. In addition, certain classification questions are prompted during the check out process (if applicable) to determine if treatment rendered was connected to special circumstances (such as Agent Orange, Ionizing Radiation, Persian Gulf, etc.). If an appointment cannot be scheduled because of limitations, the user is prompted to add the appointment information to a Wait List for future scheduling. Patient Appointment Information gathers appointment data to be loaded into the National Database in Austin for statistical reporting. Patient appointments are scanned from September 1, 2002 to the present, and appointment data meeting specified criteria are transmitted to the Austin Information Technology Center (AITC). Subsequent transmissions will update the National Database. This additional data supplements the existing Clinic Appointment Wait Time extracts.

The functions within Scheduling currently fall into four major categories: Appointment Scheduling, Local Reporting (outputs), National Data Collection, and Module Set-Up and Maintenance.





VISTA Package. The DHCP Surgery package is used to enter/edit and display information related to the Surgical Service. It will track surgical cases, provide useful management reports, and produce the necessary documentation for all surgical cases. Annual











VistaWeb is an intranet web based application used to review remote patient information found in VistA and the Health Data Repository (HDR). To a large extent, VistAWeb mirrors the reports behavior of the Computerized Patient Record System (CPRS) and Remote Data View (RDV). However, by permitting a more robust and timely retrieval of remote-site patient data, VistAWeb is also an enhancement to CPRS/RDV.





Voluntary Service System

Voluntary Service System (VSS) is a national-level application which replaced the site-based Voluntary Timekeeping System (VTK). VTK was used for many years at the Veterans Affairs Medical Centers to track and manage the hours of service contributed by volunteers and volunteer organizations. Consistency of data between sites was a problem and the process of compiling national VTK reports was slow and costly. Many steps were involved because national data was only consolidated once a month and it was usually out of sync. Improved data collection and reporting is now available since users interact directly with a centralized national database. Rehosted VSS uses .NET technology that replaced data transmissions between sites and the Austin Information Technology Center to produce the consolidated national reports. Direct access to data provides instantaneous updates and up-to-the-minute reporting for all users. Central Office administrators and Voluntary staff now have broader more reliable data for managing Volunteer Services.


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ANSOS One-Staff Clinical Scheduling Product





Web Automated Verification of Enrollment

Internet Application allowing students to electronically complete and transfer monthly verifications of enrollment and student status changes to Education Regional Processing Offices to release monthly payments. Students can also submit changes of address and Direct Deposit information via this system.





Web Based Loan Guaranty

WebLGY will be the primary LGY business support system. Currently incorporating functionality of the decommissioned WebELI, WebALPS and Web Based Loan Summary applications, WebLGY contains all of the historical VA Home Loan records. The next applications to be integrated with WebLGY are Specially Adapted Housing (SAH) and The Appraisal System (TAS). Legacy claim, acquisition and property data will be loaded on a "resource available" basis. WebLGY uses portal technology.











Web Specially Adapted Housing/ Special Housing Assistance

SAHSHA was originally part of the TAS application and has been migrated to the Java platform. It is currently a sub application with the Veterans Information Portal.





Work Study Management System

This application processes both original work study applications and supplemental work study time sheets for education programs. In order to be eligible to participate in the Work-Study program, a student must be currently eligible under an Education Program, such as Chap 30, 31, 32, 1606, 1607, and actively enrolled (Currently being Rehosted) The primary objective of theWSMS re-host project is replacement of the existing Visual dbase single tier applications, and development of the WSMS application in aWEB based environment, providing the capability to access, search and retrieve online information and provide supporting capabilities for collecting, processing, maintaining,managing, and sharing information (e.g., student information, contracts time records, worksites, work supervisors. TheWeb application will be located in the Corporate environment.





Addiction Severity Index

Provides centralized record keeping on substance abuse patients using VA medical facilities. Provides reports to Performance Evaluation Resource Center (PERC) for evaluation of substance abuse patient care performance at each of the VAMCs.






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CareWare





Associated Health Allocation

The Associated Health Allocation Database is used to determine the allocation of positions and funds for VA Associated Health programs offered by Veterans Affairs Medical Centers (VAMC).





Caregiver Enrollment and Workload Management System

Caregiver Enrollment and Workload Management System addresses changes specific to Title I, Caregiver Support, of the Caregiver and Veterans Omnibus Health Services Act of 2010. Title I requires VA to develop a program of comprehensive assistance for Family Caregivers. This project will provide the ability to enroll eligible caregivers into the VA system, capture the total workload accomplished by those caregivers, and track the disbursement of all benefits due the caregivers.





CareWare is a web-native, platform for creating and managing staff schedules. CareWare allows active participation on-line from all constituents in the process, hospital executives, directors, managers, coordinators, and staff nurses.





Chapter 1606 - Montgomery GI Bill Selected Reserve - Benefits Payment System

Makes payments for CH 1606 claim awards as part of the BDN System interfacing with US Treasury.





Chapter 32 - Accounts Receivable Program

The Chapter 32 Accounts Receivable Program (CARP) was developed to eliminate the requirement to manually maintain veteran and account receivable information on VA Forms 4-1103A, Accounts Receivable Subsidiary Cards. CARP supports the Chapter 32 debt collection process and provides the capability to automate administrative functions such as generating collection letters, payment reminders, and reports. CARP is local regional office (RO) application that is maintained at the Hines Finance Center.





EEOB and Payment Healthcare Resolution Application

EPHRA stands for EEOB and Payment Healthcare Resolution Application. It is a web-based archival repository and research tool that allows the user to search for missing EEOBs that are not received due to incorrect routing information. EPHRA also allows the Austin FSC 224-unit staff to route unroutable EEOB data.





Eligibility Office Automation System

The Memorials Eligibility Office Automation (EOA) application will manage case management processing through a Graphical User Interface (GUI), improve reporting, and t will enable the Eligibility Office (EO) staff to accurately generate eligibility documents. Capability will allow manually entered PreNeed cases to be processed, summarized in reports, included in case management, and integrated with Time of Need processing.





Emergency Department Integration Software

The Emergency Department Integration System (EDIS) is a VHA-wide application used to track and manage the delivery off care to patients in the Emergency Care System (ECS). This critical IT solution directly supports the Major Initiative ""Enhance the Veteran Experience and Access to Healthcare (EVEAH). EDIS v1.0 is currently being deployed in each VHA hospital and is scheduled for deployment completion by 7/31/2011. The application improves emergency department care by introducing the systematic collection, display and reporting on patient status information. It is able to integrate with Appointment Management and Patient Care Encounter within VistA. EDIS v2.0 is currently being planned and will provide enhancements, better functionality and improved reports.


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First Notice of Death





Enrollment Certification Automated Processing

Electronic Certification Automated Processor is a system that receives certifications of enrollments and changes in certifications of enrollments from schools via VA ONCE. ECAP automatically processes a number of these certifications in BDN without human intervention. ECAP establishes end products for certifications that cannot be completed without human intervention. The Hines staff is currently modernizing ECAP. ECAP is maintained at Hines. ECAP uses a dedicated server and PCs to electronically process enrollment certifications and notices of change in student status received from schools using VA-Once, the VA Online Certification of Enrollment. ECAP tries to identify the education benefit, establish pending issues, and process education awards through to authorization. ECAP currently processes chapter 30 re-enrollment certifications and notices of change in student status.





The First Notice of Death (FNOD) application will manage the process by which Program Support Assistants (PSAs) take actions to establish or update the Beneficiary Identification and Records Locator Subsystem (BIRLS) record upon death of a Veteran or of a Veteran's Spouse (and automatically cancel benefits being provided).





Health Services Training Report Database

The Health Services Training Report (HST) Database tracks the overall number of Personnel and Accounting Integrated Data Systems (PAID) and Without Compensation (WOC) Trainee positions by the cooperating academic institutions for all medical center approved health services programs. Information in the database comes from all Veterans Affairs Medical Centers (VAMCs) who have Office of Academic Affiliations (OAA) approved HST programs. Worksheets and memos are distributed to participating VAMCs by the OAA annually. VAMC personnel enter the information electronically into the database located at the OAA Support Center (OAASC) in St. Louis, Missouri. The main user of this database is the OAA.





Insurance Verification Processor

The IVP system is designed to streamline the collection and update of patient insurance information. It will be used by registration, admission, and verifications clerks who will feed the information into the existing VistA Insurance Verification Processor File. It will integrate with the Scheduling application for identifying patients with upcoming appointments. It will allow clerks to scan and store copies of the patient insurance cards as well.





Interactive Customer Evaluation System

The Interactive Customer Evaluation (ICE) system provides a web based tool for collecting patient/customer feedback (ratings and comments) related to the quality of services and/or products provided by VA facilities.





Medicare Remittance Advice

The introduction of Medicare Remittance Advice (MRA) software allows sites to receive an Explanation of Benefits (EOB) from Medicare (CMS). MRA information is used to create a secondary bill to those payers who require an EOB from Medicare prior to making payment


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Memorial Benefits Management System

Memorial Benefits Management System (MBMS) will automate all business processes associated with monument ordering, delivering, and tracking. It will provide for the creation and maintenance of a complete historical record for each monument application. It is expected that MBMS will receive, process, and track over 335,000 applications each year for government furnished monuments (i.e., headstones, markers, niche covers) for graves of veterans and beneficiaries buried in National, State Veterans , Arlington National Cemetery, post/military, Department of Army, Department of Interior, and private cemeteries. Additionally, MBMS will automate all the manual, paper intensive record keeping, and information and forms processing associated with over 100,000 yearly interments from National, State Veterans , Arlington National Cemetery, post/military, Department of Army, and Department of Interior cemeteries. MBMS will provide for the creation and maintenance of a complete historical record for each interment. MBMS will be considered an NCA mission critical system.





National Laboratory Workload and Laboratory Management Index Program

Provides medical center to medical center comparisons capabilities. Provides capability for each local medical center to monitor laboratory trends for decision making. Provides a detailed view of workload data to support a variety of management and clinical requirements and needs.





Non-VA Hospital Administration Statistics System

Determines appropriate Diagnosis-related group codes, computes payments to be made, and issues reports for Medical Administration Service and fiscal offices.





Non-VA Hospital System

The VHA pays for care provided to VA beneficiaries in non-VA hospitals through its contract hospitalization program as mandated by Congress in the late 1980s. NVH provides cost and DRG info to VAMCs for private care hospitalizations.





Nuclear Medicine National Headquarter System

Consists of information from all VAMCs performing or contracting nuclear medicine Services. Access Database provides an annual report summarizing the information received from all the VAMCs submitting questionnaires.





One VA Electronic Forms

One VA Electronic Forms is an Internet and Intranet Application providing VA forms to the public and to employees. Many of these forms are VBA forms used by veterans and their families to be electronically completed, saved, and/or printed. Any forms approved by the Office of Management and Budget (OMB) are Section 508 compliant and subject to the Government Elimination Act (GPEA). Forms are designed by the Facilities, Access and Administration (20M33), Forms Management staff and/or contractor using Adobe LiveCycle Designer software.





Patient Treatment File

Core component of VHA s health information architecture, providing source data on patient treatment and utilization. Primarily used by VA Medical Centers to report inpatient workload, demographics, diagnoses, and treatment information.


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Resolution Letters

Suicide Hotline





Point of Use Implementation

This is a VHA Logisitics management system of consumable medical supplies, e.g bandages, gauze and performs the inventory, ordering, and tracking of consumable medical supplies.





Research Administrative Management System

The Research Administrative Management System (RAMS) is based on a SharePoint architecture that will provide new services for end users with integrated services across the VA ORD, centralized information, centralized reporting, and replace or integrate legacy systems such as ePROMISe and RCMS. RAMS is intended as a multipurpose tool for ORD Central Office and VA Medical Center (VAMC) field research offices. The requirements specify the capability to create and track administrative data for each project assigned to the local research office, manage research oversight committees and subcommittees, track research personnel assignments, training requirements and certifications, manage laboratory data including space allocations and equipment, and support required reporting to ORD.





The resolution letters provide each applicant notification of the suspense or disapproval of the submitted application for a government headstone, marker or medallion along with. Veterans Claims Assistance Act information and appeal rights are included as appropriate with the letters. The resolution letters are generated with minimal manual intervention from Memorial Programs Service (MPS) case managers and result in the standardization of the letteres across the MPS Processing sites.





Resource Management System

Creates a fully integrated, automated staff resource management system that includes scheduling with bi-directional interfaces to Human Resources; Acuity; Admission, Discharge, and Transfer (ADT); Master Patient Index (MPI); and Patient Scheduling applica





State Benefits Reference System

A system of references for all the veterans benefits programs in each state. In addition to describing benefits and eligibility criteria, the references provide instructions for VSRs to follow in issuing certifications to veterans regarding information in VA records. Information is also provided on VA facilities, as well as certain state and local resources.





The OMI addresses health care problems to monitor and improve the quality of care provided by VHA





Systematic Technical Accuracy Review System

The STAR database is an intranet-based application used to record national accuracy reviews of claims processing of rating, authorization, and fiduciary related end-products. Accuracy reviews are conducted in accordance with the Systematic Technical Accuracy Review system (STAR). Limited access to components of the STAR database is provided to regional office personnel to assist in quality improvement efforts. Users can access the database via the Web Logon site. This site requires your user ID and password. The current procedure for gaining access to the STAR database through WEBLOGON requires completion of VA Form 20-8824E by the employee.





Unclaimed Liabilities (Web)

Unclaimed Liabilities (Web) (UNL) is an application which is available to the general public and allows users to search by name, SSN, or other identifying data to see if Insurance might be holding a returned check/unclaimed liability. UNL is part of the Insurance Web (ISS).


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VBMS - Awards Represents AWARDS modernization






VA National Bed Control System

The VA National Bed Control System records the levels of operating, unavailable and authorized beds at each VAMC, and it tracks requests for changes in these levels. For changes in operating, unavailable and authorized bed levels, the Director of a Medical Center or his/her authorized delegate enters a bed change request into the Bed Control Database. A Bed Control Database trigger automatically notifies the respective Veterans Integrated Support Network (VISN) director. The VISN director's designated staff reviews the request and either approves, disapproves, or cancels it through the Bed Control Database. If a medical center request is approved by the VISN director, a Bed Control Database trigger notifies staff in the Assistant Deputy Under Secretary for Health for Operations and Management (10N) to review and take action, followed by the appropriate VHA Program Office and then the Under Secretary for Health. Once a request has been approved, cancelled, or disapproved by either the Deputy Under Secretary for Health for Operations and Management, VHA Program Office, or the Under Secretary for Health, the medical center director and the appropriate VISN director are automatically notified of the action. The approval process is tracked and visible to the authorized user of the system. When changes are approved, the database updates its bed level information accordingly. Pertinent justification and documents associated with each bed change request are stored in the database.





VA Nursing Outcomes Database

VANOD provides the ability to support strategic planning that includes nurse staffing levels, patient care interventions, identification of best practices, intra and inter facility comparisons, and health policy decisions. It will allow for intra- and inter-facility comparisons, creating a VA database which provides leadership with an opportunity to transform the way nurses do work and become the largest repository of nursing outcomes data in the nation.














Veterans Enterprise Terminology Services

Provides an overall terminology model for VHA that supports clinical data entry, retrieval, aggregation and processing.





Veterans Examination Request Information System

Allows individuals at 10 regional offices and 26 BDD sites to enter disability examination requests into this Intranet application that automatically forwards the requests to the private vendor. It also has reporting capabilities by office location. VERIS is an examination request system is an intranet application that links certain field employees to private vendors for the purpose of requesting disability examinations for veterans. It enables individuals at 10 regional offices and 26 BDD sites to enter disability examination requests into this Intranet application that automatically forwards the requests to the private vendor. It also has reporting capabilities by office location.


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Capability Capability Description Function Function Description System System DescriptionVetProProvide Benefits and Services




VetPro is a Web-based physician credentialing system for federal agencies that employ healthcare providers. VetPro increases the efficiency and accuracy of the credentialing process it allows for accurate and complete credentials to be obtained once, electronically banked, and retrieved for review and updating in a secure Web-based environment. VetPro was created by the Federal Credentialing Program (FCP), which is responsible for developing a uniform healthcare credentialing process. The development of the VetPro system is the result of close collaboration between the Department of Health and Human Services (HHS) and the Department of Veterans Affairs (VA). In 1997 HHS's Health Resources and Services Administration (HRSA) specifically HRSA s Bureau of Health Professions (BHPr) and Division of Practitioner Data Banks (DPDB) and the VA's Veterans Health Administration (VHA) identified the need to facilitate the sharing of credentials.





VistA - Automated Engineering Management System/Medical Equipment Rprting System

AEMS/MERS provides equipment histories, preventive maintenance scheduling, project tracking, and other facility engineering management functions. Also known as VistA - Engineering





VistA - VistA Blood Establishment Computer Software

The main purpose of VBECS is to automate the daily processing of blood inventory and patient transfusions in a hospital transfusion service. VBECS facilitates ongoing compliance with Food and Drug Administration (FDA) standards for medical devices and enhances the VA Veterans Health Administration’s (VHA’s) ability to produce high-quality blood products and services to veterans. The system follows blood bank standards, standards of national accrediting agencies, FDA regulations, and VA policies. VBECS is the replacement for the VistA Blood Bank application.











Web Automated Reference Materials System

An internet-based application containing VBA as well as many VA publications used by VBA on-station and out-based employees. The system is accessible by the public. WARMS primary capability allows users to navigate through a search engine and direct links to retrieve publications pertinent to their mission. The information is maintained on a weekly basis always providing the latest information on veterans benefits. A What s New page reflects the most recent updates to WARMS for a quick see at new policies.



Deliver Benefits and Services to Veterans and Beneficiaries

Deliver Benefits and Services to Veterans and Beneficiaries involves the delivery of benefits and/or services to the claimant or verified beneficiary. It includes education and outreach activities; health care benefit programs; assessing health status; planning health services; ensuring quality of services and continuity of care; and managing clinical information and documentation. It also includes delivery of memorial services to honor the memory of Veterans and Beneficiaries for their service to our Nation.

Abbott Point of Care Portal

ABBOTT Point Of Care is managed by Ancillary Testing Coordinators (ACT) that utilize Abbott Point of Care Portal to manage handheld laboratory instrument inventory and testing information. Currently Abbott is interfaced with VistA Lab via a nationwide software patch that allows for laboratory results produced in Point of Care settings to be transformed into VistA Lab. ACT uses Abbott Point of Care Portal to resolve integration errors as well as alerts generated by hand held instruments. VAMCS utilizes Abbott iStat portable clinical analyzer and Abbott Glucometer that are integrated with the Point of Care Portal.


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Capability Capability Description Function Function Description System System DescriptionAccu-Chek 360Provide Benefits and Services




The ACCU-CHEK 360 Diabetes Management System is designed to collect self-care data and analyze results with comprehensive graphs and reports that will act on the results to continually improve diabetes management. All content with this technology is stored on a Structured Query Language (SQL) Server 2005 Express database and self-care data can be pulled to send to a patient`s doctor or healthcare provider.





Agent Orange Data Repository Claims Management

This registry program was established to address the concerns of Vietnam Veterans regarding the possible long-term health consequences of exposure to military herbicides and specifically Agent Orange. Used as a defoliant to destroy crops and forest cover, Agent Orange was a blend of herbicides (2,4-D and 2,4,5-T) that was later found to be contaminated with dioxin. The name, Agent Orange, came from the orange stripe on the 55-gallon drums in which it was stored. Other military herbicides, including Agent White and Agent Blue, were also used in Vietnam but to a much lesser extent than Agent Orange.





Airborne Hazard Open Burn Pit Registry

AHOBPR is a registry of Service Members and Veterans who were potentially exposed to airborne toxic chemicals and fumes from open-air burn pits and other sources in Iraq and Afghanistan. The registry consists of a database of registrants, their exposures and their heath conditions that may be clinically relevant to the diagnosis or treatment of the individuals or the monitoring of the target population. The registry is accessible from two web portals (a public portal and a VA staff portal) and include a reporting, analysis and data cube capability.





Amputation Registry and Outcome Repository

FeldePL 110-417 was passed that requires a joint VA/DoD Extremeties and Amputees Center of Excellence (CoE) for with a registry will be needed to support the operations and outcomes tracking. In addition, Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation is required for all Regional Amputation Centers and Polytrauma/ Amputation Network Sites as designated in VHA Handbook 1170.01. CARF requires that these facilities track the long term outcomes of patients treated functionality requested as part of this registry.





Anesthesia Record Keeper

Anesthesia Record Keeper system help clinicians manage large volumes of data in the operating room by assembling important data and providing a complete overview of a patient's status at any point in time. By automating the intraoperative and postoperative anesthesia documentation, including patient vital signs and physiologic data, these solutions are designed to provide a more complete, accurate and legible record that enhances accountability and increases clinician efficiency.








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Behavioral Health Laboratories

The BHL software program provides patient tracking, decision support and the ability to conduct structured assessments in order to deliver evidence based mental health care for depression, anxiety and alcohol misuse within primary care settings.





Bidirectional Health Information Exchange

The Bidirectional Health Information Exchange (BHIE) is the primary means for Health Information Exchange (HIE) between VA and the Department of Defense DoD (DoD). BHIE provides a secure, bidirectional, real time exchange of clinical records such as pharmacy, allergy, laboratory results, radiology reports, discharge medical summaries and demographic data on shared patients from VA's Veterans Health Information System and Technology Architecture (VistA) and DoD's Composite Health Care System (CHCS) through reuse and enhancement of Federal Health Information Exchange (FHIE) assets. FHIE is a part of BHIE.





Blind Rehabilitation/VIST

The Blind Rehab application provides enhanced tracking, and reporting, of the blind rehabilitation services provided to veterans by:

• Visual Impairment Service Teams (VIST) Coordinators

• Blind Rehabilitation Centers (BRCs)

• Blind Rehabilitation Outpatient Specialists (BROS)

• Visual Impairment Services Outpatient Rehabilitation (VISOR) Programs

Visual Impairment Center to Optimize Remaining Sight (VICTORS)Features include:

• Electronic referral process to track patient applications for service

• Notifications feature to alert users of pending referrals

• Encounters/Progress Notes will be automatically created

• Nationwide centralization of Blind Rehabilitation services data to allow nationwide reporting

• Ad-hoc reporting capabilities

• Allows ability to track BR patient care access across institutions

• Patients can be referred or transferred to other institutions if they move without having to recreate patient data.








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Cardiology Assessment Reporting and Tracking System/Catheterization Labs

The mission of the VA Clinical Assessment Reporting and Tracking (CART) Program for cardiac catheterization laboratories (CART-CL) is to support a national VA reporting system, data repository, and quality improvement program for procedures performed in VA cardiac catheterization laboratories. CART-CL is intended to improve clinical care/communication, support local and national quality improvement, monitor patient safety, capture workload of cardiac catheterization lab procedures, and inform VA system evaluation to maximize operational efficiency and patient outcomes. CART-CL is a collaborative effort between the VA Patient Care Services, Office of Information and Analytics, Ischemic Heart Disease Quality Enhancement Research Initiative (IHD-QUERI), and Office of Information and Technology (OI&T).

















Clinical Case Registries

The Clinical Case Registries (CCR) software application supports the maintenance of local and national registries for clinical and resource tracking of care for patients with certain clinical conditions. Registries for Hepatitis C (CCR:HEPC) and Human Immunodeficiency Virus (CCR:HIV) are available. This application allows access to important demographic and clinical data on all VHA patients with these conditions, and provides many capabilities to VA facilities that provide care and treatment to patients with these conditions, including clinical categorization of patients and automatic transmission of data to the VA's National Case Registry. It also provides clinical and administrative reports for local medical center use.





Clinical Data Repository/Health Data Repository

The Clinical Data Repository/Health Data Repository (CHDR) application is a combined effort between the Department of Defense (DoD) and the Department of Veterans Affairs (VA). You use CHDR to exchange clinical data between the VA's Health Data Repository (HDR) and the DoD's Clinical Data Repository (CDR) for Active Dual Consumer (ADC) patients.


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Capability Capability Description Function Function Description System System DescriptionClinical ObservationsProvide Benefits and Services




The Clinical Observations interface (CliO) and Clinical Procedures (CP) Flowsheets provide seamless integration between monitoring devices, nursing documentation and CPRS. The CP Flowsheets support clinical care through a customizable graphical user interface for data entry and editing.

Data elements related to vital signs, intake, output, etc., are recorded electronically on the flowsheets. The data is available to VistA, CPRS, Clinical Reminders application and the vitals package. Reports, including an end-of-shift report, can be generated using the flowsheets package. In addition, the completeness of the CPRS record enables the VA to build the largest database of nursing sensitive clinical indicators in the world, the VA Nursing Outcomes Database.





Clinical Video Teleconferencing (CvT) Telehealth Scheduling Services (TSS)

CVT-TSS using CRMe architecture leverages the Microsoft Dynamics CRM 2011 platform to provide a dynamic and flexible UI supported by a highly extensible back end. The application persists data in a Microsoft SQL Server (2008 R2). Although the CRM application is capable of directly executing web service calls for integration purposes, the VRM Integration Middle Tier (VIMT) was developed to facilitate the various integration requirements of CVT-TSS using CRMe architecture and other CRM systems.





