Using Technology to Support...
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1 Using Technology to Support Performance Facilitated by Larry Edelman [email protected] Department of Pediatrics, University of Colorado School of Medicine
Transcript of Using Technology to Support...
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Using Technologyto Support Performance
Facilitated by Larry [email protected] of Pediatrics,University of Colorado School of Medicine
The main theme
Intervention PracticesMethods and strategies
used by early interventionists in their work with children and
families
Implementation PracticesPromote interventionists’ use of evidence‐based intervention practices
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How might we coherently blend a number of key digital tools to enhance:
AND…do it better, faster, and cheaper?
Implementation PracticesPromote interventionists’ use of evidence‐based intervention practices
Direct service providers use technology for:
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■ Documenting children’s learning, development, and progress
■ Evaluation and assessment
■ Consultation
■ Coaching
■ Teaming
■ Family information
■ Collaborative planning
■ Progress monitoring
■ Self‐reflection
■ Reflective supervision
■ Individualized planning
■ And more!
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OutcomesOutcomesFunctionFunction TechnologyTechnology
We need to know what we want to do
We also need to know what options are available to
help us do it
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Shareinformation
Build and support
relationships
Createknowledge/
content
Cheaper
Better Faster
A few illustrations of functional uses of technology in EI
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■ A statewide meeting occurs virtually while minimizing travel time and cost
■ Local team meets virtually
■ Core team communicates effectively over long distances
■ A parent participates in a team meeting from home or workplace
■ A provider and parent video conference with another team member
■ A provider shares a video taken on a visit with team members for consultation
■ A provider crates a digital video record of progress
■ A parents connects in real time with other parents from a distance
■ A child care provider participates in an EI team meetings
■ A family uses video to show a provider a difficult routine
■ A family texts a provider
Important Point!
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You don’t need to use everything.Use what you need.
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Two Key Tools
Video Video Conferencing
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Nelcy: Video Peer Modeling
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An Example of Joyce’s Work Flow
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RecordsGina’s skills using a
Sanyo DigitalVideo Recorder
Watchesthe video file usingVLC Media Player
Trims and compressesthe video file using MPEG Streamclip
Puts the clip on Nelcy’sfamily computer
using a flash drive
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Video Conferencing at 1964 Worlds Fair
The main theme
Intervention PracticesMethods and strategies
used by early interventionists in their work with children and
families
Implementation PracticesPromote interventionists’ use of evidence‐based intervention practices
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How might we coherently blend a number of key digital tools to enhance:
AND…do it better, faster, and cheaper?
Implementation PracticesPromote interventionists’ use of evidence‐based intervention practices
Intervention PracticesMethods and strategies
used by early interventionists in their work with children and
families
Professional Development, Technical Assistance, and Dissemination Projects use technology for:
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■ Illustrating practices■ Tutorials■ Orientation■ Consultation ■ Coaching■ Dissemination■ Marketing■ Archiving activities■ Exchanging information■ Research and evaluation■ Collecting, analyzing, and reporting data
Consider these frameworks
The 70‐20‐10 FrameworkWe learn:■ 70% from doing tough jobs ■ 20% from people■ 10% from formal courses
and reading
The 80‐20 FrameworkWe learn:■ 80%: While completing a task■ 20%: In a formal learning
environment
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http://charles‐jennings.blogspot.com/2011/08/social‐workplace‐learning‐through.htmlhttp://www.slideshare.net/charlesjennings/the‐702010‐framework
Lombardo, Michael M. & Eichinger, Robert W. (1996). The Career Architect Development Planner (1st ed.). Minneapolis: Lominger. p. iv. ISBN 0‐9655712‐1‐1.
How might the application of 70‐20‐10 look?
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Attend an event
Go forth and do it
Dec. Jan. Feb. March April May June
What might happen over time to increase the likelihood that staff will actually change and improve performance?
Resources: http://www.702010forum.com/http://www.internettime.com/2013/02/50‐suggestions‐for‐implementing‐70‐20‐10‐2/
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When learning for first time
When learning more
When remembering or applying
When things go wrong
When things change
Dec. Jan. Feb. March April May June
What might happen over time to increase the likelihood that staff will actually change and improve performance?
