WebMobi Customer Engagement Platform

15
Cloud Based Mobile App Creation and Engagement Platform WebMobi pairs rapid engine mobile app creation with powerful location detection and a context based engagement, one of its kind notification capabilities to help make branded mobile applications smarter, more intuitive and more engaging. Do You Know? You Can Reach Your Customer 99% of the time with most relevant Information through Mobile. This is not possible through any other medium! WebMobi Public WebMobi has been selected as a finalist for Red Herring's Top 100 Asia award, a prestigious list honouring the year’s most promising private technology ventures from the Asian business region. WebMobi is listen among Silicon India’s ‘Top 100 Technology Companies in the U.S. founded and managed by Indians in the US.

description

Webmobi is a cloud-based Mobile Relationship Management (MRM) platform that aims at providing its users with a competitive advantage by enhancing mobile presence With WebMobi’s Customer Engagement Platform you can easily create a Push Message and send it to thousands of user who have installed your Mobile App. WebMobi’s Customer Engagement Platform provides set of rules that you can use to build your recipient list. It even allows you to schedule your message in advance, integrate images and videos in it. Now, send your consumers promotional offers, coupons, news, product updates or anything your business demands. WebMobi’s Customer Engagement Platform also provides option of automatic triggering of Push Messages when any particular event occurs. Contact us for more details: Find out details on pricing by email or telephone Email us @ [email protected] Call us @ 1-888-247-7695, +91 8884280122 Visit us @ http://www.webmobi.com

Transcript of WebMobi Customer Engagement Platform

Page 1: WebMobi Customer Engagement Platform

Cloud Based Mobile App Creation

and Engagement Platform

WebMobi pairs rapid engine mobile app creation with powerful location detection and a context based engagement, one of its kind notification capabilities to help make branded

mobile applications smarter, more intuitive and more engaging.

Do You Know? You Can Reach Your Customer 99% of the time with most relevant Information through Mobile. This is not possible through any other medium!

WebMobi Public

WebMobi has been selected as a finalist for Red Herring's Top 100 Asia award,

a prestigious list honouring the year’s most promising private technology

ventures from the Asian business region.

WebMobi is listen among Silicon India’s ‘Top 100 Technology Companies in the

U.S. founded and managed by Indians in the US.

Page 2: WebMobi Customer Engagement Platform

About Us

Webmobi is a cloud-based Mobile Relationship

Management (MRM) platform that aims at

providing its users with a competitive advantage

by enhancing mobile presence. With its scalable

cross-platform application development and user-

friendly interface, WebMobi provides a fully

integrated single solution that allows both SMEs

and enterprises to easily create and deploy

customized mobile applications to engage their

audiences

We have one the most advanced Mobile App /Web

App creation Platform which can Build high

quality user interface apps with rich features at a

very affordable price.

WebMobi pairs rapid engine mobile app creation

with powerful location detection and a context

based engagement, one of its kind notification

capabilities to help make branded mobile

applications smarter, more intuitive and more

engaging.

So if you have a business which is still not mobile,

it is the right time to go now !

WebMobi Public

Page 3: WebMobi Customer Engagement Platform

WebMobi’s Customer Engagement Platform – Push Messaging Services

WebMobi Public

A Push Message can create wonders for your business

Push Messages is a new channel of communication which helps brands to

directly communicate with their consumers. Push Messaging is like giving

voice to your Mobile Apps which talk to your consumer and prompt them to

take any specific action or just pass on the message to them.

Push Message appear in a pop box on your home screen of mobile apps or

in the Notification window. Done right, a good push marketing strategy can

boost app engagement significantly.

Why push matters: the second generation of apps “The Next Version of our App requires more engaging functionality”

“We need a way to keep customers engaged over time”

Page 4: WebMobi Customer Engagement Platform

Push messaging sustains customer engagement

WebMobi Public

It’s Simple! Create, Preview, Deliver and Measure

With WebMobi’s Customer Engagement Platform you can easily create a Push

Message and send it to thousands of user who have installed your Mobile App.

WebMobi’s Customer Engagement Platform provides set of rules that you can use

to build your recipient list. It even allows you to schedule your message in

advance, integrate images and videos in it.

Now, send your consumers promotional offers, coupons, news, product updates or

anything your business demands. WebMobi’s Customer Engagement Platform also

provides option of automatic triggering of Push Messages when any particular

event occurs.

For eg, a user purchases some T Shirt using your Mobile App, you can set rules to

trigger a Thank You Message on his Purchase-

All of your targeted Push Messages are delivered right to your user’s home

screens and are just a tap away.

“Dear Shopper! Thank you for

shopping with us. Get attractive

discounts on Casual wears. Click Here

to view our hottest collection”

Page 5: WebMobi Customer Engagement Platform

Push reaches you throughout our day

WebMobi Public

Service Update

Breaking News Financial Services

Sports Scores

Page 6: WebMobi Customer Engagement Platform

Push is the savior for apps

•540% increase in daily app opens

•3X faster response time than email

•30% increase in social sharing

(on Facebook & Twitter)

•20% increase in total mobile orders

Page 7: WebMobi Customer Engagement Platform

Push increases the options to engage with the customer

WebMobi Public

• Not limited to 140 characters

• Highly interactive and rich – Send Text, Videos, Images or redirect

them to a particular landing page in an App.

