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    Knowledge Chatter

    Service Cloud Console

    Chatter Central

    Chatter Filters

    Chatter Recommendations

    Chatter Search

    Chatter Topics

    Chatter Files

    Chatter Analytics

    Chatter Email Manager

    Chatter Email Digest

    Dashboard Chatter

    Report Chatter

    Activity Chatter

    Chatter Desktop

    Welcome to the Real-Time Collaboration Cloud

    Service Cloud 2 Now with Chatter

    Article Detail API

    Build and Run Your Custom Apps on Force.c

    The Future of Customer Service

    Cloud User Interface

    Language Translation forForce.com

    Arabic & British English Support

    Record Types for PagesView State Inspector

    Sites Customizable My Profile Page

    Sites Self-Registration forPerson Accounts

    Sites URL Redirects

    Salesforce SingleSign-On

    Security Sharing Sets

    Parallel Processing forSharing Rules

    System Log Console

    Global Search

    Dynamic SLA Milestones

    Comprehensive and easy to customize, the Sales Cloud helps companies

    manage people and processes more effectively. Your reps will get the

    tools they need to build stronger relationships and close more deals.

    Managers get real-time visibility into the teams sales performance, plus

    the power to instantly make changes as the business changes.

    Sales Cloud Analytics & Forecasting

    Real-Time ReportBuilder

    Drag-and-DropDashboards

    Sales Cloud Email & Productivity

    Salesforce for Outlook

    alesforce Chatter is a new way to collaborate with people at work. Wherehe status of important projects and deals is automatically pushed to

    ouso you're always in the loop. With Chatter, its easy to know

    verything that's happening in your company. Updates on people,

    roups, documents, and your application data come in real-time feeds.

    Today, keeping customers satisfied means connecting with them

    everywhere they turn for service, whether thats the phone, email, or

    increasinglythe Internet. The Service Cloud connects you to it all: your

    call center, your Web self-service community, even social networks such

    as Facebook and Twitter. All on a single, cloud computing platform.

    Service Cloud Chatter

    Service Cloud Call CenterService Cloud Contracts & Entitlements

    Salesforce Chatter

    Service Cloud Knowledge

    Force.com Chatter Platform

    Chatter Packages Chatter Componentsfor Pages

    Build and run customized applications using the Force.com cloud

    platform. Use Force.com to extend Salesforce CRM into other areas suchas HR and financial services, tailor the application to match your business

    processes, or create a new application to address your specific needs.

    Force.com Programmable Cloud Logic

    Force.com Programmable User Interface

    Force.com Real-Time Query Optimizer

    Force.com Real-Time Web Sites

    Force.com Unlimited Real-Time Database Customizations

    Sales Cloud Opportunities & Quotes

    Quotes Template Editor

    Chatter Mobile

    Chatter Mobilefor iPhone

    Chatter Mobilefor BlackBerry

    Chatter Mobilefor iPad

    =Salesforce.com Community most-requested features

    te: Any unreleased services or features referenced in this or other public statements are not

    rently available and may not be delivered on time or at all. Customers who purchase our servicesould make the purchase decisions based upon features that a re currently available.

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    Salesforce Chatter

    CHATTER CENTRAL (Developer, Contact Manager, Group, Professional, Enterprise, & UnlimitedEditions)Your home base for Chatter

    ::Get up to speed on everything happening in your company

    ::Filter your feed to help you find important information fast

    ::See recommendations of groups to join and people to follow

    Chatter Central is your new home for Chatter, located on the Chatter tab. Here youll find your feed,Chatter Filters, and Chatter Recommendations. Because Chatter is new for many users, theres also ahelpful checklist of how to get started so you make the most of Chatter.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    CHATTER FILTERS (Developer, Contact Manager, Group, Professional, Enterprise, & UnlimitedEditions)Find targeted information fast

    ::Focus on the posts you need at any given time

    ::Use filters to sort through your feed quickly

    Chatter Filters let you filter your feed to find relevant posts, so you get the most value out of your feed.Filter posts by groups, people you follow, and records you follow to reduce noise and easily viewinformation.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    CHATTER RECOMMENDATIONS (Developer, Contact Manager, Group, Professional,

    Enterprise, & Unlimited Editions)Smart recommendations to help you collaborate with the right colleagues

