with disabilities Partnering to promotewebcontent.hkcss.org.hk/rh/se/20060726debra.pdf · Biwako...
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Partnering to promote Partnering to promote employment of people employment of people with disabilities with disabilities Debra A. Perry Debra A. Perry Senior Specialist in Vocational Rehabilitation Senior Specialist in Vocational Rehabilitation Asia and the Pacific Asia and the Pacific Topics Topics Topics About the ILO About the ILO Changing concepts of disability Changing concepts of disability Regional trends and how business can help Regional trends and how business can help Partnership basics Partnership basics What drives employer interest? What drives employer interest? Partnership examples Partnership examples Getting started Getting started
Transcript of with disabilities Partnering to promotewebcontent.hkcss.org.hk/rh/se/20060726debra.pdf · Biwako...
Partn
ering
to p
rom
ote
Partn
ering
to p
rom
ote
emp
loym
ent o
f peo
ple
emp
loym
ent o
f peo
ple
with
disa
bilities
with
disa
bilities
Debra A. Perry
Debra A. Perry
Senior Specialist in
Vocatio
nal Rehabilitatio
nSenior Specialist in
Vocatio
nal Rehabilitatio
n
Asia an
d the Pacific
Asia an
d the Pacific
To
pics
To
pics
To
pics
� �About the ILO
About the ILO
� �Changing concepts of disability
Changing concepts of disability
� �Regional tren
ds and how business can
help
Regional tren
ds and how business can
help
� �Partnership basics
Partnership basics
� �What drives em
ployer in
terest?What drives em
ployer in
terest?
� �Partnership exam
ples
Partnership exam
ples
� �Getting started
Getting started
Th
e ILO
Th
e ILO
Th
e ILO
� �Specialized
UN agen
cy that ad
dresses lab
our
Specialized
UN agen
cy that ad
dresses lab
our
issues
issues
� �Tripartite m
embership: Government, em
ployers,
Tripartite m
embership: Government, em
ployers,
trade unions
trade unions
� �Primary go
al: Promote decent work
Primary go
al: Promote decent work
Decen
t Wo
rkD
ecent W
ork
Decen
t Wo
rk
Productive w
ork in
conditions of
Productive w
ork in
conditions of
� �Freedom
Freedom
� �Equity
Equity
� �Security
Security
� �Human Dignity
Human Dignity
For woman and men everyw
here,
For woman and men everyw
here,
Including those with disabilities
Including those with disabilities
Ch
an
gin
g co
ncep
ts of d
isab
ilityC
ha
ng
ing
con
cepts o
f disa
bility
Eco
nom
ics of
disa
bility
Hu
ma
n rig
hts issu
e
Th
e New
Disab
ility
Bu
siness C
ase
Ch
an
gin
g a
pp
roach
es an
d p
hilo
sop
hy
Ch
an
gin
g a
pp
roach
es an
d p
hilo
sop
hy
Welfa
re
ap
pro
ach
: So
cial
respo
nsib
ility,
med
ical m
od
el
Ch
arity
ap
pro
ach
: Goo
d
will, relig
ion
, etc.
Rig
hts-b
ased
ap
pro
ach
: socia
l
mo
del
Th
e social en
viron
men
t creates the d
isadvan
tages p
eop
le with
T
he so
cial enviro
nm
ent creates th
e disad
vantag
es peo
ple w
ith
disab
ilities face; we m
ust ch
ang
e the so
cial enviro
nm
ent an
d
disab
ilities face; we m
ust ch
ang
e the so
cial enviro
nm
ent an
d
pro
mote rig
hts
pro
mote rig
hts
Intern
atio
nal: R
igh
ts based
instru
men
ts In
ternatio
nal: R
igh
ts based
instru
men
ts In
ternatio
nal: R
igh
ts based
instru
men
ts
� �1
95
51
95
5IL
O V
R R
eco
mm
en
da
tion
No
. 99
ILO
VR
Re
co
mm
en
da
tion
No
. 99
� �1
97
1
19
71
UN
Decla
ratio
n o
n th
e R
igh
ts o
f Me
nta
lly R
eta
rded
Pe
rson
sU
N D
ecla
ratio
n o
n th
e R
igh
ts o
f Me
nta
lly R
eta
rded
Pe
rson
s
� �1
97
51
97
5U
N D
ecla
ratio
n o
n th
e R
igh
ts o
f Dis
ab
led
Pers
ons
UN
Decla
ratio
n o
n th
e R
igh
ts o
f Dis
ab
led
Pers
ons
� �1
98
11
98
1U
N In
tern
atio
na
l Yea
r of D
isa
ble
d P
ers
ons
UN
Inte
rna
tion
al Y
ea
r of D
isa
ble
d P
ers
ons
� �1
98
21
98
2U
N W
orld
Pro
gra
mm
e o
f Actio
n C
on
ce
rnin
g D
isa
ble
d P
ers
ons
UN
World
Pro
gra
mm
e o
f Actio
n C
on
ce
rnin
g D
isa
ble
d P
ers
ons
� �1
98
31
98
3- -1
99
219
92
UN
De
ca
de o
f Dis
ab
led
Pers
ons
UN
De
ca
de o
f Dis
ab
led
Pers
ons
� �1
98
31
98
3IL
O V
R (D
isa
ble
d) C
on
ve
ntio
n N
o. 1
59
IL
O V
R (D
isa
ble
d) C
on
ve
ntio
n N
o. 1
59
� �1
98
31
98
3IL
O V
R (D
isa
ble
d) R
ecom
men
datio
n N
o. 1
68
ILO
VR
(Dis
ab
led) R
ecom
men
datio
n N
o. 1
68
� �1
99
31
99
3U
N S
tan
dard
Ru
les o
n th
e E
qu
aliz
atio
n o
f Op
po
rtun
ities fo
rU
N S
tan
dard
Ru
les o
n th
e E
qu
aliz
atio
n o
f Op
po
rtun
ities fo
rP
ers
ons w
ith D
isa
bilitie
sP
ers
ons w
ith D
isa
bilitie
s
� �1
99
31
99
3- -2
00
220
02
Asia
n a
nd
Pa
cific
Deca
de
of D
isa
ble
d P
ers
ons
Asia
n a
nd
Pa
cific
Deca
de
of D
isa
ble
d P
ers
ons
� �2
00
1
20
01
ILO
Co
de
of P
ractic
e fo
r Ma
nag
ing
Dis
ab
ility in
the
Work
pla
ce
ILO
Co
de
of P
ractic
e fo
r Ma
nag
ing
Dis
ab
ility in
the
Work
pla
ce
� �2
00
32
00
3- -2
01
220
12
Se
co
nd A
sia
an
d P
acific
De
cad
e o
f Dis
ab
led
Pe
rso
ns
Se
co
nd A
sia
an
d P
acific
De
cad
e o
f Dis
ab
led
Pe
rso
ns
� �C
urre
nt
Cu
rre
nt
Dra
fting
of th
e U
N C
on
ve
ntio
n o
n th
e R
igh
ts a
nd
Pro
tectio
n
Dra
fting
of th
e U
N C
on
ve
