Wave 2010: The new way of working.
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Transcript of Wave 2010: The new way of working.
Wave 2010Wave 2010The new way of working.The new way of working.
…much m…much more than just changing a few habits ore than just changing a few habits ……
Wave 2010Wave 2010The new way of working.The new way of working.
…much m…much more than just changing a few habits ore than just changing a few habits ……
Hans DemeyerSupplier of Inspiration & OptimismCT-interactive
AgendaAgenda- The way we live & work & organize-Wave 2010 : New solutions that enable more efficiency & mobility
Disruptions on the horizon or Disruptions on the horizon or around the corneraround the corner
from old economy to new economy
from vision to action
the war for talent
Disruptions on the horizon or Disruptions on the horizon or around the corneraround the corner
from old economy to new economy:“The world is flat” , “Econoshock” and the “long tail”, globalization
Connected value chain in the Connected value chain in the old economyold economy
ISO 9000 Certified
Business expansion in the old Business expansion in the old economyeconomy
ISO 9000 Certified
ISO 9000 Certified
ISO 9000 Certified
ISO 9000 Certified
ISO 9000 Certified
ISO 9000 Certified
ISO 9000 Certified
ISO 9000 Certified
ISO 9000 Certified
Disonnected value chains in Disonnected value chains in the new global economythe new global economy
Business expansion in the Business expansion in the new global economynew global economy
0
20
40
60
80
100%
2000 2005 2010
Different time, different place
Same time,different place
Same time,same place
Workingalone
Work Styles
Percentage of work that depends on group input
(Source: Gartner - http://www.datapro.com/teleconferences/attributes/attr_103789_115.ppt)
Disruptions on the horizon or Disruptions on the horizon or around the corneraround the corner
from vision to action:The Knowledge Gap
Exploration of the knowledge Exploration of the knowledge gapgap
The task is not so muchto see what no one yet has seen, butto think what nobody has yet thoughtabout that which everyone sees
– Schopenhauer
To maintain a competitive To maintain a competitive advantage…advantage…
TeamTeam
DivisionDivision
EnterpriseEnterprise
IndividualIndividual
ExtranetExtranet
InternetInternet
……we will have to make we will have to make
collaborationcollaboration with colleagues with colleagues down the down the corridor corridor or or around the around the world world as natural as as natural as working alone to bridge working alone to bridge the the knowledge gapknowledge gap
Disruptions on the horizon or Disruptions on the horizon or around the corneraround the corner
the war for talent”1984”
Digital Natives! Digital Natives!
Digital nativesDigital nativesThey work differently – your kids and yourselfThey escalate a chat to a call to a video call with one click – they use technologyThey communicate across the globe as seamless as across the table – they collaborateWhen they type 3 words in Live Search or Google they find more information then they can handle – on any topic!
Are we imposing them to be ineffecient?Will they bring a different mindset to the whole organization?
No problem if they were No problem if they were abundantly available? abundantly available?
Demographic overview Belgian Population
...but they are a rare ...but they are a rare commoditycommodity
Organization structures Organization structures change change
TraditionalsTraditionals BoomersBoomers XersXers YersYers
Business Business processprocess
Organizational Organizational shapeshape
WorkplaceWorkplace
TechnologyTechnology
1928 2000+
‘New World of Work’ Foundation‘New World of Work’ Foundation
Unified CommunicationsUnified CommunicationsUnified CommunicationsUnified Communications
CollaborationCollaborationCollaborationCollaboration
Enterprise Content ManagementEnterprise Content ManagementEnterprise Content ManagementEnterprise Content Management
Business IntelligenceBusiness IntelligenceBusiness IntelligenceBusiness Intelligence
StandardizedStandardizedStandardizedStandardized RationalizedRationalizedRationalizedRationalizedBasicBasicBasicBasic DynamicDynamicDynamicDynamic
IdentifIdentify y
where where youyouareare
Identify Identify where where
you want you want totobebe
Enterprise SearchEnterprise SearchEnterprise SearchEnterprise Search
Business Productivity Infrastructure Optimization
• Servers optimalizeren (virtualizatie, green computing)
↑• Netwerk
openen voor thuiswerkers, en mobiele werkers
↑• Beveiliging• Internet
↑• Small Business
Server 2008↑
• Netwerk (LAN)↑
• Computers in bedrijf
↑• Zonder ICT
• Licenties optimalizeren en standardizeren (open license, Software Assurance)
• ICT Diensten buiten het bedrijf onderbrengen bij gespecialiseerde bedrijven
• CLOUD COMPUTING, SAAS, DAAS, PAAS, ...
