Welcome to the

ALF Provider COVID-19 Webinar with LTCR

August 19, 2020

ALF Portal

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ALF COVID-19 resources can be accessed by clicking the + on the accordion drop-down in the ALF Portal.

https://hhs.texas.gov/doing-business-hhs/provider-portals/long-term-care-providers/assisted-living-facilities-alf

ALF Emergency Rules

• §553.45 Emergency Rule for Assisted Living Facility Response to COVID-19 https://hhs.texas.gov/sites/default/files/documents/govdelivery/alf-emergency-rules.pdf

• §553.2001 Assisted Living Facility COVID-19 Response https://hhs.texas.gov/sites/default/files/documents/doing-business-with-hhs/provider-portal/long-term-care/alf-covid-19-response-emergency-rule.pdf

• §553.2003 Assisted Living Facility COVID-19 Response – Phase 1 Visitation https://hhs.texas.gov/sites/default/files/documents/doing-business-with-hhs/providers/long-term-care/alf/hhsc-20-0061-assisted-living-facility-covid-19-response-emergency-rule-web.pdf

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Provider Letter 20-24

HHSC has published a revised version of Provider Letter 20-24, Phase 1 COVID-19 Visitation Requirements, for ALF, ICF/IID and NF providers.

The revision updates the attestation form 2192 to indicate if a facility is requesting indoor visitation and clarifies that the facility should submit the form to the LTCR Regional Director in the region where the facility is located.

https://apps.hhs.texas.gov/providers/communications/2020/letters/PL2020-24.pdf

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Emergency Rule §553.2003

Indoor Visits – Plexiglass Booth

The facility must submit, for approval, a

photo of the plexiglass visitation booth

and its location in the facility to the

Regional Director in the LTCR Region in

which the facility is located prior to use.

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LTCR Regional Director Contact Information

https://hhs.texas.gov/about-hhs/find-us/long-term-care-regulatory-regional-contact-numbers

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Emergency Rule §553.2001

Mitigation and Response

An ALF must have:

• A COVID-19 Response Plan;

• PPE; and

• Designated spaces for COVID-19

negative and unknown status.

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Emergency Rule §553.2001

The ALF must have a COVID-19 response plan that includes designated space for COVID-19 positive residents, when the facility is able to care for a resident at this level or until arrangements can be made to transfer the resident to a higher level of care.

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COVID-19 Response For Assisted Living Facilities 3.3.1

Updated Plan!https://hhs.texas.gov/sites/default/files/documents/doing-business-with-hhs/provider-portal/long-term-care/covid-response-plan-alf.pdf

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COVID-19 Data for ALFs

News Release:

HHSC to Post COVID-19 Data for State Hospitals, SSLCs, Nursing Facilities and Assisted Living Facilities

https://hhs.texas.gov/about-hhs/communications-events/news/2020/07/hhsc-post-covid-19-data-state-hospitals-sslcs-nursing-facilities-assisted-living-facilities

1. Go to the COVID-19 page.

https://hhs.texas.gov/services/health/coronavirus-covid-19

2. Find Self-reported COVID-19 case counts in ALFs by:

• Facility

• Region

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Updated Guidelines for Reporting COVID-19

Providers must:

• Report the first confirmed case of COVID-19 or the first new case of COVID-19 after a facility has been without cases for 14 days or more as a self-reported incident.

• Notify HHSC through TULIP or by calling Complaint and Incident Intake at 800-458-9858

Do not report subsequent cases and addendums to HHSC.

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Updated Guidelines for Reporting COVID-19

The preferred method of reporting is through TULIP.

TULIP Information:

• To access TULIP, click on link below:

https://txhhs.force.com/TULIP/s/login/?ec=302&startURL=%2FTULIP%2Fs%2F

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Updated Guidelines for Reporting COVID-19

If you call into CII to report:

Call 800-458-9858. In order to speak with a live agent, providers can dial the toll-free hotline and follow the prompts to get to the provider reporting menu (select a language and then select option 2).

Once in the provider menu, they would press 1 to speak to a live agent. Agents are available from 7:00 am to 7:00 pm Monday through Friday.

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Sign-up for Gov Delivery

To sign-up for Alerts:

• Go to:

https://service.govdelivery.com/accounts/TXHHSC/

subscriber/new

• Enter your email address.

• Confirm your email address, select your delivery preference, and submit a password if you want one.

• Select your topics.

• When done click “Submit.”

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Long-term Care Ombudsman

Patty Ducayet

State Long-term Care Ombudsman

Telework Phone: (737) 704-9075

https://apps.hhs.texas.gov/news_info/ombudsman/

Statewide Intake for an LTC Ombudsman:

Phone: (800) 252-2412 or

Email: ltc.ombudsman@hhsc.state.tx.us

Facebook Live Events

Weekly Facebook Live Q&A for Families of LTC Residents:

Every Wednesday, 12:15 to 12:45

https://www.facebook.com/texasltcombudsman?fref=ts

Long-term Care Ombudsman

Update:

• Ombudsmen beginning visits

• Will contact administrator prior to first visit

• Ombudsmen have legal access

• Will cooperate with facility screening, bring own PPE

LTC Ombudsman – Memo to Providers

• https://handouts-live.s3.amazonaws.com/7b2b8859d714482f80089118a0835a15?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20200805T192119Z&X-Amz-SignedHeaders=host&X-Amz-Expires=86400&X-Amz-Credential=AKIAJICNIQWVMWBRIUMQ%2F20200805%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=140e9a289b85208c7b20512880a50324d0ff476ec37f7c71771cbecda1ecba40

Joint Training Opportunities

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https://apps.hhs.texas.gov/providers/Training/jointtraining.cfm

Joint Training

Presentation

FAQs

Policy, Rules and Training

How to Contact

Jennifer Morrison, Manager

Jennifer.morrison@hhsc.state.tx.us

Policy Rules and Training Mailbox

Policyrulestraining@hhsc.state.tx.us

PRT Main Line

(512) 438-3161

COVID-19 Page

https://hhs.texas.gov/services/health/coronavirus-covid-19

ALF Provider Portal

https://hhs.texas.gov/doing-business-hhs/provider-portals/long-term-care-providers/assisted-living-facilities-alf

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Thank you!

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