What happens when data sets collide with mindsets? *Lies, Dam Lies and Statistics
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What happens when data sets collide with mindsets? *Lies, Dam Lies and Statistics. Popularized by Mark Twain in Chapters from my autobiography. “There are no facts, only interpretations.” Friedrich Nietzsche … . In Business – “In the end, there is only perspective…”. - PowerPoint PPT Presentation
Transcript of What happens when data sets collide with mindsets? *Lies, Dam Lies and Statistics
What happens when data sets collide with mindsets?
*Lies, Dam Lies and Statistics
Popularized by Mark Twain in Chapters from my autobiography
“There are no facts, only interpretations.”
Friedrich Nietzsche…
In Business – “In the end, there is only perspective…”
The world is full of best intentions & perspectives…
What percentage of all phone calls are cross border…
What percentage of people are first generation immigrants…
What percentage of direct investment is foreign based…
What is the export to GDP ratio…
Phon
e Call
s
Immigr
ation
Direct
Inves
tmen
t
Expor
t to G
DP Rati
on0%
10%20%30%40%
Global Cross Border FlowsPopular Guesses
Guess
People believe the world is pretty flat…
Source: Pankaj Ghemawat author “The world isn’t flat”
Phon
e Call
s
Immigr
ation
Direct
Inves
tmen
t
Expor
t to G
DP Rati
on0%5%
10%15%20%25%30%35%40%45%
GuessActual
Perception vs. Reality Source: Pankaj Ghemawat author “The world isn’t flat
Sri Lanka or
Turkey
Poland or
South Korea
Malaysia or
Russia
Pakistan or
Vietnam
Thailand or
South Africa
Which country of the pair has the highest child mortality rate…
Sri Lanka or
Turkey
Poland or
South Korea
Malaysia or
Russia
Pakistan or
Vietnam
Thailand or
South Africa
Which country of the pair has the highest child mortality rate…
http://www.ted.com/talks/hans_rosling_shows_the_best_stats_you_ve_ever_seen.html
Dr. Hans Rosling – Quantitative Analysis meet
Saturday Night Live
When armed with the right data and presented in the right way – you can
change the world…
www.youtube.com/watch?v=usdJgEwMinM
New Paradigm - Convergence
Preconceived Ideas vs. Factual Evidence: Business Social Policy Economics Prices at Dunkin Donuts vs. Starbucks
Data Set + Mindset X Perspective = Business Reality
What do I mean by Mindset?
Let’s play cards and find out…
Transmission: Please divert your course 15 degrees north to avoid a collision.
Response: Recommend you divert YOUR course 15 degrees South to avoid a collision.
Transmission: This is the captain of a U.S. Naval Ship. I say again divert your course!
Response: NO.. I say again, divert YOUR course.
Transmission: THIS IS THE AIRCRAFT CARRIER ENTERPRISE. WE ARE A LARGE WARSHIP OF THE U.S. NAVY. DIVERT YOUR COURSE NOW!
Response: This is a lighthouse. Your call …
A Final Thought on Mindsets & Perspectives
Moral of the story for each of us…
No matter where you come from and regardless of how
much data and power you may
have,
sometimes you just have to change
directions!
Thanks for having me…
Appendix
Deviance: To stray from an established course or norm
NormativePerformance or
Behavior“Desired State”
Negative Deviance
Energy Spent
PositiveDeviance
Energy Created
Problem Solving vs. Abundance
Webster’s Dictionary
Define the Problem• Specify problems or needsAnalyze Determinants• Identify symptoms and root
causesIdentify Solution• Generate alternatives that
address problemsPlan and Implement• Design interventions that
address or solve problemsBASIC ASSUMPTION:• Our job is to overcome
major problems, challenges, and obstacles.
PROBLEM SOLVING APPROACHIdentify Peak Performance• Recount spectacular
experienceExplain Success• Identify enablers of the best
past successesCreate Sustainability• Identify what should be
continued in the futureDesign a Future• Design interventions that
create an ideal futureBASIC ASSUMPTION:• Our job is to embrace and
enable our highest potential.
ABUNDANCE APPROACH
Comparing Approaches to ChangeSource: Cooperrider, 2001