ntio
n o
n th
e R
igh
ts a
nd
Pro
tectio
n
of P
ers
on
s w
ith D
isab
ilities
of P
ers
on
s w
ith D
isab
ilities
Reg
ion
al: T
he B
MF
Fo
r Actio
n T
ow
ard
s an
Inclu
sive, Barrier-F
ree an
d R
igh
ts-Based
So
ciety
Reg
ion
al: T
he B
MF
Fo
r Actio
n T
ow
ard
s an
R
egio
nal: T
he B
MF
Fo
r Actio
n T
ow
ard
s an
Inclu
sive, Barrier
Inclu
sive, Barrier- -F
ree an
d R
igh
tsF
ree an
d R
igh
ts- -Based
So
cietyB
ased
So
ciety
1. 1. S
elfSelf- -H
elp O
rgan
izatio
ns
Help
Org
an
izatio
ns
2. Wom
en w
ith D
isab
ilities2. W
om
en w
ith D
isab
ilities
3.3.
Early D
etection
, Early In
terventio
n a
nd
Ed
uca
tion
Early D
etection
, Early In
terventio
n a
nd
Ed
uca
tion
4. 4. T
rain
ing
an
d E
mp
loym
ent, in
clud
ing
Self
Tra
inin
g a
nd
Em
plo
ymen
t, inclu
din
g S
elf- -E
mp
loym
ent
Em
plo
ymen
t
5. Access to
bu
ilt enviro
nm
ent a
nd
tran
sporta
tion
5. Access to
bu
ilt enviro
nm
ent a
nd
tran
sporta
tion
6. Access to
Info
rmatio
n6. A
ccess to In
form
atio
n
7. Po
verty Allevia
tion
7. Po
verty Allevia
tion
Biw
ak
o M
illenn
ium
Fra
mew
ork
calls fo
r---B
iwak
o M
illenn
ium
Fra
mew
ork
calls fo
rB
iwak
o M
illenn
ium
Fra
mew
ork
calls fo
r------
Strategies, targets and actio
ns
Strategies, targets and actio
ns
� �Ratificatio
n of ILO Convention 159 w
hich
Ratificatio
n of ILO Convention 159 w
hich
call for equal treatm
ent and equal
call for equal treatm
ent and equal
opportunity fo
r people with disabilities an
d
opportunity fo
r people with disabilities an
d
promotion in the em
ployment secto
rpromotion in the em
ployment secto
r
� �Inclusion of vocatio
nal train
ing
Inclusion of vocatio
nal train
ing
� �Reliab
le data ab
out people with disabilities
Reliab
le data ab
out people with disabilities
� �Greater co
llaboration with and among
Greater co
llaboration with and among
governments, N
GOs, DPOs and
governments, N
GOs, DPOs and
employers an
d trad
e unions
employers an
d trad
e unions
Ch
an
gin
g co
ncep
ts: Disa
bility a
s an
C
han
gin
g co
ncep
ts: Disa
bility a
s an
eco
nom
ic issue
econ
om
ic issue
� �People with disability am
ong the poorest o
f the poor
People with disability am
ong the poorest o
f the poor
� �For develo
ping countries
For develo
ping countries------must ad
dress all segm
ents of the
must ad
dress all segm
ents of the
population to develo
ppopulation to develo
p
� �For develo
ped countries
For develo
ped countries------Skyrocketin
g costs related
to disability
Skyrocketin
g costs related
to disability
� �World Bank estim
ate of social exclu
sion:
World Bank estim
ate of social exclu
sion: US$1.37 trillio
n to
US$1.37 trillio
n to
US$1.94 trillio
n of global GDP or $2,486 to
$5,135 per disabled
US$1.94 trillio
n of global GDP or $2,486 to
$5,135 per disabled
person annually
person annually
� �Finland: Disability
Finland: Disability- -related
spending is 13.9%
GDP; 10%
of
related spending is 13.9%
GDP; 10%
of
labour force o
n disability p
ension in 1996
labour force o
n disability p
ension in 1996
� �Australia: P
eople on Disability S
upport Pensions
Australia: P
eople on Disability S
upport Pensions------up more th
an
up more th
an
60% in last 10 years; sim
ilar statistics in Canada and UK
60% in last 10 years; sim
ilar statistics in Canada and UK
Vocatio
nal reh
abilitatio
n an
d retu
rn to
work
of in
jured
work
ersV
ocatio
nal reh
abilitatio
n an
d retu
rn to
work
of in
jured
work
ers
mak
es econ
om
ic sense fo
r the in
divid
ual an
d so
cietym
akes eco
nom
ic sense fo
r the in
divid
ual an
d so
ciety
Ch
an
gin
g co
ncep
ts: Th
e new
disa
bility
bu
siness ca
se
Ch
an
gin
g co
ncep
ts: Th
e new
disa
bility
Ch
an
gin
g co
ncep
ts: Th
e new
disa
bility
bu
siness ca
se b
usin
ess case
� �Articulated
in
Articulated
in Unlock
ing Potential
Unlock
ing Potential
and
and AbilityA
siaAbilityA
sia
� �Managing diversity, w
hich
Managing diversity, w
hich
includes disabled workers, is a
includes disabled workers, is a
major facto
r in efficien
cy, major facto
r in efficien
cy, productivity an
d overall su
ccessproductivity an
d overall su
ccess
� �People with disabilities are go
od
People with disabilities are go
od
workers
workers
� �Hiring and retain
ing improves
Hiring and retain
ing improves
team work
team work------gro
up spirit
group spirit
� �People with disabilities are
People with disabilities are
customers
customers
Hirin
g a
nd
retain
ing
disa
bled
an
d in
jured
wo
rkers m
ak
e
bu
siness sen
se
Ch
an
gin
g co
ncep
ts an
d P
artn
ership
s…C
han
gin
g co
ncep
ts an
d P
artn
ership
sC
han
gin
g co
ncep
ts an
d P
artn
ership
s… …
As a ST
RATEGY, partnering is n
eeded to address
As a ST
RATEGY, partnering is n
eeded to address
the changing concepts an
d unyield
ing barriers
the changing concepts an
d unyield
ing barriers
people with disabilities face
people with disabilities face… …
.addressin
g the
.addressin
g the
social en
vironment, the eco
nomic issu
es and
social en
vironment, the eco
nomic issu
es and
building on the business case.
