Presented Oct. 24, 20083CMA Conference

Web-Based Internal

Presented by Kristy Fifelski

Communications

E-PIO, City of Reno, Nevada

Web-Based Internal Communications

Agenda

City of Reno Intranetthe good, the bad & the uglyour redesign project

Your Intranet Projectadvice from webmasters“bad” intranets

How to approach your webmaster;-)

Questions?

Existing Reno Intranet

(primarily lists of links)

Draft of New Intranet

(focus on functionality)

Web-Based Internal Communications

City of Reno Intranet Redesign

finding Resources• Easy to find forms• Processes explained• FAQs

A B

Web-Based Internal Communications

City of Reno Intranet Redesign

enhanced Communication

• News & Announcements• Electronic Newsletters• Quick Poll

Web-Based Internal Communications

City of Reno Intranet Redesign

improved Collaboration

• Projects• Forums

Web-Based Internal Communications

advice from the Start• utilize existing committees• involve HR• survey employees• content management

Your Intranet Project

Web-Based Internal Communications

Advice from Webmasters

Bellingham, WA

Larimer County, COOverland Park, KS

Galesburg, IL

Wilson, NC

Web-Based Internal Communications

Ugly Government Intranets

(screenshots used with permission)

Web-Based Internal Communications

Before & After

(screenshots used with permission)

Before

After

Before

After

Web-Based Internal Communications

approaching a Webmaster• assume they probably have an

intranet project in the works, or ideas• offer to help• always ask their opinion and advice

Your Intranet Project

Web-Based Internal Communications

Questions…