UX Design: Connecting People to Information
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Transcript of UX Design: Connecting People to Information
UX DesignConnecting People to Information
GSLIS • June 30, 2014
Cate Kompare @CateKompare
!
Melinda Miller @melindamiller
Cate Kompare @CateKompare
Melinda Miller @melindamiller
UX?
“Can the user accomplish their goal?”
— Jared Spool, CEO of User Interface Engineering
Usability
“Did the user have as delightful an experience as possible?”
— Jared Spool, CEO of User Interface Engineering
User Experience
Today’s Agenda
1. What is UX?
2. Skills for UX Professionals
3. Tools we use
Resource Link: http://goo.gl/kKF6Rv
Hard Skills• User Research
• Copywriting
• Content Strategy
• Information Architecture
• Mobile Integration
• Project Management
• Visual Design
• Interaction Design
• Front-end Development
Soft Skills• Presenting
• Facilitating
• Critiquing
• Storytelling
• Sketching
• Leadership
1Research1Analyze1Design
1Research
Organizational Research
1 Research
1 Research 1 Organizational Research
1 Research 1 Organizational Research
User Research
1 Research
1 Research 1 User Research
1 Research 1 User Research
Competitive Review
1 Research
1 Research 1 Competitive Review
1 Research 1 Competitive Review
Content Inventory
1 Research
1 Research 1 Content Inventory
1 Research 1 Content Inventory
1 Research 1 Content Inventory
1Research 1 Content Inventory
1Research 1 Content Inventory
1Analyze
Flow Diagrams
1 Analyze
1 Analyze 1 Flow Diagrams
1 Analyze 1 Flow Diagrams
(Either/Or)
1 Analyze 1 Flow Diagrams
User Stories
1 Analyze
1 Analyze 1 User Stories
“As a [insert role],
I want to [insert task],
so that I [insert driving
force].”
1 Analyze 1 User Stories
“As a guest speaker at a GSLIS
class, I want to give an informative
talk, so that I don’t totally humiliate
myself at my alma mater.”
1 Analyze 1 User Stories
Personas
1 Analyze
1 Analyze 1 Personas
1 Analyze 1 Personas
1 Analyze 1 Personas
1 Analyze 1 Personas
NamePersona type
Age>ŽĐĂƟŽŶTechnical comfort
Job Title
Back story
�DŽƟǀĂƟŽŶƐ
�&ƌƵƐƚƌĂƟŽŶƐ
Their ideal experience
Feel free to doodle!
Persona Template
Quote
“
_”
Tell us a bit about their lives
ͻ�ͻ�ͻ�ͻ�
What concerns do they have? Why do they need this website/service? How have they found or heard about the website?
ͻ�ͻ�ͻ�ͻ�
What’s stopping them from choosing the service/website or annoying them?
ͻ�
ͻ�
ͻ�
ͻ�
ͻ�
Their story including features and content which will help them have a great
experience
ͻ�
ͻ�
ͻ�
ͻ�
ͻ�
ͻ�
ͻ�
Sum up their experience with the
ǁĞďƐŝƚĞͬŽƌŐĂŶŝƐĂƟŽŶͬƐĞƌǀŝĐĞ͘
WŽƐŝƟǀĞ�Žƌ�ŶĞŐĂƟǀĞ͘
1Design
Sketchboard
1 Design
1 Design 1 Sketchboard
1 Design 1 Sketchboard
1 Design 1 Sketchboard
Sketching
1 Design
1 Design 1 Sketching
1 Design 1 Sketching
1 Design 1 Sketching
Card Sorting
1 Design
1 Design 1 Card Sorting
1 Design 1 Card Sorting
1 Design 1 Card Sorting
Wireframe
1 Design
1 Design 1 Wireframe
1 Design 1 Wireframe
1 Design1 Wireframe
1 Design 1 Wireframe
Page Tables
1 Design
1 Design 1 Page Tables
Page Title
1 Design 1 Page Tables
1 Design 1 Page Tables
1 Design 1 Page Tables
Usability Testing
1 Design
1 Design 1 Usability Testing
1 Design 1 Usability Testing
Recap 1. What is UX?
2. Skills for UX Professionals
3. Tools we use
Keep on learning and connecting
• UX Champaign-Urbana ‣ UX Book Club ‣ Content CU ‣ IxDA
• CUDO
Resource Link: http: //goo.gl/kKF6Rv
@MelindaMiller 1 @CateKompare
@UXBookClub 1 @ContentCU
@PixoTech
Thanks!
Resource Link: http://goo.gl/kKF6Rv
UX Cards: http://goo.gl/IoSnNi