WORD FOR REWARD

Presented By:

• Swati Dongre• Nagesh• Mahesh• Tina Vaz• Swati Kalwit

Question 1

What Mr. Mathur should have done before giving his “Word For Reward” to Delhi Office Staff?

Answer

• Mr Mathur joins as the new Sales Manager at Delhi headquarters.

• During his first interaction meeting with the field force,Mr Mathur learns that their morale was very low.

Answer

• So as to motivate the field force, Mr Mathur gives word that they will get the reward.

• This decision was his own and was not approved by the higher authorities.

Question 2

Do you approve of the action taken by Mr. Mathur after the mid-year performance review? Explain/justify your answer.

Answer

Facing Problem

Main Strength

Appointment

Action

Motivation

Sales Task

Other Measures

Question 3

Do you feel the Company took the Right Decision to sack Mr. Mathur? Justify your answer.

Yes, the Company took a right decision to sack Mr. Mathur.

• When you work for a company your actions are no longer yours but the company’s as a whole.

• Worked earlier with GPL-> So aware of all policies

• Resorting to foul rather than fair means for keeping his promise.

• Authenticity of data lost and false reports about the accomplishments of targets.

Reasons

• Company reputation at stake as goods were delivered to unauthorized dealers and stockists

• Loss in monetary terms deviating company from it’s ambitious target

• Employees only responsible but Directors accountable

• Image and reputation of the company suffered a serious setback.

What are the lessons to be learnt from this Case study?

Question 4

Must have Must not have

• Ambitious target• Attractive and liberal

reward system• Encouragement for

‘Healthy Competition’• ‘People-oriented’ people• Values

• Individualized reward system

• Frequent termination of services and appointment of a new employee

• Use of ‘foul’ means

Learnings from the Case Study

Every organization….

Value-orientation and success go hand in hand

Never compromise on values

Image, reputation and Goodwill of a company

Learnings from the Case Study