Week22_Organisational Culture Presentation

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    SHR007-2

    Leadership and Management

    Organisational Culture

    Pauline Loewenberger

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    Scheins Teamworking Model

    Individual

    Skills

    Task

    Skills

    Team

    Skills

    Organizational Structure Organizational Culture

    Power in Organizations

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    Organizational Culture

    What is organisational culture?

    The way we do things around here

    Why is it important?

    How can we measure it?

    What culture do we want?

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    :

    1. What is Culture?

    Culture is the collective values,

    assumptions, beliefs and paradigms

    that create the expected and

    accepted behaviors of the

    organization.

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    What is Culture? Why is it Important?

    Culture is elusive

    based on hidden assumptions

    people are often the last to know

    Culture is learned

    members learn to cope with threat

    where things which seem to work

    Culture may well be out of date

    activities may now be irrelevant

    Culture can be a brake on change

    strong cultures demand enormous energy and time tochange

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    1. Culture is learned and acquired. Not all things shared generally by a

    population are cultural-for it to be considered cultural it must be first

    learned as well as shared.

    2. Culture is shared and transmitted. Culture is passed on to succeeding

    generations primarily through Language/ Communication.

    3. Culture is social. Product develops by many people interacting in a

    group. No man is an island; he is always a part of a group.

    4. Culture is ideational. Culture uses ideas and symbols to give meanings

    to his environment and experiences. Every individual sees and

    approaches his world according to standpoint of his culture.

    5. Culture gratifies human needs.

    6. Culture is adaptive.

    7. Culture is cumulative. People are able to retain certain features of their

    culture that are significant.

    CHARACTERISTICS OF CULTURE

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    Why is Culture Important? 2

    Culture can be used to control

    individuals

    This is much cheaper than anorganisation structure

    Therefore, change the culture and we

    can dispense with middle

    management

    Hmm. Good if you can get it

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    Analysing Cultures

    If this organisation was an animal,

    what would it be?

    Motor vehicle? Meal? Musical instrument?

    What do you have to do to get fired

    around here?

    What do you have to do to get

    promoted around here?

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    Organizational Culture Structure:

    Edgar H. Scheins (1985) Model

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    Power Culture

    Entrepreneurial

    Control through key individuals Little bureaucracy

    Able to move and react quickly

    Charles Handys Zeus

    The chief god

    Showers of gold and thunderbolts!

    Handys types of culture

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    Role Culture

    Based on procedures and pre-defined

    roles

    Stereotype bureaucracy

    Slow to react and change

    Operates in stable environments

    Charles Handys Appollo

    The god of logic and reason

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    Task Culture

    Job or project orientated

    Match people with tasks

    Get the job done mentality

    Individuals exercise control over their jobs

    Judgment/reward by results

    Adaptable culture

    Charles Handys Athena

    The warrior goddess. Odysseus was her favourite

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    People Culture

    Quality of work is paramount

    Individuals are craftsmen They can achieve their purposes

    Think of a group medical practice,

    or of architects CharlesHandys Dionysus

    God of the individual, of the free spirit

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    Fons Trompenaars (1994)

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    International Cultures

    The work of Hofstede

    Two dimensions:

    Uncertainty avoidance

    Power distance

    These dimensions lead to anInternational Map

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    Five major

    dimensions of country cultures

    Hofstede (1980, 2001)

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    International Cultures

    power distance index

    small power distance,

    weak uncertainty avoidance

    (village market)

    large power distance,

    weak uncertainty avoidance

    (family)

    large power distance,

    strong uncertainty avoidance

    (pyramid of people)

    small power distance,

    strong uncertainty avoidance

    (well-oiled machine)

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    Two more dimensions of Hofstedes

    work

    Individualism Focus on themselves and family rather than

    society in general

    Masculinity

    Achievement vs caring