Voxeo Summit 2010: Prophecy 10 - Unified Self Service
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Transcript of Voxeo Summit 2010: Prophecy 10 - Unified Self Service
Product Spotlight: Prophecy 10 Unified Self-Service Platform Dan Polfer, VP of Engineering
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The Prophecy Platform Downloads and installs in minutes
Scales from 2 ports to 10’s of thousands of ports
World’s most compatible and compliant VoiceXML implementation
Includes VoiceXML compatibility modes to emulate other browsers
World’s most proven CCXML implementation
CTI support (Cisco, Aspect, Genesys, Avaya, and others)
© Voxeo Corporation © Voxeo Corporation © Voxeo Corporation
More Then Just Inbound IVR
Same platform can be used for inbound or outbound applications.
Voxeo has the industry leading outbound call progress analysis engine.
Patent pending approach to solving the human vs machine detection problem
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BIT
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Focused on Performance
64 bit native
Thread reductions
New media server
Improved SIP stack
Async IO
Message Queues
Maximum Ports per Server
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Improved Audio Support
G.729
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Updated TTS Support
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Community Import / Export
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Release Quality
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Comprehensive Performance Stats
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Graceful Load
Rejection
• Any Perfmon Counter • CPU • Memory • CPS • Port Count
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Full Call Recoding
Voxeo offers support for full call recording.
Fully application controlled.
Native GSM support • 90% file size savings • Perfect for long term archival
requirements.
Public key encryption • Addresses compliance
requirements and limits access to the subset of staff that needs access.
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Demo Lab
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