Clinical Video Telehealth

Clinical Video Telehealth (CVT)/Clinical Enterprise Video-teleconferencing Network (CEVN) Enterprise Infrastructure Engineering (EIE) network infrastructure initiative that supports CVT. Clinical Video Telehealth (CVT) uses video conferencing technology to conveniently, securely, and quickly provide you with access to health care services from remote locations. CVT instantly connects a Veteran in one location with a healthcare provider in a different location. This connection allows for real-time interaction between you and your provider. Special equipment provides a safe, reliable, and accurate way for providers to assess a patient and manage their treatment without physically being in the same location





Collaborative Terminology Tooling

A standards based Clinical Terminology authoring, editing, mapping and publication tool composed of an Enterprise Terminology Tooling Server (ETTS) and a compatible Enterprise Terminology Data Management Server (ETDMS). This system will support the work of Knowledge Based Systems (KBS) and Standards and Terminology Services (STS) in their efforts to bridge the clinical and technical domains in order to address both the Congressional and Executive mandates for interoperability, standardization, computability and meaningful use.





Compensation and Pension Records Interchange

Compensation & Pension Record Interchange (CAPRI) is a Graphic User Interface (GUI) for VISTA Automated Medical Information Exchange (AMIE II) menu options. Compensation and Pension Record Interchange (CAPRI) supports Compensation and Pension exam information. The CAPRI software acts as a bridge between VBA and VHA information systems. It offers VBA Rating Specialists help in building the rating decision documentation through online access to medical data. It offers extensive reporting functionality to aid CS & PFS in the administration of veterans' CS & PFS benefits. It also offers access to VistA Web as well as DoD data available via FHIE/BHIE. VHA is also a customer of CAPRI, but VHA and VBA have different application needs due to the differing nature of their duties.





Converged Registries Solution

To support Veterans Health Administration (VHA) in delivering congressional and presidential mandated registries, this solution is being developed based on a centralized relational database collecting data from authoritative data sources. The Converged Registries Solution Enhancements (CRSe) project provides a web portal to enable one entry point for all registries. The system will provide a back end data base with a subset for each registry that includes common data and then registry specific data.


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eMove!





Defense and Veterans Eye Injury Registry

The Defense and Veterans Eye Injury Registry (DVEIR) is the initiative to meet the National Defense Authorization Act for Fiscal Year 2008, Section 1623 directive to the DoD. Another requirement mandated by this Act is to create a Vision Center of Excellence (VCE) in Prevention, Diagnosis, Mitigation, Treatment, and Rehabilitation of Military Eye Injuries with the objective to improve preventative measures and treatment of Service Members/Vets.





Disability Examination and Assessment Program

DEAP is a centralized exam management and referral system. Exam request referral capability will deliver functionality for an exam management system that demonstrates centralized and standardized exam request capability. This includes the ability to send exam requests to internal and external medical exam providers for use with scheduling and conducting medical exams. The system provides the ability to send standardized exam requests according to site capability and Veteran/Service Member preferences for scheduling medical exams. The system streamlines the exam management process and increases efficiency for adjudicating disability claims.





Embedded Fragments Registry

A critical component of the TEFSC medical surveillance program is the development of an Embedded Fragment Registry. This registry provides a mechanism to identify Veterans with embedded fragments, manage clinical data related to embedded fragments, and develop medical and surgical guidelines that will enable the TEFSC staff and VA clinicians to deliver appropriate medical care to these Veterans.





Emerging Pathogens Initiative

Assists in tracking infectious diseases. It establishes a SAS data set which is used by the Office of Infectious Diseases (OID).





The goal of the eMOVE! Web-based Self Managed Care for Weight Management is to create a Veterans Health Administration


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Federal Health Information Exchange

The Federal Health Information Exchange (FHIE) Program is an interagency information technology initiative between the Departments of Veterans Affairs (VA) and Defense (DoD) that enables a secure, one-way transmission of protected electronic health information from DoD to VA. FHIE offers authorized VA clinicians, including those involved in claims adjudication, immediate access to DoD clinical data about service members who separate from the Armed Forces. FHIE supports DoD's and VA's goal of ensuring a smooth transition for Veterans from active military service to civilian life. See also Bidirectional Health Information Exchange (BHIE) Initiative.











Health Data Repository

[Duplicate with 1312: HDR II] The Health Data Repository (HDR) is a data repository of clinical information that resides on one or more independent platforms and is used by clinicians and other personnel to facilitate longitudinal patient-centric care.


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Home TeleHealth

iMedConsent





Health Data Repository - Historical

Stores a copy of all clinical data in the HDR and mkes it available for use by those performing warehouseing activities such as research and management analysis.





HealtheLiving Assessment

Also know as Health Risk Assessment (HRA), HLA provides a web-based survey instrument to assess Veteran s health status, behaviors, and other personal and family health information and provide tailored feedback, education, and recommendations The survey instrument will be integrated with Vista/CPRS.





Maintenance of modem back and physical network connectivity (firewalls, cables, etc.) for system setup so that Veterans will have devices to check vitals and send information to the doctors.





Homeless Management Information System

Homeless Management Information System (HMIS) is a software application designed to record and store client-level information on the characteristics and service needs of homeless persons. An HMIS is typically a web-based software application that homeless assistance providers use to coordinate care, manage their operations, and better serve their clients. HMIS implementation presents communities with an opportunity to re-examine how homeless services are provided in their community, and to make informed decisions, and develop appropriate action steps. Because the implementation of HMIS systems varies from community to community, examples of local implementation covering the community planning process, software selection and implementation are available from a variety of communities.





Homeless Operations, Management and Evaluation System

HOMES is an online data collection system that tracks homeless Veterans as they move through VA's system of care. The system streamlines data collection processes and facilitates communication between VA homeless program staff and leadership on the local, regional, and nationals levels. By providing a centralized data collection system, HOMES enables VA to efficiently and effectively collect, manage and access homeless Veteran data.





The iMedConsentT application enhances the education, discussion and documentation associated with the informed consent process for physicians, ambulatory surgery centers and hospitals. It is integral to healthcare organizations' efforts to standardize communication across the enterprise, manage risk, comply with regulatory requirements and better document informed consent encounters.


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Joint Legacy Viewer

Logicare

Master Patient Index





Integrated Home Telehealth Application

Web-based portal application to provide a flexible, maintainable, and resilient platform for Home Telehealth business functions.





Intensive Care Unit Clinical Information System

Intensive Care Unit Clinical Information System contains critical care data collected from patients treated within a Veterans Integrated Service Network (VISN).





The Joint Legacy Viewer is a patient-centric, web presentation system that pulls information from disparate health-care systems in real time for presentation in a browser design. The web application provides the ability to view specific clinical data stored in any electronic medical record systems available to the Veterans Administration and the Department of Defense. Authorized users from each site can access a patient’s clinical data via a web front end via a browser from within the site’s intranet. The Joint Legacy Viewer provides a common data view of read-only, real-time patient information from separate and distinct electronic medical record systems. A user has access to a provider portal, which provides information specific to a clinician.





LOGICARE is a healthcare information system which has modules designed for both patient instruction as well as for the Emergency Department (ED). The patient instruction module is designed to work with the hospital or emergency room (ER) and it allows patient information, instruction, and education to be uniform throughout the facility. The ED module has a database of topics that may reference your ER department. LOGICARE provides information regarding treatments, diagnosis, procedures, follow-up instructions, lifestyle changes, applicable medications, and community resources. LOGICARE`s patient instructions are available to Veterans Affairs (VA) with Veterans Health Information Systems and Technology Architecture (VistA) and Computerized Patient Record System (CPRS) integration. The LOGICARE patient list automatically displays new Emergency Department registrations made in VistA. Completed LOGICARE instructions are transmitted automatically, appearing in CPRS as a note attached to the encounter. LOGICARE`s latest integration with VA facilities allows the patients Primary Care Physician (PCP) to be automatically included in instructions





Primary vehicle for assigning and maintaining unique patient identifier. Provides a single master index of all VHA patients. Allows messaging of patient information among the institutional partners and sharing of patient data between VA Medical facilities


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Medical Analytics

Medical SAS File Provides a variety of SAS-formatted files containing medical data for use by VA Staff.

Mental Health Suite Faciliates the documentation of multidisciplinary treatment plans





Master Veterans Index

The Master Veteran Index (MVI) database (formerly known as the Master Patient Index [MPI]) is the primary vehicle for assigning and maintaining unique patient identifiers. A gateway in VistA establishes connectivity between VA Medical Center (VAMC) systems and patient registration processes and links to the MVI for message processing and patient identification. The MVI has been created to support maintenance of a unique patient identifier and a single master index of all Veterans Health Administration (VHA) patients and to allow messaging of patient information among the institutional partners [i.e., VHA, Veterans Benefits Administration (VBA), Board of Veterans Appeals (BVA), National Cemetery Service (NCS), and Department of Defense (DoD).] MVI creates an index that uniquely identifies each active patient treated by the Veterans Administration, identifies the sites where a patient is receiving care, and supports crucial sharing of Veteran patient information across sites.





Medical Analytics, which enables optimal use of data for informed decision making. It receives data transfers from CIS, ARK, and VistA via the VistA Interface Utility and the Communications Layer (defined below). Medical Analytics makes critical care data from CISs and VistA available for decision support, clinical and administrative/managerial improvements to practices, resource management, and research









Medication Order Check Healthcare Application

Medication Order Check Healthcare Application (MOCHA) v1.0 provides for the implementation of Enhanced Order Checks









Multiple Sclerosis Surveillance Registry

The Multiple Sclerosis Surveillance Registry (MSSR) is a surveillance system for the entire Multiple Sclerosis patient population within the VA. It provides clinicians with the ability to input, monitor, retrieve, analyze, and report data pertaining to MS patients.


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Capability Capability Description Function Function Description System System DescriptionMy HealtheVetProvide Benefits and Services




My HealtheVet (MHV) is a Web-based application that creates a new, online environment where Veterans, family, and clinicians may come together to optimize veterans health care. This Web technology combines essential health record information enhanced by online health resources to enable and encourage patient/clinician collaboration.





National Cemetery Kiosks

There are over 90 kiosks installed in National Cemeteries. The kiosk provides cemetery visitors current gravesite information and a printed map so they may easily and quickly locate the gravesite of decedents at the cemetery. The kiosk also provides visitors with the most frequently sought information including: floral regulations, cemetery hours of operation, upcoming events, military honors policy, burial eligibility requirements, historical cemetery information, and NCA rules and regulations. Kiosks receive a data feed from the BOSS system nightly to ensure visitors are provided with current decedent information. Current plans include improving the quality and size of the printed map, providing additional mapping capabilities, and increasing the stability of the platform. Kiosks are considered an NCA Mission critical system.





National Medical Information System

The National Medical Information System is a combination of the National Patient Care Database (NPCD), the Patient Treatment File (PTF) and the National Health Care Practitioner Database (NHCPD). These databases act as a single system for Health Care Resource Management and Research. In compliance with the Federal Information System Management Act (FISMA) they are reported as a single system. Data extracts from NMIS are created using Statistical Analysis Software (SAS) and stored on the Austin Information Technology Center mainframe as medical SAS Files (see MDP Med SAS File).





National Patient Care Database

Provides integrated patient care data across VHA facilities and care setting. Provides comprehensive data for research studies. Provides information for workload analysis. Provides data for patient care analysis.





National Prosthetic Patient Database

The National Patient Care Database (NPCD), located at the Austin Information Technology Center, is part of the National Medical Information Systems (NMIS). The NPCD collects integrated patient care data from all Veterans Health Information Systems and Technology Architecture (VistA) IT systems. Data recorded in the VistA Patient Care Encounter (PCE) package, which captures clinical data resulting from ambulatory care patient encounters is transmitted to the NPCD using the Ambulatory Care Reporting (ACR) Module of the VistA Patient Information Management System (PIMS) package. The Ambulatory Care Reporting Module provides necessary information on patient treatment, what services were rendered to patients, who provided the services, and whether services reported were synchronized with the VA medical center database.





Nationwide Gravesite Locator

NGL - the Nationwide Gravesite Locator is a system designed to assist the public with locating a gravesite for which a government marker was provided. The NGL receives a data feed from both BOSS and AMAS databases and is kept constantly up to date. NGL is considered an NCA Mission critical system.


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Occupational Health Record-Keeping System

Occupational Health Record-keeping System (OHRS) is part of the Clinical Information Support System (CISS) portal framework and the initial CISS partner system. OHRS is a web-based portal application that enables employee occupational health staff to create, maintain, and monitor medical records for VA employees and generate national, Veterans Integrated Service Network (VISN), and site-specific reports. OHRS collects clinical data for immunizations, wellness, medical surveillance, and appropriate treatment of work-based injury or illness. OHRS captures and stores information on VA employee patient encounters, such as encounter type, purpose, status, provider, and other pertinent clinical data obtained during the patient visit.





PC Generated Letters

The Personal Computer Generated Letters (PCGL) system is designed to generate letters. This user/training guide is designed to help you ""hit the ground running"" with PCGL. With PCGL, you have all the flexibility and speed of ""Word for Windows"" in the creation, editing, and printing of your documents. The PCGL system can generate letters using the free form or predefined mode. Free form allows you to type a letter from scratch or select individual paragraphs in putting together a letter. It will also set up the proper spacing and formatting for the address, greeting, and closing of a letter which you type yourself without using predefined letters or individual paragraphs. The free form mode may not be available to all users. Predefined letters minimize user input. Your screens may not appear exactly as shown in this document. Screens may differ due to configuration and site options, as well as ongoing enhancements. Provides letter generation capabilities to Veterans Service Center (C&P, Edu), LGY Loan Guaranty, and ORM (Office of Resource Management - new) using PCs and accessing BDN and VETSNET data. Possible replacement that allows central printing and integrates with newer versions of windows/office











QC PathFinder (QCP) Electronic HAI Detection Application

Web applications that will use data accessed from VistA and stored within the HAIISS Data Warehouse to identify the Healthcare Associated Infections.








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Capability Capability Description Function Function Description System System DescriptionReview of Quality

ScriptPro





VBA Intranet application that captures the results of both national and local case reviews for Entitlement Determination/Rehabilitation Planning, Rehabilitation Services Delivery, Outcomes, and Educational/Vocational Counseling





Pharmacy automation function that could include: Robotic Prescription Dispensing Systems; Pharmacy Management System; Workflow System; Telepharmacy; Third Party Management System; Pharmacy Services Portal (PSP); Perfect Integration; Sterile Room Medication Preparation; Drug Database; and delivery





Spinal Cord Injury and Disorders Outcome

Consists of a single Web Logic server and uses the NPC Sun V880 and Sun V440 servers for the SCI database











Suicide Data Repository

Suicide Data Repository is a database that consolidates data from 5 data sources. This data will be used to track, analyze and act on suicide and suicide attempt information.





Surgery Quality and Workflow Manager

The Surgery Quality and Workflow Manager (SQWM) tracks surgery patients through pre-surgical process, scheduling surgery, and peri-operative period. Also provides data for National Surgery Quality Improvement Program (NSQIP) & Continuous Improvement in Cardiac Surgery Program (CICSP).


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VA Chart Complete

Veterans Crisis Line





Teleradiology Informatics System

Teleradiology Informatics System supports 1)Delivery of VistA Radiology software enhancements that improve the accuracy of data transmitted between the National Teleradiology Program (NTP) and the local sites, 2)Setup of access to a more robust test environment for end-to-end testing of NTP VistA Enhancements, and 3)Provide VistA support to customers of NTP for VAMCs as they activate NTP Services. A national teleradiology system makes more efficient use of radiologists by redistributing work, pooling on-call duties, and assigning studies to specialists.





Traumatic Brain Injury Registry

The TBI Registry Instruments are a set of comprehensive evaluation questionnaires (initial and follow up) designed to provide rehabilitation professionals with a vehicle by which they can assess patients and collect patient information. The information collected from these instruments is electronically transferred and stored in the form of a medical progress note in the patient s electronic record.





VA Chart Complete (VACC) automates the way your HIM department monitors the document completion process and provides expanded reporting capabilities to meet Joint Commission requirements. This robust system provides graph reports of chart aging, instant delinquency calculations and time-stamp deficiencies along with an automated provider correspondence module to alert the clinical staff of their deficient records. VACC is the perfect tool for the VA to manage the medical record completion process and simplify communication with medical staff.





VA Transplant Registry

VA Transplant Registry is a national registry for implants (both biological and non-biological) and establish a recall alert processing system. This registry would receive and store transplant data (in-house and outside of VHA) from the following software packages/registries: 1. Surgery/NSQIP 2. Dental Record Manager/Dental Activity System 3. Clinical Procedures 4. ICD 5. CART-CL 6. Any other current and future system used to document implant information





Veterans Crisis Line (VCL) is a VA-developed product that guides suicide hotline staff through encounters with callerds to the suicide hotline and records the results of those encounters.





Veterans Enterprise Management System

VEMS is an IT system to support the Office of Small Disadvantaged Business Utilization (OSDBU). The OSDBU is responsible for investigating and adjudicating the background of applicants and determine their eligibility as Service Disable Veteran Owned Business (SDVOSB) or Veteran-Owned Small Business (VOSB). The VEMS will have key capabilities to orchestrate the end-to-end operations processes that span across other sources. The orchestration provided by VEMS can range from knowledge-based assistance given to case managers during manual operations to full-blown process automation.


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VistA - Automated Information Collection System

The Automated Information Collection System (AICS) software supports outpatient clinical efforts through the creation and printing of encounter forms that display relevant clinical information, and provides for the entry of clinical encounter data for local and national needs. These encounter forms are used to display relevant patient data for use during the appointment (e.g., demographics, allergies, clinical reminders, and problems) and to collect data about the appointment (e.g., procedures, providers, and diagnoses), thus providing an organized method of data collection through scanning or data entry.





VistA - Automated Medical Information Exchange

This is the entire VISTA AMIE package. Both the 7131 and the 2507 portions are carried under a single namespace. AMIE was designed to help automate the requesting process for both of these programs. (Note: Routines for the 2507 portion are still namespace


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VistA - Care Management

Care Management is the first application to run within the HealtheVet Desktop (the VHA s new Java application framework) and the first to offer a convenient way for health care providers to view on a single screen pertinent information about multiple patients. With Care Management, users can see at a glance multiple patients for whom they have items that require attention. The current distribution of Care Management offers the following four perspectives (which are similar to applications): Clinician Dashboard; Nurse Dashboard; Query Tool; Sign List. This distribution of Care Management also includes the Task Editor, which enables users to create patient-related tasks.





VistA - Clinical Monitoring System

The Clinical Monitoring System allows the user to design monitors that capture patient data in support of quality management efforts. In most cases, patient data is automatically captured from the existing database and this module allows manual entry of patients into the database for tracking specific events. Statistical data is kept for the number of patients scanned and the number that meet the monitor’s criteria, which allows for the trending of data over a user-selected timeframe (daily, weekly, monthly, etc.).





VistA - Clinical Procedures

Clinical Procedures (CP) passes final patient results, using Health Level 7 (HL7) messaging, between vendor clinical information systems (CIS) and VistA. Patients’ test results or reports are displayed through the Computerized Patient Record System (CPRS). The report data is stored on the Imaging Rapid Application Interface Development (RAID) and, in some instances; discrete data is stored in the Medicine package. CP works with the Consult/Request Tracking, Text Integration Utility (TIU), CPRS, Patient Care Encounter (PCE), and VistA Imaging packages. CP provides features that can be used across clinical specialties such as Medicine, Women's Health, Surgery, Dental, Rehabilitation Medicine, and Neurology. Its functionality supports clinical practice in all patient care settings including clinics, Home Based Health Care (HBHC), and in-patient units.





VistA - Computerized Patient Record System

CPRS is a VistA module that enables clinicians to enter, review, and continuously update all order-related information connected with any patient. With CPRS, you can order lab tests, medications, diets, radiology tests and procedures, record a patient s allergies or adverse reactions to medications, request and track consults, and enter progress notes, diagnoses, and treatments for each encounter, and enter discharge summaries. Close integration with the Clinical Reminders and Text Integration packages allows better record keeping and compliance with Clinical Guidelines and medical record requirements. CPRS not only allows hospital personnel to keep comprehensive patient records, it also enables clinicians, managers, and QA staff to review and analyze the data gathered on any patient in a way that directly supports clinical decision-making.


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VistA - Consult/Request Tracking

The Consult/Request Tracking package provides an efficient way for clinicians to order consultations and procedures from other providers or services within the hospital system, at their own facility or another facility. It also provides a framework for tracking consults and reporting the results. It uses a patient's computerized patient record to store information about consult requests.





VistA - Controlled Substances

The Controlled Substances package provides functionality to monitor and track the receipt, inventory, and dispensing of all controlled substances. This software provides the pharmacy with the capability to define a controlled substance location and a list of controlled substances to maintain a perpetual inventory. The capability for Pharmacy personnel to receive a controlled substance order, which automatically updates the quantity on hand and receipt history, is also available. Nursing personnel can request orders for controlled substances via on-demand requests and receive these orders when delivered from Pharmacy. Pharmacy may dispense controlled substances, using the automated VA forms 10 2321 and 10 2638, to complete an order request.





VistA - CPRS: Adverse Reaction Tracking

This package permits clinical users to track and report patient allergies and adverse reactions. The intended users are physicians, nurses, other clinicians and clerks.





VistA - CPRS: Clinic Medication Orders

CPRS Clinic Medication Orders will function comparable to Inpatient Medications. In addition, CPRS will allow all authorized VHA personnel with prescribing privileges to easily recognize and access a One Step process to document clinic orders and the administration by the clinician from any area where orders can be called.





VistA - CPRS: Clinical Reminders

The Clinical Reminders package is a valuable aid in patient treatment. Reminders assist clinical decision-making and educate providers about appropriate care. Electronic clinical reminders also improve documentation and follow-up, by allowing providers to easily view when certain tests or evaluations were performed and to track and document when care has been delivered. They can direct providers to perform certain tests or other evaluations that will enhance the quality of care for specific conditions. Clinical Reminders may be used for both clinical and administrative purposes. However, the primary goal is to provide relevant information to providers at the point of care, for improving care for veterans. The package benefits clinicians by providing pertinent data for clinical decision-making and reducing duplicate documenting activities. It also assists in targeting patients with particular diagnoses and procedures or site-defined criteria, and complying with VHA performance measures and with Health Promotion and Disease Prevention guidelines. The Quality Enhancement Research Initiative (QUERI), a Health Services Research and Development (HSR&D) program, and the National Clinical Practice Guidelines Committee have joined with the Office of Information, System Design & Development office (SD&D) in designing national reminders and dialogs that will help promote informed decision-making and consistency of health care practices. Cooperatively developed reminders include: Ischemic Heart Disease (IHD), Major Mood Disorder (MDD), Hypertension, Iraq and Afghan Post-Deployment Screen, Race and Ethnicity, Women s Veterans Health, My HealtheVet, and VA Geriatric Care Referral (GEC) reminders.


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VistA - Dentistry





VistA - CPRS: Text Integration Utility

This VistA package is designed to manage the capture, retention, retrieval and processing of any patient-visit-oriented document. Its first version will support Discharge Summaries, Progress Notes, and Consult Results.





The Dentistry module is a menu-based system incorporating features necessary for the maintenance of medical center dental records. Users can enter dental treatment data, edit dental records, review, and print reports, schedule appointments for patients, perform patient inquiry, and print and transmit data electronically to update the VA central database. There are two levels of users, general user and manager. General users have limited system access as determined by the manager at a given medical center, while managers have access to all menus and options.





VistA - Diagnostic Related Group Grouper

The Diagnostic Related Group (DRG) Grouper is based on the Medicare Grouper requirements as defined by the Health Care Financing Administration and as reported in the Federal Register. Each DRG represents a class of patients who are deemed medically comparable and who require approximately equal amounts of health care resources. The module groups diagnostic and operation/procedure codes into the DRGs based on the combination of codes, age, sex, discharge status, and occurrence of death.





VistA - Drug Accountability

Provides a national database containing information on drug dispensing at VAMCs. Provides reporting at local, regional, and national levels for VAMCs and VISNs.Provides monthly, quarterly, and annual reports to the VAMCs and VISNs. Provides the translation of local pharmaceutical names to common names. Provides confirmation to VAMCs that MailMan messages have been received successfully by the Hines facility.











VistA - Event Capture

Event Capture is that portion of the Decision Support System (DSS) which has been designed to capture the workload for those areas which do not currently have a software system which may be extracted. Such areas as Chaplain, Canteen, and non-associated clinics can use Event Capture to track their workload.


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VistA - Imaging





VistA - Functional Independence Measurement

The Functional Independence Measures (VA FIMware) Version 1.0 provides an integration of FIM assessments into the Computerized Patient Record System (CPRS) and into the Functional Status and Outcomes Database (FSOD) at the Austin Automation Center (AAC). The FIM is an 18-item 7-level functional assessment designed to evaluate the amount of assistance required by a person with a disability to perform basic life activities safely and effectively. There are five types of FIM assessments: admission, goals, interim, discharge, and follow-up.





VistA - Health Summary

Tools to build and display health summaries. The health summary pulls information from ancillary packages and presents it in an integrated fashion.





VistA - Home Based Primary Care

See0463 A patient-oriented information system of patients admitted to the home based care program.





VistA Imaging facilitates medical decision-making by delivering complete multimedia patient information to the clinician s desktop in an integrated manner. Windows-based workstations, which are interfaced to the main hospital system in a client-server architecture, make images and associated text data available at all times anywhere in the hospital or across VA.





