Customer Engagement & Marketing platform for Restaurants

3 Million Customers Engaged

We help restaurants to increase sales and customer interactions via intelligent marketing, real time analytics and retargeting tools

What is Mobikon

Intelligent Marketing 360º Customer Profile Real Time Engagement Notification Center Customer Feedback

Our platform helps restaurants interact & capture customer transactions and provide intelligent data points to improve

customer experience, resulting in more business

What is Mobikon

Intelligent Marketing

Integrated marketing dashboard, allowing restaurants to launch campaigns across Mobile, Social and Web. Our automated tools will help restaurants improve customer experience and provide a seamless engagement channel.

Achieve 3x-5x Campaign ROI

What is Mobikon

360º Customer Profile

Mobikon helps brands build detailed customer profile, integrating across all channels of interactions. Our Intelligent filters helps brands to analyse customer transactions and behaviour patterns to increase repeat visits, higher spends and better referrals.

Increase customer profile by 250%

What is Mobikon

Real Time Engagement

Mobikon brings in seamless experience to customers from search to feedback. Engage them on web, mobile or social platform, from reservations, ordering, campaigns or feedback.

Automated Campaigns, in-Store Feedback, Online Ordering, Web & Social Integrations

What is Mobikon

Notification Center

Notification centre provides an instant communication and alerts platform for management to be more responsive and efficient.

Intelligent Notification based on customer check-ins, orders and feedback

Notifications will reduce turn around time and increase customer experience

What is Mobikon

Customer Feedback

Capture, Engage and Measure customer feedback integrated across inStore, Mobile and Web Channels to enhance customer experience.

Mobikon is a leader in inStore feedback platform for restaurants.

Share feedback across Social & other review platforms

Real time analytics and notifications for better response

Compare inStore feedback with ratings on B2C portals like Zomato, Yelp and TripAdvisor.

Increase customer feedback collection by 150%

Single Dashboard for Deeper insights

Intelligent Marketing360º Customer Profile

Real Time Engagement

Customer Feedback

Analytics

Real time dashboard helps you track customer engagement across all channels

Merchant Partners…

Our CustomersMerchant Partners…

Dining and inStore Review Trends

1100+ Mobikon Powered Restaurants

Platform usage across India & S.E Asia

3.2 Million diners engaged

1.5 Million diner reviews

70,000 reviews per month

4x Average ROI on Campaigns powered by Mobikon

36% Diners share important dates (Birthdays/Anniversaries)

22% CustomerDemographic Data

Customer & Campaign Dynamics in India

9% Diners referred friends/family if they like a brand.

8-10 dayswas the lead time for customers to re-visit the brand if they were incentivized.

Referral and Redemption Trends

Case Study

Case Study

FAQ’s

* We have a loyalty program, do we still need Mobikon?

Yes. Mobikon not only can help you increase loyalty registrations, but it also captures customers who are not on the loyalty platform. Driving more business.

* Our POS already has built in CRM ?

Most of the POS system has CRM built in, but POS systems are designed for Operational efficiency & billing. Mobikon is designed for customer experience & Marketing. Marketing & CRM systems needs to be light, easily accessible from outside and open to integrate with Social and Mobile platforms.

* We have a feedback system ?

Excellent Move, but only feedback will not help you scale customer experience and marketing. Mobikon helps you scale beyond feedback and integrate across all digital touch points to get engage customers effectively.

FAQ’s

* We already use digital platforms like Zomato, Dine Out, Food Panda, TinyOwl do we need more platforms?

Yes. All B2C websites will surely help you drive more traffic, but they won’t help you build your own database. Mobikon will help you capture traffic from these websites and helps you increase repeat footfalls with lesser spend on marketing. Restaurant owns the database on Mobikon’s Platform.

* How long will it take to deploy Mobikon’s platform?

Mobikon’s platform is a cloud based solution and depending on modules, it can be deployed as fast as 48hrs. Our products are simple to understand and easy to use.

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www.mobikontech.com