Workday WednesdayEpisode #40

01 August 2018

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Welcome to Workday Wednesday Episode #40

Stef Chis

Please Mute Your Phone/Microphone and Close Your Video Window

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Today’s WDWD Team

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Jessie

Stef

Troy

Marla

Greg

We’re Here to

Answer Your

Questions

Episode #40 Topics

• Greetings: Troy Bettinger

• Welcome: Stef Chis

• System Status: Troy Bettinger

• Agency Analyst Update: Troy Bettinger

• Coming Attractions: Troy Bettinger/Jessie Craney

• What’s Coming with Job Reqs and Positions: Jessie Craney

• HR Service Center: Stef Chis

• What’s New: Updated Class Specifications with Special Guest Greg Thress (OHR Class/Comp)

• Goals: Marla Trevor

• Report Roundup –CCD PM Employee Goal Counts by Category: Marla Trevor

• Interactive Question and Answer Session: Stef Chis

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System StatusTroy Bettinger

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Sandbox Tenant refreshes at 7:00 PM MDT on Fridayhttps://community.workday.com/extended-maintenance-events

Dates & Updates August 2018SUN MON TUES WED THUR FRI SAT

29 30 31 1Workday

Wednesday

2 3 4 Weekly

Update12 Mid-4AM

5 6ClosePayroll

7 8 WDW Break

(Training)

9 10 11 Mnthly

MaintenanceAll Tenants

12 Job

PostingFreeze

13 14 15Workday

Wednesday

16 17 Class

for Agency

Analysts

18 Weekly

Update12 Mid-4AM

19 Hiring Freeze

20ClosePayroll

21 22WDW Break

23 24 25 Weekly

Update12 Mid-4AM

26 27 WDR

Go-Live

28 29 30 31 1 Weekly

Update12 Mid-4AM

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Recent System Changes

New Since Last Time (5/30/18):

• New Home Page

• New Summary View

• Workday Expenses

Works In Progress:

• Workday Recruiting

• Multiple Agency Reorgs

• HR Dashboards and Scorecards Testing

• Workday Beautification

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Known Issues 8/1/18Troy Bettinger

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Known Issues 8/1/18 pg 1

• Position/Employee Locations are Facilities or Buildings, not Floors

• Workaround: Check and Update Location:

• When vacant, change with Edit Position Restrictions

• When filled, change with Edit Position

• Location can’t be changed from Job Requisition

• Workaround: Change on Position, then open Job Req

Location on position is Webb Building, changed on req

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Agency Analyst UpdateTroy Bettinger

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Agency Analyst Training

Next Session:

• Friday, 8/17/18 – 8:00AM to 3:30PM

•Webb Computer Training Lab 4.F.3

•Deadline for Invitations: Friday 8/10/18

Getting an Invitation:

•Nominated for class by HR Service Delivery Managers

• Send nominations to Troy

• Candidates must sign a security agreement

•Must pass certification to get security role

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Coming Attractions #1 Workday 31

Troy Bettinger

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Upgrade Coming 8 September

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Upgrade Coming 8 September

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Workday’s Themes for the 31 Upgrade:

Coming Attractions #2:Workday Recruiting & Job Req

Jessie Craney

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WDR: Job Profile Information

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WDR: Job Req to Job Posting

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Job Description = About Our Job

Ideal Candidate Summary = About You

Job Req Job Posting

New Apps

Manager

• View:

• Candidates

• Job Requisitions

• Tasks:

• Create Job Req

Employee

• View: CCD Jobs

• Tasks: Refer a candidate

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Coming Attractions #3Summertime Freezes

Troy Bettinger

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OHR Communication Message

New Hiring System Launches July 30Beginning July 30, the City and County of Denver will replace its current applicant hiring system (Neogov) with Workday Recruiting (WDR). WDR provides the city with one unified HR system that provides a streamlined recruiting process. In order to transition to WDR, there will be a job posting freeze July 16 – July 30 and a hiring freeze July 23 - 30. No jobs will be posted or hires made during these time periods as we close the former system and go-live with the new system. Please note these important dates on your calendar. More details are outlined in the Workday Recruiting Overview. Additional information is forthcoming to all hiring managers and employees via email and the DEB.

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OHR Communication Message

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Summertime Freezes

Be Prepared for Workday Action Freezes This Summer:

Workday 31 Production Change Freeze:

August 4 to September 9

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https://www.denvergov.org/content/denvergov/en/workday.html

HR Service CenterStef Chis

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Manager Assignment - SupportNow

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SupportNow

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Tony

Manager Human Resources

OHR Technology & Innovation Division (Chris)

OHR Employee Relations & Records (Tony)

Casey

HR Technician II

Debi

HR Technician II

Kimberly

HR Technician II

Mark

HR Technician Lead

Olive

HR Technician II

Stef

HR Technician Lead

Denver’s HR Service CenterOHR Employee Relations & Records

More Call Center More Records Audit

SupportNow

The one-stop shop for Technology Services or Human Resources support.

