Verint Corporate and EIS Awards - April 2016

Click here to load reader

  • date post

    14-Apr-2017
  • Category

    Documents

  • view

    183
  • download

    2

Embed Size (px)

Transcript of Verint Corporate and EIS Awards - April 2016

  • 2014 Verint Systems Inc. All Rights Reserved Worldwide.

    Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    April 2016

    Industry Awards & RecognitionEIS & Company Honors by Practice Area

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide. 2

    Industry Honors & Awards

    http://www.bing.com/images/search?q=2015+communications+solutions+product+of+the+year+logo&view=detailv2&&id=DC2AC8F153FB7757778819BDDB96DA41BF149378&selectedIndex=2&ccid=BYbg07lC&simid=608027177784379262&thid=JN.%2b1di6P%2bk5CJi2us6kzzUhghttp://www.bing.com/images/search?q=2015+communications+solutions+product+of+the+year+logo&view=detailv2&&id=DC2AC8F153FB7757778819BDDB96DA41BF149378&selectedIndex=2&ccid=BYbg07lC&simid=608027177784379262&thid=JN.%2b1di6P%2bk5CJi2us6kzzUhg

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    KMWorlds 2016 100 Companies That Matter in Knowledge Management

    Software Magazines Software 500 ranking; Verint among the worlds largest

    software and services companies

    Best in Biz Awards winner in the Most Customer Friendly (Large) Company of

    the Year category

    3

    Company Honors

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    The 56 Groups 2016 CRM Watchlist Winner for Customer Engagement

    Frost & Sullivan Latin America Best Practices Contact Center Systems

    Product Leadership Award for Customer Engagement Optimization

    4

    Customer Engagement Optimization Honors

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    CRMs Service Winner recognition for Workforce Optimization Suite; nine consecutive years (2008-2016)

    CUSTOMERs Product of the Year Award for Workforce Optimization

    Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization; Leader rating for 8 consecutive

    years

    CUSTOMERs Contact Center Technology Award for Workforce Management

    Ventana Researchs Hot Vendor for Workforce Optimization Value Index

    Frost & Sullivan India ICT Award for Workforce Optimization Vendor of the Year

    Frost & Sullivan Asia Pacific Award for Call Monitoring Systems Market Share Leadership Award

    5

    Workforce Optimization Honors

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    CRMs Service Winner recognition for Workforce Optimization Suite; nine consecutive years (2008-2016)

    The 2016 Service Awards: Service Leaders

    Reputation for

    Customer Satisfaction

    Reputation for Depth

    of Functionality

    Reputation for

    Company Direction

    5.0

    4.8

    4.6

    4.4

    4.2

    4.0

    3.8

    3.6

    3.4

    3.2

    3.0

    Other

    NICE

    Verint

    5-year Cost for

    Software/Maintenance

    6

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    CRMs Service Leader recognition for Enterprise Feedback Management; five consecutive years (2012-2016)

    Bronze 2016 Stevie Awards for Sales and Customer Service for Enterprise Feedback Management

    Speech Technologys Star Performer Award for Customer Analytics

    CUSTOMERs Experience Innovation Award for Engagement Analytics

    Gold Customer Service and Sales World Award for Engagement Analytics

    ICMIs Best Use of Technology Global Contact Center Awards Finalist for Customer Analytics

    CUSTOMERs Speech Technology Excellence award for Voice of the Customer Analytics

    7

    Customer Analytics Honors

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    CRMs Service Leader recognition for Enterprise Feedback Management; five consecutive years (2012-2016)

    8

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    CRMs Service Leader recognition for Contact Center Search (Knowledge Management); two consecutive

    years (2015-2016)

    Internet Telephonys Product of the Year for Engagement Management

    ISMs Top 15 Enterprise CRM Solutions for Engagement Management

    Leader in 2015 Forrester Wave: Customer Service Solutions For Enterprise Organizations report

    Computerworlds 2015 Data+ Editors Choice Award for Engagement Management

    CUSTOMERs CRM Excellence Award for Verint-KANA Enterprise Customer Service Suite

    9

    Engagement Management Honors

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    CRMs Service Leader recognition for Contact Center Search;two consecutive years (2015 and 2016)

    10

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    Fraud, Risk and Compliance Honors

    11

    Security Products New Product of the Year Award

    for Identity Authentication and Fraud Detection

    CIO Review's listing of the 20 Most Promising

    Compliance Technology Solution Providers

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    Branch and Back-Office Honors

    12

    Communications Solutions Product of the Year

    Award for Work Allocation Manager

    Named to FinTech Top 25 ranking, sponsored by

    IDC Financial Insights

    http://www.bing.com/images/search?q=2015+communications+solutions+product+of+the+year+logo&view=detailv2&&id=DC2AC8F153FB7757778819BDDB96DA41BF149378&selectedIndex=2&ccid=BYbg07lC&simid=608027177784379262&thid=JN.%2b1di6P%2bk5CJi2us6kzzUhghttp://www.bing.com/images/search?q=2015+communications+solutions+product+of+the+year+logo&view=detailv2&&id=DC2AC8F153FB7757778819BDDB96DA41BF149378&selectedIndex=2&ccid=BYbg07lC&simid=608027177784379262&thid=JN.%2b1di6P%2bk5CJi2us6kzzUhg

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    Loyalty360 2016 Customer Experience Award with Alberta Treasury Branches

    2015 Constellation SuperNova Finalist for Next-Generation Customer

    Experience

    2015 CX Impact Award Winner for the Verint Customer Experience Program

    Temkin Group Customer Experience Excellence Award Finalist

    13

    Customer Experience Honors

  • Confidential and proprietary information of Verint Systems Inc. 2016 Verint Systems Inc. All Rights Reserved Worldwide.

    CRMs Service Winner award for top Workforce Optimization Suite; nine consecutive years

    (2008-2016)*

    CRMs Service Leader recognition for Enterprise Feedback Management; five consecutive

    years (2012-2016)*

    CRMs Service Leader recognition for Contact Center Search (Knowledge Management); two

    consecutive years (2015-2016)*

    14

    Service & Satisfaction Honors

    *CRMs Service Awards are based on customer satisfaction, depth of functionality, company direction and five-year cost for software/maintenance.

  • 2014 Verint Systems Inc. All Rights Reserved Worldwide.

    2016 Verint Systems Inc. All Rights Reserved Worldwide.