Winona Health - Healthy Connections Winter 2006

8/14/2019 Winona Health - Healthy Connections Winter 2006

1/12

Winter 2006

Inside the building project

High tech surgical suitesincrease options close to home

Physician Clinics serve

community needs


2/12

Healthy Connections is published

quarterly by Winona Health to provideyou with information about health,

wellness and the many resources avail-

able to you, close to home. Sending you

Healthy Connections is another example

of how were striving to fulfill our

mission: Winona Health is devoted to

improving the health and well-being of

our family, friends and neighbors.

We welcome your questions, suggestions

or comments about Winona Health andthis publication. Please contact:

Loretta Bronson

Chief Communication Officer

507.457.4116

Michelle Foerster

Graphics and Web Content Specialist

507.457.4136

Jennifer Olson

Community Relations Specialist

507.457.4161

Karen Sibenaller

Marketing Communication Coordinator

507.457.4157

In this issue...2 From the President/CEO

3 Physician Clinics

5 Managing your health

6 Inside the building project

8 Surgical services close to home10 Notes and recognition

12 Calendar

On the cover: Surgical patient Ann

Merchlewitz is pictured with (clockwise

from left) Heather Wagner, RN, Sandy

Stiever, RN, Troy Shelton, MD, and

Sandy Nortung, CRNA.

Welcome toHealthy ConnectionsFrom the President/CEO

Every year thousands of our family, friends and

neighbors access healthcare services at WinonaHealth. The highest entry point into our healthcare

system is through the Emergency Department (ED).

With almost 18,000 visits each year, the ED is the

front door to Winona Health.

Since moving to Winona, I have heard stories of

dissatisfaction relating to Emergency Room visits 10

or 15 or 20 years ago. The dissatisfaction was not with clinical care, but with inefficient

processes that were not patient centered. I understand how negative experiences set the

tone for relationships and impact future decision-making: We make decisions based on

value, confidence and customer care. But I also know that, in Winona, the healthcareservices of 10, 15 and 20 years ago are not the healthcare services of today.

In 2006 one of our top goalsfor all 900 staff membersis to improve patient satisfac

tion with our Emergency Department services. Well continue our focus on improving

the many processes that impact our ED patients, from triage through discharge, to ensur

high quality, effective, patient-centered care. And you will be our judge!

One way we are improving ED services is by remodeling our triage and admitting areas.

We ask for your patience as we complete this project. The remodel is in direct response t

patient feedback, and ultimately, it will result in better patient services.

It also is important for you to know that we have five full-time, board-certified physician

in the Emergency Department with additional physician staffing during high volume

times. Our ED physicians have expertise in emergency, family and internal medicine as

well as pediatrics. Along with terrific support from the primary care and specialty

physicians practicing in Winona, these physicians provide exceptional care. Last October

we opened our weekend Urgent Care Clinic to provide you with an ED alternative at

times when local clinics are not open, and customer feedback is very positive.

Much has changed at Winona Health in the past several years, but one thing has not

changed: our commitment to providing exceptional healthcare to this community. We

invite you to give us a try whether its in our ED or one of our clinics, assisted living

facilities or other services. At Winona Health, you our family, friends, and neighbors

remain the focus of all we do.

Rachelle Schultz

President/CEO

2 Healthy Connections ~ Winter 2006


3/12

Physician Clinics increase access

Healthy Connections ~ Winter 2006 3

Community members appreciate having local urgent care

services. They got us in and out so fastthe staff was

extremely friendly and efficient, one patient wrote. Added

another, We received the service needed and were thankful

that you were open when we needed help.

Urgent Care Clinic hours are Saturday from noon until 8 p.m.

and Sunday from 10 a.m. until 7 p.m. For more information,

call 507.474.7830.

Mental Health Services

People may be reluctant to seek help for mental health issues,

but once they do, they can begin their journey on the path to

wellness, said Betsy Rowekamp, Certified Psychiatric Nurse

serving Winona Healths Mental Health Services (WHMHS).

WHMHS staff provides a wide range of services, including psy-chiatric evaluation, counseling and depression screening. Cullen

Schwemer, MD, serves as medical director for Mental Health

Services. He is certified by the American Board of Psychiatry

and Neurology. Mark Bronson, LICSW, mental health therapist,

has nearly 30 years experience in the mental health field.