    ::Find new people to follow in your company

    ::Discover valuable, relevant groups

    With Chatter Recommendations, you can now receive smart, automatic suggestions of colleagues tofollow and groups to join. Chatter recommends people based on criteria such as connections in common,

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    number of followers, and management hierarchy. Similarly, public groups are recommended based ontheir popularity and relevance to you. Chatter Recommendations use dynamic logic to help you follow theright people and join the right groups so you get the most out of Chatter.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    CHATTER SEARCH (Developer, Contact Manager, Group, Professional, Enterprise, & UnlimitedEditions)Search across every Chatter feed, file, profile, and update

    ::Find relevant information fast

    ::Get instant search results from your Chatter feed

    Winter 11 Global Search lets you search across Chatter updates, files, feeds, profiles, and comments.When you search for a keyword, the results include the full Chatter posts and comments from your feeds.Chatter Search is part of the new global search, which lets users search for keywords and returns results

    across all records, including Chatter.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    CHATTER TOPICS (Developer, Contact Manager, Group, Professional, Enterprise, & UnlimitedEditions)Use hashtags in posts to create shared topics

    ::Associate your posts with topics in your company

    ::Search for updates with common topics

    :: Find relevant topics fast

    Chatter Topics lets you associate your updates with other posts and comments on the same topic byusing a hashtag (#). By using hashtags, you create a topic link that categorizes your update so otherusers in your company can find it more easily. You can also use Chatter Search to find updates andcomments that match the Chatter topic youre looking for.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    CHATTER FILES (Developer, Contact Manager, Group, Professional, Enterprise, & Unlimited

    Editions)Store, update, and share your Chatter files in one place

    ::Upload and share files such as documents and presentations

    ::Follow files shared by coworkers and get updates on new versions

    Chatter lets you upload and share files with your entire company. Winter 11 now includes a home for allthe files you share with the Chatter Files tab. Not only can you keep track of all your shared files, but you

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    can also follow files shared by coworkers. Get automatic updates in your Chatter feed once new versionsare uploaded so you know your most important documents, presentations, and media files are always up-to-date.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    CHATTER ANALYTICS (Group, Professional, Enterprise, & Unlimited Editions)Create reports and dashboards of how your employees use Chatter

    ::Gain insight into trends in Chatter

    ::Increase visibility into how your company is using Chatter

    ::IncreaseChatter adoption

    Chatter Analytics lets you create reports and dashboards on Chatter usage in your company. You canreport on users and their followers, feeds, comments, groups, members, and group comments. This

    feature gives visibility into the major contributors and insight into how people in your company are usingChatter. Chatter Analytics also helps drive user adoption by giving admins the ability to segment Chatterusage and determine best practices and which users and groups are using Chatter effectively.Note:Automatically visible to all administrators. No setup required.[HTUBack to IndexUTH]

    CHATTER EMAIL MANAGER (Contact Manager, Group, Professional, Enterprise, & UnlimitedEditions)Tailor your Chatter email settings to receive only the information you need

    ::Never miss important updates from your Chatter feed

    ::Control your personal email notifications

    To receive updates on your feed, Chatter sends email notifications to help you stay in touch. Now you canconfigure your email notification settings through Chatter Email Manager. Choose the frequency andscope of the emails sent by Chatter. With Chatter Email Manager, you can choose whether or not youreceive an email when a colleague follows you, posts on your profile or to a group, or makes a commenton an update youve made.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    CHATTER EMAIL DIGEST (Contact Manager, Group, Professional, Enterprise, & UnlimitedEditions)Get the latest updates from your Chatter feed so you never miss a thing

    ::Catch up on the latest posts in Chatter

    ::Sit back and let Chatter push information to you

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    Get caught up on Chatter even when youre away from the application. You can now receive a daily orweekly Chatter email digest of the latest Chatter posts from your feed or feeds from groups. The ChatterEmail Digest sends the latest updates from your Chatter feed straight to your inbox, so you never miss athing. You can even configure how often you receive the Chatter Email Digest through Chatter EmailManager.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    DASHBOARD CHATTER (Group, Professional, Enterprise, & Unlimited Editions)Follow and receive updates on your top dashboard conversations

    ::Collaborate in real time around business data

    ::Gain insight and make smarter, faster decisions

    Users can now follow and get dashboard updates in their feeds. Stay tuned to discussions arounddashboard data and collaborate with colleagues. By collaborating on dashboards, users can get collective

    insight from the community to speed up and improve decision making.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    REPORT CHATTER (Group, Professional, Enterprise, & Unlimited Editions)Collaborate on your teams key reports