Windows 7 Focus : your desktop as a convenience good
Fast and ReliableFast and Reliable
CompatibleCompatible
MobileMobile
Everyday Everyday Tasks are Tasks are Faster and Faster and
EasierEasier
Simplify TasksSimplify Tasks
Easier NetworkingEasier Networking
Device ExperienceDevice Experience
Safeguard Safeguard Your BusinessYour Business
Improved Data SecurityImproved Data Security
Better Protect Your PCBetter Protect Your PC
Solve Problems QuicklySolve Problems Quickly
Safer OnlineSafer Online
Just WorksJust Works
Windows 7 for the Enterprise
Streamline PC Management
Easy migration Keep PCs runningVirtualization
Enhance Security &
Control
Better protected data & PCs
Built on Windows Vista foundation
At their deskIn a branchOn the road
Make Users Productive Anywhere
Remote Access for Mobile WorkersMake Users Productive Anywhere
Windows 7 SolutionWindows 7 Solution
Direct AccessDirect Access
Situation TodaySituation Today
Office Home HomeOfficeDifficult for users to access corporate
resources from outside the officeChallenging for IT to manage,
update, patch mobile PCs while disconnected from company network
New network paradigm enables same experience inside & outside the office
Seamless access to network resources increases productivity of mobile users
Infrastructure investments also make
it easier to service mobile PCs and distribute updates and polices
Windows 7 SolutionWindows 7 Solution
Branch Cache™Branch Cache™
Situation TodaySituation Today
Application and data access over WAN is slow in branch offices
Slow connections hurt user productivity
Improving network performance is expensive and difficult to implement
Caches content downloaded from file and Web servers
Users in the branch can quickly open files stored in the cache
Frees up network bandwidth for other uses
Branch Office Network PerformanceMake Users Productive Anywhere
Windows 7 SolutionWindows 7 Solution
Search FederationSearch Federation
Situation TodaySituation Today
Consistent experience to find data from multiple locations, including SharePoint sites
Users and IT can pre-populate Favorites in Windows Explorer to remote search sites that support OpenSearch protocol
IT can point users to select search sites with Enterprise Search Scopes
Search in the EnterpriseUser Productivity
Current desktop and Enterprise search solutions are good, but not integrated
Users need to take different steps to find data on PC and data on servers
Data sources are hard to discover
Document redirectionOffline files
Virtual Machine Hosts
Physical Infrastructure
Virtual Machine Manager agents
deployed to virtual machine hosts
Performance data collected to identify
consolidation candidates
Physical servers converted to virtual
machines
Performance data collected from VM hosts for intelligent placement
Intelligent placement of each VM on optimal host
Physical machines retired or
repurposed
Prioritized report of consolidation candidates
30
TS RemoteApp™ RemoteApp™
TS Gateway RD Gateway
TS Session Broker RD Connection Broker
TS Web Access RD Web Access
TS Easy Print RD Easy Print
Terminal Server RD Session Host
RD Virtual Host
RemoteApp & Desktop Connections
RD Web Access
RD GatewayRD Connection
Broker
Active Directory® Licensing
Server
RD Virtualization Host
RD Session Host
RD Client
RD Connection Broker
RD Client
RD Session Host Server Farm(Session-based desktops)
RD Session Host Server Farm(RemoteApp)
RD Session Host
App-V Management
Server
RD Client RD Virtualization
Host
RD Client
Personal Virtual Desktops
Active Directory
Pooled Virtual DesktopsRD Connection Broker
RemoteApp managerRemoteApp managerDefine program Define program
settingssettingsMake programs Make programs
available via TS Web available via TS Web AccessAccess
Create MSI or RDP filesCreate MSI or RDP files
Terminal Server
Requires:Requires:Vista SP1 or XP SP3 RDC Vista SP1 or XP SP3 RDC client (mstsc.exe)client (mstsc.exe)
Requires:Requires:Remote Remote Desktop Desktop
Connection Connection clientclient
Applications launched Applications launched from Web Page, RDP from Web Page, RDP files or MSI shortuctsfiles or MSI shortuctsPrograms look like Programs look like they are running they are running locallylocally
RDP hosts can now be put behind firewallHTTP/S used to traverse firewallAD/NPS/NAP checked before connection allowedNew Remote Desktop Connectionclient required
AD/NPS/NAP
User browses to TS Web AccessUser browses to TS Web Access
User initiates HTTP/S connection to TS Gateway
User initiates HTTP/S connection to TS Gateway
Terminal Servers or XP/Vista
