VALUE ADDED SERVICES FOR MORE FLEXIBLE TRANSPORT SOLUTIONS ... value added services dhl freight...

download VALUE ADDED SERVICES FOR MORE FLEXIBLE TRANSPORT SOLUTIONS ... value added services dhl freight – value added services, surcharges and fees value added services for more flexible

of 36

  • date post

    25-Apr-2018
  • Category

    Documents

  • view

    214
  • download

    1

Embed Size (px)

Transcript of VALUE ADDED SERVICES FOR MORE FLEXIBLE TRANSPORT SOLUTIONS ... value added services dhl freight...

  • 1

    VALUE ADDED SERVICES

    DHL FREIGHT VALUE ADDED SERVICES, SURCHARGES AND FEES

    VALUE ADDED SERVICES FOR MORE FLEXIBLE TRANSPORT SOLUTIONS IN SWEDEN

  • 2

    VALUE ADDED SERVICES

    HOW TO BOOK OUR VALUE ADDED SERVICES:

    E-SERVICEBook transport online at dhlfreight.se*, DHL Multishipping or via an approved TA-system orEDI.

    DHL CUSTOMER SERVICEFor bookings and personal service, you are always welcome to call our Customer Service department on +46 771 345 345.

    Regardless of the size of your company or what you need to send from small packages to large wholesale shipments or even more we can assist you. Our value added services make it quick and simple to adapt transport solutions flexibly to match your companys requi-rements precisely.

    At the start of this brochure, you will find a list of all our value added servi-ces for deliveries to companies. A little further on, you will find the options that apply to companies that deliver to consumers. There is also a section con-taining information about our green value added services, which apply to all our products. The separate sections about the respective value added servi-ces present information about how they function in practice, as well as practical

    information about booking, prices and combination rules, for example.

    An explanation of our pricing model is presented on the following page. Com-plete price lists of all value added servi-ces, surcharges and fees are included at the very back of this brochure.

    Finally, we would like to remind you that all our value added services are subject to our Product-specific terms and con-ditions. For more detailed information about the various value added services, see the separate document entitled DHL Product-specific terms and conditions Domestic.

    If anything is unclear, please do not hesitate to contact our Customer Service department.

    VALUE ADDED SERVICES THAT ALLOW YOU TO PUT TOGETHER COMPLETE TRANSPORT SOLUTIONS

    * Not DHL SERVICE POINT, DHL HOME DELIVERY

  • 3

    VALUE ADDED SERVICES

    FREIGHT COSTThere are four factors that affect the total price of our deliveries. Here is how it works: Firstly, all our servi-ces have a freight price, to which a fuel cost is also added. Other surcharges may then be added for delivery to specific places, for example, or for transporting danger-ous goods. The price is also affected by whether you choose to supplement your

    chosen transport solution with value added services such as environmental freight, carrying help or extra driver. Fi-nally, there are fees that you can avoid by making sure that the information you supply is accurate and correctly stated. If you have any doubts, you are welco-me to contact our Customer Service.

  • 4

    VALUE ADDED SERVICES

    OVERVIEW, VALUE ADDED SERVICES DELIVERIES TO BUSINESSES

    (Annan fraktbetalare) Other freight payer 7

    (Avhmtas p terminal) Collection from terminal 7

    (Avisering) Notification 7

    (Bakgavellift) Tail lift 8

    (Extra bemanning) Extra driver 9

    (Garantitjnst) Guaranteed delivery service (G7, G10 and G12) 11

    (Helgkrning) Weekend delivery 11

    (Hmtning & terminalhantering parti)Pick up and terminal handling by DHL PARTI 12

    (Inbrning) Carrying help 12

    (Inbrning paket) Carrying help, package 12

    (Last/loss icke ordinarie arb.tid)Loading or unloading outside regular working hours 13

