Wilbrink Nynke, CSO, Nederlands Presentation of Best Practice for Active Aging - 6th Patients...

7/31/2019 Wilbrink Nynke, CSO, Nederlands Presentation of Best Practice for Active Aging - 6th Patients Rights Day

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A firm clients' perspectivein the National Care for the Elderly

Program

Nynke Wilbrink, CSOThe Netherlands


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Grant program of 80 million Euros

Commissioned by the ministry of Health,Welfare and Sports

ZonMw provides the grants and directs theprogram

Aimed at improving care for and wellbeing of(the most vulnerable) senior citizens

Needs of senior citizens are leading

National Care for the Elderly Program(NCEP)


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Improving care and wellbeing 8 regional networks: academic

hospitals, GPs, homes for the

elderly, local councils, healthinsurers, welfare organisations,senior citizens organisations, etc,etc..

Partners in the networks developprojects which they submit in thegrand programme

58 projects are approved and havestarted


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Senior citizens are in the lead ! (?)

Why?Real improvements are only possiblewhen they suit the needs of the personthey are aimed at. Seniors themselvesknow best what they need.

How?

Participation of senior citizens in thenetworks and projects is madecompulsory to be eligible for fundingof the network and the projects


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Elderly delegations

10-20 senior citizens per network

Mostly an advising role Some delegations have veto rights to

approve or disapprove projects


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Id like to introduce


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Supporting the senior citizens inthe networks

CSO project: a firm clients perspective:

Aimed at empowering senior citizens in the networks

How?

Community of learning

Handbook

Workshops Vision document: care and wellbeing in 2025 from the senior

citizens perspective

Master class client participation for researchers

Book with good practices op partnerships in projects

Partnership model and partnership scan


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Is client participation in theNCEP a best practice?

Yes and no

Lets reflect!


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Succes:1. In all networks client participation has taken

shape

2. In all projects client participation has takenshape

3. Some projects are initiated by senior citizens

4. It has become more naturally to involve senior

citizens themselves in projects.5. As a result of that the focus within the program

has shifted from medical orientated projects tomore wellbeing orientated projects

6.


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Lessons learned

Client participation is a complex process!

Who is participating? From reactive to proactive

Time is essential

Attitude towards participation

Knowledge of participation

Role of the grant provider is very important


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Conclusion:

Within the NCEP senior citizens have

had an important role Client participation is a learning process

for everyone involved

Partnerships between the elderly andprofessionals can be a joy and be veryinspiring


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Thank you!


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Cycle within the networks1. Collecting needs of

the senior citizens

2. Prioritising

3. Developing projects

4.Obtaining financing

5. Carry out projects

6. Disseminate andimplement knowledge

and new methods

Wilbrink Nynke, CSO, Nederlands Presentation of Best Practice for Active Aging - 6th Patients...

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