VistA - Incomplete Records Tracking

The Incomplete Records Tracking (IRT) package provides the medical center the ability to monitor incomplete records. Interim summaries, discharge summaries, and both inpatient and outpatient operation reports are tracked. Records may be incomplete or deficient for one or more of the following reasons - not dictated, not transcribed, not signed, or not reviewed.





VistA - Inpatient Medications

Combination of Unit Dose Medications and IV Medications and their associated utilities.


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Capability Capability Description Function Function Description System System DescriptionVistA - Laboratory

VistA - Medicine

This is the National Drug File Package V 3.15; ongoing enhancements





The Veterans Health Information System and Technology Architecture (VistA) Laboratory module is a clinically oriented system designed to provide data to health care personnel. It assists the Pathology and Laboratory Medicine Service in managing and automating the workload and reporting process. The Laboratory module supports the following areas: General Laboratory, Microbiology, Histology, Cytology, Surgical Pathology, Electron Microscopy, Blood Donors, and Blood Bank





VistA - Laboratory: Anatomic Pathology

The VistA Laboratory Anatomic Pathology module automates record keeping and reporting for all areas of Anatomic Pathology (i.e., Surgical Pathology (SP), Cytopathology, Electron Microscopy (EM), and Autopsy). The module provides valuable quality management features, increases productivity, provides comprehensive search and reporting capabilities, and facilitates the gathering of workload statistics.





VistA - Laboratory: Electronic Data Interchange

The Veteran Integrated Service Network (VISN) mission is to consolidate electronic lab test ordering and lab test result reporting throughout all Veterans Affairs (VA) medical care facilities laboratories within a VISN, between VISNs, and for non-VA organizations (i.e., commercial reference laboratories). The LEDI software reduces or eliminates the need for manual ordering and reporting of laboratory results to interface laboratories. The software minimizes the amount of manual labor associated with preparing samples for delivery and processing at the host lab facility.





VISTA Package. Current Version includes Cardiology,GI,Pulmonary Endoscopy, Hematology Bone Marrow Aspirates and Biopsies, Pacemaker, and Rheumatology INITS FOR THIS PACKAGE ARE CONTINUED IN 'MC2' MEDICINE-2 PACKAGE





VistA - Mental Health

The Mental Health module provides computer support for both clinical and administrative patient care activities associated with mental health care. Psychiatrists and psychologists have directed its design with active input from all health care disciplines, guided by the principle of creating software that makes the clinician s job easier and leads to better patient care. A by-product of this approach has been the creation of a clinical database, which is useful to mental health program managers in many ways, including evaluating clinical productivity, monitoring and improving the quality of care, and trending various patient care events. This clinical database package is comprehensive and accessible from workstations throughout medical facilities.





VistA - National Drug File


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Capability Capability Description Function Function Description System System DescriptionVistA - Nursing

VistA - Pharmacy VistA Package for all pharmacy










VistA - Nutrition and Food Service

The Nutrition and Food Service (N&FS) software integrates the automation of many Clinical Nutrition, Food Management, and Management Reports functions. The Clinical N&FS activities of Nutrition Screening, Nutrition Assessment, Diet Order Entry, Tube Feeding and Supplemental Feeding Orders, Patient Food Preferences, Specific Diet Pattern Calculations, Nutrient Analysis of meals, Consult Reporting, Encounter Tracking, and Quality Care Monitoring are all available in this program. The Food Management function has complete automation of food production activities; Service and Distribution, Inventory and Cost Management, Recipe Expansion, Menu and Recipe Nutrient Analysis, Meal and Diet Pattern Development and Implementation, Diet Card and Tray Ticket Printing, and Quality Service Tracking are available. The Management Reports include the Served Meals, Additional Meals, Cost Per Meal, Tube Feeding Cost, Supplemental Feeding Cost, Staffing Data, Encounter Data, and Annual Management Reports.





VistA - Order Entry/Results Reporting

Order Entry/Results Reporting (OE/RR) is a VistA product that evolved into the more comprehensive Computerized Patient Record System (CPRS). Enables clinicians to enter, review, and continuously update all order-related information connected with any patient. Allows hospital personnel to keep comprehensive patient records. Enables clinicians, managers, and QA staff to review and analyze the data gathered on any patient in a way that directly supports clinical decision-making. The Graphical User Interface (GUI) provides a consistent, event-driven, Windows-style clinical user interface.





VistA - Patient Care Encounter

Patient Care Encounter (PCE) captures clinical data resulting from ambulatory care patient encounters. The captured clinical data documents encounters and related encounter information, such as problems treated at encounter, procedures done, immunizations, patient education, and skin tests. DUPLICATE _0689









VistA - Pharmacy: Auto Replenishment/Ward Stock

The Automatic Replenishment/Ward Stock (AR/WS) package provides a method to track drug distribution and inventory management within a medical center. The AR/WS module is designed to allow each medical center to adapt the system to its own needs.


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VISTA Outpatient labels, profile, inventory and prescriptions.

VistA Package For maintenance of Pharmacy files and fields.





VistA - Pharmacy: Bar Code Medication Administration

Bar Code Medication Administration (BCMA) software provides a real-time, point-of-care solution for validating the administration of Unit Dose (UD) and Intravenous (IV) medications to inpatients in Veterans Administration Medical Centers (VAMCs). BCMA uses a Graphical User Interface (GUI), MS Windows-based Client/Server architecture, designed to improve the accuracy of the medication administration process, and to increase the efficiency of the administration documentation process. The end result is enhanced patient safety and patient care at VAMCs. Inpatient bar code medicine administration - and ongoing enhancements Bar Code Med Admin (BCMA) is a VISTA module that will increase efficiency in medication administration, improve medication administration accuracy, and provide online patient medication





VistA - Pharmacy: Consolidated Mail Outpatient Pharmacy

The Consolidated Mail Outpatient Pharmacy (CMOP) package provides a regional system resource to expedite the distribution of mail-out prescriptions to veteran patients. CMOP host facilities, regionally located, receive data from medical centers within the area of service. Current CMOPs are designed to handle the dispensing and mailing of between 20,000 and 40,000 prescriptions in an 8-hour workday.





VistA - Pharmacy: Outpatient Pharmacy





VistA - Pharmacy: Pharmacy Benefits Management

VistA Pharmacy Benefits Management (PBM) software extracts statistics from files on a monthly basis. This data is electronically exported via MailMan to the National PBM Section. These messages are then passed through a translation process to convert all local drug names to a common drug name and all local dispensing units to a common dispensing unit. After translation the information will be added to a national database. The PBM Section will be able to provide information on facility, regional, and ;;national product use on a monthly, quarterly, and annual intervals.





VistA - Pharmacy: Pharmacy Data Management





VistA - Pharmacy: Pharmacy Prescription Practice

The Pharmacy Prescription Practices Package is a set of routines for determining whether a patient has visited other VAMC's and the making the prescription data from those facilities aviable to the local pharmacist


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Capability Capability Description Function Function Description System System DescriptionVistA - Problem List

VistA - Prosthetics

VistA - Social Work





VistA package allows for entry and tracking of a patient's problems within DHCP. Other components of the clinical record may be linked to a problem, such as orders, procedures, and progress notes. Recent T21 project was PL Standardization.





The Veterans Health Information Systems and Technology Architecture (VistA) Prosthetics package automates purchasing. The Prosthetics module enhances patient care by determining what prosthetic services and devices have been provided to the veteran in the past, and decreasing the time required for the order, delivery, and/or repair of devices. The Prosthetics package provides control and auditing of expenditures and generates management reports.





VistA - Quality Audiology & Speech Analysis Reporting

Quality: Audiology and Speech Analysis and Reporting (QUASAR) is a VistA software package written for the Audiology and Speech Pathology Service. QUASAR is used to enter, edit, and retrieve data for each episode of care.





VistA - Radiology/Nuclear Medicine

Radiology/Nuclear Medicine is a comprehensive software package designed to assist with the functions related to processing patients for imaging examinations. The Radiology/Nuclear Medicine package automates the entire range of diagnostic functions performed in imaging departments.





VistA - Record Tracking

The Record Tracking module provides for the maintenance and control of medical records and x-ray films to facilitate availability to a variety of users. The system offers a wide range of individual site-definable parameters such that it may be custom-tailored to specific needs and used in any type of file setting. The Record Tracking module is integrated with other associated modules such as Radiology and Patient Information Management System.





The Social Work package is designed to facilitate the Social Work Service functions within a medical facility and is composed of Case Management, Clinical Assessment, and Community Resource. The Case Management software is used for managing social work cases (e.g., opening and closing cases, recording problems and outcomes, storing referrals) and for generation of reports that are transmitted quarterly to VA Central Office. The Clinical Assessment software provides a method of identifying, upon admission, patients most likely to require social work assistance before or after discharge. The hospital stay may be minimized with the anticipation of patients domestic or social needs prior to discharge.


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Capability Capability Description Function Function Description System System DescriptionVistA - SurgeryProvide Benefits and Services




VISTA Package. The DHCP Surgery package is used to enter/edit and display information related to the Surgical Service. It will track surgical cases, provide useful management reports, and produce the necessary documentation for all surgical cases. Annual











VistA - Women's Health

The purpose of the Women's Health package is to establish a computerized tracking system that generates aggregate data at the facility level. The product would assist in the assessment of various aspects of care provided to women veterans, such as efficiency of care, outcomes of care, and quality of care for individual patients. It is intended to: provide data to determine if there are differences in disease frequency between women veterans and the general population; provide information for clinical guideline development and determine if preventive health screening guidelines developed for the general population are applicable, or need modification in the women veteran population; and provide workload, preventive screening, women veterans health profile, outcome measurement, and provider profiling data.





VistA - Wounded Injured Ill Warriors

Injured Senior Oversight Committee, Support and Care for the Wounded - Task Force, under Line of Action (LOA) #8 Pay Management, to develop a tool to provide accurate and timely personnel and health related data to the Defense Finance and Accounting Service (DFAS) supporting adequate maintenance of pay and entitlements for all wounded warriors.








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Capability Capability Description Function Function Description System System DescriptionVistA - OncoTraX

Audiocare VA enterprise solution for automated prescription refills for CHAMPVA beneficiaries.





OncoTrax, the VA's tumor registry data collection tool, is in use at 140 medical centers for diagnosing and treating patients with cancer. The data collected covers a full range of expanded demographics, cancer identification, first course of treatment, subsequent courses of treatment, recurrences and outcomes. The tool is accessible by the medical center staff via a CPRS look up template for immediate view of a patient's complete cancer diagnostic and treatment experience both locally and remotely. OncoTraX automates the tumor registry and supports tumor registrars in abstracting cancer cases, following up on cancer patients and producing the Hospital Annual Report. Functions are grouped according to order of use: Case Finding and Suspense; Abstracting, Printing and Quality Management; Follow-up; Registry Lists; Annual Reports; Statistical Reports; and Utilities.





Absent Sick in Hospital - Bed Hold

This system aligns the Veterans Health Administration Community Living Centers (CLC) practice, with the State Veterans Home, and Community practice as guided by Medicare, by changingall software andassociated reports, from Absent Sick in Hospital (ASIH) to Bed Holdand for 7 Days rather than 30. ASIH now being called Bed Hold;30 day hold is being shortened to 7 days, and beds will be held only forthose patients who have been in the CLC > 90 days.









Bar Code Expansion - Positive Patient Identification

Bar Code Expansion - Positive Patient Identification (BCE - PPI) includes barcode wireless technology that will enable positive patient identification at the point of care for clinical specimen collection, anatomic pathology specimen collection, and blood administration, as well as reduce adverse events associated with incorrect blood product transfusion; mislabeling of laboratory, anatomical pathology, and blood specimens; and decrease adverse events associated with surgical procedures.





Breast Cancer Clinical Case Registry

Breast Cancer Clinical Case Registry facilitates the monitoring and tracking breast cancer and diagnostic test result, facilitate coordination of care, and improve management and timeliness to treatment for the Office of Public Health and Environmental Hazards and the Women Veterans Health Strategic Health Care Group .Currently there is no system in place inthe Computerized Patient Record System (CPRS) that has the capacity to identify, monitor and track all women with normal or abnormal mammogram results and assess sequential milestones in the diagnostic work up and treatment.





Chemotherapy Manager

VCM is the premier technology for computerizing the administration of chemotherapy for cancer care. It automates the clinical practice of Oncology from the assignment of therapy to the calculation of chemotherapy doses, all the way through to the documentation of care. It is the most widely used product of its type because it combines the most complete range of automation, safety features and flexibility that Oncology practices demand with a highly intuitive user interface making it simple to use. DSS VistA Chemotherapy Manager - VCM interfaces with VistA and is scalable to all clinical settings.


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Tracking system for patients identified in the CJD lookback notification initiative.





Clinical Information Support System

Clinical Information Support System (CISS) is a web-based portal application that provides a framework of services for the VA enterprise and supplies an integration point for its partner systems. The initial CISS partner system is the Occupational Health Record-keeping System (OHRS), a web-based application that enables employee occupational health staff to create, maintain, and monitor medical records for VA employees and generate national, Veterans Integrated Service Network (VISN), and site-specific reports.





Community Nursing Home

The Community Nursing Home (CNH) database contains a list of all Community Nursing Home facilities under local contract to Veterans Health Administration (VHA). CNH facilities are not managed by VA. Instead, CNH facilities are private or public facilities licensed by the state where they provide the patient services. Each day all Veterans Affairs Medical Center (VAMC) that have a contract with a CNH enter information about the CNH into the Fee Basis module of Veterans Health Information Systems and Technology Architecture. This information is sent via MailMan to the VA Austin Information Technology Center where it is collected in a queue. A quarterly batch process is run on the queue. VAMCs that have sent invalid data or VAMCs that have contracts and did not send data are notified. Valid data is processed and used to update the database. Quarterly reports are sent to the CNHs, VAMCs, Veterans Integrated Service Networks (VISNs), Geriatrics & Extended Care Strategic Health Care Group, and VA Central Office (VACO).





Complementary and Alternative Medicine Registry

Complementary and Alternative Medicine Registry-a need to identify and track utility of alternative treatments that Veterans may utilize as part of their overall healthcare.





Cooperative Studies Program

CSP Clinical Research Pharmacy located in Albuquerque, NM. The center supports several dozen clinical trials throughout the US and several foreign countries. (IT System?)





Creutzfeldt-Jakob Disease Lookback Dataset





Customer Relationship Management Veterans Crisis Line

The Customer Relationship Management Veterans Crisis Line (CRM VCL) project will provide the VCL with a modern CRM based crisis support call and case management platform that will enable enrolled and non-enrolled Veterans in crisis and their families to connect with qualified, caring U.S. Department of Veterans Affairs (VA) responders through a confidential toll-free hotline, online chat, or text. Additionally the CRM VCL project will develop a CRM case system to streamline work processes, provide critical health and Veteran data more efficiently, and allow better collaboration between crisis workers during the critical stages of a crisis to efficiently and securely provide any information that is requested.


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Capability Capability Description Function Function Description System System DescriptionDocManagerProvide Benefits and Services




DOC DocManagerT allows users to scan and view both clinical and administrative documents. Multiple users, within a facility or VISN, can access these documents simultaneously.





Eastern Pacemaker Surveillance Center Database

The Eastern Pacemaker Surveillance Center Database supports the Eastern Pacemaker Surveillance Center (EPSC) staff in its function of monitoring some 11,000 Veterans Health Administration (VHA) patients who have implanted pacemakers or cardioverters.





Electronic Card System

ECS (Ecard) for VA's Veterans Canteen Service (VCS) is a reloadable card program that each canteen uses to record meals served to students, doctors, volunteers, etc., and provides detailed information for billing purposes to appropriate parties.





Emergency Department Integration Software

The Emergency Department Integration System (EDIS) is a VHA-wide application used to track and manage the delivery off care to patients in the Emergency Care System (ECS). This critical IT solution directly supports the Major Initiative ""Enhance the Veteran Experience and Access to Healthcare (EVEAH). EDIS v1.0 is currently being deployed in each VHA hospital and is scheduled for deployment completion by 7/31/2011. The application improves emergency department care by introducing the systematic collection, display and reporting on patient status information. It is able to integrate with Appointment Management and Patient Care Encounter within VistA. EDIS v2.0 is currently being planned and will provide enhancements, better functionality and improved reports.





Enterprise Wide Speech Recognition

Medical speech recognition software converts spoken word to text and is specifically designed for use by non-radiological clinical staff. Speech Recognition software can improve clinician productivity, decrease transcription costs and improve the accuracy and quality of medical documentation.


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FastPak





Environment of Care Assessment Compliance Tool

The Environment of Care Assessment Compliance Tool (EOC) is owned by VA Office of Information and Technology (OI&T) Field Operations, AITC that has been determined have a security categorization Moderate in accordance with VA 6500 as well as Federal Information Processing Standards (FIPS) Publication 199, Standards for Security Categorization of Federal Information and Information Systems. Department of Veterans Affairs (VA) Veterans Health Administration (VHA) requires each VA Medical Center (VAMC) to conduct routine Environment of Care (EOC) rounds at each VAMC health care system and Community Based Outpatient Clinic (CBOC), a minimum of twice per fiscal year (FY) in keeping with The Joint Commission (TJC) Elements of Performance for EC.04.01.01 Organizational Monitoring. VHA is comprised of 21 Veterans Integrated Service Networks (VISNs) that are each responsible for managing health care activities (including quality and safety) within their geographic area. This can include six (6) to 10 VAMCs and a number of supporting outpatient facilities. VAMCs work together within a VISN to provide high quality, safe and accessible health care to Veterans in their areas. With 152 VAMCs nation-wide and associated clinics, VHA manages one of the largest health care systems in the United States. VISNs face numerous clinical and business challenges, including ensuring quality assurance, continual compliance readiness, capturing the various patient type environments and capturing patient environmental need information. VHA employees are expected to manage EOC compliance as it relates to patient care activities, capturing deficiency data in real-time and generating time-sensitive corrective actions to identify potential patient safety risks and EOC deficiencies. Currently, the ways in which these EOC Rounds and Responses to compliance inquiries are handled vary significantly from site-to-site. This process should be streamlined, VHA-wide, to create consistency within the medical centers.





Environmental Agents Service Registry System of Records

The Registry is maintained to enable the VA to keep Veterans informed on research findings or new compensation policies through periodic newsletters. It provides a mechanism to catalogue prominent symptoms, reproductive health, reported exposures and diagnoses, and to communicate with Veterans. The voluntary, self-selected nature of the registry makes it valuable for health surveillance; however, it is not designed or intended to be a research tool and therefore, the results cannot be generalized to represent all Veterans illnesses resulting from service in a theatre of conflict. Please see individual Monograph entries for specific details on: Ionizing Radiation Registry (IRR), Agent Orange Registry (AOR), and the Gulf War Registry (GWR).





Environmental Epidemiology Service Registry

Receives a roster of social security numbers for recently-discharged Veterans who served during the Persian Gulf Era from the DOD on a quarterly basis.





Same as Automed in the larger list. VA uses FastPak, FastPak EXP, FastPak FDS. All these are Automed COTS products by ARxIUM (formerly by AmerisourceBergen Corporation).


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Health Solutions

Hearing Registry

MedFlow





Former Prisoner of War Statistical Tracking System

Provides registry of ex-POWs who received a protocol medical examination at VA facilities. Provides data for research studies. Provides data for reports to Congress and to the Advisory Committee on Former Prisoners of War. Provides data for evaluating the effectiveness of programs concerning ex-POWs as mandated by Public Law 97-37. Includes information on health care provided and compensation received by ex-POWs.





Gulf War Biorepository

Supports research on the causes, progression, and treatment of disorders affecting Veterans of the 1990-1991 Gulf War. Biorepositories, also called bio-banks, collect and store human fluid and tissue samples. This system follows the health of enrolled participants over their lifetimes through mailed surveys, telephone calls, and electronic health records.





Health Solutions: Tracks information about the Blind Rehab, PAT (Patient Advocate Tracking System) , and VPFS (Veterans Personal Funds System).





Stores information on audiometric tests and processees a large digital computer, and analyzes it. This repository enables limited capabilities for estimation of the magnitude of hearing loss, determining the incidence of hearing loss or tinnitus, and examination of trends of hearing loss or tinnitus, over time. HR HREG will allow more advanced analysis of associated conditions, population histories, and etiological factors related to Veteran hearing loss. Combined analyses using the HR and the Hearing Repository will continue the advancement of clinical practice, and provide better support for care assessment and service delivery for Veterans.





Journal of Rehabilitation Research and Development

A peer-reviewed, international, indexed, open-access scientific publication in the multidisciplinary field of disability rehabilitation initiated in 1964.





Medflow offers an EHR solution that is designed only for Eye Care. The system is built to accommodate all facets of an ophthalmic practice and integrates imaging, surgery, and patient education tools within the EHR system to create a full spectrum solution.


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NOAH





Medication Reconciliation

The Medication Reconciliation Profiles are Health Summaries that provide an alphabetized list of patient medications from several sources, including outpatient prescriptions, unit dose medications, non-VA documented medications, and active remote VA medications and contain a section labeled Other medications previously dispensed in the last year for discontinued meds. While creating a list, a series of order couplets are generated that can be used to identify orders that should be added, discontinued, changed, or left as-is. These summaries are most commonly used at hospital admission and discharge, when the patient is transitioning between inpatient and outpatient status.





Mental Health Assistant

The VistA Mental Health Assistant is the graphical user interface (GUI) for the VistAMental Health Package (MHP). MHA was developed to create an effective and efficient tool forclinicians (not just mental health clinicians) and their patients to use for the administration andscoring of assessment instruments and interviews. Additionally, results are displayed in reportand graphical formats. MHA and MHP support mental health assessments (e.g., psychologicaltesting, structured interviews, questionnaires, etc.) that are not available elsewhere in theComputerized Patient Record System (CPRS)/Veterans Information System and TechnologyArchitecture (VistA). MHA has enjoyed widespread usage among mental health clinicians overthe past several years, and the current revisions of MHA and MHP initiate steps toward reengineering VistA Mental Health functionality.





Mental Health Quality & Clinical Outcomes Reporting System

Mental Health Services (MHS) within the VHA Office of Patient Care Services (PCS) supports the need for a mental health patient population management tool/registry/information system to track and monitor patients throughout the entire course of their mental health treatment. This is a new-start development project for FY16.





National Mental Health Database System

The National Mental Health Database System (NMHDS) records and stores information about Veterans treated for Post Traumatic Stress Disorder (PTSD) at any of the over 100 Specialized Outpatient PTSD Programs at local Veterans Affairs Medical Centers (VAMCs) in the Veterans Health Administration (VHA). PTSD patients new to treatment are administered a standard 50-question interview by a clinician. Their answers are recorded in the NMHDS database at the local VAMC. Weekly, each program's information is uploaded to a central database located and operated at the Pittsburgh VAMC by the Office of Information & Technology Mental Health Field Based Program Office. The information is gathered into a national database comprised of sociodemographic background, diagnostic history and period of service for the treated Veterans. Due to the sensitive nature of the information, access is limited to a specific end user, the Northeast Program Evaluation Center (NEPEC), in Connecticut. NEPEC uses the information as a performance measure for specialized outpatient PTSD programs, and provides feedback to these programs regarding the characteristics of Veterans treated. Formerly, NMHDS also stored information on substance abuse patients. However, that function is now handled by a separate database called the Addiction Severity Index (ASI) running at Pittsburgh.





The Noah System is a HIMSA product for managing clients, launching hearing test applications and fitting software, and storing audiological test results. OTOsuite stores test results using Noah.


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Capability Capability Description Function Function Description System System DescriptionAutomated Pharmacy system by TalystProvide Benefits and Services




Oral Solid Packaging Auto Pack





Patient Management System

Patient Management Systems suite of applications supports a wide range of administrative functions that apply to veterans inpatient and outpatient stays as well as tracking and managing employee accidents. It also extracts and transmits data to Austin for auditing and reporting purposes.





Patient Treatment File

Core component of VHA s health information architecture, providing source data on patient treatment and utilization. Primarily used by VA Medical Centers to report inpatient workload, demographics, diagnoses, and treatment information.





Pharmacy Enterprise Customization System

The Pharmacy Enterprise Customization System (PECS) customizes OGA drug information to VA pharmacy standards per VA business procedures, and then disperses that customized data to VA pharmacies. PECS physically resides at the AITC on the GSS.





Pharmacy Product System

The Pharmacy Product System (PPS) is a Web-based application that allows select members of the Department of Veterans Affairs (VA) Pharmacy Benefits Management (PBM) Services to create and revise pharmacy drug information.





Portfolio Classification and Reporting Tool

Research Administrative Management System (RAMS) - The Office of Research and Development (ORD) is responsible for the management and administration of the national VA intramural research program and ensuring that the research portfolio is responsive to the needs of VA, VHA, and Veterans. ORD aims to improve the efficiency and performance of the national VA research program by implementing a portfolio classification and reporting tool. A portfolio categorization and reporting tool will enable ORD to capture and translate data more rapidly, which will provide a higher level of responsiveness to governmental agencies monitoring research compliance issues, Congressional inquiries, and VA executive management. The tool will provide the analytic capability to evaluate VA s research program for areas of strength, influence, trends, gaps, and new opportunities. The tool will facilitate the peer review process by identifying appropriate reviewers. The tool will also provide a public web-based reporter function.


