Vodafone Connect Card Global Roaming Setup Tool · Vodafone Connect Card Global Roaming Setup Tool...

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- User Guide - Vodafone Connect Card Global Roaming Setup Tool for Windows

Transcript of Vodafone Connect Card Global Roaming Setup Tool · Vodafone Connect Card Global Roaming Setup Tool...

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- User Guide -

Vodafone Connect Card Global Roaming Setup Tool

for Windows

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Thank you for using the Vodafone Connect Card VC701SI and Global Roaming Setup Tool for Windows.

● About the Global Roaming Setup ToolThe “Global Roaming Setup Tool” (hereafter “the tool” ) is a tool that sets a network operator when global roaming for the Vodafone Connect Card VC701SI (hereafter “VC701SI” ). The tool can also set other settings such as APN and PIN authentication, as well as check the signal strength for the selected network operator when roaming.

● The required operating environment for the tool is as follows: Windows XP Professional (Service Pack 1 or Service Pack 2)Windows XP Home Edition (Service Pack 1 or Service Pack 2)Windows 2000 Professional (Service Pack 4)Windows MeWindows 98 Second Edition Please visit the Seiko Instruments web page (http://www.sii.co.jp/vc/) for the latest technical information and a complete list of compatible models.

・ Unauthorized copying of any part of this manual is prohibited.・ The contents of this user guide are subject to change without prior notice. ・ Every effort was made to ensure the accuracy of the information in this manual. If

you feel there have been any omissions or if you have any questions, please contact Customer Service (▲ Page 27).

・ All product or equipment names are the trademarks or registered trademarks of their respective companies.

・   This symbol indicates that attention is required. ・   This symbol indicates a tip for usage.

Introduction

Notes

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Precautions concerning this tool

Please observe the following precautions when using this tool.● You are only given the right to use this tool. This does not include copyrights, or the

right to give or sell this tool to any third party.● You are permitted to make copies of this tool for backup purposes only. You are not

permitted to give or sell this tool to any third party.●Vodafone and its resellers take no responsibility for losses by the user or any third party

due to the use of this tool.

Precautions for use

●Vodafone and its resellers take no responsibility for any loss of data due to misuse of or problems arising from this tool, or external influence of the operating system or other software.

● Depending on the configuration of the computer such as peripherals connected and software used, there may be compatibility issues.

● An executable file (this tool) will be created when the downloaded file is extracted. This tool functions as a single, self contained executable file.

Getting Ready

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Table of ContentsIntroduction ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・1Notes ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・1Getting Ready ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・2

1. Feature OverviewList of Features ・・・・・・・・・・・・・・・・・・・・・・・・・・・・4

2. Launching and QuittingLaunching ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・5Quitting ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・5

3. Main WindowAbout the Main Window ・・・・・・・・・・・・・・・・・・・・・・・・6

4. Roaming Setting FeatureAbout the Roaming Setting Window ・・・・・・・・・・・・・・・・・・7Usage Inside Japan ・・・・・・・・・・・・・・・・・・・・・・・・・・8Usage Outside Japan ・・・・・・・・・・・・・・・・・・・・・・・・ 10Display Signal Strength ・・・・・・・・・・・・・・・・・・・・・・・ 17

5. OptionsAPN Settings ・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 19PIN Settings ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 22

6. TroubleshootingTroubleshooting ・・・・・・・・・・・・・・・・・・・・・・・・・・・ 25

7. Customer Service Customer Service ・・・・・・・・・・・・・・・・・・・・・・・・・ 27

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This tool allows you to use the following features.

1. Feature Overview

Feature Name Details

Roaming Settings

Japan Mode Select this mode when using the VC701SI inside Japan.

Automatic Mode

When using the VC701SI outside Japan, use this mode to automatically select a network operator from available operators. The network operator is selected from the Vodafone group automatically.

Manual ModeWhen using the VC701SI outside Japan, use this mode to manually select a network operator.

Signal Strength Shows signal strength of the connected network.

Options

APN Settings

APN List Display Shows a list of APNs stored in the VC701SI.

Add APN Adds an APN to the VC701SI.

Modify APN Modifies an APN stored in the VC701SI.

Delete APN Deletes an APN stored in the VC701SI.

PIN SettingsPIN authentication Set whether PIN authentication is validated or not.

Change PIN Change the PIN.

List of features

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Launch this tool by double-clicking on the “VCC_RoamingTool_en.exe”.