TS Gateway
TS Web Access
Internet DMZ Internal Network
RDP over HTTP/S established to TSG RDP 3389 to host RDP over HTTP/S established to TSG RDP 3389 to host
AD/IAS/NAP checkedAD/IAS/NAP checked
Vista RDC (TS) client
Bad MatchNo Match Close Match TS Easy Print
Historical IssuesHistorical Issues SolutionSolution
What you depend on today
What you depend on today
What you’ll expect tomorrow
What you’ll expect tomorrow
&&
Manage your day with e-mail, calendar, tasks
Copy/paste smoothly across programsEasily format documents for a professional look
Manage your day with e-mail, calendar, tasks
Copy/paste smoothly across programsEasily format documents for a professional look
Work together in real timeUse multimedia to express ideasEnjoy freedom to work virtually anywhere
Work together in real timeUse multimedia to express ideasEnjoy freedom to work virtually anywhere
The Best Productivity Experience The Best Productivity Experience Across PC, Phone, & Browser Across PC, Phone, & Browser
Share Expertise and Stay ConnectedShare Expertise and Stay Connected
Help Diverse Workforce be More Productive
Connect Business Processes to Desktops
Help Diverse Workforce be More Productive
Connect Business Processes to Desktops
Meet changingMeet changingcustomer needscustomer needs
Manage IT cost,Manage IT cost,complexitycomplexityWork Work
TogetherTogetherBring Ideas Bring Ideas
to Lifeto LifeUse Office Use Office AnywhereAnywhere
Simplify Simplify Deployment Deployment
& Lower Mgmt & Lower Mgmt CostsCosts
Maximize Maximize Platform Platform
ValueValue
ConnectShare
Accomplish
EnvisionMash UpInform
EnvisionMash UpInform
ChoiceRelevance
Power
ChoiceRelevance
Power
PCPhone
Browser
PCPhone
Browser
ExtensibleExtensibleInteroperableInteroperable
Best User ExperienceBest User ExperienceBest User ExperienceBest User Experience Most Flexible PlatformMost Flexible PlatformMost Flexible PlatformMost Flexible Platform
Do More with LessDo More with Less
Manage Volumes of Digital InformationManage Volumes of Digital Information
Work From More Locations & DevicesWork From More Locations & Devices
Capability description: Start an immediate application sharing session with a couple of clicks from the Backstage view of popular Office 2010 applications or Office Communicator 2010.
New capability: Application Sharing
Challenge: Travel and 3rd party conferencing tools are expensive, and meetings are less effective without a shared canvas.
Potential savings/efficiency gains: Reduce travel costs and 3rd party conferencing and phone charges by replacing meetings and training with integrated IM, Voice, Web, Audio and Video conferencing. App Sharing Scenario
(Click Image)App Sharing Scenario(Click Image)
Application Sharing(Click Image)Application Sharing(Click Image)
Share with your Contacts
Attendee view is clear
and consistent
InternetInternet
Application Sharing ScenarioApplication Sharing Scenario
< Click here
Start sharing from right within Office
applications
Potential savings/efficiency gains: Reduce costs and the need for training by reducing the need for 3rd party rich media tools with rich capabilities integrated into the Fluent UI.
Capability description: Sharpen, brighten and recolor photos using Live Preview to easily try out different artistic effects.Trim videos to get to just the right clip and format the visual effects around it. Compress the size of the video.
New capability: Powerful features to edit photos and videos from within PowerPoint 2010
Challenge: Photo and video content is becoming an ever-popular way to create and consume information, but multi-media tools can be expensive and difficult to learn.
Bring Ideas to LifeBring Ideas to Life
Photo Editing (Click Image)Photo Editing (Click Image)
Video Editing (Click Image)Video Editing (Click Image)
Sharpen or recolor images
Trim video clips
Control UI for video
Compress file size
Potential savings/efficiency gains: Virtualizing Office 2010 offers the opportunity to reduce deployment costs (user training, application compatibility) and increase application management control.
SharePoint Proxy has been adjusted (directly open/edit documents hosted by SharePoint)
Fast Search in Outlook, when virtualized, now includes Windows Desktop Search
Capability description: Office 2010 has been optimized to run faster in a virtualized environment:
New capability: Office 2010 is the first version of Office built with virtualization in mind.
Challenge: New versions of Office can be difficult to deploy for fears of disrupting business rhythms.