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Primary Care Staffing

Radwhere

RALS-Plus RALS MAS Blood Monitoring (Point of Care Glucose)





PowerScribe 360 Reporting

PowerScribe 360 Reporting is increasingly becoming a necessity for radiology departments and organizations looking to maintain their viability and achieve industry leadership. With spiraling costs, decreasing reimbursements, increased competition, slowing growth of referral networks and Radiology’s role in improving patient outcomes; PowerScribe 360 Reporting delivers the confidence to overcome challenges for healthcare.





Link to view reports generated from the Primary Care Staffing and Rooms Database, as well as modify and add divisions to the PC Staffing and Rooms Database. Access to view the reports is not limited; however, access to modify the database is limited to VISN designees.





A radiology reporting platform that combines speech recognition technology, data capture, multi-site workflow and structured reporting in a single platform. This platform provides real-time speech recognition and dictation, transcription and correction workflow, printing, faxing, coding, peer review, integrated clinical content and extensive administrative tools.









Readjustment Counseling Service Network

Readjustment Counseling Service Network (RCSnet) is a special purpose program within Veterans Health Administration which has a mandated separate system of records that tracks and documents professional readjustment counseling, community education and outreach to special populations. RCN is the web interface which provides online management for administrating this separate system in a dedicated Readjustment Counseling Service facility.





Research and Development Information System

The Research and Development Information System (RDIS) is the Veterans Affairs Central Office budgetary and project data repository for managing the VA Research and Development Program.


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Resolution Letters

ResQRN Provides scheduling management for Nursing staff.

ShadowLink





Resident Assessment Instrument/Minimum Data Set

A database oriented system to provide storage, access and analysis of long-term care data on patients in VA facilities. Also called Resident Assessment Instrument/Minimum Data Set (RAI/MDS)





The resolution letters provide each applicant notification of the suspense or disapproval of the submitted application for a government headstone, marker or medallion along with. Veterans Claims Assistance Act information and appeal rights are included as appropriate with the letters. The resolution letters are generated with minimal manual intervention from Memorial Programs Service (MPS) case managers and result in the standardization of the letteres across the MPS Processing sites.









EMDAT is capable of interfacing with Client side EMR and Patient Scheduling software using a variety of different formats. EMDAT uses a service level application called ShadowLink to facilitate as a connection point between systems. Installed on a Client server or workstation, ShadowLink connects to EMDAT servers using a standard SSL encrypted connection. ShadowLink authenticates with the EMDAT servers using a login ID and password unique to the client. After authentication, data is transferred between the two systems. For demographic, scheduling, or order interfaces, we have two methods of data transmission. EMDAT can accept patient demographics using the industry standard HL/7 message. EMDAT then converts these messages into Database entries that are made available to Medical Transcriptionists and Providers in real time.Alternately ShadowLink can watch a specified file path containing flat files. The file is generated by the Scheduling software and then transferred to the EMDAT database as patient demographics in a batch format. For a transcription interface, EMDAT and ShadowLink are capable of providing completed transcriptions in a wide variety of formats and interfacing with Electronic Medical Records (EMR) systems. EMDAT supports common formats such as PDF, Word, RTF, Text, and HL/7 messages. The EMDAT interface team is capable of developing other custom formats built to order as required. EMDAT ShadowLink is the service that transfers available patient demographic and schedule information to the Medical Transcriptionists to provide Fast, Accurate, and Consistent Medical Transcriptions. Additionally, completed Transcriptions are then automatically transferred back to the Provider’s EMR or another Transcription Repository. Medical Providers send and receive Patient documents and information with minimum User interaction. This allows Medical Providers to concentrate on providing medical services instead of clerical duties.


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STS Global Coding Systems

On January 16, 2009, the Centers for Medicare & Medicaid Services (CMS) released a final rule for replacing the 30-year-old ICD-9-CM code set with International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM) and International Classification of Diseases, Tenth Revision, Procedure Coding System (ICD-10-PCS) with dates of service, or date of discharge for inpatients, that occur on or after October 1, 2013. The classification system consists of more than 68,000 codes, compared to approximately 13,000 ICD-9-CM codes. There are nearly 87,000 ICD-10-PCS codes, while ICD-9-CM has nearly 3,800 procedure codes. Both systems also expand the number of characters allotted from five and four respectively to seven alpha-numeric characters. This value does not include the decimal point, which follows the third character for the ICD-10-CM code set. There is no decimal point in the ICD-10-PCS code set. These code sets have the potential to reveal more about quality of care, so that data can be used in a more meaningful way to better understand complications, better design clinically robust algorithms, and better track the outcomes of care. ICD-10-CM also incorporates greater specificity and clinical detail to provide information for clinical decision making and outcomes research. Currently, the ICD-9-CM code set is used for the recording and reporting of clinical diagnoses, injuries, and procedures. Diagnosis codes are contained in Volumes 1 and 2 of ICD-9-CM and are used in outpatient and inpatient settings. Volume 3 includes procedure codes used in the inpatient setting. ICD-10-CM will replace ICD-9-CM as the diagnostic coding system. ICD-10-CM will provide the official coding guidelines for coding diseases, injuries, impairments, other health problems and their manifestations, and causes of injury, disease, impairment, or other problems. Unlike its predecessor, it does not include procedure codes. ICD-10-PCS will replace the ICD-9-CM procedural coding system. It will provide the official coding guidelines for procedures and other actions taken for diseases, injuries, and impairments on inpatients reported by hospitals. This includes prevention, diagnosis, treatment, and management. ICD-10-PCS will only be used for facility reporting of hospital inpatient procedures and will not affect the use of the Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) Level II coding systems (as these systems are used to report physician and other professional services as well as procedures performed in hospital outpatient departments or other outpatient facilities). This request, when implemented, will allow the Veterans Health Administration (VHA) to accommodate the entry, display, lookup, view, print, storage, and transmission of the ICD-10-code sets in the Veterans Health Information Systems and Technology Architecture (VistA) legacy and HealtheVet systems. Furthermore, it seeks to identify technology/areas that must be developed to support minimal disruption to current business processes for this conversion. There





Surgery Risk Assessment Database

The Surgery Risk Assessment (SRA) database is part of the VA Surgical Quality Improvement Program (VASQIP). This database contains assessments of selected surgical operations performed at Veteran Affairs Medical Centers (VAMCs). Addition to the SRA database requires that the surgery is Major (as defined by the Current Procedural Terminology (CPT) codes assigned to the surgery), it must not be cardiac related, and it may not be concurrent with another surgery. Frequently performed other types of surgeries may also be excluded. Nurse reviewers at VAMCs gather the information from surgical data located in the Veterans Health Information Systems and Technology Architecture (VistA) environment. Information is also collected from pre-and post-operative charts and from interviews with patients. This information is entered into VistA and transmitted daily by a batch process to the Hines Office of Information & Technology (OI&T) Field Office. While the database has been in operation since 1995, the system only contains data for the current fiscal year. The data from previous fiscal years is archived if later retrieval is needed. Valid transmissions are sent to the VASQIP office at Denver for analysis. Information from non-assessed surgeries is transmitted from the VAMCs to the Hines OI Field Office monthly. This is also passed along to VASQIP at Denver. The users of this database include the VASQIP Executive Board.





Telecare Record Manager

DSS TeleCare Record Manager is a complete telephone liaison care management system that provides an easy and efficient way for you to access telephone treatment protocols and update and organize information from different categories of patient calls.


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Transnet Dictaphone





Environmental Hazards Strategic Healthcare Group - Ionizing Radiation Registry

The voluntary, self-selected nature of the registry makes it valuable for health surveillance; however, it is not designed or intended to be a research tool and therefore, the results cannot be generalized to represent all IR Veterans. Veterans exposed to ionizing radiation under the following circumstances are eligible to receive an IRR examination: On-site participation in a test involving the atmospheric detonation of a nuclear device (between 1945 and 1962), at a nuclear device testing site -- the Pacific Islands e.g. Bikini, New Mexico, Nevada, etc. (whether or not the testing nation was the United States). Participation in the occupation of Hiroshima or Nagasaki, Japan, from August 6, 1945 through July 1, 1946. Internment as a POW in Japan during World War II, which the Secretary of Veteran Affairs determines resulted in an opportunity for exposure to ionizing radiation comparable to that of Veterans involved in the occupation of Hiroshima or Nagasaki, Japan Treatment with Nasopharyngeal (NP) radium irradiation while in the active military, naval or air service. Participation in another ""radiation risk activity"" as defined in VA regulations.





TheraDoc Infection Surveillance

TheraDoc is a decision support web application that has been utilized by the infection diseases (ID) department for several years and is now in the process of being implemented within the clinical pharmacy department as well as in other treatment specialties at the Michael E. DeBakey Veterans Affairs Medical Center (MEDVAMC). TheraDoc’s rosters, alerts, and rounding tools give clinicians real-time clinical information and robust data reporting capability.





VISN 23 has a call service for medical providers to dictate their notes for transcription which uses the COTS product Dictaphone Enterprise Speech System by Nuance.





VA Adverse Drug Event Reaction System

VA has developed an integrated web?based application that fully automates the adverse drug event (ADE) reporting process (including direct submission to the FDA's MedWatch program) through a single portal for all VA facilities. This system is called the VA Adverse Drug Event Reporting System (VA ADERS) and can be accessed at https://medora.va.gov/adr. With ADE searches being facilitated by the modernized web?based interface technology developed by the VA, VA ADERS will have the capability to extract desired ADE information by standardizing how the data submitted to the system is coded. VA ADERS will also increase VA medical facililties report capability to detect ADEs of clinical significance and ability to download consolidated reports on suspect drugs.





VA Intramural Research

Provides a portfolio classification and reporting to the VA intramural program to enhance long-term health and well-being of Veterans.


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Vetbiz

VCW is used to track services provided to Veterans Canteen Services web site.





VA National Clozapine Registry

Provides data on VA clozapine patients required to meet national commitments to the FDA and manufacturers' clozapine registries. Provides the best possible safety for VA clozapine patients by using a unique interlock at the pharmacy level.










Veteran Resource Information web site designed to assist veteran entrepreneurs who want to start and expand their businesses in the Federal and private marketplace





Veterans Administration Canteen Applications - Website





Veterans Administration Central Cancer Registry

The Veterans Administration Central Cancer Registry (VACCR) receives and stores information on cancer diagnosis and treatment constraints compiled and sent in by the local cancer registry staff at each of the 132 Veterans Affairs Medical Centers that diagnose and/or treat Veterans with cancer. The information sent is encoded to meet the site-specific requirements for registry inclusion as established by several oversight bodies, including the North American Association of Central Cancer Registries, the American College of Surgeons' Commission on Cancer, and the American Joint Commission on Cancer, among others. The information is obtained from a wide variety of medical record documents at the local medical center pertaining to each Veterans Health Administration (VHA) cancer patient. The information is then transmitted to the VACCR. Details collected include extensive demographics, cancer identification, extent of disease and staging, first course of treatment, and outcomes. Data extraction is available to researchers with VA approved Institutional Review Board studies, peer review, and Data Use Agreements.


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This is the umbrella name in smart database that ties all VCS systems together





Veterans Affairs Surgical Quality Improvement Program

The Veterans Affairs Surgical Quality Improvement Program (VASQIP) database resides in the VA National Surgery Office (NSO) and is a quality assurance activity-derived database containing information on all patients who undergo surgery within the VA. The primary purpose of this database is to improve the quality of care for Veterans undergoing surgery by providing information to care provider teams for self-assessment and quality improvement purposes. Data for the VASQIP database are entered by nurse data managers using Veterans Health Information Systems and Technology Architecture (VistA) at the VA surgical facilities. These data captured in VistA are securely transmitted to the VASQIP database for compilation and analysis. Results of the data analysis are reported from the National Surgery Office (NSO) for quarterly and annual review of surgical quality and patient care issues; these data are confidential and privileged under the provisions of 38 U.S.C. 5705 and its implementing regulations. Note: In 2009, the Cardiac Specialty program (Continuous Improvement in Cardiac Surgery Program (CICSP)) was merged with the National Surgical Quality Improvement Program (NSQIP) for a comprehensive all-specialty surgical database, VASQIP. It employs both Microsoft SQL Server and Statistical Analysis Software implementation.





Veterans Canteen Service Automated Information System





VistA - VistA Blood Establishment Computer Software

The main purpose of VBECS is to automate the daily processing of blood inventory and patient transfusions in a hospital transfusion service. VBECS facilitates ongoing compliance with Food and Drug Administration (FDA) standards for medical devices and enhances the VA Veterans Health Administration’s (VHA’s) ability to produce high-quality blood products and services to veterans. The system follows blood bank standards, standards of national accrediting agencies, FDA regulations, and VA policies. VBECS is the replacement for the VistA Blood Bank application.







Conduct Disaster Management Activities

Conduct Disaster Management Activities involves the activities required to prepare for, mitigate, respond to, and repair the effects of all disasters, whether natural or manmade.

Facilitate Disaster Preparedness and Planning

Facilitate Disaster Preparedness and Planning involves the development of response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property. This involves partnering with other federal agencies in Federal Emergency Preparedness. Includes Jointly administering the National Disaster Medical System (NDMS) with other federal partners (DoD, HHS, FEMA) , to serve as a backup to civilian health care in the event of disasters producing mass casualties, and coordinate hospital capacity with other participating nonfederal hospitals

Very Small Aperture Terminal

Very Small Aperture Terminal (VSAT provides voice, video, and data services for COOP, COG, Emergency Preparedness, Disaster Recover, direct patient care, and Veteran outreach over satellite. The VSAT network is an enterprise system that provides satellite based voice, video and data communications services via Internet Protocol (IP) for mobile communications nodes, mobile health clinics, mobile pharmacy services, specialized communications needs and emergency operations in declared disasters.


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Administer Corrective Action



Facilitate Disaster Preparedness and Planning

Facilitate Disaster Preparedness and Planning involves the development of response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property. This involves partnering with other federal agencies in Federal Emergency Preparedness. Includes Jointly administering the National Disaster Medical System (NDMS) with other federal partners (DoD, HHS, FEMA) , to serve as a backup to civilian health care in the event of disasters producing mass casualties, and coordinate hospital capacity with other participating nonfederal hospitals

Veterans Affairs Personnel Accountability System

Provides a notification method to gain awareness of the safety of VA employees and provide information to these staff in support of VA Emergency Preparedness and the ability to support the nation in a crisis.



Support Emergency Response Operations

Support Emergency Response Operations involves the immediate actions taken to respond to a disaster. These actions include providing such laboratory, epidemiological, medical or other assistance as the Secretary considers appropriate to Federal, State, and local health care agencies and personnel involved in or responding to the disaster or emergency. Includes: Carrying out Federal Radiological Emergency Response Plan efforts to respond to nuclear hazards by deploying to a disaster site within 12 to 24 hours to provide technical advice, radiological monitoring, decontamination expertise, and medical care as a supplement to local expertise.





Support Emergency Response Operations

Support Emergency Response Operations involves the immediate actions taken to respond to a disaster. These actions include providing such laboratory, epidemiological, medical or other assistance as the Secretary considers appropriate to Federal, State, and local health care agencies and personnel involved in or responding to the disaster or emergency. Includes: Carrying out Federal Radiological Emergency Response Plan efforts to respond to nuclear hazards by deploying to a disaster site within 12 to 24 hours to provide technical advice, radiological monitoring, decontamination expertise, and medical care as a supplement to local expertise.



Provide Controls and Oversight

Provide Controls and Oversight ensures that the operations and programs of VA and its external business partners comply with applicable laws and regulations and prevent waste, fraud, and abuse.

Administer Corrective Action involves the enforcement of activities to remedy internal or external programs that have been found noncompliant with a given law, regulation, or policy.

Electronic GAO and OIG Recommendation Status

The Electronic Government Accountability Office/Office of Inspector General Recommendation Status (EGORS) tracks reports and recommendations from the Office of Inspector General (OIG) and the Government Accountability Office (GAO). It replaced the External Review Management Information System (ERMIS). EGORS contains two main components: OIG and GAO. All OIG and GAO program report recommendations, action plans, status reports, and anticipated completion dates are entered and tracked by Veterans Affairs Central Office (VACO). Information including actions and outcomes can be transmitted electronically to oversight organizations. EGORS also contains findings from each report that can be tracked and trended.



Provide Legal Guidance and Representation

Provide Legal Guidance and Representation involves providing legal advice concerning, and defending the administration of, VA operations and programs. This includes determining whether current or proposed VA operations and programs are consistent with laws, regulations, court decisions, Administration policy, and VA policy. It also includes providing legal representation to defend challenges to VA’s administration of those programs.

General Counsel Legal Automation Workload System

GCLAWS is the legal case matter tracking application developed for the VA Office of the General Counsel (OGC). Backend Database built on SQL Server 2005, SP2. Front-end is a custom Windows application built with Borland Delphi. A GUI (graphic user interface) database system that is user friendly and designed to work with Microsoft Office Suite applications. Designed to allow only authorized users, OGC attorneys and support staff, access to subject matter databases on a need-to-know basis and can be made available to any OGC and Regional Counsel Office employee as necessary. Designed to track matters according to a Product Line Crediting System (PLCS). Accessed from individual workstations via GCLAWS client which accesses data on the GCLAWS server located in the relevant Regional Counsel office or General Counsel Central Office (OGCCO). Rigid, in that certain data fields are required to establish records on the database, yet flexible enough to allow for future considerations, should the volume and scope of the Regional Counsels or Office of the General Counsel workload change.


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Web-based enterprise risk registry system to track and manage enterprise risks.

OIT Business Continuity (IT Disruptions)

Manage Enterprise Architecture

Conduct Capital Planning

Conduct Capital Planning



Provide Legal Guidance and Representation

Provide Legal Guidance and Representation involves providing legal advice concerning, and defending the administration of, VA operations and programs. This includes determining whether current or proposed VA operations and programs are consistent with laws, regulations, court decisions, Administration policy, and VA policy. It also includes providing legal representation to defend challenges to VA’s administration of those programs.

Symantec Clearwell eDiscovery

eDiscovery system utilized by the Office of General counsel (OGC) eDiscovery, refers to any process in which electronic data is requested, located, secured, collected, processed, searched and produced with the intent of using it as evidence in a civil or criminal legal case or in response to another information disclosure request. The OGC goal, on behalf of the Department, and in coordination with OI&T is to deliver a solution that will allow all VA offices that require eDiscovery services – from seeking data to producing data – to obtain those services within the time frames required by law. VA requires an eDiscovery capability that will enable the Department to comply with requests for information in reasonably anticipated litigation, subpoenas, requests for information from Congress in its oversight capacity under the Constitution, the Federal Rules of Civil Procedure (FRCP) 26 and 34, the Freedom of Information Act (FOIA) (5 U.S.C. §552), the Privacy Act (5 U.S.C. § 552a), the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule (45 C.F.R. Parts 160, 162, and 164), and other information disclosures provided by law. In FY14, VA purchased a Commercial Off the Shelf (COTS) eDiscovery software and related services from Symantec. The system, referred to commercially as Symantec Clearwell eDiscovery Platform (SCW), is currently hosted and operational at the VA Austin Information Technology Center (AITC). The eDiscovery Phase 2 project will enhance the existing eDiscovery system hosted at VA AITC by increasing the Clearwell licenses, storage capacity, User and Administrator training, and Symantec product support in order to support additional VA attorneys and other staff in performing their duties to effectively preserve, collect, process (e.g., de-duplicate and decrypt), review, analyze, and produce ESI in compliance with VA’s legal obligations under the Constitution, FRCP, FOIA, Privacy Act, and HIPAA Privacy Rule. In FY14, VA purchased a Commercial Off the Shelf (COTS) eDiscovery software and related services from Symantec. The system, referred to commercially as Symantec Clearwell eDiscovery Platform (SCW), is currently hosted and operational at the VA Austin Information Technology Center (AITC).

Conduct Internal Risk Management and Mitigation

Conduct Internal Risk Management and Mitigation involves all activities relating to the processes of analyzing exposure to risk and determining appropriate countermeasures.

Manage Continuity of Operations

Manage Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event.

Enterprise Risk Registry

Conduct Internal Risk Management and Mitigation

Conduct Internal Risk Management and Mitigation involves all activities relating to the processes of analyzing exposure to risk and determining appropriate countermeasures.

Manage Continuity of Operations

Manage Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event.

OIT Business Continuity

Conduct Planning, Programming and Budgeting

Planning and Budgeting involves the activities of determining strategic direction, identifying and establishing programs and processes, and allocating resources (capital and labor) among those programs and processes.

Manage Enterprise Architecture involves the development of agency enterprise architecture, campaign plans, and transition strategies and includes activities associated with describing the current state and defining the target state and transition strategy for an organization’s people, processes and technology.

VA Enterprise Architecture Management Suite

VEAMS is a collection of web accessible capabilities assembled in an IT environment, which enables the creation, maintenance, and use of information generated for the VA Enterprise Architecture (EA) program. The current implementation of VEAMS provides EA content, modeling capability, the EA repository, the VA Systems Inventory (VASI) and the Data Architecture Repository (DAR) through separate points of entry to individual portals. With installation and use of Enterprise Elements and an Oracle database, EA content, the EAR, VASI and DAR will share a common point of entry but will appear to be separate portals for accessing data. VEAMS capabilities will be directly accessible to Governance Process participants, VA Enterprise Architects, VA EA Program Staff and designated users across the VA enterprise.



Conduct Capital Planning involves the processes for ensuring that appropriate investments are selected for capital expenditures.

Capital Asset Management System

Captures, tracks, evaluates and reports on all VA capital asset initiatives and IT appropriations. Status reporting to OMB, Congress, VA senior management, Federal Real Property Council, and other government agencies that share information with VA.



Conduct Capital Planning involves the processes for ensuring that appropriate investments are selected for capital expenditures.

Strategic Capital Investment Planning

A 21st century transformative tool to enable VA to deliver the highest quality healthcare, benefits, and memorial services to our Nation s Veterans through investing in the future and improving efficiency of operations.


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Capability Capability Description Function Function Description System System DescriptionConduct Workforce Planning HR Smart

Conduct Workforce Planning

Conduct Workforce Planning VistA - Nursing

Conduct Workforce Planning e-Classification

Conduct Workforce Planning HR DMS Application Web and database application used to automate the HR Office



Conduct Workforce Planning involves the processes for identifying the workforce competencies required to meet the agency’s strategic goals and for developing the strategies to meet these requirements.

HRSmart is a Human Resources Information System (HRIS) Shared Service Center (SSC) solution chosen in accordance with the federally mandated eGov initiatives (OMB directive). It is replacing the capabilities of the HR portion of the legacy Personnel and Accounting Integrated Data (PAID) system), and provide additional capabilities in future releases. The HRSmart effort will support personnel action processing, on-boarding, benefits management, and compensation management. The system is hosted and supported by IBM and the first phase is being deployed.

The HRIS SSC solution was chosen in accordance with the federally mandated eGov initiatives (OMB directive) and to enable VA to replace the legacy Personnel and Accounting Integrated Data (PAID) system that is approaching its end of life and soon will not be sustainable (PAID system developed and maintained over 50 years). The HRIS SSC project will migrate Department of Veterans Affairs (VA) human resources personnel action processing, including on-boarding, benefits management, and compensation management capabilities to a shared service center provider in an environment dedicated to VA. The system is not yet part of the VA inventory. This system is currently under development and will be hosted and supported by IBM. Deployment of Title 5 portion of solution is scheduled for 2nd quarter FY14. Deployment of Title 38 portion of solution is scheduled for 4th quarter FY14. All deployment related activities will be completed by Dec 2015. The system will transition to the O&M state beginning Jan 1, 2016. T-ATO granted on Sep 20, 2013 at FISMA Moderate. However, Acting CIO determined that HRIS SSC will become FISMA High. Series of T-ATO's will be provided until the system is transitioned from FISMA Moderate to FISMA High which is forecasted to be Aug 2014. The dates provided in the ATO section of this questionnaire pertain to the T-ATO.




Personnel and Accounting Integrated Data

Department of Veterans Affairs (VAs) automated payroll system and serves as the central system for support of human resources and payroll functions. Put into service in 1963, the HR portion of PAID is the Agency’s current system of record for HR information. OHRA works through the Office of Finance usiness Oversight (OFBO) to support O&M. The O&M work is done at the Austin Information Technology Center (AITC).








e-Classification is a web-based solution that supports the process of building position descriptions (PDs), functional statements (FS), evaluation statements, standardizing PDs and PD data across the agency, and supporting the agency s workflow in completing PDs leveraging VA PD-supporting data. This system contains two libraries to store standard and archived PDs, respectively, and a PD builder where new PDs can be created with the content available in the system. This system expedites the classification process by automating the process for users to view, create, copy, edit, evaluate and share PDs/FSs throughout the VA.





