We Want Technical Support Engineers! Draper, UT
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FireEye has invented a purpose-built, virtual machine-based security platform that provides real-time threat protection to enterprises and governments worldwide against the next generation of cyber attacks. Following the acquisition of Mandiant, FireEye is now the ONLY company that can deliver a comprehensive platform to detect, resolve, and prevent advance attacks on a global basis.
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ireEye Customer Support is dedicated to providing complete, responsive, high quality services, thus assuring our customers an excellent experience when using FireEye products. FireEye’s Customer Support group prides itself on achieving the highest level of customer satisfaction by: *Providing timely and knowledgeable responses *Protecting the customer’s investment *Meeting changing market demands for new features, products and services * Providing information to customers to assist in decision making, concerning systems upgrades
Transcript of We Want Technical Support Engineers! Draper, UT
FireEye has invented a purpose-built, virtual machine-based security platform that provides real-time threat protection to enterprises and governments worldwide against the next generation of cyber attacks.
Following the acquisition of Mandiant, FireEye is now the ONLY company that can deliver a comprehensive platform to detect, resolve, and prevent advance attacks on a global basis.
Do you have an aptitude for learning new technologies,
evidenced by the ability to expand upon core knowledge?
Are you ready to work to solve product and network problems of low to high complexity and act as a focal point for
Customer network problem resolution?
Are you able to effectively configure and utilize complex lab setups to
duplicate and solve Customer reported problems?
Do you have Experience in supporting and troubleshooting
end-point solutions?
