Western Regional Medical Command

Apr 19, 2023Name/Office Symbol/(703) XXX-XXX (DSN XXX) / email address

Western Regional Medical Command

A Collaborative Approach To Changing The Landscape Of Military Medicine In

The Puget Sound AreaJanuary 8, 2014

BG John M. ChoCommanding General, Western Regional Medical Command

Senior Market Executive, Puget Sound Enhanced Multi-Service Market

Name/Office Symbol/(703) XXX-XXX (DSN XXX) / email address Slide 2 of 9

Our MISSION is to provide comprehensive health services in order to optimize Force Readiness and the Health and Well-being of our Military, Family, and Retiree population.

Our VISION is to be an integrated and synchronized "Team of Teams" delivering quality, trusted, and responsive healthcare.

BG John Cho CSM Marshall Huffman


Established Headquarters In July 2009

11 Medical Treatment Facilities covering 20 Western States

Over 18,000 employees &$1.6B Annual Operating Budget



EUROPE RMC

TAMC

JapanKorea

PACIFIC RMC

NORTHERN RMC

FSHBAMC

WESTERN RMC

CRDAMC

DDEAMC

WAMC

SOUTHERN RMC

APG

PUBLIC HEALTH COMMAND

MEDICAL RESEARCH &

MATERIEL COMMAND

Ft. Detrick

WARRIOR TRANSITION COMMAND

Crystal City

AMEDDC&S

DENCOM

FSH

FSH

MEDCOM

FSH

Ft. Wainwright

JBER

Ft. Carson

Ft. Riley

White Sands Missile Range

Ft. Leavenworth

JBLM

Ft. Irwin

Ft. Huachuca

POM

Ft. Bliss

Ft Leonard Wood

Power Projection Platforms

SRMC

FSH

Ft. Belvoir

http://en.wikipedia.org/wiki/Image:US-O6_insignia.svg

http://en.wikipedia.org/wiki/Image:US-O6_insignia.svg


Military Health System Governance Structure

eMSMNCR

eMSMTidewater

eMSMSan

Antonio

eMSMColoradoSprings

eMSM Puget Sound

eMSM Hawaii

Secretary of Defense/Dep. Secretary of Defense

Under Secretary of Defense (Personnel and Readiness)

Assistant Secretary of Defense (Health Affairs)

Senior Military Medical Action Council

Medical Deputies Action Group

Military Health System Executive Review

Policy Action Council

Enhanced Multi-Service Market Leadership Group

= eMSM

= Single Service

The Eight Largest Markets (and Service/Department Leads)

Army Army DHA NavyArmy Army AFAF


92d Medical GroupFairchild AFB

Madigan Army Medical Center

Naval Hospital Oak Harbor

Health Safety & Work-Life Support Activity (USCG)

62d Medical SquadronJBLM – McChord Field

Naval Hospital Bremerton VA Puget Sound Healthcare System

Puget Sound Enhanced Multi-Service Market

Washington National Guard


Services: Army, Air Force, NavyPopulation Served: Approx. 290,000Enrolled Population: 180,000

Military Treatment Facilities

ArmyMadigan Army Medical CenterMadigan – Puyallup Medical HomeMadigan – South Sound Medical HomeOkubo Family Practice ClinicOMAMC - JB Lewis-McChord Winder Family Medical ClinicNavyNavy Hospital Oak HarborNavy Hospital BremertonNBC EverettNBHC BangorNBHC Puget Sound Air Force62nd Medical Squad JB Lewis-McChord

Puget Sound Enhanced Multi-Service Market


An

eM

SM

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ith

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ual

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Pat

ien

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yste

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orm

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om

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yste

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tem

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ealt

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Robust GME programs providing a readiness

platform while delivering best value care to beneficiaries

2. Support / Maintain / Grow GME Experience

1. Increase Inpatient Capability and Utilization

PCMH Models

Vision Lines of Effort Outcomes Endstate

3. Maximize Benefits of the PCMH Model

Objective 1-2Synchronize efforts with Providers & Specialty Leaders

Objective 1-3 A Rapid and Efficient Referral and Patient Transport System

Objective 1-1 Internal Medicine PCMH Model

Objective 2-1 Accept all Cases/Maximize Capacity

Leverage Technology/Resources

Medical Diplomacy

Objective 2-2Leverage Market Multiple Sites of Care to Meet Patient Demand

Objective 3-3Maintain, Restore, Improve Health of the Population

Objective 3-2 Leverage Wellness Centers as extensions of PCMH

Objective 3-1Maximize Enrollment

Health Infrastructure

A S

ys

tem

fo

r H

ea

lth

th

at

Ma

inta

ins

, R

es

tore

s a

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the

po

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Full enrollment in PCMH will deliver

highest quality, best value care

Arm

y, N

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ffo

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Qu

ad

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le A

im

Strategic enabler that fully leverages the Direct Care system

Our Successes will transfer

Lessons Learned to best meet

future needs

Objective 4-1 Tell Our Story of Success

Objective 4-2 Identify Future Opportunities for Patient Engagement

4. Strategic Engagement and Alignment

Staff Development

Talent Management

Organizational Development

Objective 2-3 Redesign Model to improve training quality & Patient Experience

Objective 3-4Enhance the Patient Experience

Objective 4-5Exceed Leadership Expectations

Objective 4-3Strengthen Partnerships with VA, UW, Network Facilities

Objective 4-4360 Strategic Communication

Objective 1-4UMV Support to Seamless System Interface

Del

iver

the

hig

hest

qua

lity,

cos

t ef

fect

ive

and

inte

grat

ed

heal

th s

ervi

ces

in t

he P

uget

Sou

nd M

arke

t in

sup

port

of

curr

ent

and

form

er S

ervi

ce M

embe

rs a

nd t

heir

fam

ilies

.

Objective 4-6Create Spirit of Entrepreneurialism to Grow Successful Practices

Leverage Technology Partnerships

Standardization/CentralizationProduction and Business Policy

Leading Practices

Targeted Communication

Productivity Policy

Productivity Policy

Patient and Staff Engagement Leading PracticesPartnerships

Puget Sound Enhanced Multi-Service MarketStrategy Map


A collaborative approach to healthcare in the enhanced Multi-Service Puget Sound Market

Western Regional Medical Command

Documents

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