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INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

ASSIGNMENT 5 – CASE STUDY 2TITLE: ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

LECTURER: PROFESSOR DR. RUSLI ABDULLAH(email: rusli@upm.edu.my)

GROUP 13 Matrix No:1. Hj Nasseruddin Bin Hj Abdul Jabar - P13D142P

2. Hj Zulkifflee Bin Hj Sofee - P13D136P3. Chong Min Fatt - P13D154P

Prepared by: Hj Zulkifflee

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• Questions:-• Question 1. What systems are described here ? What

valuable information do they provide?• Question 2. What value did the IT/IS investments

add to Albassami?• Question 3. How did implementing the Shipping

Information System address the business needs and information requirements of Albassami?

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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Company’s BackgroudAlbassami International Group is considered one of the biggest companies specialized in vehicle transportation in the Middle East.Its activity started about 38 years ago, since 1968.This company has a variety of a good grip of activities which mentioned as below.The activities are:-i. all kinds of vehicle transportation servicesii. Transportation of goods and suppliesiii. Special transportation services (VIP)iv. Trucks and vehicle maintenance and repair centre

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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SummaryAccording to this case study, at the present, the group is operating all over the Kingdom and extends through out the Gulf Cooperation Council (GCC) countries, Syria, Lebanon and Jordan. More than 1,000 shipping contract, including 2,000 to 2,500 bills of lading daily occurred between the main branches. Albassami used Shipping Information System to conduct their business process. The system is based on clustered Dell servers running Windows 2003 and connected to over 270 Windows XP clients which Sybase Adaptive as a server, whereas client use SQL anywhere.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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ContinueThe Shipping Information System maintains all the sender information and also records the client data, and holds maintenance information, and provided standard report to top management. All businesses process are facilitated by shipping system, and the knowledge extracted from the central database has enabled the managements to make sound investment and operational decisions.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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Question 1. What systems are described here ? What valuable information do they provide?There are two systems described in Albassami Group which has implemented such as:-a. Database Management Systems (DMS)The database management systems used as the backbone of the systems is Sybase Adaptive server, whereas clients use SQL anywhere.There are replication between the server at HQ and the client’s branches.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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Throughout the replication, branches’ data is sent to the server and aggregated to create most updated database version, and then sent back to the branches.This means every branch has the most recent version of client list, trucks’ availability, and new shipping contracts so that any customer is able to deal with any branch at any time.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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b. Shipping Information SystemMaintains all the sender information such as:-i. the sent carii. The track numberiii. The sender and receiving branches,iv. Sends SMS message to the client acknowledging the arrival of the car

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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The system also record, the client’s data, and holds maintenance information. The system also enables standard reports to be provided to top management and head sectors about the productivity of each branch. The system allowed a better audit on all drivers’ behaviour.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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Question 2. What value did the IT/IS investments add to Albassami?Here are amongst the values that The IT/IS investment add to Albassami:-1. Enhance company performance and achieve better customer services.2. Helps the top management make a faster decision and reduce error in decision making by using accurate data provided by the systems.3. Proper performance and monitoring resulted in adequate employees’ appraisals and consequently loyal staff.4. Knowledge extracted from central database has enabled the management team to make sound investment and operational decisions and therefore helped the business maintain and its success and leadership in Kingdom.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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ContinueAlbassami are able to:i. confront with a lot of shipping contracts and bills of lading daily between the main branches.ii. Properly handle and control the endless number of daily work options and orders related to these operations at perfect level services without a robust computerized system.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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iii. Expand operations with the introduction of its new division of Express transportation in 2003, the group owns and allocates 170 heavy duty, medium, and light vehicles of various types for its door-to-door courier services, which operate all over the Kingdom, covering more than 45 locations.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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Question 3. How did implementing the Shipping Information System address the business needs and information requirements of Albassami?The business needs of Albassami such as proper recording of the sent car, the truck number, the sender receiving branches. Standards report, accurate identifications of needsw for different regions and thus proper budget allocation. Albassami also needs a better audit on all drivers’ behaviour.By implementing Shipping Information System, all the information or knowledge are extracted from the database use Sybase Adaptive server. The systems records the client’s data, and holds maintenance information.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083 ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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ConclusionNormally Albassami International Group is one of the biggest companies in Middle East like the Kingdom of Saudi Arabia. The place is dry dessert and great temperature extremes. Therefore the people here have two choices either to drive or to fly due one city to one city is very far, sometime a thousand kilometers. Mostly people choose or prefer the second option (to fly).This has created a market for a car transportation in Saudi Arabia. Albassami is considered one the leading land transporters in the Middle East. The operating of the business extends throughout the Gulf Cooperation Council(GCC) countries such as Syria, Lebanon and Jordan.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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ContinueAlmost everyday there are more than 1,000 shipping contracts, including more than 2,000 bills of lading daily between the main branches. Besides that, with the new division of Express transportation in 2003, the group owns and allocates 170 heavy duty, medium and light vehicles of various types for its door-to-door countries services which operates all over Kingdom, covering more than 45 locations. All the business are using their sophisticated systems in terms of dealing with customers and also to maintenance the services provided.

INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

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INFORMATION SYSTEMS & ELECTRONIC COMMERCE – GST 5083ALBASSAMI’S JOB IS NOT FEASIBLE WITHOUT IT

THANK YOU

• PREPARED BY GROUP 13:HAJI ZULKIFFLEE BIN HAJI SOFEE - P13D136PHAJI NASSERUDDIN BIN HAJI ABDUL JABAR - P13D142PCHONG MIN FATT - P13D154P