Internal Communication Solution

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Inform employees worldwide Completely web-based product

Transcript of Internal Communication Solution

Page 1: Internal Communication Solution

Inform employees worldwideCompletely web-based product

Page 2: Internal Communication Solution

2What DeskAlerts is?

• DeskAlerts messages cannot be missed

• Can be delivered to everyone worldwide

• Provides a dedicated channel for critical

information

• Reduces staff load and call volume

• Module system enables to build your own

communications strategy

DeskAlerts is a one-way desktop alert notification system that combines ease-of-use withComprehensive security, tracking and customization options for fail-safe communications.

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3How it works?

• DeskAlerts Console is a web-based

interface to send all types of content,

track statistics, manage publisher accounts

etc. It is hosted inside the company and

can share the server with other web

applications

• DeskAlerts Agents are deployed to end

users’ machines in order to receive

desktop notifications

DeskAlerts is a client-server software. That means it consists of two parts:

Typical DeskAlerts pop-up notification

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4Reach employees worldwide

• Messages can be delivered across

corporate network and outside of it

• Notify employees away from their

desktops via SMS or mobile alerts

• Multiple OS support

• Multiple languages support

• Special feature to send the same message

with different translations

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5Integrate with your corporate environment

• DeskAlerts is fully configurable

• Can be integrated with Active Directory

• Can be integrated with other corporate systems

• Alerts can be sent from 3rd party systems via API

• Custom branding service

• Custom development on demand

• Deployment and initial setup service is provided

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6User-friendly publisher interface

• User interface is intuitive and filled with

hints for beginner users

• Publisher’s console is web-based and can

be accessed from any place

• Publisher’s rights can be limited to the

required scope of activities

• Integrated product help is available

• No special training required

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7Convenient content grouping

Use the v8 exclusive Campaigns feature to

group the different types of messages into a

single entity:

• Send desktop alerts, surveys, screensavers

and wallpapers in a single campaign

• Schedule the campaign start date and be

prepared beforehand

• Easily duplicate campaigns to create sets

of messages for celebrations, product

releases and other company events

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8Secure solution

• Internal hosting for enhanced control and

protection

• Administrator (full) and publisher (limited)

access policies

• 128-bit strong key message encryption

• Centralized data storage for full data control and

easy backups

• Transparent source code

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9End user comfort ensured

• Automatic user registration mechanisms

are available

• Employees may be allowed to use

“Unobtrusive mode” in which only urgent

alerts will pop up on user’s desktop

• Ability to share custom company manuals

• Optional feedback channel from end users

to product administrators / publishers

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10Mobile devices support

• Send the notifications to DeskAlerts

Mobile applications for Android and iOS

• Send the text notifications via SMS

gateways

• Send notifications to employees’ email

inboxes

All from a single interface

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11Branded solution for your company

• As an additional service, order custom

software skins to get branded solution

• Add your company logo and colors to pop-

up windows and publisher console

interface

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12Multilingual editions

Companies with the employees speaking

different languages can employ the

Multilanguage alert feature:

• Compose the message on different

languages manually or with the help of

automatic translation engine

• End users receive the messages in their

preferred language

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13Multiple communication channels• Pop-up messages and scrolling tickers on

employee desktops

• Desktop wallpapers

• Windows Screensavers

• E-mail notifications

• SMS messages

• Social channels – LinkedIn shares, tweets and

blog entries

• Digital signage

Same message can be posted to multiple

channels from a single publisher interface

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14Various types of content

• Text and images

• HTML

• Video, audio, Flash animation

• Attaching documents

• Desktop alerts generated from RSS newsfeeds

• Complex employee surveys, quizzes and polls

• Meeting invitations in iCal format

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15Extensive range of features• Advanced audience targeting – sending

messages by broadcast or to specific

groups

• Unlimited number of message templates

to define

• Alert appearance skins to display the

message priority

• Customizable message editor

• Reading confirmation

• Delivery confirmation

• Reports generation

and much more

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16Overall system improvement modules

• Extended Reports module – provides

more detailed statistics on content

delivery. Comes with charts and additional

user widgets

• Encryption module – encrypts the

messages between server and client. Must

have feature for a companies which have

to deal with public networks

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17DeskAlerts System Requirements

Server Requirements:Windows 2003 Server or higherIIS 5.1 or higher (ASP required)MSSQL 2008 or higher2GHz CPU or faster1024 MB RAM200 MB free hard drive space

Workstation requirements:256 MB RAM20 MB free hard drive spaceWindows Vista and higher orOS X 10.6.4 and higher orLinux (Ubuntu 10.4+)

Performance & TrafficDeskAlerts desktop agent take ~0.01% of CPU time on systems with medium configurations (Celeron 1,8 GHz / 512 MB RAM).On average, 1 workstation generates 33Kb of traffic per hour with 1min delay between requests.

Tip: server requirements may vary depending on the number of users connected. Actual requirements may be obtained from the deskalerts.com website or from technical support.

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18Our clients

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Avoid critical information loss in a clutter of internal emails

Sign up for 1-on-1 product presentation:http://alert-software.com/schedule-product-presentation/

Just 20 min to learn how to keep employees informed at all times –

dramatically reducing workload.

Contact us:http://deskalerts.co/[email protected]+1 804 592 19 17Alexander Maletinhttps://www.linkedin.com/in/alexander-maletin-a6b910128