VALORI. Valorize the differences by training, inclusion and job paths The JOB FACILITATION TUTOR in...

VALORI. Valorize the differences by training, inclusion and job paths

The JOB FACILITATION TUTOR in the Job Center

Patrizia PogniProvincia di Livorno

Manchester, 19th May 2010

Valori: valorize the differences by training, inclusion and job paths - LLP-LDV/TOI/08/IT/551

LEONARDO DA VINCITransfer of innovation

VALORI:Valorize the differences by training, inclusion and job paths

Valori: valorize the differences with training paths, job inclusion, work - LLP-LDV/TOI/08/IT/551


We'll talk about :My role in this project The Jobs Centers of the Province of LivornoThe topics The value of skills acquiredConcluding Remarks


The Province of Livorno is the project leader and the management and coordination partner is PROVINCIA di LIVORNO Sviluppo

PROJECT "VALORI " (valorise the differences by training, inclusion and job paths) is the intent of the partners to IMPROVE the diversity at work by training the human resources executives, public officials included, to facilitate the inclusion in the labor market of persons with disabilities or disadvantaged, and to promote processes of improving business climate .

The Job Centre as a subject for public employment policies have an important role for services in favor of inclusion of disadvantaged people in the labour market .




My role- I deal with :

Job guidance and training in the Job Center of Livorno Project pathsways to support disadvantaged and

disabled people Technical Committe member in Valori project for the

Province of Livorno

I attended the path for Job Facilitatin Tutor as trainee






• The Jobs Centers of the Province of Livorno Tasks and Services

JOB CENTERS ARE managed by the Provinces and are part of the system of Employment Services which includes activities of

-information,

–orientation ,

–advice,

–aid, even financial

Services rendered by the regional system to promove :

–the match between demand and supply of labour,

–access to training,

–promoting entrepreneurship,

–development of employment initiatives .




Methodology and steps of the JFT path

•Short training in classroom

• self-training

•Internship during the worktime

•Continuous support of a mentor /tutor

•Immediate testing of content learned in the classroom in the workplace

•Easy monitoring criticalities


The topics covered :

Equal Opportunities legislation and focus on discrimination communication / interaction and social work: integration techniques. Analysis of relational dynamics and environmental organization working to identify and overcome barriers associated with resistance to the inclusion of disadvantaged and social prejudices of potential colleagues ;Analysis of the labor market and occupations: construction techniques "pathways into" experimental disadvantaged groups, analysis of the characteristics of professionalism required, analysis of new adaptations and any other activitiesDiversity Management: What is diversity management, highlighting the differences and overcome the weaknesses in the company by comparing common techniques for managing diversity, the techniques of mediation between the company and employee to overcome any operational difficulties and / or critical phases in business climate .




The value of acquired skills compared to my job: guidance in Public Employment Service

develop the capability of managing relationships with users, but

mainly the relationships between colleagues

provide the public service of trained staff to manage diversity

strengthen the capacity of public administration to manage

"diversity" as a source for innovation and competitiveness

improve the work participation of people with disabilities /

disadvantaged

build more inclusive work environment for the disadvantaged people

support processes to improve the climate at the workplace




The value of the skills acquired Increased ability to :

organize the contextmediate between words and realmsupport the other and the groupmotivate to knowledge and results

So we had:possibilities and opportunities to look at the dailyissues by streamlining the taskswithin the servicefocus on the relationshipfacilitation in the processes




An example: prisoner woman allowed to work outside during the detention

to be included at work The person was Inserted in a call center through an internship. Main problems

incurred:1. DIFFICULTY BETWEEN YOU AND THE COMPANY 2. PERSONAL'S PROBLEMS3. RIGIDITY of the companyAnalysis of weaknesses: To explore problems and propose easy solution (for example: difficulty to respect the

worktime, but she continued a JOB often abandoned at the first difficulties by others) I worked on improving the business climate and to her empowerment

Some examples of coaching: YOU MUST DO IT …YOU CAN NOT LEAVE RESULTS: INTERNSHIP successfully completed

SELF CONFIDENCE increasedPOSSIBILITY OF a job contractPROGRESSIVE CHANGES of company and the climate




Concluding Remarks

The added value of Job Tutor Facilitation in the Public Service,particularly in Jobs Centers:

For public operators greater powers in dealing with diversity both in terms of technical and professional skills - especially for the disabled – related to colleagues and other services

Increasing the Services with important issues such as placement in the company of disadvantaged and disabled people

Give support directly to disadvantaged people, avoiding they remain at the borders of the services themselves

Underline the focus of the public service for social inclusion Exploit the strengths of the most disadvantaged people.




Concluding Remarks

The JFT is a figure that combines the skills of a tutor with that of a facilitator, acting as a link between the company and the person disabled / disadvantaged people

in this particular historical and economic context it is fundamental that public officials and managers of the companies have tools that allows to overcome difficulties and possible "crisis" with employees

THE ROLE OF THE JFT as FACILITATOR CAN:

MAKE POSSIBLE JOB INSERTIONS which at first seem impossibleHELP THE COMPANY to overcome discrimination at workplace



Thank you for your kind attention

Provincia di Livornotel. +39 0586 257528fax +39 0586 449623

[email protected]

This project has been funded with support from the European Commission.This communication reflects the views only of the author, and the Commission cannot be

held responsible for any use which may be made of the information contained therein.



mailto:[email protected]



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