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Capability Capability Description Function Function Description System System DescriptionConduct Workforce Planning WebHR



Develop Budget

Develop Budget




Supports the full life cycle of SF 52 (Request for Personnel Action) processing;• An automated system allowing for the initiation and processing of Requests for Personnel Actions (Standard Form-52s) in an electronic format• The application allows customers to initiate the electronic SF 52 and Human Resource (HR) personnel to process those transactions• Provides a mechanism for both customers and HR personnel to view the status of transactions and track actions from start to finish• Allows end users to track actions, generate reports, and manage workflow• It is the system of record for SF-52 information (the information that entered into the system prior to a SF-50)• Integrated with PAID via PAID extracts (8 per pay period), enabling HR reporting capabilities independent of OHRA• http://vaww.htm.wmc.va.gov/HRIS/default.aspx• WebHR supports VHA HR transactional reporting• This is a VHA operation with support services in Oklahoma City• ATO granted by OI&T through a memorandum of understanding




Workforce Planning System

Workforce Planning system is a planning software for VA leaderships/managers to plan for short and long term VA-wide workforce and provide decision capability for unanticipated workforce throughout the VA, in medical centers, outpatient clinics, Vet Centers, regional offices, central office and national cemeteries. Workforce Planning System is a key component of the transform Human Capital Investment Plan (HCIP).




Workload Tracking Tool

An automated system is needed to effectively track key business processes within several Central Office Human Resources Service (COHRS) divisions. The system will provide both standard and ad hoc reports. It will also enable COHRS personnel to conduct historical analyses to support their strategic consulting responsibilities. This is required by the Deputy Secretary for customer satisfaction and time to recruit. Supports SF 52 processing for the Central Office Human Resources Services, was developed to provide COHRS with a tool to log and track all personnel actions, and customer inquiries. WebHR will be deployed to support VACO and will replace this system.



Develop Budget involves all budget formulation activities undertaken to determine priorities for future spending and to develop an itemized forecast of future funding and expenditures during a targeted period of time. This includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.

Activity Based Budgeting System

In coordination with ITRM, VA is developing the OI&T Activity Based Budgeting (ABB) system for use by OI&T management in analyzing the organization's financial operations. ABB will be developed using a COTS product, "Decimal Suite", and configured to meet the Department's requirements. ABB will contain data, loaded monthly, and extracted from the Budget Tracking Tool (BTT) and HR data (without SSN and employee name) from PAID and OI&T's Position Management Database. Decimal Suite is a powerful costing and budgeting solution offering maximum flexibility and easy adaptability. The suite allows an organization to accurately forecast costs and profitability of products and services. Designed with activity-based management concepts in mind, the Decimal Suite integrates functionalities such as: cost modeling, production cost, profit optimization, and budget planning/management. The Decimal Suite colligates strategic financial and operational information for all levels of an organization into a single database. This information constitutes the organization`s business intelligence and is organized and presented to different levels of management in accordance with company policy and regulation. By placing strategic information into a single, streamlined repository, the Decimal Suite helps organization`s improve communication between different departments and functions, promote synergy in the implementation of budget, production costs and profitability, and ultimately, produce more efficient managers. The Decimal Suite offers many functions, which are all linked to one another, allowing users to optimize their organization`s performance management strategy.



Develop Budget involves all budget formulation activities undertaken to determine priorities for future spending and to develop an itemized forecast of future funding and expenditures during a targeted period of time. This includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.

Residency Allocation Database

The Residency Allocation Database is used to determine allocation of funds for residency programs offered by Veterans Affairs Medical Centers (VAMCs). Information for the database comes from any VAMC that has made a funding request for its residency programs. The Office of Academic Affiliations distributes worksheets and memos are sent to participating VAMCs. VAMC personnel enter the information electronically into the database housed at the Academic Information Management Center (AIMC) located in St. Louis, Missouri. The data entry and collection process is done annually beginning in September and ending in December. The main user of this database is the Office of Academic Affiliations.


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Capability Capability Description Function Function Description System System DescriptionManage Budget Budget Tracking Tool

Manage Budget

Manage Budget

Budget Tracking Tool



Manage Budget involves the legal (apportionment) and managerial (allotment and sub-allotment) distribution of budget authority to achieve results consistent with the formulated budget.

The Budget Tracking Tool (BTT), an integrated enterprise-wide budget planning, management and reporting system, was used to plan the annual budget at the obligation level and to manage execution and funds resource allocation through the end of the year.




Activity Based Budgeting System

In coordination with ITRM, VA is developing the OI&T Activity Based Budgeting (ABB) system for use by OI&T management in analyzing the organization's financial operations. ABB will be developed using a COTS product, "Decimal Suite", and configured to meet the Department's requirements. ABB will contain data, loaded monthly, and extracted from the Budget Tracking Tool (BTT) and HR data (without SSN and employee name) from PAID and OI&T's Position Management Database. Decimal Suite is a powerful costing and budgeting solution offering maximum flexibility and easy adaptability. The suite allows an organization to accurately forecast costs and profitability of products and services. Designed with activity-based management concepts in mind, the Decimal Suite integrates functionalities such as: cost modeling, production cost, profit optimization, and budget planning/management. The Decimal Suite colligates strategic financial and operational information for all levels of an organization into a single database. This information constitutes the organization`s business intelligence and is organized and presented to different levels of management in accordance with company policy and regulation. By placing strategic information into a single, streamlined repository, the Decimal Suite helps organization`s improve communication between different departments and functions, promote synergy in the implementation of budget, production costs and profitability, and ultimately, produce more efficient managers. The Decimal Suite offers many functions, which are all linked to one another, allowing users to optimize their organization`s performance management strategy.




Residency Allocation Database

The Residency Allocation Database is used to determine allocation of funds for residency programs offered by Veterans Affairs Medical Centers (VAMCs). Information for the database comes from any VAMC that has made a funding request for its residency programs. The Office of Academic Affiliations distributes worksheets and memos are sent to participating VAMCs. VAMC personnel enter the information electronically into the database housed at the Academic Information Management Center (AIMC) located in St. Louis, Missouri. The data entry and collection process is done annually beginning in September and ending in December. The main user of this database is the Office of Academic Affiliations.



Coordinate Budget and Program Performance

Coordinate Budget and Program Performance involves activities that align Federal resources allocated through budget formulation, execution, and management actions with examinations of program objectives, performance, and demonstrated results such as Program Performance Assessments, Government Performance Results Act (GPRA) plans and reports, performance-based agency budget submissions, and Financial Management Cost Accounting and Performance Measurement data.

The Budget Tracking Tool (BTT), an integrated enterprise-wide budget planning, management and reporting system, was used to plan the annual budget at the obligation level and to manage execution and funds resource allocation through the end of the year.


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Conduct Public Affairs Manage Customer Services Develop and publish handbook to MHV

Conduct Public Affairs Manage Customer Services





Performance and Operational Web-Enabled Reports

The Performance and Operational Web-Enabled Reports (POWER) system is a state-of-the-art data warehouse containing data on Veterans Health Administration (VHA) performance metrics that are obtained daily from the individual Veterans Health Information Systems and Technology Architecture (VistA) systems.The POWER system was developed to measure the key performance indicators across VHA facilities and is helping to improve VHA's Medical Care Collections Fund (MCCF) revenue operational performance by providing accurate, reliable, and up-to-date performance measure information. POWER leverages a data warehouse to maintain data used in VHA performance measure calculations. The site provides Web-based analytical reporting capabilities, allowing users to view data by dimensions, such as, National, Consolidated Patient Account Center (CPAC), Veterans Integrated Service Network (VISN), or Station locations and by month. The data can also be displayed in tables, graphs and spreadsheets. It should be noted that POWER is not an accounting system; rather, it is a strategic and operational performance reporting system.The POWER system supports VHA's efforts to improve its revenue business operations by providing accurate and reliable performance information on the following metrics: Collections, Gross Days Revenue Outstanding (GDRO), Percentage of Accounts Receivable (AR) Greater than 90 Days, Days to Bill, Total Billings, Percentage of Collections to Billings, and Cost to Collect. POWER is VHA's revenue performance metric dashboard monitoring system that tracks MCCF performance by National, CPAC, VISN and Station. The link is http://vaww1.va.gov/cbo/power.asp.







Conduct Public Affairs involves the exchange of information and communication between the VA, citizens and stakeholders in direct support of citizen services, public policy, and/or national interest.

Manage Customer Services supports activities associated with providing an agency’s customers with information regarding the agency’s service offerings and managing the interactions and relationships with those customers.

Veterans Benefit Handbook



Inquiry Routing and Information System

The Department of Veterans Affairs handles inquiries via the Inquiry Routing and Information System (IRIS) that is reached via the “Contact Us" link that appears on the top of the VA home page. The original IRIS was a very basic pilot application that was developed as a sidebar to the Veteran-Focused Internet Redesign Project of 2001; it was replaced in November 2002 by a customized version of a commercial product known as RightNow Technologies E-Service Center. This application is an official System of Records that provides VA customers with secure communication of personal data, should they voluntarily choose to send it to VA; it has been customized over time to meet the needs of VA and its Veterans and other external users and is upgraded periodically to optimize and improve its functionality and utility.

VA has a worldwide customer base that demands information and services 24 hours a day, seven days a week. Veteran and other customer traffic to VA’s web site continues to increase, clearly demonstrating the utility of the web site for providing robust customer service to our veterans, business partners, and other customers. IRIS allows customers to self-direct a question, suggestion, compliment,complaint, request for a status of claim or appeal, or any other question to the appropriate VA office. VBA call centers also use the IRIS to record and route inquiries that are received by telephone and which the call center agents are unable to answer in real time while on those calls. The system provides a mechanism by which VA management can track the number of inquiries received through the IRIS vehicle and the response time in providing customer service to our inquirers, along with providing other quality control features for VA managers.

Usage of the IRIS has grown exponentially since its inception; currently, the IRIS system handles approximately 50,000 inquiries per month and has 475 mailgroups across VA, including all VBA Regional Offices, all VA Medical Centers and VISN Offices, all branches of the National Cemetery Administration, the E-Benefits Help Desk, the MyHealtheVet help desk staff, and numerous other entities/mailgroups. Components of the commercial product were adapted to VA's use and include: the department's Frequently Asked Questions (FAQ) Knowledge Base that must be populated and maintained by appropriate designated VA staff;, the ability to receive and respond to veteran inquiries; the ability to track inquiries, turnaround time, and other statistical data; an extensive reports capability to generate reports with useful information to VA's IRIS community and VA management.

This website publishes to the VA Intranet the documents associated with the RightNow


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Capability Capability Description Function Function Description System System DescriptionConduct Public Affairs Manage Customer Services Veteran and Family web based directory of services



Conduct Public Affairs Manage Customer Services Vets.gov Website

Conduct Public Affairs FOIAXpress Used by VA FOIA officers to track requests

Conduct Public Affairs

Conduct Public Affairs VA.GOV Website



National Resource Directory



National Survey of Veterans

The National Survey of Veterans (NSV) is a survey aimed at delineating the characteristics of the Veteran population at a single point in time. The information collected in this survey allows the VA to follow trends in the Veteran population, compare Veterans who use VA programs to those who do not, and provides a current resource of data for policy analyses and program planning. Under Section 527, 38 U.S. Code, the VA Secretary has the authority to gather data for the purpose of planning and evaluating VA programs. The NSV is conducted under this general authorization. The NSV is conducted in order to obtain information relevant to the planning and budgeting of VA programs and services for Veterans, in general, as well as for certain subgroups of Veterans and to provide a snapshot profile of the Veteran population. The sixth NSV was conducted in 2010 which included the requirement under Public Law (P.L.) 108- 454, Section 805, to assess beneficiary awareness of VA benefits and services. The P.L. also expanded the survey populations to include in addition to Veterans, other beneficiary groups: Active Duty Service members; demobilized National Guard and Reserve members; Family members (spouses) and Surviving spouses.



Telecare Record Manager Call Log Reporter

TRM's CLR component provides a complete call history reporting for Completed, Pending, and Open Calls.



Launched on Veterans Day in 2015, vets.gov is a bold vision to reimagine how we serve veterans. We’ve started by presenting the two categories of information a veteran most needs: disability benefits and education benefits. These are two of the most popular categories on VA.gov. The vets.gov design aspires to be honest, transparent, respectful, and accessible to all visitors. Everything we build for the vets.gov platform is created with these basic principles in mind. Whether you’re a veteran, designer, front-end developer, software engineer, or a citizen invested in the VA, we invite you to help us make this platform as good as it can be. All of our front end design resources are open source and available on GitHub for improvement.


Manage Official Information Dissemination

Manage Official Information Dissemination includes all efforts to provide official government information to external stakeholders through the use of various types of media, such as video, paper, web, etc.




Logistics - Forms and Publications

Supports the storage, ordering and distribution of forms, publications and various other items stocked at the Service Distribution Center (SDC).




The VA.Gov Website. It is the public affairs website that provides public affairs information to the Veteran and Public.

Conduct Administrative Management

Conduct Administrative Management involves the day-to-day management and maintenance of the internal infrastructure.

Manage Facilities, Fleet, and Equipment

Manage Facilities, Fleet, and Equipment involves the maintenance, administration, certification, and operation of office buildings, fleets, machinery, and other capital assets that are possessions of the VA. This includes all of the activities associated with corporate construction, maintaining VHA, VBA and VACO facilities, and the land management activities for federal and state Veteran cemeteries.

Construction Financial Management Information System

The Construction Financial Management Information System (CFMIS) is a replacement program for the Construction Management Information System (CMIS). CFMIS is a management tool to track the progress of active VA major, lease, enhanced-use, and parking projects. It is used to measure performance and provide information for internal and external use. Features: Provides performance measures for the VA Facilities Management program. Tracks construction projects including financial information. Stores detailed information on each project including: *Project Scope *Funding information *Project Highlights *Key personnel *Contact information *Contractors *Project Scheduling





Mobile Device Manager

Mobile Device Manager serves as a central management tool to enforce the provisioning, security policy compliance, and configuration of mobile devices.


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VA Site Tracking











Architect/Engineer Rating System

Stores individual performance ratings on consultants and contractors for non-delegated major VA construction projects in ten disciplines: architecture, interior design, structural engineering, heating/air conditioning, plumbing, civil engineering, fire protection, electrical engineering, landscape architecture, and estimating. Stores numerical ratings for: accuracy, completeness, cooperation, coordination, management, meeting schedules, personnel ability and quality of work. Provides an overall average score for each reviewer. Ensures compliance with Brooks Act, FAR and VAAR reporting requirements for rating contractors doing business with the VA.





Integrated Property Management System

The application contains the CMR for VACO and allows CMR Officials to update their listing or transfer/surplus equipment. The software also generates summary reports for various indices.





Real Property Project Tracking System

It is a Access database use by our Real Property Service to manage their lease program. in FY 2011 CFM is moving the program to SQL Server.





Service Oriented Architecture Research and Development Application

The MAXIMO - SOARD system provides the Veterans Health Administration (VHA) modernized and integrated asset management capability. This capability includes the ability to perform requisitioning, work order management, inventory management, facilities management, equipment management, and related workforce management. This capability enhances the VHA's ability to serve Veterans by creating and maintaining an effective, integrated, Administration-wide management capability to make data-driven decisions, allocate resources, and manage results. The crux of the SOARD system is IBM's Maximo EAM Commercial Off-the-Shelf (COTS) solution. The software is an intranet web-based application that is entirely contained within the VA Wide Area Network (WAN). The Maximo product delivers Out of the box (OOB) capabilities, and only cosmetic changes to screen layout have been tailored to VA preference. The underlying Oracle database easily accommodates new data fields, and has been expanded to include relevant VA data fields unique to our mission (e.g., EIL, CMR, VA MDNS, etc.).





The purpose of the VA Site Tracking (VAST) database is to provide a single source for official counts of Veterans Health Administration (VHA) service sites. The official counts as published in the Quarterly Executive Summary are needed for correspondence to Congress, news organizations, budget submissions and stakeholders. The VAST data also encompasses addresses, telephone numbers, latitude/longitude, operational status and services. It also provides historic changes to station numbers. This information is provided by each Network in coordination with the VHA Chief Network Office (10N) and the Office of Financial Systems (104) to the VHA Planning Systems Support Group.





VHA Support Service Center Capital Assets

The VHA Support Service Center Capital Assets Databases is a web based project application and tracking database. This is used for capital project application submissions and capital project tracking for the Veterans Health Administration (VHA) Minor, Clinical Specific Initiative (CSI) and Non-recurring Maintenance (NRM) Programs. Annually, VHA Facilities enter project applications. Monthly, the VHA facilities update the schedule and cost information for approved projects.


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Manage Help Desk Services Remedy Help Desk

Manage Help Desk Services









Manage Help Desk Services involves the management of a service center to respond to government and contract employees' technical and administrative questions.

The Remedy Help Desk application is a component of the Enterprise Support Solution (ESS) System used in the Veterans Health Administration (VHA) for help desk and information technology (IT) service request management. Remedy Help Desk is a commercial help desk/problem management application that has been customized for VHA.



Manage Help Desk Services involves the management of a service center to respond to government and contract employees' technical and administrative questions.

Service Desk Manager

Service Desk Manager is used to track Requests, Incidents, Problems, & Change Orders in support of ITIL Programs: Request, Incident, Problem, Change, Configuration & Asset Mgmt. Also incorporates a CMDB allowing a seamless integration of all programs.



Manage Physical and Personnel Security

Manage Physical and Personnel Security involves the physical protection of an organization’s personnel, assets, and facilities (including security clearance management). Note: Activities related to securing data and information systems are addressed under the Information Systems Security Service.













VistA - Police & Security

This package supports the role of the VA police officer. Functions include Offense Reports, Violations, Quick Name Check, Wants & Warrants, and Vehicle Registration.





Personnel Suitability and Security System

The Office of Personnel Security and Identity Management (PS&IM) is comprised of VA s Personnel Security and Suitability Service (PSS), Security and Investigations Center (SIC), and the HSPD-12 Program Office (HSPD-12) within the Office of Operations, Security and Preparedness (OSP). PS&IM ensures alignment, accountability, and transparency of VA s personnel security, suitability, and HSPD-12 programs and provides central coordination and oversight of the Department s personnel security, suitability, and identity management infrastructure. The Office of Personnel Security and Suitability (PSS) carries out the Department s responsibilities to maintain a personnel security program as authorized by laws, regulations, Executive Orders, and Directives at VA Central Office and throughout the Department. PSS provides broad Department-wide policy direction, standard setting, coordination, and performance assessment for organizational components within VA and carries out VA s responsibilities to maintain a suitability program; including policy direction, standard setting, coordination, and performance assessment for organizational components for making suitability and fitness determinations within VA.





PIV Applicant Scheduling Tool

A web-based interface to a commercial customer appointment scheduling application to allow applicants for PIV credentials to schedule appointments at the nearest PIV Issuing Facility, and to allow PIV Issuing staff to manage and monitor appointment workload for their facilities. The tool is externally hosted and operated by the vendor. It collects an applicant's name, email address and phone number to create an account, enable appointment scheduling and provide for follow-up contact with the customer. This system does not interface with any other VA systems and does not process PII or PHI. It is rated Low on FIPS 199 criteria.


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Police journal and offense reporting system.

Manage Travel Services

Manage Workplace Policy

Manage Workplace Policy

Manage Workplace Policy VA Intranet Quorum

Manage Correspondence



Manage Accounting





PIV Physical Access Control System

The Physical Access Control System (ePACS) interfaces with PIV cards to provide cardholders access to VA controlled facilities. A PACS can also obtain certificate revocation status information from the PKI SSP via a CRL or OCSP, or credential revocation status by sending the Federal Agency Smart Credential Number (FASC-N) from the Cardholder Unique Identifier (CHUID) to the backend authentication system. A PACS can also receive additional provisioning information or attributes by sending the FASC-N from the CHUID or the certificate to the backend authentication system





Veterans Administration Police System



Manage Travel Services involves the activities associated with planning, preparing, and monitoring of business related travel for an organization’s employees.

Financial Management System

The Financial Management System (FMS), VA's ""corporate"" accounting system, was fully implemented in VHA at the beginning of FY 1996. VA's FMS system is a standardized, VA-wide system that interfaces externally with the Department of Treasury (DoT), the General Service Administration (GSA), the Internal Revenue Service (IRS), the Defense Logistics Agency (DLA), and various commercial vendors and banks for electronic billing and payment purposes. It is VA's core financial management system that interfaces internally with the IFCAP Accounts Receivable system and other subsystems such as Integrated Billing.



Manage Workplace Policy includes all activities required to develop and disseminate workplace policies such as dress codes, time reporting requirements, telecommuting, etc.











An enterprise-wide document and workflow management system based on Intranet Quorum, a COTS application from Lockheed Martin. VAIQ replaced WebCase and Issues Management System (WebCIMS) in 2010. The application was previously named ""SCS"".



Manage Correspondence is the set of capabilities used to manage externally initiated and internally initiated communication between an organization and its stakeholders.






Electronic GAO and OIG Recommendation Status

The Electronic Government Accountability Office/Office of Inspector General Recommendation Status (EGORS) tracks reports and recommendations from the Office of Inspector General (OIG) and the Government Accountability Office (GAO). It replaced the External Review Management Information System (ERMIS). EGORS contains two main components: OIG and GAO. All OIG and GAO program report recommendations, action plans, status reports, and anticipated completion dates are entered and tracked by Veterans Affairs Central Office (VACO). Information including actions and outcomes can be transmitted electronically to oversight organizations. EGORS also contains findings from each report that can be tracked and trended.




Executive VA Contact Manager

ExecVA is used for critical communications both inside and outside VA. Numara FootPrints, known as ExecVA, is a COTS (Commercial Off The Shelf) contact management system. SPI/PII storage of employee information is by MS Assure; a cloud-based service.

Conduct Financial Management

Conduct Financial Management involves the use of financial information to measure, operate and predict the effectiveness and efficiency of an entity's activities in relation to its objectives. The ability to obtain and use such information is usually characterized by having in place policies, practices, standards, and a system of controls that reliably capture and report activity in a consistent manner.

Manage Accounting entails accounting for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.).

Centralized Administrative Accounting Transaction System

CAATS is a web-based automated system that allows for the electronic input and approval for accounting source document/transaction, improvement of internal controls standardization of accounting entries, electronic audit trail, and separation of duties. It is the central interface to the Financial Management System(FMS) for both Veterans Benefits Administration(VBA) and National Cemetery Administration (NCA). There are currently 18 modules in CAATS.


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Capability Capability Description Function Function Description System System DescriptionManage Accounting

Manage Accounting

Manage Accounting Systems asset inventory

Manage Accounting

Manage Payments Central Fee System

Manage Payments




Financial Management Information System

FMI is the primary financial accounting and reporting system for VA's Veterans Canteen Service (VCS). VCS manages over 170 canteen locations around the country, providing retail shops, pay phone services, food service, and other services.









Unicenter Asset Management




VistA - Integrated Funds Distr, Control Point Activity, Accounting and Procuremt

Integrated Funds Distribution, Control Point Activity, Accounting and Procurement (IFCAP) module automates a spectrum of VA financial activities. VA employees use IFCAP to manage budgets, order goods and services, maintain records of available funds, determine the status of a request, compare vendors and items to determine the best purchase, record the receipt of items into the warehouse, and pay vendors. IFCAP automates the written regulations and policy for VA funding and procurement, which define the actions taken on requests for goods and services as formal transactions, orders, and payments.Includes the Automated Engineering Management System/Medical Equipment Reporting System (AEMS/MERS) sub-system



Manage Payments include disbursements of federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, payroll, grants, subsidies, loans, or claims including the prevention of improper payments.

FEE Basis Treatment/Central Fee SystemAuthorizes and pays private physicians, hospitals (in-patient) and pharmacists for products and services dispersed to approved Veterans for non-VA care. This system also reimburses Veterans for medical care and travel. Also known as Central Fee.







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Capability Capability Description Function Function Description System System DescriptionManage Payments

Manage Payments Credit Card System

Manage Payments

Manage Payments

Manage Payments




Computer Assisted Payment Processing System

Generates FMS payment transactions from matched vendor invoices and VA facility receiving reports.




US Bank credit card application processes when requested by Financial Services Center. A report is created and placed in Rogers Software Development (RSD) software for FSC. Process credit card data from VA credit card provider.




Federal Computer Assisted Payment Processing

Automates accounting data entry to Computer Assisted Payment Processing System (CAP) for Federal purchases.




Finance and Accounting System

FAS is an online financial and accounting application that provides fiscal and accounting transaction processing. It includes an interface with Treasury for Chapter 18 Birth Defect benefit payments. This application integrates with CSS, SHARE, SPP, MAP-D, Awards, RBA and SOC, and supports both the information gathering and budgetary requirements for the Compensation and Pension Program. FAS is initially supporting the financial business functionality of the C&P system. It meets the Core Financial System Requirements outlined in the Federal Financial Management System Requirements publication (FFMSR-1) authored by the Joint Financial Management Improvement Program (JFMIP). FAS is being built so that it can be used by other VBA benefit programs, thus providing a single system which is fully compliant with current accounting requirements. In addition to the current BDN functionality, FAS provides the ability to perform on-line transaction processing and on-line audit functions, and has automated manual review processes such as Check Verification, Fiscal Adjustments (FISA), Review of account with prior Waiver or Write Off adjustments. The system interfaces daily with the Financial Management System, allows for a systematic review of client accounts, provides a business transaction boundary, and performs daily payment processing. This system provides compliance with the U S Standard General Ledger, 24 x 7 processing, graphical user interface for the finance users, and web-enabled reports.







