Web Marketing Fundamentals

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Brad Nickel MarketingInnSites.com VP of Marketing Seasite.com/Landry & Kling Web Marketing Fundamentals

description

These are the slides I used for my presentation to the St. Augustine, FL Historic Inns Association. Great collaborative seminar all around.

Transcript of Web Marketing Fundamentals

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Brad NickelMarketingInnSites.com

VP of MarketingSeasite.com/Landry & Kling

Web MarketingFundamentals

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What was my line?

I used to sell people for a living

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Brad Nickel

ConsultantClickbrain.com

VP of MarketingSeasite.com/Landry & Kling

Web MarketingFundamentals

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Plant the seeds and give you the tools

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Agenda

Marketing How marketing has

changed What it means to you

What is web marketing Overview of types Your web site

Fundamentals SEO SEM Other advertising Social Media

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Traditional Marketing is Dead

Customers are on to it

No more stretching the truth…. nowhere to hide

No more throwing things up to see what sticks

Consumers are empowered and expect the truth

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You are perfectly positioned

Hallmarks of your service:

RelationshipsServiceShared experiencesFond memories

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You are perfectly positioned

The most important component of your business online is your team. You are your brand.“Pat and Ted the owners have become like

family members”

Thank you Pat and Ted for such a wonderful stay at your beautiful bed and breakfast. You both are so welcoming and by the time we left you felt like family.

Pat and Ted could not have done more for us during our stay.

The most wonderful of all though was the friendship we now have with Pat and Ted Dobosz.

Etc., etc., etc.

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How?

How do you engage yourguests to help you spread the word?

How do you find and engage potential guests?

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Relationships

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Who are you as a group?

Numbers from survey

Web Marketing expertise: 2.5 out of 5Social Media expertise: 2.7 out of 10Blogs: 7PPC: 4 / 12Social Media Ads: 4 / 12Most Active: St Francis / Bayfront Marin House

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TripAdvisor.com

Who actively works the reviews?

Who is trackingtraffic?

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What is Web Marketing?

Driving traffic to a web site and getting visitors to engage

Calls to action Inquire Subscribe Interact and remember Relate their

experience / Refer Reserve/Buy

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What is Web Marketing?

This isn’t easy....

… but can/will eventually build great rolling momentum.

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What is Web Marketing?

Be prepared to invest time and some money to market your property and yourself on the web

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What is Web Marketing?

An opportunity to begin or build a relationship

Don’t rush the “sale”

Build trustOpen Channels to

communicateVerify your

greatness

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What is web marketing?

Where to start: Targeting

Who are your customers? Why are they your customers? Why did they pick you? What is your value?

Where do they hangout online and off?

Verticals? History buffs, etc.

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Types of web marketing

Search Engine Marketing - SEM (Advertising)

Adwords Other advertising Landing pages

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Types of web marketing

Search Engine Optimization - SEO

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Types of web marketing

Real world networking

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Types of web marketing

Social Media

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Types of web marketing

Traditional Marketing to drive traffic

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Search Engine Optimization(SEO)

Your Web Site Needs To Campaign For Votes

The more votes you get the higher your sitewill rank on search engines

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Search Engine Optimization(SEO)

Votes = Linksfrom other web sites

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Search Engine Optimization(SEO)

Content = Your Site’s Campaign Platform

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Search Engine Optimization(SEO)

The better yoursite’s platform(content) the more votes(links) you will get and thebetter your ranking will be

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Search Engine Optimization(SEO)

When other relevantsites link to your sitethey are “voting”for your site

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Search Engine Optimization(SEO)

The more links to your site from other highlyranked sites in your topic area the higheryour rank in thesearch engines

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Search Engine Optimization(SEO)

You win the election when Google servesup your addresswhen content on your site matchesa user’s search, because you had more links

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SEO - Tactics

High quality relevant links to your site Forum posts 3rd party blogs Comments on other blogs Controversial content Public Relations

Keyword/phrase optimized content

Follow all the rules

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SEO - Content, Content, Content

Each page a topicKeyword rich

How to identify (Google tools)

Brainstorm Look at competitors Search how your

customers search Don’t try to go for

common terms Long tail terms Low counts in Google

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SEO - Use a Content Management System(CMS)

If you can’t control yoursite, then you can’t controlyour marketing

WordPress Not just for blogging Install (Godaddy) or use WordPress.com

Many others available TypePad Drupal

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SEO - Get free content

Directories of contentRSS feedsGuest posts

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SEO - Links out = links in

Comments on other blogsBlog networksForum postsWrite free articlesContestsPost to Facebook, LinkedIn, etc. Write articles that get attention

Top 10s Secrets

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SEO - Weblogs

Specialized ContentBuild

Separate hosting accounts

Hire Freelance writers

eLance Odesk

Blog specialists Performancing

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Silly Rabbit Tricks Are for Kids

Slow and steady equals SEO success

No one can get you top rankings without work and original content, but they can get you banned

Check references of anyone you hire

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Search Engine Marketing

Google AdwordsMaximize your

investment Learn Hire(Trada, oDesk, etc.)

