HEALTH SYSTEMS DIVISION

Problem Gambling Services

WELCOME

Problem Gambling All Providers Meeting

Hosted by State Problem Gambling Service StaffDecember 19, 2017

GotoMeeting Webinar

We will begin in a few moments…….

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Webinar Etiquette and Structure• We will be administratively muting this call and recording it. You will

not be unmuted or allowed to verbally ask questions.

• You can use the chat box to ask questions at anytime during the webinar, and we will read and answer at the end of each presentation.

• To minimize the GoToMeeting box from your screen, click on the orange arrow button. Click again to bring it back.

Agenda Items• Welcome (5 minutes)

• Oregon Lottery Updates- Stacy Shaw (20 minutes)

• Workforce Development Advisory Committee- Jeff Marotta (15 minutes)

• State Updates (20 minutes)

• Questions and Answers (10 minutes)

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Post Webinar

• PowerPoint, accompany documents and CEU certificates will be emailed to you next week.

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Oregon State Lottery

Presented by:Stacy Shaw, Oregon Lottery

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Traditional Lottery Retailer Training -Update

• The 10 minute mobile enabled training is now complete and we will be sharing it with you today!

• Pilot program:• in October 52 Jacksons,

convenience store chain, launched the training pilot program

• Over 392 Jacksons employees completed the training

• Statewide Rollout• Beginning in January 2018, Field

Sales Staff will begin promoting the Traditional training to the remaining Lottery retailers Statewide

• Next steps:• Work to begin on refresher training

modules for Oregon Lottery employees as well as more advanced training for our player facing staff

Click in box below to play the training video

Television Advertising Update

– Holiday Scratch-it media campaign currently in the market

• Holiday TV - Product Advertisement• Holiday TV - RG Version – Don’t give to

anyone under the age of 18

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Click in each box to play the video

Media Advertising ScheduleUpdate

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Problem/Responsible Gambling December January February March April May June

Raffle X X X

X Family of Games [Scratch-its] X X X X X X X

Video Lottery X X X X X

Video Lottery RG Advertising X X X X X

RG Advertising X X X X X X X

PG/OPGR Resource Awareness Advertising X X X X X X X

Media Type:

TV (:15s) General

TV Video Lottery

TV Video Lottery RG

Radio

Out-of-Home (Transit , In-Bar)

Digital Advertising

Collateral Materials

Digital Update

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Month Google SEM Facebook Total

January 202,904 63,623 266,527

February 136,471 35,014 171,485

March 180,427 45,217 225,644

April 248,483 75,681 324,164

May 210,744 67,928 278,672

June 157,432 54,430 211,862

July 176,878 57,094 233,972

August 167,226 53,980 221,206

September 169,167 31,537 200,704

October 132,909 35,313 168,222

November 152,161 29,864 182,025

Total 1,934,802 549,681 2,484,483

Digital Update - Cont’d

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Month Google SEM Facebook Pandora Total

January 3,285 18,893 702 22,880

February 4,891 10,163 1,206 16,260

March 6,539 13,650 1,455 21,644

April 2,965 17,440 820 21,225

May 6,719 13,380 1,568 21,667

June 6,863 8,991 1,109 16,963

July 7,735 7,660 751 16,146

August 8,069 7,085 885 16,039

September 2,458 6,077 765 9,300

October 4,018 6,056 789 10,863

November 3,098 4,771 823 8,692

Total 56,640 114,166 10,873 181,679

Month Google SEM Facebook Total

January 32,693 14,504 47,197

February 27,818 8,059 35,877

March 35,048 10,306 45,354

April 33,070 14,888 47,958

May 30,418 10,092 40,510

June 25,032 7,320 32,352

July 31,885 8,735 40,620

August 27,619 9,113 36,732

September 21,347 5,775 27,122

October 29,697 6,164 35,861

November 37,457 4,329 41,786

Total 332,084 99,285 431,369

Digital Update - Cont’d

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Questions

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Problem Gambling Treatment Workforce

Development Planning Project

Presented by Jeff Marotta, PhD consultant from Problem Gambling Solutions, Inc.

Background

• Funds earmarked for PGS workforce development have accumulated due to saving from a vacant Problem Gambling Treatment Coordinator position.

• We want to utilize this opportunity to assess our current situation and future needs in order to build a multi-year workforce development plan.

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Key Components of our Project

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Logistics of Committee

• Committee will meet once a month for 90 minutes from January-July 2018.

• Meetings will be held in person and via conference call/webinar. • Everyone is welcome.• If you are interested in this joining this time limited advisory

committee, please contract Greta at Greta.l.coe@state.or.us by January 15, as she will be compiling the list.

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Questions

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State General Updates:PG Treatment Position

• We are excited to announce that a Problem Gambling Treatment and Recovery Specialist position within our state team has been approved, posted for recruitment and closes December 31, 2017.

• This is a new position within our team that will assist with the implementation of the PGS 5 year plan, along with program development and system improvement.

• Please consider applying yourself and/or helping us to spread the word. Thanks.

• https://www.governmentjobs.com/careers/oregon/jobs/1891978/problem-gambling-treatment-recovery-specialist-operations-and-policy-analyst-3

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Focus on the Future - Save the Date

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More information coming in the early 2018.