Before using this tool, quit the Vodafone Connect Card Utility for VC701SI application.

To close the tool, click on the “X” button at the upper right corner of the tool window.

Quitting

Launching

2. Launching and Quitting

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The following window appears after the VC701SI has been inserted and this tool has been launched.

・If the message“This card does not support Global Roaming. Roaming Settings cannot be allowed.” is displayed at the bottom of the window, Roaming settings cannot be configured until the VC701SI’s firmware has been upgraded with the“Firmware Upgrade Tool”. For more information, see the Firmware Upgrade Tool user guide. ・If a pop-up window displaying“Enter PIN” appears, please enter the correct

PIN to continue. If the PIN authentication is validated, a dialup connection can not be established without the“Vodafone Connect Card Utility for VC701SI”. To validate PIN authentication, see page 23.

Item Description

- Minimizes the window.

× Closes this tool.

Roaming Settings Opens the Roaming Setting window.

OptionsAPN Settings Opens the APN Settings window.

PIN Settings Opens the PIN Settings window.

About the Main Window

3. Main Window

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This window is used to configure the global roaming settings. Click “Roaming Settings” to open the following window. Press “Japan Mode” and “Automatic Mode” to set each respective setting.

Item Description

Current Setting Indicates the mode selected for the current connection.

Japan ModeVodafone JP will be selected automatically. Please select this mode for use in Japan.

Automatic ModeAutomatically selects a network operator when roaming. The network operator is selected from the Vodafone group automatically. Please use this mode when roaming outside Japan.

Manual ModeSelects a network operator from operator list when roaming. Please use this mode when roaming outside Japan.

Signal Strength Displays signal strength.

Displays signal strength after changing the Roaming Mode

Check this box to display signal strength indicator each time you change roaming mode. It is recommended you check this setting.

About the Roaming Setting window

4. Roaming Setting Feature

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Japan Mode Setting

Please select “Japan Mode” when using the VC701SI in Japan. If you selected “Automatic Mode” in Japan, the time for connection might be longer. When Vodafone JP is selected through “Manual Mode”, the current setting isset to “Japan Mode”.

1. Click “Japan Mode” on the Roaming Settings Window.

Usage Inside Japan

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If you checked the“Displays signal strength after changing the Roaming Mode” box in Step 1, the signal strength indicator appears when the mode has been changed ( ▲ Page 17). If you left the box unchecked, the window shown in Step 2 appears.

2. Confirm that “Japan Mode” appears in the Current Setting box. Setup is now complete.

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Automatic Mode Setting

“Automatic Mode” automatically selects the Vodafone network available at the user’s location.

1. Click“Automatic Mode” on the Roaming Settings window.

64K Digital Communication is not available outside Japan. If you want to use64K Digital Communication in Japan, please set to “Japan Mode”.

Usage Outside Japan

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2. When the following pop-up window appears, click “OK” to set to Automatic Mode.

3. If you checked the“Displays signal strength after changing the Roaming Mode” box in Step 1, the signal strength indicator appears when the mode has been changed (▲ Page 17). If you left the box unchecked, the window shown in Step 4 appears.

4. Confirm that “Automatic Mode” appears in the Current Setting box. Setup is now complete.

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Manual Mode Setting

This mode allows you to select a network operator yourself.

1. Click “Manual Mode” on the Roaming Settings window.

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2. The following window appears and a list of currently available network operators will be created.

・Do not remove the card or turn off the power while the operator list is being created.・It may take a few moments to complete the list.

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3. The operator list appears. Select a network operator and click the “Select” button. Click the“Refresh” button to recreate the operator list. The “Select” button is disabled when you are selecting the same network operator which has been set already.

Item Description

Operator List Shows a list of available network operators.

Refresh Searches available network operators and updates the operator list.

Select Selects a network operator from the operator list.

Back Returns to the initial screen of the Roaming Settings window.

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・The name of the network operator may be displayed as a numerical string if the name is not identified.

・Recreate the operator list if no network operator is found or if the signal strength is weak. ・When Vodafone JP is selected through“Manual Mode”, the current setting is

set to“Japan Mode”.・64K Digital Communication is not available outside Japan. If you want to use 64K Digital Communication in Japan, please set to“Japan Mode”.

4. The following pop-up window appears after clicking the “Select” button.

When “Vodafone JP” is selected, the following pop-up window appears. Click the “OK” button to set to “Japan Mode”.