• Provides the user more control over what they receive, when they

receive

• Increases the places and ways to engage with the consumer

Send Deals & Coupons Track Prescriptions Promote Events

Page 8: WebMobi Customer Engagement Platform

“The allure of push notifications is that they can be used to prompt user to take immediate action and redirect them to information you want to show. For Eg you can drive them to a specific page on your Mobile App, show them video, images, survey results or anything”

WebMobi Public

Real-time Mobile Engagement to Monetization

Page 9: WebMobi Customer Engagement Platform

Introducing WebMobi – A Real-Time Location Based App Creation & Engagement Platform

WebMobi Public

What are the three most important data points for your customers?

Location, Location, Location.

We believe it’s essential in any architecture, because it powerfully

defines relevance.

Where are they?

What are they doing?

How often have they been there?

When were they last there?

Is it work time or family time?

Location is a marketer’s greatest asset to uncover context

for a consumer, enabling brands to tailor and time messages

appropriately. It’s what makes mobile truly mobile. WebMobi’s

platform can combine location data with other contextual

information giving brands the opportunity to truly delight customers.

For Example, a Customer arrives at your Retail store for

shopping. Send them a Push Message greeting them with their

name on their arrival and telling them about that particular

day’s offers and promotions. Based on their browsing history,

give them Information about their favourite product in store.

Page 10: WebMobi Customer Engagement Platform

WebMobi – A Real-Time Location Based App Creation & Engagement Platform

WebMobi Messaging Features 1. Real-time location based Push

Notifications

2. In-app messaging for personalized

communication of offers and

marketing events

3. Send coupons, custom messages,

special offers based on location and

context

4. Analytics for enhanced targeting

based on customer app usage and

behavior

5. Create personalized marketing

campaigns and promotions for target

user groups

Your Competitor are

greeting customers

and sending them real time

promotional offers

when they enter their store.

It’s the time you get Started !

WebMobi Public

Page 11: WebMobi Customer Engagement Platform

WebMobi Push Notification Dashboard

WebMobi Public

Measure Push Notification Performance :

1. Number of Successful Push Messages Sent

2. Number of Push Messages opened

3. Goal Completion: No of times desired action triggered. 4. Get detailed analytics of Mobile Apps performance.

Set rules for choosing recipients:

Define customize rules like –

1. Send it particular set of recipients like particular department,

designation or any other groups. Create your own groups.

2. Define parameters based on actions like last opened, did not open,

open date, clicked etc.

Message Composer:

1. Create message embedding videos, images, text.

2. Create/Choose landing page for redirecting user to take a particular

desired action.

3. Schedule message and send it simultaneously.

Need Specific Dashboard to suit your Business ?

WebMobi can create Customized Push Notification Dashboard based

on your Business requirements.

Page 12: WebMobi Customer Engagement Platform

WebMobi’s MRM Platform - Introducing 3rd Generation of Mobile Marketing

WebMobi Public

1st Generation

1. Advent of Internet

2. Marketing Strategies:

Websites, Pop ups,Banner Ads etc.

3. No level of Customer Engagement. Communication was one way.

2nd Generation

1. Introduction of Mobile Apps and Mobile Websites.

2. Presence of New Channel for Marketing.

3. Easily shareable content was main benefit.

4.Deeper and better level of Customer Engagement compared to Web.

3rd Generation

1. Mobile Used to transform customer relationships personalization.

2. Deepening customer relationships, using data on location, preferences and past engagement behaviour to create custom experiences

Brands that focus on relevance over reach and value over frequency

build enduring customer relationships and outpace the competition.

That’s the power of WebMobi’s Mobile Relationship Management.

WebMobi’s MRM goes beyond the creation of apps to consider a

broader, strategic approach to acquiring, converting and retaining

customers. It integrates technologies including apps, Push Messaging,

Location Based Marketing, Consumer Behavioural targeting to

understand user preferences, Understanding App Behaviour and

gaining analytics, audience targeting and many more.

Page 13: WebMobi Customer Engagement Platform

WebMobi Public

WebMobiMRM

Platform

Analytics

Push Message

Profile Info

Location Based

Marketing

Behavioral Marketing

User Preference

In App Behavior

Think of the time when your Marketing Team faced difficulties of

communicating personalized information to targeted group of people or

faced difficulty of effectively measuring the result of any marketing

campaign due inexistence of any clear boundary within different

targeted group of people. This made driving brand loyalty by customer

engagement a difficult task.

Now , you can rely on your Mobile App to get real time access to

Customer information like user behaviour, preferences, location, In App

analytics . Marketers gets holistic view to understand their consumer so

as Push Messaging sent to them are more relevant.

Page 14: WebMobi Customer Engagement Platform

Push Messaging + MRM Platform: Discover Whole New Concept of Targeting

WebMobi Public

User Preference like He likes Reebok Shoes

Location- Under 8 KM Radius of Store

Profile Info - Male

User type - Loyalty Card Holder

Device info - owns Android phone

In App Behavior - Opened in last 1 week/ Purchased something.

Result: Targeted Set of Customers. Send

them Push Message with relevant

content.

“Dear Loyalty Program Member! We

bring You Special Discount on Reebok

Shoes. Shop Now! Use Coupon Code

DIS70”

Integrate WebMobi MRM Platform with your Mobile App and

it will give wings to your Mobile Marketing Campaign. It

combines many layers of Customer Information to offer you

new insights for targeting right customer and thus makes your

Mobile Marketing Campaign effective.

Page 15: WebMobi Customer Engagement Platform

Ready To Get Started ?

Find out details on pricing by email or

telephone

Email us @ [email protected]

Call us @ 1-888-247-7695, +91 8884280122

Visit us @ http://www.webmobi.com

WebMobi has been shortlisted among the top 100 Tech Startup in Asia by “ Red Herring Asia” in the year 2013 !

WebMobi Public