Web page: http://www.evergreencpg.org/training/training-continuing-education/workshop-conferences/focus-on-the-future/

State PGS General Updates

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� Next PGS All Provider Webinar/MeetingMarch 15 from 9-10:30am. To register: https://attendee.gotowebinar.com/register/6014931521983847426Agenda to be emailed mid February

2018 Training Calendar now available listing out the monthly prevention and treatment calls and all provider webinars and other upcoming trainings planned. Located at: http://www.oregonpgs.org/all-providers/workforce-development/

Online TrainingsProblem Gambling Treatment Training for Clinicians & Supervisors• 8 Online modules available• Register at:

https://graduate.lclark.edu/programs/continuing_education/counselors_and_therapists/problem-gambling-treatment-online/– Problem Gambling Treatment in Oregon: The Big Picture– Overview of Problem Gambling– Problem Gambling Assessment and Treatment Planning– Diversity, Social Equity and Problem Gambling– Problem Gambling and Money– Family Treatment for Problem Gambling– Problem Gambling Treatment: Supervision Part I– Problem Gambling Treatment: Supervision Part II

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Lewis and Clark Precertification - Part II• Saturday-Sunday, February 3 & 4, March 10-11, 2018, 9 a.m.-

5:30 p.m.• Part two in our Gambling Counselor Pre-Certification, this course

provides the remaining 30 of 60 educational requirements for the Certified Gambling Addictions Counselor (CGAC) credential in Oregon. Cost: $195, includes 30 CEUs– February 3: Case Conceptualization in the Treatment of Problem

Gambling– February 4: Family Work with Problem Gamblers and Significant Others– March 10: Understanding Money and its Role in Problem Gambling and

Recovery– March 11: Diversity and Equity in Problem Gambling Treatment

• More information and to register: https://graduate.lclark.edu/live/events/271356-gambling-counselor-pre-certification-ii

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New Helpline Services

• Motivational Text Messaging Program– For Gambler, Family and available in English and Spanish– 1-2 texts a week for 3 months– People sign up through the helpline– All helpline caller are offered this service– Implemented in July 2017– Consider signing up as a clinician to better understand the services– Offer to your existing clients as a resource.

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New Helpline Services

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OPGR Facebook pageNew information posted at least twice a month. Like Us!

State Prevention Updates• 2016-2017 Problem Gambling Prevention Outreach and Awareness

Grants aimed at increasing awareness of problem gambling in the adult population, and the availability of treatment for the problem gambler, and their loved ones are wrapping up in December. Results from the 17 funded projects will be available early next year.

• PGS Prevention has rolled out a new reporting system that tracks progress toward the goals in the individual providers biennial implementation plan.

• PGS Prevention is developing a PG Prevention Coordinator training series. The goal is to have as many of the trainings be available online to promote ease of access to the information and remove training barriers.

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State Prevention Updates

• Problem Gambling Services funded Prevention Providers have the opportunity to participate in a Community Readiness Assessment.– Community readiness assessment will assess their individual communities

at-large and leadership readiness to address problem gambling and awareness level of resources.

– Readiness assessment findings will provide guidance for next biennium planning.

– New positive community norm communication tools that are being developed and will roll out in Spring 2019 will be cross walked to the readiness level scores.

– Provide 3,000 foot view of readiness at the State level.– Letters of intent from PGS Prevention Providers with proposed budget are

due by January 15th.

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State Prevention UpdatesTraining Opportunities for 2018• Prevention Ethics March 26, 2018, 9-4 in Eugene. Registration

information to be released soon.

• Quarterly Positive Community Norms 7 Steps of Communication Webinar January 4th 10:00 – 11:00 am.

• Additional Quarterly Positive Community Norms Webinars schedule coming soon!

• CEU’s provided for those that attend.

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Treatment System UpdatesTraining Opportunities for 2018

• Family Therapy Learning Session and Forums– Dates in 2018: January 25, April 19, July 26 and October 25– Time: 10-11:30 am

• Advanced Families an Problem Gambling Treatment Discussions– Dates in 2018: February 22, May 17, September 27 and November 29– Time: 10-11:30 am

• Case Training with Chris Anderson– Occurs the second Tuesday of each month through August 2018\– Time: 1:30-3:00 pm

• CEUs provided for those that attend.

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Clinical Strategies for Addressing the Personal Finances of Problem Gamblers in Treatment

• Presented by Brian Farr, MA, LPC• Friday, January 19, 2018• 8:30 am -4:30 pm• Center for Health Education/Samaritan Health Services

740 SW 9th Street, Newport, OR 97365• 6 Hours of CEUs provided• No costs, registration required. Registration closes January 12,

space is limited • Register at: https://www.eventbrite.com/e/clinical-strategies-for-

addressing-the-personal-finances-of-problem-gamblers-in-treatment-tickets-39886605912

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January Treatment Call

• Wednesday, January 3• 3:00 – 4:00 pm• Log in and call instructions• Agenda to be sent mid December

• Future dates in 2018 - See training calendar: http://www.oregonpgs.org/all-providers/workforce-development/

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Resources and Crisis Intervention Teams (CIT) Collaboration

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Improving Responses to People in Crisis: Through Creating Community Collaboration, A Vibrant and Accessible Crisis System, Police/First Responder Training, Behavioral Health Staff Training, and Family/Consumer/Advocate Participation

Questions

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Contacts

• Greta Coe, Problem Gambling Services Manager– Greta.l.coe@state.or.us; 503-945-6187

• Roxann Jones, Problem Gambling Prevention SpecialistRoxann.r.jones@state.or.us; 503-947-5548

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Final Notes:

• PowerPoint, accompany documents and CEU certificates will be emailed to you next week.

Thanks for your participation in this webinar, and for the work that you do

every day!

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