The "Others" - Yahoo, MSN(Bing), etc. Cheaper Less competition

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Search Engine Marketing

Landing pages canincrease conversions

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Search Engine Marketing

Competing Against Each Other

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Other Advertising

What other venues are available?

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This Changes Everything

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This Changes Everything

Blurs the lines between our personal world and business world

More open and honest communicationsSharing everythingLess divisions – more commonality

Go ahead and login

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What is Social networking

Conversations

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What is Social networking

Connections

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What is Social networking

Relationships

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What is Social networking

Can you hear me?

“I just posted the coolest link ever to Facebook and none of my friends have “liked it” or commented upon it.” REFRESH

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What is Social Networking?

ConnectingConversationsRelationshipsEgo

GeographyBusinessSchoolsHobbiesFamilyAny Interests

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What is Social Networking?

Personal

Old friendsSchool matesFamilyNeighborsCivic

Business

PromotionsRecruitingNetworkingReferralsTestimonials

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How To Use Social networking

Do you have the time?

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What Networks Merit Your Attention?

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Semi-closed business focused networkThe Chamber of Commerce onlineWorldwide and localFantastic business resource

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FeaturesJob listingsGroupsQ&A / AnswersConnection toolsTargeted advertisingNetwork updatesRecommendations

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FeaturesGroups

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FeaturesQ&A / Answers

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FeaturesRecommendations

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FeaturesAdvertising

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Value to you?

ReferralsMeetingsReferences RecommendationsNetworking

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Semi-closed personal social networkClub, church, community center, bar onlineWorldwide and localFantastic personal

connectionsConnect with only Those you choose

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FeaturesComments and likesThe wall

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FeaturesPhotos and Videos

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FeaturesConnections old and

newImportant discussions

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FeaturesProfileGroups/Pages

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FeaturesGroups

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FeaturesIntegrate your data

and sites

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FeaturesAds and pages

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FeaturesAds and pages

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Getting Likes

Ask for itBribeContestsPartners

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Pages – Getting Started

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Pages – Getting Started

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Ads – Getting Started

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Check In

Start a conversation

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Get the LikeButton Everywhere

Ask everyone to like you

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Remember that likes are referrals – Their friends see it. Ask for them.

Take action while staying with you or at least remind them too.

Remind them to check in with Facebook, Foursquare, etc. – Put up a sign

Post content of value frequently

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Examples:Local news and info

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Examples:Local news and info

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Examples:Humor and

ideas

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Examples:Guest photos

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Open personal/business social networkBroadcasting and conversationsWorldwide and localSmall bursts of info(140 characters)Follow – SubscribeReal time/live

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FeaturesFast communicationsEasy to masterReciprocalEasy to share

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How tosConcise communicationsShort URLs

(TinyURL)RelevantUsefulTraffic to your siteUpdate tool for biz

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SEO / Social - Self-feeding strategy

Independent accounts

BlogsTwitterFacebook

Blog

Blog

Blog

Twitter

Facebook

YourSite

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Don’t forget email

NewslettersBlasts – to a listThink about those

verticals

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Video

People will clickPost to YouTube and all the social media sites

Detailed keyword Descriptions - SEO

Contests:Best hidden gem, tours, etc.

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Calls to action

Determine what you want visitors to do

Build pages and links to get them to take that action Landing pages

Tweak then test again and again

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Tracking, tracking, tracking!

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Tracking, tracking, tracking!

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Time

Allot a set amount of time each day to the tasks

Patience... breeds success. It can take months to see results

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Getting Started

Jump right inHave funPlan your strategyPick a few and staySet your goalsEnjoy yourselfKeep it realKeep it freshOpen up or be left behindGive

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Great Resources

Send for moreMarketingExperiments.comGoogle’s Webmaster CentralGoogle AnalyticsTools for building,

tracking, and managing your site and clients

WordPress.com