If you checked the “Displays signal strength after changing the Roaming Mode” box in Step 1, the signal strength indicator appears after the mode has been changed ( ▲ Page 17).If you left the box unchecked, the window shown in Step 1 appears.the window shown in Step 5 appears.

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5. Confirm that the selected network operator appears in the Current Setting box. Setup is now complete.

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About Signal Strength

You can check the signal strength of the network that you selected.

1. Click the “Signal Strength” button on the Roaming Settings window, and the following window appears to automatically launch the signal strength indicator. If you checked the “Displays signal strength after changing the Roaming Mode”box on the Roaming Setting Window, the signal strength indicator appears when the mode has been changed. Click the “Cancel” button to cancel the signal strength indicator function.

・It may take a few moments before the signal strength indicator appears. ・Do not remove the card or turn off the power while launching the signal

strength indicator.

Display Signal Strength

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2. The “Current Network Operator” and the signal strength indicator will be displayed.Click the “Back” button to return to the Roaming Settings window.

If the indicator shows that you are out of range, try moving to a location with a stronger signal or change the network operator.

The following window appears while closing signal strength indicator. And the window will return to the Roaming Settings.

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Normally, it is not necessary to set the following options.

You can add, delete or modify APN. APN is an acronym for Access Point Name that is utilized for connecting packet communication. Each APN is assigned a CID registration number. To connect to the APN, specify the CID following the telephone number.

After clicking the “APN Settings” button, the following window appears.

Item Description

Add Select a blank item from the list and add a new APN.

Modify Modify an APN that has been selected from the list.

Delete Deletes an APN that has been selected from the list.

What is an APN? Displays a description of APN and CID.

Undo Cancels the changes you have made to the APN list.

SaveSaves the displayed list of APNs to the card. Click the “Save” button otherwise your changes will not be applied.

5. Options

APN Settings

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Add an APN

Select a blank item in the APN Settings window and click the “Add” button to open the following window. Enter an APN into the APN field and click the “Apply” button.

Click the “Apply” button in the above window and then click the “Save” button on the APN Settings window in order to register the added APN(s) in the card.

Item Description

APN A field to enter the APN.

ApplyAdds the entered APN and returns to the APN Settings window. The added APN will be saved to the card after clicking the “Save” button on the APN Settings window.

Back Returns to the APN Settings window.

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Modify an APN

Select an APN in the APN Settings window and click the “Modify” button to open the following window. Modify the value in the APN field and click the “Apply” button.

Click the “Apply” button in the above window and then click the “Save” button on the APN Settings window in order to register the modified APN(s) in the card.

Item Description

APN A field to enter the APN.

ApplyModifies the entered APN and returns to the APN Settings window. The modified APN will be registered in the card after clicking the “Save” button on the APN Settings window.

Back Returns to the APN Settings window.

Delete an APN

To delete an APN from the list, select the APN in the APN Settings window, click the “Delete” button and then click the “Save” button. The APN is not deleted until you click the “Save” button.

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Validate the PIN authentication and change the PIN from the PIN Settings window. The PIN cannot be changed unless PIN authentication has been validated. A PIN is a 4 to 8 digit code (single-byte numbers) that must be entered whenever the VC701SI is turned on to prevent its unauthorized use by third parties. However, please note that if PIN authentication has been validated, dialup connections can not be established without the Vodafone Connect Card Utility for VC701SI. Also, frequent PIN authentication may be required while using this tool.

Click the “PIN Settings” button to open the following window.

Item Description

PIN authentication Validates or invalidates the PIN authentication.

Change PINChanges the PIN. Enter the current PIN and the new PIN in the next window that will appear.

If an incorrect PIN is entered three times in a row, the PIN will be automatically locked. Make a note of the PIN or take other necessary steps to make sure you remember it. See Troubleshooting (▲Page 25) if the PIN has been locked.

PIN Settings

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PIN authentication

Click the “PIN authentication” button to open the following window. To validate PIN authentication, check the “Validate PIN authentication” box and click the “Apply” button.

Item Description

Validate PIN authenticationSelects validate/invalidate PIN authentication. By checking this box, you can increase the level of security

Apply Applies validate/invalidate PIN authentication as you selected.

Back Returns to the PIN Settings window.

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Click the “Apply” button, and then the following window appears. Enter the PIN.

 If an authentication fails three times in a row, the PIN will lock and the USIM card cannot be used.