    ::Keep relevant conversations accessible right on the report

    ::Get updates on reports straight to your feed

    With Winter 11, conversations around report data can be captured through feeds with Report Chatter.Now you can follow reports that are important to you and get updates from colleagues straight to yourfeed. By following reports, you can collaborate with your colleagues on key business data.Note:Automatically visible to all users. No setup required.[HTUBack to IndexUTH]

    ACTIVITY CHATTER (Contact Manager, Group, Professional, Enterprise, & Unlimited Editions)Collaborate on tasks and events

    ::Stay up to date on activities across your company

    ::Gain insight and make smarter decisions

    In Winter 11, you can follow and receive updates on activities through Chatter. You can now track theprogress of important tasks and get notifications on calendar and meeting updates. Activity Chatter letsusers collaborate with colleagues on customer calls and meeting agendas right on the task or eventrecord, reducing emails and phone calls.Note:Automatically visible to all users. No setup required.

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    [HTUBack to IndexUTH]

    CHATTER DESKTOP (Compatible with Contact Manager, Group, Professional, Enterprise, &Unlimited Editions)Read your Chatter updates on your desktop

    ::Stay connected to your feed without opening a browser

    ::Get instant desktop alerts about updates and comments from your feed

    Chatter Desktop is a new way to experience and contribute to Chatter. With Chatter Desktop, you canpost updates, comments, files, and links. You can even filter your feed by group. Chatter Desktopdisplays pop-up alerts at the bottom of your screen so youre instantly notified of important updates withinyour Chatter network. Youre always connected to Chatter and in the loop with this desktop application.Note:Application download required. Feature available later this year.[HTUBack to IndexUTH]

    Chatter Mobile

    CHATTER MOBILE FOR iPHONE (Contact Manager, Group, Professional, Enterprise, &Unlimited Editions)Stay in the conversation wherever you are with Chatter for your iPhone

    ::Update your status, post comments, view files, and upload photos

    ::Follow important people in your organization and research helpful information

    ::Collaborate with team members from the road with Chatter groups

    A lot can happen when you leave the office. With Chatter for iPhone, youll stay on top of late-breakingupdates and keep co-workers informed of your activities from the road. Know immediately when recordsyoure following are updated, respond to posts on your wall, and poll the group for fast answers tocustomer questions.Note:Feature is available later this year.[HTUBack to IndexUTH]

    CHATTER MOBILE FOR BLACKBERRY (Contact Manager, Group, Professional, Enterprise, &Unlimited Editions)Stay in the conversation wherever you are with Chatter for your BlackBerry

    ::Update your status, post comments, view files, and upload photos

    ::Follow important people in your organization and research helpful information

    ::Collaborate with team members from the road with Chatter groups

    A lot can happen when you leave the office. With Chatter for BlackBerry, youll stay on top of late-breaking updates and keep co-workers informed of your activities from the road. Know immediately whenrecords youre following are updated, respond to posts on your wall, and poll the group for fast answers tocustomer questions.

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    Note:Feature is available later this year.[HTUBack to IndexUTH]

    CHATTER MOBILE FOR iPAD (Contact Manager, Group, Professional, Enterprise, & Unlimited

    Editions)Tap into mobile success with Chatter on the Apple iPad

    ::Update your status, post comments, and collaborate using the Chatter app for iPad

    ::View presentations, find and join groups, and browse profiles

    Experience the power of Chatter on the worlds most exciting tablet device the iPad from Apple. Tapphotos and records for instant hover-card views, use the pinch feature to quickly preview presentations,collapse and expand feeds, orient the screen to portrait or landscape views, and see all of your groups ata glance. Whether youre racing to appointments or kicking back at Starbucks, Chatter Mobile for iPad isthe killer app for business professionals on the go.