building on the business case.
New PARTNERS are evid
ent: In addition to the
New PARTNERS are evid
ent: In addition to the
government and NGOs, new emphasis o
n
government and NGOs, new emphasis o
n
DPOs
DPOs, trad
e unions and the private secto
r, , trad
e unions and the private secto
r, including
including SM
Es
SMEs, large en
terprises, an
d business
, large enterprises, an
d business
associatio
ns.
associatio
ns.
Wh
at is a
partn
ership
Wh
at is a
partn
ership
� �A
partn
ership
is a co
op
erative rela
tion
ship
based
A
partn
ership
is a co
op
erative rela
tion
ship
based
on
mu
tual o
r com
plem
enta
ry need
s that resu
lts in
on
mu
tual o
r com
plem
enta
ry need
s that resu
lts in
ben
efit for co
llab
ora
ting
parties.
ben
efit for co
llab
ora
ting
parties.
� �For partnerships to be effective, all p
arties need to
For partnerships to be effective, all p
arties need to
make a sign
ificant contribution to the joint effo
rt make a sign
ificant contribution to the joint effo
rt
(investm
ent) while each
needs to realize so
me typ
e of
(investm
ent) while each
needs to realize so
me typ
e of
benefit (retu
rn).
benefit (retu
rn).
Are th
ere differen
t types
of p
artn
ership
s?
Are th
ere differen
t types
Are th
ere differen
t types
of p
artn
ership
s?of p
artn
ership
s?
Yes th
ere are differen
t types or
Yes th
ere are differen
t types or “ “levelslevels” ”
of of
partnership based on level o
f investm
ent and
partnership based on level o
f investm
ent and
commitment and the exp
ected impact o
r benefit
commitment and the exp
ected impact o
r benefit
expected
. expected
.
Levels o
f Partn
ership
sL
evels of P
artn
ership
s
� �Sp
ecia
l Service
sSp
ecia
l Service
s: Short
: Short- -term
, project sp
ecific; limited impact o
n a program
me or
term, project sp
ecific; limited impact o
n a program
me or
group. Example: Co
group. Example: Co- -sponsoring a sem
inar
sponsoring a sem
inar
� �E
nrich
men
t:E
nrich
men
t:Activities th
at support a p
rogram
me or service; still in
volves
Activities th
at support a p
rogram
me or service; still in
volves
limited
limited investm
ent; may not involve sen
ior managem
ent. Example: M
entorin
investm
ent; may not involve sen
ior managem
ent. Example: M
entoring, g,
volunteerin
g such as p
roviding train
ers for a jo
b seekin
g skillsvolunteerin
g such as p
roviding train
ers for a jo
b seekin
g skills
� �P
rofe
ssion
al D
evelop
men
tP
rofe
ssion
al D
evelop
men
t: Involve sen
ior managem
ent commitment, up to
: Involve sen
ior managem
ent commitment, up to
one
one- -year co
mmitment; involve skill u
pgrading. Example: Execu
tive/tra
year commitment; involve skill u
pgrading. Example: Execu
tive/train
er iner
loan; disability aw
areness train
ing program
me for staff, etc.
loan; disability aw
areness train
ing program
me for staff, etc.
� �M
an
ag
emen
t:M
an
ag
emen
t:Involves to
p level m
anagem
ent; long
Involves to
p level m
anagem
ent; long- -term
commitment of 1
term commitment of 1- -2 2
years; partners sh
are in the managem
ent of a project. E
xample: J
years; partners sh
are in the managem
ent of a project. E
xample: Jo
b train
ing
ob train
ing
program
me
program
me
� �System
ic Imp
rovem
ent o
r Polic
y Mak
ing
:System
ic Imp
rovem
ent o
r Polic
y Mak
ing
:Long
Long- -term
commitment (up to five
term commitment (up to five
years) that involves p
artners en
gaged in activities to
improve a
years) that involves p
artners en
gaged in activities to
improve a
system or
system or
change a p
olicy. E
xample: Particip
ation in policy
change a p
olicy. E
xample: Particip
ation in policy- -m
aking boards; effo
rts to change
making boards; effo
rts to change
systems like a vo
cational train
ing system
systems like a vo
cational train
ing system
Wh
at to
con
sider
Wh
at to
con
sider
� �Particip
ation in term
s of sco
pe and involvem
ent
Particip
ation in term
s of sco
pe and involvem
ent
of sen
ior managem
ent, increases w
ith each
level.of sen
ior managem
ent, increases w
ith each
level.
� �May want to start o
ut with a lower level o
f May want to start o
ut with a lower level o
f partnership, build trust an
d particip
ation with a
partnership, build trust an
d particip
ation with a
partner, th
en increase in
volvem
ent.
partner, th
en increase in
volvem
ent.
� �The broader th
e involvem
ent and higher th
e The broader th
e involvem
ent and higher th
e level o
f particip
ation and ownership, the greater
level of particip
ation and ownership, the greater
the opportunity fo
r mutual benefit an
d lastin
g the opportunity fo
r mutual benefit an
d lastin
g impact
impact
Th
e partn
ering
pro
cess T
he p
artn
ering
pro
cess
� �Network
Network------fin
d perspective p
artners
find perspective p
artners
� �Research
perspective p
artners
Research
perspective p
artners------learn
about their businesses,
learn about their businesses,
their human reso
urce n
eeds, their co
mmitment to social
their human reso
urce n
eeds, their co
mmitment to social
responsibility, etc.
responsibility, etc.
