World Best e-Gov.-KoreaAbstract

Dr. Taedong Oh

4

Korea e-Government 2012.wmv

• Korea: The World's Best Partner for Digital Prosperity Ministry of Public Administration and Security http://www.mopas.go.kr from GeGF 2012, Oct 18-19, 2012

• https://www.youtube.com/watch?feature=player_embedded&v=v6O3uxWKcN

Government EA- Korea

• World's Best Korean e-Government! Behind its reputation, there is Enterprise Architecture. Through systematic information management, Enterprise Architecture...

• https://www.youtube.com/watch?feature=player_embedded&v=VZbRbTdaIdI

All decisions & opinions recorded in e-Document cards

History management of all the edited documents

Online administration of all policy making process

96.6% of officers are now using On-Nara BPS (2007)

42

Integrated online management of public processes

- 55 central government agencies and local governments are currently using On-Nara BPS

Policy accountability improvedPolicy accountability improved

Government efficiency enhancedGovernment efficiency enhanced

On-nara BPS

On-nara BPS

User

12

3

Integrated e-Gov’t Services HubIntegrated e-Gov’t Services Hub

PortalPortal PortalPortal PortalPortal

1 2 3

1. Single gateway to e-Gov service

2. Categorize by service sectors * Health, Education, Welfare, etc.

3. The presence of a powerful searching service portal

Connection of integrated portal services in user perspective

Korea’s national portal for citizen connection

Dept.

AISSAISS

Information sharing DB

Information sharing DB

1. Sharing of 92 kinds of administrative information owned by public institutes

2. Co-usage from public and financial institutes

* Currently adopted in all administrative institutes, 48 public institutes, and private banks

3. 45 million document information co-used in a yearly basis(2009))

Online sharing of information by administrative/public/financial institutes- Document reduction and the minimization of the necessity of institute visit

Connective provisionof Information

Connective provisionof Information

DB directory management

DB directory management

Dept.

Dept.

Dept.

Bank

PublicAgency

NCIA

A Dept.

B Dept. C Dept.

00 Dept.

8

Consolidation of information resources of 48 government agencies leading to

more efficient management

- 4527 servers, 1069 security instruments, 2097 network equipment

* NCIA : National Computing Information Agency* NCIA : National Computing Information Agency

No. of Server management per

person : 1.8 → 13

Recovery time : 65min →

1.2min

E- Gov Framework

Current eGovernment ProgramsPast eGovernment Programs

ApplicationS/W

H/W

ApplicationS/W

H/W

ApplicationS/W

H/W

A System B System C System

Common functions

ApplicationS/W

ApplicationS/W

ApplicationS/W

A’ System B’ System C’ System

H/W H/W H/W

F/W F/W F/W

C

B

B

C C

B

C

BB

C

B B

F/W F/W

ReuseCommonComponents

• Duplicate development of the same feature in each project

• Business dependency in subsequent projects

• Limited opportunities for SMEs

eGovframe

eGovframe

DefineCommonComponents

• Development based on the standard framework

• Productivity and quality improvement by reusing common components

ApplyStandardFramework

Management System foreGovFrame

eGovFrame Center

ManagementManagement

CommonfunctionsCommon

functions

DefineStandardFramework

< Development model change with common component>

Uses the desired customized service at any time and place

Indivi-duals

Improves enterprise competitiveness using customized services

Enter-prises

Lives a safe and protected life

SocietySmart-work whereby work is harmonized with life

Publicservant

User-oriented multiple channel integration serviceUser-oriented multiple channel integration service Information disclosure/Public participationInformation disclosure/Public participation

공통서비스

ㅊ

Jointutilization

Advancedadministration

Collaboration

DB DB

Smart-work business environment Link with the related agencies

Administrative agencies

Enterprises

Public agencies

Medical care, welfare, education, employment agencyIntegrated security

systemIntegrated

authentication system

Sharing service

National Computing & Information Agency

Integrated computing center of autonomous bodies

Pan-governmental architecture (EA)

Cloud computing basis

Business space

Personal remoteconference

Nurturing service

Remote training

Group remote conference (major hubs)

Offline meeting (major traffic point)

Co

llabo

ration

/In

form

ation

sh

aring

Co

llabo

ration

/In

form

ation

sh

aring

Integrated DB

Integrated DB

e-Government infrastructure

- 10 -

Smart Government in 2015

Realize a world-best e-Government that works for the peopleRealize a world-best e-Government that works for the people

Ⅲ. Towards Smart Government

E-Gov’t is Strategic Tool for Government Innovation

Be keen and smart on socio-technical public sector reform and service innovation

Integrate ICT and e-Gov’t into the centerfold of PA innovation & reform

Invest capable resources enough under Strategic National Plan in a whole view

Solve e-Gov’t risks(Tech/Law & policy/Org. Culture/Funding/BPR/M&M/Human…)

Roll out Citizen Centric e-Government & Collaboration Model with private sector

Overcome barrier context w/ stronger leadership in one body of State partnership

Localize Global Standards & Best Practices on structured develop methodology

Adopt Best Of Breed future trend technology into designing of e-Gov’t(Pan Gov. ITA/EA, Cloud computing, Web 3.0, Big data, Mobile centric, Context...)

Utilize ICT sector as Powerhouse for Economic Growth

Believe Digital modernization of PA will expedite Economic Development

Aggressively pursue transformation into future Knowledge Economy Powerhouse

Focus on the technology product R & D led by development of HR & ICT industry

Make ICT industry as one of strong drivers for future Economic Growth

- 11 -

Recommendations Recommendation for Belarus

Change Acceleration Process: A Model For Change

Leading Change

Changing Systems & Structures

CurrentState

TransitionState

ImprovedState

Creating A Shared Need

Shaping A Vision

Mobilizing Commitment

Making Change Last

Monitoring Progress

13

Overall Reform Process

Denial/Resistance

Need to share

a sense of CRISIS