    (Leverans utan kvittens) Delivery without receipt 14

    (Leveransbesked) Info delivery 15

    (Leveransbevakning) Notice of delivery 16

    (Leveransbevis) Proof of delivery 16

    (Lastnings- & lossningshjlpmedel) Loading and unloading aids 16

    (Mottagarbetald frakt) Consignee pays 18

    (Pallverfringssystem) Pallet transfer system (PS) 19

    (Tidsbestmd lastning och lossning) Time definite loading or unloading 20

    (Transportstd) Transport subsidy 20

    (Varuefterkrav) Cash on delivery 20

    (Varufrskring) Insurance 21

    DELIVERIES TO BUSINESSES PAGEDHL PAKET DHL PALL DHL STYCKE DHL PARTI

  • 5

    VALUE ADDED SERVICES

    OVERVIEW, VALUE ADDED SERVICES DELIVERIES TO CONSUMERS

    VALUE ADDED SERVICES, ENVIRONMENT

    (Annan fraktbetalare) Other freight payer 23

    (Avhmtning p terminal) Collection from terminal 23

    (Bortforsling gammal vara) Disposal of replaced goods 23

    (Brevavisering) Notification by letter 24

    (Dubbelbemanning) Two-man delivery 25

    (Inbrning till anvisad plats) Carrying help to room of choice 26

    (Kvllskrning) Evening delivery 27

    (Leveransbesked) Info delivery 27

    (Leveransbevakning) Notice of delivery 27

    (Leveransbevis) Proof of delivery (POD) 28

    (Utbrning frn anvisad plats)Carrying help removal 28

    (Varuefterkrav) Cash on delivery 28

    (Varufrskring) Insurance 29

    (tertag av transportemballage) Packaging removal 29

    (Grna Ton) Green Tonnage 31

    (Miljfrakt) Environmental freight 31

    DELIVERIES TO PRIVATE CUSTOMERS

    EN ROUTE TO SUSTAINABLE TRANSPORT

    PAGE

    PAGE

    DHL SERVICE POINT

    DHL SERVICE POINT

    DHL HOME DELIVERY

    DHL HOME DELIVERY

    DHL PAKET

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL PARTI

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL STYCKE

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL HOME DELIVERY

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL PALL

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL SERVICE POINT

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL FREIGHTS PRODUCTSWITHIN SWEDEN

    DHL STYCKE DHL PARTI

    DHL PAKET DHL PALL

  • 6

    VALUE ADDED SERVICES

    6

    DHL HOME DELIVERY

    DELIVERIES TO BUSINESSESNo matter which of our transport solutions you choose, you can be sure that we have what it takes to deal with almost any situation that may arise. With our value added services you can easily adapt the transport to match your needs precisely. It is simple to book value added services through our e-service systems or by contacting our Customer Service department.

  • 7

    VALUE ADDED SERVICES

    BOOK VIA

    BOOK VIA

    BOOK VIA

    CANNOT BE COMBINED WITH:

    CANNOT BE COMBINED WITH:

    E-service. State paying customer number.

    E-service. State the DHL terminal from where you wish to collect the shipment.

    E-service. State the consignees name and phone number.

    Guaranteed delivery service (G7, G10, G12), Carrying help, Info delivery and Delivery without receipt.

    The value added service Notification cannot be combi-ned with, Collection from terminal, Guaranteed delivery service (G7, G10, G12).

    PRICE PRICE - PALL / STYCKE

    SEK 95 SEK 125

    PRICE PRICE - PALL / STYCKE / PARTI

    SEK 95/shipment SEK 125/shipment

    There are occasions in a transport chain when Other freight payer is a practical option. This applies, for example, when neither consignee nor consignor will be responsible for the freight. This option is often used in a transport chain by a party acting exclusively as the warehouser.

    We provide the option of having a shipment collected from one of our terminals rather than our delivering it directly to the consignee. This is a popular choice with consignees who are often out and about, or who are often unavailable for some other reason. Notification is included in the service, and as soon as it is issued, the shipment is available for collection during normal working hours.

    Through notification, you, the consignor, ensure that the consignee is at the delivery point at the time suggested for delivery. It is a simple way for both parties to minimise un-necessary costs in connection with deliveries.

    ANNAN FRAKTBETALAREOTHER FREIGHT PAYER

    AVHMTAS TERMINALCOLLECTION FROM TERMINAL

    AVISERINGNOTIFICATION

    We invoice a third party, i.e. neither the consignor nor the consignee.

    Have the consignee collect the shipment from our terminal at a convenient time.

    When you want us to contact your consignee to arrange a time for delivery.

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL PARTI

    Want to assure your delivery even further? Then combine Notification with Info delivery.

    Hint!

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL PARTI

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBRNING SERVICE POINT HOME DELIVERY EUROCONNECT

    DHL PARTI

    PRICE

    DHL PAKET SEK 18

    DHL PALL SEK 60

    DHL STYCKE SEK 60

    DHL PARTI SEK 60

  • 8

    VALUE ADDED SERVICES

    BOOK VIAE-service, DHL Customer Service.

    PRICE

    1,0003,900 kg SEK 0/pallet

    3,90114,000 kg SEK 130/pallet

    Need help with a tail lift for slightly larger shipments? No pro-blem. This value added service can be booked for shipments with a total volumetric weight of no more than 14 tonnes.

    BAKGAVELLIFTTAIL LIFT

    We can supply vehicles with a tail lift for large whole-sale deliveries.

    INBRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBRNING SERVICE POINT HOME DELIVERY EUROCONNE