    Note:Feature is available later this year.[HTUBack to IndexUTH]

    Sales Cloud Email & Productivity

    SALESFORCE FOR OUTLOOK (Developer, Contact Manager, Group, Professional, Enterprise, &Unlimited Editions)Dramatically increase end-user adoption and productivity and virtually eliminate administrationwith a new Salesforce for Outlook integration

    ::Quickly synch emails with one click

    ::Keep your contacts and events synched in the background

    ::Configure your personal settings right from Salesforce

    User adoption is key to the impact of CRM on your business, especially adoption by your sales team. Thenew Salesforce for Outlook makes it effortless for sales teams to have the work they do in MicrosoftOutlookincluding emails, contacts, and calendar eventsautomatically captured in Salesforce CRM.Automatically synch contacts, events, and track emails with just one click. Plus, with administration in thecloud, setup is easy, so your reps can focus on selling.Note:Not automatically visible. Feature is available, but requires some setup.[HTUBack to IndexUTH]

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    Sales Cloud Opportunities & Quotes

    QUOTES TEMPLATE EDITOR (Developer, Professional, Enterprise, & Unlimited Editions)Easily customize your quote templates with clicks

    ::Add your own logo in seconds

    ::Format content with a built-in rich-text editor

    ::Include custom fields from accounts, opportunities, and other records

    Winter 11 gives you a new way to instantly tailor your quote templates to the needs of our business andyour customers. Customizing quote templates with your own fields, and branding has never been easier.Note:Not automatically visible. Feature is available, but requires some setup.[HTUBack to IndexUTH]

    Sales Cloud Analytics & Forecasting

    REAL-TIME REPORT BUILDER (Developer, Contact Manager, Group, Professional, Enterprise, &Unlimited Editions)Quickly create and edit reports with drag-and-drop simplicity

    ::See a preview of the final report in real time

    ::View chart previews in real time

    ::Quickly find data for your report using smart field filtering

    ::Work interactively with a sample of your live data

    Reports are a powerful way for you to measure the sales metrics that matter to your business. Typicalreport building is slow and painful and requires lots of trial and error. The real-time Report Builder makesit easy to create reports on the fly and get them right the first time. With drag-and-drop ease, you can seechanges to your reports in real time.Note:Automatically visible to all administrators. Admins must edit profiles and select between ReportWizard or Real-Time Report Builder for report creation.[HTUBack to IndexUTH]

    DRAG-AND-DROP DASHBOARDS (See note below for availability)Chart your performance with a click

    ::Create and edit dashboard charts with drag-and-drop ease

    ::View your teams dashboards on the fly

    ::Address outliers by clicking directly from dashboard charts to records

    ::Make inline edits to metric labels to personalize your dashboards

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    Visibility into top performance metrics ensures your teams success. With the new Drag-and-DropDashboards, you can build role-based dashboards in minutes. Once you create a dashboard, you canswitch user views to see your team members dashboard views. Want to drill into a specific opportunity?Just click on the data in the dashboard to go directly to the opportunity detail.Note:Viewing team dashboards is only available for Unlimited Edition customers. Inline metrics editingand drill to detail are available for Professional Edition and above. Team dashboards enabled by adminswithin the profile settings. All other features are automatically enabled.[HTUBack to IndexUTH]

    Service Cloud Chatter

    KNOWLEDGE CHATTER (Enterprise & Unlimited Editions)View Chatter discussions in published articles

    ::Foster collaboration around articles with Chatter

    ::Keep content updated and fresh

    ::Stay up to date as knowledge changes

    Salesforce.com has enhanced the ability to follow knowledge articles in Chatter. Now teams cancollaborate on published knowledge articles in real time for increased accuracy and article relevance.Readers can get a sense of the articles history, contribute comments, and see input from other readers.These updates all show up in your Chatter feed, so youre always up to date on whats happening withthe knowledge articles you follow.Note:Automatically visible to all administrators. No setup required.[HTUBack to IndexUTH]

    Service Cloud Call Center

    SERVICE CLOUD CONSOLE (Developer, Enterprise, & Unlimited Editions for the Service Cloud)Streamline customer support to boost agent productivity

    ::Shorter response times

    ::Get all the information you need through one application

    ::Streamline complex service processes

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    For customer service agents, nothing is more important than quickly finding the right information forcustomers. Now, with the next-generation Service Cloud Console, agents have an optimized screen formanaging all service and support activities with fewer clicks and less scrolling. The modern new userinterface streamlines the agent experience with new tabbed records so agents can dramatically speed upsupport, sales, and telemarketing functions without losing context inside the application.Note:Not automatically visible. Feature is available, but requires some setup.[HTUBack to IndexUTH]

    Service Cloud Contracts & Entitlements

    DYNAMIC SLA MILESTONES (Developer, Enterprise, & Unlimited Editions for the Service Cloud)Tailor service metrics based on the current state of your case