� �Determ
ine areas o
f common ground and mutual need
Determ
ine areas o
f common ground and mutual need
� �Learn about the organizatio
nal stru
cture
Learn about the organizatio
nal stru
cture
� �Decide on a co
ntact
Decide on a co
ntact
� �Plan your approach
Plan your approach
� �Have a co
nversatio
nHave a co
nversatio
n
� �Explore th
e possibilities an
d options for partnership
Explore th
e possibilities an
d options for partnership
� �Recommend actio
nRecommend actio
n
� �Secure co
mmitment
Secure co
mmitment
Un
dersta
nd
ing
you
r partn
ersU
nd
erstan
din
g yo
ur p
artn
ers
� �Government: Concerned with public w
elfare and good;
Government: Concerned with public w
elfare and good;
answer to
voter an
d taxp
ayeranswer to
voter an
d taxp
ayer
� �NGOs: Concerned with their m
ission; answer to
board
NGOs: Concerned with their m
ission; answer to
board
and stakeh
olders
and stakeh
olders
� �Business: E
arn a profit; an
swer to
stockholders an
d
Business: E
arn a profit; an
swer to
stockholders an
d
increasin
gly their em
ployees an
d the community
increasin
gly their em
ployees an
d the community
� �People with disabilities: C
oncerned about their righ
ts People with disabilities: C
oncerned about their righ
ts and livelih
oods
and livelih
oods
� �Trade unions: Concerned about fair lab
our practices
Trade unions: Concerned about fair lab
our practices
and social ju
stice for workers
and social ju
stice for workers
Kn
ow
ing
you
r bu
siness p
artn
er…K
now
ing
you
r bu
siness p
artn
erK
now
ing
you
r bu
siness p
artn
er… …
Why drives em
ployers to
hire or train
Why drives em
ployers to
hire or train
person with a disability?
person with a disability?
Five rea
son
s emp
loyers h
ireF
ive reaso
ns em
plo
yers hire
Five rea
son
s emp
loyers h
ire
1.1.They m
ust
They m
ust
2.2.Someone asked
Someone asked
3.3.To do the righ
t thing
To do the righ
t thing
4.4.They are en
couraged
They are en
couraged
5.5.It makes go
od business sen
se It makes go
od business sen
se
1. Th
ey mu
st! Leg
islatio
n a
nd
policies
1. 1. T
hey m
ust! L
egisla
tion
an
d p
olicies
Th
ey mu
st! Leg
islatio
n a
nd
policies
� �Quota system
sQuota system
s� �Must hire a certain
percen
tage of disabled employees
Must hire a certain
percen
tage of disabled employees
� �May in
volve levies
May in
volve levies
� �Antidiscrim
ination Laws
Antidiscrim
ination Laws
� �Unlawful to discrim
inate
Unlawful to discrim
inate
� �Reasonable acco
mmodation
Reasonable acco
mmodation
� �New Zealan
d, Australia, H
ong Kong SAR
New Zealan
d, Australia, H
ong Kong SAR
� �Return to work
Return to work
2. Som
eon
e ask
ed!
2. 2. S
om
eon
e ask
ed!
Som
eon
e ask
ed!
� �A disabled person
A disabled person
� �Job Fair particip
ation
Job Fair particip
ation
� �Specialized
employment services
Specialized
employment services
personnel
personnel
� �Use a m
arketing approach
Use a m
arketing approach------em
ployers are cu
stomers
employers are cu
stomers
� �Individualized
job matching based on employer n
eed
Individualized
job matching based on employer n
eed
� �Specialized
trained staff
Specialized
trained staff
� �Disabled persons train
ed in self
Disabled persons train
ed in self- -p
lacement
placem
ent
� �Examples fro
m Hong Kong, Jap
an, Cambodia, etc.
Examples fro
m Hong Kong, Jap
an, Cambodia, etc.
3. Th
ey sho
uld
! Do th
e righ
t thin
g---
3. 3. T
hey sh
ou
ld! D
o th
e righ
t thin
gT
hey sh
ou
ld! D
o th
e righ
t thin
g------
� �Human righ
tsHuman righ
ts
� �Corporate so
cial responsibility
Corporate so
cial responsibility
� �Economic reaso
ns
Economic reaso
ns
� �Company policy
Company policy
� �Public im
agePublic im
age
� �Certificatio
n program
mes (IS
O 2000
Certificatio
n program
mes (IS
O 2000
- -type)
type)
� �Codes of conduct (in
dustry
Codes of conduct (in
dustry- -b
ased and others)
based and others)
� �Framework agreem
ents (w
ith trad
e unions)
Framework agreem
ents (w
ith trad
e unions)
� �United Nations Global Compact
United Nations Global Compact
KEPAD and CJ Telenix
KEPAD and CJ Telenix
KEPAD and CJ Telenix
KEPAD and CJ Telenix
KEPAD and CJ Telenix
KEPAD and CJ Telenix
KEPAD and CJ Telenix
KEPAD and CJ Telenix
CJ T
elenix
Hu
man
Reso
urce O
fficer Su
ng
Joo
Kim
: “We h
ave th
row
n aw
ay the
stereotyp
e that
disab
led p
eop
le are less p
rod
uctive, o
ur
case pro
ves it.”
