W national organization of rheumatology managers
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Change is inevitable. In Rheumatology, our practices are constantly evolving to meet the increased demands placed upon our physicians. NORM allows us to face these challenges together. You and your practice are not alone. NORM is here to support you, the manager, to unlock the Hidden Treasurers of Rheumatology and to continuously steer a new course for your practice and patients. What keeps you up at night? Is it the constant changes in CMS policies, or perhaps are you working hard to successfully report MIPS as the bar is raised each year? Does your clinician’s documentation support medical necessity, and does it support your E & M codes? Will your documentation hold up to an audit? Do you have a compliance manual? Do you perform self-audits? Whether you want to make sure your compliance program is up-do-date, or you want to implement a new program for your practice, NORM can help you access the hidden treasures to equip you with the skills and knowledge to establish a robust compliance program. Our keynote speaker, Sean Weiss, will help us unlock the treasure chest to successfully create this program, and Susan urston will give us the “Key Ingredients for Auditing E/M Services”. Managing a rheumatology practice requires coordination with many parties and effective communication is essential. Dr. Paul White will teach us the 5 Languages of Appreciation and Motivation within the workplace, while the Four Square breakout activity will help each of us understand how our staff and patients experience the current office workplace, and envision what their desired office workplace experience would be. You will be able to apply Dr. White’s insight and your Forte data during this session. We can all agree that running a Rheumatology practice is complex and challenging. At this year’s NORM conference, learn how to adjust the sails of your ship, and chart the next course for your practice. We will unlock pearls on Stark laws, give a regulatory update, and provide you with networking opportunities through our popular Circles of Knowledge, hosted by the NORM Education Committee (NEC). Whether this is your first time, or you are one of our many seasoned attendees, this year’s conference will offer something new for everybody. e investment of your time in leaving the office for a couple of days will be repaid tenfold, and we are grateful for the positive response we have received from physicians who recognize the value that these knowledge-sharing and networking events provide. We hope to see you at this year’s NORM conference in Tampa. We promise you will leave with many Hidden Treasures to transform and elevate your practice upon your return. Andrea Zlatkus President of NORM PRESIDENT’S WELCOME Wednesday, October 3 12:00pm – 6:00pm AAPC – CRHC Test – Review Course ursday, October 4 8:00am – 9:30am AAPC – CRHC arrive in room and book check 9:00am – 3:00pm New Leaders in Rheumatology Bootcamp – Pre-Conference Event 9:30am – 3:00pm AAPC – CRHC Test 10:00am – 5:00pm Conference Attendee Registration 1:00pm – 5:00pm Exhibit Hall Set-Up 3:30pm – 5:00pm New Member/New Attendee Orientation 5:00pm – 6:30pm Welcome Reception Friday, October 5 6:30am – 8:00am Breakfast in Exhibit Hall 8:00am – 8:30am Welcome & Review of Conference 8:30am – 10:00am Keynote: Building an Effective OIG Compliance Manual Sean Weiss, CEMA, CMCO, CPMA, CPC-P, CPC Doctors Management 10:00am – 11:00am Physician Compensation Plans and Stark Compliance Joy Hord, Partner Parker Poe Adams, Bernstein LLP 11:00am – 11:45am Break in Exhibit Hall 11:45am – 12:00pm Transition 12:00pm – 1:00pm Breakouts Auditing and Monitoring an OIG Compliance Plan Sean Weiss, CEMA, CMCO, CPMA, CPC-P, CPC, Doctors Management e 7 Myths of & 7 Skills of Strategic Human Resources Scott Warrick Human Resource Consulting, Coaching & Training Services & Scott Warrick Employment Law Services Discovering Your Strengths as a Communicator and Making em Work for You and Your Practice Rick Olsen, PhD, UNCW Key Ingredients for Auditing E/M Services Susan urston Compliance, Education & Audit Consultant Coders Connection, Inc 1:00pm – 2:30pm Lunch in Exhibit Hall 2:30pm – 3:30pm Breakouts Auditing and Monitoring an OIG Compliance Plan Sean Weiss, CEMA, CMCO, CPMA, CPC-P, CPC, Doctors Management Tools to Identify Waste and