Why Managers Struggle To Lead
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Transcript of Why Managers Struggle To Lead
Why Managers Can’t LeadWelcome to Struggle
to
• Played for Barry Switzer at OU… back in the day!• High School Teacher For 15 Years• 1998 Teacher of the Year• 1999, 2000, 2001 Missouri State Coach of the Year• Executive Director for 10 years at Shepherd’s Fold
Ranch• Mentor and Executive Coach with The Leadership
Initiative
WHO IS THIS GUY?
The path from Punk to Profits will require ACTION!!
86% of business and HR leaders believe they do not have an adequate leadership pipeline. Forbes, March 15, 2014
61% of leaders reported feeling overwhelmed by complexity.Lumesse, 2014
52% of C-Level Leaders do not think their direct reports have the skills to assume greater leadership roles in the company. Deloitte Survey, Oct 2014
78% of employees disengaged at work. Gallup Poll, January 2014
“It’s hard to be aggressive when you’re confused.”
Vince Lombardi
1. I don’t have any problem getting my team to follow me.
2. There is a high level of trust within our team.
3. I need help getting my team to follow me.
FUN WITH SELF-EVALUATION FORMS*Note-taking devices
Rate yourself on a scale from 1 to 10, with 10 being the highest in the following 3 areas:
What topic would you like to know more about?• Leadership• Team Building• Business Development• Personal Development
The $100,000 Hour of Power?According to research conducted
by the Harvard Business School (documented in the book, The Service Profit Chain) a 5% increase in customer loyalty could produce profit increase from 25% to 85%.“We had a HUGE WIN this week! We made ONE DECISION that, over the next 6 months will save us $122,000!! Thank you for inspiring us to lead our company, Clay.” Bob and Pam Hogrefe, Access Optics
According Organizations that increase practices related to engagement by just 10% increased profits by an average of $2400 per employee per year. The Work Foundation
TODAY’S “3” GOALS1. Explain the #1 reason why managers
fail in leadership2. Equip you with one action step to help
you avoid THE COMMON MISTAKE MOST COMPANIES MAKE
3. Add $100,000 of value to your business and your life!
57% of leaders learned their leadership skills through trial and error.Bersin & Associates,, National HR Consulting Company
Let The HUNT Begin!TEXT ME!
918-798-0852
QUESTION Why do managers have such a hard
time leading?
PRINCIPLE #1
“I was a business owner spending over 40 hours each week doing minimum wage work. Now I’ve cut that down to 15! I have found an extra 25 hours a week to focus ON my business!”
Ann, The Overcoming Business Owner
“Nothing Grows Until YOU do.”
Lee Cockerell, Disney Resorts
Production Mindset Principle - How you see the work getting done will determine how much work you are able to accomplish.
THE MINDSET VILLANS!
If you want it done right…
PRODUCTION MINDSET PYRAMID
Sucking Customer
Contributing Worker
Confident Team Builder
Efficient Manager
Effective Leader
The Making Of A Leadership Mindset
(A Story)1. THE
CONTRIBUTING WORKER!
“There’s no substitute for hard work.”
Thomas Edison, the man who invented the light
bulb
“I thought I was a strong leader. After spending just a month with Clay, I realize I was a strong WORKER that struggled with LEADERSHIP.”
Ann, An Overwhelmed Business Owner
“Someone has to do it.”“If you want it done right…”“It’s common sense…”“Move out of the way and let…”
ISOLATE
• Able to SEE problems and uses people to SOLVE them!
• Motivates People To Follow
• Builds Relationships & TeamDRAW PEOPLE
TOGETHER
2. THE CONFIDENT TEAM BUILDER
“50% of 7,200 adults surveyed left a job to “get away from their
manager.” Fortune Magazine, April2, 2015 – Half of us have quit a job because of a bad boss.
“The two main problems we have are too much to do and not enough time to do it.”
Ann, overworked business owner
Tony HsiehFounder of Zappos
3. THE MANAGER
“Efficiency is doing things
right; effectiveness is
doing RIGHT THINGS.”
“80% of employees find it very
annoying when a manager doesn’t trust or empower
them.”Inc.com, June 16, 2014 – Top 5 Reasons Employees Leave Their Jobs
Entrepreneur Magazine • Able to delegate tasks to
others to increase production!
• Develops systems to maintain consistency of THINGS
• Implements plans • Confronts deviation
from the planThey Oversee Accountable Production From Others
Solving the Micro-Management issue!
4. THE LEADER• Inspiring• Respected• Confident Plan of
ActionPassionately Leads ACTION To Fulfill the
VISION!
“Administration without Vision is
Frustration.”
Don Staires, visionary and my day!
48Percent of workers that said they felt inspired by their Manager to do their best work.
If you want it done right…
PRODUCTION MINDSET PYRAMID
Sucking Customer
Contributing Worker
Confident Team Builder
Efficient Manager
Effective Leader
8 STEPS TO CREATE TEAM PLAYERS
Brady on Gronk – “Nobody works
harder than him.”
Do you have followers
or subordinates?
Real leaders understand the Law of Buy In. People will buy-in to the leader before they buy-in to the plan!
1. Know your vision!
2. Know the vision of your team members!
98% of employees will fail to be engaged when managers give little or no feedback.Business2Community.com, Oct 7, 2014
Pizza Shop - inexperience
3. Confirm Alignment (Unity)
4. Invite them to join you.
69% of employees say they would work harder if they felt their efforts were better recognized.The Social Workplace, Aug. 8, 2010
“A coach must never forget that he is a leader and not merely a person with authority.” Bobby Bowden, 2nd Winning Coach in College Football
Optics Company – Poorly Trained
5. Resist with Doubt
6. Communicate requirements to reach their goals. “If what you have done
yesterday still looks big to you, you haven’t done much today.” Mike Krzyzewski, All time winningest D1 basketball coach.
Business2Community.com, Oct. 7, 2014
43% of highly engaged employees received feedback at least once a week, compared to only 18% of employees with low engagement.
Property Mgmt. – Hired Poorly
7. Get Buy In and Commitment (verbal)
8. Accountability with their signature (written)
“We don’t have to have superstars to win championships. All we have to have to do is learn to rise to every occasion, give our best effort and make those around us better as we do it.” John Wooden, winner of 10 NCAA Championships!Companies with engaged employees
outperform the competition by 202%! Gallup – How employee engagement drives growth
Marketing – Stubborn/Resistant
ACTION STEPS!1. Make a $100,000 Decision!!!!2. Commit to Grow In My Leadership
Mindset.3. Identify The Mindsets On My Team.4. Read A Book On “The Next Level”.5. Identify ONE Person To Develop As
A Team Player.6. Walk through the 8 steps with an
employee7. Get The Book! Share With Your
Team!8. Get A Yoda!
LET’S GROW TOGETHERDon’t Be Part Of The 90% That
Wait…TAKE ACTION TODAY!
$15 Book - $5 Goes To Support The Mentoring Project
STEP 1LEAVE SPEAKER
EVALUATION FORM AT YOUR SEAT
STEP 2TAKE YOUR NOTES WITH YOU = TOP SHEET – “Fold
it and tuck it in your pocket”
STEP 3SCHEDULE A TIME TO
IMPLEMENT YOUR ACTION STEP
“ACTION IS THE REAL MEASURE OF INTELLIGENCE.”– NAPOLEON HILL (Famed success writer and fan of taking action)
“Your life gets better when you do!”
So Go…Live A Better Life
& Make A Bigger
Paycheck!
THANKS FOR BEING AWESOME!
Clay StairesCoach, Speaker, Author918-798-0852www.claystaires.com