For more information or to make a confidential appointment

with a caring professional, call WHMHS, 507.454.2606.

Marc Molis, MD, sees patients at Winona Healths Urgent

Care Clinic and at Rushford Clinic.

Christina Friederichs, director of Physician Clinics, in an

Urgent Care Clinic exam room.

Winona Healths vision is to create an exceptional health-

care organization designed to meet the current and

emerging healthcare needs of our community. Our new week-

end Urgent Care Clinic is an example of how we are working to

fulfill the communitys needs. said Christina Friederichs,

Winona Healths director of Physician Clinics.

Urgent Care Clinic

Winona Healths Urgent Care Clinic is open Saturdays and

Sundays. Its staff welcome walk-ins, though you may call

ahead, for minor injuries or illnesses that typically would be

treated by your primary care provider.

Marc Molis, MD, serves as medical director for the Urgent

Care Clinic. Other local physicians and mid-level practition-

ers also serve patients, with Winona Health providing lab and

radiology services when necessary.

The Urgent Care Clinic is connected to the communitys

Electronic Medical Record (EMR), so a patients primary care

provider has access to all tests and diagnoses made at the clinic.

It also participates with all local insurance plans and accepts

specified co-pays and files insurance claims.

Continued on page 4.


4/124 Healthy Connections ~ Winter 2006

Linda Runstrom,NP, has been a Nurse Practitioner for more

than 20 years and enjoys serving families at the Rushford Clinic.

Allergy & Asthma Clinic

There was a definite need for allergy services in the Winona

area, said Terry Donnal, MD. Im pleased to be able to

evaluate and treat a broad range of allergies and asthma with

customized plans for individuals of all ages.

Winona Health opened the Allergy & Asthma Clinic in the

summer of 2004. Since then, Dr. Donnal has been helping

people who suffer from mild to severe asthma or allergies

find relief.

Ive been very impressed with having this specialized

service right here in Winona, said John Pereda, patient.

Dr. Donnal has been very helpful and he thoroughly answers

all my questions.

Dr. Donnal is a board-certified family practice physician withspecial training in allergies and asthma. He has served as the

Chief of Allergies and Immunizations at the Fairchild Air Force

Base in Washington. To make an appointment with Dr. Donnal

at the Allergy & Asthma Clinic, call 507.474.7830.

Occupational Health Clinic

Our goal is to provide businesses with services and informa-

tion to improve their employees health and ultimately reduce

their overall costs, said Marc Molis, MD, medical director for

Winona Healths Occupational Health Clinic.

This clinic treats work-related illnesses and injuries; conductsvarious health screenings and wellness services including flu

shot clinics, immunizations and customized health fairs; and

helps businesses comply with Occupational Safety and Health

Administration (OSHA) requirements.

For more information about services offered by Winona

Healths Occupational Health Clinic staff, call 507.457.7830.

Rushford Clinic

We are so fortunate to have this clinic and healthcare staff

in the Rushford community, wrote one patient of WinonasHealths Rushford Clinic. This Rushford, Minnesota clinic has

served the primary healthcare needs of individuals and families

for more than 40 years and has been an affiliate of Winona

Health since 1996.

Healthcare providers serving the Rushford area include Marc

Molis, MD, family medicine; Robert Breitenbach, MD, family

medicine; Carmen Scudiero, MD, internal medicine; and Linda

Runstrom, nurse practitioner.

The clinic offers evening hours on Monday and Wednesday andmorning hours on Saturday for urgent care. To make an

appointment, call 507.864.7726.

With the exception of the Rushford Clinic in

Rushford, Minnesota,Winona Health Physician

Clinics are located in the Parkview Office Building

adjacent to Community Memorial Hospital on

Mankato Avenue in Winona.

Terry Donnal, MD, examines the results of John Peredas skin

test at the Allergy & Asthma Clinic.

Continued from page 3.


5/12

Were committed to staying at the forefront of

technology to improve patient care and to offer

convenience to those interested in taking increased control of

their own health, said Janice Turek, RN, e-Health specialist

at Winona Health.

Winonas Health Online (WHOL) is a free web service

designed to help individuals manage their health-related

information and enhance communication with their

healthcare providers.