Discover Opportunities for Cost Reduction in the Private Practice Kari Kalgren, President K2 Health Strategies N ATIONAL O RGANIZATION OF R HEUMATOLOGY M ANAGERS Moving From Where We Are To Where We Want To Be Rick Olsen, PhD, UNCW Key Ingredients for Auditing E/M Services Susan urston Compliance, Education & Audit Consultant Coders Connection, Inc 3:30pm – 4:15pm Break in Exhibit Hall 4:15pm – 6:00pm Poster Session 6:00pm – 7:00pm Friday Reception 7:00pm – 9:00pm Friday Dinner Saturday, October 6 6:30am – 8:00am Breakfast in Exhibit Hall 8:00am – 9:00am Building a Positive Workplace Culture with the 5 Languages of Appreciation Paul White, PhD Psychologist, Best-Selling Author, Workplace Consultant 9:00am – 10:00am Membership Annual Meeting 10:00am – 10:45am Break in Exhibit Hall 10:45am – 11:00am Transition 11:00am – 12:00pm Breakouts How to Avoid Becoming a Toxic Workplace Paul White, PhD Psychologist, Best-Selling Author, Workplace Consultant Engagement for Outcomes: Alignment and Action Kari Kalgren, President K2 Health Strategies e 7 Myths of & 7 Skills of Strategic Human Resources Scott Warrick Human Resource Consulting, Coaching & Training Services & Scott Warrick Employment Law Services Moving From Where We Are To Where We Want To Be Rick Olsen, PhD, UNCW 12:00pm – 1:00pm Lunch in Exhibit Hall 1:00pm – 1:15pm Transition Vendors break down @ 1:15pm 1:15pm – 2:00pm NORM Circles of Knowledge – Round 1 2:00pm – 2:05pm Speaker Transition 2:05pm – 2:50pm NORM Circles of Knowledge – Round 2 2:50pm – 2:55pm Speaker Transition 2:55pm – 3:40pm NORM Circles of Knowledge – Round 3 3:40pm – 3:45pm Transition back to General Session Room & Bio Break 3:45pm - 4:45pm Regulatory Update: Emily Graham, RHIA, CCS-P, Hart Health Strategies 4:45pm – 5:15pm I Don’t Have a Clue Play by Judy Stovall 6:00pm – 8:00pm Dinner @ Columbia
Transcript of W national organization of rheumatology managers
Change is inevitable. In Rheumatology, our practices are constantly evolving to meet the increased demands placed upon our physicians. NORM allows us to face these challenges together. You and your practice are not alone. NORM is here to support you, the manager, to unlock the Hidden Treasurers of Rheumatology and to continuously steer a new course for your practice and patients.
What keeps you up at night? Is it the constant changes in CMS policies, or perhaps are you working hard to successfully report MIPS as the bar is raised each year? Does your clinician’s documentation support medical necessity, and does it support your E & M codes? Will your documentation hold up to an audit? Do you have a compliance manual? Do you perform self-audits? Whether you want to make sure your compliance program is up-do-date, or you want to implement a new program for your practice, NORM can help you access the hidden treasures to equip you with the skills and knowledge to establish a robust compliance program. Our keynote speaker, Sean Weiss, will help us unlock the treasure chest to successfully create this program, and Susan Thurston will give us the “Key Ingredients for Auditing E/M Services”.
Managing a rheumatology practice requires coordination with many parties and effective communication is essential. Dr. Paul White will teach us the 5 Languages of Appreciation and Motivation within the workplace, while the Four Square breakout activity will help each of us understand how our staff and patients experience the current office workplace, and envision what their desired office workplace experience would be. You will be able to apply Dr. White’s insight and your Forte data during this session.
We can all agree that running a Rheumatology practice is complex and challenging. At this year’s NORM conference, learn how to adjust the sails of your ship, and chart the next course for your practice. We will unlock pearls on Stark laws, give a regulatory update, and provide you with networking opportunities through our popular Circles of Knowledge, hosted by the NORM Education Committee (NEC). Whether this is your first time, or you are one of our many seasoned attendees, this year’s conference will offer something new for everybody. The investment of your time in leaving the office for a couple of days will be repaid tenfold, and we are grateful for the positive response we have received from physicians who recognize the value that these knowledge-sharing and networking events provide.