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Manage Payments

Manage Payments

Manage Payments

Manage Payments VistA - Fee Basis









Invoice Payment Processing System

We capture maximum dollar savings processing payments for those invoices requiring a receiving report with prompt and accurate service. We offer our innovative On-Line Certification System (OLCS) in conjunction with our certified invoice payment processing to provide you with the most reliable and efficient payment processing services. FSC's payment services allow you to work more efficiently and effectively within your organization. These are just a few reasons to do business with us: Full compliance with the Prompt Payment Act and OMB Circular A-123 Internal Control Management ensuring your payments are made correctly. The On-Line Certification System (OLCS) allows our customers to electronically certify invoices via the Intranet. Post Audit services on statistically selected invoices.




PAID Online Data Entry

The VA e-Payroll project involves development of multiple interfaces between the AAC and DFAS, and extensive changes within VA's current PAID application and VHA's T&A application, to interface with the Defense Civilian Pay System (DCPS).









The Non-VA Care Medical and Pharmacy System (FEE) automates the Veterans Health Administration (VHA) Fee for Service program. It authorizes and pays private physicians, hospitals, and pharmacists for products and services provided to Veterans approved for the program. Veterans are reimbursed through VistA Fee for medically-related expenses including travel. Information is entered into the VistA Fee system through Veterans Health Information Systems and Technology Architecture (VistA) online menus. VistA Fee is run at the Austin Information Technology Center and interfaces with the Financial Management System (FMS), the Beneficiary Identification and Records Locator System (BIRLS), and the VHA Work Measurement database (VWM), to produce payments, accounting updates, and reports. VistA Fee facilitates money management, master record updating, and input error resolution. Daily reports indicating all payments processed and erroneous input transactions are transmitted to approximately 170 Veterans Affairs Medical Centers (VAMCs). Letters are sent to Veterans on a monthly basis detailing payments made on their behalf to Non-VA Care Service providers. Monthly, quarterly, semi-annual and annual reports are sent to the Veterans Affairs Central Office (VACO) and VAMCs. The Non-VA Care Fee Basis Medical System is commonly referred to as Central FEE.


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Manage Payments

Manage Payments Fee FSC Claims

Manage Payments COTS credit card Point of Sale (POS) system for use within VA Canteens.

Patient billing and cost management system.




Electronic Payroll Deduction System

Uses VCS issued credit cards much like a company credit card. Based on system calculations, payments are deducted from biweekly salary of VA customers with a balance on their card as posted to their account in PDS.




Fee Basis Claims System

Fee Basis Claims System (FBCS) has several modules designed to support steps in the Purchased Care workflow. Originally, FBCS was deployed to VA Purchased Care processing centers as 34 different instances which individually stored and supported claim data for specific VA medical centers and VistA stations. FBCS is being migrated to a new platform to consolidate the claim data and operations into a single system accessing consolidated data for newly received Purchased Care claims.




FFC is a pilot project and associated work on a bi-directional interface between Central Fee and the FSC.




Veterans Canteen Service Point of Sale System



Manage Collections and Receivables

Managing Collections and Receivables include all activities related to recording receivables, performing billing and collections, and referring delinquent receivables for debt collection.







Coding Compliance Module








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First Party Lockbox VHA CBO - Dept of Treasury - Accounts Receivable patient accounts ?converted















Funding Fee Payment System

Web-based Funding Fee Payment System (FFPS) that allows lender to make their funding fee payment online.





Insurance General Ledger

The Insurance General Ledger (GL) runs on an IBM server at the Austin Automation Center (AAC). This is a financial record-keeping system that deals primarily with summary-level data, does not include PII, and does not make disbursements. It receives inputs from the Insurance Payment System and via on-line data entry from users Philadelphia and VACO. It prepares the Insurance AMIS reports and other accounting reports. A special close-out schedule is done every month and at end of fiscal year.

















VistA - Accounts Receivable

The Accounts Receivable (AR) package is a system of accounting and receivables management. The AR package automates the debt collection process and a billing module is available to create non-medical care debts. Functionality is available to establish, follow-up on, collect against, and track all medical facility debts. Some of the debts owed to a VA facility may include patient care covered by health insurance companies, veteran co-payments, pharmacy prescription co-payments, employee salary overpayments, lost or damaged property, vendor collectibles, benefit overpayments, and services provided under a sharing agreement with another institution.


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Primavera TeamPlay

Report Financial Information

Report Financial Information Project to install new reporting application as a replacement for SnapWeb.





VistA - Integrated Billing

The Integrated Billing (IB) software provides all the features necessary to create first party (patient) and third party (insurance carriers/Medicare) bills. It allows for the capture, maintenance, and storage of insurance data including policy information and related benefits. It provides the ability to electronically transmit bills to payers with the data required by HIPAA. It also provides the ability to receive and store electronic 835 Health Care Claim Payment/Advice. It includes the ability to create printed bills which can then be mailed to payers who are unable to accept an electronic claim.





Consolidated Billing Statement System

The Consolidated Billing Statement System (CBSS) provides a single, consolidated patient statement, self-service options for payment, and other modifications, which will allow the Department of Veterans Affairs (VA) to apply payments made by Veterans to the appropriate account.





Lockbox, 3rd Party EDI

An automated method for receipt and tracking of claim payments and associated data within the Department of Veterans Affairs. It is a web-based archival repository and research tool that allows the user to search for missing EEOBs that are not received due to incorrect routing information. EPHRA also allows the Austin FSC 224-unit staff to route unroutable EEOB data.





Medical Care Cost Recovery National Database

Provides a respository for summary MCCR billing and collection information used by program management to compare facility performance.





Provides project management and job cost accounting information in support of ongoing business operations of the AAC. Supports all divisions of the AAC.



Report Financial Information includes providing financial information, reporting and analysis of financial transactions, providing oversight, direction, and coordination regarding the annual consolidated financial statement audit, the Data Act, and other Federal data initiatives.






Financial Content Management


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Capability Capability Description Function Function Description System System DescriptionReport Financial Information




















Financial Reporting Data Warehouse

Extracts records from source systems, interface files, and FMS and then loads the data into a common database using Informatica PowerCenter. Office of Business Oversight (043B)




Financial Reports System

Provides customer-friendly menus and online help. Provides Windows-based reports, graphs, and text files from the FRN database which can then be downloaded to a local PC or network. Also known as FRS.




Franchise and Trust Oversight Web

A financial data repository for the Enterprise Fund Office (EFO) that the EFO developed for their Trust Fund Oversight program.




Insurance General Ledger

The Insurance General Ledger (GL) runs on an IBM server at the Austin Automation Center (AAC). This is a financial record-keeping system that deals primarily with summary-level data, does not include PII, and does not make disbursements. It receives inputs from the Insurance Payment System and via on-line data entry from users Philadelphia and VACO. It prepares the Insurance AMIS reports and other accounting reports. A special close-out schedule is done every month and at end of fiscal year.




Managerial Cost Accounting - Reporting

Formerly known as Decision Support System - Reporting. This system is the reporting module of VA’s Managerial Cost Accounting (MCA) system.


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Capability Capability Description Function Function Description System System DescriptionReport Financial Information

Report Financial Information Canteen daily reporting of sales and receipts to back office system












Automated Sales Reporting




National Finance Center Printing

A set of biweekly reports generated primarily from the National Finance Center (NFC) based Mission and Assignment Tracking System (MATS).




Retail, Accounting, Procurement, Technology with Organizational Reporting

This application will support the operation of 172 canteens at VA medical centers across the country by tracking and reporting on retail, food, vending services and catalog orders to VA patients and caregivers.




SnapWeb Software (SnapShot Technologies)

SnapShotWeb is a Browser-based online tool for searching and browsing PAID, FMS, NationWide (NW), or Fee financial reports.



Perform Cost Accounting/ Performance Measurement

Perform Cost Accounting/Performance Measurement is the process of accumulating, measuring, analyzing, interpreting, and reporting cost information useful to both internal and external groups concerned with the way in which an organization uses, accounts for, safeguards, and controls its resources to meet its objectives. Cost accounting information is necessary in establishing strategic goals, measuring service efforts and accomplishments, and relating efforts to accomplishments. Also, cost accounting, financial accounting, and budgetary accounting all draw information from common data sources.

Clinical Notes Templates

A COTS database built from standard VHA data sources. DSS uses clinical and financial data to provide state-of-the-art activity based costing and clinical productivity analyses. Data driven management decision support sys; cost accounting.


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Capability Capability Description Function Function Description System System DescriptionConduct Financial Management










Managerial Cost Accounting - Reporting

Formerly known as Decision Support System - Reporting. This system is the reporting module of VA’s Managerial Cost Accounting (MCA) system.





Managerial Cost Accounting System

Formerly known as Decision Support System. MCAS is a COTS database built from standard VHA data sources. MCAS uses clinical and financial data to provide state-of-the-art activity based costing and clinical productivity analyses. It provides data driven management decision support and cost accounting.





Monthly Program Cost Report

The Monthly Program Cost Report (MPCR) replaces the Cost Distribution Report (CDR). The MPCR provides summary information about Veterans Affairs operational costs, Full Time Equivalents (FTE), and workload (number of patient bed days, outpatient clinic stops, etc.). MPCR receives financial data feeds from Decision Support System and workload data feeds from National Patient Care Database, Home Based Primary Care and Veterans Health Administration (VHA) Work Measurement in order to provide the VHA with a flexible cost reporting system. The MPCR is assembled from information from all Veterans Affairs Medical Centers (VAMCs). MPCR is processed monthly and consists of two reports: station level and a national level rollup. These two reports are available to users via Roger's Software Development (RSD) on the Austin Information Technology Center mainframe and CD ROM. The primary users of MPCR are the VAMC staff, VHA Budget Office, Medical Care Cost Recovery, and Deputy Assistant Secretary for Budget.








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Capability Capability Description Function Function Description System System DescriptionManage Debt Collection HAC system

Manage Debt Collection








Manage Debt Collection supports activities associated with the billing and collection of money owed to VA by liable third parties such as insurers and Veterans.










Health Eligibility Center

HEC system inserts veteran specific data provided by Health Eligibility Center (HEC) into electronic forms/letters, print letters and forms and mails them to Veterans. The HEC database contains data relative to Income Verification Matching. The Health Eligibility Center (HEC) system sends eligibility data, enrollment data, income data, and means test data to the local VA Medical Centers (VAMCs) using HL7 messaging. Eligibility, enrollment, and income data are sent via a Z11 HL7 transmission; means test data via a Z10 HL7 transmission. In the event that a local VAMC is unable to process the information received, it will notify the HEC of a problem. This notification is transmitted via an Application Error (AE) message.









VistA - Accounts Receivable

The Accounts Receivable (AR) package is a system of accounting and receivables management. The AR package automates the debt collection process and a billing module is available to create non-medical care debts. Functionality is available to establish, follow-up on, collect against, and track all medical facility debts. Some of the debts owed to a VA facility may include patient care covered by health insurance companies, veteran co-payments, pharmacy prescription co-payments, employee salary overpayments, lost or damaged property, vendor collectibles, benefit overpayments, and services provided under a sharing agreement with another institution.









VistA - Integrated Billing

The Integrated Billing (IB) software provides all the features necessary to create first party (patient) and third party (insurance carriers/Medicare) bills. It allows for the capture, maintenance, and storage of insurance data including policy information and related benefits. It provides the ability to electronically transmit bills to payers with the data required by HIPAA. It also provides the ability to receive and store electronic 835 Health Care Claim Payment/Advice. It includes the ability to create printed bills which can then be mailed to payers who are unable to accept an electronic claim.


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Capability Capability Description Function Function Description System System DescriptionManage Debt Collection


Manage Staffing and Recruiting HR Smart

Manage Staffing and Recruiting

Manage Staffing and Recruiting e-Classification




Committee on Waivers and Compromises

Committee on Waivers and Compromises (COWC) is a database that tracks debt waivers. It provides a tracking system for requests for waivers of debt through the Regional Office waiver process. It acts as a workload management report.




Debt Management System

This system manages the communication of VHA first party debts referred to the VBA Debt Management Center for debt collection activities.

Conduct Human Resource Management

Conduct Human Resource Management involves all activities associated with the recruitment and management of personnel.

Manage Workforce Staffing establishes procedures for recruiting and selecting high-quality, productive employees with the right skills and competencies, in accordance with merit system principles. This Function includes: developing a staffing strategy and plan; establishing an applicant evaluation approach; announcing the vacancy, sourcing and evaluating candidates against the competency requirements for the position; initiating pre-employment activities; and hiring employees.











e-Classification is a web-based solution that supports the process of building position descriptions (PDs), functional statements (FS), evaluation statements, standardizing PDs and PD data across the agency, and supporting the agency s workflow in completing PDs leveraging VA PD-supporting data. This system contains two libraries to store standard and archived PDs, respectively, and a PD builder where new PDs can be created with the content available in the system. This system expedites the classification process by automating the process for users to view, create, copy, edit, evaluate and share PDs/FSs throughout the VA.


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Capability Capability Description Function Function Description System System DescriptionManage Staffing and Recruiting HR DMS Application Web and database application used to automate the HR Office




Manage Staffing and Recruiting WebHR







Permanent Change of Station

The Financial Services Center(FSC) developed the Permanent Change of Station (PCS) Travel Portal to streamline the process for initiating and approving documents required by relocating employees authorized PCS travel reimbursements. This application automates the process to prepare and submit an Intra-Agency Transfer Request, VA Form 5-3918, discretionary requests and approvals, budget requests and a Travel Authority for Permanent Duty, VA Form 3036c, for the traveller. This process applies to transferring employees and new appointees.




Report of VA Medical Training Programs

Provides information for making staffing decisions. Provides total count of full and part time VA physicians serving as faculty. Provides the number of medical students by medical center. Provides a total count of foreign medical students and graduates. Provides medical graduate reporting by specialty (medical, geriatric, surgery, etc.) and sub-specialty.




VHA Leadership and Workforce Development

Prior Executive Information System (EIS) Provides organizational structure, position management, employee data warehouse, direct reports, management reports, Human Resource (HR) tracking, national program management for the leadership and succession continuum, workforce planning, VHA strategic planning, employee census survey work group support, and the modernization of HR administrative functions.






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Capability Capability Description Function Function Description System System DescriptionManage Staffing and Recruiting

HR Smart








Manage Employee Compensation and Benefits

Manage Employee Compensation and Benefits designs, develops, and implements benefit and compensation programs that attract, retain and fairly compensate agency employees. This Function includes: developing and implementing compensation programs; administering bonus and monetary awards programs; administering pay changes; managing time, attendance, leave and pay; and managing payroll, establishing and communicating benefits programs; processing benefits actions; and interacting as necessary with third party benefits providers.
















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HR DMS Application Web and database application used to automate the HR Office

WebHR





Child Care Records Management System

The Child Care Records Management System (CCRMS) will provide the capability to apply for the Child Care Subsidy Program (CCSP) benefits online, upload supporting documentation to CCRMS, capture Child Care Provider Information, electronically verify all required information














Workers Compensation - Occupational Safety Health Management Information System

DVA's Workers compensation injury and illness claim data filed with the Department of Labor (DOL).








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Capability Capability Description Function Function Description System System DescriptionVBA's performance management system

HR Smart



Administer Employee Performance Management

Administer Employee Performance Management designs, develops, and implements a comprehensive performance management approach to ensure agency employees are demonstrating competencies required of their work assignments. Design, develop and implement a comprehensive performance management strategy that enables managers to make distinctions in performance and links individual performance to agency goal and mission accomplishment. This Function also includes managing employee performance at the individual level and evaluating the overall effectiveness of the agency’s employee development approach.

Automated Standardized Performance Elements Nationwide











Management and Decision Support System

MADSS - the Management And Decision Support System was developed to improve the accuracy and timeliness of NCA management information. The system allows national cemetery employees to input workload and personnel data. It allows the employee to input current data and or make corrections to the previous months data. The system also receives interment data from the BOSS application.








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Capability Capability Description Function Function Description System System DescriptionConduct Human Resource Management










Veterans Affairs Time and Attendance System

VATAS is a Commercial-Off-The-Shelf (COTS), customizable, Time & Attendance System (TAS). It will replace the current ETA System











Voluntary Service System

Voluntary Service System (VSS) is a national-level application which replaced the site-based Voluntary Timekeeping System (VTK). VTK was used for many years at the Veterans Affairs Medical Centers to track and manage the hours of service contributed by volunteers and volunteer organizations. Consistency of data between sites was a problem and the process of compiling national VTK reports was slow and costly. Many steps were involved because national data was only consolidated once a month and it was usually out of sync. Improved data collection and reporting is now available since users interact directly with a centralized national database. Rehosted VSS uses .NET technology that replaced data transmissions between sites and the Austin Information Technology Center to produce the consolidated national reports. Direct access to data provides instantaneous updates and up-to-the-minute reporting for all users. Central Office administrators and Voluntary staff now have broader more reliable data for managing Volunteer Services.


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Performance data warehouse providing performance measures





Compliance Inquiry Reporting and Tracking System

CIRTS is located at HRC; relies upon COTS product TRIM from HP The Compliance Inquiry Reporting and Tracking System (CIRTS) is a tool used by VHA CBI Officers to track, trend, evaluate, and monitor allegations of non-compliance with VA business practices.





Equal Employment Opportunity/Alternative Dispute Resolution

Dashboard that presents an online, real-time snapshot of key HR and EEO performance indicators in easy-to-read charts, graphs, and tables, and enables action officers to diagnose positive and negative workforce trends and plan.









Human Resources Management Program Evaluation

In accordance with VA Directive 5024, the purposes of the Human Resources Management self evaluation are to: 1) have executives periodically determine the current status of their human capital program, 2)set specific objectives for improvements and, 3)assess progress by measuring objective accomplishments.





Performance Data Warehouse


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WebHR
















Workload Reporting and Productivity

The Workload Reporting and Productivity (WRAP) application is a locally developed tool that performs the following functions: Tracks the number of work items that an employee processes per day, tracks when a user logs in, the IP address they login from, any/all WRAP pages visited, the time spent visiting any page, and the actions that user performs including actions against transactions. Transaction creation is not limited to documents being scanned into HEC Imaging; transactions are also created by the business staff for various business defined reasons. Any transaction that includes documentation will only contain a link to the file created in HEC Imaging and when a transaction's documentation is viewed, WRAP will retrieve the file from HEC Imaging and display it in the browser. Whenever work is performed against a transaction, the application creates a work item describing the action taken and stores that in the WRAP database. WRAP also controls a users ability to access the system via scheduling functions and access limitations. Each user has a profile with a set shift start and end time as determined by their Supervisor. Users who login outside of their set shift time only have read permission to the system. User Profiles also control the categories that a user can work on or view, and the profile can only be updated by a Supervisor. Summary reports are run On Demand by the Supervisors and show the total numbers of transactions. Detailed reports can be run, which show transaction number, Veterans' Names, SSNs, Enrollment Status, WRAP Category and WRAP actions performed by the users.








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Capability Capability Description Function Function Description System System DescriptionManage Employee Relations

Manage Employee Relations HR DMS Application Web and database application used to automate the HR Office

Manage Employee Relations





Manage Employee Relations designs, develops, and implements programs that strive to maintain an effective employer-employee relationship that balance the agency’s needs against its employees’ rights. This Function includes: addressing employee misconduct; addressing employee performance problems; managing administrative grievances; providing employee accommodation; administering employees assistance programs; participating in administrative third party proceedings; and determining candidate and applicant suitability.

Complaint Automated Tracking System

Office of Resolution Management (ORM) database (i.e., the Complaints Automated Tracking System (CATS)) used to monitor and document claims data







ORM Web Based Tracking

The Complaint Tracking System follows cases through both the informal and formal phases of the investigation providing the current disposition. The system also generates monthly and quarterly progress/workload reports.




Reasonable Accommodation Compliance System

A tracking system for disability accommodation requests, which will allow Disability Program and EEO Managers at each level in the agency to monitor timeliness, the appropriateness of denials, etc.




Workers Compensation - Occupational Safety Health Management Information System

DVA's Workers compensation injury and illness claim data filed with the Department of Labor (DOL).


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Capability Capability Description Function Function Description System System DescriptionHR SmartConduct Human Resource

ManagementConduct Human Resource Management involves all activities associated with the recruitment and management of personnel.

Manage Human Resource Development

Manage Human Resources Development designs, develops, and implements a comprehensive employee development approach to ensure that agency employees have the right competencies and skills for current and future work assignments. This Function includes conducting employee development needs assessments; designing employee development programs; administering and delivering employee development programs; and evaluating the overall effectiveness of the agency’s employee development approach.






















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VistA - Nursing

Databases and web applications supporting the Employee Education System.





VistA - Automated Safety Incident Surveillance and Tracking System

The Automated Safety Incident Surveillance Tracking System (ASISTS) has three major goals: 1) Better tracking of employee injuries and illnesses. ASISTS computerizes the Report of Accident (VA FORM 2162) as well as the OWCP CA-1 and CA-2 forms. These reports help improve the ability to trend and analyze accidental injuries and illnesses, thus helping to prevent future incidents from occurring; 2) Reduce exposures to bloodborne pathogens from needlesticks, sharps, or body fluids.The ASISTS instantly notifies Occupational Health and other medical personnel when the employee reports an incident involving a blood borne pathogen exposure, so that proper tests and treatment can be initiated. The data concerning exposure to bloodborne pathogens will be collected in a national database to identify national trends, training needs and best practices for the benefit of all employees at every VA medical center; 3) Reduce worker compensation costs.ASISTS facilitates a case management approach to preventing future accidents and will provide better management of workers' compensation claims. Through automation, the CA-1 and the CA-2 forms will be more accurate and be processed in a more timely fashion.










Compensation and Pension Training

A family of Computer Based Training (CBT) programs that combine interactive CBT and electronic support with small group cooperative learning events.





Courseware Delivery System

The Courseware Delivery System (CDS) is an administrative tool that manages and launches the courseware and supports reporting requirements. Computer Managed Instruction allows the users to administer Training and Performance Support System (TPSS) modules, run TPSS modules and send and receive reports related to the status of users and history of use (i.e. number of students who passed a given test etc). The system combines the old CMI for LAN based modules, CCMI for WEB-based and the old XCMI report functions into one system.





Employee Education System


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Ethics Consultation Web

ECWeb is a Web-based database tool that reinforces sound ethics consultation practices and provides a consistent electronic method for documenting, storing, retrieving and evaluating ethics consultation data.









IFCAP Training Database

Non-production instance of IFCAP, hosted at AITC for FSC customer. Allows fiscal employee training. The training instance is NOT populated with real employee or business data.





Learning Content Management System

LCMS is a course building/design system. It is the leading Learning Content MGT System for automating the development, management, maintenance, delivery and publishing of modular & personalized learning online, instructor guides, mobile, assessments & deliver training in different languages.





Talent Management System

The VA TMS is an advanced online training and employee development system that allows VA employees to search and register for training courses. The VA TMS serves as the official system of record for all training and development activities of VA employees. It is designed to enable an organization to plan, deliver, and manage all learning events across the organization. It is one of the top 5 largest operational learning/scheduling & course management systems. 12+million training events a year support clinical, technical, employee and other learning across 10 time zones.

The TMS Software is a cloud version provided by Successfactors-an SAP Company. Oracle is used as the underline database to store the data. Akamai as the third party global Content Distribution Network (CDN) used by iContent. SuccessFactors uses iContent to help manage, access and track learning contents


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WebHR


Active Directory





Training and Performance Support System

TPSS is a computer based training system used to assist in training Education Service employees. TPSS is maintained by Education Development and Training along with Education Service. The application is hosted on the Philly ITC server. TPSS consists of multiple products designed to deliver and support VBA s unique technical training and delivery requirements. TPSS products fall into three categories: delivery, training, and job support. The Courseware Delivery System (CDS) is an administrative tool that manages and launches the courseware and supports reporting requirements. WBT courseware covers technical training on a wide variety of positions such as Veterans Service Representatives, Rating Veterans Service Representatives, Fiduciary Field Examiners, and Loan Guaranty Valuation Officers. Job support tools such as Electronic Performance Support Systems (EPSS), Job Aids, and informational websites provide field personnel and training coordinators with materials and information to complete their tasks.Medical Electronic Performance Support System is another module under TPSS.




















Perform Separation Management

Perform Separation Management consists of efficient and effective employee separation programs that assist employees in transitioning to non-Federal employment; facilitates the removal of unproductive, non-performing employees; and assists employees in transitioning to retirement.

Conduct Information Technology Management

Conduct Information Technology Management involves the coordination of information and technology resources and systems required to support or provide a service.

Provide Networks and Telecommunications

Provide Networks and Telecommunications includes identification and implementation of technology standards, software, and hardware for computer networking and telecommunications throughout VA.

The purpose of the Microsoft Directory Services is to authenticate and authorize users via login credentials along with integrating with the PIV card and eToken security FOB's. This system also provides contact information to the users of Veterans Affairs for email and or telephone. A unique username is stored internally and access to authorized system resources like file shares, SharePoint sites are integrated for usability.


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Call Accounting Application for AITC Telephone Services (ACD)

Enterprise FAX System (RightFax)

Fix the Phones





Institution File Redesign

The Institution File Redesign (IFR)-related software provides the mechanism to standardize national entries in VistA's INSTITUTION and FACILITY TYPE master files and automatically update and maintain synchronization of these files at all sites VHA-wide. It also provides the baseline software to maintain other master files in the future.