After becoming a registered and validated WHOL user,

those seeking care at Family Medicine and Rushford Clinic

have the option of completing health inventories at their

convenience, prior to a scheduled doctors appointment,

explained Turek. That way, they dont have to arrive at an

appointment early to complete paperwork, and medical staff

can spend more time on the physical exam and answering

questions rather than gathering background information

during the office visit.


Winonas Health Online

To learn more about Winonas Health Online or Personal Health Records, visit winonahealth.org,

or call Janice Turek,Winona Healths e-Health specialist at 507.457.4543.

A major WHOL enhancement

expected early in 2006 will allow

people receiving healthcare services

at Community Memorial Hospital,

Winona Clinic, Family Medicine

and Rushford Clinic to have a direct

view into parts of their Electronic

Medical Record, including lab

results and records of allergies,

immunizations, and medications.

Information will be accessible to the

individual through a secure, password-protected system.

For further convenience, some Winona area pharmacies offer

electronic refill requests through Winonas Health Online.

Technology can never replace personal care and service, but

for our increasingly tech-savvy community, it can increase

efficiency and add convenience for those who are interested

in using its power to their advantage, concluded Turek.

Evolving technology helps you manage your health

Create a Personal Health Recordits free!

Individuals can use Winonas Health Online (WHOL) to create a Personal Health Record (PHR)

no matter where they receive healthcare services.

A Personal Health Record is a collection of information about an individuals health

or the health of someone theyre caring for (such as a child or parent), that can be

easily updated when necessary. Each individual has secure access to his/her record

and can determine who else has the right to access that information.

Information in a PHR can include basic information such as name, birthdate, social security number, health insurance numbers, andemergency contacts, along with more detailed information such as current medications, living wills, advance directives, known

allergiesany information an individual chooses to include. Parents can create PHRs for children under 18, so they have an easily

accessible place to record health information, such as immunization dates for school forms.

Janice Turek, RN


6/126 Healthy Connections ~ Winter 2006

Inside the Winona Health building project, things are

really taking shape, said Rachelle Schultz, Winona Health

president/CEO. The $32-million building project includes

funding for state-of-the-art medical technology to provide

Winona physicians with tools beyond those of most other

healthcare facilities.

Winona Healths Diagnostic Center is expanding into the

new building. The communitys new permanent Magnetic

Resonance Imaging (MRI) unit was delivered at the end of

September and became fully functional in November. Now

instead of having MRI services available locally only two

days per week, this critical diagnostic tool is available

throughout the week.

The new unit is unlike any other in our region. The shorter,

wider barrel makes the experience more comfortable for peopleprone to claustrophobia. And new technology makes this partic-

ular unit significantly quieter than any other, noted Ann Baker,

Winona Healths director of radiology services.

MRI units are used for scanning the head, spinal canal, knees

and other joints. They provide the clearest picture inside the

body, from any angle, to detect disease and pinpoint potential

health issues.

Winona now has the latest and greatest MRI technology

available, said Stan Schliep, Winona Healths lead MRI

technologist. Schliep has more than 10 years experience in the

field and hes excited to offer area residents increased access

to MRI capabilities.

Increased efficiency in the Emergency Department

Winona Health physicians and staff served almost 18,000 people

in the Emergency Department in 2005. Whether a person comes

in with chest pains, a sick child, or an injury caused by an acci-

dent, Bev Speltz, RN, Winona Healths director of Emergency

Services, knows that outstanding emergency care is important to

COUNTDOWN TO SPRING

Winona Health will open its new

Outpatient Diagnostic Center and

welcome the Winona Clinic to the

medical office building in April.

The building project,which began in

November 2004, will be completed thi

spring. Mark your calendar and plan to

join us for the Building Dedication

Celebration on May 21, 2006.

This project is a wonderful asset

to Winona and the

surrounding area.

Dave Binius

Winona Health board member

A look inside the building project


7/12

Family Medicine of Winona, another

independent physician clinic, will

continue to serve the community in

the Parkview Office Building

adjacent to Community Memorial

Hospital and Parkview Pharmacy.

Both independent clinics and

Winona Health have already

collaborated to share a common

Electronic Medical Record for the

purpose of enhancing patient care,

and now they also will provide

services on the same campusmaking healthcare even

more convenient for area residents.