Example Diagram(Click Image)
Example Diagram(Click Image)
Stream on demand
Create a virtual bubble
Users automatically get updates
Apply updates once to server
BIBI ECMECM CollaCollabb
SearSearchch
User ExperienceUser Experience
Drive insight from complexityDrive insight from complexity
Work with customers & partnersWork with customers & partners
Embrace Millennial work stylesEmbrace Millennial work styles
Comply with regulationsComply with regulations
Interoperate with LOB systemsInteroperate with LOB systems
Protect intellectual propertyProtect intellectual property
Quickly scale operationsQuickly scale operations
Plan for the futurePlan for the future
Manage IT cost,Manage IT cost,complexitycomplexity
Meet changingMeet changingbusiness needsbusiness needs
042 440 5280
Editing Conflict Resolved by Merge
Engine
Synchronizing Only Updated Sections
(Deltas)
Local Copy Saved for Offline Access
What can be deployed?What can be deployed?•Web PartsWeb Parts•Event ReceiversEvent Receivers•Feature Activation Feature Activation ReceiversReceivers•Workflow ActionsWorkflow Actions
•InfoPath FormsInfoPath Forms
•Site and List TemplatesSite and List Templates
Restricted to Limited resourcesRestricted to Limited resources•Code CPU TimeCode CPU Time•SQL Execution TimeSQL Execution Time•Number ExceptionsNumber Exceptions
Custom Code is IsolatedCustom Code is Isolated• Separate Process/ServerSeparate Process/Server• Scale OutScale Out
Artist Tracker > Artists
Artists
Contracts Artist Name Address City State
Artist
Mandible
Artist Name: Mandible
Agent:Andrew Datars Quartet
Stuck in the Mud
Tastes like chicken
Deathrattle
Jay Hamlin Trio
Down on the Bayou
Concourse
Down on the Bayou
Concourse
Concourse
Jay Hamlin Trio
My Artists
• PeoplePeople− Roles and ResponsibilitiesRoles and Responsibilities
• PolicyPolicy− Collection of principles - What site owners,Collection of principles - What site owners,
administrators and developers should / should administrators and developers should / should not donot do
• TechnologyTechnology− Leveraging the features to enforce policies Leveraging the features to enforce policies
through technologythrough technology
• ProcessProcess− How to accomplish common tasks such as How to accomplish common tasks such as
creating a new site or requesting new business creating a new site or requesting new business requirementsrequirements 84
• SharePoint often overlaps with other installedSharePoint often overlaps with other installedapplications in particular capabilitiesapplications in particular capabilities
• Many of SharePoint’s capabilities are not ‘required’ Many of SharePoint’s capabilities are not ‘required’ or ‘mandated’; rather, they improve productivityor ‘mandated’; rather, they improve productivity
• You are looking for a chance to consolidateYou are looking for a chance to consolidateand stop proliferation & reduce duplicationand stop proliferation & reduce duplication
• Some things are easy to mess upSome things are easy to mess up
85
86
Symptoms of SharePoint gone wild
Database disk storage doubles over a weekend when someone decides to copy in the network drive
Performance is sporadic; custom code is bugging and has memory leaks
No one is paying attention to usage reporting; the environment is not adapting to the demands of the users
Security breaches; no formal audits in place so users “accidently” uncover secure content
87
Business-related Governance
SharePoint governanceThemes
88
• Why do you want/need SharePoint?Why do you want/need SharePoint? Intranet Portal? Web 2.0? Social Computing?Intranet Portal? Web 2.0? Social Computing?
Application Platform? Search Platform? Document Repository?Application Platform? Search Platform? Document Repository?Workflow Engine? Extranet? Internet? Access Replacement? Team Workflow Engine? Extranet? Internet? Access Replacement? Team Sites? Sites?
• Growth PlanGrowth Plan How many users initially? Over time? Geo-dispersed?How many users initially? Over time? Geo-dispersed?
Uptime requirements? Number of sites? Docs? Pages? Searches?Uptime requirements? Number of sites? Docs? Pages? Searches?Initial Workloads? Future Workloads?Initial Workloads? Future Workloads?
• Usage Policies – HR ‘Handbook’ providing:Usage Policies – HR ‘Handbook’ providing: Clear instruction on how and when (not) to use SharePointClear instruction on how and when (not) to use SharePoint Information on how users can get support and training, request Information on how users can get support and training, request
design and development services, request new functionalitydesign and development services, request new functionality
• Training PlanTraining Plan Site Collection Administrators, Ops, Developers, Designers & Site Collection Administrators, Ops, Developers, Designers &
SupportSupport End Users – Provide Announcements, Videos, FAQ’s via Service End Users – Provide Announcements, Videos, FAQ’s via Service
PortalPortal
89
• CXO sponsored strategy – stakeholder buy-in• Well-communicated strategy & service offering• Consolidated well-managed server farms• Consistency, standards, branding, usage policies• Security policies and enforcement, information
management policies• Easy-to-use and powerful search• On-demand/Accessible training and support
− SharePoint Learning Kit− Podcast Kit for SharePoint
90
Get Introducted to SharePoint 2010 (online) http://sharepoint2010.microsoft.com SharePoint Products and Technologies: 2010 Developer Documentation
Visit the SharePoint 2010 Partner Readiness Site http://partner.microsoft.com/sharepoint2010ready
Attent the local Ignite Trainings Belgium SharePoint Conference, March 30
Tech Days Preconference
SharePoint Engineering Blog http://blogs.msdn.com/sharepoint/
Ente
rpri
seTele
phony
Ente
rpri
seTele
phony
Voice mailVoice mail
EnterpriseTelephonyEnterpriseTelephony
Audio ConferenceAudio Conference
Web ConferenceWeb Conference
Video ConferenceVideo Conference
E-Mail &Instant MessagingE-Mail &Instant Messaging