UX Presentation Taipei
21
User Experience of the Living Room John Fontaine
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The design process that resulted in the Sunflower Application.
Transcript of UX Presentation Taipei
User Experience of the Living Room
User Experienceof the Living Room.
User Experience of the Living RoomJohn Fontaine
User Experience of the Living Room
Discovery Phase
Identifying Opportunities Understanding the User Project Proposal
Design Phase
Ecosystem Diagram Information Architecture Content Inventory
User Journey
Normative Path Individual Touchpoints UserBenefits
Presentation Overview
User Experience of the Living Room
Discovery Phase
User Experience of the Living RoomIdentifying Opportunities
Inventhosting experiencebar areaholiday decorationsmulti-purpose roomsustainability
EnhanceTelevision remoteengaging interactive playrelaxation and intimacyowning a pet experiencepersonal space
ReinventCord managementAltering moodFireplaceCleaningFamily interactionsThe atmosphere
User Experience of the Living Room
GoalsTo play an active role in her energy consumption.
To save money and reduce her impact on the environment.
BehaviorsShe makes a point to turn off lights when she leaves the room.
She owns a fit-bit and keeps track of her activity trends.
She owns and uses a smart phone and a tablet.
She bikes to work, and goes hiking on the weekends.
She is often out of the house running errands.Eva Miller - 29 - Married
Last month Eva received an electricity bill in the mail. To her dismay it was higher than she had anticipated. She had not consciously done anything different than last month, so she was frustrated. She wished there was an easier way to monitor and track her energy usage.
“ I’m tired of feeling powerless! ”
Understanding the User
Pain-pointsElectricity bills fail to present relevant information
She is unaware of the problem areas in her home.
Devices pull electricity even when they are not in use.
User Experience of the Living RoomProject Proposal
The Solution
An interactive system that allows users to
monitor, track, and control their energy usage.
Components
A mobile application
A series of smart sensors
User Experience of the Living Room
Design Phase
User Experience of the Living Room
The average American family pays over $100 a month for electricity
Ecosystem Diagram
News / Trends / TechFit-bit ( Activity Tacking )
Gamin WatchesInternet of Things ( IOT )Wemo Remote Switches
Nest Thermostat ( Automation )Ford Fusion ( Visualizing Efficiency )
Artificial Intelligence.Solar Power ( Renewable Energy )
PeopleEvaHer HusbandHer ChildrenFriends and RelativesNeighborsEnergy ProvidersPower PlantsGovernment Organizations
Touch-pointsSmart SensorsMobile ApplicationSmart phoneTabletSolar InterfaceLaptop or DesktopAppliancesEnergy Bill
PlacesLiving Room
BedroomKitchen
Dining RoomBasement
House ExteriorLaundry Room
Garage
User Experience of the Living RoomInformation Architecture
Home
Monitor TrackActivity Feed
By Device
By Room
This Week
This Month
Notifications
Profile Community Help
Badges
Master Switch
User Experience of the Living RoomContent Inventory
WireframesMy screen designs began as low fidelity prototypes.
During this phase, I established a clear hierarchy.
User Experience of the Living Room
User Journey
User Experience of the Living Room
TrackingEva wants to see her progress over time.
Eva swipes to browse her daily results.
She is able to see that she is on track.
MonitorEva sits in the living room ready to relax.
Eva swipes to browse her smart devices.
She cuts power to devices not in use.
Master SwitchEva leaves her hometo run an errand.
She uses two fingers to swipe downward
This cuts power to all idle devices.
Activity FeedEva opens the app to check her progress.
The interface allows her to see her status at a glance.
Eva knows she is doing well.
Normative Path
User Experience of the Living Room
Activity Feed
Eva opens the app to check her progress.
The status bar appears bright green.
The sunflower is open and lively.
She receives another daily badge.
Eva knows she is doing well.
Individual Touchpoints
User Experience of the Living Room
DashboardThe home screen of this application acts as an activity feed.
Check progress towards goals and receive badges and notifications
Individual Touchpoints
User Experience of the Living Room
ON TRACK
VS
OFF TRACK
Individual Touchpoints
User Experience of the Living RoomIndividual Touchpoints
Suggestions
Eva receives a push notification.
She opens the sunflower application.
Her usage will exceed her daily goal.
The app makes suggests actions.
She can select the which to take.
User Experience of the Living Room
Monitoring
Eva sits in the living room ready to relax.
She opens the sunflower application.
Eva swipes to browse her smart devices.
She is able to monitor and control them.
She cuts power to devices not in use.
Individual Touchpoints
User Experience of the Living Room
Master Switch
Eva leaves her home to run an errand.
She opens the sunflower application.
She leverages the signature interaction.
She uses two fingers to swipe downward.
This cuts power to all idle devices.
User Journey
User Experience of the Living Room
Tracking
Eva wants to see her progress over time.
She opens the sunflower application.
Eva swipes to browse her daily results.
She is able to see that she is on track.
She experiences peace of mind.
User Journey
User Experience of the Living RoomUser Benefits
Save MoneyAfter installing Sunflower, Eva can enjoy significant energy
savings in the form of reduced monthly electricity bills.
Experience Peace of MindEva has all the information she needs at her fingertips.
She can rest assured her family has not been wasteful.
User Experience of the Living Room
The EndComments / Questions
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