Dave Binius, Winona Health board member, noted, Thisproject is a wonderful

asset to Winona and the

surrounding area. The

addition of state-of-the-

art equipment, other

building improvements

and the Winona Clinic

moving to this new

facility are great steps

forward for health

services in our area.The added parking and

proximity of services on

one campus will make

healthcare in Winona

more convenient for

patients.

area families. We understand that no one wants to make a trip to

the Emergency Department: Theres really no convenient time for

illness or injury to occur. But we want people in our area to know

that in the ED, were prepared to provide outstanding care.

In November of 2004, in the

initial stage of Winona

Healths building project, the

helipad was relocated to

Community Memorial

Hospitals roof, leading to

increased safety and efficiency

for patients requiring transfer

to tertiary care centers. In addi-

tion, staff collaborated with theareas major tertiary centers to

develop heart attack protocols

ensuring the best possible

outcome for each patient.

Now, Emergency Department

entry renovation is underway.

Renovation of the hospitals

Emergency Department

entrance and admitting area will improve the admitting process

for patients and their families, said Keith Kulas, Winona Healthadmitting supervisor. By providing a separate admitting area for

people needing emergency services, we hope to make the regis-

tration process faster and more comfortable for everyone.

Collaboration puts priority on serving the community

Winona Clinic, an independent physician clinic, will move its

practice to the Winona Health campus in April. The clinic will

occupy about 52,000 square feet of the medical office building.


Having the majority of community physicians on

one campus will facilitate more effective

communication and teamwork. The ED remodeling

will improve our flow and, I believe,

translate to more efficient care and

improved patient satisfaction.

Brett Whyte, MD

Stan Schliep, lead MRI technologist,works with Winona Health's

permanent MRI unit which features a wider barrel and quieter

operation for increased patient comfort.

Weve found new ways to improve flow

in the ED that will be

incorporated even after

the project is complete.

Eleanor Evenson, RN,CCRN


8/12

At Community Memorial Hospital, surgery patientsreceive a high standard of care delivered in acommunity atmosphere, noted Tom Smart, nurse anesthetist.

All of us on staff are excited that our building project includes

state-of-the-art surgical suites with the latest in technology. It

helps us deliver exceptional surgical services close to home.

Former surgical patient Wendy Brommerich noted the changes

occurring at CMH: Over the past few years, Ive noticed

changes that have made Community Memorial Hospital a better

place to visit. Now, with the new improvements, its even better

yet. Im really excited to have more options available in Winona

and not to have to travel out of town for healthcare.

New technology enhanced by personalized care

Kris Cichon, director of Surgical and Anesthesia Services,explained CMHs new capabilities: The new technology in our

surgical suites enhances patient safety and staff efficiency. For

example, we can view x-ray and CT images digitally from each

operating room. Surgical equipment is suspended on booms,

which keeps the floor free of equipment and cords while

optimizing work flow for surgeons and surgical staff.

This new equipment and technology is part of Winona Healths

building project that includes four new surgical suites, a minor

procedure room, an endoscopy suite and a family lounge. CMH

existing surgical area will be renovated to include 18 pre-opera-

tive rooms, four recovery room bays and an operating room suite

The new surgical suites and their technology are outstanding,

Cichon said. This new facility and equipment, coupled with our

staffs commitment to making each persons experience a positiv

one, make Winona Health an excellent choice for surgical care.

Brommerich would agree. During my surgery, the nurses and

staff were excellent. They put me at ease and answered all my

questions, she noted. They took great care of me and kept m

husband well informed throughout my surgery.

Ann Merchlewitz, also a former CMH surgical patient, added,

Everyone from my doctor to the anesthetist and all the nurses

were so good about clearly explaining my options and taking the

time to answer my questions. The staff also was concerned that I

give myself enough time to fully recuperate before returning to

workand they were right when they told me how long Id need


Raising the bar on surgical services

Nancy Schneider, RN, Tom Smart, CRNA, and Tricia Justin, LPN (left to right), perform a mock surgery during a community tour.

For information about surgical services, talk with your primary care provider or call, 507.494.7375.

To learn about surgical procedures available at Winona Health, visit winonahealth.org.

FROM THE COVER


9/12

General Surgeons

Matthew Broghammer, DO,

attended medical school at Michigan

State University-Genesye Regional

Medical Center in Grand Blanc,

Michigan, and completed his

residency at Mount Clemens General

Hospital Mount Clemens, Michigan.