Function First
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What is purpose of your communication?Conduct needs assessment/front end analysisPresent professional development eventsProvide TA, consultation, coaching, mentoringDisseminate news, updates, documentsHost/facilitate meetings, conferencesFacilitate collaborative processesBuild and strengthen relationshipsEvaluate activities and programsFacilitate social learningExchange information with othersEnhance service deliveryConduct researchManage projectsManage data (including collection, analysis, reporting)
When learning for first time
When learning more
When remembering or applying
When things go wrong
When things change
Examples
Try it, explore
Ask or watch someone
Search
F2F workshop
eLearning
Video
Apprenticing
Examples
Try it, explore
Ask or watch someone
Search
Learning comm.or user’s forum
User’s manual
Supplemental guidance material
Video
eLearning
Examples
Try it, explore
Ask or watch someone
User’s manual
Supplemental guidance material
Video
eLearning
EPSS
Examples
Try it, explore
Ask or watch someone
Reflectivesupervision
Coaching
Text chat
Email support
Hotline
User’s forum
Search
Video conference
Screen sharing
Examples
Try it, explore
Ask or watch someone
Supervision
Coaching
Email or text updates
Web conference
Email support
Video conference
Screen shareFrom Larry Edelman, based on Bob Mosher and Conrad Gottfredson’s Five Moments of Need:http://performancesupport.blogspot.com/2008/01/invitation‐to‐our‐performance‐support.html
Using Blended Learning Strategies to Address Five Moments of Need
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One‐WayAsynchronous Communication
Two‐WaySynchronous
Communication
AsynchronousSynergistic
CommunicationText document Text‐based chat Online survey
Podcast Telephone conferencing Content management system Webcast Video conferencing Community of practice
Video, vidcast Webinar, web conference Virtual learning environment
Media sharing sites Online meetings spaces Bulletin board, news groupMobile‐phone Mobile‐phone Mobile‐phoneArchived class, lecture Chats, threads, list servesRapid e‐learning modules Blog, micro‐blog, vlogJust‐in‐time EPSS Wiki Resource repositories Social bookmarkingKnowledge bases Social network
Shared applicationsUser’s groups/forumsMOOC
Digital Literacy
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Strategy: Think in Threes
Before Formal Learning Event
After
Resource: Jay Cross’ The Rules of Three http://youtu.be/P7PTxGr8Od8
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Threes
Before Formal Learning Event
After
Survey: surveymonkey.comPost presentation: slideshare.comShare web resources: delicious.comCall with supervisors: freeconferencecall.comSend materials: yousendit.com
Share survey results: tagxedo.comInitiate community: wiggio.comDistribute materials: yousendit.comAction planning: SMART PHONES
Survey: surveymonkey.comLearning community: wiggio.comSend rich message: vsnap.comSend application sample: video via yousendit.comCoaching: Screenr.com and ooVoo.comReference: Articulate, Camtasia StudioExtension: Adobe Connect ProSend reminders, prompts, and resources to learners, coaches, and supervisors, using…
Powerful Tools of the Trade
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Tools
Digital video
Web conferencing
Rapid eLearning/PPT to flash conversion
Video screencasting
Video conferencingSocial/collaboration platforms
Media sharing sitesLearning management systems/LCMS
Tools of the Trade
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Laptop
Digital video recorder
Webcam
Portable storageCamera
Headphones/mic
Camera supplies
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And perhaps….
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Required
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■ Dependable high‐speed internet access■ Access to applications, platforms, and web sites■ Support in learning to use new technologies
Key (free) applications for using video and videoconferencing
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■ QuickTime Player: http://www.apple.com/■ MPEG Streamclip: http://www.squared5.com/■ Skype: www.skype.com/■ ooVoo: www.ooVoo.com
What about our phones?
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What can we do with our phones?
■ Record and edit audio■ Record and edit video■ Take and edit a picture■ Create presentations■ Produce eLearning objects ■ Send a text■ Send an email■ Search for information■ Connect with social
networks■ Manage your calendar■ Set an alert
■ There are more than 700,000 apps on both Apple and Google app stores
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