    ::Create milestones independent of case creation

    ::Customize entitlements based on case status

    Service level agreements (SLAs) are typically initiated at the time of case creation; however, sometimesunique situations require milestones be achieved at dates independent of case creation. With DynamicSLA Milestones, users can set new start time fields to create more complex support processes. Forexample, after you add a milestone to an entitlement process (support timeline), you can choose whenthe milestone starts.Note:Automatically visible to all administrators. No setup required.[HTUBack to IndexUTH]

    Service Cloud Knowledge

    ARTICLE DETAIL API (Developer, Enterprise, & Unlimited Editions for the Service Cloud)Search for articles based on view and vote counts

    ::Find articles using more search criteria

    ::View the highest-voted articles

    ::View the articles with most views

    New with Winter 11, developers have the ability to access article details such as ratings and view countsthrough the API. By building a custom search page, you can retrieve and score vote and view counts forenhanced article searching.Note:Not automatically visible. Feature is available, but requires some setup.[HTUBack to IndexUTH]

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    Force.com Chatter Platform

    CHATTER PACKAGES (Developer, Group, Professional, Enterprise, & Unlimited Editions)Add Chatter to your custom app to make it collaborative and social

    ::Create packages for your Chatter feeds

    :: Control how you distribute your Chatter apps

    With Chatter, you can bring real-time collaboration to your custom apps. New with Winter 11 ChatterPackages let you create packages of Chatter feeds to deploy in other apps. Dont worry about customersthat dont have Chatter enabledChatter Packages lets you distribute your app to customers withoutChatter as well.Note:Automatically visible to all administrators. No setup required.

    [HTUBack to IndexUTH]

    CHATTER COMPONENTS FOR PAGES (Developer, Contact Manager, Group, Professional,Enterprise, & Unlimited Editions)Easily add Chatter to your Force.com pages (Visualforce)

    ::Add Chatter to your custom pages in minutes

    :: Make your sites collaborative

    Chatter made your apps collaborativenow extend the same functionality to your custom pages. ChatterComponents for Pages makes it easy to show a feed, follow users, and even follow data right in yourForce.com (Visualforce) pages. These new components, available for all Force.com pages, reducedevelopment time and make your apps and custom pages better.Note:Not automatically visible. Feature is available, but requires some setup. Custom controllers andstandard controller extensions are not supported in Group or Professional Editions.[HTUBack to IndexUTH]

    Force.com Unlimited Real-Time Database Customizations

    CLOUD USER INTERFACE (Developer, Contact Manager, Group, Professional, Enterprise, &Unlimited Editions)

    Setup now has a fresh look and feel

    ::Enjoy aconsistent experience if youre an end user or developer

    :: Use a pleasant interface for administrative tasks

    The Cloud User Interface brings the same look of the new Salesforce user interface to the setup area,giving developers, administrators, and users a consistent experience. The new interface also makes thesetup area easier to navigate with visual indicators in the menu and expandable icons that pop.

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    Note:Automatically visible to all administrators. No setup required. [HTUBack to IndexUTH]

    Force.com Programmable User Interface

    LANGUAGE TRANSLATION FOR FORCE.COM (Developer, Enterprise, & Unlimited Editions)Translate custom apps

    ::Provide language translations for any app

    If youre using Force.com for custom apps, you can easily translate your apps with language translationfor Force.com. Now its easy to extend the reach of your custom apps across the world. Languagessupported are Serbian, Slovak, Georgian, and several English variants. Additional languages will beadded in future releases.Note:Contact salesforce.com to enable this feature.

    [HTUBack to IndexUTH]

    ARABIC & BRITISH ENGLISH SUPPORT (Developer, Enterprise, & Unlimited Editions)Extend the reach of your apps across the world

    ::Deploy Salesforce globally

    :: Enhance the library of languages for users

    Winter 11 adds two new end-user languages: Arabic and British English. End-user languages arestandard translations of standard objects, making it easy to deploy Salesforce anywhere in the world.Note:

    Contact salesforce.com to enable this feature.[HTUBack to IndexUTH]

    RECORD TYPES FOR PAGES (Developer, Group, Professional, Enterprise, & Unlimited Editions)Specify record types in your Force.com pages (Visualforce)

    ::Specify default values without code

    :: Enhance the user experience on your Force.com pages

    Want to specify default values and map picklists for input fields in Force.com (Visualforce) pages? RecordTypes for Pages lets you do that without any additional code. Just like in the declarative environment, you

    can map picklists to record types and specify page layouts dependent on profiles.

