railindustryawards.com.au · Web viewCustomer Service AwardNomination Form IMPORTANT: Carefully...
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Customer Service Award Nomination Form IMPORTANT: Carefully read the ‘Customer Service Award Criteria and Instructions’ before completing this form. 1. Nominee/s Organisation Name: Click here to enter text. Individual/group of individuals (if applicable): Click here to enter text. Position (if applicable): Click here to enter text. 2. Title of nominated project Click here to enter text. 3. Details of person to contact if further information is required (this person will also be contacted regarding the outcome of this nomination) Name: Click here to enter text. Position: Click here to enter text. Organisation: Click here to enter text. City/Town: Click here to enter text. State/Territory: Click here to enter text. Email: Click here to enter text. Telephone: Click here to enter text. 4. How has the nominee/s demonstrated customer service excellence? Click here to enter text. 5. How has the nominee/s demonstrated leadership or innovation in customer service? Click here to enter text. 6. How has the nominee/s customer service performance contributed to the improvement of business performance? Please provide figures if possible and appropriate
Transcript of railindustryawards.com.au · Web viewCustomer Service AwardNomination Form IMPORTANT: Carefully...
Customer Service AwardNomination Form
IMPORTANT: Carefully read the ‘Customer Service Award Criteria and Instructions’ before completing this form.
1. Nominee/s
Organisation Name: Click here to enter text.Individual/group of individuals (if applicable): Click here to enter text.Position (if applicable): Click here to enter text.
2. Title of nominated project
Click here to enter text.
3. Details of person to contact if further information is required (this person will also be contacted regarding the outcome of this nomination)
Name: Click here to enter text.Position: Click here to enter text.Organisation: Click here to enter text.City/Town: Click here to enter text.State/Territory: Click here to enter text.Email: Click here to enter text.Telephone: Click here to enter text.
4. How has the nominee/s demonstrated customer service excellence?
Click here to enter text.
5. How has the nominee/s demonstrated leadership or innovation in customer service?
Click here to enter text.
6. How has the nominee/s customer service performance contributed to the improvement of business performance? Please provide figures if possible and appropriate
Click here to enter text.
7. In 200 words or less, why should the nominee receive the Australasian Rail Industry Customer Service Award?
Click here to enter text.
INDIVIDUAL SELF NOMINATIONS
Are you submitting an Individual self-nomination?
☐ Yes (see below) ☐ No (you are not required to complete this section)
If Yes, you must include: second/third party endorsement, and contact details of a referee.
Second/third party endorsement
☐ Detailed endorsement attached
Referee
Name of Referee: Click here to enter text.Position: Click here to enter text.Organisation: Click here to enter text.Email: Click here to enter text.Telephone: Click here to enter text.
SUBMITTING NOMINATION – Nominations close Friday 17 April 2020
☐ Nomination saved with the category title and nomination company/individual
☐ Supporting material (saved with attachment number, category title and nominating company, individual)
Email your nomination and supporting material to [email protected]
For assistance contact [email protected] or 02 6270 4527.
PERMISSION TO SHARE KEY POINTS OF NOMINATION
In the interests of the sharing of corporate knowledge, I give permission for the key points of my nomination to be shared with the wider rail industry.
☐ Yes ☐ No
If yes, please provide below an overview of your nomination (up to one A4 page) and contact details for further information, for inclusion in the Rail Knowledge Bank http://railknowledgebank.com/Presto/home/home.aspx and the Awards website.
Click here to enter text.
Contact details for further information:
Name: Click here to enter text.Position: Click here to enter text.Organisation: Click here to enter text.Email: Click here to enter text.Telephone: Click here to enter text.
