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Did you know?


In this ever changing complex world our “people” skills are more important than

ever before

Why?


Researchers have found that our emotional awareness and

ability to handle feelings rather than our I.Q will

determine our success and happiness in all walks of life


“The rules for work are changing. We’re being judged by a new yardstick: not just by how smart we are, or by our

training and expertise: but also how well we handle ourselves and each other”

-Daniel Goleman


Emotional Intelligence is neither the opposite of intelligence nor the

triumph of heart over head. Rather, it is the unique intersection of both.

Salovey, Bar-On, Pert and Orioli [2002]


Emotional Intelligence is the ability to use our emotions effectively


Emotional intelligence is not new

In 350BC Aristotle wrote:

“anyone can become angry – that is easy. But to be angry with the right person, to the right degree, at the right time, for the right reason

and in the right way – that is not easy”


We are currently living in exponential times with rapid change – we need to find a competitive

advantage in a globalised economy.

Emotional Intelligence is proving to be the critical factor for success

However


EI has twice the power of IQ to predict performance. EI is also a better

predictor than employee skill knowledge or expertise.

Peter Salovey

Did you know?


“no doubt emotional intelligence is more rare than book smarts, but my

experience says it is actually more important in the making of a leader. You

just can’t ignore it”

-Jack Welsh


Leaders who demonstrate high levels of Emotional Intelligence in the workplace drive higher levels of employee engagement in the

organization as evidenced by the individual engagement levels of their

direct reports

genos

Did you know?


• 50% more likely to have lower turnover • 56% more likely to have higher than

average customer loyalty• 38% more likely to have above average

productivity• 27% more likely to report higher profitability

WWW.FASTCOMPANY.COM 2008

TEAMS with Higher ENAGAGEMENT

http://www.fastcompany.com/


Only 25% of leaders have sufficient levels of emotional

intelligence to drive performance in a business

genos

However


Gallup findings indicate that almost ¾ of the Australian

workforce is disengaged


Organisations need to develop the EI of their leaders, if they are to

improve employee engagement in your business.


Did you know?


In a recent global survey of 1,000 corporations across 15 countries, it

was found that the levels of workplace stress have risen over the

last two years.

The survey found 6 in 10 workers in significant global economies

experienced increased workplace stress.

The Regus Group


China has the highest rise in workplace stress

The Regus Group


Alarmingly 91% of adult Australians feel stress in at least one important area of their lives.

Almost 50% feel very stressed about one part of their life

Lifeline Australia


An employee with high emotional intelligence is able to respond

appropriately to workplace stress and to emotional behaviour of his co-

workers.

Did you know?


Emotional Intelligence competencies found very effective to prevent stress

among employees

(Salovey, Stroud, Woolery & Epel, 2002,Ciarrochi, Deane, & Anderson, 2002).


Emotional intelligence isn't a luxury you can dispense with in tough

times. It’s a basic tool that, deployed with finesse, is the key to

professional success

Harvard Business Review April 2003


Daniel Goleman’s analysis of 181 jobs in 121 organizations found that

emotional competencies were the best differentiator between star

performers and typical performers.


Egan Zehnder concluded that managers who derailed all had high levels of expertise and intelligence but many were arrogant and had a

disdain for team work, i.e., they lacked EI.


“Employees with a higher level of emotional intelligence are assets to

their organisation. I believe it will not be long before emotional intelligence is incorporated in employee screening

and training processes and in employee assessment and promotion

decisions”

Galit Meisler, a researcher at the University of Haifa in Israel.


Did you know?


You can develop your emotional intelligence

But it takes time......


Developing your Emotional Intelligence will :

• greatly enhance job satisfaction • lead to high job performance • Enhance long term mental health • Provide better outcomes in work

groups • Improve leadership qualities • Improve organizational success • protect people from stress; and • lead to better adaptation


Online learning has definite advantages over face-to-face instruction when it

comes to teaching and learning, according to U.S. Department of Education.

Studies found that students who took all or part of their instruction online performed better, on average, than those taking the

same course through face-to-face instruction.

Did you know?


At this time there are over 8,000,000 results on Google for Emotional Intelligence

There are 200,000,000 results on Google for On Line Learning


Online education provides additional opportunities. It gives people greater

opportunity for flexibility, for experiential learning, for illustrating things in multiple ways

such as visualization.

Did you know?


What does it all mean?

“Life is change. Growth is optional. Choose wisely.”


The real key to personal and professional growth and happiness, is

your emotional intelligence, which you can nurture and develop

Steven Stein


Develop your EI today http//theeiexperience.com

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