We hope to see you at this year’s NORM conference in Tampa. We promise you will leave with many Hidden Treasures to transform and elevate your practice upon your return.
Andrea ZlatkusPresident of NORM
President’s Welcome
Wednesday, October 3 12:00pm – 6:00pm AAPC – CRHC Test – Review Course
Thursday, October 4 8:00am – 9:30am AAPC – CRHC arrive in room and book check 9:00am – 3:00pm New Leaders in Rheumatology Bootcamp – Pre-Conference Event 9:30am – 3:00pm AAPC – CRHC Test 10:00am – 5:00pm Conference Attendee Registration 1:00pm – 5:00pm Exhibit Hall Set-Up 3:30pm – 5:00pm New Member/New Attendee Orientation 5:00pm – 6:30pm Welcome Reception
Friday, October 5 6:30am – 8:00am Breakfast in Exhibit Hall 8:00am – 8:30am Welcome & Review of Conference 8:30am – 10:00am Keynote: Building an Effective OIG Compliance Manual Sean Weiss, CEMA, CMCO, CPMA, CPC-P, CPC Doctors Management10:00am – 11:00am Physician Compensation Plans and Stark Compliance Joy Hord, Partner Parker Poe Adams, Bernstein LLP11:00am – 11:45am Break in Exhibit Hall11:45am – 12:00pm Transition 12:00pm – 1:00pm Breakouts Auditing and Monitoring an OIG Compliance Plan Sean Weiss, CEMA, CMCO, CPMA, CPC-P, CPC, Doctors Management The 7 Myths of & 7 Skills of Strategic Human Resources Scott Warrick Human Resource Consulting, Coaching & Training Services & Scott Warrick Employment Law Services Discovering Your Strengths as a Communicator and Making Them Work for You and Your Practice Rick Olsen, PhD, UNCW Key Ingredients for Auditing E/M Services Susan Thurston Compliance, Education & Audit Consultant Coders Connection, Inc 1:00pm – 2:30pm Lunch in Exhibit Hall 2:30pm – 3:30pm Breakouts Auditing and Monitoring an OIG Compliance Plan Sean Weiss, CEMA, CMCO, CPMA, CPC-P, CPC, Doctors Management Tools to Identify Waste and Discover Opportunities for Cost Reduction in the Private Practice Kari Kalgren, President K2 Health Strategies
n at i o n a l o r g a n i z at i o n o f r h e u m at o l o g y m a n ag e r s Moving From Where We Are To Where We Want To Be Rick Olsen, PhD, UNCW Key Ingredients for Auditing E/M Services Susan Thurston Compliance, Education & Audit Consultant Coders Connection, Inc 3:30pm – 4:15pm Break in Exhibit Hall 4:15pm – 6:00pm Poster Session 6:00pm – 7:00pm Friday Reception 7:00pm – 9:00pm Friday Dinner
Saturday, October 6 6:30am – 8:00am Breakfast in Exhibit Hall 8:00am – 9:00am Building a Positive Workplace Culture with the 5 Languages of Appreciation Paul White, PhD Psychologist, Best-Selling Author, Workplace Consultant 9:00am – 10:00am Membership Annual Meeting10:00am – 10:45am Break in Exhibit Hall10:45am – 11:00am Transition11:00am – 12:00pm Breakouts How to Avoid Becoming a Toxic Workplace Paul White, PhD Psychologist, Best-Selling Author, Workplace Consultant Engagement for Outcomes: Alignment and Action Kari Kalgren, President K2 Health Strategies The 7 Myths of & 7 Skills of Strategic Human Resources Scott Warrick Human Resource Consulting, Coaching & Training Services & Scott Warrick Employment Law Services Moving From Where We Are To Where We Want To Be Rick Olsen, PhD, UNCW 12:00pm – 1:00pm Lunch in Exhibit Hall 1:00pm – 1:15pm Transition Vendors break down @ 1:15pm 1:15pm – 2:00pm NORM Circles of Knowledge – Round 1 2:00pm – 2:05pm Speaker Transition 2:05pm – 2:50pm NORM Circles of Knowledge – Round 2 2:50pm – 2:55pm Speaker Transition 2:55pm – 3:40pm NORM Circles of Knowledge – Round 3 3:40pm – 3:45pm Transition back to General Session Room & Bio Break 3:45pm - 4:45pm Regulatory Update: Emily Graham, RHIA, CCS-P, Hart Health Strategies 4:45pm – 5:15pm I Don’t Have a Clue Play by Judy Stovall 6:00pm – 8:00pm Dinner @ Columbia
conference materials
For conference attendees the 2018 Conference materials will be available via the Conference APP that may be downloaded through the Apple Store or Google Play. There will be a desktop version for those who wish to download to their desktops. This app will provide you with all conference handouts and much more. Additional information and instructions will be sent in late August. NORM will provide a magazine-style notebook at the conference.