CJ T
elenix
an
d K
EP
AD
CJ T
elenix
an
d K
EP
AD
KE
PA
D:
Recru
itmen
t an
d p
re-
emp
loym
ent tra
inin
g
Con
sulta
tion
an
d su
bsid
ies on
acco
mm
od
atio
ns, etc
CJ T
elenix
:
17 per cen
t accep
tan
ce rate
Bu
ilds w
ork
statio
ns in
hom
e
Su
pervises u
sing
real-tim
e video
Hom
e offic
es 20 hig
her in
costs
Retu
rn o
n in
vestmen
t realized
in
pro
du
ctivity; emp
loyee sa
tisfactio
n
Bi-m
on
thly visits to
office
Slim
line
Slim
line------a
sub
sidia
ry of M
AS
a su
bsid
iary o
f MA
S
Hold
ing
Hold
ing
MA
S P
olic
y on
Eq
ual O
pp
ortu
nity E
mp
loym
en
tM
AS P
olic
y on
Eq
ual O
pp
ortu
nity E
mp
loym
en
t
We DO NOT accep
t any form of
We DO NOT accep
t any form of
harassm
ent or discrim
ination and work
harassm
ent or discrim
ination and work
in a cu
lture of equal opportunity, w
hilst
in a cu
lture of equal opportunity, w
hilst
recognizing the contribution that
recognizing the contribution that
people with disabilities can
make to
people with disabilities can
make to
society an
d work
society an
d work
4. Th
ey are en
cou
rag
ed---b
y go
vernm
ent;
by p
eers; by o
thers
4. Th
ey are en
cou
rag
ed4. T
hey a
re enco
ura
ged
------b
y go
vernm
ent;
by g
overn
men
t;
by p
eers; by o
thers
by p
eers; by o
thers
� �Government policies, su
ch as:
Government policies, su
ch as:
� �Tax in
centives
Tax in
centives
� �OnOn- -thethe- -job train
ing funds
job train
ing funds
� �Income support
Income support
� �Awards program
mes
Awards program
mes
� �Technical su
pports
Technical su
pports
� �Partnership program
mes
Partnership program
mes
4. Th
ey are en
cou
rag
ed---b
y peers
4. Th
ey are en
cou
rag
ed4. T
hey a
re enco
ura
ged
------b
y peers
by p
eers
� �Great B
ritainGreat B
ritain------Employers
Employers’ ’
Forum on Disability
Forum on Disability
� �Sri Lanka
Sri Lanka------Employers N
etwork on Disability
Employers N
etwork on Disability
� �Australia
Australia---
---Employers
Employers’ ’
Making a D
ifference
Making a D
ifference
� �Employers
Employers’ ’
Federatio
n of Thailan
dFederatio
n of Thailan
d------Awareness
Awareness
workshops, OJT project
workshops, OJT project
� �Cambodia
Cambodia------Business A
dvisory Council
Business A
dvisory Council
� �Japan
Japan------Employers an
d trad
e union in Kanagaw
a Employers an
d trad
e union in Kanagaw
a Prefectu
rePrefectu
re------joint train
ing and job placem
ent effo
rtsjoint train
ing and job placem
ent effo
rts
� �United States
United States------Business L
eadership Network;
Business L
eadership Network;
Business A
dvisory Councils
Business A
dvisory Councils
EF
C’s E
mp
loyers’
Netw
ork
on
Disa
bility
EF
CE
FC
’ ’s Em
plo
yerss E
mp
loyers’ ’
Netw
ork
on
N
etwork
on
Disa
bility
Disa
bility
Recent A
ctivitiesRecent A
ctivities
� �Modeled being a go
od employer
Modeled being a go
od employer
� �Research
survey o
f members
Research
survey o
f members
� �Database an
d Web site
Database an
d Web site
� �Employer aw
areness sem
inars
Employer aw
areness sem
inars
� �Good practice exam
ples
Good practice exam
ples
� �Partnership with NGO and
Partnership with NGO and
government
government
� �Job fairs
Job fairs
� �Employers are h
iring
Employers are h
iring
� �Employers are b
uilding cap
acityEmployers are b
uilding cap
acity------th
eir their
own and others
own and others
� �Providing and advisin
g on train
ing
Providing and advisin
g on train
ing
� �Launched a Code of Practice
Launched a Code of Practice
5. It mak
es sense! T
he b
usin
ess case
5. It mak
es sense! T
he b
usin
ess case
5. It mak
es sense! T
he b
usin
ess case
� �Articulated
in
Articulated
in Unlock
ing Potential
Unlock
ing Potential
� �Managing a d
iverse workforce,
Managing a d
iverse workforce,
including disabled workers, is a
including disabled workers, is a
major facto
r in efficien
cy, major facto
r in efficien
cy,
productivity an
d overall su
ccessproductivity an
d overall su
ccess
� �People with disabilities m
ake People with disabilities m
ake
positive co
ntribution to the
positive co
ntribution to the
workplace; are go
od workers
workplace; are go
od workers
� �Hiring and retain
ing improves
Hiring and retain
ing improves
team work
team work
� �People with disabilities are
People with disabilities are
customers, w
ith large d
isposable
customers, w
ith large d
isposable
incomes in some countries
incomes in some countries
Diverse w
ork
force: S
an
yoD
iverse wo
rkfo
rce: San
yoD
iverse wo
rkfo
rce: San
yoIH
T a
rticle: Ben
efits of d
iverse wo
rkfo
rce
Wash
ing
mach
ine fo
r the eld
erly; man
y
disa
bled
Facilita
te perso
nal ca
re
Saves tim
e
Fo
r hom
e or n
ursin
g h
om
e use
Desig
ned
by a
bu
sinessm
an
disa
bled
by
Mu
scula
r dystro
ph
y
Disa
bled
perso
ns a
s custo
mers
An
nu
al D
isab
led In
com
e---Estim
ates
In U
S: $200 B
illion
In U
K: $50 B
illion
In C
an
ad
a: $25 B
illion
Du
pon
t Stu
dy (1958
Du
pon
t Stu
dy (1958
- -1990) 1990)
Disabled workers p
erformed
Disabled workers p
erformed
comparable to or better th
ancomparable to or better th
an
nondisabled peers w
ith
nondisabled peers w
ith
regard to:
regard to:
� �SafetySafety
� �Attendance
Attendance
� �Job Performance
Job Performance
Un
lock
ing
the E
viden
ceU
nlo
ckin
g th
e Evid
ence
More ex
am
ples a
nd
data
:
•Cen
trica in
Grea
t Brita
in
•Trico
n R
estau
ran
ts,
Au
stralia
•Barcla
y’s Ban
k
•British
Co
lum
bia
Hyd
ro a
nd
Pow
er Au
thority
Sri L
an
ka: C
EI P
lastics
Sri L
an
ka: C
EI P
lastics
PC
CW
, Hon
g K
on
g S
AR
PC
CW
, Hon
g K
on
g S
AR
Th
e IBM
Exp
erience
Th
e IBM
Exp
erience
� �See vid
eo: HELP WANTED
See video: HELP WANTED
What are so
me other
What are so
me other
partnership exam
ples fro
m
partnership exam
ples fro
m
the regio
n? How do they
the regio
n? How do they
address n
eeds and tren
ds?
address n
eeds and tren
ds?
