Management Information Systems

INFORMATION TECHNOLOGY

Hardware

Software

Databases

Networks

Other related components

are used to buildINFORMATION SYSTEMS

Payroll System

Inventory System

Marketing System

Customer Service System

IS Vs IT

Information System Resources

Information Systems Resources And Products

People Resources

Hardware Resources

Software Resources

Data Resources

Network Resources

Information Products

The Role of MIS Executive

Systems PlanningData Center Management & OperationsManagement of Remote EquipmentIdentification of Opportunities for New

SystemsSystems Analysis, Design, and

Construction of New SystemsDistributed Systems: The migration of

equipment to user areas and control (selection, purchase, and ownership). Standards sometimes set by IS department

The CIO's Responsibilities

Understand the business: products, markets & customers

Establish credibility of the systems department: responsiveness to needs and requests

Increase the technological maturity of the organization: "Make it easier to take advantage of computer and telecommunications applications,” Spend money, keep up with technology and applications

The CIO’s

Create a vision and sell it: Create a goal for the use of IT within the Organization and sell the goal to others (The Marketing of IT)

Implement a systems architecture that will support the vision and the company in the future. This is perhaps the most difficult responsibility (the Tech, and the Paradigm keep changing).

The CIO

Understand the BusinessEnvironmental Scanning: Find out what is

happening in the market placeConcentrate on the lines of the businessSponsor weekly briefingsAttend industry meetings with line executivesRead industry publicationsHold informal listening sessionsBecome a partner with the line manager

The CIO

Concentrate on Lines of BusinessExample: GM sells cars, parts and

financing. Each is a different line of the business, and each would required different systems.

support current operationsuse system to influence future ways of

working

Increase Technological Maturity

In a technologically mature organization both the organization and the employees are comfortable using and managing the technology.◦Ease of use◦use in intended ways◦have a good attitude to it◦have control over it

Types of IS Organizational Design

Centralized – IS applications and resources housed, managed, and controlled centrally

Decentralized – business units have complete control of their own IS resources

Federal – attempt to achieve benefits of both centralized and decentralized

Customized – mixed design in large enterprises where each division determines best design for that division

Organization design depends on

How rest of business is organized Type of customer markets,

products, and geographical spread

Role of IT within the organization Reporting level of most senior IS

leader Types of technologies managed

by IS organization

IS Evaluation Criteria

Meeting business objectives Responding rapidly and economically to

new needs Expanding business or services Developing an architecture and plan Operating reliable and efficient technology

resources Focusing on the customer Providing quality IS staff Reducing size of backlog Satisfying users Adopting new technologies

Senior IS Management Issues

Improving data and IT planning, especially linking IS to the business

Gaining business value through IT Facilitating organizational learning about

and through IT Refining the IS unit’s role and position Guiding systems development by business

managers Managing organizational data as an asset Measuring IS effectiveness Integrating information technologies Developing systems personnel

Campus Overview

907/A Uvarshad, GandhinagarHighway, Ahmedabad – 382422.

Ahmedabad Kolkata

Infinity Benchmark, 10th Floor, Plot G1,Block EP & GP, Sector V, Salt-Lake, Kolkata – 700091.

Mumbai

Goldline Business Centre Linkway Estate, Next to Chincholi Fire Brigade, Malad (West), Mumbai – 400 064.

Thank You