Change PIN

Click the “Change PIN” button to open the following window. Enter the “Current PIN”, “New PIN” and “New PIN(confirmation)” fields and click the “Change” button. Click the “Change” button, the main window will be displayed.

Item Description

Current PIN Enter the PIN currently in use.

New PIN Enter the new PIN.

New PIN(confirmation) Enter the new PIN a second time for confirmation.

Change Changes the PIN.

Back Returns to the APN Settings window.

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Unable to establish a connection after setting to “Japan Mode”

・You may be in an area with a weak signal or out of the service area. Move to a location with a stronger signal and try again. ・Are you trying to make a connection outside Japan? “Japan Mode” is for use only in Japan. Please note that “Japan Mode” does not work outside Japan.

Unable to establish a connection after setting to Automatic Mode

・You may be in an area with a weak signal or out of the service area. Move to a location with a stronger signal and try again. ・It may take a while to establish a connection when attempting a dialup connection.

Use the Vodafone Connect Card Utility for VC701SI. Or, try again after selecting a network operator via “Manual Mode”.

Unable to establish a connection after setting to Manual Mode

・You may be in an area with a weak signal or out of the service area. Move to a location with a stronger signal and try again. ・Are you attempting to connect in a country different from the one where “Manual

Mode” was originally selected? Please reselect the network operator and try again.

Unable to use the Global Roaming Setup Tool

One of the following may prevent you from using this tool. ・Using the Vodafone Connect Card Utility for VC701SI application.・Using the tool on an unsupported operating system.・Using the tool with a VC701SI that has not been upgraded to a Global Roaming

version of the firmware.・The computer does not recognize the VC701SI.・A USIM card has not been inserted in the VC701SI.・PIN authentication is canceled, although PIN authentication has been validated. ・The PIN is locked. Try the tool again after checking the above.

6. Troubleshooting

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Unable to establish 64K Digital Communication

64K Digital Communication of VC701SI is not available outside Japan.64K Digital Communication is not available in “Automatic Mode” and “Manual Mode”. If you want to use 64K Digital Communication in Japan, please set to “Japan Mode”.

Forgotten PIN

Contact Vodafone Customer Service. See the Customer Support contact information on page 27.

PIN has been locked

After three consecutive incorrect PIN entries, the PIN will become locked. Contact Vodafone Customer Service for the PIN Unlock Code (PUK Code). See the Customer Support contact information on page 27.

The PIN Unlock Code has been locked

If the PIN Unlock Code has been incorrectly entered 10 times in a row, it will no longer be possible to unlock the PIN. If this has occurred, a new USIM card must be reissued (a fee will be charged). Contact Vodafone Customer Service. See the Customer Support contact information on page 27.

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When you have problems with the VC701SI or have questions, please feel free to contact our Customer Service.

For technical support questions related to VC701SI setup procedures and operations, call:

For general questions about the Vodafone Connect Card, please inquire at General Information. For service or repairs, please inquire at Customer Assistance.

From landlines, call these toll-free numbers.

Vodafone Customer CentersURL http://www.vodafone.jp/

From a Vodafone handset, dial toll free at 157 for GeneralInformation or 113 for Customer Assistance

7. Customer Service

General Information

Customer Assistance

0088-240-157

0088-240-113

Aichi, Gifu, Mie, Shizuoka General Information

Customer Assistance

0088-241-157

0088-241-113

Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama

General Information

Customer Assistance

0088-242-157

0088-242-113

Hiroshima, Okayama, Yamaguchi, Tottori, Shimane

General Information

Customer Assistance

0088-259-157

0088-259-113

Tokushima, Kagawa, Ehime, Kochi General Information

Customer Assistance

0088-247-157

0088-247-113

Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa

General Information

Customer Assistance

0088-250-157

0088-250-113

Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui

Business Help DeskFrom a landline, mobile or PHS phones:  0088-21-5525 (Toll Free)

From a Vodafone mobile phones *5525 (Toll Free)Hours: 9:00-21:00

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For inquiries or assistance while you are roaming abroad or in case of loss or theft or your card, please contact below.

From your visiting country:+81-3-5351-3491(Toll call) From Japan:   0088-24-0018 (Toll free)

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Global Roaming Setup Tool User Guide

July, 2005. Version 1Vodafone K.K.

Manufacturer: Seiko Instruments Inc.

To help protect our environment and recycle valuable resources, mobile phone and PHS operators accept and recycle all mobile phones, batteries and charger kits, regardless of brand or manufacturer, at all stores that display the symbol shown at left.