Tren
d: S
erving
peo
ple w
ith severe d
isab
ilitiesT
rend
: Servin
g p
eop
le with
severe disa
bilities
Tren
d: S
erving
peo
ple w
ith severe d
isab
ilities
� �Human righ
ts initiatives; in
ternational co
nventions
Human righ
ts initiatives; in
ternational co
nventions
and advocacy req
uire greater atten
tion to those
and advocacy req
uire greater atten
tion to those
with severe d
isabilities
with severe d
isabilities
� �People with severe d
isabilities face b
arriers to
People with severe d
isabilities face b
arriers to
employment related
to attitu
des, lack o
f employment related
to attitu
des, lack o
f transportatio
n, difficu
lty finding em
ployment etc.
transportatio
n, difficu
lty finding em
ployment etc.
� �Partnerships are n
eeded to address th
e multiple
Partnerships are n
eeded to address th
e multiple
barriersbarriers
� �Building relatio
nships with individual em
ployers
Building relatio
nships with individual em
ployers
that provide job diversity can
help
that provide job diversity can
help
SM
IC/
CD
PF
in S
han
gh
ai
SM
IC/
CD
PF
in S
han
gh
ai
•O
perates 3
emp
loym
ent su
pport fo
r
peo
ple w
ith d
isabilities, esp
ecially th
ose w
ith
intellectu
al disab
ilities
•S
ervices in
clud
e: assessmen
t,
coun
seling an
d g
uid
ance,w
ork
,
vo
cation
al trainin
g, sh
eltered em
plo
ym
ent
sup
ported
emplo
ym
ent, p
lacemen
t
•F
orm
er un
ion
mem
bers as jo
b co
aches
•T
rade u
nio
n an
d em
plo
yers’
org
anizatio
ns m
ake
join
t visits to
persp
ectives em
plo
yers to
enlist
their su
pp
ort as tran
sition
al, suppo
rted an
d
perm
anen
t emp
loym
ent sites o
r for jo
b
contracts
Kan
agaw
a R
egio
nal C
ou
ncil o
f the J
ap
an
ese Electrica
l
Electro
nic a
nd
Info
rmatio
n U
nio
n
Tren
d: S
ervin
g sev
erely d
isabled
perso
ns
Tren
d: S
ervin
g sev
erely d
isabled
perso
ns
Tren
d: A
ttentio
n to
Un
derserved
Gro
up
sT
rend
: Atten
tion
to U
nd
erserved G
rou
ps
� �New Life partnership with Teresa T
ang
New Life partnership with Teresa T
ang
Foundation
Foundation
� �Mental H
ealth Associatio
n with
Mental H
ealth Associatio
n with Jard
ine
Jardine
Matheson, Ltd.
Matheson, Ltd.
� �Thaiboon
ThaiboonElastics an
d the Mental H
ealth
Elastics an
d the Mental H
ealth
Associatio
nAssociatio
n
Nan
glo
Intern
atio
nal in
Katm
an
du
Nan
glo
Intern
atio
nal in
Katm
an
du
Nan
glo
Intern
atio
nal in
Katm
an
du
� �Its B
akery Caf
Its Bakery C
afé é, the most
, the most
profitable in its ch
ain of 8, h
as profitable in its ch
ain of 8, h
as 43 em
ployees w
ho are d
eaf43 em
ployees w
ho are d
eaf
� �Approached Nepal Deaf
Approached Nepal Deaf
Associatio
n 8 years ago
Associatio
n 8 years ago
� �Identify em
ployees
Identify em
ployees
� �Deaf em
ployees u
ndergo three
Deaf em
ployees u
ndergo three
month train
ing course
month train
ing course
� �NDA provides sign
language
NDA provides sign
language
instruction for the staff
instruction for the staff
� �Deaf staff p
articipate in
all Deaf staff p
articipate in
all training
training
Jolib
ee an
d S
TE
AM
in th
e Ph
ilipp
ines
Jolib
ee an
d S
TE
AM
in th
e Ph
ilipp
ines
� �MOU between Jolibee an
d STEAM
MOU between Jolibee an
d STEAM
� �STEAM
STEAM------recru
itment, selectio
n and pre
recruitment, selectio
n and pre- -
employment train
ing, sen
sitivity training and
employment train
ing, sen
sitivity training and
sign language in
struction for staff
sign language in
struction for staff
Tren
d: Im
pro
ving
IT tra
inin
gT
rend
: Imp
rovin
g IT
train
ing
Tren
d: Im
pro
ving
IT tra
inin
g
HSB
C a
nd
Red
emp
torist S
cho
ol in
Th
aila
nd
:
A d
evelop
ing
partn
ership
HSB
C a
nd
Red
emp
torist S
cho
ol in
Th
aila
nd
: H
SB
C a
nd
Red
emp
torist S
cho
ol in
Th
aila
nd
:
A d
evelop
ing
partn
ership
A d
evelop
ing
partn
ership
� �Met at th
e ILO/UNESCAP Multinational
Met at th
e ILO/UNESCAP Multinational
Roundtable on Disability R
elated Concerns
Roundtable on Disability R
elated Concerns
� �Managing and train
ing directo
r visited the sch
ool
Managing and train
ing directo
r visited the sch
ool
� �Provided advice ab
out how to improve train
ing
Provided advice ab
out how to improve train
ing
program
mes in IT to meet lo
cal business n
eeds
program
mes in IT to meet lo
cal business n
eeds
� �Hired two IT workers
Hired two IT workers
� �Donated a million baht (about $25,000) to
help
Donated a million baht (about $25,000) to
help
construct a h
ostel fo
r women
construct a h
ostel fo
r women
Tren
d: O
nT
rend
: On
- -the
the- -jo
b tra
inin
gjo
b tra
inin
g------A
ccor
Acco
r
Ho
tels, Sh
an
gh
ai
Ho
tels, Sh
an
gh
ai
� �Provides on the job train
ing
Provides on the job train
ing
in a variety o
f jobs for
in a variety o
f jobs for
people with intellectu
al, people with intellectu
al, physical an
d hearin
g physical an
d hearin
g impairments
impairments
� �The Shanghai Disabled
The Shanghai Disabled
Persons Federatio
n pays a
Persons Federatio
n pays a
training salary to
the
training salary to
the
particip
ants, recru
its particip
ants, recru
its candidates an
d provides
candidates an
d provides
support as n
eeded
support as n
eeded
Acco
r/Sh
an
gh
ai D
PF
Acco
r/Sh
an
gh
ai D
PF
� �Accor provides train
ing in
Accor provides train
ing in
housekeep
ing, kitch
en,
housekeep
ing, kitch
en,
laundry, etc.
laundry, etc.