Medical Domain Web Services

Medical Domain Web Services (MDWS) (pronounced "meadows") is a suite of Service Oriented Architecture (SOA) middle-tier web services that exposes medical domain functionality, Medical Domain Objects (MDO). MDWS is equipped with the capacity to virtualize any legacy Veterans Health Information Systems and Technology Architecture (VistA) Remote Procedure Call (RPC) as a web service. A web service is an Application Programming Interface (API), which uses Simple Object Access Protocol (SOAP), the standardized protocol to communicate with subscribed client applications.





VA Mobile Infrastructure Services

The VA Mobile Infrastructure Services is a system hosted at Terremark that provides a hosting environment for Mobile Shared Services (i.e. common services used for Mobile applications) and web components of applications used on Mobile devices. Mobile applications connect to VA enterprise services using the VA MIS Mobile Shared Services.











Automated Call Distributor





Domain Name System

VA DNS is a system that provides name/machine resolution allowing applications to use text based names for distribution application servers within applications.





Enterprise FAX System





Enterprise Voice System - Proof of Concept

Enterprise Telephone System Proof of Concept providing telephone service to 3 proof of concept locations (Fort Harrison, MT; Charleston, SC; Tennessee Valley Healthcare System, TN). Centrally managed system with a diverse intelligence core located at Hines and Austin Data centers.





Facility Telecommunications System

The Facility Telecommunications System (a.k.a. Enterprise Telecommunications (ETM)) provides infrastructure support to the Department of Veterans Affairs (VA), Data Center Operations (DCO) and provides IT operational services to hosted applications. DCO is responsible for the complete administration and operations to include; security planning, design, implementation, and management of the facility and all data networks, systems, and databases. This includes responsibility for DCO personnel. Aligned under VA Office of Information and Technology (OIT), Service Delivery & Engineering (SD&E), Enterprise Operations (EO), DCO is comprised of five national data centers: AITC, Hines Information Technology Center (HITC), Philadelphia Information Technology Center (PITC), Quantico Information Technology Center (QITC), and the Capital Region Readiness Center (CRRC). DCO also operates the Records Center and Vault, a storage facility for VA paper records. The Data Centers are responsible for nearly $100 billion in Veterans' benefits, payments, and payroll processing for the Department as well as national health (VHA) and benefits (VBA) systems.





On CRM Platform, Fix the Phones (FTP) provides a centralized server for handling file transfers among Windows platforms and between windows platforms and other operating systems. CRM Enterprise strategies provide an integrated solution to collect and preserve the context of interactions and provide employees with tools that displays data from multiple applications.


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RESCUE VPN





IT Process Automation Manager

IT Process Automation Manager is an application that enables you to define, build, orchestrate, manage and report on automated processes. The IT PAM sub-application is part of the larger USD toolset which functions as a umbrella system.





Network Management System

Network Management System (NMS) is an NSOC system that aggregates, filters and correlates high-volume of infrastructure and application events collected from node & interface statistics, CPU load, & memory utilization data from routers, switches and many other Simple Network Management Protocol enabled network attached devices into a streamlined number of actionable alerts.





Primary Domain Controller

Provides Primary domain controllers on the LAN/WAN. Domain controllers provide authorization to services on the domain.





Private Branch Exchange

Private Branch Exchange (PBX) provides intercommunication between a large number of telephone stations in the VA.





GFE Remote Access Virtual Private Network: The legacy RESCUE GFE platform was placed into production in the first quarter of 2007. Today many components have defined end-of-life (EOL) milestone timelines, and some of the software components are going to lose vendor support before the hardware components. To correct this issue, a technology refresh is required to extend the useable lifetime of the RESCUE GFE system. This refresh will also provide for future functionality, enhance user features, and fix known bugs. The technology refresh will protect the VA’s overall investment in the RESCUE VPN platform once completed.

The new Cisco Identity Services Engine (ISE) platform is the recommended upgrade path for equivalent and enhanced functionality of the RESCUE GFE system. It allows for continued vendor support, enhanced functionality, and future additional features such as increased capacity, and the ability to support the widespread adoption of mobile VA devices.





System Center Configuration Manager

Microsoft System Center Configuration Manager, formerly Systems Management Server (SMS), is a systems management software for managing large groups of Windows-based and other computer systems. Configuration Manager provides remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory. SCCM delivers content to all VA GFE. Examples of the content delivered by SCCM are Microsoft Security Updates, Adobe Updates, and VA specific applications. Content will need to be delivered to intranet and internet-only connected VA GFE.





System Center Operations Manager

System Center Operations Manager 2007 R2 (SCOM) provides end-to-end service management. SCOM is easy to customize, allowing IT Management teams to monitor server health, it assists with the identifcation, and resolution of issues affecting the IT services. End-to-end Service Management is not restricted to Microsoft-based environments.


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TIC Gateway

SNMP/RMON and proprietary system agent element manager

VA Nationwide Teleconferencing System

Provide Platforms and Storage





TIC Business Partner Extranet

TIC Business Partner Extranet: VA TIC BPE (Business Partner Extranet) is a private MPLS cloud that can be utilized by business partners to connect to/from VA resources and vice versa. We have connectivity to the private cloud at TIC GWE and TIC GWN. The deployment of this solution was driven by TIC 2.0 requirements. More specifically:– TS.RA.02 – External BPE (eBPE – deployed at GWE and GWN)• All traffic to and from the External business partner traverses full suite of TIC capabilities and NCPS (National Cybersecurity Protection System) aka Einstein• Essentially, an External business partner are connections to business partners that are not deemed an Internal business partner – TS.RA.03 – Internal BPE (iBPE – deployed at GWE and GWN. We have the iBPE hardware at GWS/GWW as well but no circuits that connect it to the private cloud)• All traffic to and from the Internal partner traverses, at a minimum, a firewall and IPS• All traffic from the Internal partner to external connections, including the Internet, traverses the full suite of TIC capabilities and NCPS (National Cybersecurity Protection System) aka Einstein• An Internal business partner are those in which the systems and infrastructure is air-gapped (i.e., dedicated to the VA / isolated / not shared / floor space only)• Note: Terremark is considered an Internal Business Partner





VA Trusted Internet Connection (TIC) Gateway: The VA-NSOC Gateways are used by all VA users nationwide to access the Internet and for sending and receiving e-mail externally to the VA. The VA-NSOC Gateways connect the VA Wide Area Network to the Public Internet and provide the physical connections and routing services required to do so. The VA-NSOC Gateways also provide the security services required to protect the VA from threats over the Public Internet. The VA-NOSC Gateways provide Internet users with access to public VA information on VA public web sites. In addition, the VA-NSOC Gateways provide security and other management services for e-mail to and from VA users to the Public Internet, and provide capabilities for users to access the VA remotely via Virtual Private Networks.





Unicenter Network and Systems Management





VA Nationwide Teleconferencing System





VA Voice and Telephony Systems

This initiative is designed to improve the speed, accuracy, and efficiency in which information is exchanged between Veterans and the VA, regardless of the communications method (phone, web, email, social media).





Verizon Integrated Call Routing

A call center system. Impact 360 Recording is an enterprise recording solution designed to meet the needs of large, multi-site, virtual, and outsourced contact centers. This software-based recorder provides full-time recording and compliance recording to help larger contact centers increase operational effectiveness, reduce liability, comply with the Payment Card Industry Data Security Standard (PCI DSS) and other industry standards, and expedite dispute resolution.



Provide Platforms and Storage includes evaluation and determination of standards, hardware, and software platforms that will support computing applications and data storage in the VA technical environment.

Benefits Enterprise Platform

The Benefits Enterprise Platform (BEP) GSS is a web based Enterprise Architecture (EA) General Support System (GSS) that provides service delivery platforms such as web based technologies and service oriented architectures for VBA business line applications. VBA Corporate Web Environment is an integral part of the BEP and hosts VBA Web applications - WEAMS, Payment History, VONAPP. BEP Applications are supported outside AITC. The hardware environment resides primarily at the AITC, but also at HITC and PITC.


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Capability Capability Description Function Function Description System System DescriptionProvide Platforms and Storage



Provide Platforms and Storage CTX hosts the Xenapp6 platform in support of the CAG (RAS portal replacement).


Manage Application Technology







Capacity Management Database

The Capacity Management Database (CMD) is designed to track computer resource usage of the computer hardware running Veterans Health Information Systems and Technology Architecture (VistA). Information derived from CMD is used to assess the impact of planned new software products, identify the ramifications of archiving and purging of existing data, recognize emerging problems through database analysis, and validate sizing model expectations. Data for CMD is captured from all VistA systems in real time. Accumulated data is processed at each site and the results are transmitted to CMD using MailMan messages. Data can be added to CMD daily, along with the monthly updates. On a monthly basis, reports are sent to the Chief Information Officers (CIOs) of the Veterans Integrated Service Networks (VISNs) and Veterans Affairs Medical Center (VAMC) CIOs to allow review of the system's performance and identify future problems (e.g., lack of available disk space). IT personnel can access the database through the VA's intranet (http://vaww.va.gov/capman) for comparison of their system with other sites. The users of CMD include the VA Office of Information & Technology, VISN CIOs, and facility CIO staff.




VA Mobile Infrastructure Services

The VA Mobile Infrastructure Services is a system hosted at Terremark that provides a hosting environment for Mobile Shared Services (i.e. common services used for Mobile applications) and web components of applications used on Mobile devices. Mobile applications connect to VA enterprise services using the VA MIS Mobile Shared Services.




Central Database System

Central Database System comprised of Web Services, SQL databases, third party services for moving workload, and SQL Archive system for historical data and reporting.




Citrix Application Farm




Enterprise Storage Management

Enterprise Storage Management (ESM) is a system that manages the Enterprise Operations (EO) Storage Area Network (SAN).



Manage Application Technology provides the standards and processes to define specifications, design, construction, implementation and lifecycle management of software applications, or provide application layer communication, presentation, and business logic services.

Data Management Interface

Interface engine that moves data between VHA VistA applications and mainframe applications running at the AITC.









Enterprise Management Framework/Federated Data Repository

A central data repository to enable enterprise-wide reporting of IT service management including release, configuration, change and incident management.




Project Management Accountability System Dashboard

PMAS provides guidance for planning, management control, processes and roles and responsibilities for VA IT projects. PMAS Dashboard tracks and reports PMAS project increment deliverable dates cost and status; content for Monthly Progress Reports, Artifacts Central Repository, centralized project scheduling tool and support automated updates to OMB IT Dashboard.


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Capability Capability Description Function Function Description System System DescriptionManage Application Technology




Provide Systems Management





Release Management Enterprise Support System

The RMES General Support System provides support services that include the following: Developing, documenting, maintaining, testing, and implementing standardized baseline images for MS Windows workstations and servers; Providing the most current, tested and approved antivirus and antispyware software, virus definitions and engines;Providing host-based intrusion prevention;Providing the most current, tested and approved MS Windows OS patches and fixes;Testing, building and implementing installation packages for all approved COTS software;Providing vulnerability scanning;Testing and implementation of MS GPOs;Securing IE with user specific registry settings;Managing laptop encryption;Managing device control;Administering 75 remote NAS devices;Providing a means to manage and authenticate remote access to many VBA applications via Terminal Services.




Site Implementation Tracking

The Site Implementation Tracking database is a module on the VA national electronic mail system FORUM that tracks when Veterans Affairs Medical Centers (VAMCs) sites install a new version of a Veterans Health Information Systems and Technology Architecture (VistA).




Software Quality Integration Results and Evaluation

The SQUIRE program evaluates source code quality through the use of static code analysis tools and subject matter expertise to improve the quality of the software code deployed in VA. SQUIRE primarily focuses on non-functional testing of VA Office of Information and Technology (OI&T) applications by executing code and documentation reviews using rehearsed processes.




VA Enterprise Messaging Infrastructure

The VA Enterprise Messaging Infrastructure (eMI), in conjunction with other underlying infrastructure support, is to facilitate the delivery and use of reusable services in support of the Department of Veterans Affairs (VA), VistA Evolution Program, interoperability with agencies, and associated information management systems. eMI provides delivery of reusable services and enables interoperability between DoD and VA as dictated by the National Defense Authorization Act (NDAA). It is used by the VA to facilitate the delivery of a joint clinical care approach through interoperable information systems, services, systems, and electronic health records.



Provide Systems Management defines and supports management and administration of VA’s IT enterprise and its associated facilities, assets, programs, and projects.

Risk Vision - Governance, Risk and Compliance System

The OI&T OIS GRC Solution is a Commercial off-the-shelf (COTS) based capability that provides a mechanism for effective enhanced organizational risk management decision making by leveraging VA's current ISCM efforts and outputs providing an ability to reduce risk to its lowest possible level, while maintaining the highest operational tempo possible. This is achieved by leveraging knowledge management workflow automation and decision making support, and a re-engineering of the VA's Information Security management practices transitioning from a Certification and Accreditation capability to an ongoing, near-real time Assessment and Authorization capability.




VistA - National On-Line Information Sharing

The National On-Line Information Sharing (NOIS) application provides centralized tracking of service requests and problems associated with the daily operation of computer systems within the Veterans Health Administration (VHA). NOIS is a Veterans Health Information Systems and Technology Architecture (VistA) package that resides on the FORUM national electronic mail system and is maintained by the Enterprise VistA Support (EVS) division of Health Systems Implementation, Training and Enterprise Support within the Office of Information (OI). Incoming requests and problems are logged in NOIS as trouble tickets by the OI National Help Desk, National VistA Support (NVS) staff, or can be directly input by customers. NOIS tracks service requests from initiation through problem resolution, and is used for information sharing and dialog by those involved in support, development and management, as well as customers. All VA FORUM users can see any NOIS request. They are not limited to those requests logged by them. In this way, NOIS can be used as a research tool to track problems and problem resolution by package or by site. NOIS uses either a Graphical User Interface or List Manager interface for displaying trouble ticket lists and information. Users can customize views and lists by defining their personal defaults. Browse and search options allow viewing of all tickets. Notifications can be sent automatically to users or customers about changes to tickets using MailMan or menu alerts. NOIS information can be extracted for use in PC applications and spreadsheets.


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Capability Capability Description Function Function Description System System DescriptionProvide Systems Management

Provide Systems Management Enterprise Operations release calendar used to track all EO deployments.


Provide Systems Management EO Monitoring

Provide Systems Management Systems asset inventory


Provide Systems Management WatchDog




Automated Notification Reporting Tool

The ANR Tool is a web-based application that allows VA personnel in the field to report IT resource outages and service disruptions both scheduled and unscheduled, as well as other information to the VA Service Desk for dissemination.




Enterprise Release Calendar




Enterprise Software Asset Management

The Software Asset Management project will enable VA to verify compliance with software license agreements, harvest and reissue unused licenses, reduce cost by only buying software VA needs and free the infrastructure of unused software. The project needs additional Pre-Prod and Prod servers for the application, to be hosted at Enterprise Operations (EO).




OI&T Monitoring Initiative, also known as EO Monitoring (MON), is an enclave of Commercial-Off-The-Shelf (COTS) tools and server agents that enable EIS to provide monitoring of server, network, and application performance. MON information systems consist of Windows, Linux, and VMWare Servers; and software agents installed on infrastructure servers.




Unicenter Asset Management




VA Voice and Telephony Systems

This initiative is designed to improve the speed, accuracy, and efficiency in which information is exchanged between Veterans and the VA, regardless of the communications method (phone, web, email, social media).




WatchDog, a companion product to DSS Enterprise Manager, is distributed by DSS to those sites who are running Data Bridge. WatchDog monitors certain pre-defined functions including disk space, HL 7 queues, SQL Data bases, installed error traps and Windows services. WatchDog listens for and routes HL7 alert messages to Support Services.



Enable Collaboration and Electronic Workplace

Enable Collaboration and Electronic Workplace evaluates and enables multi-vendor end user devices support for collaboration between Veterans, VA employees, and contractors.

Messaging Administration Repository

Messaging Administration Repository facilitates the communication between the VA's Veterans Health Information Systems and Technology Architecture (VistA) and various systems and commercial off-the-shelf (COTS) products. Efficient exchange of information between healthcare systems and software applications is vital for providing timely and correct healthcare to veterans. VA has been very active in the utilization of Health Level 7 (HL7) standard messages for integration of external systems and COTS products with VistA.











VistA - Automated Medical Information Exchange

This is the entire VISTA AMIE package. Both the 7131 and the 2507 portions are carried under a single namespace. AMIE was designed to help automate the requesting process for both of these programs. (Note: Routines for the 2507 portion are still namespace








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Exchange

File Transfer System

Good for Enterprise

Lync Collaboration





Blackberry Enterprise Server

This system ties into Exchange but is used to support 2,500 users of the Blackberry devices. The Blackberry devices allow users to received, read and respond to e-mail via a handled device.





Correspondence Tracking System

The Correspondence Tracking System (CTS) is owned by Enterprise Operations (EO) at the Austin Information Technology Center (AITC) in Austin, Texas. The business goal is to improve high-level communication between the Veteran's Administration (VA) and third parties such as the White House, Senate and Congress, various state agencies and assorted Veteran's service organizations. This need was amplified by Congressional mandate for the VA to improve management of internal and secure external communications. The purpose of the CTS system is to provide the VA with a secure and modern document, office automation, and workflow management system to support all VA official correspondence. It will be utilized by VA offices, including the VA Central Office (VACO), Veteran's Health Administration (VHA), Veteran's Benefits Administration (VBA), and the National Cemeteries Administration (NCA). Data on an expected average of 25,000 individuals will be transiting through the system at any given time, with approximately 200,000 documents in storage. While some data will be regarding VA employees and contractors, most of the data will be concerning VA health and benefit program enrollees. These numbers are expected to grow over time in direct relation to the increasing veteran population. The system will interface with the Microsoft Office suite of office automation tools, and provide the capability to launch applications for creating and modifying documents. Document types include all types currently used by the VA: Microsoft Word, Excel, PowerPoint, and Project, Tagged Image File Format (TIFF), Portable Document Format (PDF), Hypertext Markup Language (HTML), and Team Play. It will integrate with Microsoft Exchange (both 2007 and 2010 versions), Exchange Web Services (EWS), and Office 365. CTS is an internal web-facing application. The system permits information sharing with other VA systems through the local workstation's office automation software and the CTS browser-based user interface. Scanned documents uploaded into CTS from the web browser interface. The files are then indexed and stored in an database, where they can be found through various system search features. Entellitrak is the software solution CTS uses for automated tracking and management of correspondence requests, from initiation to closure, using a customizable workflow and alerting features. It implements a rules-based management system to enforce data validity. If also features an advanced search engine, reporting and searching of defined data and processes, and a customizable help module. It includes many document management features, with configurable document scanning functionality, records management and archiving, forms and content management. It includes a separate security and permissions management system to define and manage various user roles and responsibilities within the system. Common language for the EO description and diagram are located in a separate document (PDF), which has been uploaded to the





Enterprise Archive Solution

Autonomy Enterprise Archive Solution (EAS) Outlook Add-in is an addition to Microsoft Outlook to allow end-users to access the Autonomy EAS email archive system. The system can archive the content of messages leaving only stubs in the users email box that allows them to retrieve older messages as needed.





The Department of Veteran Affairs (VA) uses Microsoft Exchange Email Environment (herein referred to as, Exchange"), sponsored by Enterprise Messaging and Collaboration to host and support the VA Email, and Calendaring for 340,000 employees. Exchange email is used solely to facilitate communications for users within VA to other users within VA and external persons. The Microsoft Exchange Email Environment has 2 parts. The first, the Microsoft Exchange, is used as the mail server solution which hosts and retains the emails of all VA employees and contractors, while Microsoft Outlook On-line Webmail Access (OWA) is used to access email through web browsers such as Internet Explorer or Mozilla Firefox. The Exchange Mail system is used to facilitate internal and external electronic communication for the VA. The Exchange Email Environment will collect and retain business contact information for VA employees and contractors. This information will be available in the Global Address List for VA employees and contractors to use when attempting to locate other VA employees. This business contact information is the only information officially collected by the system.





Provides a centralized server for handling file transfers among Windows platforms and between windows platforms and other operating systems





Good for Enterprise is a mobile email and collaboration suite that allows users to access corporate email, Intranets and documents from devices, such as iOS, Android and Windows Phone.





Microsoft Lync (formerly Microsoft Office Communicator) is a instant messaging client used with Microsoft Lync Server or Lync Online available with Microsoft Office 365 and Live@Edu.[6] They are replacements for Windows Messenger which was used with Microsoft Exchange Server. Microsoft Lync is a enterprise software; unlike Windows Live Messenger, it has a different feature set that is targeted toward corporate environments.


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Wiki Medical and clinical news/posting and sharing.

Access Manager





Mail Server MUMPS Farm

Provides SNMP messaging services for handling transaction messages to and from the VHA facilities. Messages are transferred from and to DMI for interfacing with various applications.





SES Collaborative Website

The Corporate Senior Executive Management Office (CSEMO) requires collaborative management tools (CMT) for engaging the members of the Senior Executive Service (SES). It will enable the sharing of educational, program, biographical and other critical information so as to enhance the effectiveness and performance of SES members through collaboration and communication.





VistA Integration Adapter

VIA is a set of web services that allows applications to derive data and execute methods on VistA systems with which they integrate. It is to perform as an adapter which abstracts consuming applications from the technical details of the VistA computing environment. It is also a business process adapter which facilitates the presentation of numerous decentralized VistA systems as a single logical entity by directing queries to the relevant VistA systems and federating the results into a response.





Conduct Information Management

Conduct Information Management involves the management, oversight and control of enterprise information.

Provide Cyber Information Security Services

Provide Cyber/Information Security Services involves all functions pertaining to the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls.

AM (Access Manager) a web-based application to allow assignment of roles or functionalities for certain portal applications to VA and external users. This application also provides reporting on changes to user access/privileges. An intranet application, used by limited VA employees and ISOs A medium application, written in Java/html on Weblogic





Common Security Applications Manager

The Common Security Applications Manager (CSAM) is a Microsoft Windows-based client/server application that maintains VBA applications, operations, and relationships on the corporate database for purposes of administering security through CSUM. The CSAM application will allow you to create applications, roles, operations, templates, and relationships that will be using the common security functionality. CSAM is a GUI that interfaces with TUXEDO backend services developed to send transactions via TUXEDO to maintain the Application definitions and descriptions that CSUM and the CSS Authentication uses.





Common Security Employee Manager

The Common Security Employee Manager (CSEM) is a utility that allows a user to electronically submit a request for application or temporary access level changes. The utility actively interacts with the Common Security User Manager and the Common Security Application Manager.





Common Security System

It is a collection of subroutines and Tuxedo application services that are used to support 32-bit Visual Basic applications, using Tuxedo/Oracle databases; Common Security Services (CSS) provides security support to the client using password encryption; managing default or regular password updates, user “lock outs,” user account inactivity, and discretionary actions. The three major components of CSS are CSUM (Common Security User Management), CSAM (Common Security Access Management), CSEM (Common Security Enterprise Management). CSUM is used to grant security access to applications and “Sensitive file” processing.





Common Security User Manager

The Common Security User Manager (CSUM) is system software and services used to control access to the corporate databases through applications utilizing Tuxedo services. Common Security Services (CSS) will provide a standard administrative service for establishing and maintaining security profiles to include permissions, applications, roles, and functions. The purpose of CSS is to validate, coordinate, monitor, and perform security application access control and restrict access to sensitive data for the corporate environment. The corporate environment is defined as the corporate" Sun Solarice, and Legacy systems accessible from the corporate applications. The objective of a CSS security application is to be able to provide adequate security controls in a flexible work setting, and reduce the need for multiple solutions to control and monitor access to veteran data.


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Data Access Services





Customer User Provisioning System

The Customer User Provisioning System (CUPS) uses the SUN COTS product IdM to provision and de-provision mainframe accounts to the required resources using resource adapters in real time. CUPS is used for requesting and monitoring user access to Austin AITC computer resources. CUPS uses functional tasks to provide access to computer systems, data files, and other software tools. CUPS system managers of record (SMR) and system manager of record designees use CUPS to monitor registration activity.





Data Access Services (DAS) is a system of middleware applications that is responsible for the transport of the Veterans health, benefits, or administrative data between consumers and producers. DAS provides a common access mechanism for Veterans’ electronic record information stored in and outside of the Department of Veterans Affairs (VA).





Electronic Computer Access Request

Electronic Computer Access Request, Access Auditing & Review System for Intra & Inter-Facility Computer Access. Clearance of personnel and timely account termination

Automated access control for inactive accounts

Least privilege / role based access compliance

Compliance with access control change management in response to employee movement (transfers, clearance, termination)





IAM Access Services System

Access Services (AcS) provides enterprise level services that automate the granting and removing of electronic permissions to VA systems and resources. The System provides these capabilities: authenticate users across the enterprise with internal and trusted external partners; provide trusted credentials to allow for Single Sign On (SSO); automate processes for recording and storing person proofing status; automate processes, rules and procedures for approving and granting system access; consistently enforce access to protected VA information assets; and follow a chain of trust for validating identities and issuing credentials to vetted identities based on assessed assurance levels. Business process preserved include: enrollment (including Self Service) and access management to Veterans and their families and automation of the processes to grant and remove logical access





Person Services Identity Management

Person Services Identity Management (PSIM) is an authoritative source for veterans' identity traits. This is a child of the IAM application.