Suzanne Jelense, MD, received

her degree from Marquette Medical

College of Wisconsin and completed

her residency at St. Pauls Ramsey

Hospital.

J. David Rowekamp, MD, attended

medical school at Loyola University

in Chicago and completed his

residency at Naval Hospital in

Portsmith, Virginia.

Todd Tamlyn, MD, attended

medical school at the University of

North Dakota School of Medicine in

Grand Forks, North Dakota and com-

pleted his residency at Akron General

Medical Center in Akron, Ohio.


Obstetrics/Gynecology

Scott Birdsall, MD, attended med-

ical school at the University of Iowa

College of Medicine in Iowa City

and completed his residency at

Valley Medical Center in Fresno,

California.

Troy Shelton, MD, attended medical

school at the University of Colorado

Health Science Center School of

Medicine in Denver and completed

his residency at University of Arizona

in Tucson.

Orthopaedics/Sports Medicine

Richard Romeyn, MD, attended

Wayne State University School of

Medicine in Detroit and completed

his residency in Orthopaedic Surgery

at William Beaumont Hospital in

Royal Oak, Michigan.

Specialty Surgeons

In addition, several surgeons in specialties including ophthal-

mology; ear, nose and throat; podiatry; and dentistry have

surgical privileges at Community Memorial Hospital (CMH).

Talented surgeons serving the communityLast year 70 percent of surgeries performed at Community Memorial Hospital were outpatient procedures and 25 percent were

minimally invasive, laparoscopic procedures. Our talented surgeons offer a broad range of services, said Kris Cichon, director

of Surgical and Anesthesia Services. These surgeons, teamed with healthcare professionals in our Surgical Services

Department, provide outstanding care.


10/12

Community comments


We would like to thank all the Winona Health staff members

for their support and help through my mothers illness and

death. Many of us do not realize what a great team of people

exist throughout the organization. They are truly a service

first and caring group.

Dick Gaffron

I spent a week in your hospital with a mild heart attack.

Being from out of town, it was very scary, but I need to let

you know how wonderful Dr. Rebecca Lossen and all the

people in the ER were. When they took me to ICU, the

nurses were just wonderful. I really needed to tell you what

a great staff you have.

Dyann Cierzan

A big thanks for all the wonderful care while I was there.

It was a blessing to have professionals like you in charge

of my recovery.

Marlene Hamsey

Volunteers provide resourcesand opportunities

The Winona Health Auxiliary is an organization of volunteers wh

contributed more than 28,000 hours of service to Winona Health

in 2005and they have more of the same planned in 2006!

Winona Health volunteers love

showcasing our excellent healthcarefacilities, noted Fran Edstrom,

Auxiliary president, at the groups

annual meeting. We will continue

to appeal to the public through our

successful fundraisers, and this year

are planning a new event.

On the first Saturday in May, the

Auxiliary will participate in the

100-mile, two-state garage sale by

holding a sale in the Winona Healthparking ramp. Other events include

Holiday Happiness, the Birthday Ball, and the Victorian Tea.

President Fran Edstrom is joined on the Auxiliarys executive

team by President-Elect Julieanne Schwemer, Vice President

Edna Loughlin, Secretary Jennie Rafferty, Treasurer Kathy

Turner, Asst. Treasurer Kim Schwab, and Past-President David

Forest. For more information, visit winonahealth.org or call

Autumn Herber, volunteer coordinator, at 507.457.4394.

Community comments about Winona Healths

weekend Urgent Care Clinic

I was very impressed with the service.

Everyone was very nice and helpful

a great service in the community!

A very smooth operation. Keep up the good work!

Dr. [Carlos] Morales and the staff were very

thorough and professional.

Were lucky to have this service here in Winona.

Excellent staff and attention!

Fran Edstrom 2006 Auxil

president and David Fore

2005 president, at the ann

meeting in January.New parents Sarah and Erick Baumgart with Alyssa Mary.

Born at Community Memorial Hospital January 1, 2006 at

8:57 am, Alyssa was Winona's New Years Baby.

Our son Erick and his wife Sarah had the first baby born in

2006. I would like to comment on how we all were so well

taken care of by the OB staff during the time they were there.