•Request a service

•Report an issue

•Find answers from the knowledge base

•Submit a project request

•Submit a HR request

•Read our technology policies

Tips to create efficient tickets

• Submit as much information as possible (especially for org structure changes)

• Attach screen shots of error messages, information displayed, etc. if possible

• Let us know the criticality—what is impacted, when do you need assistance by

• Remember to retain your ticket number. It helps if you have it if you reach out to check on the status of a request

Example of a Great SupportNow Ticket

Short description: Workday Manager Assignment

Description: Move Shayne Grannum #(EMPID) to DSD OPS Operations Support and assign him as manager of newly created org - DSD OPS Medical. Move Anthony Mazzei # #(EMPID) and Tracy Moore # #(EMPID) to report to Shayne Grannum in the new org. Also move Tracy Moore's supervisory org (DSD OPS County Jail Team 2.E) to DSD OPS Medical and rename the org "DSD OPS Medical COJL". All of Tracy Moore's direct reports in the org will move with her. Thanks!

Item: Workday

Requester: Angie Kim-Frisch

Click the supportnow to view Request Item #RITM0132812

Stef’s Role—HR Service Center LeadPhone and SupportNow Assistance

Abilities:

• Assist with workday general questions and navigation

• Agency Analyst security role

• Able to initiate (or assist you to) the following business processes:

o Create, edit and close requisition

o Create/close positions

o Change Org Assignments(e.g. change cost centers)

o Terminations

o Move workers

o Contingent Worker-Add/End Contract (“hire/dismiss)

Updated Class Specifications Greg Thress

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Introducing Greg Thress

Greg Thress

• OHR Classification & Compensation Analyst

• Denver Service: 11 months, 30 days

Job Title Revisions – Current State

• 35% of job titles outside of normal naming convention

• Creates additional motion, waste and cost to city

• Current naming convention not consistently applied• Traffic Signal Technician 1, 2, 3

• Motor Vehicle Technician I, II, III

• Others not consistently labeled Staff, Associate, Senior

• Jobs within job families not grouped together, but spread throughout the alphabet • Staff Financial Analyst

• Associate Financial Analyst

• Senior Financial Analyst

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Job Title Revisions – Future State

•Naming convention to be uniformly applied

• Roman numerals used for non-exempt/hourly jobs

•Most exempt/salaried level jobs will be labeled Staff (entry), Associate (intermediate) and Senior.• Financial Analyst Staff

• Financial Analyst Associate

• Financial Analyst Senior

• Financial Analyst Specialist

• If job family entry level is hourly and other levels are salaried, the family will be Staff, Associate, Senior

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Job Title Revisions – Future State

• Lead and Supervisor will follow job title:

• Financial Analyst Lead

• Financial Analyst Supervisor

• For management positions above supervisor, the level will be at the beginning of the job title:

• Manager Finance

• Director Finance

• Deputy Director Aviation

• Executive Finance

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Job Title Revisions – Future State

• Information Technology jobs begin with IT• IT Systems Analyst Associate

• Human Resources changed to HR in titles

• Heating Ventilating and Air Conditioning to HVAC

• Punctuation removed except for hyphens• Television & Video Producer changed to Television and Video

Producer• Engineer\Architect to Engineer-Architect

• Remove of words that don’t add value: the, of• Director of Golf to Director Golf• Deputy Director of the Office of Human Resources to Deputy

Director Office of Human Resources

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Benefits of these changes

•Easier for employees to look for jobs within same job family.

•Won’t need to go to search in multiple locations

• Saves time

• Reduces extra motion

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GoalsMarla Trevor

Common Issues with Goals

• Unable to edit – check the Worker history and see if there’s a “Manage Goals” or “Add Goals” task that shows as “In Process”. This means the goals are in someone’s inbox and need to be edited from their inbox.

• Unable to delete – Goals that were on the 2017 review can’t be deleted, they can be archived.

• Archive and Editing must be done as two separate processes.

Goal Reports

• CCD PM Employee Goal Counts by Agency

• Number of goals each person has

• CCD PM Employee Goals Status by Agency

• Full detail of all active goals: Description, Category, Due date, Status

• CCD PM Employee Goal Counts by Category

• Number of Performance Goals, Development, and STARS goals individually

CCD PM Employee Goal Counts by Category report

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Next Workday Wednesday

Wednesday,

15 August 2018@ Noon

Episode #40 Credits: Thanks to the following

staff for helping craft Workday Wednesday:

Marla TrevorJessie Craney

Stef ChisCJ LongshoreTroy Bettinger

Special Shout Out to:Greg Thress;

PHISH and Jeff Allen;Tony G & the HRSC;

Diane Vertovec, Tyson Martens& Wade Balmer

Happy Birthday Wade!

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