� �The hotel takes ab
out 20
The hotel takes ab
out 20
trainees every 6 m
onths
trainees every 6 m
onths
� �When train
ing is o
ver, When train
ing is o
ver, CDPF and the Accor
CDPF and the Accor
manager fin
d jobs for
manager fin
d jobs for
graduates in
4 and 5
graduates in
4 and 5- -star star
hotels
hotels
Acco
r Ho
tels, Sh
an
gh
ai: H
iring
ab
ilityA
ccor H
otels, S
han
gh
ai: H
iring
ab
ility
Ben
efit: Acco
r hires th
e most
Ben
efit: Acco
r hires th
e most
talen
ted o
f its train
ees, such
as th
is ta
lented
of its tra
inees, su
ch a
s this
you
ng
dea
f man
, (his su
perviso
r yo
un
g d
eaf m
an
, (his su
perviso
r lea
rned
to sig
n), is so
cially
learn
ed to
sign
), is socia
lly resp
on
sive resp
on
sive
Tren
d: T
rain
ing
for self
Tren
d: T
rain
ing
for self- -em
plo
ymen
t em
plo
ymen
t
• •Program
me involves IL
O, other
Program
me involves IL
O, other
NGOs, and the government
NGOs, and the government
• •VillageVillage- -b
ased train
ing
based train
ing
• •Successfu
l entrepreneurs are
Successfu
l entrepreneurs are
trainers
trainers
• •Skills b
ased on market n
eeds
Skills based on market n
eeds
• •Learn tech
nical an
d business skills
Learn tech
nical an
d business skills
• •Grants, lo
ans, start
Grants, lo
ans, start- -u
p support
up support
• •Successfu
l trainees b
ecome train
ersSuccessfu
l trainees b
ecome train
ers
• •Follow
Follow- -up to ensure su
ccessup to ensure su
ccess
Allev
iatin
g P
overty
thro
ugh
Peer T
rain
ing
(AP
PT
), Ca
mb
od
ia
32 y
ear old
Tok
Van
na g
ave u
p b
egg
ing
wh
en h
e learned
to sell b
ook
s from
Sem
Sov
anth
a. He n
ow
earns ab
ou
t $6
5 p
er
mo
nth
.
Partn
ering
op
tion
sP
artn
ering
op
tion
s------p
rod
ucers a
nd
p
rod
ucers a
nd
sup
pliers o
n a
small sca
lesu
pp
liers on
a sm
all sca
le
� �Businesses p
artner to
provide train
ing
Businesses p
artner to
provide train
ing… …a pig raisin
g a pig raisin
g
business p
rovided train
ing for free to
pwds, sin
ce they
business p
rovided train
ing for free to
pwds, sin
ce they
wanted to increase availab
le pigs fo
r purchase, p
rovided
wanted to increase availab
le pigs fo
r purchase, p
rovided
vaccines an
d other su
pplies
vaccines an
d other su
pplies
� �Basics o
f Cambodia train
s lead train
ers to train
others
Basics o
f Cambodia train
s lead train
ers to train
others
according to their design
needs so they have m
ore
according to their design
needs so they have m
ore
products to
buy
products to
buy
� �Small business o
wners train
so that they have access to
Small business o
wners train
so that they have access to
more products fo
r sale and can expand their businesses
more products fo
r sale and can expand their businesses
Tren
d: T
rain
ing
for self-em
plo
ymen
tT
rend
: Tra
inin
g fo
r selfT
rend
: Tra
inin
g fo
r self- -emp
loym
ent
emp
loym
ent
� �The Viet N
am Chamber of Commerce an
d
The Viet N
am Chamber of Commerce an
d
Industry is w
orking with and international NGO,
Industry is w
orking with and international NGO,
World Concern, to adapt and deliver th
e ILO
World Concern, to adapt and deliver th
e ILO’ ’s s
Start an
d Improve yo
ur business to
people with
Start an
d Improve yo
ur business to
people with
disabilities.
disabilities.
� �VCCI will also
partner with the Vietnamese
VCCI will also
partner with the Vietnamese
Associatio
n of Business an
d Industry fo
r People
Associatio
n of Business an
d Industry fo
r People
with Disabilities (V
ABID), an asso
ciation of
with Disabilities (V
ABID), an asso
ciation of
business o
perated
by and for disabled persons to
business o
perated
by and for disabled persons to
provide such train
ing
provide such train
ing
Tren
d: B
usin
ess-respo
nsive tra
inin
gT
rend
: Bu
siness
Tren
d: B
usin
ess- -respo
nsive tra
inin
gresp
on
sive train
ing
� �Projects w
ith Industry p
rogram
mes
Projects w
ith Industry p
rogram
mes------provides gran
ts to
provides gran
ts to
private co
mpanies, asso
ciations, NGOs, trad
e unions and
private co
mpanies, asso
ciations, NGOs, trad
e unions and
many others to
develo
p train
ing and placem
ent
many others to
develo
p train
ing and placem
ent
program
mes
program
mes
� �Requires th
at the Project w
ith Industry p
rogram
me is co
Requires th
at the Project w
ith Industry p
rogram
me is co
- -managed by a gro
up of business lead
ers who design
the
managed by a gro
up of business lead
ers who design
the
training program
me and monitor activities acco
rding to
training program
me and monitor activities acco
rding to
business req
uirements
business req
uirements------called
Business A
dvisory Councils
called Business A
dvisory Councils
� �Had been in effect sin
ce 1975 and evalu
ated as h
ighly
Had been in effect sin
ce 1975 and evalu
ated as h
ighly
successfu
l repeated
lysuccessfu
l repeated
ly
� �PWI program
mes provide train
ing in job placem
ent for all
PWI program
mes provide train
ing in job placem
ent for all
types of individuals
types of individuals------intellectu
ally, physically,
intellectu
ally, physically,
psychiatrically, d
eaf, blind, etc.
psychiatrically, d
eaf, blind, etc.