ada statement
For special services, assistance, or information call Tammala Bulger at 910-520-0515 or email her at [email protected].
conference registrationAvailable on-line at www.normgroup.org
All rheumatology managers/professionals are encouraged to join NORM and register for the annual conference. NORM dues are $150 ( January 1 – December 31). The conference fee is $100. If you register after August 15, 2018 the conference fee is $150.
If you are a current member of NORM log-in to your account and register for the 2018 conference. There is a link on the event calendar. If you are not a NORM member please visit our website www.normgroup.org to join NORM and pay your conference fee.
In order to ensure you participation in the meeting, please register no later than September 1, 2018.
hotel accommodationsAccommodations for the NORM conference may be made online at this web-site: https://aws.passkey.com/go/RheumatologyMeeting. You may also call (888) 789-3090 and ask for NORM.
To take advantage of our special rate of $165 per night, reservations must be made prior to September 6, 2018. Please note that once our guestroom block fills, we cannot guarantee that our special rate will be available. We suggest making plans early.
Board of directors andrea zlatkus, President
Jay salliotte, Vice President
donnie craig, treasurer
iris nichols, secretary
Joe niekirk
melanie scott
andre smith
Judith stoVall
shari Wilson
ethel oWen, Past President
sPeakers
Joy HordPartnerParker Poe Adams & Bernstein LLP
Emily Graham, RHIA, CCS-PVP Regulatory AffairsHart Health Strategies
Kari Kalgren, PresidentK2 Health Strategies
Rick Olsen, PhDProfessor of Communication Studies & Department ChairUniversity of North Carolina WilmingtonForte Consultant
Susan ThurstonCompliance, Education & Audit ConsultantCoders Connection, Inc
Scott Warrick, PresidentHuman Resources Consulting, Coaching & Training ServicesScott Warrick Employment Law Services
Sean WeissPartner/ VP & Chief Compliance OfficerDoctor’s Management
Paul White, PhDPsychologist, Best-Selling Author, Workplace ConsultantAppreciation at Work
diamond leVel corPorate memBersAmgen | GSK | Janssen
saPPhire leVel corPorate memBers BMS | Genentech
Platinum leVel corPorate memBersAbbVie | Celgene | Horizon | Lilly
The Hidden Treasures of Rheumatology
Charting a New Course in Rheumatology
Thursday, October 4, 2018 | Friday, October 5, 2018Saturday, October 6, 2018
Tampa Marriott Waterfront Hotel and MarinaTampa, FLneW leaders in rheumatology BootcamP
Are you new to a leadership role in a rheumatology practice? Are you looking for that “Basic Training” on how to help your doctors run a top-notch medical practice? If so, join us at the new Bootcamp designed just for you. During this one-day, intensive course, we will expose you to the basic topics and key benchmarks you need to know! You will network with a group of people who are in the same boat as you. You will meet a cohort of instructors who can guide you safely through the dangerous waters. The Bootcamp is a pre-conference activity scheduled for Thursday, October 4, and is open only to those attending the 2018 NORM Annual Conference. Each participant will receive a Certificate of Completion at the end of the course. Space is limited to 25 participants. The registration link can be found on the NORM Events Calendar.