    Note:Automatically visible to all administrators. No setup required. Custom controllers and standardcontroller extensions are not supported in Group or Professional Editions.[HTUBack to IndexUTH]

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    VIEW STATE INSPECTOR (Developer, Group, Professional, Enterprise, & Unlimited Editions)Easily inspect the state held by a page

    ::Facilitate development and debugging of Force.com pages (Visualforce)

    The View State Inspector is a desirable tool for any Force.com developer. The Inspector displays the

    value and size of all objects in a view state in a separate tab, previously only available via logs. The ViewState Inspector speeds up development and eliminates the headaches of debugging.

    Note:Automatically visible to all administrators. No setup required. Custom controllers and standardcontroller extensions are not supported in Group or Professional Editions.[HTUBack to IndexUTH]

    Force.com Programmable Cloud Logic

    SYSTEM LOG CONSOLE (Developer, Enterprise, & Unlimited Editions)Tune and debug your apps and code with ease

    ::Capture execution data

    :: Maintain multiple logs

    Want to be able to step through Force.com code (Apex) and see values as they change? Or track errorsbased on level? And maintain multiple logs for each time you execute some code? The System LogConsole has a new set of functionality, guaranteed to please any developer. The System Log Consoleprovides the ability to step through the execution trace, highlighting the corresponding source code aswell as detailed panels representing profiling and stack information. The new System Log Consolesignificantly reduces time spent by developers on debugging and tuning their apps.

    Note:Automatically visible to all users. No setup required.

    [HTUBack to IndexUTH]

    Force.com Real-Time Web Sites

    SITES CUSTOMIZABLE MY PROFILE PAGE (Developer, Contact Manager, Group,Professional, Enterprise, & Unlimited Editions)Customize your profile pages

    ::Design profile pages to match your custom user interface

    :: Leverage standard profiles with a custom look and feel

    Tailor your user profiles to match the look and feel of your app or site. Sites Customizable My ProfilePage lets you overwrite the My Profile page with a custom Force.com (Visualforce) page. Its easy to getstarted with the provided sample page and Force.com code (Apex) class. Plus, keep all your profile dataaligned and clean by synchronizing the user fields with associated contact fields.

    Note:Automatically visible to all administrators. No setup required.[HTUBack to IndexUTH]

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    SITES SELF-REGISTRATION FOR PERSON ACCOUNTS (Developer, Enterprise, &Unlimited Editions)Empower users to register themselves on your site

    ::Give users the ability to create accounts

    :: Scale your portal to all your customers through self-service

    Sites Self-Registration lets users visit your site, register their accounts, and get started with the valuablecustomer information provided on your portal. Behind the scenes, registration is achieved through a newApex method, createPersonAccountPortalUser, which creates a new person account.Note:Not automatically visible. Feature is available, but requires some setup.[HTUBack to IndexUTH]

    SITES URL REDIRECTS (Developer, Enterprise, & Unlimited Editions)Keep your URLs clean and your content current

    ::Preserve search engine ranking for pages that have moved

    :: Redirect visitors to current content

    Sites URL Redirects lets you make sure that every visitor to your site is directed to current contentwhether theyre coming from old links or trying to access content that has moved. As your Web siteevolves, you wont lose visitors to old links, and you can maintain search engine ranking for popularURLs.Note:Automatically visible to all administrators. No setup required.[HTUBack to IndexUTH]

    SALESFORCE SINGLE SIGN-ON (Developer, Contact Manager, Group, Professional, Enterprise,& Unlimited Editions)One login for Salesforce and non-Salesforce apps

    ::Easily integrate Salesforce with third-party apps

    :: Provide a fluid experience for your users

    Salesforce Single Sign-On makes it possible for users to have a complete view of all your company data,whether its in Salesforce or a third-party app. By implementing SAML 2.0, the integration is secure,transparent, and can be accessed with a single authentication. Salesforce Single Sign-On isnt onlybeneficial to end usersit also improves the developer experience by providing easy access to our APIsfrom a variety of platforms. Integrating with code running on third-party platforms has never been easier,

    or more secure.

    Note:Not automatically visible. Feature is available, but requires some setup.[HTUBack to IndexUTH]

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