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  • Using Assessment Center Methods for Talent Selection

    in a Public Safety & Security Setting

    Eunice Tan,

    Senior Psychologist

    Home Team Behavioural Sciences Centre,

    Ministry of Home Affairs, Singapore

    http://www.google.com.sg/url?sa=i&source=imgres&cd=&cad=rja&uact=8&ved=0CAkQjRwwAGoVChMI14jL9P6QxwIVkQOOCh1-pwUG&url=http://www.dreamstime.com/photos-images/singapore.html&ei=yIHBVdeEE5GHuAT-zpYw&psig=AFQjCNHL0jN6SP-yCoIo9po7LkuNKtseIw&ust=1438831432399502

  • Team Members • Dr. Majeed Khader, Director HTBSC

    • Mr. Jansen Ang, Mentor HTBSC

    • Ms. Diong Siew Maan, Deputy Director HTBSC

    • Ms. Whistine Chai, Psychologist

    • Ms. Jane Quek, Psychologist

    • Ms. Pamela Patrick, Psychologist

    • Ms. Cherie Goh, Psychologist

    • Ms. Melissa Yeo, Psychologist

    • Ms. Birentha Dhevi, Psychologist

    • Mr. Mohamad Hisham Jakariah, Project Coordinator

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  • Caveat

     The views expressed in this paper are the authors’ only and do not represent directly or imply any official policy position or view of the Home Team Academy or Ministry of Home Affairs, Singapore.

     No material may be reproduced or stored electronically or in print without written permission from the Home Team Behavioural Sciences Centre.

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    Home Team Behavioural Sciences Centre, MHA, Singapore

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  • Objective of Presentation

    To share how assessment center methods were used to select high potentials in the public and security sector of Singapore and the insights gained from this experience

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  • Scope

    1. A Brief Background to the Home Team Behavioural Sciences Centre

    2. Using AC Methods for Talent Selection in the Singapore Ministry of Home Affairs: Sharing of a 1st Experience

    3. Key Learning & Insights

    4. Future Directions

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  • PART 1: A BRIEF BACKGROUND TO THE HOME TEAM BEHAVIOURAL SCIENCES CENTRE

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  • What we do at the Home Team Behavioural Sciences Centre

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    Crime, Investigation and Forensic Psychology Branch

    Operations and Leadership Psychology Branch

    Resilience, Safety and Security Psychology Branch

     Detection of Deception  Investigative

    Interviewing  Threat Assessment  Behavioural Profiling

     Crisis Leadership  Command Leadership  Talent Assessment,

    Selection and Development

     Psychological Readiness for Ground Ops through Electronic Focus Groups

     National, Organisational and Individual Resilience

     Terrorism Psychology  Risk Assessment of

    Online Violent Extremists

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    Primarily research, training and operational support to the Ministry in the areas of leadership, crime, safety and security.

  • Our Ethos towards Talent Selection

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    • Need to invest and groom next levels of leadership

    Talent should be developed

    • First job and within first few postings where possible

    • Through project testing, stretch assignments

    Talent should be identified at an early stage of career

    • Psychometric Battery

    • Personality

    • Cognitive Ability

    • Leadership Derailers

    • Simulation Exercises

    • Multi-source Feedback (e.g. 3600 Feedback)

    Talent is evaluated through various measures

  • What Guided this Ethos

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    Our Ethos towards Talent

    Selection

    Latest Research and Thinking in Talent Selection

    Organizational Culture within

    Operating Terrain

    Top & Senior Management’s

    Beliefs

    Best Practices from

    Counterparts

    Examples: • 7 Attributes of HiPos – Silzer & Church (2009) • Leadership Potential Factors

    – Kaisen Consulting Ltd

    • General talent selection practices across Singapore Civil Service

    • Through consultations, interviews and discussions with top and senior management

    • Community of Practices, Consultations with counterparts – other Ministries and government agencies

  • PART 2: USING AC METHODS FOR TALENT SELECTION IN THE SINGAPORE MINISTRY OF HOME AFFAIRS: SHARING OF A 1ST EXPERIENCE

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  • The “Home Team” in Singapore: What it Encompasses

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    Police Force

    Emergency & Fire Service

    Prison Service

    Immigration & Checkpoints

    Authority

    Narcotics Bureau

    Crime

    EMS & Fire

    Rehabilitation

    Border Security

    Drugs

  • The Operating Landscape of the Home Team:

    Why We Need to Identify & Groom Talent

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    Home Team’s Purview:

    • Law & Order

    • Counter-terrorism

    • Civil Defence & Emergency

    Preparedness

    • Immigration & Checkpoints Security

    • Prisons Management and

    Rehabilitation of Ex-offenders

    • Anti-drug Enforcement

    • Gambling & Casino Regulation

    • Trafficking in Persons

    • Community Engagement

    http://www.google.com.sg/url?sa=i&source=imgres&cd=&cad=rja&uact=8&ved=0CAkQjRwwAGoVChMImcuM04PnyAIVhayUCh3FyQ9a&url=http://i100.independent.co.uk/article/these-are-the-10-safest-cities-in-the-world--lJR0wZ8sse&psig=AFQjCNFV1uMFrr5v_kMcT1Ob1-YaOiAjrw&ust=1446185688330962 http://www.google.com.sg/url?sa=i&source=imgres&cd=&cad=rja&uact=8&ved=0CAkQjRwwAGoVChMImcuM04PnyAIVhayUCh3FyQ9a&url=http://i100.independent.co.uk/article/these-are-the-10-safest-cities-in-the-world--lJR0wZ8sse&psig=AFQjCNFV1uMFrr5v_kMcT1Ob1-YaOiAjrw&ust=1446185688330962 http://www.google.com.sg/url?sa=i&source=imgres&cd=&cad=rja&uact=8&ved=0CAkQjRwwAGoVChMImcuM04PnyAIVhayUCh3FyQ9a&url=http://i100.independent.co.uk/article/these-are-the-10-safest-cities-in-the-world--lJR0wZ8sse&psig=AFQjCNFV1uMFrr5v_kMcT1Ob1-YaOiAjrw&ust=1446185688330962

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    Identifying Talent in the “Home Team”: A Criticality and Challenge

    • Across fire service, police, immigrations, narcotics, prisons

    Cross-postings among agencies common and expected

    • Joint ops deployment a common feature

    Interoperability of work across agencies

    • Posted to at least another department in career

    Key appointment holders need to have cross-functionality

  • The Home Team Aspire, Challenge, Excel (A.C.E.) Leadership Programme:

    Our Model of Talent Selection and Development • A selection and development framework

    • For public safety & security officers who have been nominated for a talent management programme

    • Candidates are from fire, police, immigration, prisons, narcotics departments

    • Reflects three ideal qualities possessed by