Risk Vision - Governance, Risk and Compliance System

The OI&T OIS GRC Solution is a Commercial off-the-shelf (COTS) based capability that provides a mechanism for effective enhanced organizational risk management decision making by leveraging VA's current ISCM efforts and outputs providing an ability to reduce risk to its lowest possible level, while maintaining the highest operational tempo possible. This is achieved by leveraging knowledge management workflow automation and decision making support, and a re-engineering of the VA's Information Security management practices transitioning from a Certification and Accreditation capability to an ongoing, near-real time Assessment and Authorization capability.





AITC Physical Security

This area deals with physical access to controlled areas of the AITC and allows for tracking requests for access to different areas of the AITC. A functional service center in TeamPlay.


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Environment to Test Veteran Identity across VA.

Enterprise Antivirus Provides repository for virus protection data and files.

EO Monitoring

ID Analytics LAN

ISO VPN Portal





Application Security Monitoring & Scanning

Application Security Monitoring & Scanning (ASM) is an enclave of Commercial-Off-the-shelf (COTS) scanning and monitoring tools that enable EO Technical Security to provide protection and monitoring beyond those services managed by VA Network & Security Operations Center (VA-NSOC). ASM devices and systems consist of network-edge devices and appliances; and security information data management software and storage.





Continuous Diagnostics and Mitigation Continuous Monitoring as a Service

The CDM CMaaS solution will provide VA the ability to enhance and further automate their existing continuous network monitoring capabilities, correlate and analyze critical security-related information, and enhance risk-based decision making at the agency and Federal enterprise level. the current suite of tools is made up of IBM Endpoint Manager (BigFix), ForeScout CounterAct, RSA Archer (eGRC), RES, and Tenable.





Data Quality Environment









OI&T Monitoring Initiative, also known as EO Monitoring (MON), is an enclave of Commercial-Off-The-Shelf (COTS) tools and server agents that enable EIS to provide monitoring of server, network, and application performance. MON information systems consist of Windows, Linux, and VMWare Servers; and software agents installed on infrastructure servers.





The Managed Services > VA > ID Analytics > LAN is a General Support System owned by Rob Benson, ID Analytics, that has been determined to has a security categorization of High in accordance with FIPS 199. The VA Breach Application is an identity theft detection system that handles the data of Veterans stored in VA. Data stored on this system is general-identity information that an individual would normally provide to apply for credit (i.e., name, address, date of birth, Social Security Number). The system is solely used by VA to alert Veterans about potential fraudulent use of their identities in the general marketplace. VA provides the data on Veterans in a single encrypted file. The file is processed as a batch process within this environment. VA's systems do not connect to this system directly.





The ISO VPN Portal is a custom web application which allows Information Security Officers (ISOs) to manage remote access accounts. The application integrates with Active Directory and NSOC LDAP servers for remote access authorization and per-user permissions (such as 2FA exemptions).


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Capability Capability Description Function Function Description System System DescriptionConduct Information Management




Lumension Endpoint Security (Heat Software)

The VA has implemented the Lumension Endpoint (LES) protection for enforcement of VA Privacy Policy regarding access to VA computers via removable media or endpoint devices. Devices are identified in Sanctuary in the same way in which they are in Windows Computer Management (Printer, USB Drive, COM port, CDROM, hard drive, Serial port, etc.). Devices which pose no risk of transfer of unencrypted data (such as a USB keyboard or printer) are added to a list within Sanctuary of authorized devices (the “white list”). Other devices that require access for legitimate business reasons and for which the risk posed has been assessed and accepted can also be added to the white list. Lumension servers provide the capability to apply restrictions on a per device and/or per user basis. This restricts access only to authorized users with authorized devices. These authorizations are enforced through a “policy” that is applied to all VA PCs. PCs will periodically communicate with the Lumension server to “pull” any policy updates. Lumension servers can also be used to “push” policy updates whenever necessary. Should a client ever be unable to reach a Lumension server, it shall continue to function with the most recent policy it has. The system will monitor VA devices 100% of the time weather it is on the network or working remotely.





Nessus Enterprise Web Tool

Provides a national database reporting tool that will aid in the automated analysis of the Network Security Operations Center (NSOC) full monthly scan data. The need for a vulnerability database was identified during the 2014 Continuous Readiness in Information Security Program (CRISP) surge activities, tying to FISMA #13 and FISCAM #1. Department of Veterans Affairs (VA) will implement an improved process to automate the analysis of vulnerability full monthly scan data by providing a single database repository. NEWT also goes by National Vulnerability Database Repository Tool (NVDRT).





PIV Card Management System

The VA PIV System is a national and enterprise level solution that provides VA HSPD-12 PIV Card enrollment and issuance services. The PIV System is constructed upon an enterprise capable Identity and Access Management solution, i.e., the Computer Associates (CA) Identity Manager product suite, which offers the VA tremendous capability in terms of identity lifecycle and security lifecycle management. OSP is the business sponsor of the PIV system that provides the front end service to Customers at 204 PIV Offices VA wide and 80 mobile PIV stations. OI&T and OIS provide operational security and maintenance of the PIV System Infrastructure.





Privacy and Security Events Tracking System

Security and Privacy Incident Ticket Tracking System: Remedy is a ticket tracking system that allows OI&T Office of Information Security (OIS) to manage incidents and respond.





Remote Access Information and Media Portal

The Remote Access Information and Media Portal is a web application, available both internally and externally, that provides general remote access communication and assistance, including FAQs ad User Guides. Software is also available for download. The site requires Active Directory (AD) authentication (supports PIV).


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SPLUNK VA NSOC Audit Logging

Tenable Nessus

FPO/CBO





Security Information and Event Management

Department of Veterans Affairs (VA) has Office of Management and Budget (OMB), National Institute of Standards and Technology (NIST) and Federal Information Security Management Act (FISMA) mandates to have audit logging and centralized security event monitoring. This project will address Continuous Readiness in Information Security Program (CRISP) material weakness findings in regards to audit logging and centralized security event monitoring: 2013 Recommendation #14 and 2014 Recommendation #9. The project is expected to start and complete May 26, 2015 to March 31, 2017. Overall, this effort will improve VA’s ability to perform cyber security incident response and security event notification. It will also allow correlation across the enterprise and increase the response time and remediation of events. In addition, this project will allow VA to meet Department of Homeland Security Continuous Diagnostic and Mitigation (CDM) programs. Security Information and Event Management (SIEM) architecture will support VA’s mandate to collect, manage, protect, and monitor the cyber security posture of the entire VA Enterprise. The SIEM will augment VA Network and Security Operations Center’s (NSOC) ability to perform analyses of cyber security events and generally perform the full range of functions across the spectrum of activities relating to incident management and response, vulnerability scanning, event correlation, and analysis.









VA NSOC Tenable Vulnerability Scanning: The NSOC END uses Tenable’s Security Center to support various Continuous Monitoring activities including the monthly Enterprise Predictive Scanning (EPS), pre-ATO application or system vulnerability scanning, External Business Partner application or system vulnerability scanning, and pre-OIG audit vulnerability scanning. The scans’ data also support the Security Management and Analytics (SMA) IT systems’ remediation work, the SMART POAM database, and the NEWT database.





VHA Support Service Center National SSN Security Database

The VHA Support Service Center (VSSC) National SSN Security Database (NSSD) is a web based application that is used to maintain access levels to patient SSN level information for employees with approved access. For each VA employee that has approved access to patient SSN information, the employees Information Security Officer or Accelerated Cost Recovery System (ACRS) Point of contact adds an entry indicating access rights to specific types of data and the user's Active Directory Username into the NSSD. Other Windows server based reporting systems query this database when determining if a user can obtain detailed SSN level.



Manage Knowledge and Information

Manage Knowledge and Information involves the coordination of information collection, storage, and dissemination, and destruction as well as managing the policies, guidelines, and standards regarding information management.

Common Operating Picture

The VA IOC Common Operating Picture (COP) provides VA Senior Leadership real-time decision support data. The on-duty VAWO retains continuous responsibility for the accuracy and integrity of COP data.





Corporate Data Warehouse

The Veterans Health Administration (VHA) is increasingly dependent upon data. To improve our capacity to leverage data and analysis to provide the most efficient and the highest quality health care to our Veteran patients, VHA is pursuing an enterprise-wide approach that views certain key data as a strategic assets. Central to this strategy is consolidating data from disparate sources into a coherent single logical data model. The Corporate Data Warehouse (CDW) is the physical implementation of this logical data model at the enterprise level for VHA.





Data Architecture Repository

A portal to a central location to find information about VA metadata and other VA related documentation. DAR shows (1) what kind of data VA has available (2) how the data elements are related (3) where the data resides.





One Stop Contact Resolution


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Capability Capability Description Function Function Description System System DescriptionConduct Information Management










The Image Management System

TIMS is the paperless imaging and workflow processing application used by the four Regional Processing Offices (RPOs) to manage electronic claims folders, incoming work and workflow throughout the Education Division. Education has four separate, stand-alone TIMS environment, one at each RPO. TIMS is currently being modernized into a web-based format and will be consolidated into one system. The DBA for TIMS reside at Hines. RPO staff from Region5 maintain the systems at the local level.

















VHA Support Service Center VHA Business Intelligence Reporting System

The VHA Business Intelligence Reporting System formerly known as the The Financial Clinical Data Mart (FCDM) is an interactive information management system that uses SQL and On-Line Analytic Processing (OLAP) cube technology to build large, customized national databases. This technology allows Veterans Health Administration (VHA) to integrate clinical and financial data designed for rapid queries and reporting.





VistA - National On-Line Information Sharing

The National On-Line Information Sharing (NOIS) application provides centralized tracking of service requests and problems associated with the daily operation of computer systems within the Veterans Health Administration (VHA). NOIS is a Veterans Health Information Systems and Technology Architecture (VistA) package that resides on the FORUM national electronic mail system and is maintained by the Enterprise VistA Support (EVS) division of Health Systems Implementation, Training and Enterprise Support within the Office of Information (OI). Incoming requests and problems are logged in NOIS as trouble tickets by the OI National Help Desk, National VistA Support (NVS) staff, or can be directly input by customers. NOIS tracks service requests from initiation through problem resolution, and is used for information sharing and dialog by those involved in support, development and management, as well as customers. All VA FORUM users can see any NOIS request. They are not limited to those requests logged by them. In this way, NOIS can be used as a research tool to track problems and problem resolution by package or by site. NOIS uses either a Graphical User Interface or List Manager interface for displaying trouble ticket lists and information. Users can customize views and lists by defining their personal defaults. Browse and search options allow viewing of all tickets. Notifications can be sent automatically to users or customers about changes to tickets using MailMan or menu alerts. NOIS information can be extracted for use in PC applications and spreadsheets.


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Data Translation Translation service provided to VHA to translate incoming data from one format.

MyVA Wiki





VistA - Quality Management Integration Module

The QM Integration Module (often called the QAQ routines) contains utilities that are common to some or all of the QM software packages. Utilities that you may recognize are as follows. It lets the user choose the date range that is needed for the report. The group selector lets the user select more than one item to print or view at a time. The Ad Hoc Report Generator uses basic VA FileMan sort and print modifiers and adds the capability of building macros (often termed templates) for those reports that are routinely required. The audit file builds an audit trail for each record in the QM packages.





Web Automated Folder Processing System

Web Automated Folder Processing automates various file maintenance projects XCR, CH30, DEA, CER, R&E retirement or destruction projects, and folder relocation(REL)) for inactive folders located at the ROs. WAFPS primary capabilities include navigation of retirement or relocation lists, updating status codes for those lists that indicate whether folders are to be retired or not, and creating files so that the status codes can be transmitted to BIRLS in order to update the folder information in BIRLS. Web AFPS is a VBA Intranet application with a centralized database on an SQL Server which is located in Philadelphia. The database can be accessed nationwide via the VBA Intranet. The application can be executed from any VBA standard workstation. Data can be entered into the system either by using the keyboard or by scanning folder labels with a barcode scanner. Access to WAFPS is controlled by Common Security Services (CSS) WEB Logon.





Acxiom - VA Data Match

Optimize your database by improving its matching and recognition abilities. Acxiom data standardization and hygiene services are designed to ensure all customer information is as up-to-date as possible, including accurate names, addresses and emails.





Business Objects Enterprise

The Business Objects Repository objects for the PATS application cannot be deployed in the zip file with the rest of the application. In order to populate your local Business Objects Repository with the PATS objects (report files, universe, universe connection), you must use the Business Objects Import tool.









IT Performance Dashboard

CSSD Analysis and Reporting Program will provide the capabilities required to automate the collection, analysis, and reporting of customer service data using an enterprise data warehouse solution. The project will deliver software development, testing, and documentation for all requirements identified in the Performance Work Statement (PWS) to stand-up the data warehouse.





Mail Server MUMPS Farm

Provides SNMP messaging services for handling transaction messages to and from the VHA facilities. Messages are transferred from and to DMI for interfacing with various applications.





Enterprise Wiki for use by all VA employees. MyVA Wiki is a platform where users can easily collaborate on a project, share knowledge and find information the might otherwise be hard to discover. Since content is employee generated, a Wiki can help supplement official guidance by organizing content in a more user friendly way, expanding on scenarios or providing quick "how to tips." Furthermore, a Wiki can help retain institutional knowledge because it is captured in an accessible venue instead of locked in personal e-mail. This also allows new employees to have access to shared knowledge. The wiki allows for information to be shared by the many at the same time helping to fulfill the Secretary's goal of flattening the institution and making communication a priority.





National Center for Veterans Analysis and Statistics Database

The National Center for Veterans Analysis and Statistics (NCVAS) supports planning, analysis, and decision-making activities through the collection, validation, analysis, and dissemination of key statistics on Veteran population and VA programs.


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VA Pulse

VBA Intranet

Manage Government Records

Manage Government Records KOFAX





Release of Information Manager

The ROI Manager is an application that uses ""RPC Broker"" technology that permits the facility users to retrieve clinical data within the VistA System. The user can work offline of VistA and only administrator functions will be active. The ROI Manager Encounter System database is linked to the VistA System database that stores registered patient documentation. These databases are in sync with each other and reduce data entry time because certain data fields are automatically populated (or filled-in) ensuring data accuracy.





VA Enterprise Architecture Management Suite

VEAMS is a collection of web accessible capabilities assembled in an IT environment, which enables the creation, maintenance, and use of information generated for the VA Enterprise Architecture (EA) program. The current implementation of VEAMS provides EA content, modeling capability, the EA repository, the VA Systems Inventory (VASI) and the Data Architecture Repository (DAR) through separate points of entry to individual portals. With installation and use of Enterprise Elements and an Oracle database, EA content, the EAR, VASI and DAR will share a common point of entry but will appear to be separate portals for accessing data. VEAMS capabilities will be directly accessible to Governance Process participants, VA Enterprise Architects, VA EA Program Staff and designated users across the VA enterprise.





VA Pulse is a collaborative platform that serves as the foundation for facilitating sharing and promotion of evidence-based best practices, centralized and streamlined information, and innovative methods to achieve continual improvement throughout VHA and expanding across VA. The collaborative, online, user-focused platform is the engine to drive change. While pockets of innovation have formed around the country, these connections generally occur within practitioners’ local workgroups (e.g. VA medical centers and outpatient clinics), and are happening in relative isolation. VA Pulse is a platform that connects the VA community in a peer-to-peer network that strengthens relationships, improves access to information, and delivers tailored solutions to staff and practitioners that integrate seamlessly into their workflow.





VBA Intranet is a web portal providing information for employees regarding employment, job aids/reference, forms/publications, reporting, and links to VBA web based applications.





Veterans Administration Data and Statistics Portal

The National Center for Veterans Analysis and Statistics' (NCVAS) web portal disseminates VA and Veteran statistics to a wide range of users. The web portal serves both internal and external customers through the VA Intranet and Internet respectively.



Manage Government Records involves the management and stewardship of a type of information by the federal government in order to facilitate communication and information archival.

Document Management System

The Document Managemenr System (DMS) is a high volume system explicitly designed for the complex and diverse VA FSC document processing and management requirements. Capabilities provided with the current version of the ViewStar software include remote access to DMS utilizing the Intranet. DMS is available to all VA personnel who require access to perform their duties and access can be granted through the appropriate request channels. Once users are granted access, DMS specific accounts are created and users may access DMS through the intranet. The DMS supports other applications processing at the VA FSC such as Financial Accounting Services (FAS), Financial Operations Services (FOS), Permanent Change of Station (PCS) and the Health Claims Processing System (HCPS) that supports the Department of Immigration and Health Services (DIHS). All documentation for current applications, such as invoices, purchase orders, receiving reports, credit card bills, inquiries, travel data, etc., is received at this site and entered into DMS for processing. DMS has extensively reduced the need for the VA FSC staff to handle paper and has supplied the efficient electronic distribution of information to specific VA FSC document processing functional areas. VA FSC personnel, along with current contracting personnel, are responsible for operational support of DMS.




The VBMS claims processing workflow is initiated when a Veteran User (or a Regional Office User on behalf of a veteran) submits a paper claim. National Archives and Records Administration (NARA) KOFAX service scans the paper claims, creates claim images and claim metadata. This data is then forwarded to VBMS using a standard web services interface from NARA's KOFAX service to the KOFAX adapter that comes out-of-the-box with FileNet.


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Capability Capability Description Function Function Description System System DescriptionManage Government Records

Manage Government Records

Manage Government Records VA Records Center & Vault (RC&V) system supporting NARA/ Neosho, MO

Acquire Goods and Services Austin IFCAP Server

Acquire Goods and Services






Records Center and Vault - Functional Service Center

Functional Center established to identify Services offered by VA RC&V to its customers. At a later date, RC&V will be set-up with its own set of books in Primavera. Is unrelated to support EO provides to VA RC&V.




Records Management System

Technical support including record retrieval and storage, static Web page design to describe vault activities, etc.




Records Retrieval System

Conduct Supply Chain Management

Conduct Supply Chain Management involves the purchasing, tracking, and overall management of goods and services. Includes establishing and maintaining Department-wide procurement goals for the utilization of Service-Disabled Veteran owned small businesses, Veteran-owned small businesses, small business concerns, small disadvantaged businesses, women-owned small businesses and historically underutilized businesses in VA contracts and subcontracts.

Acquire Goods involves the procurement of physical goods, products, and capital assets to be used by the VA.Acquire Services involves the oversight and/or management of contractors and service providers from the private sector.

Provides fiscal and acquisition support to the AAC and other resident organizations. The IFCAP Server for Austin (IFC) consists of 3 modules, AEMS-MERS, IFCAP, and ETA, which utilize the VA VISTA legacy application. These are VA-wide systems, and IFC is the local AITC instance of these enterprise applications.




Corporate and Regional Budget Management System

Implement real-time, synchronized, coordinated budget execution, data reporting and dissemination, audit capabilities, and team access across the offices within CFM




Electronic Contract Management System

Electronic Contract Management System (Sustainment) eCMS provides tools and functionality to assist VA Acquisition staff in managing contracts in compliance with the FAR, the VAAR, and VA acquisition best practices. It is designed to optimize the workflow necessary to complete acquisitions in the most timely and cost-efficient manner, and to ensure VA administrations and staff offices are able to obtain the products and services that will best meet their needs in accomplishing the VA mission.







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Capability Capability Description Function Function Description System System DescriptionAcquire Goods and Services



Acquire Goods and Services VA Veteran Business Verification Database










Purchase Care Program Integrity Tool

The application will interface to VA Purchase Care databases, feeding a repository with a claims scoring tool that will score incoming claims for risk of fraud, waste and abuse.




Remote Order Entry System

ROES is the application and underlying order fulfillment system allowing VHA clinical staff in designated disciplines to obtain patient care products and services through the Denver Acquisition & Logistics Center. Clinical programs supported by ROES include Audiology & Speech Pathology, Prosthetic & Sensory Aids, and Home Telehealth.




Vendor Information Pages




Vendor Inquiry System

VIS enables VA's vendors to make online inquiries to determine status of their payments and to request information on previous payments made.


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Acquire Goods and Services Contract Tracker Web and database application used to track VISN contracts











VistA - Equipment/Turn-In Request

The Equipment/Turn-In Request software provides additional functionality within the Integrated Funds Distribution, Control Point Activity, Accounting and Procurement (IFCAP) package, including the ability to enter an electronic request for new, non-expendable equipment and replacement equipment. It adds the functionality for tracking the request through the many stages of review, prior to its approval and becoming a permanent transaction. Users are allowed to turn in old equipment currently tracked in the Equipment Inventory file, generate an Engineering work order, and track its movement to its final disposition and removal from the inventory list. The Equipment/Turn-In Request serves as a records maintenance system, allowing the user to record important events throughout the ordering process. Such records can be printed in report format as supporting documentation about the equipment life cycle.







Information Technology Acquisition Request System

The Information Technology Acquisition Request System (ITARS) is a web-based application which handles the request and approval process by providing data entry; transaction editing; certification of need; management review and reporting; and approval processing. ITARS is designed to provide several levels of functionality and authority to support the reporting, certification, and approval of IT procurement requests.




IT Vendor Management Database

The IT Vendor Management Office (VMO) is charged with: (1) focusing on enterprise level IT acquisitions, (2) facilitating and identifying opportunities that may reduce IT related costs and duplicative efforts, (3) providing a centralized location for vendors to receive information on how to do business with OIT, and (4) tracking, monitoring, and reporting status of on/off boarding of OIT contractors. The ITVMO uses Sharepoint to collect and catagorize vendors capabilites.


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Acquire Goods and Services Supplier Idea Portal Internet website for VA vendors to submit ideas for improving the acquisition process.





LOG Procurement History and Catalog

Collects data based on purchase orders and amendments generated in Integrated Funds Control, Accounting and Procurement (IFCAP). The data is used for statistical analysis and as a basis for standardization of certain items.




Office of Acquisition SharePoint - MOSS 2010

Office of Acquisition SharePoint. Development, pre-prod and prod environments dedicated to OA&L to support MOSS 2010




Purchase Order Management System

Manages the VCS (Veterans' Canteen Service) inventory for 170 sites across the United States and Puerto Rico. VCS provides quality retail items, food, and services at reasonable prices to patients, caregivers, and visitors of VAMCs.







TriRIGA - Facility Management

IBM TRIRIGA delivers integrated capabilities across real estate, capital projects, facilities management, facilities maintenance and energy management to improve facilities operations, reduce facilities costs and lower energy consumption.


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Acquire Goods and Services VLTrader

Manage Inventory of Assets





Virtual Office of Acquisition

Acquisition Systems portal designed to standardize processes, workflow, and document management for IT acquisitions managed by the Technology Acquisition Center (TAC). Funded by OAL/Supply Fund. The App Code at CDCO for this is SIP.




VistA - Integrated Funds Distr, Control Point Activity, Accounting and Procuremt

Integrated Funds Distribution, Control Point Activity, Accounting and Procurement (IFCAP) module automates a spectrum of VA financial activities. VA employees use IFCAP to manage budgets, order goods and services, maintain records of available funds, determine the status of a request, compare vendors and items to determine the best purchase, record the receipt of items into the warehouse, and pay vendors. IFCAP automates the written regulations and policy for VA funding and procurement, which define the actions taken on requests for goods and services as formal transactions, orders, and payments.Includes the Automated Engineering Management System/Medical Equipment Reporting System (AEMS/MERS) sub-system




VLTrader encrypts EDI (electronic data interchange) transaction data and sends the information to trading partners for purchases.



Manage Inventory of Assets refers to the tracking of information related to procured assets and resources with regard to quantity, quality, and location.

VistA - Equipment/Turn-In Request

The Equipment/Turn-In Request software provides additional functionality within the Integrated Funds Distribution, Control Point Activity, Accounting and Procurement (IFCAP) package, including the ability to enter an electronic request for new, non-expendable equipment and replacement equipment. It adds the functionality for tracking the request through the many stages of review, prior to its approval and becoming a permanent transaction. Users are allowed to turn in old equipment currently tracked in the Equipment Inventory file, generate an Engineering work order, and track its movement to its final disposition and removal from the inventory list. The Equipment/Turn-In Request serves as a records maintenance system, allowing the user to record important events throughout the ordering process. Such records can be printed in report format as supporting documentation about the equipment life cycle.




Asset Management System

The Asset Management System (AMS) is a set of commercial-off-the shelf products that will allow EO-AITC to better manage and report on hardware and software financial asset and contract data.


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Capability Capability Description Function Function Description System System DescriptionManage Inventory of Assets





Capital Assessment Process

The Capital Assessment Process (CAP) system collects, maintains, and reports information on IT Assets. CAP consists of a web application interface, SQL Server database, and Microsoft Reporting Service reports. Data is input into CAP annually by all facilities/organizations within the department. Total assets are reported into CAP to provide a snapshot of the IT infrastructure.




Real Time Location System

The RTLS enbales tracking of equipment, supplies, and instruments, and may, in the future, be used for many other possible uses, including tracking staff, patients, paper documents, and other items. Under the Health Care Efficiency initiative, the Facility Automation sub-initiative identified areas where VA currently uses manual processes/data collection methods in healthcare delivery, and established the need to automate those processes/data collection methods using RTLS. RTLS is an umbrella term that includes multiple technologies for locating and tracking objects (e.g., assets, supplies, patients, etc.). It includes Wi-Fi based location finding using, active and passive RFID tags, reading of 1D and 2D barcodes for utilization reporting, Electrochemical/Electro-erosion markings on medical/surgical instrument for reprocessing workflows, and a number of other technologies

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