Webinar Get in Step With Traveler Monitoring
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Transcript of Webinar Get in Step With Traveler Monitoring
Webinar
• Overview of "What's New" on Traveler Jan Kenney - IBM Market Segment Manager Messaging & Collaboration
• Traveler Monitoring: The Biggest Challenges Jeffrey O'Halloran - BitRay Consulting Principal Consultant & President of the New England Lotus User group
• Demonstration of GSX’s Solution for Traveler Adam Chadderdon – GSX Solutions US Channel Manager
2 GSX Solutions© 2013
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© 2013 IBM Corporation
IBM Notes Traveler 9x Overview and What's New! October 29, 2013 Jan Kenney – IBM Marketing Manager, Messaging and Collaboration/Mobile
| © 2013 IBM Corporation 2
Agenda
■ Overview of IBM Notes Traveler
■ What's New in IBM Notes Traveler 9/9.0.1
■ Resources
| © 2013 IBM Corporation 3
Overview of IBM Notes Traveler
■ In market since 2008!
■ Automatic wireless delivery of IBM
Domino®
─ Email and PIM Data
─ Device security settings
■ 2-way synchronization
■ Over the air client or profile installation
■ Uses native device applications where
applicable, for best integration
■ Works over all wired / wireless
connections (CDMA, GPRS, GSM, WiFi,
etc.)
■ Administration support for device security
policies and remote wipe
■ It Just Works!
| © 2013 IBM Corporation 4
Agenda
■ Overview of IBM Notes Traveler
■ What's New in IBM Notes Traveler 9/9.0.1
■ Resources
| © 2013 IBM Corporation
IBM Notes Traveler 9 – What's New?
■ Shipped March 2013
■ To Do sync support for Notes Traveler for Andriod and Apple iOS.
■ Updated device support for Windows Phone, Windows Tablets and Blackberry 10 devices connecting to IBM Notes Traveler.
■ Updated server OS support. IBM Notes Traveler supports IBM in addition to Windows and Linux servers.
| © 2013 IBM Corporation 6
IBM Notes Traveler 9.0.1 – What's New?
■ IBM Notes Traveler 9.0.1 – Ships today Oct 29th 2013
■ Online meeting support (click link directly from invitation and attend!)
■ Set Out-of-Office status while on-the-go from your iOS or Android mobile device
■ Calendar enhancements:
─ View calendar conflicts before accepting invitations
─ Add meeting details to calendar entries
■ Security enhancements:
─ Enforce a “Prevent Copy of Messages” restriction on iOS and Android devices
─ New policy controls for attachment handling
■ Like iOS and Android, attachments and inline images are now supported on Windows Phone/RT platforms
| © 2013 IBM Corporation 7
Resources
■ IBM Notes Traveler Product Documentation ─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product%20Documentation
■ IBM Notes Traveler Red Wiki
─ http://www-10.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=IBM%20Redbooks
■ IBM Notes Traveler Support FAQ
─ http://www.ibm.com/support/docview.wss?uid=swg21450615
■ IBM Notes Traveler Companion FAQ
─ http://www.lotus.com/ldd/dominowiki.nsf/dx/Traveler_Companion_FAQ
■ IBM Notes Traveler Support Community
─ http://w3.ibm.com/connections/communities/service/html/communityview?communityUuid=6cd
eca04-36b9-441b-a27a-a82c1eb05a4a
■ IBM Notes Traveler Detailed System Requirements
─ https://www.ibm.com/support/docview.wss?uid=swg27007909
■ IBM Notes Traveler Recommended Maintenance Levels
─ http://www.ibm.com/support/docview.wss?uid=swg24019529
About Me
Jeffrey M. O’Halloran
Principal, BitRay Consulting
• Co-Founder of BitRay Consulting LLC
• President of NELotus User Group
• IBM Notes/Domino since 1992
• IBM Certified Advanced Application
Developer
• 10+ Years in IT Management
BitRay Consulting at a glance
Challenges Monitoring Traveler
Visibility and Awareness
Understanding Issues
Corrective Actions
Agenda
BitRay Consulting at a glance
• BitRay Consulting Established in 2009
• Headquartered in Lowell MA
IBM Business Partner
Industries
Pharmaceutical
Microelectronics Manufacturing
Transportation
Retail
Core Competencies
Enterprise Content Management
Cross-Vendor System Integration
Data Migration
Web Applications/Portals
Mobile
Challenges Monitoring IBM Notes Traveler
• Simple Installation
• IBM Notes Traveler “Just Works”
• Much of Complexity is Hidden
• Monitoring IBM Notes Traveler Service Levels
• Underlying Components
• External Dependencies
• User Experience
Visibility and Awareness
• What to Monitor
• Related External Systems
• Clients
• Traveler Server
• Sync Process
• How to Monitor
• Domino Admin Client (Non-HA)
• Web-based Admin Interface
• Server Console
• Monitoring Tool
Understanding Issues – Console Commands
• Is It On?
• “Show Tasks”
• Users
• “Tell Traveler User”
• Status
• “Tell Traveler Status”
• Statistics
• “Tell Traveler Stat Show”
Corrective Actions
• Maximize memory
• HTTP thread allocation
• Traveler thread pools
• Monitor for database fragmentation
• Distribute Users
• Be aware of external factors
Summary
More than a server task
Monitor the Components that Matter
Tell Traveler Stat Show
Take Action Early
About Me
• Adam Chadderdon
• US Channel Manager
• GSX Solutions Inc.
GSX Solutions at a glance
GSX Monitor & Analyzer for IBM Notes Traveler
Live demonstration
Questions and Answers
Agenda
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GSX Solutions
• Founded in 1996
• IBM Business Partner for 17 years
• Headquartered in Switzerland, with Offices in the USA,
China and France
• Specialized in Messaging and Collaboration Environment
supervision
• IBM Connect 2014 in Orlando in January and also in Japan
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Monitoring Capabilities
IBM Notes Traveler Service Availability, Server Tasks & Servlets
New! IBM Notes Traveler High Availability
New! IBM Notes Traveler Mail Routing
Key IBM Notes Traveler Statistics
Server Up/Down & Server Access Time
Message Flow statistics
Device synchronizations
User Information & Device Information
Real-Time Graphs
Specific IBM Notes Traveler Reports & Trends
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Free Trial Version
30 days
Full features
Up to 15 servers
Unlimited users
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GSX Solutions
America
Boston, USA
+1 310 765 4139
GSX Solutions HQ
EMEA
Geneva, Switzerland
+41 22 735 82 40
@GSX_Solutions
Friend of GSX
GSX-Solutions Like page
Blog www.gsx.com/blog
GSX Solutions
Asia
Shanghai, China
+86 15 61 84 29 801
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