� �IBM was an
early partner in the program
me
IBM was an
early partner in the program
me
Bu
siness A
dviso
ry Co
un
cil in C
am
bo
dia
Bu
siness A
dviso
ry Co
un
cil in C
am
bo
dia
Tren
d: In
clusive vo
catio
nal tra
inin
gT
rend
: Inclu
sive voca
tion
al tra
inin
gT
rend
: Inclu
sive voca
tion
al tra
inin
g
� �In Australia, th
e costs o
f disability d
ependence is
In Australia, th
e costs o
f disability d
ependence is
high; skilled
labour is n
eeded and disabled persons
high; skilled
labour is n
eeded and disabled persons
are unemployed and want their fu
ll rights
are unemployed and want their fu
ll rights
� �One way to
address th
ese needs was to
make
One way to
address th
ese needs was to
make
vocatio
nal train
ing more inclusive o
f people with
vocatio
nal train
ing more inclusive o
f people with
disabilities so
they are b
etter trained.
disabilities so
they are b
etter trained.
� �This is a system
s change th
at involves a h
igh level
This is a system
s change th
at involves a h
igh level
of commitment on a long
of commitment on a long- -term
basis to
change
term basis to
change
policy an
d the system
policy an
d the system
------a system
ic, multi
a systemic, m
ulti- -secto
ral secto
ral partnership
partnership
� �Government, businesses, trad
e unions and disabled
Government, businesses, trad
e unions and disabled
peoples organizatio
ns and NGOs particip
ated in
peoples organizatio
ns and NGOs particip
ated in
this national initiative called
bridging pathways
this national initiative called
bridging pathways
Po
licy an
d system
s chan
ge: M
ain
stream
ing
VT
P
olicy a
nd
systems ch
an
ge: M
ain
stream
ing
VT
in A
ustra
liain
Au
stralia
Ad
elaid
e Institu
te of T
AF
E:
Ad
elaid
e Institu
te of T
AF
E:
Wo
rkin
g w
ith th
e Dea
fW
ork
ing
with
the D
eaf
� �Disability L
iaison Officer
Disability L
iaison Officer
� �Worked with local N
GOs for deaf
Worked with local N
GOs for deaf
� �Conducted staff train
ing in disability
Conducted staff train
ing in disability
awareness
awareness
� �Engaged
in specialized
outreach
ed
Engaged
in specialized
outreach
ed
provided special services fo
r Deaf
provided special services fo
r Deaf
persons
persons
Brid
gin
g P
ath
wa
ys N
atio
na
l
Stra
tegy
, Au
stralia
•S
ystem
s chan
ge/p
olicy
partn
ership
•F
orm
ed a n
ation
al coun
cil of
edu
cators, p
eople w
ith d
isabilities,
go
vern
men
t, NG
Os, to
initiate th
e
chan
ge
•D
evelo
ped
a trainin
g eq
uity
pack
age
•A
ppo
inted
Disab
ility C
oo
rdin
ation
Officers
•C
ondu
cted research
•E
valu
ated th
e ou
tcom
es
What is th
e ILO doing?
What is th
e ILO doing?
ILO
activities
ILO
activities
ILO
activities
� �P
rom
otin
g g
oo
d p
ractice; pro
vidin
g g
uid
ance
Pro
motin
g g
oo
d p
ractice; pro
vidin
g g
uid
ance
Case stu
dies
Case stu
dies- --- --M
oving Forw
ard: Examples of G
ood Practice in E
mploym
ent and Trai
Moving F
orward: E
xamples of G
ood Practice in E
mploym
ent and Training in A
sia and the Pacific;
ning in Asia and the P
acific; more on the Web site so
on
more on the Web site so
on
Vid
eos
Vid
eos------A
bilityAsia; A
bilityThailand; A
bilityCarribbean
AbilityA
sia; AbilityT
hailand; AbilityC
arribbean
Gu
ides
Gu
ides------Upcoming
Upcoming E
mployA
bility: A Resource G
uide on Disability for E
mployers in A
EmployA
bility: A Resource G
uide on Disability for E
mployers in A
sia and the Pacific
sia and the Pacific
� �A
dvo
cacyA
dvo
cacy
ILO Convention and R
ecommendations
ILO Convention and R
ecommendations
Code of P
ractice for Managing D
isability in the Work
placeCode of P
ractice for Managing D
isability in the Work
place
� �M
eeting
s, Train
ing
, Tech
nical C
oo
peratio
nM
eeting
s, Train
ing
, Tech
nical C
oo
peratio
n
ILO/ESCAP Multinational Roundtable on Disability an
d Employment,
ILO/ESCAP Multinational Roundtable on Disability an
d Employment,July 2005, B
angkok
July 2005, B
angkok
… …Follow
Follow- -up
up
planned for 2007
planned for 2007
ILO 2006 G
lobal Compact P
olicy D
ialogue: Eliminating and Combati
ILO 2006 G
lobal Compact P
olicy D
ialogue: Eliminating and Combating Discrim
ination and Fosterin
g ng Discrim
ination and Fosterin
g Equality, O
ctober 2006, L
ondon
Equality, O
ctober 2006, L
ondon------tw
o panels on disability
two panels on disability
PEPDEL, Tsunami and other projects in
clude working with triparti
PEPDEL, Tsunami and other projects in
clude working with tripartite co
nstituents on issues of
te constituents on issues of
employment and disability
employment and disability
Fo
r mo
re info
rmatio
nF
or m
ore in
form
atio
n
� �ILO Web sites
ILO Web sites
http://www.ilo.org
http://www.ilo.org
http://www.ilo.org/abilityasia
http://www.ilo.org/abilityasia