What great people you have working there. My wife Mary

and I just thank you so much for great care and everyone was

so polite and courteous.

Steve Baumgart


11/12


Services

Allergy & Asthma Clinic

Alzheimers Care

Assisted Living Facilities

Dialysis

Emergency Care

Family Birth Center

Home Health Care

Hospice Care

Laboratory

Long term Care

Medical Services

Mental Health Services - Inpatient/Outpatie

Nutrition & Diabetes Education

Occupational Health

Parkview Pharmacy

Radiology

Rehabilitation Services

Respiratory Care

Rushford Clinic

Sleep Lab

Sports Medicine

Surgery - Inpatient/Outpatient

Urgent Care (weekends)

For more information:

507.454 3650

winonahealth.org

New FacesWinona Health welcomes the following new physicians.

Joan Krueger, MD, Pediatrician, Winona Clinic

Dr. Krueger graduated from the College of St. Benedict inSt. Joseph, Minnesota and from the St. Louis University

Medical School in St. Louis, Missouri. She completed her

residency at the University of Iowa.

Ehab Michael, MD, Internal Medicine, Winona Clinic

Dr. Michael graduated from Ain Shams Faculty of

Medicine in Cairo, Egypt and completed his Internal

Medicine residency at the University of South Dakota

School of Medicine. In addition, he has completed aPediatrics residency at Interfaith Medical Center in

Brooklyn, New York.

Allen Schawe, MD, Family Practice,

Winona Health Urgent Care

Dr. Schawe is a board-certified Family Practice physician

who graduated from the SUNY Health Sciences Center in

Syracuse, New York and completed his residency at the

University of Wisconsin in Madison. Dr. Schawe also

serves as an urgent care physician at a healthcare facilityin La Crosse, Wisconsin.

Edward Malone, MD, Family Practice,

Family Medicine of Winona

Dr. Malone graduated from Rush Medical College in

Chicago and completed his Family Practice residency

at St. Francis-Mayo Family Practice Residency in

La Crosse, Wisconsin.

A healthy change at Winona Health

To provide patients, residents and their families a healthier environment, Winona

Health campuses became tobacco-free zones on January 1, 2006. Help is available

for those who would like to kick the tobacco habit. For information about Winona

Healths smoking cessation classes and workshops, call 507.457.4491. The next

class begins April 6, and the cost is $30 per person.


12/12

For a complete calendar of events, and for

more information about our services and

programs, please visit our website:

winonahealth.org.

We welcome your questions and comments.

Alzheimers Support Group

Second Wednesday of every month, 6-7 pm

Community Memorial Hospital

Parkview Conference Room

Call 507.457.4560

Breastfeeding Class

February 2 or April 6, 6:30-8:30 pm

Lake Winona Manor Classroom

$10 per participant/couple

Call 507.457.4491

Childbirth Education Class

6-week course, 6:30-8:30 pm

February 6-March 13;, March 7-April 11 or

April 3-May 8


B.A. Miller Auditorium

Call 507.457.4491

Childbirth Experience Weekend Class

February 17, 6-8 pm

February 18, 8 am-3 pm



Registration required. Call 507.457.4491

Grief Support Group

2nd Wednesday each month, 3:30-5 pm

Watkins Manor Parlor

Call 507.457.4468

Healthcare CPR Recertification

4-hour course

February 15, 5-9 pm

February 16, 7:30-11:30 am

March 16 or 28, 7:30-11:30 am

April 20, 7:30-11:30 am



Registration required, $30

Call 507.457.4491

Healthcare CPR Certification (First time

2-night course, 5-9 pm

February 22-23



Registration required, $40

Call 507.457.4491

Prostate Cancer Support Group

First Monday of the month, 7-9 pm


Parkview Conference Room

Call 507.457.4491

EVENTS, CLASSES & SUPPORT GROUPS

Nonprofit Org

U.S. Postage

PAID

Winona, MN

Permit No.72855 Mankato Ave.

Winona, MN 55987

Save the Date!

Building Dedication Celebration

Sunday, May 21, 12:30 pm program, 1:30 tours, light appetizers and a KidsHealth fair.

Watch for more information.

Winona Health - Healthy Connections Winter 2006

Documents

Transcript of Winona Health - Healthy Connections Winter 2006